Information systems technician jobs in Indiana - 1,821 jobs
Help Desk Analyst
Medasource 4.2
Information systems technician job in South Bend, IN
About the Role:
Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.
Key Responsibilities:
Provide Tier 1 helpdesk support to end users
Troubleshoot and resolve technical issues efficiently
Assist users with varying levels of technical knowledge and backgrounds
Manage multiple tasks and prioritize effectively in a fast-paced environment
Deliver exceptional customer service to ensure user satisfaction
Qualifications:
Previous Helpdesk experience, preferably Tier 1 support
Excellent customer service and communication skills
Strong troubleshooting and problem-solving abilities
Ability to multitask and work independently
Experience in the healthcare industry is a major plus
$29k-37k yearly est. 5d ago
Looking for a job?
Let Zippia find it for you.
Avaya / Technical Support
MRCC 4.1
Information systems technician job in Evansville, IN
Part Time Role !
Tier: Avaya Tier 2 Onsite Technician
Assignment Dates: 2/9-2/12 & 2/16-2/20 with a potential Saturday 2/13
Shift: 8:00 AM to 5:00 PM
Open Positions: 10
Need Candidate by: 1/14 if possible at latest 1/19
Tier: Avaya Tier 3 Onsite Technician
Start Date: 2/9/2026
Assignment Dates: 2/9-2/12 & 2/16-2/20 with a potential Saturday 2/13
Location: 3700 Washington Ave, Evansville, IN 47714
Shift: 8:00 AM to 5:00 PM
Open Positions: 2
Need Candidate by: 1/14 if possible at latest 1/19
Must be comfortable using hand-tools.
The task is to complete/capture all end-point devices on floor plans and workbook.
Travel:
No out of state travel is expected initially. These resources should be sourced locally to the job site. If they prove themselves and develop the required skills, they may be considered for Tier 2 roles with travel.
Tools Required:
Basic hand tools (no advanced telecom tools required)
$69k-99k yearly est. 4d ago
Help Desk Specialist
Robert Half 4.5
Information systems technician job in Munster, IN
Robert Half is looking for a skilled Help Desk Specialist to join our team in Munster, Indiana. This long-term contract position offers an excellent opportunity for individuals passionate about providing technical support and resolving IT issues efficiently. The ideal candidate will bring strong troubleshooting capabilities and a customer-focused approach to ensure smooth operations.
Responsibilities:
• Address and resolve 40-60 user support calls daily, ensuring timely and effective assistance.
• Diagnose and troubleshoot Tier 1 technical issues, escalating complex matters to Tier 2 support when necessary.
• Perform Active Directory tasks, including unlocking accounts and resetting passwords.
• Maintain accurate records of all issues and resolutions using the designated ticketing system.
• Collaborate with team members to manage and prioritize incoming support tickets.
• Provide clear and concise end-user documentation to assist clients in resolving recurring issues.
• Utilize tools such as HP diagnostics and Citrix technologies to assess and resolve hardware or software concerns.
• Deliver exceptional customer service, ensuring that users feel supported and informed throughout the troubleshooting process.
• Stay proactive in identifying and resolving simple technical issues independently.
• Contribute to team efficiency by coordinating efforts and sharing insights into common user challenges.
Requirements:
• Minimum of 1-2 years of experience in IT Helpdesk or technical support roles.
• Proficiency in Active Directory tasks, including account administration and password management.
• Strong troubleshooting skills with the ability to manage multiple tasks simultaneously.
• Familiarity with tools such as HP diagnostics and Citrix technologies.
• A+ Certification is advantageous but not mandatory.
• Excellent communication skills with a focus on delivering customer-first solutions.
• Ability to create user-friendly documentation for end-users.
• Eagerness to learn new technologies and grow within the IT field.
Benefits available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professional are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
$34k-47k yearly est. 1d ago
IT Support Technician / Analyst
Teksystems 4.4
Information systems technician job in Bristol, IN
Our Client is looking to bring in a computer savvy consultant at their Large Bristol, IN site (700-800 End-Users). Job Description below. This position helps improve the productivity of our clients employees by acting as an escalation point within our Service Desk team and by being the single point of contact for information and problem resolution. This is accomplished by diagnosing and resolving problems with hardware, software, LANs, and servers in a timely and professional manner via telephone, ticket, email, remote tools and hands-on support.
Previous Helpdesk or Desktop Support or PC Technician experience is required. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Pay will be negotiable based on experience.
JOB RESPONSIBILITIES:
* Assists with installs and repairs on:
o Standalone and networked printers (Windows environment)
o Video conferencing equipment
o Other peripherals as assigned
* Responds to and investigates customer inquiries, concerns, and issues via phone, ticket, and e-mail in a timely and courteous manner
* Advanced troubleshooting of hardware and software issues related to desktop/laptop devices on Windows 7/10 systems either in-person or remotely
* Provide support for identified Level 2 issues where solutions have already been documented and have a Runbook/Knowledgebase
* Escalates complex and advanced issues to Level 3 support, with full descriptions of problems and actions taken prior
* Identify and suggest possible improvements on processes and procedures
* Maintain working knowledge of products and/or services
* Other tasks as assigned
QUALIFICATIONS:
* Associates degree Preferred (Bachelor's degree a plus)
* Two-Four+ years related IT experience
* CompTIA A+, CompTIA Net+, CompTIA Sec+, Cisco Academy, Microsoft 365 Certifications, or other IT related certifications
* Proven customer service skills
* Capable of comprehensive listening (understanding the message(s) that is being communicated)
* Versatile, flexible, and a willingness to work within constantly changing priorities
* Experience with performing basic tasks in Active Directory Environment and Exchange/Office 365
* Knowledge of :
o Network structure, security, and function (Cisco/Meraki)
o Network printer function and the ability to troubleshoot printing problems
o Common office automation applications (e.g., Microsoft Office, including Outlook, etc.)
o VoIP phone functions and the ability to troubleshoot problems
o Cell phones, smart phones, and tablets
o Installing/reinstalling operating systems (Windows 7/10) and applications
* Able to:
o Effectively prioritize and execute tasks in a high-pressure environment
o Train users of all levels to be proficient using computer-based applications
o Develop a thorough understanding of the Client's IST products and services
*Top Skills Preferred:*
IT Infrastructure, Windows 10, Active Directory, Troubleshooting, Imaging, PC Deployment, OneDrive, Microsoft Teams, Customer Service Oriented, and IT Desktop Support
*Please apply if you're interested in hearing more about the opportunity and if you feel you're capable of completing any of these job duties *
*We are looking to set up interviews as early as next week*
*Medical, Dental, and Vision Benefits Offered from Day One*
* If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: ************************ *
*Workplace Type*
This is a fully onsite position in Bristol, IN
*Pay and Benefits*
The pay range for this position is $20.00-$27.00
*Job Type & Location*This is a Contract to Hire position based out of Bristol, IN.
*Pay and Benefits*The pay range for this position is $20.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Bristol,IN.
*Application Deadline*This position is anticipated to close on Jan 30, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-27 hourly 2d ago
Geographic Information Systems Analyst
Brooksource 4.1
Information systems technician job in Evansville, IN
GIS Analyst
Ongoing Contract
Evansville, IN
The main function of a GIS Analyst is to perform computer applications and/or database design, development, and implementation services for utilization of Geographic InformationSystem (GIS) technology. This person supports the GIS environment, policies and procedures, standards, and the accuracy and consistency of the GIS information.
Manager is seeking reliable and consistent worker with strong communication skills. Candidates should have experience using GIS software, but there will be front-end training to get them up to speed on team processes.
Job Responsibilities:
• Research, develop, program, and manage GIS tools, applications, and interfaces
• Develop, maintain, and support all spatial data systems hardware and software
• Develops and presents GIS system and cartographic mapping elements, integrates elements with other technology for marketing and web-based communication
• Transpose complex data from records maps, CAD drawings, land base maps, demographic models and economic resources and other source documents into GIS related database
• Produce maps, provide web-based mapping support, develop spatial and non-spatial databases, and provide technical support to other users
Qualifications:
• Educational background/certification in GIS, geography, computer science or a related field
• 0-2 years experience required
• Experience with GIS software such as ESRI, AutoDesk, Bentley, Integraph, ArcGIS Pro (highly preferred), etc.
• Strong understanding of geographic concepts
• Experience with Microsoft Office
• Proficiency in computer systems, applications, and database software
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
$60k-91k yearly est. 1d ago
DAI Functional/Technical Expert
CSCI Consulting 3.7
Information systems technician job in Indianapolis, IN
CSCI is seeking an experienced Defense Agencies Initiative (DAI) Expert to support our DoW and Defense Agency clients. This role requires deep hands-on expertise operating, the DAI ERP solution, with strong functional knowledge of federal financials, workflows, and reporting. The ideal candidate will have experience supporting DAI implementations or sustainment efforts across Defense agencies, with the ability to troubleshoot issues, evaluate capabilities, and guide stakeholders through system functionality and best practices.
Responsibilities
Serve as the subject matter expert (SME) for DAI, functionality, workflows, and financial modules (Order to Cash (O2C), Cost Accounting (CA), Procure to Pay (P2P), Budget to Report (B2R)
Assist to define DAI setups, user roles, and business processes to meet mission and compliance needs
Support financial managers and end users in navigating DAI, submitting transactions, troubleshooting errors, and understanding system behaviors
Analyze financial data extracted from DAI to support budget formulation, execution, reconciliation, and financial reporting
Document system changes, configuration updates, standard operating procedures (SOPs), and functional requirements
Provide training, job aids, and guidance to government users, ensuring accurate and compliant use of DAI functionality
Collaborate with cross-functional teams, including system owners, financial staff, auditors, and integration partners, to maintain alignment and resolve issues
Support audit readiness efforts by validating financial system outputs, ensuring appropriate controls, and assisting with documentation and evidence requests
Recommend enhancements to financial workflows, reporting capabilities, and system usage to improve operational effectiveness
Minimum Requirements
Bachelor's degree in Finance, Accounting, InformationSystems, Business, or a related field
5+ years of hands-on experience configuring or operating DAI within a Defense Agency environment
Deep understanding of DAI functional modules and their integration with federal financial workflows
Strong grasp of federal appropriations, budget execution, Treasury reporting, and Defense financial management processes
Ability to analyze financial data from DAI and translate system outputs into actionable insights
Experience troubleshooting DAI errors, workflow failures, transaction issues, and data discrepancies
Proficiency with data tools such as Excel, SQL, Power BI, or similar platforms
Strong written and verbal communication skills, with the ability to brief senior stakeholders
Excellent organizational and problem-solving skills
U.S. Citizenship required; ability to obtain a security clearance
Creativity and adaptability in problem-solving
Ability to work with clients to understand their needs
Professional presence
Preferred Skills
Understanding of DoD financial structures, appropriations, and audit requirements and how they map into DAI
Experience supporting Air Force, DFAS, DLA, DHRA, or other Defense components using DAI
Familiarity with Oracle EBS/Oracle ERP, DEAMS, or related financial systems
Experience with workflow optimization, process mapping, or financial system modernization efforts
Demonstrated ability to work independently and within a high-performing, multi-disciplinary team
Strong customer-service orientation and confidence engaging with government clients
Ability to work in a team environment, as well as independently
Strong customer and vendor relationship skills
Demonstrated ability to comply with data standards and policies
Motivation to learn new technologies and methodologies that demonstrate value
Past experience working with a federal agency / state or local government agency
Department of War experience is a plus!
About CSCI
CSCI is an award-winning information technology and financial management consulting firm founded on one simple philosophy: "Do what is right, always." We apply this philosophy across all elements of our growing business, from delivering world-class services for customers to providing an environment where associates thrive both personally and professionally. At CSCI, work and fun aren't diametrically opposed!
At CSCI, our goal is to hire people with proven track records and retain them with an energizing, diverse company culture. We value each associate's natural drive to excel, and we provide them with the freedom to do things their way. CSCI seeks the best and brightest in the industry-those who are ready to move their lives and career forward. Join us today and get excited about Mondays again!
Benefits of Working at CSCI
Competitive salaries
Generous Paid Time Off (PTO) package
Paid holidays aligned to the Federal calendar
Full health benefits including medical, dental, vision, and life insurance
401(k) retirement plan
Team building events
Professional development support
Legal
CSCI complies with all applicable Federal, state, and local employment regulations. Please reach out to with any questions.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. CSCI provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require an accommodation, please contact CSCI Human Resources for further assistance. For questions regarding the qualifications listed above, please contact the CSCI Recruiting Team.
E-Verify
CSCI participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information, please visit*********************
California Consumer Privacy Act (CCPA) Notice
As part of the application and recruitment process, CSCI Consulting, Inc. may collect personal information as described under the California Consumer Privacy Act (CCPA).
This information is collected solely for employment-related purposes, including evaluating your qualifications, processing your application, and complying with legal obligations.
By applying to this position, you acknowledge that you have read and understand the following notice regarding the collection of your personal information as a job applicant:
Categories of Information Collected: Personal identifiers, employment history, educational information, and any other information provided in your application or as part of the interview process.
Purposes for Collecting Information: To review your application, assess your qualifications, and manage the hiring process.
Retention and Security: Information collected will be retained indefinitely and will be securely stored and handled in accordance with CCPA guidelines and CSCI Consulting, Inc. policies.
Rights of Applicants: Under CCPA, California residents have the right to request information about the personal data we collect, delete it, and request restrictions on certain uses. However, some information may be retained as required by law.
For further information, or to exercise your rights under the CCPA, please contact CSCI's HR team.
Disclaimer
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
$75k-99k yearly est. 5d ago
Data Center Technician (ENTRY LEVEL)
CBRE 4.5
Information systems technician job in Fort Wayne, IN
About the Role
As a CBRE Data Center Installer, you the installation of network cabling and infrastructure within a data center environment. We are looking for a highly energetic, result oriented, passionate, and hands-on team members with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
· Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
· Provide structured feedback on project progress to Stakeholders.
· Exhibit quality workmanship on all work and maintain Data Center cleanliness.
· Follow all production, safety and quality standards, codes, and industry best practices.
· Collaborate with various Stakeholders to remove project obstacles.
· Reading and comprehending blueprints and building documentation/redline work.
· Broad understanding of Data Center infrastructure technologies.
SKILLS AND QUALIFICATIONS
· Knowledge and use of basic telecom hand tools.
· Must understand customer service.
· Cleared understanding of job safety requirements.
· Reports to Operations Manager and take daily directions from Technician, Technician II, Lead
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
Applicant AI Use Disclosure:
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values.
Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Disclaimers
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience
#directline
#cbredirectlinereferral
$39k-53k yearly est. 1d ago
AV Production Support Technician
Diversified 4.2
Information systems technician job in Indianapolis, IN
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
How You'll Contribute:
We are seeking a skilled and reliable AV Production Support Technician to provide technical support for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment.
This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage). This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required.
What You'll Do:
Set up, operate, and break down AV equipment for live and hybrid events.
Provide technical support for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex).
Operate cameras, switchers, microphones, projectors, and audio mixers.
Collaborate with internal stakeholders and external vendors to ensure seamless event execution.
Troubleshoot AV issues in real-time during events.
Maintain and inventory AV equipment.
Support pre-event testing and rehearsals.
Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces.
Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting.
Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users.
Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Biannual preventative maintenance of rooms at the designated client site.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies. Manage the daily activities of configuration and operation of AV/multi-media systems.
Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions.
Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems.
Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and "C" level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily.
Participate, as needed, in Client escalations/analysis requests.
Follow all safety procedures and always adhere to the customer's security and confidentiality policies.
Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress.
Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team
Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution
What You'll Bring:
Education & Certifications:
HS Diploma/ GED
Required Skills/Qualifications:
5+ years of experience in AV production and enterprise level AV support
CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.)
Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers).
Experience with video conferencing platforms and streaming tools.
Familiarity with corporate environments and executive-level support.
Excellent communication and customer service skills.
Experience with hybrid event platforms and webinar production.
Knowledge of AV over IP systems and digital signage.
Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling
Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections
Competencies in Video Conferencing products (Cisco preference)
Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols)
Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols)
Basic wiring skills
Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices
Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly
Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting
Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems
General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word)
Must present well as client facing and working with high level executives within high pressure meeting situations
Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients
If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary.
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
What We Offer:
Along with competitive compensation, you will be eligible for the following benefits:
Multiple medical plan options to suit your family's needs
Dental (including orthodontic coverage) and vision plans
Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401k with Employer Match
Paid Time Off and Paid Holidays
Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
Commuter Benefits
And much more
To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.
If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
$55k-89k yearly est. 2d ago
Deskside Support Technician
Professional Management Enterprises 3.8
Information systems technician job in Indianapolis, IN
Title: Deskside Support Technician Hours: Mon-Fri 8am-5pm Pay:$19hr
TheDeskside Support Technicianprovides on-site technical support for hardware, software, and peripheral devices across multiple client locations. This role involves troubleshooting, installing, maintaining, and repairing IT equipment and systems while delivering excellent customer service. The technician acts as the primary point of contact for technical support, performing Tier 1 duties and escalating more complex issues when necessary.
Essential Functions:
Install, maintain, and repair computer systems, hardware components, and peripheral equipment.
Provide Tier 1 technical support and assist with Tier 2 support as needed.
Escalate unresolved or high-impact issues promptly according to escalation procedures.
Ensure timely and accurate updates in client ITSM tools and service management systems.
Process warranty claims and support vendor compliance for hardware replacements.
Coordinate with internal teams and third-party vendors to resolve service issues.
Uphold a high level of customer satisfaction through proactive support and communication.
Follow all client security protocols, policies, and data integrity procedures.
Interact professionally with clients, users, and other team members on-site and remotely.
Maintain professional appearance and behavior.
Maintain attendance and punctuality standards in line with company expectations.
Perform other duties as assigned by management.
Required Education, Experience, and Certifications:
High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred.
1-3 years of relevant technical support or IT service experience preferred (equivalent education may substitute).
Experience with Microsoft Windows operating systems and Office Suites.
Familiarity with Active Directory, imaging software, and enterprise support tools.
Client-specific certifications may be required based on project or location.
Skills and Abilities:
Strong verbal and written communication skills.
Ability to explain technical concepts clearly to non-technical users.
Effective interpersonal skills with a customer-first attitude.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a cross-functional team.
Demonstrated problem-solving ability in a fast-paced environment.
Physical and Work Environment Requirements:
Must be able to lift and transport equipment and boxes weighing up to 75 lbs.
Ability to stand, walk long distances, and climb stairs throughout the workday.
Must be capable of kneeling, crouching, and crawling when required.
Prolonged periods of computer use required.
Must be able to travel to client sites; some overnight travel may be necessary.
Work is typically performed in a professional office or client site environment.
Tools and Equipment Used:
Desktop and laptop computers
Communication headset
Company vehicle (if provided)
PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
$19 hourly 5d ago
Delivery Support Associate
NSC 4.8
Information systems technician job in Indianapolis, IN
Preferred: Bi-lingual Spanish speaking
The Delivery Support Associate plays a key part in the daily and weekly administrative functions for the One NSC process. Each Delivery Support Associate will work with their assigned operational leaders, recruiters, sales representatives, and field associates. In this role the Delivery Support Associate will ensure the smooth operation of the branch and daily recruiting and business operations. They are the liaison between the field (sales & recruiting) and the back office (finance & risk).
Key Accountabilities
Answer and direct inbound calls to the appropriate departments or personnel, ensuring timely and accurate handling of all inquiries.
Timely, accurately, and compliantly send, review, approve and process new hire onboarding paperwork, including offer letters, Direct Deposit information, and completing the I-9 and e-verify. The Delivery Support Associate must demonstrate a high degree of service orientation, focused on actively working to onboard new employees in a manner that positively represents the company and makes the new employee feel important and welcome.
Process necessary background checks and drug tests required for jobs.
Collect save, and process weekly timecard entry and approval process, including expenses, per diem, and sick time as needed for payout every Friday.
Work in close communication with operational leaders, Recruiters, HR, Payroll, and Billing departments in addition to field associates.
Provide timecard and billing adjustment as needed to ensure proper payout and invoicing.
First point of contact for trouble shooting any onboarding and payroll issues.
Work with each recruiting team on ensuring job boards are up to date.
Assist recruiters with tracking candidates in VMS exchanges as well as tracking employee certifications to ensure they are active.
Assist with ordering, scheduling, and administering required employee remote and onsite training during the onboarding process.
Contribute to front of the office duties as needed per office.
Other duties as assigned.
Minimum Experience Requirements
High School Diploma: Possess a high school diploma or equivalent qualification; additional education may satisfy work experience qualifications.
Prefer experience with human resources processes, employee onboarding, and/or payroll process experience.
Previous experience with delivering exceptional customer service.
Ability to work independently
Exceptional verbal and written communication skills, enabling effective communication with clients, candidates, and internal team members. Ability to clearly articulate job, employment, and payroll information.
Judgment and decision-making ability.
Strong customer service/client relations skills.
Organizational and multi-tasking skills.
Communication skills (oral and written).
Ability to handle stress successfully.
Proficiency in using Bullhorn (Preferred), Microsoft applications, and other computer-based applications.
Analytical Skills: Ability to evaluate complex situations, proactively identify issues that may adversely impact the company's delivery and payroll processes and implement timely and effective solutions to problems.
Able to initiate and embrace change.
Time management skills (ability to multi-task).
Interpersonal skills.
$23k-33k yearly est. 3d ago
IT Support Specialist - Indianapolis Health
Milliman 4.6
Information systems technician job in Indianapolis, IN
Milliman's Indianapolis Health practice is seeking an IT Support Specialist to join our growing IT Support Team. This role ensures that all of our technology is in seamless working order for current and incoming staff, approximately 250+ people and growing. Our end-user systems include: hardware, network storage, software, networking and telecommunications. In addition to your technical knowledge, this individual should have customer-oriented communication skills to effectively manage a wide variety of tickets and resolve critical issues with the utmost urgency. There is no typical day for this role, however, common tasks include: setting up workstation equipment, running diagnostics in a remote session, and answering an ambiguous helpdesk ticket. Each day you will use your expertise to provide solutions in response to a wide variety of requests. This is a great opportunity for someone who wants to use their tech support experience, customer service skills, and is ready to develop additional skills in a consulting and professional services environment.
Responsibilities
In this role, you will:
* Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users
* Resolving technical issues in a timely manner and research incidents with the utmost attention to detail
* Prioritize tickets based on urgency and/or priority with the information given
* Solve a wide variety of technical problems at any given time
* Follow internal approval procedures
* Complete auditing tasks
* Physically install and configure new hardware, software, and systems
* Complete hardware refresh workflows
* Provide A/V support for in-office meetings and interviews
* Provide instructions to end users, verbally and in writing
* Create, update, review and maintain documentation
* Teach technical concepts and processes when needed
* Provide orientation and guidance to users on how to operate new software and computer equipment
Qualifications
* Experience with Microsoft Active Directory and GPO's
* Familiarity with TCP/IP networking
* Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team
* Professional demeanor in oral and written communication
* Positive, solution-oriented mindset with a proactive approach to problem-solving
* Able to prioritize multiple concurrent requests
* Exceptional attention to detail
* Completes thorough research and exhausts all possible resources when investigating an issue
* Willingness to learn and expand personal knowledge base as technology needs evolve
* Receptive to constructive feedback
Required:
* Associate's degree inInformation Technology or related field
* 4+ years of experience supporting and troubleshooting Windows 10/11 and Microsoft software solution technologies, in addition to, hardware (i.e. desktop, laptop, printer, conferencing equipment, mobile devices)
* 5+ years of customer service experience, preferably in a related industry or office environment
* 3+ years experience supporting server environments
* Ability to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 40 pounds, climb stairs, balance, stoop, kneel, crouch, or crawl with or without the use of reasonable accommodations
Preferred:
* Bachelor's degree inInformation Technology or related field
* Experience supporting Windows, Mac, and/or Linux operating systemsin enterprise environments
* Certifications in A+, Network+, MCP, or equivalent professional certification; CompTIA certifications strongly preferred
* Experience with a help desk ticketing system
* Experience with virtualization technologies (VMware), storage area networks (SAN), and server administration across physical and virtual platforms
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.
The Team
The Information Technology team is dedicated to providing comprehensive support to over 250+ professionals based in our Indianapolis office. This technologist team collaborates closely with the Indianapolis office and others across multiple practices globally at Milliman. This collaboration ensures the delivery of innovative IT solutions tailored to meet our diverse needs.
Location
This position is based out of the Milliman office in Indianapolis, IN. Candidates hired into this role must be willing to work onsite full-time.
Compensation
The overall salary range for this role is $65,200 - $104,200. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. In addition, we offer a performance-based bonus-plan, profit sharing, and generous benefits. This is a full-time, non-exempt position. Employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek.
Benefits
We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:
* Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners
* Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges
* 401(k) Plan - Includes a company matching program and profit-sharing contributions
* Discretionary Bonus Program - Recognizing employee contributions
* Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses
* Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
* Holidays - A minimum of 10 observed holidays per year
* Family Building Benefits including Adoption and fertility assistance
* Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria
* Life Insurance & AD&D - 100% of premiums covered by Milliman
* Short-Term and Long-Term Disability - Fully paid by Milliman
Who We Are
Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.
Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site ***************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability.
Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
#LI-KM1
#LI-ONSITE
$65.2k-104.2k yearly 60d+ ago
Device Support Specialist (Indianapolis)
Novocure Inc. 4.6
Information systems technician job in Indianapolis, IN
The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
Educate patients on TTFields therapy and initiating treatment
Provide ongoing enhanced training sessions for patients and caregivers
Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
Demonstrate empathy and understanding when interacting with patients and their caregivers
Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care
Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays)
Manage responsibilities and workload independently within your designated regional territory
Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support
Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes
Manage administrative tasks in a timely and efficient manner, including but not limited to:
Documentation in customer relationship management (CRM) system
Expense reporting
Equipment inventory management
Ongoing trainings, assessments, and other regulatory tasks
Regular travel by vehicle and air to support patient care and service needs
Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle
Adapt to frequently changing business needs and schedules to ensure seamless patient support
QUALIFICATIONS/KNOWLEDGE:
Minimum Requirement:
Associate's degree with 2 to 3 years' relevant professional experience
OR
Bachelor's degree with 1 to 2 years' relevant professional experience
Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
Experience working in a for-profit environment preferred
Strong emotional intelligence and situational awareness
Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit)
Must possess a valid driver's license
Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management
Commercial air travel required, with potential travel outside of the assigned territory
Primary residence must be within assigned territory
Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment
Assigned territory subject to change based upon business need
Attendance at company meetings, both within and outside of the assigned territory, is required
OTHER:
Ability to lift up to 50 pounds
Ability to drive long distances
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
- innovation
- focus
- drive
- courage
- trust
- empathy
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
Apply now Work Type: Office Working Employment Type: Permanent Job Description: * Technical Engineer, Cyber Security Technology Support, ICS-CST
Key Responsibilities
Strategy
* Work closely with project team in onboarding new product
* Active involvement in all project meetings, walkthrough and ability to identify as well as put in the right demand towards successful delivery
* Ensure all technical documents including detailed steps is delivered during project phase (inclusive capacity management, BAU activities, Disaster Recovery, & Product Resiliency)
* Review and validate all documents and provide signoff from BAU/Support standpoint
* Ensure clear RACI defined by project team including all stakeholders
* Understanding BAU scope of work and responsibilities
* Highlight issues/problem noticed from BAU standpoint and ensure remediated prior to handing over to production support team for 24/7
* Ability to gather information and sharing with various stakeholders in useful and consumable format
* Working closely with clients, technicians, vendors and managerial staff
* Updating, implementing, and maintaining procedures Prioritizing initiatives based on business needs and requirements
Business
* Design, deploy, and manage Splunk infrastructure
* Develop and maintain Splunk dashboards, queries, and alerts
* Integrate Splunk with various data sources to ensure comprehensive data ingestion
* Monitor and troubleshoot Splunk performance and Data Missing issues
* Collaborate with cross-functional teams to gather requirements and provide Splunk solutions. Implement and enforce best practices for Splunk data management and retention
* Provide user training and support for Splunk-related activities.
* Splunk Infrastructure (300+ Servers) and Splunk ALM and Source type Monitoring on 24/7 support.
* Creating the Changes using the SNOW
* Undertakes day-to-day operational and user support
* Work closely with project team in onboarding new product and Splunk Integrations
* Understand and enhanced product auto-healing capabilities to ease daily BAU activities
* Liaise with vendor and engineering teams where required to address technical issues with the tools
Key stakeholders
* All the BANK Internal Users and CDC and SMA.
Other Responsibilities
* Design, deploy, and manage Splunk infrastructure
* Develop and maintain Splunk dashboards, queries, and alerts
* Integrate Splunk with various data sources to ensure comprehensive data ingestion
* Monitor and troubleshoot Splunk performance and Data Missing issues
* Collaborate with cross-functional teams to gather requirements and provide Splunk solutions
* Implement and enforce best practices for Splunk data management and retention
* Provide user training and support for Splunk-related activities.
* Splunk Infrastructure(300+ Servers) and Splunk ALM and Source type Monitoring on 24/7 support.
* Creating the Changes using the SNOW
* Undertakes day-to-day operational and user support
* Work closely with project team in onboarding new product and Splunk Integrations
* Understand and enhanced product auto-healing capabilities to ease daily BAU activities
* Liaise with vendor and engineering teams where required to address technical issues with the tools
Skills and Experience
* Splunk
* Splunk ADMIN
* Splunk Enterprise Security (ES)
* Creating and managing SPL queries
* Python & Shell scripting
* Linux/Unix system administration
* Log management
Qualifications
Education
* Bachelor's degree ininformation technology or related field
Training
* 6 - 8 Years of IT Experience. Banking Domain Is Desirable
Licenses
* Splunk
Certifications
* Any Splunk Certifications
Languages
* English
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
* Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
* Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
* Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
* Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
* Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
* Flexible working options based around home and office locations, with flexible working patterns.
* Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
* A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
* Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Apply now
Information at a Glance
*
*
*
*
*
$74k-100k yearly est. 12d ago
IT Support Specialist
Onboard 4.5
Information systems technician job in Indianapolis, IN
Function: IT & Security Reports to: Manager, IT The IT Support Specialist is responsible for providing technical support to our internal team members, managing hardware inventory and maintaining servers. This role assists with IT support initiatives, and plays role in maintaining our IT environment. In this role you will serve as the face of IT in supporting our global team with their hardware and software related needs.
This role will be asked to work a hybrid schedule out of our downtown Indianapolis office.
Key Responsibilities:
* Provide first-level technical support to internal users, resolving hardware and software issues.
* Respond to IT service requests and troubleshoot problems through to resolution or escalate as needed.
* Install and configure computer systems, software, and peripheral devices.
* Assist in the setup of new users' accounts and equipment.
* Maintain and update IT documentation, including manuals, procedures, and configurations.
* Create knowledge base articles to assist users in resolving common issues.
* Assist in maintaining the company's network infrastructure, including switches, routers, and wireless access points.
* Troubleshoot network connectivity issues.
Skills and Experience Needed:
* Bachelor's degree inInformation Technology, Computer Science, or related field preferred.
* 1-3 years of experience in IT support, preferably in a SaaS environment.
* Basic technical knowledge of IT systems, network administration, and cybersecurity..
* Familiarity with Microsoft Windows, mac OS, and/or Linux operating systems.
* Basic understanding of networking concepts.
* Strong problem-solving and communication skills.
* Relevant certifications (e.g., CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified IT Professional - MCITP) are a plus.
Competencies
* Accountability
* Creating an Inclusive Environment
* Initiating Action
* Adaptability
* Customer Focus
* Managing Conflict
* Building Partnerships
* Dealing with Ambiguity
* Decision Making
* Business Acumen
* Driving for Results
* Technical/Professional Knowledge/Skills
About the company:
Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.
Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.
OnBoard has grown from a class project at Purdue University in West Lafayette, Indianain 2003 into the world's leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.
Benefits and Perks:
* Company provided equipment (laptop, software, etc.)
* Employment with a growing, casual, fun, philanthropic minded company
* Employer paid extended health benefits, including health spending account (CAN based employees)
* US Based Employees
* Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
* An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
* Medical Flexible Spending Accounts available.
* Dependent Care Flexible Spending Accounts available.
* Basic life insurance in the amount of $50,000 or 1 X's your salary (whichever is higher).
* Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
* 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.
* Paid Time Off (PTO)/Holiday
Diversity Statement - Culture of Togetherness:
At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.
OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email *************************.
$30k-42k yearly est. 20d ago
Technical Support Specialist I
Denali Advanced Integration 3.4
Information systems technician job in Fort Wayne, IN
Benefits: U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.
Summary of Position:
The Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality of Denali's solutions in various locations. This role involves providing on-site technical support, troubleshooting hardware and software issues, and maintaining a high level of customer satisfaction. Key responsibilities include diagnosing problems, implementing solutions, and offering training to end-users. The Field Support Technician must possess strong communication skills and technical expertise to deliver effective support in dynamic environments.
Essential Functions:
* Install, configure, and maintain Denali Solutions at customer locations
* Collaborate with clients to understand their unique requirements and provide tailored solutions
* Conduct on-site assessments to ensure compatibility and optimal performance of systems
* Provide training to client's staff on the operation and maintenance of installed systems
* Collaborate with the engineering team to enhance and customize solutions based on client feedback
* Maintain accurate documentation of installations, configurations, and troubleshooting procedures
* Effectively communicate with clients to address inquiries, provide technical support, and offer guidance on system optimization
Competencies:
* Ensures Accountability
* Tech Savvy
* Communicates Effectively
* Values Differences
* Customer Focus
* Resourcefulness
* Drives Results
* Plans and Prioritizes
* Decision Quality
* Self-Development
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate informationin these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:
* High School Diploma
* 1-3 years of Experience
Qualifications:
* 1-3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications
* Forklift certification or willingness to obtain
* Strong ability to troubleshoot hardware and software problems
* Travels to customer locations as necessary to provide service
* Strong written and verbal communication skills
* Attends regular ongoing education as scheduled by the employer or manufacturer of equipment
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$37k-63k yearly est. 52d ago
IFS Support consultant
Maersk (A.K.A A P Moller
Information systems technician job in Indiana
Key responsibilities: * Provide support and consultancy on IFS10 with a focus on Asset Management processes and ensuring efficient ticket resolution. * Work with cross-functional teams to integrate IFS with other systems, particularly in Asset Management-related areas.
* Conduct thorough Root Cause Analysis (RCA) for recurring issues and implement long-term solutions to prevent them.
* Manage system customizations and localizations for specific markets.
* Troubleshoot technical and functional issues to ensure smooth operation of Asset Management modules, applying strong problem-solving skills.
* Collaborate on system upgrades, patches, and enhancements to meet evolving business needs.
Qualification and Skills:
* At least 3-5 years of experience working with IFS, with strong focus on AM processes.
* Strong understanding of IFS10 functionalities, including technical aspects.
* Experience with system integrations, customizations, and localizations for specific markets.
* Ability to analyse and resolve complex system issues effectively.
* Strong communication skills, with the ability to collaborate across teams and with non-technical stakeholders.
Preferred Qualifications:
* Other IFS versions specially IFS8 and IFS7.5 is a plus.
* Experience with SQL or PL/SQL
* Knowledge of IFS reporting tools and data extraction
* Prior experience in IT consulting or support roles within IFS Environments.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
$38k-53k yearly est. Auto-Apply 60d+ ago
IT Support Specialist II
Interra Brand 4.9
Information systems technician job in Goshen, IN
As an IT Support Specialist II, you will be responsible for providing first point of contact IT support services to internal staff as well as investigate and resolve escalated software and hardware issues from various internal users. Accountable for supporting enterprise technology including hardware, software, telephones, printers, audio/video, etc. Ensure that resolutions to technical issues are resolved quickly, efficiently, and securely. Perform in-person or remote troubleshooting and provide resolutions for system malfunctions using diagnostic techniques and problem solving skills. Assist with project management, project implementation, system access management, and administrative duties. May perform backup duties for LAN/WAN server and network administration.
Direct Reports: None
HOW YOU WILL MAKE AN IMPACT
20% Provides effective technical support to internal staff for computer systems, hardware, and software issues that arise, consulting with or escalating to other technicians when appropriate, and providing timely responses to ensure issues are fully resolved and resolutions are communicated appropriately. Actively recognizes common issues and determines root causes of original problems with hardware and software. Ensure all security measures, AntiVirus, Firewall, IDS, web and email filters, scanner, etc. are functioning properly and maintain knowledge and awareness of existing and emerging cybersecurity best practices.
10% Install, configure, maintain, and troubleshoot new and existing technology as needed. Uses problem solving skills to troubleshoot hardware and software issues as they arise. Creates and maintains departmental documentation, including resolutions to common issues and departmental operating procedures.
10% Provides exceptional technical support and troubleshooting for various technology to include, but not limited to, smart phones, tablets, and video conference and other defined technology. Provides escalated support for PC, laptop, telephony, and mobile devices.
10% Researches and recommends new hardware, software or technology that could be beneficial to the organization. Collaborates with IT Leadership to recognize areas of technology where enhancement opportunities exist and recommends applicable methods of implementation.
10% Assist IT Leadership in identifying, coordinating, and conducting credit union staff training as directed to meet needs, maintaining competency and effectiveness of service to members. Assist IT Leadership in the development and execution of training programs to ensure the proper development of IT Technical Support Specialists.
10% Works on enterprise, cross-functional, and departmental projects as assigned by IT Leadership.
10% Assists with development and maintenance of required departmental reports.
5% Maintains inventory of all credit union owned hardware, and software deployed to staff.
5% Act as liaison to third party vendors and service providers as needed. Other duties as assigned by IT Leadership.
5% Provide mentoring, coaching, and training to junior level IT Technical Support Specialists and communication regarding any new or updated policies and procedures. Completes all IT related training.
5% Effectively engages in high level, self-directed time management and prioritization of workload.
-- Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Credit Union Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control.
WHAT YOU WILL NEED TO SUCCEED
Experience
3+ years' work experience in an IT support role required. Understanding of Wired, Wireless and VPN network basics, and knowledge of IT Service Management processes in an enterprise environment preferred. Experience with creation and adjustment of a Windows system image using Sysprep and Windows Automated Deployment Kit tools; PC imaging software and enterprise remote configuration, support, and deployment tools; Windows Server tools to include, but not limited to, Active Directory, Exchange, DNS, DHCP, and Group Policy Management in an enterprise environment; basic knowledge of enterprise anti-virus solutions and windows file server maintenance, support, and permissions. iPad, iPhone, Android, LTE Hotspot and other wireless device setup and support experience preferred.
Education / Certifications / Licenses
A High School Diploma or equivalent. A+ and Net+ Certifications are also required. Must have valid driver's license.
PREFERRED SKILLS
Must be able to work in a team environment with the ability to interact in a positive manner with peers, management, and other departments.
Professional level of verbal and written communication skills are essential to the position.
Ability to evaluate technical issues and different solution options by asking the right questions and acquiring data from multiple and diverse sources when solving problems.
Demonstrated ability to plan and prioritize work to meet commitments by breaking down objectives into appropriate actions and anticipate and adjust plans as needed.
Demonstrates a current knowledge of Credit Union philosophy, history, organizational standards, policies, and procedures.
Ability to provide world class member service while executing Interra's vision, mission, and delivery of Core Values.
INTERPERSONAL SKILLS
Courtesy and tact are essential elements of the job.
Work involves personal contact with members and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring.
Communications generally require shorter and not in-depth discussions.
COMPETENCIES
Drive Results - Consistently accomplishes goals even under adverse conditions. Has a strong bottom-line orientation. Pushes self and helps others achieve results.
Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.
Integrity & Trust - Is widely trusted; is seen as a direct, truthful individual; has credibility within their areas of expertise; keeps confidences; doesn't misrepresent themselves for personal gain.
Interpersonal Savvy - Relates to and can connect with diverse individuals and groups at all levels within the organization. Externally, builds appropriate relationships and rapport with members and external partners.
Manage Complexity - Makes sense of complex information, processes, and activities to effectively solve problems. Defines situations accurately before determining problems and formulating approaches to solutions; is able to accomplish complex tasks with minimal guidance or instruction.
Member Focus - Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome.
ADA REQUIREMENTS
Physical Requirements
Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
Must be capable of climbing / descending stairs in an emergency situation.
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
Must be able to work extended hours or travel off site whenever required or requested by management.
Must be capable of regular, reliable, and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled shared work environment with minimal noise.
Mental and/or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
Must be able to read and carry out various written instructions and follow oral instructions.
Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics.
Must be able to speak clearly and deliver informationin a logical and understandable sequence.
Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public.
Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
Must be able to effectively handle multiple, simultaneous, and changing priorities.
Must be capable of exercising highest level of discretion on both internal and external confidential matters.
ACKNOWLEDGEMENT
Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.
Why JoinIN
Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this.
Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels.
Competitive Salary: Attractive compensation package with performance-based incentives and bonuses.
Benefits: Comprehensive health insurance, 401(k) matching, tion reimbursement, company holidays, and generous PTO.
Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here!
Visit our Opportunities page for more information.
For more information about the role or the application process, please reach out to Ali Barden, AVP Talent Acquisition and Retention Lead at ******************
$43k-66k yearly est. Easy Apply 4d ago
You don't see the right position? Let us create it with you
Browning Day 3.6
Information systems technician job in Indianapolis, IN
Browning Day is a lively, creative, and passionate downtown architectural firm committed to improving the human experience through transformative design. Our success is based on our client's vision coming to life and includes a team of Architects, Interior designers, Landscape Architects, Planners, and support staff who play a part in solving complex design problems.
We are always seeking to add talented people who are passionate about improving the human experience. Please let us about you and what you are looking for!
Requirements:
* Satisfactory completion of a background screening.
* Authorization to work within the US
$51k-69k yearly est. 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Information systems technician job in Princeton, IN
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-37k yearly est. 1d ago
Technical Support Specialist I
Workbox Staffing 3.9
Information systems technician job in Fort Wayne, IN
Job DescriptionTechnical Support Specialist ILocation: Fort Wayne, IN Pay: $20.00-$27.00 per hour Direct Hire Opportunity! Job SummaryAre you a tech-savvy problem solver who enjoys working directly with customers? We're seeking a Technical Support Specialist I to support and maintain Denali's technical solutions at customer locations. In this role, you'll be a key contributor to system performance, customer satisfaction, and successful on-site installations while working in dynamic field environments.
What You'll Be DoingAs a Technical Support Specialist I, your core responsibilities will include:
Installing, configuring, and maintaining Denali hardware and software solutions at customer sites
Troubleshooting and diagnosing technical issues to ensure system functionality and optimal performance
Collaborating with customers to understand requirements and deliver tailored technical solutions
Conducting on-site assessments to confirm system compatibility and performance
Providing hands-on training to customer staff on system operation and maintenance
Working closely with engineering teams to improve and customize solutions based on client feedback
Documenting installations, configurations, and troubleshooting activities accurately
Communicating clearly with customers to address inquiries and provide ongoing technical support
In addition, you will support warehouse operations between assignments and travel extensively to customer locations as needed.What We're Looking ForQualifications:
High School Diploma or equivalent
1-3 years of experience in technical support, IT, hardware, or software environments
Experience supporting both proprietary and standard applications
Forklift certification or willingness to obtain
Ability to travel up to 100% of the time - various US locations and some international.
Skills:
Strong hardware and software troubleshooting abilities
Excellent written and verbal communication skills
Customer-focused mindset with strong problem-solving skills
Ability to document processes and follow technical procedures
Comfortable working independently and as part of a team
Work Environment & Physical Requirements
Work is performed in professional office, warehouse, and customer-site environments
Frequent computer and office equipment use
Ability to move equipment and boxes weighing up to 30 lbs
Extended periods of standing, sitting, and moving throughout workspaces
$20-27 hourly 21d ago
Learn more about information systems technician jobs