Computer User Support Specialists (Professional, Scientific, and Technical Services)
Information systems technician job in Plainfield, NJ
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Information Technology Operations Specialist
Information systems technician job in Moorestown, NJ
Key Responsibilities
Provide day-to-day IT support to radiologists, staff, and hospital clients across the U.S.
Manage system connectivity and secure access for remote radiologists (VPNs, PACS, RIS, etc.)
Troubleshoot issues related to network access, remote imaging systems, login credentials, and workstation setups
Coordinate with hospital IT departments during onboarding and configuration
Maintain documentation of system setups, logins, troubleshooting steps, and procedures
Monitor performance of technical infrastructure to proactively identify and resolve issues
Collaborate with leadership to implement process improvements and ensure HIPAA-compliant data handling
Ability to work with podcast studio for production and editing.
Videography
Qualifications
2+ years of experience in IT operations, technical support, or systems administration (healthcare or telemedicine preferred)
Familiarity with remote access tools, VPNs, PACS, RIS, and Windows environments
Strong troubleshooting skills and a proactive, solution-oriented mindset
Excellent communication skills for interfacing with both technical and non-technical users
Ability to manage multiple tasks in a fast-paced, mission-critical environment
Proficiency in Microsoft Office
Excel programing
Must be able to work on-site five days per week in Moorestown, NJ
Company Description
Excalibur is a growing teleradiology company committed to delivering high-quality services through modern, efficient, and secure systems.
Visit our website at ********************
Excalibur is a growing teleradiology company celebrating 25 years.
Joint Commission Accredited
Service Desk Specialist
Information systems technician job in Matawan, NJ
Job Title: Service Desk Specialist
Department: IT
Reports To: Service Desk & IT Retail Field Manager
("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”)
Summary:
The Service Desk Specialist provides timely phone support and executes IT-related tasks to support overall business operations. This role requires strong technical troubleshooting skills, excellent customer service, and the ability to work flexible shifts, including evenings and weekends. Bilingual fluency in English and Spanish is required.
Key Responsibilities:
Handle incoming service desk calls professionally and efficiently
Achieve 85% resolution rate for inbound incidents and requests
Track, assign, and escalate tickets using ServiceNow
Follow up on open tickets to ensure timely resolution
Create and manage user accounts and permissions in a multi-platform environment
Troubleshoot hardware, software, networking, and general IT issues
Provide how-to support for applications and tools
Escalate unresolved issues to internal teams or third-party vendors
Monitor third-party portals for proactive issue tracking
Support IT rollouts, upgrades, and ongoing projects
Maintain and update internal process documentation
Assist with desktop support and administrative IT tasks
Participate in after-hours on-call rotation
Qualifications:
Education:
Associate degree in MIS, Computer Science, or related field
OR minimum 2 years of relevant IT support experience
Skills & Experience:
Bilingual: English and Spanish (required)
Certifications (ITIL, Microsoft, Cisco) are a plus
Strong communication and interpersonal skills
Detail-oriented, self-motivated, and able to prioritize in high-pressure environments
Experience in a team-based, customer-focused support setting
A reasonable, good faith estimate of the minimum and maximum annual salary will be $58,000 $60,000 for this position with full benefits.
Support Desk Technician Tier 2
Information systems technician job in Abington, PA
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. The *Support Desk Technician (Tier 2)* at Proper Sky is a key member of our service delivery team, responsible for resolving complex technical issues, supporting escalations, and ensuring a seamless IT experience for our clients. This role requires a strong technical foundation in Microsoft 365, networking, and server administration, paired with exceptional communication skills and a client-first mindset. You'll troubleshoot advanced support tickets, mentor junior technicians, and contribute to documentation and process improvements. The ideal candidate is a proactive, solutions-driven professional who thrives in a fast-paced MSP environment and is committed to service excellence.
*What you'll do*
*Technical Troubleshooting & Resolution:*
* Assess Urgency and Impact of each problem to ensure the appropriate resolution timeline is achieved.
* Triage all assigned tickets in a manner that matches the urgency and impact to our clients organization.
* Diagnose and resolve complex end-user issues related to desktops, laptops, printers, and mobile devices
* Troubleshoot server and network-related issues (DNS, DHCP, VPN, Active Directory, etc.
* Troubleshoot escalated support tickets from a Tier 1 technician
* Identify root causes and implement permanent fixes
* Provide remote and occasional on-site support for critical issues
*Problem Escalation Support:*
* Provide technical assistance and mentorship to Tier 1 and junior technicians
* Escalate issues to Tier 3 or engineering teams when necessary, with detailed documentation
* Identify root causes of escalated issues and ensure SOP's are documented to ensure next-level support can resolve the issue if it repeats.
* Collaborate with project teams on migrations, upgrades, and deployments
* Participate in team standups and knowledge-sharing sessions
*Project Execution:*
* Execute defined scopes of work based on engineering or service manager assignments
* Provide status updates on assigned project tasks and collaborate closely with Project Managers, Engineers, and Service Managers
* Identify risks or blockers during project execution and escalate appropriately
*Documentation & Continuous Improvement:*
* Maintain accurate and up-to-date documentation in ConnectWise, Hudu and the knowledge base
* Contribute to internal process improvements and standard operating procedures (SOPs)
* Flag recurring issues and propose solutions to reduce repeat incidents
*Client Engagement:*
* Provide professional and empathetic communication to clients via phone, email, and ticketing systems
* Ensure timely and accurate updates to clients on issue status and resolutions
* Maintain customer satisfaction by meeting or exceeding SLAs and expectations for each problem you are navigating
*Work Schedule:*
* The Support Technician role covers the 8am-5pm EST shift.
* The position is subject to covering a rotating "On-Call" shift from 5pm-10pm (Weekdays) and 8am-5pm (Weekends/Holidays) to respond to after-hours emergency requests.
*Work Location:*
* This role is a hybrid role and reports locally to Proper Sky's headquarters in Abington, PA for all scheduled shifts.
*Qualifications*
*Education & Technical Experience:*
* 5+ years of relevant hands-on IT support experience in a helpdesk, MSP, or technical support environment
* Certifications such as CompTIA Network+/Security+, Microsoft AZ-104, Azure Administrator Associate and Cisco CCNA a plus
* ITIL Foundation 4 or higher
* Strong knowledge of Microsoft 365, Azure AD, Exchange Online, SharePoint, Teams, and Intune
* Proficient in troubleshooting Windows OS, servers, networking issues (DNS, DHCP, VPN, VLANs, firewalls)
* Familiarity with backup systems, EDR platforms, and RMM tools
* Experience with ConnectWise Manage, Automate, ScreenConnect, or similar tools preferred
*Soft Skills:*
* Strong verbal and written communication skills
* Ability to manage multiple tasks and prioritize in a fast-paced environment
* Self-starter with a continuous learning mindset
* Team player with mentoring capabilities
* Highly organized, detail-oriented, and customer-service driven
*Call-To-Action*
* If you're ready to make an impact and be part of a passionate team that values innovation and customer service, we invite you to apply today! xevrcyc Join us at Proper Sky, where your expertise will shine.
Job Type: Full-time
Pay: $58,000.00 - $75,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Paid time off
* Vision insurance
Work Location: In person
Information Technology Intern
Information systems technician job in Edison, NJ
Information Technology Internship
Program Dates
May 27, 2026 - August 7, 2026
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , Di Bruno Bros , and Morton Williams banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.
Your contribution
This internship position is a great opportunity for a student majoring in Information Technology, or another related field to gain hands-on experience working with Wakefern's Tech Department.
The intern will function independently and as a member of a project team under the general direction of senior staff members. They must establish and maintain appropriate working relationships with department staff members, operating personnel, customers and vendor representatives in order to carry out this function. The intern will perform a variety of tasks and receive valuable industry exposure throughout the summer.
We are hiring interns across the following functions within Information Technology:
Infrastructure
Merchandising & Category Management
Point of Sale, Payment & Pharm
HR/Legal Systems & Retail Services
Business of IT
Logistics & Supply Chain Innovation
Replenishment & Warehouse Management
What you will do
Program modifications (i.e., program maintenance)
Program & Project testing (including test data development)
Job control and operating instruction preparation
Data analysis
Introductory programming opportunities
Project and program documentation
Project implementation and follow-up
User training and preparation of user manuals
Compliance with departmental standards, procedures and policies
Completion of educational and professional development courses
Establish and maintain appropriate working relationships with CISD staff members, operating personnel, customers and vendor representatives in order to carry out this function
Provide technical direction and assistance as required
What we are looking for
Interns are required to comply with the 5-day in-person attendance policy for the program
Must be at least 18 years old
Must have completed 24 college credits with a 3.0 cumulative GPA or better
Will be enrolled in an undergraduate or graduate school for fall
Successful completion of a substance abuse test and background check is required
Strong MS Office skills (Excel, Word and PowerPoint required)
Valid driver's license and flexibility with regard to travel required
Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively
Excellent communication skills (written, oral and presentation)
Ability to exhibit proper business etiquette when dealing with all levels of the organization
Previous work experience in a retail environment is beneficial
Company Perks
Vibrant Food Centric Culture
Corporate Training and Development University
Collaborative Team Environment
Educational Workshops
Networking Opportunities
Volunteer Opportunities
Compensation and Benefits:
First year Tech Interns will be paid at $17.00 per hour. Returning Tech interns will be paid at $18.00 per hour. Master's students will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.
IT analyst- IAM
Information systems technician job in Mount Laurel, NJ
Job Title: IT analyst ( IAM)
12-Month Contract
Schedule: Monday - Friday, core business hours (OT as needed)
Contract Duration: 12 months (extension possible, conversion possible)
Team Size: 21
About the Role:
We are looking for a detail-oriented IT professional to join our team as an Access Management / IAM Operations Analyst. In this role, you will support application and network access provisioning for Retail, Call Center, and Back Office users, ensuring compliance with access policies and minimizing operational risk. You will also provide front-line support to users and assist with onboarding new hires in AML projects.
This is a great opportunity for someone early in their IT career to gain hands-on experience in identity and access management (IAM) and work on meaningful IT operations projects.
Key Responsibilities:
Provision, modify, and remove application and network access for users in accordance with IAM policies.
Provide first-line support for access-related issues, translating technical information effectively for users.
Handle incidents related to access provisioning and escalate issues as needed.
Assist the Access Management IT Operations Manager in daily operations.
Participate in projects, including AML new-hire onboarding.
Utilize available tools and information to process requests independently while minimizing operational risk.
Maintain accurate records of access provisioning activities.
Required Qualifications:
Undergraduate degree or relevant technical certificate.
0-2 years of IT experience, preferably in access provisioning or IAM.
Knowledge of IAM principles, policies, and governance (separation of duties, access certifications).
Strong proficiency in Microsoft Excel.
Comfortable interacting with technical teams, business partners, and vendors.
Ability to work independently under general guidance.
Preferred / Nice-to-Have Skills:
Experience with SailPoint or other IAM platforms.
Knowledge of Active Directory (ARS).
Basic PowerShell scripting skills.
Why Join Us:
Work in a hybrid environment with flexibility.
Gain hands-on experience with IAM, access provisioning, and incident management.
Collaborate with a supportive IT operations team in a leading financial organization.
Opportunities for career growth, contract extension, and possible conversion.
Product Support Specialist
Information systems technician job in Philadelphia, PA
The Product Support Specialist will serve as a core member of the Custom Product and Technology team, responsible for ensuring that our product userbase have a seamless experience with our products. The ideal candidate will be detail-oriented, customer-focused with strong problem-solving skills and excellent communication capabilities.
Key Responsibilities:
Customer Support & Issue Resolution
Respond to user inquiries and tickets to resolve issues efficiently and effectively, and ensure timely, empathetic, and professional customer interactions.
Diagnose, troubleshoot, and resolve product issues or escalate them appropriately.
Document common issues to share with product and engineering team.
Product Expertise
Develop in-depth knowledge of the product's features, workflows, and limitations.
Serve as a subject-matter expert (SME) to both customers and internal teams.
Stay up to date on product updates and new functionality.
Training & Onboarding
Guide new users through setup, configuration, and adoption.
Create or deliver training materials (guides, videos, webinars, FAQs).
Provide proactive education to reduce future support needs.
Feedback & Reporting
Collect and analyze user feedback to identify pain points or feature requests.
Communicate insights to product leads.
Lead the development of product documentation and user educational materials.
Track and report support metrics (ticket volume, response time, resolution rate).
Looking for: Organized, project assistant background, great communication skills, no creative or tech background required. Microsoft proficiency This person will consulting the engineers for issues reported if needed. Teams calls/IT tickets (asynchronous - mostly)
yrs of experience: 2-3 years
preferred: bachelor's degree
Patient Support Specialist
Information systems technician job in Horsham, PA
As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care.
We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners.
The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours.
The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote.
MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA
This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts:
-- 1 Week: 7:30 AM - 4:00 PM
-- 2 Weeks: 9:00 AM - 5:30 PM
-- 1 Week: 11:30 AM - 8:00 PM
You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence.
Responsibilities:
Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system
Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource
Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver
Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner
Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements
Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program
Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements
Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan
Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients
Other duties as assigned
Qualifications:
Associate Degree required; B.S. or B.A. degree preferred
A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred
Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus
Ability to learn and work within IT platforms to document patient cases
Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations
Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience
Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards
Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey
This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote)
Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs
Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey
Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules
Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process
Strong financial management skills to reconcile receipts for patient reimbursement
Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction
Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs
Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally
Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity
Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services
Get a complete career fit with Kelly .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly:
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
Technical Support Specialist I
Information systems technician job in Lakewood, NJ
YOUR PASSION, ACTIONS & FOCUS is our Strength.
Become one of our Contributors!
Join the KnipperHEALTH Team!
The Technical Support Specialist I is responsible for providing technical assistance and support to end users related to computer systems, hardware, and software. The Technical Support Specialist also runs diagnostic programs, isolates problems, and determines and implements solutions.
Full Time hybrid role based out of Lakewood, NJ location.
Must be able to work Monday-Friday.
Responsibilities
Responsible for converting and installing new hardware and software.
Make recommendations for improvements in computer systems.
Install and configure, individually or in combination, each component of computer system such as central processing unit, memory, motherboard and other peripherals.
Troubleshoot all hardware (computers, printers, etc.) and software for anomalies.
Assist users to resolve computer related problems such as inoperative hardware or software.
Train workers in use of new software and hardware.
Keep current thorough technical journals or manuals, attends vendor seminars on new computer hardware and software.
Maintain computer hardware and software inventories and coordinates asset management tracking with finance.
Coordinate cable installations, new hubs/switches and new computers for additional workstations.
Manage assigned Help Desk tickets to meet service levels.
Assist with phone system support.
Assist with support of VPN users in company wide network. Setup and configuration of VPN on laptops and user accounts.
Qualifications
High School diploma and/or technical degree/certification
Minimum of four (4) years of work experience in an IT related position
Excellent verbal and written communication skills
Excellent problem-solving and customer service skills
Ability to balance multiple priorities to meet expected response deadlines
Ability to work independently and as a member of a team
Demonstrated experience and strong knowledge of computer systems (desktops/laptops), printers, mobile devices and other technical products
Demonstrated experience and strong knowledge of Anti-Virus solutions, Exchange, Lan Environment, and Active Directory
Demonstrated experience and strong knowledge of Windows 10 and Microsoft Office 365
Occasionally lift, carry, and move up to 35 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper is an equal opportunity employer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper is an equal opportunity employer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper is an equal opportunity employer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper is an equal opportunity employer.
Auto-ApplyClient Support Staff
Information systems technician job in Philadelphia, PA
Job DescriptionDescription & Responsibilities Working within the Women Against Abuse's (WAA) residential shelters and in coordination across various departments, Client Support Staff (CSS) establish, lead and nurture a welcoming, safe supportive trauma informed community environment for residents and their children, offering support, a space to relax and an opportunity to talk to residents along with providing informal support/resolving issues through listening, sharing, and identifying options.
Providing tours and off-hour activities to clients based on interests and needs (movie/game night, holiday parties or events, etc.). Assisting new residents settling in and helping them with immediate needs (providing hygiene, basic living supplies, etc.) while maintaining the related inventory.
What WAA Can Offer You and What You'll Love About WAA
Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, PTO for Vacation, Personal, Holidays and accrual of Sick Days.
The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism
Requirements
A High School Diploma or the equivalent is required.
At least one (1) year experience in an advocacy, crisis or shelter support position is required.
The ability to read, write and comprehend English is required.
Demonstrated ability to work effectively with a diverse population is required.
Demonstrated ability to work effectively as a team member is required.
Demonstrated commitment to service of others is required.
Demonstrated proficiency in communication, both verbal and written, is required.
Bilingualism is strongly preferred.
Will be required to attend our Virtual Domestic Violence Advocate Paid Training, post hire (February 17 - March 5).
Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (Any expenses paid by employer)
Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy.
Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs.
Friday & Saturday 11:00 PM - 7:00 AM (16 Hours/week) $16.82 per hour
Information Technology
Information systems technician job in Philadelphia, PA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyIT Technician
Information systems technician job in Lakewood, NJ
About Us:
Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of Fast Team IT Technician to join our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our client's business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team.
About the Role:
We are seeking a highly skilled and motivated individual to join our team as a Fast Team IT Technician. In this role, you will be providing remote support to our clients over the phone, in chat, and via email. Your primary objective is to ensure clear communication with clients and assist them with their technical issues. The ideal candidate possesses strong problem-solving skills, technical knowledge, and excellent communication skills.
Primary Responsibilities:
Provide first-level support for service requests, ensuring timely and professional resolution of technology-related issues, including workstations, servers, printers, networks, and vendor-specific hardware and software.
Deliver remote IT support, including in Windows servers, Active Directory, Office365, and DNS.
User creation/termination app install, printer setups.
Monitor the remote monitoring and management system for alerts and notifications, promptly responding through service tickets.
Maintain and update system documentation using ConnectWise and IT Glue.
Communicate professionally with clients, providing exceptional service and support.
Job Qualifications:
Basic understanding of troubleshooting systems.
Strong interpersonal skills, including effective communication, active listening, and a customer-centric approach.
Ability to diagnose technical issues and provide efficient solutions.
Excellent multitasking skills and adaptability to rapidly changing environments.
Quick learning ability for new software and troubleshooting tools.
Self-motivated with a sense of urgency to meet service commitments.
Recognize when it's appropriate to escalate support tickets.
Strong problem-solving skills and a proactive attitude.
A+ or other relevant certification
Benefits:
Nationwide medical insurance.
Dental insurance.
Life insurance gifted to all employees.
Long-term disability insurance gifted to all employees.
FSA and HSA options.
401k match
Generous paid time off.
Mental health days
$500 sign on bonus
Paid certification assistance
We are an Equal Opportunity Employer!
IT Technician II
Information systems technician job in Langhorne, PA
Job Details Langhorne, PA Full Time 2 Year Degree $55000.00 - $60000.00 Salary/year Up to 25% Day Information TechnologyDescription
Join us at Delta Community Supports, Inc. (“Delta”), where every day brings the opportunity to make a difference in the lives of others! As leading provider of support services for individuals with intellectual and developmental disabilities, we're on a mission to empower and enrich the lives of those we serve. Are you passionate about fostering independence, promoting inclusion, and creating meaningful connections? If so, come be a part of our dynamic team where innovation, compassion, and dedication drive our every endeavor. Embark on a rewarding career journey with Delta Community Supports, Inc., and help us shape a brighter future for all!
Delta Community Supports, Inc. is seeking an organized and efficient Help Desk Technician - Level 2 for our Information Technology Department. Must have with excellent communication skills, strong analytical and problem solving skills and resilient customer service and collaboration skills. Responsible for maintaining, configuring, and troubleshooting hardware, software, and network systems. Provides Tier II support to end-users, assists with IT projects, documentation, and ensures compliance with IT policies and cybersecurity standards. Supports multiple locations in PA and NJ as needed.
Key Responsibilities:
Respond to and resolve end-user help desk tickets.
Assist with IT projects, asset management, and documentation.
Perform routine maintenance, setups, and configurations of hardware/software.
Support Microsoft OS, Office Suite, antivirus/malware software, PCs, laptops, and network devices.
Escalate complex issues to Systems Administrator or CIO.
Conduct user training and develop procedural documentation.
Travel between offices and facilities as required.
Qualifications
Bachelor's/Associates Degree in IT or a related field
Valid driver's license in the state of residence
Two (2) to Five (5) years in an IT or technology-related field; appropriate additional experience may be considered in place of the educational requirements
Benefits
401 (k) Match program, with a generous match of 3%.
Comprehensive healthcare coverage, including medical, dental, and vision insurance plans.
Company-paid life Insurance coverage for full-time employees
Voluntary supplemental Insurance options for additional coverage.
Company paid holidays, sick time, and vacation time.
Employee Assistance Program (EAP) provides eligible employees with confidential counseling, support services, and resources to enhance well-being and maintain work-life balance.
Professional development and internal advancement opportunities.
Please note that participation in the listed benefits is contingent upon eligibility criteria.
EOE M/F/D/V
ON CALL IT, TV, Printer Technician - Ocean County, NJ Hiring NOW
Information systems technician job in Vista Center, NJ
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
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PC,
Mac,
Printer
&
Scanner
Support
I.T. Workstation Support Intern - Summer 2026
Information systems technician job in Trenton, NJ
Consider joining NJM's 2026 Paid Summer Intern Program!
This is a robust program that includes:
Lunch with our leaders.
Meaningful work where you are a contributor and collaborator.
Team Intern Project: Researching and presenting a business question to our top leaders.
Leader Presentations: Insurance Industry, Key Departments and how they work and more.
Informational interviews in areas you want to learn more about.
Intern Fun:
Night at the Trenton Thunder Game
Volunteer events to give back to the community in which we serve
Networking activities
Game days
Here is what our interns said about us!
John: “NJM is a place to learn and grow. The community is truly special.”
Maggie: “People are here to help, and we are here to learn.”
Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!"
Job Description
Respond directly to technical questions or issues, or refer them to the appropriate employee or group in a timely manner. Utilize in-house and Internet resources when researching solutions for job related issues. Keep current in technology and continuously expand knowledge through training and review of industry literature.
Assist the Senior Workstation Specialists during large-scale projects related to workstation hardware, applications, and/or workstation OS upgrades. Work in coordination with the IT Service Desk in the Field Analyst capacity when assigned.
Support Server and Network groups with regard to issues involving multiple workstations. Additionally, support all other IT disciplines as needed with regard to workstation issues.
Address assigned work as defined in current call tracking tool. Adhere to current Service Level Agreements with regard to priorities and defined timelines for solution delivery. Investigate and resolve workstation problems regarding PC client OS, applications, and/or hardware. Resolve workstation problems with respect to their interaction locally and their participation on the NJM network. For hardware problems, initiate troubleshooting steps to resolve. If outside service is required, determine responsible vendor and take appropriate action. Provide support and advice to end-users in relation to PC software and hardware.
Continuous Improvement efforts through Documenting Events & Procedures - Procedures for recurring activities need to be documented completely using existing templates and screen shots to create standard forms which are easily understood by co-workers. Work Orders, RFC's, Incident and Problem tickets need to be completely documented so that Management and co-workers gain a complete picture of what transpired by reading the tickets. Descriptions of problems and resolutions to the problems are completely documented so the knowledge can be reused by co-workers. Status information is recorded promptly on Work Orders and Assigned tickets so that accurate, complete status is always available by reading the assigned Ticket. Status indicators, all dates and other fields (e.g. impact, priority) on tickets are accurately and completely valued.
Required Skills
Hands-on experience with Microsoft Windows support
General knowledge and experience with Microsoft SCCM
Experience with Ivanti, Adobe, iOS, and other 3rd party migration and personalization tools
Hands-on experience with Microsoft Office products.
General knowledge of active directory and group policy
Experience with Dell Optiplex desktop line
Experience with IBM/Lenovo hardware line
Cumulative GPA 3.0 or greater
The I.T. Workstation Support Intern position can pay $21-$25.
Starting Rate: $21
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Auto-ApplyJunior Systems Administrator Position
Information systems technician job in Philadelphia, PA
The Monell Chemical Senses Center is a world-renowned non-profit research institute, and a global leader dedicated to advancing knowledge about the senses of taste, smell, and related senses and translating its discoveries into real-world advances in policy, practice, and behavior. Monell is located in the heart of the vibrant educational and life sciences hub of Philadelphia. We are currently seeking a Junior Systems Administrator
This is an excellent entry-level opportunity for a candidate who will eventually be responsible for provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related information technology (IT) infrastructure and services under the direction and supervision of the IT Manager. This includes the administration of: Windows and Linux servers and workstations as well as virtualized environments (VMware ESXi and vCenter); networking hardware such as routers, switches, firewalls, and VPN systems; storage and backup infrastructure including SAN systems and Veeam Backup & Replication; VoIP and Asterix PBX systems; Google Workspace, Microsoft 365, and Amazon AWS cloud services.
This position will also be responsible for tier 2 and, when needed, tier 1 support of end users in a mixed network environment.
Bachelor's degree required, preferably in Computer Science or similar field. Degrees in other disciplines are acceptable in conjunction with appropriate experience.
The ideal candidate will be familiar with the concepts surrounding most or all of the following: virtualization, SANs and data backup, TCP/IP networking, relational databases, firewalls and network security, SMB/CIFS, DHCP and DNS.
Experience with Linux command line required.
Experience with specific technologies in use at Monell is a plus, particularly vCenter, Veeam, Active Directory, MySQL, Apache, Palo Alto and Barracuda firewalls, Nimble and Synology storage, Google Workspace and Microsoft 365.
General knowledge of programming and scripting is required, familiarity with bash, PHP, Python, and/or PowerShell is a plus.
Must be able to effectively analyze and troubleshoot reported user issues using all available resources.
The ideal candidate should be able to complete assigned projects independently, with supervision and guidance from the IT Manager, should enjoy problem solving and finding creative solutions to problems, and be open to regularly learning new skills and technologies.
The ability to communicate concisely and clearly with both technical and non-technical staff is required.
Experience supporting MacOS in an Active Directory network is a plus.
Work experience in an academic setting is a plus.
Network Field Technician - Tier 1
Information systems technician job in Philadelphia, PA
OUR COMPANY:
EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Network Field Technician - Tier 1, you will support the deployment and maintenance of networking hardware and infrastructure at customer sites around the world. Working under the guidance of experienced engineers and project managers, you will play a key role in helping ensure successful onsite installations, upgrades, and troubleshooting.
This is an excellent opportunity for someone looking to build a career in network infrastructure and field support while gaining hands-on experience in diverse environments.
KEY RESPONSIBILITIES:
Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.).
Run and terminate copper and fiber optic cabling under supervision.
Conduct basic troubleshooting of physical connectivity issues.
Follow detailed instructions, network diagrams, and equipment layouts to perform installations accurately.
Support Wi-Fi survey teams with setup and equipment handling.
Perform equipment labeling, documentation, and site clean-up post-deployment.
Collaborate with project teams and escalate issues as needed.
Assist with site readiness surveys (e.g., rack space, power, cabling paths).
Adhere to quality standards, safety protocols, and project deadlines.
ESSENTIAL CRITERIA:
1-2 years of experience in IT, networking, field service, or a related technical role (internships and school programs considered).
Basic understanding of networking hardware and cabling types (Cat5e/6, fiber).
Ability to follow instructions and work well in a team setting.
Strong attention to detail, time management, and willingness to learn.
Comfortable using hand tools and working with hardware in various environments.
Ability to lift up to 50 lbs and work in physically active roles.
Willingness and ability to travel both domestically and internationally.
Flexible with working hours including evenings and weekends when required.
DESIRABLE CRITERIA:
Relevant certifications (CompTIA Network+, CCT, or equivalent) or working toward certification.
Familiarity with networking concepts (IP addressing, ports, patching).
Experience working in structured cabling, telecom, or data center environments.
Exposure to ticketing or project tracking systems (ServiceNow, Jira, etc.).
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-CC1
Pay Range$30-$34 USD
Auto-ApplyIT Technician Permanent Part-time
Information systems technician job in Camden, NJ
Information (Default Section) Title IT Technician Permanent Part-time Overview Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.
As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.
Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.
Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.
Location Camden City Campus Department Office of Information Technology Days and Hours *See special instructions Requisition Number Job Description
ESSENTIAL FUNCTIONS
* Provide desktop support on all four campuses.
* Install and configure personal computer hardware and peripheral equipment, including but not limited to monitors, keyboards, and CD/DVD drives; printers; laptops and other mobile devices.
* Perform routine maintenance and repair on computers and peripheral equipment, laptops, mobile devices, printers; network cabling and connected networked devices.
* Setup and deploy mobile devices, such as iPads, Android and Windows tablets and laptops.
* Troubleshoot and repair computers, printers, and other peripherals located in staff, faculty and student-use areas.
* Troubleshoot and assist with repairing network-connected, device-related issues, such as LAN and wireless connectivity and equipment connectivity (computers, printers, telephones).
* Install and configure computer software, including but not limited to, operating systems and applications such as Windows, Mac OS, and MS Office suite; various email applications and anti-virus software; third-party applications used in teaching and administrative environments.
* Coordinates/escalates technology issues with the OIT Help Desk, Network Services, and other OIT departments.
* Trains users including students, staff, and faculty, on the proper use of hardware and software.
* Creates and maintains good customer service relationships with students, faculty and staff.
* Assists faculty and staff in the utilization of AV equipment.
* Assists with troubleshooting, making minor repairs and maintaining AV equipment used in classrooms and event rooms; arranges for repairs and maintenance as necessary.
* Sets-up equipment such as microphones and auxiliary computer devices in special event locations such as the Camden Technology Center theater and banquet event rooms as well as other classrooms as needed.
* Provide occassional IT/AV support at evening and weekend high-profile events and meetings.
* Help maintain inventory control for all computers and computer-related equipment on all College campuses.
* Provides technical support as needed for community, outside client, and county activities.
* Respond to calls for support on other shifts and weekend emergency requests.
* Maintains all job-related documentation, including tickets, inventory forms, request forms, and SOP documents.
* Practice good communication skills with OIT department teams and other departments, faculty and students as needed to provide good customer service.
* Practice good follow up procedures on assigned projects, tasks and difficult or high-profile situations.
* All other duties as required of the position.
Minimum Qualifications
* Associates degree plus 2-3 years of work experience in installing and maintaining desktop computer systems, laptops and mobile devices; or current A+ Certification or higher certification, plus 1-2 years of work experience.
* Experience working with and troubleshooting computer equipment issues in a networked environment; some experience with troubleshooting network issues.
* Experience with using various software deployment methods including deployment tools, scripts and batch files.
* Experience with video and sound equipment including projectors and racked AV equipment.
* Excellent interpersonal skills with a focus on customer service.
* Ability to work collaboratively in a team environment and on independent projects.
* Ability to use creative and out-of-the box thinking as well as standard industry methods for providing technical support.
Benefits
Camden County College offers a benefits package to our permanent part-time employees that includes a retirement plan and short-term disability plan as well as a paid time off policy, which includes paid holiday time. Additional benefits include an Employee Assistance Program (EAP), tuition reimbursement, tuition waiver programs and professional development opportunities.
Special Instructions for Applicants
This is a part-time, twelve-month position. A typical work week will be 25 hours over five days from 1:00pm to 6:00pm with occasional shift changes. A flexible work schedule is required with occasional evening and weekend support. The flexible schedule will be determined by the Desktop Manager in advance.
This position requires frequent and constant lifting/carrying of up to 50lbs as well as frequent pushing of up to 200 lbs.
Mobility to navigate to all areas of the College is required.
Routine bending, stooping, kneeling and reaching.
Dexterity in working with computers is mandatory.
Published Salary Range $21,000 - $25,000 Job Open Date 11/25/2025 Job Close Date Open Until Filled Yes Job Category Staff Application Types Accepted Main App - Applicant
Supplemental Questions
IT Security production support Specialis
Information systems technician job in Pennington, NJ
Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain.
* Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required.
* Well versed with ITIL framework
* Excellent Communication Skills
* Demonstrate a strong work ethic and takes pride in accomplishment.
* CISSP OR equivalent Information Security domain certificate will be value add.
* Exhibits strong drive for results and success.
* Persists in the face of significant difficulties, does not give up easily.
Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices.
Generic Managerial Skills, If any
Identity and access Management
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range : $110,000-$120,000 a year
IT Hardware Technician
Information systems technician job in Manchester, NJ
About Us:
Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of hardware technician on our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our clients' business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a "get it done" attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team.
About the Role:
As a Hardware Technician at Digacore Consulting, LLC, you will be responsible for the setup, maintenance, and troubleshooting of hardware devices and equipment for our clients. Your primary focus will be on providing timely and effective support to ensure our clients' hardware systems are fully functional and configured properly.
Required Skills:
Foundational understanding of endpoint setup, maintenance, and troubleshooting
Strong ability and eagerness to learn new tools and tech
Excellent problem-solving skills and attention to detail
Proficient in Microsoft operating systems and productivity applications
Strong documentation and reporting skills
Effective verbal and written communication skills
Ability to manage multiple tasks and priorities efficiently
Collaborative mindset with strong interpersonal skills
Adaptable and agile in dynamic work environments
Responsibilities:
Manage diverse IT equipment, including desktops, laptops, tablets, and kiosks
Maintain comprehensive documentation of hardware failures, installations, repairs, and replacements
Maintain effective communication with the team and clients regarding ticket updates
Install and configure new hardware and software systems
Identify and resolve hardware-related issues through diagnostic troubleshooting
Upgrade outdated hardware equipment to ensure optimal performance
Perform routine cleaning of computer systems to prolong lifespan and functionality
Execute cloning and imaging processes for devices as needed
Disassemble, repair, and reassemble hardware devices as required
Manage accurate inventory and documentation of hardware dispatched to clients
Adhere to project deadlines and fulfill project requirements
Required Experience:
1-3 years of professional work experience or a completed Bachelor's degree
Exposure to technology through either personal projects or professional experience
Preferred Experience:
Experience working in a helpdesk or IT support environment, with direct end-user interaction
Familiarity with ticketing systems (e.g., Zendesk, Freshdesk, ConnectWise, ServiceNow)
Hands-on experience with hardware imaging tools (e.g., Acronis, Clonezilla, Microsoft Deployment Toolkit)
Possession of at least one of the following certifications:
Microsoft Certified: Security, Compliance, and Identity Fundamentals
Microsoft Certified: Modern Desktop Administrator Associate
Microsoft Certified: Microsoft Endpoint Manager
CompTIA IT Fundamentals (ITF+)
Benefits:
Nationwide medical insurance
Dental insurance
Life insurance gifted to all employees
Long-term disability insurance gifted to all employees
FSA and HSA options
Generous paid time off
Mental health days
$500 sign-on bonus
We are an Equal Opportunity Employer!