Information systems technician jobs in Hawaii - 386 jobs
IT Network Specialist Mid
Teksystems 4.4
Information systems technician job in Urban Honolulu, HI
*Overview* Leidos is seeking a *Cleared IT Professional with Networking Expertise* to join our Field Service Network Administration team. This role is critical to supporting network infrastructure across multiple sites, ensuring reliable connectivity for mission-critical operations. The ideal candidate will have hands-on experience with network installations, upgrades, and troubleshooting outages in secure environments.
*Responsibilities*
* *Network Installation & Configuration*
* Deploy and configure routers, switches, and other networking hardware.
* Support site installations and ensure compliance with security and operational standards.
* *Upgrades & Maintenance*
* Perform hardware and software upgrades to maintain optimal network performance.
* Apply patches and firmware updates as required.
* *Troubleshooting & Support*
* Diagnose and resolve network outages and connectivity issues promptly.
* Provide on-site and remote support for field operations.
* *Documentation & Compliance*
* Maintain accurate records of network configurations and changes.
* Ensure adherence to DoD and Leidos security protocols.
*Qualifications* *Required:*
* Active (Secret or Top Secret) security clearance.
* Hands-on networking experience (installation, configuration, troubleshooting).
* CCNA certification *or* a relevant degree in IT, Networking, or Computer Science.
* Strong understanding of TCP/IP, routing, and switching concepts.
*Preferred:*
* Experience in field service or remote site support.
* Familiarity with DoD networking standards and secure environments.
* Excellent problem-solving and communication skills.
*Job Type & Location*
This is a Contract position based out of Honolulu, HI.
*Pay and Benefits*The pay range for this position is $30.02 - $30.02/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Honolulu,HI.
*Application Deadline*This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$30-30 hourly 6d ago
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Infrastructure Analyst
HMSA 4.7
Information systems technician job in Urban Honolulu, HI
Responsible for operating and providing support to various applications within HMSA's infrastructure. Responsibilities include, but are not limited to the following:
Analyzes production storage usage and recommends modifications as appropriate (storage).
Assists with storage requirements definition and acquisition for projects (storage).
Coordinates and implements storage requests, backup schedules, and file restoration activities (storage).
Plans, schedules and coordinates implementation of storage and backup solutions (storage).
Loads, configures and maintains servers, including assistance with server requirements definition and implementation for projects (server).
Analyzes and troubleshoots server problems and issues (server).
Plans, schedules and coordinates implementation of server upgrades, patches, and tools (server).
Configures and installs desktop PCs, peripheral equipment, laptops and other mobile devices. Performs conversions from desktop to laptop. Coordinates port movement and network access issues. Documents procedures for performing configurations and conversions from desktop to laptop.
Provides input regarding port availability, equipment locations, device installations and service during project planning and requirements phase for office moves/adds/ changes. Reviews plans for accuracy.
Coordinates the deployment of new images, software/hardware upgrades and fixes. Makes suggestions for design of standard set of integrated products (standard image) by recommending hardware and software products to meet user requirements.
Sets up accounts under the local domain and assists with Internet access. Assists external users with dial-up access problems.
Coordinates and sets up access or service accounts such as Internet and Email.
Is aware of service level agreement targets. Explains service procedures to users. Monitors service level agreements regarding desktops to ensure that requirements are met or exceeded. Escalates problems as required based on SLAs. Informs management as appropriate.
Troubleshoots problems. Identifies severity of problem and escalates when necessary. Coordinates with users and other IT resources for problem resolution or works with vendor technical support to resolve client problems. Builds checklists and scripts. Determines if loaner PCs are needed.
Updates users on trouble ticket status. Ensures follow up on problems with users.
Plans, schedules and performs hardware and software repair and installations. Calls in and coordinates all repairs that deal with outside vendors.
Documents problem status and resolution in tracking log. Alerts team members about recurring problems. Provides on-the-spot training to users.
Evaluates events log and resolves problems as needed.
Administers security procedures. Unlocks or sets passwords as needed. Reports security issues when appropriate.
Assists users with desktop recovery issues.
Participates in integration testing. May design and lead integration testing.
Assists in video conferencing activities.
Works with vendors with initial setups and learns procedures.
Complies with fixed asset and disposal procedures.
Performs system administration functions required for daily operations (server).
May research and evaluate software/hardware products and industry trends to assist in project development. Participates in Technical Review Committee (TRC) to ensure enterprise-wide standardization.
May define staff schedules and prioritizes work. Provides after business hours support, as needed.
Mentors less experienced staff.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
$56k-65k yearly est. 2d ago
Information System Security Engineer Honolulu, HI Position Clearance TS/SCI FS Poly ID 16613713
Cymertek Corporation
Information systems technician job in Urban Honolulu, HI
InformationSystem Security Engineer LOCATION
Honolulu, HI 96815
CLEARANCE
requires full U.S. Citizenship)
We are seeking a skilled and proactive InformationSystem Security Engineer to join our cybersecurity team. In this role, you will design, implement, and maintain security solutions to protect critical informationsystems and ensure compliance with established security standards. You will collaborate with cross-functional teams to assess vulnerabilities, develop risk mitigation strategies, and enhance the overall security posture of the organization. The ideal candidate is passionate about safeguarding digital assets, thrives in a dynamic environment, and excels at solving complex security challenges with innovative and effective solutions.
*** Please note that our job openings are dynamic and can open or close quickly (much faster than we can publish). If you do not see an opening you are looking for, know that we see almost all types of positions. We strive to keep our listings up to date, but please consider submitting your current resume. Our team will work with you to identify the most recent opportunities that align with your skillset and career goals. We look forward to you joining our family. ***
SIMILAR CAREER TITLES
Cybersecurity Engineer, Security Architect, Network Security Engineer, Systems Security Engineer, IT Security Engineer, Information Assurance Engineer, Security Operations Engineer, Cyber Defense Engineer, Security Analyst, Infrastructure Security Engineer, Cloud Security Engineer, etc.
DEGREE (Level Desired)
Bachelor's Degree
DEGREE (Focus)
Cybersecurity, Information Technology, Computer Science, InformationSystems, Network Security, Systems Engineering, Information Assurance, Computer Engineering, Electrical Engineering, Data Science, Software Engineering, Telecommunications Engineering, etc.
ALTERNATE EXPERIENCE
General comment on degrees: Most contracts allow additional experience (4-5 years) in lieu of a Bachelor's Degree. Some contracts give 4-5 years experience credit for a Bachelor's Degree. Some contracts give 2 years experience credit for a Master's Degree. We will work with you to find the right fit.
POSITION RESPONSIBILITIES
Design and implement security solutions for informationsystems
Conduct vulnerability assessments and develop mitigation strategies
Monitor and maintain system security configurations
Collaborate with teams to integrate security into system designs
Develop and enforce security policies and procedures
Ensure compliance with regulatory and organizational security standards
REQUIRED SKILLS
Proficiency in security tools like SIEM, IDS/IPS, and vulnerability scanners
Strong knowledge of encryption protocols and techniques
Expertise in firewalls and network security configurations
Familiarity with operating systems security (e.g., Windows, Linux)
Ability to conduct security risk analysis and assessments
Experience in secure software development practices
DESIRED SKILLS
Knowledge of cloud security frameworks (e.g., AWS, Azure)
Experience with advanced threat detection and response techniques
Familiarity with DevSecOps practices and automation tools
Expertise in secure identity and access management (IAM)
Understanding of zero trust architecture principles
Hands-on experience with forensics and incident response tools
PLUG IN to CYMERTEK - And design your future... YOUR FOREVER CAREER STARTS HERE
Are you looking for more than just a job? Join a company where employees are treated like family, and your career is built to last. We are a growing small business and a trusted federal contractor offering full scope consulting services in information technology, cybersecurity, and analyst workforce development.
At our company, you come first. We're committed to creating an environment where you'll thrive professionally and personally. We provide meaningful, challenging work using cutting‑edge technologies while investing in your growth and success. With direct access to company leadership, a laid‑back and inclusive atmosphere, and exceptional work‑life balance, you'll feel valued every day.
We also believe in taking care of our family - both yours and ours. Our benefits are phenomenal, family‑friendly, and designed with your well‑being in mind. From employee and family events to career‑long support, we create a community you'll never want to leave.
Ready to make your next move the best one? Join us and experience the difference.
BENEFITS
Excellent Salaries
Flexible Work Schedule
Cafeteria Style Benefits
10% - 401k Matching (Vested Immediately)
Additional 401k Profit Sharing
30 days Paid Leave/Holiday (No Use or Lose!)
The day off for your birthday
Medical/Dental/Vision - 100% employee coverage.($1200 allowance - or a bonus)
HSA/FSA
AFLAC
Long Term/Short Term Disability - 100% employee coverage. No cost to you.
Life Insurance - 100% employee coverage. No cost to you.
Additional Discretionary Life Insurance
Paid TrainingNo long, wordy reviews with tons of paperwork!!!
Referral bonus program with recurring annual payments
HOW TO APPLY
Email us at ***************** or apply today: ****************
Want to see what our employees think? Click here .
EQUAL OPPORTUNITY EMPLOYER STATEMENT
Cymertek is proud to be an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We embrace and celebrate differences in our employees, recognizing that a diverse workforce enhances our creativity, innovation, and overall success. At Cymertek, employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. We believe in creating an environment where all individuals are treated with respect and dignity, and where opportunities for professional growth and advancement are accessible to everyone, regardless of background or identity.
#J-18808-Ljbffr
$69k-90k yearly est. 3d ago
Lead Technical Operations Specialist
General Dynamics Mission Systems 4.9
Information systems technician job in Wahiawa, HI
Basic Qualifications
Bachelor's degree in a related specialized area or field or equivalent is required plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience. CLEARANCE REQUIREMENTS:
Department of Defense Top Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
At General Dynamics Mission Systems, we create the technologies, products and services that help our nation's heroes keep our nation safe. The work we do is so advanced, we are continuously moving the boundaries of what's possible. Here you'll work with the best and your talent will be front and center on projects that impact the world. Are you up to the challenge?
We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar space and everything in between.
The Lead Tech Operations Specialist will provide monitoring, statusing and maintenance of network operations, to include switching equipment, radio equipment and data communications equipment. They will be responsible for the operations of the watch floor and all processes and procedures for the watch floor. They'll be the primary point of contact for administrative communication between other function area groups as well as leadership. Utilizing your sound technical competency, you'll participate in the strategic planning for new project(s), developing creative applications and providing effective mentoring for team members.
What you'll experience:
Technologies that aren't just top-notch, they're often top-secret
A team of bold thinkers committed to exploring what's next
Opportunities to gain new knowledge - as it's discovered
What you bring to the table:
A Bachelor's degree in a related specialized area or field or equivalent plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience
Extensive knowledge of communications systems and network operations
Strong technical competence in monitoring, fault management and fault isolation of systems or networks
Solid knowledge in the technical application of network management systems and corresponding tools such as HP Openview GUI interface, Linux and Windows OS and REMEDY (or equivalent) based trouble reporting and tracking
Ability to utilize your influence to obtain internal resource, commitment and support
What sets you apart:
Seasoned professional able to develop solutions to highly complex problems that require significant ingenuity, innovation and creativity
Solid communication skills to interface with customers on the system or network
Commitment to ongoing professional development
#CJ1
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $101,357.00 - USD $109,672.00 /Yr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$101.4k-109.7k yearly Auto-Apply 1d ago
ERP / IT Coordinator
Sun Noodle
Information systems technician job in Urban Honolulu, HI
The ERP / IT Coordinator will serve as the primary administrator and support resource for the company's ERP system and related technologies. This role bridges IT, finance, and operations to ensure smooth system functionality, data integrity, and user adoption. The ideal candidate is both technically skilled and business-process minded, with the ability to troubleshoot issues, train users, and coordinate system improvements.
PRIMARY RESPONSIBILITIES
Act as first-line support for ERP (MS Business Central) and related software.
Maintain ERP system configurations, user access, and security permissions.
Troubleshoot and resolve ERP issues in collaboration with internal teams and external vendors.
Develop and deliver ERP user training and documentation.
Support business process improvements through ERP system enhancements.
Assist with data management, reporting, and system integrations.
Provide general IT support, including hardware, software, and network troubleshooting.
Collaborate with Finance and Operations teams to align ERP processes with business needs.
Travel to other locations to provide support as needed.
Other duties as assigned.
Qualifications
QUALIFICATIONS, KNOWLEDGE & SKILL REQUIREMENTS
Bachelor's degree in information technology, Computer Science, Business, or related field.
2+ years of experience working with ERP systems (implementation, support, or administration).
Strong understanding of ERP processes.
Strong problem-solving and analytical skills with attention to detail.
Excellent communication skills, with the ability to translate technical concepts into business terms.
Ability to work collaboratively with stakeholders at all levels.
$37k-52k yearly est. 6d ago
IT Field Service Technician
Honolulu Academy of Arts 4.2
Information systems technician job in Urban Honolulu, HI
Under the direction of the Head of Information Technology, the IT Field Service Technician provides advanced, hands-on support for the museum's physical technology infrastructure across all locations. This role installs, maintains, and troubleshoots structured cabling, audio/video systems, exhibition technology, and other network-connected hardware.
The technician ensures operational continuity on coverage days, including monitoring for and addressing urgent IT tickets submitted on weekends.
The Field Service Technician also supports physical systems upgrade projects by assisting in cabling pathway planning, IDF configurations, and other pre-installation preparations. The technician applies knowledge of the Museum's physical cabling architecture, pathways, and constraints to guide successful installations.
This is a temporary, part-time position lasting one to six months depending on project duration.
The Honolulu Museum of Art:
Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i's multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.
To learn more about HoMA, please visit our website.
Minimum Qualifications
A Bachelor's Degree in Computer Science or related field or at least five years of comprehensive related experience.
Strong understanding of TCP/IP networking and basic network infrastructure components.
Familiarity with network infrastructure, fiber optic cable handling, and basic fiber diagnostics.
Proficiency in Cat5/6 installation, termination, testing, and labeling.
Experience supporting AV equipment such as projectors, displays, media players, and speakers.
Experience with Windows, mac OS, tablets, and peripherals.
Strong verbal and written communication skills.
Ability to work weekends and respond to system outages during off-duty hours.
Experience in designing and wiring layouts for offices/rooms.
Familiarity with IT ticketing systems and equipment inventory management.
Honesty, integrity, and a strong work ethic supported by commitment, enthusiasm, and follow-through.
Ability to work within and support a diverse community of visitors, artists, and employees.
Desired Qualifications
Experience with museum exhibition technology
Familiarity with Point-of-Sale troubleshooting.
Familiarity with Wi-Fi network topography and troubleshooting.
Experience with UniFi or Cisco networking environments.
Experience with network enclosure/rack organization, patch panel layout, and cable management.
Experience in a museum, arts and culture, or nonprofit organization with multiple worksites.
Understanding of and dedication to advancing the Honolulu Museum of Art's identity, vision, and values.
Essential Duties
Provides weekend/off-hours coverage by triaging and resolving urgent IT issues, including critical hardware, networking, exhibition, and environmental system incidents. Documents actions and hands off follow‑up tasks to other IT staff.
Installs, maintains, and troubleshoots physical IT systems across museum locations, including structured cabling, AV devices, sensors, and other network‑connected hardware
Maintains organized and properly managed cabling inside racks and network enclosures, including labeling, routing improvements, and removal of obsolete cabling.
Supports planning and preparation for infrastructure projects, including network enclosures, cable‑pathway planning, and equipment staging.
Configures and maintains exhibition and event technology in collaboration with IT, Installations, and Curatorial teams
Diagnoses and repairs hardware devices such as AV units, desktops, laptops, workstations, and peripherals.
Maintains accurate documentation of cabling, device locations, and network information; coordinates with IT team on infrastructure needs.
Demonstrates a commitment to fostering cultivating, and preserving a culture of inclusivity, diversity, equity, and accessibility through respectful communication and cooperation with others, continuous training, and the modeling of inclusive behaviors.
In partnership with HR, supports the leadership team in ensuring equitable experiences, strengthening inclusion acumen and promoting a culture of belonging that embraces the contributions of all staff.
Other duties as assigned.
Compensation
The Honolulu Museum of Art is committed to practicing salary transparency. The wage for this position is $35.00 per hour. Please note that pay range information is a general guideline only. Many factors are taken into consideration when setting pay, including education, experience, the external labor market, and internal equity. Temporary employees are eligible for the following museum benefits:
Shop, Museum Café, and Art School discounts
Onsite parking provided
Temp employees may be eligible for medical insurance coverage if they work 4 consecutive weeks at 20 hours or more.
Working Conditions and Atmosphere:
Ability to operate general office equipment including computers, copiers, printers, etc. Ability to lift, carry, push, pull, up to 25 pounds of general office material or equipment. Ability to work some evening and weekend hours.
The employee must be able to fulfill all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned, at any time with or without notice.
EEOC Statement:
HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record (except as legally applicable), citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned, including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is prohibited.
HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.
$35 hourly Auto-Apply 3d ago
On-Call IT Technician - PC, Mac & Desktop Urban Honolulu, HI - Hiring NOW
Geeks On Site 3.1
Information systems technician job in Urban Honolulu, HI
💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability
⚠️ Important Note - Read Before Applying
This is not a full-time job and does not guarantee hours.
You will join our on-call technician network as a 1099 independent contractor.
We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM.
You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms.
About the Role
Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients.
You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics.
Key Responsibilities
Diagnose and resolve hardware and software issues on Windows and Mac devices
Troubleshoot OS problems: boot errors, blue/black screens, login failures
Perform clean-ups and system tune-ups for slow/unresponsive machines
Assist with wired and wireless internet connectivity issues
Replace hardware components: hard drives, fans, RAM, etc.
Reinstall or repair Windows/mac OS using bootable USB or recovery tools
Setup and troubleshoot commercial printers and scanners
Add remote support tools or desktop shortcuts as needed
Educate clients with basic how-to or post-service guidance
Document service details and escalate complex problems if necessary
Requirements
2+ years of IT support experience, ideally in the field
Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting
Skilled in hardware replacement and component-level repair
Knowledge of networking basics (LAN/WiFi setup and troubleshooting)
Familiarity with commercial printers/scanners is a plus
Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.)
Reliable vehicle and valid driver's license
Strong communication skills and a professional attitude
Ability to work independently and manage your own time
Benefits
What You Get
Competitive on-site pay: $35/hour
Fully flexible schedule - you only accept jobs when you're available
Be part of a nationally recognized tech service brand
Dispatching, client communication, and billing are handled for you
What to Expect After You Apply
Intro call with one of our recruiters
Electronic onboarding (contractor paperwork, policies, etc.)
Submit a mandatory background check
Provide your preferred availability through our technician portal
Get access to our CRM and start receiving on-call job opportunities in your area
Great For Techs Who...
✅ Want part-time, flexible work without fixed hours
✅ Enjoy working independently and solving a wide range of tech issues
✅ Are looking to supplement their income with on-demand tech work
$35 hourly Auto-Apply 60d+ ago
Electronic Classroom Technician Support Specialist (Specialist IV)
G2It
Information systems technician job in Hawaii
Electronic Classroom Technician Support Specialist (Specialist IV)
We are seeking an Electronic Classroom Technician Support Specialist (Specialist IV) to provide immediate support for training operations in Pearl Harbor, HI. The selected candidate will ensure classroom systems and networks remain fully operational to support mission-critical training environments.
Responsibilities (may include but are not limited to):
Ensure student training infrastructure is functional and available.
Configure and manage Active Directory (AD) accounts.
Provide customer support by resolving issues through system monitoring and performance management.
Identify problem areas and propose opportunities for improvement within mission-critical networks.
Analyze system metrics, interpret data, and communicate findings effectively.
Manage users, systems, and computers in an enterprise network environment.
Minimum Education
High School Diploma or equivalent.
Years of Experience
Minimum of 3 years of relevant experience.
Minimum Qualifications
Experience in Electronic Documentation, System Administration, Network Administration, and Database Administration.
Ability to perform standard IT functions across assigned technology areas.
Familiarity with connectivity, interoperability, operational readiness, and system compliance maintenance.
Hands-on experience with system and hardware/software administration and integration.
Skilled in routine maintenance tasks, including break/fix support, backup/recovery operations, and inventory or asset management.
Minimum Certification
CompTIA Security+ or equivalent certification.
Security Clearance
Must possess an active or interim DoD Secret clearance.
Preferred Qualifications
Bachelor's degree in Information Technology, Computer Science, Physical Science, Mathematics, or Graphic Design.
Experience with multi-media systems support and COI (Community of Interest) network operations.
Familiarity with local group policy management, file share, system, and account administration.
Experience with configuration/change management and lifecycle support.
Proficiency in workstation/server hardware installation, maintenance, and troubleshooting.
Knowledge of system development, software maintenance, and cyber defense compliance.
Ability to provide on-site service center support in a fast-paced environment.
$32k-46k yearly est. Auto-Apply 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Information systems technician job in Urban Honolulu, HI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls are paid at a flat rate of $50 per call
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-39k yearly est. 1d ago
Information Technology Support Technician
Kfc Airport
Information systems technician job in Urban Honolulu, HI
Bowers + Kubota Consulting is a full-service architectural, landscape architecture, engineering, planning, construction management, and project/program management firm that has been servicing the islands for more than forty years. Recognized as one of the Best Places to Work both nationally and in Hawai'i, we are dedicated to delivering successful projects of superior quality to our clients through teamwork and integrity.
The Information Technology (IT) Support Technician will be responsible for providing services to manage the entire product lifecycle of the firm's technology assets.
JOB QUALIFICATIONS:
• Minimum Associate's degree in Information Technology or Information Security or an equivalent combination of education, training, and/or experience required.
• 1-3 years' experience with performing hardware and software troubleshooting/repair.
• Excellent customer service skills.
• Previous experience in conducting training or presentations preferred.
• Knowledge and experience with MS/Office 365 programs and services.
• Ability to communicate effectively and with diplomacy both verbally and in writing.
• Ability to prioritize and plan work activities efficiently.
• Ability to manage information from multiple sources concurrently.
• Ability to sit for long periods of time while working on the computer.
• Ability to understand end users' problems and convey technical information in a nontechnical manner format.
• Ability to work independently and in small teams.
• Excellent hand-eye coordination is required.
• Ability to occasionally lift and/or move up to 20 pounds required.
• Must be able to work on-site in Honolulu office.
ESSENTIAL JOB FUNCTIONS:
•Provides services to manage the entire product lifecycle of the firm's technology assets.
•Provides day-to-day telephone, in-person, and online support to end-users.
•Ensure proper function and execution of the IT department's disaster recovery procedures and systems.
•Identifies opportunities for improvement and advancement of the firm's technology assets and policies.
•Assists the IT Support Lead in the daily operations of the IT department while also supporting the projects and initiatives of the Director of IT & Security.
•Assists in the customization and adaption of existing programs to meet users' requirements.
•Develops and presents B+K IT training (lunch & learns/webinars, etc) on various systems for employees.
•Prepares various audio/visual systems for professional presentations.
•Research, plan, and implement future IT projects.
•Must be available to work after hours and nights as required.
•Perform other duties as assigned.
LOCATION: Kalihi/Honolulu, HI
SALARY RANGE: $54,000 - $78,000 per year depending on experience
Please apply directly online at: ***********************
Equal Opportunity Employer/Vets/Disabled
100% Employee Owned
$54k-78k yearly Auto-Apply 60d+ ago
Information Technology Support Technician III (DL) - Kapolei, Oahu
Hawaii State Judiciary
Information systems technician job in Urban Honolulu, HI
Recruitment Number 25-298TO, Information Technology Support Technician III (DL), SR-17, Kapolei, Oahu. Note: This position requires a current and valid driver's license to operate a motor vehicle.Serves as an independent worker responsible for assisting an IT Specialist in conducting studies of work processes, procedures and operations of simple complexity to determine user's needs; developing applications for micro computer users utilizing various micro computer software in a localized environment; managing, operating, maintaining and monitoring of information technology resources which includes mini/micro, mainframe, network, and other computer systems, application software, peripheral devices; providing training and assistance to users on basic system procedures and a variety of mini/micro, mainframe, network and other computer software application programs; writing and editing procedure language; and performs other duties as required.Education Requirement: Graduation from high school or GED.
Specialized Experience: Three (3) years of experience in an IT operational entity which demonstrated knowledge of mini/micro, mainframe, and/or network computer components and involved the use of:
* networking equipment (e.g. modems, line drivers)
* various mini and micro computer application programs (e.g., word processing, database, spreadsheets, electronic mail)
* peripheral equipment (e.g., laser printers, disk drives, UPS - uninterruptible power supply)
Substitution of Education for Experience:
1. Successful completion of a two-year degree (e.g., Associate's Degree) from an accredited technical school, college or university in a Computer Science or Information Technology/Electronics/ Networking Technology related field may be substituted for one (1) year of Specialized Experience.
2. Successful completion of a certified program (e.g., Microsoft Windows NT; Novell Netware, etc.) and passing a series of proficiency tests administered at an official testing center which resulted in becoming a certified engineer (e.g., Microsoft Certified Systems Engineer, Certified Novell Engineer) may be substituted for two (2) years of Specialized Experience.
3. A Bachelor's degree in Computer Science, Information Technology/Electronics/ Networking Technology related field or comparable major from an accredited college or university may be substituted for two (2) years of Specialized Experience.
Selective Certification Requirement - Driver's License: For this position, applicants must possess a current and valid driver's license to operate a motor vehicle.Any additional information may be attached to your online application, submitted by email to *****************************, or mailed to the following address: Hawai`i State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawai`i 96813.
Education: If you are using education as a substitution for experience, you must submit a copy of your transcript(s) or diploma(s) at the time of application. If you are selected for a position, we will request an official transcript (not a copy) at a later date. The official transcript must indicate completion of the training and/or the awarding of the appropriate degree.
$47k-69k yearly est. 19d ago
Help Desk Technician - Maui, HI
Evocative
Information systems technician job in Maili, HI
VPLS seeks an individual to provide Help Desk support services for an enterprise client in Maui, Hawaii. This Help Desk Technician position will be stationed five days a week at the main office in Maui, with occasional travel to other offices located on the island. This full-time, long-term position is also eligible for occasional overtime.
The Help Desk Technician has a responsibility to provide “outstanding customer service, respond promptly to clients, identify issues, analyze them, and apply the appropriate fixes & solutions. The Help Desk Technician will also document the results appropriately in the ticketing system and provide proper notification of service ticket statuses to both the internal team and external customers as appropriate.
RESPONSIBILITIES:
· Will be responsible for acquiring PCs and conference room equipment from the Company's warehouses, securely staging and building them (with standard image), maintaining the inventory, and then distributing the PCs and conference room equipment to designated distribution/storage locations in quantities needed for deployment and repairs.
· Handle complex and/or demanding tasks as well as they can, knowing proper escalation procedures
· Communicates with customers on ticket status and appropriate maintenance. Proactively follows up on customer service issues or requests as needed to ensure that service level expectations are met
· Installs, repairs, and provides assistance with computer systems by replacing network devices and computer components, diagnosing hardware and software problems, installing and upgrading hardware and software, and providing support and training to end users
· Provide remote technical support via phone/ remote app/ email, and other means of communication
· Work in collaboration with the project and engineering teams on the deployment and upgrade of systems at customer sites and locations
· Possible on-call duties to support 24-hour operations, which happen on extremely rare occasions.
REQUIREMENTS:
Knowledge & Skills
· Technicians should have a thorough knowledge of operating systems (up to Windows 10/11 and iOS), hardware, printers, common software packages (Microsoft Suite, Adobe, etc.), and familiarity with Audio Video electronics -widescreen TVs, projectors, video conferencing devices, etc. Working knowledge of A+ or equivalent is strongly desired.
· Technicians must be able to effectively communicate with all levels of the organization, both verbally and in writing.
· Basic knowledge of safety issues associated with electrical equipment is required.
· Technicians must also be able to work under tables, on ladders, move up and down stairs, and lift up to 60 pounds.
Please note: Candidates must be able to commute to the Maui office daily. This onsite requirement is non-negotiable and essential to the core functions of this position.
Evocative/VPLS is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$32k-46k yearly est. Auto-Apply 16d ago
deskside
Artech Information System 4.8
Information systems technician job in Urban Honolulu, HI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title:
DESKSIDE
Support Representative Distributed Client Services
Location
:
ORANGE ,CA
Duration:5year
Job Description:
·
Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
·
provide remote O365 on workstations and mobile devices which would include in Tune MDM application
Remote take-over skills a plus.
·
Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.
·
Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1. Familiarity with Microsoft Office Suite and other common software applications.
Additional Information
For more information, Please contact
Shubham
************
$49k-60k yearly est. 1d ago
IT Specialist MID
Avening Management and Technical Services
Information systems technician job in Hawaii
Under general direction, applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution. Applies specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction. Defines scope, plans and deliverables for assigned projects. Collects, identifies, defines and organizes detailed user and information technology requirements. Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirms and prioritizes project plans and deliverables with the customer, participates in business and technical information technology solution implementations, upgrades, enhancement and conversions. Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems. Applies metrics to monitor performance and measure key project criteria. Prepares system documentation, establishes and maintains security, integrity and business continuity controls and documents. Participates in special studies. Stays current on emerging tools, techniques and technologies. Assists information engineers on application of specialized knowledge to coding, testing, implementation and documentation projects.
$47k-59k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Urban Honolulu, HI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-39k yearly est. 9d ago
Energy Technician Level I
Lindahl Reed
Information systems technician job in Hawaii
Energy Technician Level I Location: Marine Corps Base Hawaii (MCBH) Kaneohe Bay, Hawaii Job Type: Part-Time On-Site (18 to 20 hours/week) Salary: $20-$22/ hour Experience: Entry Level Education: High School Diploma or an energy technical certification Date Updated: November 13, 2025 Company Description Now is the time to join Lindahl Reed, Inc. Lindahl Reed is a professional services company that provides program management, engineering and technical, and management advisory services to federal, state, institutional, and commercial customers nationwide. We offer expertise in health, energy, and environmental markets. Lindahl Reed was founded on the belief that we can advance to a safer, healthier, and more resilient and sustainable world. Our solutions allow clients to work smarter and gain unique insights and understanding into their organization as well as improve decision-making to help meet their mission, business, compliance, and operational challenges - now and into the future. We are hiring creative, motivated, and talented people with a passion for doing what's right, what's smart, and what works. Description/Job Summary Lindahl Reed is hiring an Energy Technician to assist the MCBH Energy Manager (EM) and Public Works Office to achieve a robust energy management program through accomplishing actions/projects by adhering to energy laws, regulations, policies, directives, and goals. The Energy Technician will support the Advanced Metering Infrastructure (AMI) Program, including utility meter reading, data collection, and utility data analysis. The Energy Technician will also assist with the implementation of actions/projects in support of utility accounting, energy projects, and facility maintenance, repair, and construction activities, as well as other activities to ensure that energy efficiency measures and water conservation measures are incorporated into all actions, as directed. Position Responsibilities
Conduct field trips to collect water and electrical meter readings.
Collect meter readings: Meter readings are normally required/collected during the last week of each month.
Take photographs of the meters and provide them to the government.
Report any non-working meters that are identified during the collection of meter readings.
Prepare and input water and electrical meter readings into Microsoft Excel Spreadsheets.
Retrieve electrical meter readings from AMI server, convert readings and import into a Microsoft Excel spreadsheet.
Prepare and submit other documents as requested to answer meter data inquiries.
Assist with reviewing spreadsheets, advanced meter data, utility billing databases, and provide expertise to identify and help correct anomalies in facility energy use.
Provide assistance with tenant utility reimbursement.
Provide assistance with energy reporting.
Assist with other installation-specific requirements, as requested.
Qualifications, Skills, and Experience:
Level 1 Energy Technician- High school diploma or an energy technical certification and 0 years of experience.
Benefits: Part time roles working less than 20 hours per week are not eligible for company provided benefits. All positions require a background check after acceptance of our offer. The selected candidate may be eligible to begin employment before the background check has been finalized. However, continued employment with Lindahl Reed will be contingent upon the timely results of candidate's reference/background check. This position may require special credentialing, clearance, and access as a condition of employment. In the event the government or client does not sponsor or approve your clearance, it may result in termination of your employment. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
For more information, view the EEO is the Law Poster and Pay Transparency Statement Applicants have rights under Federal Employment Laws view the following posters to see more information: Family & Medical Leave
Employee Rights This job description is not a contract and may be adjusted as deemed appropriate in Lindahl Reed's sole discretion.
$20-22 hourly 60d+ ago
IT Helpdesk II
Lucayan Technology Solutions LLC
Information systems technician job in Urban Honolulu, HI
Job Description
Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance
About Us
Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations.
Job Summary
The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards.
Key Responsibilities
Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person.
Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues.
Coordinate with third-party vendors and service providers for specialized support and warranty services.
Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns.
Assist with configuration and management of network devices such as routers, switches, and firewalls.
Monitor network performance and security, addressing issues proactively.
Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation.
Resolve complex login and access control issues, including advanced password resets and multi-factor authentication.
Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization.
Assist with software updates, patches, and upgrades to ensure security and compatibility.
Provide technical support during organizational events, ensuring stable IT operations and connectivity.
Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment.
Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations.
Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users.
Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance.
Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems.
Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction.
Generate detailed reports and recommend process improvements and technology enhancements based on performance data.
Collaborate with other IT teams to address cross-functional issues and improve service delivery.
Qualifications
Required:
Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience.
Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment.
Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance.
Active Security Clearance or higher
Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire:
CompTIA Security+ CE
CompTIA CySA+
Cisco CCNA Security
Equivalent IAT Level II certification
Training Requirements (must be completed within 30 days of hire, then annually):
DoD Cyber Awareness / IA Training
DoD AT Level I (Anti-Terrorism Awareness)
OPSEC Awareness Training (Level I)
iWATCH Training
Preferred:
Active DoD security clearance (Secret or higher).
Experience with NIST SP 800-171, DFARS, or CMMC frameworks.
Familiarity with enterprise-level software applications and IT ticketing systems.
Prior experience supporting government or defense contracting environments.
Work Conditions
Onsite work required at our Honolulu, Hawaii location.
Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays.
Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents.
Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement.
Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions!
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$32k-46k yearly est. 17d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Information systems technician job in Urban Honolulu, HI
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$32k-46k yearly est. 42d ago
Target Digital Network Analyst (TDNA)
Amentum
Information systems technician job in Hawaii
Amentum is seeking a dynamic and agile Signal Intelligence (SIGINT) Target Digital Network Analyst (TDNA) to contribute specialized technical, regional, and functional expertise to the analysis and interpretation of critical data. The successful candidate will develop intelligence products and analytic assessments in support of U.S. Army-Pacific's (USARPAC) Intelligence Directorate at Fort Shafter, Hawaii, directly impacting Theater Army intelligence collection efforts.
*This posting is part of our ongoing talent pipeline. While this position may not be immediately open, we are actively gathering interest for upcoming roles and future growth*
You would be an excellent candidate for this position if you:
Enjoy working in a fast-paced, high impact, dynamic environment.
Are a detail-oriented individual with a technical background in SIGINT and subcategories and a commitment to maintaining the highest standards of intelligence analysis in support of national security and operational readiness.
Thrive in a collaborative team environment and demonstrate exceptional communication skills.
As a SIGINT TDNA specialist, you will be a key member of an intelligence team, responsible for providing in-depth analysis of digital network communications within the SIGINT domain, with a focus on their structure, protocols, and associated metadata within the Pacific AOR. You will perform signals identification and exploitation of digital network data using advanced SIGINT systems, databases, and analytical techniques, and you will analyze the resulting intelligence within a network-centric framework. This includes correlating signals intelligence with network topologies, communication patterns, and cyber activities to understand the operational environment and identify potential vulnerabilities. You will also be generating time-sensitive intelligence reports, alerts, and briefings that provide both signals intelligence analysis and digital network context to support tactical and strategic decision-making by Combatant Command and Army leadership as well as operational units.
Your responsibilities will include close collaboration with intelligence personnel across disciplines, including SIGINT, HUMINT, GEOINT, Cyber, and All-Source analysts, to produce integrated intelligence assessments that combine signals intelligence with digital network intelligence, cyber threat information, and other relevant information. You will be actively monitoring digital network activity and the electromagnetic environment in the Pacific theater, identifying emerging trends, potential vulnerabilities, and significant network communication patterns. You will be adhering to strict security protocols and procedures to safeguard classified information and maintain operational security. Contributing to the refinement of analysis methodologies, digital network analysis techniques, and associated tools to improve team performance, and providing direct intelligence support to real-world military operations, training exercises, and crisis response efforts in the Pacific.
Primary Roles and Responsibilities:
Conduct in-depth analysis of digital network communications within the SIGINT domain, focusing on protocols, traffic patterns, and network behavior to support intelligence objectives.
Identify and analyze the technical characteristics of digital network signals, including their structure, protocols, addressing schemes, and data content, to determine network functions and vulnerabilities.
Evaluate, analyze, and document the network environment of assigned accesses, emphasizing network topologies, communication pathways, and data flow patterns.
Produce detailed reports and briefings that accurately convey the findings of digital network analyses, including network activity summaries, potential exploitation vectors, and indications and warnings.
Develop intelligence products and analytical assessments that provide actionable intelligence and network context, supporting targeting, mission planning, and cyber operations.
Use a comprehensive understanding of SIGINT collection platforms and network analysis tools to combine information from various sources, including Signals Intelligence (SIGINT), Cyber Intelligence, and Open-Source Intelligence (OSINT).
Provide shift work support as required to ensure continuous intelligence coverage and real-time network analysis of digital communications.
Maintain a high level of proficiency in COMINT/PROFORMA/FISINT analysis and digital network exploitation techniques through the application of best practices.
Performs other duties as assigned.
Approximately 20% travel possible, both to Mainland U.S. and Allied and Partner nations, in support of conferences, planning sessions, and exercises.
Minimum Requirements:
Proven experience using Digital Network Intelligence (DNI) and Dialed Number Recognition (DNR) analytic techniques.
Experience using Analysis and Production tools such as Haven, DX TP, IDS, GV.
Experience researching, developing, and analyzing target networks.
Ability to work flexible hours to meet mission requirements.
An active Top Secret/SCI with CI poly is required. Note: US Citizenship is required to obtain a Top-Secret Clearance
Bachelor's degree and 3+ years of focused SIGINT experience or HS diploma/GED and 6+ years of focused SIGINT experience.
Preferred Qualifications:
Experience with the INDOPACOM Area of Responsibility (AOR).
Experience working in an NSA facility or COCOM (CENTCOM, EUCOM, INDOPACOM, AFRICOM).
Experience authoring and editing product reports.
Completion of a military service MOS 35N/AFSC/NOS or IC tradecraft-recognized SIGINT analyst certification course.
Military Cryptologic Continuing Education Program phase II-IV.
The salary range for this position is $110K to $130K. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant internal equity, and alignment with market data.) This position includes a competitive benefits package. For more detailed information on our Benefits and what it is like to work for Amentum: please visit our careers site: ***********************
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
$110k-130k yearly Auto-Apply 60d+ ago
Target Digital Network Analyst (TDNA)
Input Technology Solutions
Information systems technician job in Hawaii
Seeking a specialized Target Digital Network Analyst (TDNA) to join our team in Fort Shafter, Hawaii. The TDNA performs the full spectrum of SIGINT analysis from various sources to answer senior decision maker and war fighter Priority Intelligence Requirements (PIRs). Applies technical, regional, and consulting skills and SIGINT expertise as part of a team that provides SIGINT reporting to our client's Requests for Information (RFIs). This position requires a minimum of 3+ years of applied SIGINT experience with a bachelor's degree or 6+ years of applied SIGINT experience with HS equivalency. Total years of relevant experience in the Intelligence Profession will be considered. NCS Courses and MCCEP phase completions can be used to supplement degrees/experience.
* Travel may be required inside of the U.S. (CONUS) as well as internationally (OCONUS).
Required Qualifications:
Proven experience using Digital Network Intelligence (DNI) and Dialed Number Recognition (DNR) analytic techniques.
Experience using Analysis and Production tools such as Haven, DX TP, IDS, GV.
Experience researching, developing, and analyzing target networks.
Ability to work flexible hours to meet mission requirements.
TS/SCI clearance with CI Polygraph.
Bachelor's degree and 3+ years of focused SIGINT experience or HS diploma/GED and 6+ years of focused SIGINT experience.
Applicants must be able to obtain pertinent security clearance. Position requires Top Secret/SCI clearance.
Desired Qualifications:
Experience with the INDOPACOM Area of Responsibility (AOR).
Experience working in an NSA facility or COCOM (CENTCOM, EUCOM, INDOPACOM, AFRICOM).
Experience authoring and editing product reports.
Completion of a military service MOS 35N/AFSC/NOS or IC trade-craft-recognized SIGINT analyst certification course
Military Cryptologic Continuing Education Program phase II-IV
Physical Requirements:
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Requires the ability to walk short distances.
Exerting up to 15 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
$90k-114k yearly est. 60d+ ago
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