Information systems technician jobs in Iowa

Job Description: Field IT Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment. Primary Skill Required Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc. Detailed Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Preferred Skills: • Excellent problem-solving, communication, and documentation skills • Ability to work independently and manage technical issues. • Willingness to learn new technologies and adapt to different roles Good to have any or more certificates such as: CompTIA A+, Microsoft Certified Desktop Support Technician The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay = $19.23/hr. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

One of our clients is looking for a Help Desk Support Technician. Hourly: $35 - $40 per hour Duration: 2-4 months (possibility of extension) Project Scope: Total devices: Approximately 2,000 laptops and desktops requiring replacement. Phase 1: Utilize 600-700 newly purchased devices, image them, load required applications and deploy them to end-users across the campus. Phase 2: Retrieve legacy devices from end-users, re-image them, and use these devices to replace the remaining systems. Responsibilities: Imaging devices using SCCM. Loading required applications. Swapping devices at end-user locations. Verifying functionality and providing light end-user troubleshooting/support as needed. Managing legacy devices and ensuring proper re-imaging in the staging area. Must-to-Have Skills: Technicians must have skills in SCCM and Active Directory (AD) systems for imaging and deployment tasks.

Additional Information Weekend on-call rotation required. Overtime (OT) may be possible. Metatarsal safety shoes required on Day 1. May involve travel between Waterloo area locations. Job Summary Provide onsite deskside Tier 2 IT support to the Waterloo, IA location, ensuring smooth operation of end-user devices and resolving technical incidents in a timely manner. Key Responsibilities Perform and monitor standard IT processes and operations such as: Imaging computers. Replacing printer toner and parts. Disposing of outdated IT assets. Resolving trouble tickets from ServiceNow queues. Document and distribute information, including: Updating assets in Asset Center. Following knowledge base (KB) articles and unit-specific procedures. Maintain accurate logs, reports, and records: Contact lists, process logs, incident reports, customer updates, inventory, and maintenance records. Recognize and resolve problems within established procedures. Report issues that fall outside documented solutions. Support routine maintenance and inventory management of IT equipment and supplies. Apply technical knowledge to troubleshoot basic end-user issues (hardware, software, and network). Required Skills & Knowledge Basic understanding of computing and networking fundamentals. Proficiency in Microsoft Office, intranet, and internet applications. Awareness of computer security policies and general cybersecurity principles. Strong communication and documentation skills. Preferred Qualifications 1+ year of IT support experience, but recent graduates with strong fundamentals are encouraged to apply. Education Degree in Information Technology or related field - or equivalent relevant experience. High School Diploma or equivalent required.

Hello all, Client: State of IA . The Department of Management's Division of Information Technology is seeking an experienced IT Contracting Officer to support IT contract management, performance monitoring &compliance. RESOURCE NEEDS TO BE AVAILIBLE TO WORK ONSITE 2-3 Days PER WEEK AS NEEDED. SUBMIT LOCAL REGIONAL ONLY> Minimum Qualifications Bachelor's degree in business administration, Public Administration, Information Technology, or a related field. At least 5 years of experience in IT procurement, contract negotiation, or public sector contracting. Strong knowledge of IT contract types (e.g., SaaS, IaaS, perpetual licenses, maintenance/support agreements). Familiarity with state or federal procurement regulations and processes. Excellent written and verbal communication skills. Strong analytical, negotiation, and project management skills. Preferred Qualifications Experience with State of Iowa procurement systems (e.g., Workday, I/3, or similar). Professional certifications such as NIGP-CPP, CPPB, CPPO, or NCMA CPCM. Experience working in a centralized procurement environment. Knowledge of cybersecurity and data privacy considerations in IT contracts. Bachelor's degree in business administration, Public Administration, Information Technology, or a related field. Required Experience in IT procurement, contract negotiation, or public sector contracting. Required 5 Years Strong knowledge of IT contract types (e.g., SaaS, IaaS, perpetual licenses, maintenance/support agreements). Required 5 Years Familiarity with state or federal procurement regulations and processes. Required 5 Years Excellent written and verbal communication skills. Required 5 Years Strong analytical, negotiation, and project management skills. Required 5 Years Experience with State of Iowa procurement systems (e.g., Workday, I/3, or similar). Highly desired Professional certifications such as NIGP-CPP, CPPB, CPPO, or NCMA CPCM. Highly desired Experience working in a centralized procurement environment. Highly desired Knowledge of cybersecurity and data privacy considerations in IT contracts. Highly desired

Paragon IT Professionals is seeking a Tech Support Specialist to work a PC Lifecycle Refresh project to begin in early January 2026. This is a 9-12 month project - Onsite 5 days a week in Des Moines. An In-person interview is required A 4 year degree is required Day to day: The area supports a wide range of technologies and business partners with complex setups and compliance requirements. Individuals need to have strong technical skills and develop a strong understanding of the business areas we support. Assisting with the roll out of new equipment (imaging, software installation, handling the migrations) or they could be answering business partner's technical calls, emails, IM's, etc. Will be utilizing Windows Operating System, Microsoft Office, Microsoft Azure/Intune, proprietary software, Mobile Devices, Laptop/iPad, Virtual Desktops. Communication, Customer Service and Interpersonal skills are critical to success in this role. Successful individuals in this role show a willingness to learn, are highly collaborative and take the initiative to seek solutions. Experience needed: 1-2 year(s) experience in an IT customer service, IT support or IT troubleshooting role. Bachelor's degree with a preference in technology, science, engineering, or math related field or equivalent work experience. Relevant internship or experience in an IT customer service, IT support or IT troubleshooting role or related experience is recommended. Strong technical and engineering mindset focusing on root cause analysis and the ability to own a problem or situation from start to finish. Possess strong problem-solving and big picture/conceptual skills. Strong planning, organizational, analytical, decision-making, communication and time management skills required. Must have the desire and ability to learn new technology and continuously grow. Including the ability to work with people at all levels and collaborate with both IT and non-IT partners. Must be able to maintain a high degree of accuracy and confidentiality. Basic knowledge of insurance and financial services products preferred. If you qualify, apply now!

Department: Information Technology IT Tech The IT Tech ensures proper functioning of company's information processing system and helps business operations utilize software and hardware configurations that improve efficiency. In addition to the below key duties and responsibilities, all Wild Rose team members are ambassadors of the Wild Rose brand and culture. We encourage our team members to have more fun when they work at Wild Rose. As we say working here shouldn't be this much fun! Essential Functions: The essential functions and responsibilities of this position are: Ensure proper functioning of the company's information process system Support business operations use of a variety of operating hardware and software Interact professionally with the staff; maintain effective working relationships and works in cooperation with the management team to meet department objectives Must be very knowledgeable in Casino Slot and Table Game Systems. Other duties as assigned Schedule: The schedule for this position is classified as full-time Salary: $16.00 / per hour This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Wild Rose Casino & Hotel is an Equal Opportunity Employer dedicated to non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Job Title: Tech Support/ IT Support Duration: 12+ Months Qualifications: • Associate's degree required (Bachelor's preferred or equivalent work experience.) • Relevant internship or experience in an IT customer service or IT support role or related experience is recommended. • Self-starter and able to work in a professional manner. • Excellent written and verbal communication skills • Possess strong problem-solving and big picture/conceptual skills. • Strong planning, organizational, analytical, decision-making, communication and time management skills required. • Effectively work independently and as a member of a team. • Detail oriented • Must have the desire and ability to learn new technology and continuously grow. Including the ability to work with people at all levels and collaborate with both IT and non-IT partners. • Must be able to maintain a high degree of accuracy and confidentiality. • Basic knowledge of insurance and financial services products preferred. Responsibilities: • Coordinate and lead weekly standup meetings with project team • Responsible for hardware and inventory management, including Laptops, iPads, docking stations, display cables, mice, etc. • Facilitate the shipping/receiving of hardware, including boxing/unboxing equipment and coordination/communication of equipment delivery. • Communicate and coordinate with office contacts and project team to organize Field Office PC Replacements; including office and travel logistics. • Organize and maintain calendars for key activities and project milestones. • Maintain a high level of customer service by answering business partner's calls, emails, and instant messages. • Working Conditions: Must be able to move 35 pounds as a physical requirement of the position. • Here are some the tools and technologies they may utilize in this role: o Windows OS o Microsoft Office o Laptop/Desktop/iPad o Device Management - Microsoft Azure/Intune o Client proprietary software

Our enterprise-level client is seeking to add twenty (20) Data Center Fiber Technicians to the team in Council Bluffs, IA. Please see below for full details- Job Notes: -- 3-12 month contract / extensions possible but not guaranteed -- Onsite in Council Bluffs, IA. -- Drug & Background required. -- Nights / weekends required. Pay Rate = $30 w2 per hour Schedule: Day shift - (9am-5pm CT) Night shift - (5pm-1am CT Graveyard shift - (1am-9am CT) Job Functions: Inspect and clean fiber cables Label cables on both ends with Flag Labeler Customer to provide labeling schema Install pre-terminated fiber cables according to Google provided cabling matrix Utilize existing pathways and overhead ladder racks/ trays Secure and organize cables Why Work with Merge IT? We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward. Let's Stay Connected Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up. Be You. With Us. Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law. Your next opportunity starts here. Let's make it happen.

Are you someone who enjoys solving inefficiencies, cleaning up digital clutter, and building smarter systems? Join Merchants Bonding Company as a Systems Support Intern and play a key role in helping departments across the company transition to a modern Microsoft environment. This is an excellent opportunity for students looking to gain hands-on experience in tech - especially those in the early stages of their college career who want to build real-world skills and work across teams in a collaborative, growth-oriented environment. About Us At Merchants Bonding, we have a positive and collaborative environment where your ideas are valued, and your growth is prioritized. We work hard to deliver first-class experiences in all our relationships. Our commitment to innovation and building trust secured our spot among the top 10 surety companies in the country. Surety bonds are a vital part of industries like insurance, finance, and construction, where reliable business transactions are essential to protect all parties involved. Curious to learn more? Visit our website and social media to explore the perks and opportunities at Merchants. The Internship Experience Our internship program is truly a reflection of our overall culture. We value inclusivity and exploring new ideas, which results in a program that embraces fresh perspectives! The internship experience offers a blend of cross-departmental learning, community service projects, and opportunities for building connections through social and educational events. You'll engage in impactful business projects, working closely with your peers and industry professionals to gain invaluable real-world experience. Embrace the chance to grow professionally and personally in a vibrant, supportive environment! What You'll Do Support process improvements and system organization to enhance collaboration and efficiency across teams. Help optimize how employees store, share, and access information within Microsoft 365 tools. Assist in simplifying workflows and creating user-friendly tools and resources; help automate the boring stuff. Contribute to improving user experience through organization, usability testing, and clear documentation. Collaborate with departments and IT to identify opportunities for system improvements and ensure successful adoption. Competencies You'll Use Time Management - Prioritize, plan, and follow through on tasks while supporting multiple departments. Communication - Clearly explain technical concepts to non-technical users in a helpful and approachable way. Technology - Use Microsoft 365 tools to support digital organization, automation, and troubleshooting. Critical Thinking - Analyze digital systems and suggest practical, scalable improvements. Career & Self Development - Take ownership of learning and apply new knowledge to real-world systems and processes. Professionalism - Show integrity, respect, and accountability in all workplace interactions.

Job Title: IT Support Engineer We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

Fareway's Corporate IT Support team is seeking a motivated and tech-savvy Help Desk Intern to join our IT department. This internship offers valuable hands-on experience in a professional IT environment, assisting end-users, troubleshooting hardware and software issues, and supporting daily IT operations. The 2026 Corporate IT Help Desk Internship duration is anticipated to be from March 2026 thru August 2026 or mutually agreed upon timeframe. Responsibilities: Respond to user inquiries via Teams, phone, email, or in person regarding computer systems, software, and hardware. Diagnose and resolve technical issues related to desktops, laptops, printers, and mobile devices. Assist in setting up new user accounts and configuring workstations. Document support requests and resolutions in the help desk ticketing system (Neurons). Maintain inventory of IT equipment and supplies. Support software installations, updates, and patches. Escalate complex issues to senior IT staff when necessary. Participate in IT projects and initiatives as assigned. Skills and Requirements: Currently enrolled in or recently graduated from a college or university program in Information Technology, Computer Science, or a related field. Basic knowledge of computer systems, mobile devices, and general technology products. Familiarity with Windows and/or mac OS operating systems. Strong problem-solving abilities and effective communication skills. Ability to work independently and in a team environment. Customer service-oriented mindset. Experience with help desk software and policies. Knowledge of computer and network fundamentals. Exposure to Microsoft Office Suite. Additional Details: Internship is a paid opportunity. Internship typically may be up to 40 hours per work week. Internship does not provide housing stipend/allowance. Location: This position is located at our offices in Johnston, Iowa. Deadline to Apply is Friday, December 12, 2025, or until position is filled. Interviews will be conducted throughout the posting period. *EOE RequiredPreferredJob Industries Retail

Job Description Who We Are We're a group of passionate people that just so happen to be in the business of managing incredible communities. We are the GO team! What You'll Do A typical Maintenance Service Technician's day might include: Reviewing make-ready checklists to ensure all apartment homes are ready for the new resident(s) resulting in a 5-star Google review. Keeping our communities running 24/7 by being a part of our after-hours emergency team. You'll get to proudly cruise around town in a “GO Team” company provided vehicle for 7 days during the on-call rotation. Partnering with Property Managers to obtain bids and negotiate prices for a tree branch that just fell onto a garage roof. Ordering and keeping inventory of supplies and parts in a well-kept maintenance shop. What You Need To Get The Job Done This role might be a fit for you if: You are passionate about providing exceptional service and have a leadership mindset, then this would be a great position for you. You have drive, excellent communication, and are willing to get your hands dirty, then this role may come naturally to you. You believe the details matter. If it's worth doing, then you believe it's worth doing right. You are flexible. You enjoy learning new things and rolling with changes. Your availability allows for a flexible work week, which includes some weekend coverage. You are dependable, safety conscious and have general maintenance experience. Tell us where you picked up any knowledge of appliance repair, light carpentry, plumbing and electrical. What You'll Love About Us We may be a great fit for you if you enjoy: Great Company Culture. We work hard so that we can play hard. We value getting to know each other inside the office and outside the office setting. Make an Impact. We care about your future at Indigo Living and work with you to create a development plan to further your skills and knowledge. Read about our: Careers that are Going Places Health Benefits. Medical, Dental, Vision, HSA and FSA options, 401K with employer match! Give back. Get paid to give your time to the community! Ask us about Hubbell's Extreme Build Projects! Rest and Relaxation. Enjoy pre-loaded paid time off and 11 Holidays! The salary range for this position is $ 23.00 - 26.00 per hour, depending on experience and qualifications. Hubbell Realty Company and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants.

About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose The Technical Support Specialist -- Tractors provides technical support to CNH Employees, Dealers, and Customers. You will be a team member within the North American Product Support organization. These Teams have three primary roles within the North American CNH Industrial commercial operations: Provide expert technical advice to dealership service department technicians and CNH Industrial Field Service people; help improve reliability and serviceability of CNH Industrial products; author and maintain service information and solutions into the ASiST Knowledge database for Dealers to reference. This position is eligible for a hybrid work schedule and can be located in Fargo, ND, Ames, IA or Racine, WI. Key Responsibilities * Diagnose and trouble-shoot a variety of tractors within the CNH product portfolio * Use mechanical and electronic test equipment to interpret fault codes, and operating parameters * Interpret operating parameters for acceptable vehicle performance * Answer technical questions from CNH dealers or from CNH Field Service people using personal knowledge, experience, and available reference sources in a timely and urgent manner * Provide solutions consistently with CNH objectives, while also being attentive to the cost of repairs * Maintain positive and constructive relationships with Engineering and Technical Publications employees * Provide regular feedback of current issues that dealerships are experiencing with CNH equipment * Act as "product expert" on your assigned products * Document all technical questions and data to be used for future reference by other Technical Support Specialists * Create additional technical troubleshooting documents in the self-help database * Delivery to CNH Product Quality, Engineering and Manufacturing to improve reliability and serviceability of CNH products * Other duties as assigned. Experience Required * Bachelor's Degree, preferably in Mechanical Engineering, Ag Engineering Technology, Industrial Engineering, Ag Systems Technology, or Engine Technology. * Minimum three (3) years of technical experience with mobile equipment. * In lieu of a Bachelor's Degree will accept an Associates Degree and 5+ years of technical experience with mobile equipment * Minimum two (2) years' experience working mechanically with agriculture equipment, construction equipment and/or heavy trucks * Prior experience using Microsoft Office programs such as Outlook, Word and Excel as part of your daily business activities. * Ability to travel up to 10% Preferred Qualifications Must have good communicaiton and problem solving skills. Pay Transparency The annual salary for this role is $63,000.00 -$83,000.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: * Flexible work arrangements * Savings & Retirement benefits * Tuition reimbursement * Parental leave * Adoption assistance * Fertility & Family building support * Employee Assistance Programs * Charitable contribution matching and Volunteer Time Off Click here to learn more about our benefits offerings! (US only) US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desk side Support Representative Distributed Client Services Location :DUBUQUE,IA-52001 Duration: 1 Year (with possible extension) JD : Deskside Support, Remote Desktop Support, Windows,Linux, Mac OS, MS Office, Network Connectivity, O365. Must be professional, be very customer sat focused with excellent skills in Windows. Solid skills with Linux and Mac. Additional Information For more information, Please contact Shubham ************ ***************************

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description: Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness. Note: In-Person Interview Only. No Web-cam, No Exceptions. Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled. Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center. The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. HDS3 3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined. Additional Information All your information will be kept confidential according to EEO guidelines.

DuTrac Community Credit Union is seeking a full-time IT Specialist to join our team! Responsibilities include: Overseeing special projects from start to finish, including necessary research, proposals to IT management, testing, installation, and troubleshooting. Perform support on calls and emails involving PCs, printers, and other hardware, Provide technical support and consultation in the use of Windows OS and other programs and applications. Administration and support of hybrid Active Directory and Microsoft 365 with Azure AD, SharePoint, Exchange and Teams. Support various virtualized Windows application servers. Update and patch servers and applications as needed. Review and maintain documentation for various systems and applications in the environment. Qualified candidates will have a minimum of a two-year degree in IT along with one to three years of related experience. DuTrac Community Credit Union is proud to be an Equal Opportunity Employer. Learn more about DuTrac at ***************

Job Function: The IT Technician Intern assists in developing new software, maintaining existing systems or providing technical support to employees and customers. Essential Job Functions: The IT Technician Intern will provide support for a variety of technology solutions. Provide exceptional customer service while responding to phone, email, and online requests for technical support. Clearly identify, document, and find solutions for technical PC issues, product problems, and software infrastructure Troubleshoot and resolve PC incidents. Support computer software integration by diagnosing and troubleshooting common problems. Support current project and daily tasks related to support offerings, software and hardware upgrades, and new user set up. Track and monitor all support cases to ensure timely resolution and follow-up. Provide hardware and software technical support through remote communication. Ability to convey technical information to non-technical users in a clear and understandable manner. Perform additional duties as required. Competencies: Familiarity with PC hardware and Microsoft software Ability to show initiative to identify and solve interesting technical problems and share the results with the wider organization. Excellent analysis and debugging skill. Experience in IT or a technology-related environment, which can include internship, part time, or academic/work-study experience. Works independently with the ability to multi-task while having excellent attention to detail. A creative thinker with excellent interpersonal, communication, analytic, and problem-solving skills Must have an eager drive to learn, adapt, be accountable, and grow into the role. Qualifications: Working towards a college degree in Computer Science or Information Management. Work Requirements: This position is based in a fast-paced office setting. Equipment utilized will be computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday 8 to 5. While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is low. *FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

The Information Security Internship will support Information Security with day-to-day operations, assist with the implementation of a Secure Access Service Edge (SASE) solution, and explore the use of Agentic AI in Security Operations. The 2026 Information Security Internship duration is anticipated to be from May 2026 through August 2026, or mutually agreed upon timeframe. Responsibilities: Work with the Information Security, Retail Support, and Network teams to implement a SASE solution. Coordinate with the Information Security Analyst to identify opportunities for automation in Security Operations, design and build a lab for experimentation, and measure the ability of Agentic AI to satisfy Security Operations automation use cases. Other duties as assigned. Skills and Requirements: Basic technical aptitude in the following: Networking, Information Security, Microsoft 365. Current college or university student, or recent graduate. Team-oriented/strong interpersonal skills. Assertiveness and initiative. Ability to communicate clearly and effectively. Demonstrate strong organizational skills. Additional Details: Internship is a paid opportunity. Internship typically may be up to 40 hours per work week. Internship does not provide housing stipend/allowance. Location: The primary location for this position is the Fareway Headquarters in Johnston, IA, with infrequent travel to the Distribution Center in Boone, IA as needed. Deadline to Apply is January 31, 2026 or until position is filled. Interviews will be conducted throughout the application period. *EOE RequiredPreferredJob Industries Retail