Information Systems Technician jobs in Greenwood, IN

Job DescriptionLILT in the News List #52 in The Software Report’s Top 100 Software Companies! LILT makes it onto the Inc. 5000 List. AI Day Spring 2025 Webinar "Revolutionizing Content with AI Agents." LILT's co-founder John Denero, and employees Joern Wuebker and Thomas Zenkel, were approved for U.S. Patent for their neural word alignment process, significantly advances machine translation by preserving formatting accuracy. Check out all our news on our website. About LILT LILT was founded by Spence and John, who met at Google working on Google Translate and saw the need for better AI-powered translation in the enterprise. Since 2015, LILT has focused on building cutting-edge language technology, investing early in Large Language Models to improve translation quality and meet the demands of global organizations. Today, LILT’s Contextual AI Engine, Connector APIs, and Human Adaptive Feedback deliver accurate, nuanced translation across text, video, and speech in 100+ languages. Integrated with 100+ business systems, LILT helps enterprises scale global growth and deliver seamless multilingual experiences. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. LILT is backed by visionary investors including Intel Capital, Sequoia Capital, and Redpoint. Where You’ll Work Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page! This position is based out of our Emeryville, CA office, and will be expected to work in the office in a hybrid capacity. Authorization to work in the U.S. is a precondition of employment. What you’ll do We are seeking a highly motivated and skilled Technical Support Engineer to join our customer support team. As a Technical Support Engineer for the Lilt platform, you will work directly with our customers and linguists to help them resolve the issues they face while working with the platform and help LILT improve its AI platform. You will be the face of the company externally when discussing solutions and building relationships with our customers and providing valuable feedback internally to our engineering teams to help improve our products and services. You will collaborate closely with our production and customer success teams and leverage your technical abilities to ensure timely delivery of projects to our customers. The role also provides you the opportunity to build, fix, and create tools and features that have a direct impact on both internal and external users that depend on our product every day. It's a great opportunity to learn a technically complex, customer-oriented product from the inside-out. Every day brings exciting and new challenges! Responsibilities: Be a key source of knowledge on the LILT platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices. Interact regularly with Engineering, Production, and cross-functional management on high-profile technical issues to the product support team. Reproduce customer issues, file bug reports, and coordinate the delivery of fixes. Analyse customer data including log files, stack traces, browser traces and thread dumps. Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from LILT platform users Author knowledge base articles and drive internal knowledge-sharing initiatives. Be prepared to work in a 24x5 shift environment Who you are: You are creative, courageous and have strong problem-solving capabilities You can adapt to change quickly, while dealing with many varied technical support requests and challenges You are highly technical with an interest in internet technologies and knowledge of technical processes (think SQL / HTML / JavaScript / PHP / Java / Scripting). You are self-driven, flexible, and have the ability to maintain high levels of productivity with minimal supervision; taking accountability for your work and results delivered. You’ve had exposure to uncertain situations and show a history of dealing with ambiguity successfully You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests. Skills and Experience: Excellent customer service and problem solving skills Ability to quickly diagnose, multi-task and resolve customer issues Must be able to research application database, application code and knowledge base and recreate issues to provide customer solutions Effectively communicate with customers as required: keeping them informed of incident progress and maintaining records of customer interactions including actions taken - in written and sometimes in a meeting conference call Must be able to work independently and as a member of a team STEM degree preferred but not required Experience with a monitoring tool like Datadog is required Experience within the localization industry and multiple languages is a plus Experience in a Technical Support team setting (preferably in enterprise application software support) for more than 2 years SQL/Relational Databases - minimum 2-5 years Linux environment and kernel - minimum 2-5 years Scripting (i.e. Bash, Python, etc.) - minimum 2-3 years Benefits: Compensation: At market salary, meaningful equity, 401(k) matching, and flexible time off plus company holidays Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability Paid parental leave is provided after 6 months. Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at ****************************** . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns or require accommodations related to the use of AI in our hiring process, please let us know at *******************. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $110K - $115K

GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. We are also a family-friendly company and an Equal Opportunity Employer passionate about building a creative, growth-oriented, and progressive work environment. We are dedicated to empowering our diverse team of employees to drive exceptional business results for our clients. As a Certified B Corporation, we are also committed to considering the impact of our decisions on our employees, customers, suppliers, community, and environment. Join us in powering the missions of our team and our clients while making a difference in our communities. We encourage candidates to review our website to learn more about our values and company culture. About the Position: GadellNet is looking for top-tier Technical Support Engineers to drive customer satisfaction through our technical support help desk. You will be the first point of contact for client technical issues. We will provide processes, tools, and training to equip you to successfully resolve issues and meet our clients needs. We are looking for technically competent problem solvers who insist upon excellence from themselves and are great at following processes and procedures to drive efficiency. Most calls will result in a first-call resolution for our clients, as this drives customer satisfaction and profitability. GadellNet serves businesses in multiple markets with outsourced technical know-how. Our values -- Make an Impact, 100% Responsibility 0% Excuses, and Grow or Die -- drive every decision we make.This position will be a hybrid role, with a standard 8 AM - 5 PM shift and 2-3 days in the office. Responsibilities: All Service Desk Engineers are responsible for the following tasks: Provide technical support and exceptional customer service via phone, email, chat, and Thread. Acknowledge assigned tickets daily and self-manage following GadellNets Manage to Zero (MTZ) concept. Update and manage ConnectWise Calendar to accurately reflect appointment times, additional time spent on tickets, meetings, and breaks. Self-manage timesheet and plan for Daily Time Entry to reflect at least 8 hours. Attend and participate in weekly team huddles, one-on-one meetings with Lead, and other scheduled meetings. Participate in an on-call rotation. Requirements: At least two years of experience working as a help desk or service desk engineer (MSP experience preferred). At least two years of experience utilizing, troubleshooting, researching, and/or fixing the following: Windows 7 and above mac OS 13 Ventura and above Microsoft 365 Admin Center Entra/AD Exchange SharePoint Teams Licensing Windows Server 2012 and above Android and iOS devices Printers/Scanners Microsoft Office Suite TCP/IP and Basic Networking At least two years of experience with business application support (e.g., QuickBooks, Adobe Suite, Bluebeam, Sage, and Autodesk) At least two years of networking support experience (e.g., Meraki, Fortinet, SonicWall, Ubiquiti) Experience working in a team-oriented, collaborative environment. Ability to manage and prioritize inbound ticket requests submitted via email, chat, or by phone. Ability to conduct research into a wide range of computing issues. Ability to work both from a schedule and autonomously. Excellent communication skills, both written and verbal, with a focus on rapport-building, listening, and questioning skills. Ability to present ideas in a user-friendly, business-friendly manner. Proven analytical, problem-solving, and documentation skills. Values: GadellNet serves businesses in multiple markets with outsourced technical expertise. We are poised for continued growth and looking for team players excited to power missions through technology. At GadellNet, our core values guide our decision-making processes, the overall empowerment of our employees, and the assignment of responsibility within our teams.Our team members support the values and goals of GadellNet, which fosters a one-of-a-kind service experience for our clients and establishes a culture that attracts and retains the top talent available in our markets. At GadellNet, we live and celebrate our three core values: Make an Impact 100% Responsibility 0% Excuses Grow or Die Benefits: GadellNet also offers the following benefits: Health, vision, and dental insurance. Paid time off, including parental leave and volunteer time. Flexible work environment. Access to mental health services. Employee matching donation program. 401k and employer matching. #IND

Job Category: Human Resources Program Overview and Benefits: Republic Airways is proud to offer an internship program that prepares students for the workforce. While we provide resources to help interns sharpen skills and make meaningful contributions in their department, we also provide the following during the internships: Mentorship program Professional development workshops and departmental information sessions Direct exposure to aviation industry, facilities tours, etc. Additional opportunities to work with other interns directly on projects Competitive hourly pay ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides technical support to associates in various departments Closely following established procedures and protocols Attend team meetings regarding projects, changes, department updates, etc. to better understand the company Interacts with cross-departmental associates/teams during projects and day-to-day operations Encourages cohesiveness among personnel under other managers in the department Experience with installation, maintenance and organization of AV cabling Maintain and troubleshoot technology Provide cross-departmental customer service across various departments to ensure cohesive and timely support Perform effective and informative user testing Serve clients and stakeholders Assists with other duties, tasks, projects, and presentations assigned EDUCATION and/or EXPERIENCE Pursuing an associate or bachelor's degree (AIT/ AT/ AE / BA / BS) in Information Technology, Information Systems, Computer Science, or related Minimum 3.0 GPA on a 4.0 scale Advanced Microsoft Office skills (focusing on Microsoft Excel) Ability to work both independently and collaboratively in a business group Strong analytical skill Developed interpersonal skills Identifying, understanding and working with professional standards OTHER QUALIFICATIONS Ability to work onsite at our Indianapolis Headquarters location and Camel Training Center or other site locations as needed. Ability to work up to 32-40 hours per week Eligible to work in the United States without sponsorship LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. REASONING/PROBLEM SOLVING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Able to read and interpret technical, regulatory and contractual documentation. Able to maintain confidentiality. DECISION MAKING Makes day to day decisions used to support strategic direction. Decisions often require some thought without established precedents or procedures. Decisions tend to be short term and usually of moderate cost. Able to work independently or as part of a team to drive results. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Able to move about the work environment. Frequently required to stand, walk, sit, talk and hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Typically not exposed to extreme environmental conditions. Equal Opportunity Employer, Disability and Veteran Accommodations All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Provide day to day support of company wide IT operations to 250+ world-wide users for company-wide PC's, software applications (including MS Office and anti-virus), Lotus Notes email and databases, and various peripheral devices (printers, scanner, faxes, phones, digital cameras, etc.). ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: · Quickly analyzes and solves technical problems. Resolves technical support issues via telephone, email, in person or remotely. · Troubleshoots hardware (PCs, laptops, tablets, printers, smart phones, etc.) software, and network issues with a direct focus on the source(s) of problems. · Develops and maintains current, easy-to-understand documentation. Recognizes recurrent problems and documents resolution procedures. · Documents all incidents in the help desk tracking software, including how issues were resolved and what communication took place. Escalates, coordinates and collaborates support incidents. Monitors status of all open tickets. · Participates in the ordering, installation, configuration, maintenance and integration of computer hardware, software, communication and connectivity systems/devices in accordance with established company procedures and security needs. · Maintains accurate inventory of IT related equipment in company database. · Communicates technical solutions in a user-friendly and professional manner, both verbally and in writing. · Takes ownership of client issues. · Stays abreast of current software and hardware technologies as it relates to business needs. · Travels domestically and internationally up to 10% to support internal customer base. ADDITIONAL FUNCTIONS AND RESPONSIBILITIES: · Participates in longer term projects, which include researching, testing, and providing feedback to team members. · May provide occasional training to peers and co-workers. · Will absorb other duties and projects as assigned and dictated by business requirements. EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS AND/OR EXPERIENCE: Associates or Bachelors degree in Business, Information Technology or related field required, with 2+ years of related experience in a Help Desk support environment. Has working experience with remote access and remote desktop assistance tools. Has technical experience within a Windows environment. Must possess and maintain a valid US driver's license and a current US Passport. BASIC SKILLS: · Possesses well-developed communication, organizational and interpersonal skills. · Possesses a strong sense of customer service and issue ownership. · Has intermediate to high proficiency in Microsoft Excel, Power Point, and Word software. · Ability to troubleshoot issues and perform root cause analysis. · Proven ability to work effectively in a team-oriented, collaborative environment.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. **Primary Duties and Responsibilities** + Diagnosing and resolving problems in response to customer reported incidents + Planning and analysis of work processes + Researching and reporting trends and patterns of problems + Defining business process into cloud-based processes + recommending cloud solutions + Developing training materials and performing computing/information system training sessions, Developing and maintaining problem tracking databases + Consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses + Preparing business cases and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices + May be required to support DLA's eProcurement system(s) **Other Duties and Responsibilities** + Plan and implement complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Conducts trend analysis with a focus on proactive identification of events/issues that threaten performance and a consistent and timely resolution and documentation. + Deploys complex system build outs and leads backup strategies. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Analyzes system performance indicators and recommends improvement actions. + Monitors vendors' release notes and plans necessary upgrades and patches as required. + Creates and reviews technical system recovery plans. + Coaches less experienced staff in the supported products and best practice for production support. + Performs major upgrades of systems and associated products/software solutions. + Acts as a technical lead for one or more client services. **Minimum Qualifications** + Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. + Six (6) years of progressive experience in the field of Information Processing + three (3) of which are specialized in Cloud technologies + two (2) of which are concentrated, hand-on experience, diagnosing problems, defining cloud solutions, and training customers in the use of cloud based solutions. **Security Clearance** + Active Secret level clearance + Sensitivity Level: IT-II **Certifications:** Security+ or similar 8570.01-M Baseline Certification: One of the following Azure or AWS cloud-based certifications per DLA Approved CE Amazon Web Services Certified Cloud Practitioner AWS Certified Security - Specialty AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional AWS Certified SysOps Administrator - Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51hr - $43.27/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

**Who are we, and what do we do?** At **Corteva Agriscience** , you will help us grow what's next. No matter your role, you will be part of a team that is building the future of agriculture - leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind. **Corteva Agriscience** is looking for an innovative, energetic, and transformational **SAP TWS - IT Infrastructure Specialist** . The SAP TWS - IT Infrastructure Specialist would ideally have experience as a TWS or Redwood & BASIS lead Administrator. Ideally, they will have worked on orchestrating, planning and implementation of TWs and/or Redwood for SAP S/4 HANA either on-Prem or Rise with end-to-end involvement from beginning to the end of the project. We are open to minimal experience in this space. The ideal candidate for this role would have solid experience to strategize the entire end to end TWs and/or Redwood implementation including planning, architecting, guiding, and collaborating with all business stake holders. Someone who would have experience or familiarity with SAP Workload Automation Tool Administrator to oversee and optimize the workload automation using tools like TWS and Redwood RunMyJobs (RMJ) operations across enterprise SAP landscapes. This role involves designing job scheduling strategies, ensuring operational excellence, and driving automation initiatives. The ideal candidate will have a strong SAP technical background and a proactive approach to system optimization. **Primary Responsibilities - How will you help us Grow!** + Lead the administration, configuration, and optimization of TWS and Redwood RMJ for SAP systems. + Design, implement, and maintain complex job schedules, workflows, and automation strategies. + Act as the primary point of contact for TWS/Redwood-related escalations, performance improvements, and audits. + Collaborate with SAP Basis, Application, and Infrastructure teams to streamline operations. + Mentor and guide junior TWS/Redwood administrators and provide training as needed. + Drive continuous improvement initiatives to enhance system reliability and efficiency. **Education & Experience What you'll bring to the table!** + Bachelor's degree in Computer Science or MIS is desired. Master's degree would be ideal. + 1-2+ years of hands-on experience with TWS/Redwood RunMyJobs or similar enterprise scheduling tools. + Strong understanding of SAP technical landscapes (SAP ECC, S/4HANA, BW, PI/PO, etc.). + Excellent problem-solving and communication skills. **Benefits - How We'll Support You:** + Numerous development opportunities offered to build your skills + Be part of a company with a higher purpose and contribute to making the world a better place + Health benefits for you and your family on your first day of employment + Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays + Excellent parental leave which includes a minimum of 16 weeks for mother and father + Future planning with our competitive retirement savings plan and tuition reimbursement program + Learn more about our total rewards package here - Corteva Benefits (******************************************************************************* + Check out life at Corteva! ************************************* Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. The salary range for this position is $91,000.00 to $130,000.00. This reflects a reasonable estimate of the targeted base salary for this role. This role is also eligible for an annual bonus. Based on factors such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made. Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws. Corteva Agriscience is an equal opportunity employer. We are committed to boldly embracing the power of inclusion, diversity, and equity to enrich the lives of our employees and strengthen the performance of our company, while advancing equity in agriculture. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. Discrimination, harassment and retaliation are inconsistent with our values and will not be tolerated. If you require a reasonable accommodation to search or apply for a position, please visit:Accessibility Page for Contact Information For US Applicants: See the 'Equal Employment Opportunity is the Law' poster. To all recruitment agencies: Corteva does not accept unsolicited third party resumes and is not responsible for any fees related to unsolicited resumes.

Browning Day is a lively, creative, and passionate downtown architectural firm committed to improving the human experience through transformative design. Our success is based on our client's vision coming to life and includes a team of Architects, Interior designers, Landscape Architects, Planners, and support staff who play a part in solving complex design problems. We are always seeking to add talented people who are passionate about improving the human experience. Please let us about you and what you are looking for! Requirements: Satisfactory completion of a background screening. Authorization to work within the US

Serco is seeking a Sr. Principal Military Trainer - Technical Support Team Lead to join our growing team of diverse professionals supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP) at Camp Atterbury near Edinburgh, Indiana. This position is contingent upon contract award, budget, and customer approval. In this role, you will: * Supervise a team of qualified technical personnel to train and assist unit staff in establishing and maintaining unit tactical command post shelters, power generation/distribution, and integration of Mission Command Information Systems (MCIS). * Train and provide technical support to establish command post networks, tactical communications equipment, and install, operate, integrate, and troubleshoot communications. * Perform application configurations, establish network addresses and connections, conduct routine maintenance, perform upgrades as needed, and implement security updates. * Provide support at the Mission Training Complex (MTC) or at the Training Unit Commander's (TUC) point of need. Qualifications Qualifications * Bachelor's degree with a minimum of 10 years of experience with Military training and training support; or * Master's degree with a minimum of 8 years of experience with Military training and training support. To be successful in this role, you will have: * Active U.S. Department of Defense (DoD) Secret security clearance. * Analytical subject matter expertise on the Command Post Computing Environment (CPCE) and MCIS Integration. * Strong background with integration of various MCIS, including CPCE, AFATDS, AMDWS, TAIS, GCCS-A, JADOCS, Command Web, Tactical Messaging, WAVE, and JBC-P. * Working knowledge of simulation systems supporting MCIS course instruction and exercise support, including JLCCTC and DXTRS. * IAT Level II certification. * Ability to travel as needed (up to 25% of the time). * Ability to work on-site at Camp Atterbury near Edinburgh, Indiana. Additional desired experience and skills: * Digital Master Gunner qualification. * Minimum of 3 years of experience in MCIS integration at Brigade or higher echelons. If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description Core Managed is looking for an IT tech that has the desire to join a fast-growing company. This will be a junior level, fast paced position, and you will be doing level 1 support for incoming issues. You'll be working as part of a team, but assigned to work full time at a client site (Zip Code 46216). The perfect candidate has a strong ability to learn new IT techniques, excellent verbal and written communication skills, customer service talents to help non-technical users and exceptional time management skills. Here you will be exposed to a wide range of advanced technologies and be able to work side by side with senior team members to increase your knowledge. Our clients are cutting edge, so even new staff have the opportunity to work with all the latest cloud and cybersecurity technologies. What makes us cool: Fun team that is focused on everyone’s success Laid back atmosphere free of internal politics Constantly learning new tech on the job We offer a 401K, health benefits, competitive pay and vacation The Position: This position is for people who don't mind working hard and talking to people every day. We want you to develop relationships with our clients and staff. In some cases you'll be assigned to work at a client's location. We are on the same team working towards the same common goals. Big egos need not apply. Teamwork makes the dream work! Need to Have: Focus and ability to avoid distractions Persistence in problem solving Humility to be able to ask for necessary help and support Commitment to a high level of quality work Ownership of assigned tasks Being able to adapt quickly Punctuality and a clean business appearance Desire to help others Ability to learn quickly Time management skills Ability to develop relationships with clients and internal staff Follow process and identify possible improvements Exemplary written and verbal communication skills What we will do for you: Provide a work environment that is truly fun to be in Give you an opportunity to work on the latest cutting-edge tech Give you a path for promotion Teach you about: Servers Networking Firewalls (Fortinet | Fortigate) Hyper-V Microsoft 365 Azure Exchange Active Directory Cybersecurity Requirements: Bachelor’s degree preferred; associate degree required Reliable vehicle Pass a drug test and background check HR Stuff: Full medical benefits (1st Day) Annual Bonus 18 days of PTO 401K with 4% match Full-time Salary 40-46k Location: Client Site (Zip Code 46216) Company's website: **************************** Powered by JazzHR zp2WHZSxIS

Bytecafe Consulting, an experienced Managed Service Provider in Indianapolis for 20 years has an opening for a IT Help Desk Technician for its Indianapolis office. Bytecafe is looking for a top-tier IT Help Desk Technician to drive customer satisfaction through our technical help desk. You would be the point of contact for client technical issues. We are looking for people who can get things done and provide a 'Wow' experience for our clients. The role of a IT Help Desk Technician will provide first level support to our clients by offering professional, courteous and prompt technical support via onsite visits or by remote administration including problem definition, prioritization, analysis, re-creation, resolution, and escalation as needed. Qualifications Required Skills: U.S. Citizenship Required Troubleshooting Skills Experience in managing end client networks Experience in system configuration Problem solving skills Working knowledge of networking concepts preferred Must have knowledge of Active Directory, DNS, WINS, DHCP Familiarity with most of the following products: Windows Servers 2012, 2016 and 2019, Windows 10, Android/iPhone/iPad, Microsoft Office, Google Apps, Remote support best practices Must have good customer service and phone skills Must be able to work effectively individually and in a team environment Must have high attention to detail and must be very organized Ability to work some nights and weekends Must be a MCP A+ & Network+ Certifications are a plus Additional Information Essential Functions: Resolving and facilitating assigned client support issues from case logging through management of escalation or resolution. Utilizing provided tools and documentation in resolving technical issues or reproducing problem cases. Responding to client cases and field inquiries in a timely and effective manner by providing answers to known questions and reproducing straightforward technical problems. Be an advocate for providing satisfaction to clients by maintaining a proactive approach to managing and maintain reliable infrastructure. Ability to work in a team environment and effectively communicate within the team. Provide on-call support on a rotating basis. Candidate must be self-motivated, possess a “Get Things Done” attitude and be willing to take ownership of assigned service orders to ensure the issue is properly resolved to the satisfaction of the client. Secondary Functions: Learn new SMB products and diagnostic tools and share knowledge with others. Provide feedback on product and/or process initiatives developed in other areas. Update Client Network Documentation. Perform other work related responsibilities and special projects as assigned. Job Requirements: High school diploma required. 2-4 years of relevant IT Help Desk Support experience. Must be a Microsoft Certified Professional. A+ certification a plus. Experience in system configuration. Working knowledge of technology architecture. Must have knowledge of Active Directory, DNS, WINS, DHCP. Familiarity with most of the following products: Windows Servers 2012, 2016 & 2019, Windows 10, Android/iPhone/iPad, Microsoft Office, Google Apps, Office 365 Remote support best practices. Working knowledge of networking concepts preferred. Strong analytical, problem solving and troubleshooting skills. Must have excellent phone etiquette and communication skills, both verbally and written. Ability to meet deadlines and work well under pressure. Documentation skills Ability to multitask, prioritize and work effectively individually and in a team environment. Eager to learn new technologies and concepts. Acute attention-to-detail. Must be self-motivated to bring issues to closure. Regular and reliable attendance is required. A background check and clean DMV report are required. Some travel may be required. U.S. Citizenship is required. Benefits: Bytecafe offers a competitive benefits package including Simple IRA, medical, dental/ortho and vision, paid time off, holiday pay per company policies. EOE

Company DescriptionJobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: YUPRO Placement Job Description Technical Support Specialist This is a contract opportunity. This is an on-site opportunity in Indianapolis, IN. About this Position Are you passionate about providing top-notch technical support and ensuring seamless IT operations? As an On-Site Technical Support Technician, you will play a crucial role in assisting users with their technology needs, troubleshooting issues, and maintaining IT assets. This role offers a dynamic environment where you can enhance your technical skills while delivering exceptional customer service. Job Responsibilities Provide on-site support for users, troubleshooting PC, Mac, application and network connectivity issues Manager ServiceNow tickets, ensuring timely resolution and adherence to SLAs Support Microsoft Windows and Mac operating systems, including Microsoft applications (Outlook, Teams, OneDrive, Office 365). Maintaining asset management processes, including shipping, receiving, and tracking hardware Assist with conference room technology, printer support, event and meeting setups, and remote hands support for network operations. Job Skills/Requirements 2+ years of on-site technical support experience or equivalent hands-on experience. Strong troubleshooting skills with Windows (90%) and Mac (10%) operating systems. Experience with ServiceNow ticketing system and asset management. Basic networking knowledge (cable tracing, troubleshooting). Excellent customer service, communication, and problem-solving skills. Why should I apply? Competitive pay and hands-on experience in a dynamic IT environment. Opportunities for professional growth and skill development. Gain exposure to enterprise-level IT support and VIP user interactions. Work in a collaborative team environment where your contributions matter. Pay Range Salary Range: $27 - $29/hr YUPRO Placement is the nation's leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills first inclusive hiring practices. YUPRO Placement is an equal opportunity employer .

Job Description JOB FUNCTION: The purpose of this position is to support the production line to ensure workflow continues and avoids any line down time. ESSENTIAL FUNCTIONS: 1. Transporting part to and from production line. 2. Stack & unstack materials. 3. Loading/unloading trucks. 4. General housekeeping of work area. 5. Performs other duties as directed. ADDITIONAL RESPONSIBILITIES: 1. Responding to radio calls. 2. Managing inventory levels of fixtures. 3. Working as a team player to ensure customer satisfaction 4. Follow OSHA guidelines and MPW safety standards 5. Ability to follow directions as provided by supervisor. 6. Reports any and all issues to the supervisor immediately 7. Demonstrates a considerate, friendly, and constructive attitude toward fellow employees and the customer (HONDA). QUALIFICATIONS: 1. High School Diploma or equivalent, preferred. 2. Some High School education acceptable. 3. Able to work safely and efficiently. 4. Forklift, Receiving, and Computer knowledge a plus but not required. 5. Understanding of mechanical concepts and applications. 6. Experience working in a manufacturing environment preferred. 7. Professional oral and written interpersonal communications. PHYSICAL REQUIREMENTS: 1. Ability to move up to 50 Lbs., with or without accommodation. 2. Ability to maintain a consistent workload that involves physical manual labor. 3. Ability to maintain alertness and fitness for duty. 4. Ability to position oneself for work conducted in and around confined spaces. 5. Ability to wear respirators in environments that may expose you to chemicals, fumes, etc. 6. Ability to maintain workloads that may include travel to a variety of states for days or weeks, and daily timeframes that could exceed the typical 8-hour shift. 7. Ability to stand for prolonged periods. 8. Ability to climb stairs.

This position primarily requires onsite presence, with the possibility of remote work subject to approval We are looking for a dynamic and tech-savvy Information Technology Intern to join our WFYI Public Media IT department. This internship offers a unique opportunity to gain practical experience in the media industry while working on a wide range of IT projects and supporting our broadcasting operations. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To be successful in this role, an individual must be able to perform in a satisfactory manner the essential functions and responsibilities listed below. We will make reasonable accommodations to enable individuals with disabilities to perform these functions. Interns at WFYI will have the opportunity to learn about multiple areas in the IT department including but not limited to: Broadcast Equipment Integration: Support collaboration with the engineering team to integrate IT solutions into the broadcast environment, such as automation systems, site remote control, audio/video servers, and media asset management systems. Collaboration: Work closely with cross-functional teams to help support broadcasting needs, ensuring that technology solutions meet the demands of a fast-paced media environment. Microsoft Teams and SharePoint Support: Help work on data structure, migration, and access for efficient Teams usage and best practices. Technical Support: Learn to provide assistance with setup, configuration, and maintenance of IT equipment and software used in broadcasting, including computers, servers, and broadcast-specific systems. Troubleshooting: Aid in diagnosing and resolving hardware and software issues, ensuring minimal downtime and disruption to on-air operations. Documentation: Aid in creating and maintaining technical documentation, including network diagrams, equipment manuals, and troubleshooting guides. Stay Current: Keep up to date with industry trends and emerging technologies in IT and broadcasting, make recommendations for technology improvements where appropriate. Other Functions and Responsibilities: Other duties as assigned EDUCATION AND/OR EXPERIENCE To perform this job successfully, an individual must have the following education and/or experience unless otherwise noted below. Required: Currently pursuing a degree in Information Technology, Computer Science, or a related field. KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. We will make reasonable accommodations to enable individuals with disabilities to perform these functions. Required: Basic knowledge of IT systems, networking, and hardware. Strong problem-solving and analytical skills. Excellent communication and teamwork abilities. Enthusiasm for learning and adapting in a media production environment.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Our Information Technology Interns are dedicated to their education and career development in both the restaurant and information technology industries. Our interns work closely with out IT department to further their knowledge and hone in on their skills. Throughout the duration of the internship our Information Technology Interns will get hands on experience in many different areas of a high- volume fine dining restaurant company. Duration: We offer 8-, 10-, and 12-week internship programs. Duration of the internship is flexible and based on the intern's needs/ availability. Responsibilities: Resolve and troubleshoot daily IT and POS issues. Test personal computers and peripherals on a network to diagnose hardware or software problems. Install and test software and hardware. Serve as customer liaison for the IT department, communicating and resolving concerns. Monitor IT Help Desk Ticket System, assign tickets, and prioritize based on business needs. We are looking for the following qualities: Excellent communication, multi-tasking and organization skills. Strong attention to detail and professional maturity. Major in information technology or related field preferred but not required. What you will receive: $18 per hour Flexible scheduling Pre- loaded Dining Card that may be used at any Huse Culinary restaurant

Tier 2 IT Desktop Support Contract: 6-Month Contract-to-Hire We are seeking a Tier 2 IT Support Technician for our retail real estate client, a leader in managing shopping centers and commercial properties. The ideal candidate will have a strong technical foundation, excellent problem-solving skills, and experience working in corporate IT environments. Key Responsibilities: * End-User Support: Provide Tier 2 technical support, primarily for HQ employees, including virtual assistance. * Device Management: Support Windows & Mac (100+ Macs), iPhone/iPad deployment, and laptop imaging & deployment. * System Administration: Handle Active Directory tasks (password resets, unlocking accounts). * Intune & Print Management: Manage Intune MDM and multi-function printers. * KPI-Driven Performance: Maintain SLA compliance-most issues resolved within 3 days and contribute 2 knowledge base articles per month. Requirements: * 3-4+ years of IT support experience * Experience in 400-500 user environments * Strong knowledge of Windows OS, Mac, iPhone/iPad deployment * Experience with Intune, Active Directory, and Imaging/Deployment * Ability to work efficiently within defined SLA/KPI metrics Additional Details: * Interview Process: Two rounds, virtual * Downtown Parking Covered Job Type: Contract Pay: $28.00 - $30.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to Commute: * Indianapolis, IN 46204 (Required) Ability to Relocate: * Indianapolis, IN 46204: Relocate before starting work (Required) Work Location: In person

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Serco is seeking a Sr. Principal Military Trainer - Technical Support Team Lead to join our growing team of diverse professionals supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP) at Camp Atterbury near Edinburgh, Indiana. This position is contingent upon contract award, budget, and customer approval. **In this role, you will:** + Supervise a team of qualified technical personnel to train and assist unit staff in establishing and maintaining unit tactical command post shelters, power generation/distribution, and integration of Mission Command Information Systems (MCIS). + Train and provide technical support to establish command post networks, tactical communications equipment, and install, operate, integrate, and troubleshoot communications. + Perform application configurations, establish network addresses and connections, conduct routine maintenance, perform upgrades as needed, and implement security updates. + Provide support at the Mission Training Complex (MTC) or at the Training Unit Commander's (TUC) point of need. **Qualifications** **Qualifications** + Bachelor's degree with a minimum of 10 years of experience with Military training and training support; or + Master's degree with a minimum of 8 years of experience with Military training and training support. **To be successful in this role, you will have:** + Active U.S. Department of Defense (DoD) Secret security clearance. + Analytical subject matter expertise on the Command Post Computing Environment (CPCE) and MCIS Integration. + Strong background with integration of various MCIS, including CPCE, AFATDS, AMDWS, TAIS, GCCS-A, JADOCS, Command Web, Tactical Messaging, WAVE, and JBC-P. + Working knowledge of simulation systems supporting MCIS course instruction and exercise support, including JLCCTC and DXTRS. + IAT Level II certification. + Ability to travel as needed (up to 25% of the time). + Ability to work on-site at Camp Atterbury near Edinburgh, Indiana. **Additional desired experience and skills:** + Digital Master Gunner qualification. + Minimum of 3 years of experience in MCIS integration at Brigade or higher echelons. If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: *********************************************************** .If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice (**************************************** . Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Click here to apply now (*************************************************************************************************************************************************************************** **New to Serco?** Join our Talent Community! (*************************************************** **ID** _69497_ **Recruiting Location : Location** _US-IN-Indianapolis_ **Category** _Training_ **Position Type** _Full-Time_ **Security Clearance** _Secret_ **Telework** _No - Teleworking not available for this position_ **Campaign** _LPMTS_