Information systems technician jobs in Harrisonburg, VA - 135 jobs

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

JOB SUMMARY - Performs installation, maintaining, and troubleshooting of Supervisory Control and Data Acquisition (SCADA), process control equipment, communication links and software throughout the Authority; does related work as required. Work is performed under the general supervision of the Information Systems Administrator. ESSENTIAL JOB FUNCTIONS Troubleshoots telemetry and process controller hardware and Programmable Logic Control (PLC) software issues over a wide range of complexity. Make recommendations and perform software changes, maintain documentation of changes to software and hardware. Reads and interprets wiring diagrams, control logic diagrams, mechanical and engineering drawings, and specifications and recommends both technical and operational improvements as well as performs installations. Reads electrical documentation including building blueprints, electrical schematics, and flowchart diagrams, troubleshooting matrices, technical manuals and specification sheets, familiarization of electrical and mechanical standards, including local and national regulations. Plans, organizes, schedules, and performs various technical system projects, including repairs, replacements, upgrades, or new system installations. Prepares estimates of labor, materials and supplies as necessary for the performance of specific assignments. Maintains inventories of parts and equipment as needed. Keeps records; makes verbal and written reports of work performed. Maintains regulatory and control devices to acceptable levels of accuracy. Performs computer/PLC programing and troubleshooting over a wide range of complexity as needed to install new components or systems along with maintaining or modifying existing SCADA system. Installs computer operating systems, hardware, and software on computer devices and test for proper operation. Performs the repairs and testing work requiring higher-level knowledge, skills, and abilities, and serves as a technical resource to others. Performs training for those employees that work with the SCADA system. Supervises outside contractors working on SCADA systems. Programs routers and other network devices. Assists in preparing the yearly budget for Instrumentation/SCADA/process control, Performs all duties in accordance with Rivanna Safety Rules and participates in Rivanna Authorities safety program. Assists in the monitoring and backing up of computer files and systems. Maintains effective and professional working relationships internally and externally. Join the team at Rivanna Authorities for a valuable career in public service. We are guided by our Mission & Values. We constantly strive to improve our employees' total rewards. We offer security for your financial future with the Virginia Retirement System Plan. Experience the peace of mind knowing that you're building a solid foundation for retirement while contributing to the success of our organization. In addition to retirement benefits, full-time Rivanna Authority employees are able to enroll in affordable health insurance, life insurance, and disability coverage, ensuring comprehensive financial protection. Our team members enjoy opportunities for career growth and advancement through training and development programs. The Rivanna Authority also provides tuition reimbursement for continuing education and professional certifications. Rivanna Authority offers a generous paid time off policy including vacation, sick leave, and holidays. Gym membership assistance, resources for mental health, financial counseling, legal advice, and more.

Job Description UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Field Service Technician to join our team. UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations. The primary responsibilities of this position is as follows: Department: Service Reports To: Field Service Manager FLSA Status: Full Time/Non-Exempt Purpose This position is an intermediate level technician capable of a full workload. The individual is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products, thereby influencing the sale of office product equipment that is offered by UBEO BUSINESS SERVICES. Responsibilities Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction Manage the utilization of assets and resources to achieve targeted financial results and create superior value for UBEO BUSINESS SERVICES and our customers Analyze customer needs, recognize business opportunities, and influence sales volume growth Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional Complete all administrative aspects of the job on time and error-free Provide accurate feedback with call close information, parts usage reporting, and customer meter readings Perform other activities that support UBEO BUSINESS SERVICES and our service organization Supervision Supervised Contacts Internal: Exempt, Non-Exempt External: Prospective Customers, Current Customers, Vendors Job Related Dimensions Technical knowledge/skills Analysis (problem identification) Attention to Detail Customer service orientation Business skills Communications - verbal and written Planning and organizing, (work management) Teamwork (cooperation) Work standards (concern for quality) Follow-up Qualifications High School or GED 2 - 5 years industry or equivalent experience Associates Degree or equivalent technical training Successful completion of: Manufacturer Core Basics 2 Manufacturer Training Classes Physical Demands & Work Environment Ability to operate a motor vehicle for travel to client sites Ability to stand/walk for prolonged periods at times Ability to lift 50+lbs on occasion UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes: Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren) Generous Company Paid Health Reimbursement Account Options to defray deductible expenses Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren) Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance Pet Insurance, breathe easy knowing Nationwide has your pets covered Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7 A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws. Powered by JazzHR Z7akyqcCOp

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Requirements: MUST possess a valid driver's license - will drive a state vehicle This position is responsible for providing agency-specific end user support throughout the state of Virginia, with a primary focus on the VDOT Culpeper District. The role requires hands-on, onsite assistance and regular interaction with end users to resolve technical issues and ensure smooth operation of IT systems. Key Responsibilities: Provide front-line support to end users, including troubleshooting hardware and software issues across desktops, laptops, and wireless devices Manage help desk tickets using tracking and reporting tools; escalate issues as needed and communicate resolutions in a timely and professional manner Support Microsoft Desktop products including Windows OS, SharePoint, MS Office Suite, and MS Teams Deliver outstanding customer service with a strong “customer-first” approach Maintain accurate documentation of incidents, resolutions, and asset management Assist in the installation, maintenance, and troubleshooting of network cabling infrastructure, including Ethernet cabling (Cat6/Cat6a) and patch panel terminations Support the setup and testing of network drops, cable labeling, and physical connectivity checks Collaborate with senior technicians and network engineers on small-scale cabling projects and office relocations Maintain organization and inventory of cabling tools, equipment, and supplies Drive a state vehicle to various locations within the assigned region for onsite support Qualifications: Valid driver's license (required) Excellent verbal and written communication skills Ability to work independently in a field environment and manage multiple priorities Familiarity with basic network concepts and a willingness to learn structured cabling standards Prior experience with IT support, help desk systems, or customer service preferred Skill Required / Desired Amount of Experience Valid driver's license (required) Experience working with help request tracking and reporting tools. Highly desired 1 Years Extensive skill in the use of Microsoft Desktop products including but not limited to Windows 7, Windows 10, SharePoint 2010, Outlook, MS Office Suite 3 Years Skill in the use of troubleshooting and managing and administering wireless devices Highly desired 3 Years Ability to communicate effectively orally and in writing with individuals and groups. Strong customer service skills with a customer first attitude. 3 Years Setup and testing of network drops, cable labeling, and physical connectivity checks Highly desired 1 Years Assist in the installation, maintenance, and troubleshooting of network cabling infrastructure, including Ethernet cabling (Cat6/Cat6a) and patch pane Highly desired 1 Years Global Candidate Requirements Skill Required / Desired Amount of Experience

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description The Helpdesk Support Specialist provides technical assistance and support to end-users experiencing issues with computer systems, software, hardware, or other technology-related problems. The primary goal of this role is to help users resolve their issues quickly and ensure they can effectively use the organization's technology resources. This position will sit in our Staunton, VA office onsite, Monday-Friday, 8am-5:00pm (1 hour for lunch). Essential Duties & Responsibilities Issue Resolution: Diagnose and troubleshoot technical problems reported by users, providing effective solutions or workarounds. Customer Assistance: Offer guidance and support to end-users, helping them understand and use software applications, hardware devices, and technology tools. Communication: Clearly communicate technical information to non-technical users in an understandable manner, both verbally and in writing. Ticket Management: Record, track, and manage technical issues through a ticketing system to ensure timely resolution of all reported problems. Remote Assistance: Provide technical support remotely via phone, chat, or remote desktop tools for users in various locations. Documentation: Create and update user guides, FAQs, and troubleshooting articles to help users independently resolve common issues. Maintain compliance with policy and standards Training: Conduct basic training sessions or user orientations to enhance understanding of technology systems and reduce recurring issues. Escalation: Escalate complex or unresolved issues to higher-level IT support teams or specialists when necessary. Continuous Learning: Stay informed about emerging technologies, tools, and troubleshooting methods to provide effective and up-to-date support. Security Awareness: Apply basic security principles and assist users with security-related concerns. Knowledge Base Management: Develop and maintain a knowledge base of common issues and resolutions. Adaptability: Learn and adapt quickly to new technologies, tools, and processes as the IT environment evolves. Time Management: Prioritize and manage multiple support requests effectively to maintain service levels. Soft Skills: Demonstrate patience, empathy, and professionalism, especially when assisting frustrated or stressed users. Scripting & Automation (Preferred): Basic understanding of scripting languages or automation tools to streamline repetitive tasks. Physical Requirements: Ability to install, move, setup software and set up computer equipment on the manufacturing floor, office setting and in other work areas as needed. May require bending, lifting up to 20lbs, or standing for extended periods. Qualification 1-2 years of hands-on experience in IT support, helpdesk, or technical assistance role. Associate's degree in Information Technology, Computer Science, or a related field. Strong problem-solving, communication, and customer service skills. Familiarity with ticketing systems and remote support tools. Basic knowledge of networking, operating systems (Windows), and common office software. Experience with Comptia A+, Active directory and Office 365 from an administrative side is a plus.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Summary: The Assoc Specialist System Support will provide technical support at the plant level, acting as the first responder to IT/OT issues related to digitally integrated systems. This role will serve as a liaison between the plant, Corporate IT functions, and Engineering to implement, test, and support platforms and products. Additionally, the Assoc Specialist System Support will coordinate support for end user devices (PCs, phones, etc.) in collaboration with corporate IT Helpdesk functions. Responsibilities: * Technical Support: Provide hardware and software support for Windows PCs, printers, virtual environments, network infrastructure, time clocks, bar code systems, security cameras, phone systems, etc. * IT Systems: Offer on-site monitoring and support for IT infrastructure. Collaborate with corporate IT and plant staff to implement corporate-driven hardware, software, and network projects. Facilitate communications to plant staff about IT projects and assist with Windows desktop/laptop installation and maintenance. * OT Systems: Support automation/controls software and licenses required on technician PCs. Maintain plant OT infrastructure, including networking troubleshooting. * End User Support: Address plant user support needs related to PC software and hardware, printers, and plant applications such as PI (data historian), MSI/ASI (Net Weight) systems, barcode systems, phones, Avigilon Security Cameras, time clocks, etc. Facilitate user access requests, user training, and manage user accounts as required. Work with corporate IT Help Desk. * Disaster Recovery: Ensure data backup programs are properly administered per company policy. Act as the "Plant Owner" of local computer rooms and data closets to ensure security, fire protection, and utility supplies are well maintained. Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: Required: * Proficient understanding of PCs and printers including barcode printers. * Proficient understanding of Windows operating systems (PC and server). * Proficient understanding of Office 365 * Understanding of Active directory and Microsoft Azure * Understanding of virtual environments (virtual machines, VLANs, thin clients, etc.). * Understanding of network communications. * Understanding of network security and firewall configurations. * Some knowledge of programming languages and database concepts. * Some knowledge of web design * Ability to work independently and in a team environment. * Strong written and verbal communication skills across all levels of the organization, with the ability to diagnose and resolve complex IT issues and dynamically prioritize work based on business needs * Strong organizational skills Additional information * Some weekends/holidays/offshift work to support plant/project needs * Some Heavy lifting Education and Experience Requirements: * Minimum associate's degree in Information Technology or related field and completed certifications for CompTIA A+, Network+, and Security+ * Bachelor's degree in Information Technology or Computer Science preferred * Minimum of 3-5 years of experience in IT/OT support. Nearest Major Market: Charlottesville Nearest Secondary Market: Virginia Apply now " Apply now * Apply Now * Start applying with LinkedIn Start Please wait...

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Service Desk & Systems Engineer Department of Technology Full-time, 12 months/year VRS-Eligible, Benefits-Eligible We are actively seeking a Service Desk & Systems Engineer to join our Department of Technology. Our Technology department serves over 14,000 students and nearly 3,000 employees across the Division. This position is focused on the design, creation, deployment and administration of software environments for use by the school division, while providing Tier 1, 2 and 3 support to inquiries received from school division staff and technology teams. Telephone, email and remote support operations are used to determine and resolve user issues with redirection to field staff as appropriate. This role is also responsible for researching the technical requirements of new products and applications as requested by instructional staff. ACPS employees enjoy competitive pay and benefits, including health & dental coverage, retirement, flexible spending accounts, paid time off, wellness program, discounts on gym memberships, and more! Be sure to check out our website to learn more about our Division and our Schools. Essential Functions: Provides technical response and reassignment / resolution to inquiries received by the Service Desk through ticketing system, email and telephone in a timely and effective manner; Offers Tier 1, 2 and 3 support to division staff and technical teams while providing exceptional customer service; Identifies potential problems and coordinates troubleshooting activities with appropriate internal organizations to ensure effective product support and customer satisfaction; Configures and maintains systems management and deployment appliances; Analyzes the health of division wide management systems and collaborates with field staff to optimize and maintain the general computing environment; Develops software automation and installations for division wide computer systems to optimize user experience and efficiency; Proactively automates resolutions before events occur to the detriment of the division; Develops, configures, and performs quality control checks on school wide operating systems and software distribution packages via synergistic methodology through a collaborative lens; Researches and coordinates application deployment while maintaining software license databases and ensuring compliance; Evaluate system requirements of hardware and software technologies to ensure compatibility with existing and planned infrastructure; Monitors updates, security alerts and industry trends for evaluation and distribution to currently supported systems; Communicates complex technical information in a manner that is appropriate for the target audience and distributes information in a standardized way to technical staff; Configures and maintains school division user self-help portal and app stores; Creates and publishes knowledge base articles and self-help video tutorials; Acts as technology project resource and assists with multiple technology projects; Provides feedback to Senior IT Staff regarding potential staff desktop training requirements; All members of the Service Desk team share a common understanding of objectives, goals and metrics; Requires a high level of understanding in the way applications are developed and function; Must be able to understand complex code to ensure successful operation; This position requires extensive hardware, software and networking knowledge on Microsoft, Apple, mobile devices and peripherals; Participates in department's collaborative teamwork concept; Meets departmental and organizational deadlines; Performs various other activities as required. Knowledge, Skills and Abilities: Strong oral and written communication skills with the ability to disseminate and communicate highly technical information to a non-technical audience; technical expertise with computers, software, management systems and complex networking equipment and protocols including but not limited to: Operating systems; workstation OS, server OS, mobile OS, Hyper-V Management systems; KACE (SDA and SMA), Microsoft SCCM, JAMF, Active Directory and Group Policy, Google G Suite, Azure, Absolute, Adobe Creative Cloud, Microsoft Office 365, Microsoft Store for Education, eWalk, eMediaVA, Windows Defender Security Center, Apple School Manager Remote support tools; KACE, SCCM Console, VNC, ARD, RDP Configuration tools; Apple Configurator, Microsoft Office Configuration Tool Programming and query languages; SQL, WQL, Powershell, Windows Shell Scripting Networking technologies; TCP/IP, DNS, DHCP, SAMBA, Wireless, VLAN Should possess exceptional ability to work and perform under pressure and respond to immediate changes in work priorities; ability to work independently and self-motivated. Exhibit strong leadership attitude in support of projects, Department and School Division goals and leading others in a team environment. Frequent need to explain educational and business functions to vendors/contractors and technology restraints to department managers. Requires excellent interpersonal and diagnostic skills. Education and Experience: Requires graduation from an accredited college or university with a bachelor's degree in Computer Science or related field with three years of related work experience; additional experience may be substituted for education. Industry certifications are highly desirable, examples include: A+, Network+, MCP, HDI, Apple Technical Support Certification. Valid VA Driver's License. Physical Conditions and Nature of Work Contacts: Work is typically performed in an office, server room, classroom, or computer lab. Continuous ability to communicate by telephone is necessary. Regular use of computers, printers and other peripherals is necessary. Work includes regular handling of small fragile computer components and large components weighing up to 50 pounds. Frequent operation of vehicles for traveling to locations throughout the School Division is required. Regular contact is made with internal departments and senior persons at all levels of the School Division. Contacts are usually cooperative, however require tact and diplomacy. Necessary for external contacts with vendor companies and other IT agencies. Occasional need to perform urgent tasks to meet organizational deadlines. Frequent work activity after normal duty hours, and occasional weekend duties are necessary. Must be able to work in small closed areas without heat or air conditioning. Must be able to work with electrical and electronics equipment. Starting Salary Range: The hiring range for this position is $72,862 - $87,450 per year. Starting offer is based on applicable education beyond minimum requirements and internal equity. The position also provides excellent benefits including paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, membership in the Virginia Retirement System (VRS), and more. This is a full time, FLSA exempt position. _________________ PG 19 2025-26

**About M.C. Dean** M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. **Why Join Us?** Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. Responsibilities Technical Specialist provides advanced technical leadership in the development, implementation, final testing, startup, commissioning, calibration of instrumentation devices within BMS (Building Management Systems), EPMS (Electrical Power Management Systems), SCADA (Supervisory Control and Data Acquisition) systems and (ICS) Industrial Control systems. This role is responsible for implementing multiple interconnected systems with advanced configurable integrations, ensuring optimal performance, interoperability, and security. The Technical Specialist understands sophisticated electrical and mechanical distribution systems. Assist in planning and execution of complex projects, providing strategic guidance and technical expertise. You will contribute to a safe working environment for co-workers and customers and help ensure the overall success of projects. Local, regional, and national travel may be required. + Assist in the development, implementation, and maintenance of complex BMS, EPMS and SCADA systems, focusing on advanced configurable integrations. + Perform basic TCP/IP configuration + Configure communication devices and troubleshoot communication link failure + Configure Modbus Gateway devices communication protocol and ability to use applications like Modscan for troubleshooting and monitoring + Understand the vendor's manuals and configure vendor's power meter, PDU, ATS, Generators, STS, UPS, and Battery systems etc. + Navigate through EPMS and SCADA applications for monitoring, trending, and retrieving of data + Safely open, close, rack-in and rack-out of breakers for points monitoring + Understand PLC applications to load and update projects + Understand PLC applications to configure the communication parameters + Prepares and review simple electrical sketches, CX plans, and data sheets + Perform simple routine electrical and mechanical calculations + Assists in review of supplier documentation for compliance with specifications + Basic knowledge of Commissioning, inspection, and testing of electrical components and systems + Knowledge of basic electrical and mechanical theories + Basic power systems familiarity with switchgear, transformers, circuit breakers, power panels, protection relays, UPS systems, power monitoring systems, text equipment, etc. + Perform Point to Point and functional startup scrips on EPMS/BMS systems + Manage the progress of startup and issues lists, standards and commissioning tools + Write Point to Point and functional startup scripts on EPMS/BMS/ICS systems + Manage the progress of startup and issues lists in CX Allow and other commissioning tools + Basic programming and troubleshooting skills of PLC and SCADA + Proficient with technical writing + Knowledge of advanced mathematics + Basic awareness of industry codes and standards + Good communication skills + Willing to travel to customer sites for startups Qualifications **Clearance/Citizen Type:** Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; Ability to obtain a TS/SCI with poly Security Clearance is REQUIRED. **Education:** + Requires 6 or more years of experience with installation, troubleshooting and/or testing of EPMS, BMS, Industrial instrumentation and/or SCADA systems + 6+ years of experience with a High School Diploma / GED or 4+ years of experience with an Associate's + Requires reliable attendance at customer site during work hours required by customer **Preferred Technologies:** + Allen Bradley PLC, Ignition, Distech, Niagara, Siemens Desigo, Eaton Foreseer, Schneider EPO, Open Systems Interconnection (OSI), Wonderware, Instrumentation calibrator/simulator **Preferred Industry Certifications:** + CCST certification, Security+ certification **Abilities:** + Exposure to computer screens for an extended period of time. + Sitting for extended periods of time. + Reach by extending hands or arms in any direction. + Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. + Listen to and understand information and ideas presented through spoken words and sentences. + Communicate information and ideas in speaking so others will understand. + Read and understand information and ideas presented in writing. + Apply general rules to specific problems to produce answers that make sense. + Identify and understand the speech of another person.

UVA Temps is an in-house agency that recruits a labor force of diverse, qualified candidates and places them in a range of temporary positions across the University. Temporary IT/Technical assignments can vary in length lasting from a few days to an indefinite time period. They can be part-time or full-time, and require varying skill sets ranging from entry-level to advanced expertise. The needs of our business partners vary, and employees of diverse skills are needed for different assignments. Below are some of the positions which UVA Temporary IT/Technical employees assume: * Helpdesk Support (Tiers I, II, and III) * Computing Services Technical Support Staff * Web Developer * A/V Technician * Technical Writer * System Engineer * Business/ Quality Assurance Analyst * Software Testing Engineer * Software Developer * Programmer Experience, education, and physical requirements will vary based on the specifics of the temporary role to be filled. Minimum Qualifications Required Education: High school diploma or equivalent Skills & Abilities: * Demonstrated level of professional customer service and interpersonal communication skills * Knowledge of principles and practices of tech support and management * Intermediate/Advanced level knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook; ability to train on and learn new computerized systems * Keen attention to detail, problem solving skills, and ability to maintain confidentiality * Ability to communicate and work alongside faculty, staff, students, vendors, and outside guests of the University in an effective and professional manner. * Capacity to handle multiple assignments with critical deadlines and changing priorities Preferred Education: Bachelor's Degree or equivalent education, training and experience Skills & Abilities: * One year or more work experience in a technical capacity; preferably in an academic environment * Experience with University of Virginia policies, procedures, and internal operating systems & hardware * Demonstrated ability to analyze and comprehend a wide variety of University functions and activities and to leverage information technology in support of those functions The various jobs listings you see posted within the temporary pools are general categories and may not be actual positions we are recruiting for at the time you apply. We will keep your application on file and contact you if we believe your skills and experiences are a match for a position we are trying to fill. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.

UVA Temps is an in-house agency that recruits a labor force of diverse, qualified candidates and places them in a range of temporary positions across the University. Temporary IT/Technical assignments can vary in length lasting from a few days to an indefinite time period. They can be part-time or full-time, and require varying skill sets ranging from entry-level to advanced expertise. The needs of our business partners vary, and employees of diverse skills are needed for different assignments. Below are some of the positions which UVA Temporary IT/Technical employees assume: * Helpdesk Support (Tiers I, II, and III) * Computing Services Technical Support Staff * Web Developer * A/V Technician * Technical Writer * System Engineer * Business/ Quality Assurance Analyst * Software Testing Engineer * Software Developer * Programmer Experience, education, and physical requirements will vary based on the specifics of the temporary role to be filled. Minimum Qualifications Required Education: High school diploma or equivalent Skills & Abilities: * Demonstrated level of professional customer service and interpersonal communication skills * Knowledge of principles and practices of tech support and management * Intermediate/Advanced level knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook; ability to train on and learn new computerized systems * Keen attention to detail, problem solving skills, and ability to maintain confidentiality * Ability to communicate and work alongside faculty, staff, students, vendors, and outside guests of the University in an effective and professional manner. * Capacity to handle multiple assignments with critical deadlines and changing priorities Preferred Education: Bachelor's Degree or equivalent education, training and experience Skills & Abilities: * One year or more work experience in a technical capacity; preferably in an academic environment * Experience with University of Virginia policies, procedures, and internal operating systems & hardware * Demonstrated ability to analyze and comprehend a wide variety of University functions and activities and to leverage information technology in support of those functions The various jobs listings you see posted within the temporary pools are general categories and may not be actual positions we are recruiting for at the time you apply. We will keep your application on file and contact you if we believe your skills and experiences are a match for a position we are trying to fill. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.

Massanutten Resort Responsible for processing IT support incidents and requests in a timely, efficient, and thorough manner including documenting the problem to resolution or escalating to the IT Technical Support Supervisor as needed. Perform troubleshooting, installation, and maintenance of computer and peripheral hardware and software. Manage IT projects and initiatives, either individually or as a member of a team. Certifications in computer hardware, networking, or project management preferred but not required. Perform duties with patience and professionalism Aptitude for troubleshooting problems to resolution and attention to detail Advanced PC knowledge, including componentry, interfaces, and peripherals, such as printers, scanners, etc. Knowledge of Windows networks, domain structure, and Active Directory environment Advanced knowledge of Windows operating systems and Microsoft Office applications Preferred ​​Advanced server and networking knowledge. ​Office 365 knowledge including, but not limited to, Azure, Exchange, and Administration​ 1-3 years' experience working in an IT support role CompTIA A+ Certification Typical Schedule Days: Standard schedule is Monday - Friday, 8 hours per day. Part of the on-call rotation to monitor the help desk phone queue both after-hours (past 5 PM EST), weekends and holidays. With approval, eligible to work past standard hours to complete critical projects.​ Hours: 9am-5pm. Evenings as necessary. On-call hours are 24/7, rotating with IT Technicians. Core Responsibilities Provide technical assistance and support for incidents and requests of networked systems both software and hardware related by remote, phone, and on-site Ensure incident and request resolutions both satisfy end user requirements and adhere to Resorts IT policies and procedures Perform computer and network troubleshooting/documentation and determine when problem escalation to IT Technical Support Supervisor or Network Administrator is required for resolution Configure, Deploy, and Maintain desktop computers, laptop computers, printers, phones, smartphones, tablets, software, security updates and patches Maintain a clean and organized shared work area in addition to your own work area Must be part of an On-Call rotation as well as travel to remote sites as needed/required Other duties as assigned by management For more information, contact Gabriel Diaz at ************.

Biocore is a team of world class engineers and scientists providing testing, analysis, and consulting services to companies across the globe. Biocore leverages its unique expertise and experience, as well as cutting-edge physical and cloud computing technologies, to improve safety and enhance the performance of athletes and sports organizations. Biocore's mission is to provide the highest level of research, engineering and analytics expertise to clients dedicated to improvement of sports by maximizing performance and minimizing injury through a multidisciplinary group with backgrounds in engineering, biomechanics, data science, athlete performance, footwear design and construction, playing surface, and statistical and epidemiological analyses. Position Details Biocore is seeking a hands-on, solutions-driven IT Specialist to support and scale our growing technology infrastructure. This role is ideal for someone who thrives in a dynamic environment, enjoys working across platforms, and is passionate about integrating innovative technologies to drive operational excellence. The IT Specialist will provide the underlying information technology support to enable the company to successfully conduct day-to-day operations and to expand capabilities through integration of innovative technologies. This position reports to the Business Operations Manager. Employment Type Full-time, exempt employee In person at offices in Charlottesville, VA Position Requirements Education Bachelor's degree in Information Technology (IT), Information Systems (IS), or related field Extensive understanding of Mac OS and Windows OS Proficient in Microsoft core technologies including Windows Server, Active Directory, IIS, SQL, SharePoint, Outlook, Office 365, and Teams Management of cloud and SaaS services Excellent planning and coordination skills with multiple teams Excellent verbal and written communication skills Strong analytic and critical thinking skills Highly flexible and adaptable S. Citizen or Permanent Resident only Demonstrable experience in network infrastructure and architecture; workstation setup, management, and maintenance; IT security and documentation Knowledge & Experience Network infrastructure and architecture Review diagnostics and assess the functionality and efficiency of systems Work with team leaders and senior management to integrate new systems and technologies Maintain servers, cluster computers, firewalls, routers, wireless access points, backups, and VPN Maintain Microsoft 365 email system Workstation setup, management, and maintenance Setup, troubleshoot, and maintain company laptop and workstation computers with Windows and Mac operating systems Install software and hardware, as needed Provide technical specifications and suggestions for incorporation of new systems Standardize, centralize, and automate the configuration, management, and monitoring of systems Security Maintain and monitor security of company network and systems Operate and maintain video surveillance and physical security access systems Ensure systems are compliant with client security requirements Provide security training to employees and consultants Documentation Manage hardware and software inventory Document processes and standard operating procedures related to IT Preference given to candidates with: Small company or lab-based experience Experience in cloud technologies such as AWS SSO responsibilities/experience Facility structured wiring installation and maintenance Experience with video capturing equipment One or more certifications in networking, security, and/or Microsoft 365 A strong security mindset and pen-testing experience, e.g. through labs, red teaming, etc. Compensation Competitive salary with comprehensive benefits package (includes medical, dental, vision), and a performance-based bonus program. Biocore LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Responsibilities & Qualifications RESPONSIBILITIES * Plans, delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and training. * Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems. * Performs analysis of user requirements and IT processes to enhance efficiency and service delivery. * Researches, identifies, and reports trends and patterns of recurring technical problems; recommends process or technical improvements. * Develops, updates, and maintains problem tracking databases and knowledge repositories. * Installs, configures, troubleshoots, and maintains IT hardware, software, and peripheral equipment. * Performs system and data backup and recovery operations. * Develops user training materials and conducts end-user computing and information systems training sessions. * Consults with users to identify IT needs and requirements; conducts feasibility studies and trade-off analyses to determine optimal solutions. * Prepares business cases and implementation plans for IT service improvements. * Ensures rigorous application of information security and cybersecurity policies, principles, and best practices across systems and processes. REQUIRED QUALIFICATIONS Clearance * Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance Certifications * DoD 8570 IAT Level II Baseline Certification * COMPTIA Security+ CE * Cisco Certified Network Associate (CCNA) * COMPTIA Cybersecurity Analyst (CySA+) * Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP) * Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC) * Certified Network Defender (CND) * Systems Security Certified Practitioner (SSCP) * One of the following Google Cloud Platform: * Google Associate Cloud Engineer * Google Professional Cloud Architect * One of the following cloud or systems certifications: * AWS Certified Cloud Practitioner * AWS Certified Security - Specialty * AWS Certified Solutions Architect - Associate * AWS Certified Solutions Architect - Professional * AWS Certified SysOps Administrator * Microsoft Certified: Azure Administrator Associate * Microsoft Certified: Azure Solutions Architect Expert * Microsoft Certified Azure Security Engineer Associate * Oracle Cloud Infrastructure Cloud Operations * Red Hat Certified Engineer * Red Hat Certified System Administrator Experience * Six (6) years of progressive experience in the field of Information Processing. * Three (3) years of specialized experience in Information Processing involving a range of hardware and software solutions. * Two (2) years of hands-on experience installing, diagnosing, troubleshooting, and training customers in the use of software and hardware systems. Desired Experience and Skills * Three (3) years hands-on experience supporting Department of Defense (DoD) IT hosting solutions. * Experience administering Windows and Linux operating systems in large enterprise environments. * Proficiency and understanding of network fundamentals, VPNs, firewalls, and remote access solutions. * Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner. Overview We are seeking an IT Support Specialist to join our team. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Location: Remote * Type of environment: Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. * Amount of Travel: 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE * U.S. Citizen * Secret Clearance OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. #remote #telework #linkedin #LI-Remote (turn font to white)

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

Launch Your IT Career with Hands-On Experience at Lakeside Book Company! Are you passionate about technology and ready to jump-start your career? Lakeside Book Company - North America's largest book manufacturer - is looking for a driven and detail-oriented IT Infrastructure Intern to join our on-site team. Here, you won't just shadow - you'll work side-by-side with our experienced IT professionals, gaining real-world experience and making a real impact. What You'll Do: Set up and configure devices for deployment, including imaging, updating, and customizing systems. Assist with deploying new PCs and equipment across our manufacturing facilities. Help securely decommission outdated hardware with government-level data removal standards. Support inventory management and asset tracking systems. Play a key role in major projects like a full-scale printer refresh and large software rollouts (including Office 2024). Collaborate across IT teams to troubleshoot, resolve, and document technical issues. Provide Tier 1 technical support for hardware, software, and network troubleshooting to our internal users. Who You Are: Pursuing or recently completed a degree in IT, Computer Science, or a related field (preferred). Tech-savvy, curious, and eager to learn new systems and technologies. Adaptable, organized, and able to follow detailed procedures with precision. A natural team player with strong communication skills (written and verbal). Enthusiastic about solving problems and ready to tackle challenges head-on. Why Intern at Lakeside Book? Hands-on experience working on real projects in a fast-paced environment. Exposure to enterprise-level IT operations and technology. Mentorship from experienced IT professionals. Opportunity to build critical skills that employer's value. Be part of a supportive and innovative team that is passionate about technology and collaboration. Location: On-site at our Harrisonburg, VA manufacturing plant Pay: $21.50/hour Work Schedule: 40 hours per week Length of Internship: 12 weeks (May 18, 2026 through August 7, 2026) Physical Requirements This position primarily operates in an office environment (on-site or remote) and routinely uses standard office equipment such as computers, phones, and printers. The role requires prolonged periods of sitting, as well as occasional walking, standing, or light lifting (up to 10 pounds). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.