Information Technology Field Technician
Information systems technician job in Miami, FL
Our client, a respected Managed Services Provider, is looking for a Field Service Engineer to join their team in a hybrid role. This position is perfect for a technical professional who enjoys working directly with clients, solving IT and networking challenges, and balancing onsite support with remote service desk responsibilities.
You'll be a key part of their team, supporting multiple client sites in Florida and providing 1st class technical support that keeps businesses running smoothly.
What You'll Do
Onsite & Field Support: Travel to client locations (primarily Pompano Beach and Miami) to deliver hands-on technical support, install devices, run network cables, set up access points, and troubleshoot hardware and networking issues.
Remote Service Desk: Handle ticket management, provide Level 1-2 support for Microsoft 365, Windows, printers, network connectivity, and other IT issues.
Knowledgebase & Documentation: Maintain accurate client records and contribute to the company knowledge base.
Hardware & Software Provisioning: Install and configure computer hardware, software, and peripherals, and maintain inventory records.
Professional Growth: Collaborate with engineering and service desk teams to expand your skills and complete certifications as needed.
What We're Looking For
Associate or Bachelor's degree in progress
Minimum 3 years IT service desk experience
Minimum 3 years customer service experience (phone/email)
Minimum 1 year Managed Service Provider experience
Experience with ticketing systems (e.g., Autotask)
Proficiency with Microsoft 365 Admin, Windows 10/11, Microsoft Office Suite, and Microsoft Teams
General knowledge of network devices (switches, firewalls, etc.)
Strong communication skills and a customer-first approach
Valid U.S. driver's license with clean record; ability to travel within Florida, including overnight trips
Why Apply?
Work in a hybrid role balancing onsite client interaction and remote support
Gain experience across multiple technologies and IT environments
Join a company that values professional growth, certifications, and technical skill development
Technical Support Specialist
Information systems technician job in Miami Beach, FL
Title: Technical Support Specialist
Onsite 5 days per week - they will pay for parking in their garage
9am-6pm
Duration: 3 month contract to hire - possible conversions earlier (performance based)
HOURS - 9am to 6pm EST
PR: $24-$30/hr
Perm Salary: $60-80K
Desired Skills and Experience:
3 years of experience in IT support or a related technical role.
Strong experience with ITSM and ITIL
Experience supporting Network Infrastructure
Experience with Device/Inventory Management
Experience with Active Directory and local server management
Excellent communication and problem-solving skills.
Ability to thrive in a startup culture-flexible, proactive, and resourceful.
Pluses:
Technical Certifications
Experience in creative industries (film, animation, gaming).
Experience setting up servers
Familiarity with remote support tools and ticketing systems.
Day-to-day:
Insight Global is seeking a Technical Support Specialist for a start-up, digital content studio client of ours. They intersect storytelling and technology, creating cutting-edge films, animations, and video games. They are passionate, creative, and driven by innovation. As they scale, they are looking for a Technical Support Specialist who thrives in dynamic environments and is excited to support their creative operations. This position will be on site five days a week in Miami Beach, FL.
You will be the go-to expert for IT support across our team. You'll ensure our systems run smoothly, troubleshoot issues, and empower our creatives to focus on what they do best. This role is ideal for someone who enjoys autonomy, problem-solving, and working in a fast-paced, creative environment.
Key Responsibilities
Provide hands-on technical support for Mac desktops and laptops.
Troubleshoot and resolve issues related to Google Workspace (Drive, Gmail, Docs, Sheets, etc.).
Manage user accounts, permissions, and system configurations.
Maintain and support hardware, software, and network systems.
Document technical processes and create user-friendly guides.
Collaborate with cross-functional teams to identify and resolve IT challenges.
Proactively monitor systems and suggest improvements.
Help Desk Technician
Information systems technician job in Miami, FL
We're looking for a bilingual (English/Spanish) L1 Help Desk Technician to join a growing IT services team in Miami. This role is perfect for someone who enjoys solving technical problems, providing excellent customer support, and working in a fast-paced managed services environment. You'll work primarily from the Miami office, with occasional visits to client sites.
Key Responsibilities
Customer Support
Provide phone, remote, and on-site technical support to end users
Listen actively to understand customer issues and respond with empathy and urgency
Deliver clear explanations of technical concepts to non-technical users
Document tickets thoroughly, including issues, resolutions, and follow-up notes
Resolve customer conflicts professionally and maintain a strong focus on satisfaction
Respond to inbound calls and service requests promptly
Technical Support Duties
Troubleshoot and support Windows 11 environments
Diagnose connectivity issues related to networks, shared folders, and internet access
Support and manage Active Directory, NTFS/share permissions, and Microsoft Office applications
Understand basic networking concepts (DHCP, DNS) and firewall fundamentals
Maintain accurate troubleshooting steps and escalate when appropriate
Preferred skills: mac OS support experience, Intune experience, prior MSP/ticketing system experience
Other Requirements
Bilingual: English/Spanish (fluent) required
Reliable transportation for periodic travel to client sites
Ability to lift up to 50 pounds (hardware, equipment, etc.)
Strong initiative, independent work style, and excellent communication skills
Qualifications
2+ years of experience in Windows desktop support required
Experience working in an MSP environment preferred
Solid analytical and troubleshooting abilities
Strong customer service mindset and ability to remain composed under pressure
IT Support Specialist III (On-Site)
Information systems technician job in Miami, FL
Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision.
We encourage you to view and apply directly at edfed.org/careers
Duties & Responsibilities:
Perform the duties and responsibilities of the IT Support Specialist II.
Deploy computer images, applications, and updates to all workstations.
Assist in the administration of network devices, VLANS, and configurations.
Troubleshoot advanced issues with Windows PCs and internet connections.
Mentor lower-level Helpdesk/IT technicians.
Work on assigned projects.
Skills:
Creating and administering Group Policy Objects
Experience in the Microsoft 365 ecosystem
Experience in enterprise-level imaging processes (preparing computers for imaging and deployment)
Experience with hardware inventory management systems
Mobile Device Management
Requirements:
Associate's degree or equivalent combination
5 years of related work experience
Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned.
The following are some benefits offered to employees:
Paid Holiday
Paid Birthday
Paid Sick and Personal Days
Paid Vacation
Retirement/401K with matching contributions
Medical, Dental and Vision Insurance
Life Insurance and Long Term Disability
Tuition reimbursement for Undergraduate and Graduate courses
Various Incentive Programs
Career opportunities
About Us:
As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.
Information Technology Infrastructure Specialist
Information systems technician job in Coral Gables, FL
Contract Role: IT Infrastructure Specialist
Duration: 3-6 months
Work Arrangement: 3 days onsite (Coral Gables, FL), 2 days remote (flexible as needed)
We are seeking an experienced IT Infrastructure Specialist to support and optimize our enterprise systems during a short-term engagement. This role requires hands-on expertise in managing and maintaining critical infrastructure components across on-premises and cloud environments.
Key Responsibilities
Administer and maintain Windows Server, Active Directory, and related services.
Manage and optimize Azure cloud resources and integrations.
Configure, monitor, and troubleshoot VMware and Nutanix virtualization platforms.
Ensure system security, performance, and reliability across all environments.
Collaborate with internal teams to deliver infrastructure improvements and resolve technical issues promptly.
Required Skills
Strong proficiency in Windows Server and Active Directory administration.
Hands-on experience with Microsoft Azure services.
Expertise in VMware virtualization and Nutanix hyperconverged infrastructure.
Solid understanding of networking, storage, and system security best practices.
Ability to work independently and communicate effectively with technical and non-technical stakeholders.
Technology Support Analyst
Information systems technician job in Miami, FL
JOB SUMMARY: Provide technical and administrative support for the deployment team. Test and specifications of new technology, installation of new software, monitoring deployment methodologies and administering and monitoring the deployment queue for shoreside support.
DUTIES & RESPONSIBILITIES:
Monitor deployment queue and update priorities as needed.
Develop and maintain processes that can help streamline the department and improve efficiency.
Review, analyze and streamline both administrative and technical processes.
Assist with analyzing and resolving any issues of computers not receiving the monthly critical patches in order to make sure all computers are within compliance meeting SOX standards and procedures as well as IT Security boundaries.
Create and use Service Now reports to help monitor the department queues.
Work with vendor support contacts to resolve technical problems with desktop computing equipment and software and develop mitigation techniques to apply resolutions when found.
Provide 24/7 support to team members from various time zones and work sites, as necessary.
Continuously evaluate technology to recommend and implement technology upgrades inclusive of hardware (CPU, memory, hard drive, network card, etc) and operating system to adjust to the changing needs of the user community. Develop testing schema to validate new technology choices and deployment scenarios.
Work with numerous computer platforms in a multi-layered client server environment. Support Apple (MAC) and MS Windows OS, hardware and software applications specific to enterprise applications.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Associate's Degree
FIELD(S) OF STUDY: Computer Science or Management Information Systems
EXPERIENCE:
Minimum 2 years of experience troubleshooting hardware or providing desktop support.
Experience using Service Now preferred.
COMPETENCIES/SKILLS:
Knowledge of mobile, desktop and laptop hardware and software including Windows (all versions), Linux, MAC OS X, Android, IOS, and common enterprise applications including Microsoft Office, diverse browsers, hardware drivers, and connectivity.
Extensive knowledge in troubleshooting and able to identify options for potential solutions.
Ability to conduct research into issues and products independently as required without pervasive supervision.
Excellent written and oral communication skills to work with users at all levels in the organization. Strong customer-service orientation.
Basic Windows scripting skills and advanced Microsoft Office Suite set-up and troubleshooting skills recommended.
Ability to work well in a team-based environment as well as working independently.
Good organizational skills to prioritize multiple tasks and demonstrated problem-solving skills. Ability to provide support after hours for emergency situations when necessary.
IT Analyst - Artificial Intelligence
Information systems technician job in Miami, FL
We're looking for a proactive and innovative Senior Business Analyst to help advance the firm's expanding artificial intelligence strategy. This position partners directly with the Director of BPM and AI to understand business needs, evaluate and recommend AI-driven solutions, deliver training programs, and champion adoption efforts across the company. The ideal candidate will act as the key connector between business units and technical teams, ensuring AI initiatives are effective, scalable, and aligned with organizational objectives.
Primary Responsibilities
Collaborate with leadership to identify and prioritize opportunities to apply AI across systems and business processes.
Coordinate with internal teams to embed AI solutions into day-to-day workflows and assess third-party offerings for potential integration.
Create and facilitate AI and Generative AI learning sessions to help employees effectively use emerging tools.
Lead hands-on workshops and Q&A sessions to encourage company-wide adoption and confidence in AI capabilities.
Build and present demonstrations, mock datasets, and sample scenarios to showcase AI use cases for senior executives and clients.
Measure performance and business impact of AI initiatives through reporting and analytics, emphasizing value and return on investment.
Produce clear documentation, user guides, and reference materials to promote consistent AI practices across departments.
Manage and maintain an organized archive of AI-related resources, including project documentation, vendor reviews, and success stories.
Qualifications
Bachelor's degree in Business, Computer Science, Information Systems, or a related discipline.
2-4 years of experience in business analysis, data analytics, or technology implementation.
Direct experience working with Generative AI tools and prompt development to address practical business challenges.
Strong communication and presentation skills with the ability to simplify technical AI concepts for non-technical audiences.
Proven ability to gather requirements and partner with developers or vendors to deliver impactful technology solutions.
Information Technology Operations Analyst
Information systems technician job in Hollywood, FL
Based in Hollywood, FL, Sintavia, LLC designs and additively manufactures critical components for the Aerospace, Defense, & Space industry.
We are seeking a career-minded individual for the position of IT Operations Analyst, preferably someone who is looking for long-term growth and potential. In addition to the below, candidates must possess strong customer service skills, an eye for detail, and the ability to multi-task at a quick pace. Being a team player is a must!
SUMMARY: Specializes by platform or application and is responsible for performing all operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals.
DUTIES AND RESPONSIBILITIES:
Analyze and provide solution to low complexity and routine computer issues
Work together with vendors to aid repairs of hardware, i.e., printers, laptops, and desktops
Responsible for the definition, design, implementation, and maintenance of support infrastructure for application solutions
Oversee the Incident, Problem, and Change management processes
Identify incident trends; recommend and implement improvements to reduce volume
Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying systems
Keep Operations team up to date with new implementations and technologies
Establish clear communication channels for feedback from customers, peers, and cross functional teams
Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions
Make certain that technology solutions adhere to quality standards
Collaborate with the project teams to review or inspect work to guarantee their quality
Assist in other tasks as required
QUALIFICATIONS:
Bachelor's degree (B.A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience.
Demonstrated ability to balance department efficiency and service excellence.
Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively.
Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers.
Demonstrated ability to work well with cross-functional groups.
Self-motivated, able to multi-task, and detail oriented.
Strong organizational, analytical, problem-solving and decision-making skills.
Able to maintain a professional demeanor and a polished professional appearance.
Background checks will be completed on all candidates considered for hire.
REQUIREMENTS:
Working knowledge of systems architectural concepts and methodologies; infrastructure platforms and their application; business processes, process analysis/management, and IT requirements and IT managed services
It is also important that they can manage Critical Incident and Change Management SLA's with Service Provider, and can also manage and implement process improvements in NOC/SOC (network/security operation center)
Working knowledge of networking; can write Technical Specs and provide Level1 application Support (Client/Server)
Must have the required technical skills to identify system problems, as well as seek out ways to improve processes
Must be able to learn procedures quickly and be a team player
Easily adapt to new organizations / technical environments
Ability to handle and prioritize multiple tasks
Project management on small to medium projects
Must be able to perform a variety of routine tasks and demonstrate a good working knowledge of equipment, procedures and working with common hand tools
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Frequently required to sit, walk, stand, bend, stoop, kneel or crawl
Continually utilize visual acuity to operate equipment, read
technical information, and/or use a keyboard
Frequently required to lift/push/carry items up to 50 pounds
Work on Specialized equipment
WHY SINTAVIA:
We offer a comprehensive compensation and benefits package and the tools you will need to be successful, including:
Medical, dental, and vision plans after 30 days
Paid PTO and holiday
Paid life and long-term disability insurance
401(K) retirement plan and matching program
We provide a safe, fun, exciting and collaborative workplace, where growth and advancement opportunities abound.
Sintavia is an equal opportunity employer and a drug free workplace.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
IT Systems & DevOps Engineer
Information systems technician job in Doral, FL
| On-Site - Miami (Doral), FL | $130K-$145K
Cotton Images (35+ years in business) is hiring an IT Systems & DevOps Engineer to be our primary on-site IT owner and help modernize our custom .NET / Angular / SQL platforms.
You will:
• Own internal IT: network, Windows servers, user accounts, and hands-on support for ~130 employees.
• Work with our dev team on deployments, CI/CD, monitoring, and automation.
• Use scripting (PowerShell / Python) and modern tools (including AI assistants) to automate repetitive work and improve reliability.
We're a stable, profitable company with our own ERP / CRM built on .NET 8, Angular, SQL Server, and AWS. You'll work with highly experienced developers and technical leaders (including a PhD-level technical lead) in an environment where IT and engineering are truly valued.
What we're looking for:
• ~4+ years in IT systems / network support (Windows, AD, networking).
• Experience deploying or supporting applications (.NET or similar).
• Strong troubleshooting and scripting skills (PowerShell or Python).
• Comfortable working on-site and collaborating with both users and developers.
Nice to have: AWS, CI/CD, Docker, infrastructure-as-code, or experience using AI tools / APIs to speed up your work.
Compensation & Benefits:
• Base salary: $130,000-$145,000 depending on experience.
• Benefits: Comprehensive package including medical, dental, and vision coverage, an employer-paid life insurance policy, and additional ancillary benefits.
• PTO plus paid holidays, and budget for training / certifications.
How to apply:
Send your resume (and optional GitHub / project links). If you'd like, include a short note about:
• A script or automation you built that made your job easier, and/or
• A tough IT or deployment problem you solved and how you approached it.
Technical Support Specialist
Information systems technician job in Miami, FL
The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team.
Duties and Responsibilities
* Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence.
* Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs.
* Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors.
* Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges.
* Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units.
* Assist with projects such hardware or software upgrades, office moves and special events.
* Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors.
* Document and maintain user request and incident records in IT Service Management System.
* Perform other duties as required.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range
$75,000 - $85,000 if reporting to a supervisor in New York
Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
* BA/BS degree or equivalent work experience
* A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including:
* Experience supporting Windows-based computers, including Microsoft Windows 10
* Experience supporting VoIP Telephony solutions
* Experience with enterprise imaging solutions for Windows-based computers
* Experience supporting Smartphones, e.g., iPhone, Android
* Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix
Preferred:
* Law Firm or Professional Services experience
* A+, ITIL and Microsoft Office Application certifications
* Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM
Other Skills and Abilities:
* The following will also be required of the successful candidate:
* Strong organizational skills
* Strong attention to detail
* Good judgment
* Strong interpersonal communication skills
* Strong analytical and problem-solving skills
* Able to work harmoniously and effectively with others
* Able to preserve confidentiality and exercise discretion
* Able to work under pressure
* Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-EC1
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information systems technician job in Miami, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Technician
Information systems technician job in Miami Beach, FL
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
This position is responsible for the operation and maintenance of both POS systems. This position will also provide a wider coverage area. This position will report directly to the I.T. Director.
Essential Functions and Responsibilities
Maintain the Micros system both hardware and software
Correct database issue through out the Micros system
Process all Micros changes and menu configurations requests
Organize proper retention of historical data either to disk or tape
Fix or replace non-operational equipment
Maintain the retail systems both hardware and software
Fix or replace defective hardware
Work with the retail manager to ensure proper configuration
Cover weekend hours for a seven day I.T. coverage plan
Establish and conduct a Preventive Maintenance schedule for all printer and PCs
Collect a hardware inventory for comparison to our automated list
Manage and administer all Loews Hotel policies as they relate to the I.T. department
Supportive Functions and Responsibilities
Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance
Attends all appropriate hotel meetings and training sessions
Promotes and applies teamwork skill at all times
Is polite, friendly, and helpful to all guests, management and fellow employees
Maintains cleanliness and excellent condition of equipment and work area
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Complies with hotel standard, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Ability to make decisions on imperfect information
Agility in multi-tasking
Bias toward action
Decisiveness
Other duties as assigned
Qualifications
Detailed knowledge of software and hardware operating systems to include: Windows OS, MAC OS
Management and operation of: Retail POS and F&B POS (Micros)
Knowledge of network architecture and system design
Effective organization and communication skills
Auto-ApplyIT TECH
Information systems technician job in Miami, FL
ESSENTIAL DUTIES AND RESPONSIBILITIES
The key job duties of IT professionals typically include creating new computer systems, networks, and applications or finding software errors through troubleshooting. Many of them can be involved in various tasks depending on their roles and the company's needs.
As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing, developing, and managing them. Everyday responsibilities can include:
Identifying technical problems
Deploying the appropriate IT solutions to solve problems.
Designing computer-based systems or programs
Identifying user needs with technology
QUALIFICATIONS:
An IT job can range from an IT support specialist, project manager, or software designer. Positions in this field cover a broad variety of roles that can vary depending on the company. An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyze systems, and provide technical support.
EDUCATION / EXPERIENCE :
Bachelor's degree in information technology, information systems, computer science or related field (graduate degree a plus).
Minimum three years' experience overseeing IT teams and projects.
Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems.
Ability to manage and prioritize tasks and projects.
Solid working knowledge of all relevant coding languages and security protocols.
Excellent analytical and problem-solving skills.
Experience implementing and managing Artificial Intelligence (AI).
Team oriented.
Bilingual in English and Spanish.
Auto-ApplyIT Technician
Information systems technician job in Miami, FL
Job DescriptionBenefits/Perks
Competitive Compensation
Flexible Scheduling
Career Growth Opportunities
We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.
Responsibilities
Maintain computer hardware in working order
Set up employee workstations (computers, printers, routers, etc)
Install and configure software
Train colleagues in best practices in technology and how to use software and equipment
Assess security risks and ensure the security of networks and computer systems
Maintain optimized local network
Qualifications
A bachelors degree in Computer Science or a related field is preferred
Previous experience as an IT Technician or an IT Certification is preferred
Strong troubleshooting and analytical skills
Ability to work well as part of a team
Strong written and verbal communication skills
Understanding of data privacy and security
AV/IT Technician
Information systems technician job in Miami, FL
The role…
At Soho House, the Audio Visual (AV) Technician plays an integral part of ensure member, guest and staff have technically sound and functioning property. As the AV Technician, you will mix soundboards, play video recordings, enhance lighting, and coordinate graphics.
A successful AV Technician is cool-headed, self-motivated, can think quickly on their feet and thrive in a fast-paced environment. This role embodies an unconventional workday and may require, nights, and weekends to support screenings and large-scale events. We hope you're a critical thinker with great people skills and a knack for making things work!
Main Duties.
Daily support for audio, visual, IT related troubleshooting and partnering with the events team to ensure lighting, sound, music and all other variables are set-up, secured and prepared prior to guests' arrival
Respond to guest's needs in a timely matter and quickly provide solution or alternative option that can enhance one's experience
Properly communicate, document, and advise on all project that are in process, complete or require outside support
Maintain safe standards, in addition to a clean, organized, and stocked work area and consistent high-quality service throughout the property
Monitor in house equipment and usage as well the presentation, preparation, repair and dispatch of films is effective, cleaning and maintenance of projection equipment, diagnose and solve problems, liaising with Service Engineers and Contractors as appropriate
Operate Cinema in all film and digital video formats and liaise with clients regarding technical needs and assist in presentation set ups within the Cinema and areas of the property
Liaising with in-house couriers, print managers and keep up with technical developments in relation to cinema and multi-media equipment, systems, etc. and technical training opportunities.
Required Skills/Qualifications
1+ years related experience, Computer Science or related Degree preferred.
Detail oriented and ability to multitask, under pressure and trouble shoot quickly in a fast-paced environment
Must be familiar with Digital Projection Equipment. Christie 35MM Projector, HD & Betacam. Dolby Audio Processors.
Technically competent and confident to support computer, Internet, software and network security needs
Experienced with AV lighting, sound, electronic, repair, installation of AV equipment and adhere to local process
Flexible schedule to work night and weekends as needed
Strong verbal and written communication skills.
Knowledge of all aspects of all building Multi-media (including sound systems, DJ decks, mixing board & consoles, phone systems and IPTV infrastructures) equipment and technical specifications.
Computer Science or related Degree preferred
Physical Requirements
Must be able to seize, grasp, turn and hold objects with hands.
Must be able to work on your feet for at least 8 hours.
Fast paced movements are required to go from one part of the club to others.
Must be able to move, pull, carry, or lift at least 40 pounds.
Occasionally kneel, bend, crouch and climb as required.
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Paid Time Off: Full- Time Employees have sick day's + vacation days
Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
Auto-ApplyIT Technician
Information systems technician job in Miami, FL
Instasks App is a Professional Concierge Service. The app provides top-tiered professionals and clients with an online platform. Our unique approach to building an App is to give the client and the provider instant bookings and an easy process of all services: For example, client requests for quick tasks and large projects. Providers receive custom requests for their specialized skills. The app takes care of all invoicing between client and provider with a detailed invoice. And book all the confirmed jobs. We track providers' locations for the client's en route to any job.
We created a portal platform to guide you in listing your professions. The platform provides you with schedules, invoicing and credit card processing are all part of the enhanced technology. Clients will have a choice to give the providers reviews and star ratings to ensure our elite services when booking on our app. Our mission is to help all providers strive to achieve their financial and independent goals. To have more time with their families and create a brighter future for all.
The App offers opportunities to providers over the age of 18 and, by law, over the age of 21 for any tasks serving liquor. Build your future with a secure & safe platform. Be your own boss by choosing the TASKS that best suit your schedules and be available to work when you want to work. Build your income to help increase your revenue. Book tasks that are within a 15-mile radius. Our language preferred gives you better communication skills during your tasks. Our client's and providers' health & well-being are our highest priorities.
BACKGROUND CHECK POLICY: All providers accountants go through an extensive (background check) through a third party company. The certificates they receive are in place to ensure the provider and client feel safe. The document you receive from the third-party background company can be given to any job you are applying for. Our policy states all providers must go through a third party background check only after you are confirmed for a job. We request you do not go through the background check link until you are confirmed for any jobs.
ETIQUETTE TRAINING POLICY: Each provider will go through etiquette training to ensure that every provider is a friendly and well-mannered individual. We are poised to give our clients the very best in professional service. Our platform should leave no room for laxity as we work hard to bring the very best to our customers.
SKILLS AND ABILITIES: Requires working from detailed instructions and occasional independent decision-making. Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, or procedural manuals.
We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.
A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.
The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology in business sustainability.
Responsibilities
Set up workstations with computers and necessary peripheral devices (routers, printers etc.).
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.
Install and configure appropriate software and functions according to specifications.
Develop and maintain local networks in ways that optimize performance.
Ensure security and privacy of networks and computer systems.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Organize and schedule upgrades and maintenance without deterring others from completing their work.
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).
Maintain records/logs of repairs and fixes and maintenance schedule.
Identify computer or network equipment shortages and place orders.
Requirements
Proven experience as an IT Technician or a relevant position.
Excellent diagnostic and problem-solving skills.
Excellent communication ability.
Outstanding organizational and time-management skills.
In-depth understanding of diverse computer systems and networks.
Good knowledge of internet security and data privacy principles.
Degree in Computer Science, engineering or a relevant field.
Certification as an IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional).
Network Support and Security Technician
Information systems technician job in Miami, FL
Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university's Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking.
Key Responsibilities:
* Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
* Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities.
* University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.
* Special Projects: Execute special projects assigned by the President or supervisor.
* Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.
* Assigned Duties: Undertake other assigned duties as required.
Position Responsibilities:
* Assist staff with basic training in computer software or network use, as directed.
* Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed.
* Support the IT department operations and routine maintenance.
* Document and report security incidents; assist in assessing their impact under supervision.
* Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators.
* Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools.
* Conduct periodic vulnerability scans and patches.
* Follow instructions from IT system administrators regarding access privileges and security controls.
* Stay informed about basic security trends and participate in required training.
* Conduct periodic audits of managed systems and help review network security settings.
* Help secure Azure resources (VMs, databases, storage) by following established procedures.
* Support the use and monitoring of Azure Sentinel and other security tools as directed.
* Work with the IT team on security projects and daily operations.
* Apply operating system and software updates to staff workstations.
* Monitor and investigate system backups failures.
* Coordinate with vendors for equipment replacement or support.
* Support workstation setup, software testing, and remote assistance.
* Monitor and investigate network security systems and resolve issues.
* Document incidents and resolutions for routine technical issues.
* Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats.
* Manage Azure Sentinel, our cloud-native SIEM solution.
* Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts.
* Provide user assistance with the proper and efficient use of their systems
* Keep staff workstations up to date with OS patches, drivers, and software updates
* Work with vendors on behalf of users and for replacement equipment
* Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments.
* Provide technical support and training to staff on cybersecurity best practices.
Requirements:
* Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role
* Familiarity with Azure services (such as Azure AD, Azure Firewall)
* Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems.
* Understanding of VPNs, LAN/WAN networking, and basic patch management.
* Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery).
* Familiarity with Windows and Mac operating systems; ability to provide desktop support.
* Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments).
* Experience with setup and maintenance of network devices (switches, routers, firewalls).
* Ability to follow established procedures for asset management and patch management.
* Understanding of Active Directory and security best practices.
* Strong communication and teamwork skills; able to follow instructions and escalate issues as needed.
* Commitment to maintaining confidentiality and privacy of information and records.
* Willingness to work flexible hours, including occasional weekends or after-hours support.
* Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required.
* Experience working with Windows / Mac OSX desktop.
* Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable
* Experience working with Asset/Image Management and patch management solution
* Microsoft Active Directory and Security best practices.
* Must be a flexible and reliable team player
* Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records.
* Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management
* Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made.
* Must be able to work weekends and after hours whenever needed
License/Certification:
* Azure: Azure Security Engineer Associate, Azure Administrator (Preferred)
* CompTIA Security+,
* LAN/Networking: 2 years (Required)
* Active Directory: 2 years (Required)
* CompTIA Network+ 3 years (Required)
Job Type
Full-time
IT Technician
Information systems technician job in Dania Beach, FL
Why you should join our winning Team!
FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! Join our Housekeeping Team to provide a clean and safe entertainment facility for our external and internal customers.
What you will be doing
Maintains, and monitors the operation of the local area network.
Handles all help desk requests.
Maintains inventory database of all electronic equipment, parts and supplies.
Assists with IT orientation for new and existing employees.
Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems.
Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation.
Provides network support to end-users when necessary.
Other duties as assigned.
The ideal candidate for this position
High school diploma preferred.
2-3 years of computer operation experience in a large end-user environment preferred.
Strong technical knowledge of audio-visual equipment, network and PC operating systems.
Strong technical knowledge of current hardware, protocols and standards.
In-depth knowledge of applicable data privacy practices and laws.
Excellent written, oral and interpersonal communication skills.
Proven analytical, evaluative and problem-solving abilities.
Must be flexible and able to work well independently and in a team environment.
Must be able to work a flexible schedule to include nights, weekends and holidays.
May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted.
Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.
Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.
Benefits You Will Enjoy
Part Time
401(k) - Traditional and Roth Retirement Plan
401(k) - Up to 4% Employer Match
Onsite Employee Meal Discounts @ The Grill and Pizzelato
Onsite Entertainment Discounts @ Stage 954
Free Access to Learning Management Platform for continuous Learning and Development
Free Access to Financial Planning Resources through Amerant Bank
Free Access to Exclusive Discounts & Perks
Free Parking
Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE
Auto-ApplyJunior Systems Administrator
Information systems technician job in Hialeah, FL
One of our clients located in Hialeah, FL is searching for a Junior Systems Administrator. The Junior Systems Administrator will be responsible for providing technical assistance and support related to computer systems, provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
PRIMARY RESPONSIBILITIES
Provide technical assistance and support for incoming phone calls and help desk e-mails, assuring appropriate and timely response to these requests.
Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues
Configure and install infrastructure devices to include routers, switches and WiFi devices.
Follow up with customers to ensure issue has been resolved.
Monitor existing systems to ensure structural integrity
Oversee the development and installation of new hardware and software
Provide technical direction to User Base
Implement security systems and redundant backups to maintain data safety
Maintain Access Control Lists
Install hardware and software tools and applying security measures to infrastructure devices.
Make changes, upgrades and patches to infrastructure devices
Develop and complete actions in system specifications, technical and logistical requirements and other disciplines
Create and maintain technical documentation to insure efficient planning and execution
Manage and document system configuration
Qualifications
Minimum Associate degree or related field
Must have these certifications: A+, N+, CCNA
Experience working with the Microsoft Windows PC platform and network experience
Written/Verbal communication proficiency in the English language
Some experience in the following is preferred: Active Directory, Exchange 2010 or Exchange 2013, Microsoft
Office Suite, Terminal Servers
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT - AV TECH I (NON PRODUCTION) - FT
Information systems technician job in Hollywood, FL
Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits!
Responsibilities
Under the direction of the Manager of IT, the incumbent is responsible for installing, maintaining and operating all IP and analog audio/visual equipment.
Essential Job Functions:
* The exhibit is conducted in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida for departmental policies and procedures.
* Install, troubleshoot and optimize IP AV devices including Hardware and Software issues.
* Troubleshoot network connectivity issues and install/re-install cable as necessary.
* Provide basic network administration support including VLAN creation.
* Provide assistance with the rollout of AV system hardware and software upgrades and patches as those requirements arise.
* Liaise with, and provide training and support to, end users and staff on AV system operation and other technical AV issues.
* Collaborate with the Business Analyst, System, and Network administrators to ensure efficient operation of the company's AV environment.
* Assist in ensuring that customer requests via the ticketing system are managed to closure.
* Troubleshoots malfunctions and/or audio & video shorts, when necessary, perform other duties as assigned.
* Maintains all LCD, LED monitors and displays on the property.
* Controls all volume levels and video content for the property, assists local entertainers with sound before and after their scheduled performance time when needed
* Maintain a clean and organized work area as directed.
* Perform administrative tasks as may be required by local and corporate policy.
* Manage replacement spares through RMA programs to ensure maximum hardware availability and minimum down time related to maintenance issues.
* Perform a variety of tasks as required by sister properties.
* Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
* Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
* Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
* Perform other duties as assigned.
Qualifications
Qualifications:
* High School Diploma or equivalent required. An associate's degree in a computer-related discipline is preferred.
* Minimum of two (2) years' experience in computer hardware support and maintenance or AV systems support and maintenance required. Equivalent technical training and certification may be considered.
* Must possess or acquire A+, QYSY 0 and QSYS1 certification in the first 12 months of employment.
* Experience with digital encoders, Direct TV, and digital audio equipment is a plus.
* Technical knowledge of Windows OS is required. Knowledge of current protocols TCP/IP, WINS, DHCP and DNS required.
* Preferred minimum of two (2) years' experience working with and troubleshooting AV related equipment (projectors, sound, TV's, lighting controls, exc.).
* Experience installing, configuring and troubleshooting network AV devices.
* Experience installing wall mounted TV's in a production environment.
* Experience working with the basics of Cisco switches; the ability to configure a VLAN.
* Well-developed written and verbal communication skills along with strong time management and interpersonal skills required.
* Must possess a positive demeanor and work well in a team environment.
* Must be proactive and have a desire to grow professionally, as well as have the ability to take a task from start to finish with planning, research, documentation, and follow-up.
* Must have strong analytical and problem-solving abilities.
* Willingness to work in stressful situations in front of multiple demanding customers.
* A neat appearance and professional conduct are required.
Auto-Apply