Information Systems Technician Jobs in Huntington, WV

Full Time Peer Support Specialist - Ironton, OH ** Sign on bonus offered for eligible applicants and offered for a limited time.** **Details to be discussed during the interview process.**In accordance with Rule 5122-29-15 of ODMH Administrative Code, all peer recovery services shall be conducted by staff, who are properly credentialed per current ODMH standards to carry out this function. All staff shall be properly supervised according to ODMH certification standards.Peer Recovery Program:Qualified, trained staff will conduct PR on an individual basis. Services shall address the individualized SUD needs of the client. Services are directed with activities the promote recovery, self-determination, self-advocacy, wellbeing, and independence. The services are individualized, recovery focused and based on relationship that supports a person to promote their own recovery.The purpose or intent of services is to provide self directed recovery by assisting clients. Staff will provide clients with promoting trauma informed care, diversity competence, encourage self direction, and advocate for informed care.Essential Duties & Responsibilities: Ongoing exploration of recovery needs Supporting individuals in achieving personal independence as identified by the individual Encouraging hope Supporting the development of life skills such as budgeting, and connecting to community resources. Developing and working toward achievement of personal recovery goals Modeling personal responsibility for recovery Teaching skills to effectively navigate to the health care delivery system to effectively and efficiently utilize services. Providing group facilitation that addresses symptoms or behaviors, though processes that assist an individual in eliminating barriers to seeking or maintaining recovery, employment, education, or housing Assisting with accessing and developing natural support systems in the community Promote coordination and linkage among similar providers Coordinating or assistance in crisis interventions and stabilization Conducting outreach Attending and participating in treatment team Assisting individuals in the development of empowerment skills through self advocacy and activities that mitigate discrimination and hope. Services shall be face to face, by telephone, and/or video conferencing Service delivery may be individual or group Peer Support is not site specific, however, they must be provided in locations that meet the needs of the persons served Peer Support shall be only provided by a certified peer recovery supporters as defined in 5122-29-15 of the ORC. Qualifications: Must have Peer Recovery Supporter (PRS) certification. Satisfactory drug screen and criminal background check. Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off accrual Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic COVID-19 considerations:Everyone will be asked to be in compliance with the most recent COVID guidelines from CDC, State, County and City.Here is what you can expect from us:Mahajan Therapeutics, a progressive mental health and substance abuse treatment organization that is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of each of our patients so they can achieve long-term mental health and recovery goals and an improved quality of life.Mahajan Therapeutics is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veterans status or any other classification protected by State/Federal laws. PI**********e8-26***********3

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Requirements AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education 6+ years of professional, applicable experience Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) Secret Clearance required to start Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours support may be required on an infrequent basis Experience supporting Windows 10, and MS Office 2013 Experience using Remedy or a similar ticketing system Strong analytical and follow through skills Strong verbal and written communications skills Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments Ability to work well independently on defined tasks Ability to work well as part of a team Preferred qualifications Experience maintaining Xerox, Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits) Prior USACE/ACE-IT experience Experience working in a DoD environment Experience supporting Office 365 Why IronArch Technology? Awarded Best Place to Work 8 times! Competitive compensation and market-leading bonus opportunities Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses. Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting 20 days of PTO accumulated per calendar year 11 paid holidays Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves Sabbatical programs Company-paid short- and long-term disability Company-paid life insurance Voluntary life, accidental and indemnity income replacement benefits Professional development reimbursement Health club reimbursement Pet insurance And more! Apply today to learn why IronArch Technology has been awarded “Best Place to Work” for the last 8 years! IronArch Technology is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Since opening in 1952, STATE ELECTRIC SUPPLY CO. has grown into one of the nation's largest and best-known electrical distributors; with hundreds of employees and 40 locations in 7 states. Our customers are serviced by a local team of experienced and knowledgeable employees in each of our branches, with additional support from company-wide resources and specialists. We are looking for a technically skilled candidate with excellent interpersonal skills to join our team as IT Support Technician at our Huntington, WV location. Technicians will troubleshoot both hardware and software issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. IT Support Technician will need to discuss and resolve issues with our users directly, as well as documentation the resolution, requiring written and verbal communication. The IT Support Technician will be responsible for: Identifying hardware and software solutions Troubleshooting technical issues Diagnosing and repairing issues Resolving network issues Installing and configuring hardware and software Providing timely and accurate customer feedback Talking users through a series of actions to resolve a problem Following up with clients to ensure the problem is resolved Replacing or repairing necessary parts Supporting the roll-out of new applications Managing multiple cases at one time Testing and evaluating new technologies Conducting electrical safety checks on equipment Job Requirements: Degree in computer science preferred 1-2 years IT Support Certification in Microsoft, Linux, or Cisco is preferred Prior experience in tech support, desktop support, or a similar role Proficiency in Windows/Linux/Mac OS Experience with remote desktop applications and help desk software Attention to detail and good problem-solving skills Excellent interpersonal skills Good written and verbal communication Benefits Our benefits are some of the best in the industry, with comprehensive healthcare, training and career advancement opportunities, education assistance, flexible time off and many other great perks. Comprehensive Training & Career Development 401K and Roth IRA Retirement Plans Profit Sharing Flexible Paid Time Off Comprehensive Healthcare Plans Flexible Spending Accounts and Health Savings Accounts Disability and Life Insurance Education Assistance & Tuition Reimbursement Weekly Pay & Direct Deposit Employee Service & Recognition Awards Employee Purchase Benefits Build Your Career With Us Electrical distribution is a cutting-edge industry that buys, sells, and delivers thousands of products from the companies that make them (manufacturers) to the people who use them (contractors, factory maintenance, do-it-yourself, and service professionals). Although the industry deals with products, the focus is on building strong bonds with our customers and fellow employees. Beyond offering a competitive salary and benefits package, electrical distribution provides you with the opportunity to put your creativity to use by utilizing problem-solving techniques and sharpening your teamwork skills. We're solution providers - salespeople, product exerts, skilled & technical professionals, warehouse associates and drivers that bring the latest technology to communities across the country. What do our current employees value at State Electric Supply Co.? State Electric Supply Co. provides a challenging and rewarding work environment. An environment that puts customer service first. One of the most rewarding aspects of working as an IT Support Technician is providing excellent customer service to our customers, family, and friends in our communities. Supportive and responsive leadership. You are never alone, as you are part of an organization that routinely exchanges ideas and reviews current topics within the industry. Having the opportunity to grow, learn, and advance in your career. There are opportunities for skills diversification and career advancement as an IT Support Technician with State Electric Supply Co. One of the nation's best and most respected electrical distributors, State Electric Supply Co. has built an impressive record of achievement and performance. Since opening our doors in 1952, State Electric Supply Co. has been committed to aligning ourselves with the highest quality, best performing manufacturers and employees in the industry in order to deliver a full range of quality products and services to our customers throughout the nation. EEO Statement State Electric Supply Co. is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. State Electric Supply Co. is an equal opportunity employer and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice State Electric Supply Co. is here to help prospective candidates by matching skillset and experience with the best possible career path in our organization. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

**Job ID Number** R4303 **Employment Type** Full time **Worksite Flexibility** Remote As a Technical Support Analyst (2nd Shift) you will be responsible for resolving application and software issues within Linux servers. **Job Description** We are in need of a **Technical Support Analyst (2nd Shift)** . This is a **full-time opportunity** and is **remote.** **The Application Support Analyst must be able to work east coast times. This position is Wednesday - Sunday, 4pm-12:30 AM EST** **What You'll Do** + Resolve process, application and software issues within Linuxservers, databases and other mission-critical systems + Communicate/escalate application related problems and issues to key stakeholders, including management, development teams, end users and unit leaders + Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved + Write technical procedures and documentation for the applications including operations, user guide, etc. + Perform routine maintenance and updates on applications and servers + Use knowledge and judgment to diagnose issues and problems as they are reported into L3 and resolve these issues as quickly and efficiently as possible + Ensure that the L3 mailbox is routinely monitored and that all inquiries and requests are resolved + Isolates problem trends and ensures thattroubleshootingefforts are completed for recurring problems **What You'll Need** Required: + Bachelor's or Associate's Degree in Information Technology or equivalent combination of education and experience. + UnixandLinuxCommand Line experience/knowledge. (MUST HAVE) + Knowledge of databases (SQL Server) strong preferred + Ability to prioritize work + Excellent analytical and problem-solving skills + Exhibit punctuality and communicate effectively Preferred: + Exposure to C/C++ is a plus + Scripting andautomationis a plus **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor **Reasonable Accommodation Statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. **Equal Employment Opportunity Policy Statement** It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Nature of Work Position performs advanced level work, serving as the liaison between the user community and the technical staff by providing telephone support in resolving complex micro, mini, and mainframe computer hardware and software operations problems and malfunctions. Resolves most of the problems received without referring to additional technical staff. Provides direct assistance to end users by talking through problems by telephone or by recreating problems and helping. Provides support to both the end-users and the technical staff. Must be familiar and comfortable with the hardware and systems supported and must be able to communicate effectively with both a novice computer user and an experienced data processing professional. Performs related work as required. Pay Grade 14 Typical Duties and Responsibilities • Provides a single point of contact between the technical computer support staff and end users • Performs problem determination with the objective of resolving as many problems as soon as possible, analyzes operating problems, escalates problem resolution when first level determination fails • Utilizes developed procedures to document problems, recommends modifications to procedures, and updates procedures as required • Provides management with historical analysis of data in order to measure effectiveness of the system • Administers the technical support and application support library • Directs telephone calls from users to appropriate technical staff • Relays requests for assistance that are outside the scope of the help desk to the appropriate group • Answer questions regarding installations, setups, error messages and status, system procedures, online transactions, system status, and downtime • Relay messages sent to or received from customers in a timely manner • Follows up with users to ensure problems have been resolved • Performs a periodic customer satisfaction survey of end users • Stay informed of all changes to the operating system that affect users • Provides status and feedback, to end-users and members of the technical stuff • Attends user group meetings • Maintains agency database on automation procurement inventory • Maintains user profile database to query by name and noting type of software residing on user's system, workstation type, and training for user • Maintains a problem log for tracking of problems reported, who reported them, and the resolution to the problem, so that recurring problems can be identified and resolved expeditiously • Assists in training of end users • Works with technical staff in problem resolution • Travel may be required; therefore a valid driver's license is required. Required Skills and Knowledge • Knowledge of data processing/word processing concepts • Knowledge of computer hardware/software and its terminology • Knowledge of computer usage • Skill in using a computer keyboard • Ability to think logically and analyze problems • Ability to assign, direct, and review the work of others • Ability to communicate effectively with others, both verbally and in writing • Ability to maintain records and prepare reports Required Education and Experience REQUIRED TRAINING/EDUCATION High school diploma or the equivalent. REQUIRED EXPERIENCE Four (4) years of full-time or equivalent part-time paid experience working with personal computers. Substitution: Twelve (12) semester hours in computer science and two (2) years of full-time or equivalent part-time paid experience working with personal computers may be substituted for the required experience.

GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS **Responsibilities** + Responsible for investigating and identifying computer hardware and software related problems. + Effectively communicates step-by-step solutions to end-users + May need to communicate with software and hardware specialists for solutions + Records solutions into database for other Help Desk professionals. + Redirects issues to appropriate resource if necessary + Must be knowledgeable of current technological issues and advancements. **Qualifications** + Associate's with 2+years of experience in the field (or commensurate experience). + Clearance Required: Ability to maintain a public trust clearance **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $37,150.00 - USD $59,450.00 /Yr. Submit a referral to this job (********************************************************************************************************************************** **Location** _US-Remote_ **ID** _2024-4786_ **Category** _Information Technology_ **Position Type** _Full-Time_

We are seeking a highly skilled and reliable IT Support Staff member in the local area of Charleston, WV to provide technical support and troubleshooting services to the facility. The ideal candidate will be responsible for responding to IT issues as they arise, ensuring minimal downtime and maintaining the efficiency of our IT infrastructure. The employee will be expected to work on site as the duties require but will be allowed the potential of partial remote work. Key Responsibilities Provide Technical Support Respond promptly to IT support requests from employees. Diagnose and resolve hardware, software, and network issues. Assist users with software installations, configurations, and updates. Assist users with Microsoft 365 account support. System Monitoring and Maintenance Monitor system performance and uptime. Perform routine maintenance tasks to ensure system reliability. Apply software updates and patches, as necessary. Incident Management Log and document all support requests and incidents. Escalate complex issues to higher-level support or specialized teams as needed. Communicate effectively with stakeholders regarding the status of incidents and resolutions. Remote Assistance Utilize remote desktop tools to provide support to remote users. Guide users through troubleshooting steps over the phone or through chat. User Training and Documentation Provide basic training to users on software applications and IT policies. Create and maintain documentation for common issues and solutions. Required Qualifications Education Bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. Experience Proven experience in a technical support role, preferably in a remote or on-call capacity. Experience with remote support tools and techniques. Familiarity with a variety of operating systems (Windows, mac OS, Linux). Technical Skills Basic knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN). Proficiency in troubleshooting hardware and software issues. Experience with enterprise software applications and tools (e.g., Microsoft Office 365, remote desktop software, ticketing systems). Basic understanding of cybersecurity principles and best practices. Soft Skill Excellent communication and interpersonal skills. Ability to work independently and manage multiple tasks efficiently. Strong problem-solving and analytical abilities. Customer-focused with a commitment to providing high-quality support. Preferred Qualifications: Certifications CompTIA A+, Network+, or other relevant IT certifications. Microsoft Certified: Modern Desktop Administrator Associate or similar. Additional Experience Experience with cloud services and platforms (e.g., AWS, Azure). Knowledge of ITIL framework and best practices. Work Conditions Availability Must be available for on-call support outside of regular business hours, including weekends and holidays. Flexibility to respond to urgent issues as they arise. Work Environment Remote position; must have a reliable internet connection and a dedicated workspace. Ability to work in a high-pressure environment and handle stress effectively. Ability to travel to and from the site with short notice.

IT Support Specialist page is loaded **IT Support Specialist** **IT Support Specialist** locations Charleston, WV, USA time type Full time posted on Posted 30+ Days Ago job requisition id JR-73481 Job Summary: JOB DESCRIPTION - Field IT Support Specialist Location: Charleston WV Division: Ticketmaster NA Fan Support Line Manager: Manager, IT Support Contract Terms: Permanent, 40 hours per week THE TEAM The Technology Support team, which is part of the Global Support & Operations organization, is a customer focused service delivery team providing technical support and installation services across North America Contact Centers. We are a key department responsible for the successful delivery of major events and festivals as well as ensuring the ongoing support and maintenance of our internal customers. Focused on providing high levels of support and satisfaction, we are driven to provide technical solutions, reliability and services that enable fans to enjoy the experience of live events. THE JOB We're looking for a Field IT Support Specialist to join Ticketmaster's IT Support team which will focus their day to day by providing support on-premise in a dynamic environment while also remotely managing support requests for remote work-from-home personnel. Supporting a wide range of products, devices and Ticketmaster proprietary software, you will need to be technically focused and customer centric. WHAT YOU WILL BE DOING * Software installations, remote deployments, configurations and support of Ticketmaster proprietary software. * Perform Microsoft Update patching, OS upgrades and firmware to ensure devices are up to date. * Workstation configuration setup and diagnose laptop hardware issues, monitors, docking stations, peripherals, printers, scanners and repair when required. * Performs cable management, install and support network devices including Wireless Access Points and Switches. * Acts as a technical resource in assisting users with problem resolution related to IT equipment such as laptops, software and other IT related products. * Assists users with third party and business software such as Microsoft Office and others. * Updating and maintaining technical and operational documentation. * Communicating and collaborating with multiple teams or departments. * Following best practices and procedures ensuring standards are maintained. * Raising incidents and updating incident management software. * Tracking Assets and updating asset management software. * Maintain and understanding of TM and LN products usage and functionality. * Provide remote user support for various requests while also traveling to the office to perform hardware and software installations and troubleshooting (up to 50% travel) WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) * 2+ years' experience in an IT support, system administrator, or similar technical role. * Experience in a customer service organization a plus. * A strong customer-focused attitude with strong verbal and written communication skills along with good documentation know how. * Strong knowledge of Laptop brands, hardware and components, printers and other related IT equipment. * Strong knowledge of common PC software such as Outlook, Excel, Remote Desktop and Zoom etc. * Basic knowledge of Active directory, PowerShell and batch scripting is a plus. * Experience with endpoint management tools. * Must have knowledge working in a help desk environment and understanding of an agile framework. * May require working some evening and Holidays. * Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry objects weighing up to 40 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. YOU (BEHAVIOURAL SKILLS) * **Team Player:** Must be relatable also possess the ability to work both independently and as a part of a team. * **Rock Solid Reliability -** Must be able to earn the trust of clients, co-workers and fans; by setting clear expectations; delivering high-quality work on time and on task. Must be willing to take the time to do things right. * **Act with Integrity -** As a leader: I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely. * **The successful applicant:** Must be detailed oriented and organized, have good written and verbal communication skills, be sensitive to customer frustrations with technology issues. * **Learning elevation:** Must be willing to learn new tools, software, trends and products. LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. **Our work is guided by our values:** **Reliability** - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. **Teamwork** - We believe individual achievement pales in comparison to the level of success that can be achieved by a team **Integrity** - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent **Belonging** - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance

**Department:** IT **Location:** Jackson, OH ****We are seeking an IT Help Desk Technician!**** **Franklin County, OH** Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual. This position will be responsible for providing a professional level of technical support to all employees, providers, interns, temporary staff and contractors at all of our locations across the State of Ohio. This support will consist of hardware, software, system, telecom, and technology troubleshooting, installation, configuration, maintenance and problem resolution. Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for technical support which may require the helpdesk technician to research and follow-up on problems that could require additional resources. ***The pay range for this position is $25.66 - $30.06 per hour based on experience, education, and/or licensure.*** **Essential Functions:** * Provide first-level technical troubleshooting support to resolve general internal ISBH IT and/or system support issues via telephone, chat, remote communication tools as well as in person. * Ensure all assigned tickets are resolved in an efficient, timely, complete, and customer-friendly manner. * Responsible for account management including resetting passwords, unlocking accounts, modifying user groups, creating accounts, disabling accounts, deleting accounts, and troubleshooting account problems/issues. * Research and resolve all assigned technical issues in a timely and efficient manner and/or escalate the issue to tier 2 support as appropriate. * Appropriately document all customer interactions within each assigned help desk ticket. * Installs, updates, tests, and configures software components for end users as necessary. * Apply diagnostic tools, skills and experience to aid in troubleshooting and resolving all assigned technical issues. * Test fixes to technical issues to ensure problem resolution and customer satisfaction. * Perform ongoing preventative maintenance on endpoint devices as required. * Build new endpoint devices as necessary, following published procedures, to support new hires and/or ongoing device refresh cycles. * Rebuild existing endpoint devices as necessary, following published procedures, to support device reuse and/or issue resolution. * Appropriately wipe endpoint devices, following published procedures, in support of device recycling and/or device refresh cycles. * Work on special IT or technology projects as assigned. * Log all support calls and interactions into the helpdesk ticketing system. * Provide technical training on ISBH systems for all staff including new hire orientation, new systems rollout and special projects or initiatives as necessary. * Follow-up with end users post ticket resolution to help ensure customer satisfaction. * Maintain appropriate IT inventory documentation and update the inventory system in a timely manner as changes occur. * Remove viruses and/or infected files as appropriate and communicate with staff regarding potential risks. * Adhere to the ISBH Confidentiality Policy. * Participate in New-Hire Orientation as needed. * Other technology projects and tasks as assigned by the supervisor. * Travel to offices throughout the service area is required. **Minimum Requirements:** * Associate's degree in an IT-related field or completion of vocational/technical/business school or equivalent IT certification required. A+ certification required. * At least 3 years of helpdesk or technology experience within a Microsoft Windows-based environment is required. One year of experience in a Healthcare IT setting is preferred. * Excellent customer service and communication skills. * In-depth knowledge of desktop support as well as basic computer hardware and software troubleshooting. * Basic knowledge of networking principles including configuration of network routing and firewall rules. * In-depth knowledge of Microsoft Windows and network security. * In-depth knowledge of Microsoft 365 and cloud computing environments. * Basic knowledge of installation and management of software (updates, tools, etc.). * In-depth experience providing customer service support via in-person, phone or remote means. * Experience with mobile device management. * In-depth ability to troubleshoot, repair, and configure PC's, switches, routers, etc. * Working knowledge of wireless networking is required. * Strong interpersonal and communication skills, with the ability to build rapport amongst multi-departmental teams. * Strong organizational skills and the ability to manage multiple tasks and priorities. * Ability to work collaboratively as part of a multidisciplinary team. *This position requires moderate physical effort on a regular basis, as in frequent traveling, standing, walking, bending, prolonged sitting, stooping, or reaching and/or occasional lifting.* Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package. **OUR VISION** Healthy people. Strong communities. **OUR MISSION** We improve the behavioral health and well-being of Ohioans and their communities. **OUR EXTENDED MISSION** We improve the behavioral health and well-being of Ohioans and their communities through entrepreneurial approaches to behavioral health services, safe housing, productive partnerships and other community development efforts. **We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.**

Job Description At Glockner’s we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT help desk technician to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Benefits Competitive pay/Weekly pay $17 to &20 an HR Health, dental, vision, and life insurance available, plus ancillaries Paid vacation and paid holidays Short-term disability 401K plus Match Our on-staff Nurse Practitioner is available 24/7 to answer your health questions and keep you in great health. Employee discounts on parts, services, and vehicle purchases Paid training and continuing education Objectives of this role Provide quick and effective assistance with information technology systems Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance Listen attentively to customers’ questions and concerns and offer optimal solutions Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with desktop support engineers to provide customers with superior service Represent Glockner’s with professionalism and integrity while helping to advance our company mission Responsibilities Respond to tech inquiries via email, through online chats, over the phone, or in person Inform customers about IT products and services Walk customers step-by-step through the problem-solving process Help with troubleshooting hardware and software Follow up with customers to ensure satisfactory service Communicate customer feedback to the appropriate internal team members Skills and qualifications Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems and experience troubleshooting hardware and software The ability to break down technological processes and deliver clear, step-by-step instructions Patient, friendly demeanor with a great aptitude for listening Strong verbal and written communication skills Commitment to providing exceptional customer service Preferred qualifications Passion for problem-solving and customer service Tech savvy, with experience working in a tech-related field Ability to diagnose and resolve a variety of technical issues Team-oriented mindset with an openness to constructive feedback Eagerness to learn new technologies and systems Experience working as an IT help desk technician or in a similar customer support role Equal Opportunity Employer Glockner's is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Laboratory Information Systems Clinical Analyst #8993 Huntington, West Virginia Job Description Responsible for supervising and leading efforts to support, maintain, and testing of the clinical laboratory information systems (LIS) Duties Including, but not limited to orders, results, rules, work queues and maintaining operational aspects of the laboratory information system for each modality. This work requires an expertise in laboratory science, communication, and leadership skills, plus a solid knowledge base in LIS. **System Specific Duties and Responsibilities:** * Establishes operational goals/objectives/support and assignments to team members and laboratory operations counterparts. * Provides deep clinical laboratory operations and LIS subject matter build expertise. * Provides t clinical system support and maintenance for the LIS as well as integration systems and middleware. * Ensures multi-functional integration of projects and assignments, implementation coordination with operations and other applicaitons, as well as transition to support functions. * Helps ensure continuous real-time operation of clinical LIS (24x7). * Projects include version upgrades of laboratory and pathology information systems, point-of-care systems, digital pathology systems, and workflow analysis and optimizations for the laboratory. * Functions as project manager and the primary team liaison between EIS and the laboratory end-users to ensure efficient workflow design, system build for customization, and optimization of LIS. Interacts with system and support vendors as needed. * Serves as the relevant clinical laboratory and LIS/application expert to team members, other applications personnel, and end-users/business owners on LIS integration and touch-point areas. Provides highest-level expertise in design integration and touch points with LIS and/or other applications. * Acts as system manager of the LIS and reviews/approves all change requests and testing documentation. * Assigns tasks and leads all aspects of the analysis, testing, and implementation of updates, changes, and maintenance to LIS and related applications. Ensures end-users/business owners are advised. * Mentors and motivates team members and coordinates team member work for quality and compliance. Assists management with hiring, on-boarding, training, and ongoing assessment of team performance. * Coordinates and facilitates the integration of end-user/business owner needs and translates clinical/operational needs and workflow into system specifications and configuration requirements. * Ensures adequate documentation is provided for support, end-user training, and compliance/accreditation. * Provides content and maintains application/system-associated knowledge management documents (KMs) for troubleshooting and Helpdesk Services. Requirements **Education:** * Bachelor's degree in relevant field or equivalent combination of relevant experience, education, and training is required. * Medical Technology or Clinical Laboratory Scientist (CLS) or relevant license (required ). **Experience** * Two years relevant laboratory information systems (LIS) experience * Technical specialist and functional knowledge of assigned LIS. * Experience in leading, supervising, and developing teams. * Excellent analytical, problem-solving, and critical thinking skills.

JOB PURPOSE STATEMENT The ITS Support Specialist position is committed to all components and support-specific tasks of computers (hardware/software), unified collaboration (voice, video, and data) technology, and instructional technologies (audio visual & sound systems). This includes set-up, installation, troubleshooting, service, upgrades, maintenance and user training. It also includes completing mobile device set-up, connection, and troubleshooting on personal-use technology for the purpose of connecting to the SSU wireless network. The Support Specialist must be certifiably skilled in all aspects of technology service and support, diligent and analytical; they must also possess outstanding communication skills as they interact with the campus directly or indirectly through the IT Service Desk, offering advice, training, solutions and guidance to campus users when needed. The start date for this position is 1/1/2025. Principal Duties and Responsibilities FUNCTIONS Provides face-to-face, onsite, and remote support for hardware, software, accessibility, and connectivity on university-owned technologies (computers, monitors, printers, scanners, instructional) and non-university-owned computers and mobile devices. Installs, upgrades, and maintains hardware and software systems across campus (including limited upgrades on personal hardware and software) Maintains schedules for installation/upgrades of technologies and delivery of equipment for instructional/lab, administrative, planned meetings, guests, events, and training purposes. DUTIES AND RESPONSIBILITIES Provides face-to-face, onsite, and remote support for hardware, software, accessibility, and connectivity on university-owned technologies (computers, monitors, printers, scanners, instructional) and non-university-owned computers and mobile devices. Provides technical support of a diagnostic nature, including debugging and repairing hardware/software problems for PC, Macs, printers, network devices, unified collaboration equipment, instructional, etc. for academic labs, classrooms, offices, and event locations. Performs support in the form of data, audio, and video transfer and recovery on various media formats (e.g., DVD, cloud storage, USB flash drives, external hard drives, and internal hard drives). Provides for connecting SSU personal-use (mobile support) IT to the SSU network. Provides support for instructional (Smartboard, WebEx) and Distance Learning connectivity for faculty. Installs, upgrades, and maintains hardware and software systems across campus (including limited upgrades on personal hardware and software). Create and deploy new system images to computers in academic computer labs faculty and administrative offices. Create and manage Group Policy Objects for software deployment and system configuration. Manage Active Directory environment for user accounts and computer accounts including resetting passwords and creating, moving, and resetting computer accounts. Maintains schedules for installation/upgrades of technologies and delivery of equipment for instructional/lab, administrative, planned meetings, guests, events, and training purposes Installation of hardware, software, instructional technologies and provide event support as scheduled Create and maintain configuration documents for standard operating procedures. Create and maintain training documents for new Support Specialists and Student Employees. Minimum Job Knowledge, Skills and Abilities MINIMUM JOB KNOWLEDGE, SKILLS, AND ABILITIES Proficiency in technologies used in a higher education environment and Technology Service Desk. Exceptionally high level of priority management balanced with a customer-oriented attitude. Ability to work accurately with a sense of urgency. Outstanding problem-solving skills. High level of multi-tasking is necessary due to the workload. Minimum Qualifications MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE) Associate degree or equivalent, or completion of a technical specialty program in MIS, computer engineering, or similar. CompTIA A+ Certification or ability to possess within first six months of employment. One (1) year related work experience. PREFERRED QUALIFICATIONS Proficiency in instructional technologies (audio visual & sound systems) Knowledge in Windows and Mac OS Server support and configuration. Experience with face-to-face customer hardware and software support as well as remote support. Ability to work independently.

Responsible for supervising and leading efforts to support, maintain, and testing of the clinical laboratory information systems (LIS) Duties Including, but not limited to orders, results, rules, work queues and maintaining operational aspects of the laboratory information system for each modality. This work requires an expertise in laboratory science, communication, and leadership skills, plus a solid knowledge base in LIS. System Specific Duties and Responsibilities: Establishes operational goals/objectives/support and assignments to team members and laboratory operations counterparts. Provides deep clinical laboratory operations and LIS subject matter build expertise. Provides t clinical system support and maintenance for the LIS as well as integration systems and middleware. Ensures multi-functional integration of projects and assignments, implementation coordination with operations and other applicaitons, as well as transition to support functions. Helps ensure continuous real-time operation of clinical LIS (24x7). Projects include version upgrades of laboratory and pathology information systems, point-of-care systems, digital pathology systems, and workflow analysis and optimizations for the laboratory. Functions as project manager and the primary team liaison between EIS and the laboratory end-users to ensure efficient workflow design, system build for customization, and optimization of LIS. Interacts with system and support vendors as needed. Serves as the relevant clinical laboratory and LIS/application expert to team members, other applications personnel, and end-users/business owners on LIS integration and touch-point areas. Provides highest-level expertise in design integration and touch points with LIS and/or other applications. Acts as system manager of the LIS and reviews/approves all change requests and testing documentation. Assigns tasks and leads all aspects of the analysis, testing, and implementation of updates, changes, and maintenance to LIS and related applications. Ensures end-users/business owners are advised. Mentors and motivates team members and coordinates team member work for quality and compliance. Assists management with hiring, on-boarding, training, and ongoing assessment of team performance. Coordinates and facilitates the integration of end-user/business owner needs and translates clinical/operational needs and workflow into system specifications and configuration requirements. Ensures adequate documentation is provided for support, end-user training, and compliance/accreditation. Provides content and maintains application/system-associated knowledge management documents (KMs) for troubleshooting and Helpdesk Services.

SECURING OUR TECHNOLOGY The Air Force relies heavily on advanced computer and software systems, so it is paramount to keep those systems safe. It's the job of Cyber Systems Operations specialists to design, install and support our systems to ensure they operate properly and remain secure from outside intrusion. These experts enhance our capabilities and provide us with the best and most secure systems so we can stay ahead of the curve in everything we do. REQUIREMENTS You must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum Education You must be 17-42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. High School Students may start their application as early as the end of their junior year. ASVAB SCORE REQUIREMENTS General Qualifications Knowledge of cyber system elements Completion of Cyber Systems Operations Initial Skills course Completion of a current Single Scope Background Investigation (SSBI) Completion of 7.5 weeks of Basic Military Training Must be at least 17, but has not reached age 42 on the date of enlistment

GovCIO is currently hiring for a Help Desk Shift Supervisor (Evening 11am-8pm) to support our newly awarded customer contract. . This position will be located in Charleston, WV and will be a fully remote position within the United States. **Responsibilities** Resolves technical problems and answers queries by telephone or e-mail in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing guidelines and prescribed solutions. May route calls to product line specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. + Responsible for investigating and identifying computer hardware and software related problems. + Effectively communicates step-by-step solutions to end-users + May need to communicate with software and hardware specialists for solutions + Records solutions into database for other Help Desk professionals. + Redirects issues to appropriate resource if necessary + Must be knowledgeable of current technological issues and advancements. **Qualifications** Bachelor's with 2-5 years (or commensurate experience) Required Skills and Experience + Clearance Required: Must have an active HUD Public Trust **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $55,000.00 - USD $55,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************************************* **Location** _US-Remote_ **ID** _2024-5173_ **Category** _Information Technology_ **Position Type** _Full-Time_

**Department:** IT **Location:** Middleport, OH ****We are seeking an IT Help Desk Technician!**** **Franklin County, OH** Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual. This position will be responsible for providing a professional level of technical support to all employees, providers, interns, temporary staff and contractors at all of our locations across the State of Ohio. This support will consist of hardware, software, system, telecom, and technology troubleshooting, installation, configuration, maintenance and problem resolution. Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for technical support which may require the helpdesk technician to research and follow-up on problems that could require additional resources. ***The pay range for this position is $25.66 - $30.06 per hour based on experience, education, and/or licensure.*** **Essential Functions:** * Provide first-level technical troubleshooting support to resolve general internal ISBH IT and/or system support issues via telephone, chat, remote communication tools as well as in person. * Ensure all assigned tickets are resolved in an efficient, timely, complete, and customer-friendly manner. * Responsible for account management including resetting passwords, unlocking accounts, modifying user groups, creating accounts, disabling accounts, deleting accounts, and troubleshooting account problems/issues. * Research and resolve all assigned technical issues in a timely and efficient manner and/or escalate the issue to tier 2 support as appropriate. * Appropriately document all customer interactions within each assigned help desk ticket. * Installs, updates, tests, and configures software components for end users as necessary. * Apply diagnostic tools, skills and experience to aid in troubleshooting and resolving all assigned technical issues. * Test fixes to technical issues to ensure problem resolution and customer satisfaction. * Perform ongoing preventative maintenance on endpoint devices as required. * Build new endpoint devices as necessary, following published procedures, to support new hires and/or ongoing device refresh cycles. * Rebuild existing endpoint devices as necessary, following published procedures, to support device reuse and/or issue resolution. * Appropriately wipe endpoint devices, following published procedures, in support of device recycling and/or device refresh cycles. * Work on special IT or technology projects as assigned. * Log all support calls and interactions into the helpdesk ticketing system. * Provide technical training on ISBH systems for all staff including new hire orientation, new systems rollout and special projects or initiatives as necessary. * Follow-up with end users post ticket resolution to help ensure customer satisfaction. * Maintain appropriate IT inventory documentation and update the inventory system in a timely manner as changes occur. * Remove viruses and/or infected files as appropriate and communicate with staff regarding potential risks. * Adhere to the ISBH Confidentiality Policy. * Participate in New-Hire Orientation as needed. * Other technology projects and tasks as assigned by the supervisor. * Travel to offices throughout the service area is required. **Minimum Requirements:** * Associate's degree in an IT-related field or completion of vocational/technical/business school or equivalent IT certification required. A+ certification required. * At least 3 years of helpdesk or technology experience within a Microsoft Windows-based environment is required. One year of experience in a Healthcare IT setting is preferred. * Excellent customer service and communication skills. * In-depth knowledge of desktop support as well as basic computer hardware and software troubleshooting. * Basic knowledge of networking principles including configuration of network routing and firewall rules. * In-depth knowledge of Microsoft Windows and network security. * In-depth knowledge of Microsoft 365 and cloud computing environments. * Basic knowledge of installation and management of software (updates, tools, etc.). * In-depth experience providing customer service support via in-person, phone or remote means. * Experience with mobile device management. * In-depth ability to troubleshoot, repair, and configure PC's, switches, routers, etc. * Working knowledge of wireless networking is required. * Strong interpersonal and communication skills, with the ability to build rapport amongst multi-departmental teams. * Strong organizational skills and the ability to manage multiple tasks and priorities. * Ability to work collaboratively as part of a multidisciplinary team. *This position requires moderate physical effort on a regular basis, as in frequent traveling, standing, walking, bending, prolonged sitting, stooping, or reaching and/or occasional lifting.* Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package. **OUR VISION** Healthy people. Strong communities. **OUR MISSION** We improve the behavioral health and well-being of Ohioans and their communities. **OUR EXTENDED MISSION** We improve the behavioral health and well-being of Ohioans and their communities through entrepreneurial approaches to behavioral health services, safe housing, productive partnerships and other community development efforts. **We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.**

The Radiology Information System (RIS) Analyst II position reports directly to the Ancillary Applications Supervisor (IA). The RIS Analyst II is mainly responsible for maintaining and supporting the enterprise radiology information system. These responsibilities are performed through implementation of new systems and investigation of operational problems engaging vendors when needed. The RIS Analyst II works closely with all Radiology departmental personnel and managers, Radiologists/Residents/Fellows to help support and optimize the radiology information system. The RIS Analyst II engages other Information Systems analysts when needed to provide technical assistance in the areas of software, hardware, integration and maintenance. The RIS Analyst II provides support for both critical and non-critical issues as well as perform day-to-day maintenance and application checks. The RIS Analyst II is also responsible for participating and/or leading projects, which could include integration with other hospital systems for sharing radiology services. All analysts will also be responsible for rotational on-call coverage that includes evenings, nights, weekends, and holidays. System Specific Duties and Responsibilities: Radiology system analysis, design, and implementation Installation and support of all radiology applications Work with users at various level of the organization to determine operational needs Perform continual assessments of radiology application enhancements and requirements to facilitate continued improvements in software capability as required to meet the goals prioritized by the organization Provide continual consulting support for existing radiology applications Implement new radiology applications/systems as required by organization Conduct research to determine the industry best practices to help solve complex problems within the radiology applications Provide continual consulting support for existing radiology applications Assure existing radiology systems are processing effectively and accurately according to requirements Provide analysis and reports to stakeholders as required Perform testing of applications prior to implementation Work on assignments as assigned by the radiology application supervisor or other related projects Provide project management staff and management with status reports regarding assigned projects tasks Assist with project documentation preparation, as necessary Work in coordination with others to analyze, develop and implement clinical systems Assist with all radiology interface requirements identification to support Test Radiology interfaces between applications On Call support which may include scheduled 24/7 support