Information systems technician jobs in Jacksonville, FL

Kavaliro is seeking a Technical Team Lead for our local client in Jacksonville, who will be a hands-on leader working side by side with the technical support team to guide performance, provide mentorship, and ensure best practices are consistently followed. This role acts as the primary subject-matter expert for the client's products and processes, offering direction on troubleshooting and serving as a key escalation point for complex technical issues and customer concerns. Supervisory Responsibilities • No direct supervisory responsibilities Key Responsibilities • Resolve complex and escalated service tickets with a focus on timely, high-quality outcomes • Act as a liaison between technical analysts and leadership to ensure clear communication and alignment • Support team development through call monitoring, coaching, and constructive feedback • Partner with clients to identify, assess, and resolve technical challenges • Analyze user requirements and recommend or implement system improvements • Configure and support Broad POS and changes within assigned support scope • Maintain a strong working knowledge of supported systems, applications, and security practices • Contribute to and maintain internal knowledge base documentation with management approval • Monitor and respond to email and site chat inquiries, while training team members on these channels • Troubleshoot RMA-related issues, coordinating escalations to technicians for device repairs • Recommend system upgrades, repairs, application enhancements, and equipment testing as approved • Assist with onboarding new analysts and identify ongoing training needs for existing team members Required Skills and Abilities • Strong verbal and written communication skills in English • Customer-focused mindset with a commitment to professional service delivery • Self-starter who is adaptable and proactive in a fast-paced environment • Proven ability to diagnose and resolve technical issues efficiently • Advanced understanding of computer systems and server hardware • Detail-oriented, dependable, and highly motivated • Strong interpersonal and active listening skills • Ability to motivate, influence, and lead by example Education and Experience • Bachelor's degree in Computer Services or a related field preferred • Minimum of three years of experience in a Tier 2 technical support role Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

The IT Support Specialist is responsible for providing technical assistance and support to end-users, ensuring the smooth operation of hardware, software, and network systems. This role involves troubleshooting issues, maintaining IT infrastructure, and delivering exceptional customer service to internal and external stakeholders. Key Responsibilities • Respond to help desk tickets and provide timely technical support for hardware, software, and network issues. • Install, configure, and maintain computer systems, peripherals, and software applications. • Perform routine system updates, patches, and security checks. • Troubleshoot and resolve issues related to operating systems (Windows, mac OS, Linux) and common applications. • Assist with network connectivity problems, including LAN, Wi-Fi, and VPN configurations. • Maintain IT asset inventory and ensure proper documentation of equipment and licenses. • Support remote users and provide guidance on IT best practices. • Collaborate with other IT team members to escalate and resolve complex technical problems. • Ensure compliance with organizational IT policies and security standards. • Create and maintain knowledge base articles for common issues and solutions. Qualifications Education: • High School Diploma or equivalent (required) • Associate or Bachelor's Degree in Information Technology, Computer Science, or related field (preferred) • Relevant certifications such as: • CompTIA A+ (required or strongly preferred) • CompTIA Network+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation (preferred) Experience: • 1-2 years of experience in IT support, help desk, or technical troubleshooting roles • Hands-on experience with operating systems (Windows, mac OS, Linux) • Common productivity software (Microsoft Office Suite, email clients) • Basic networking concepts (TCP/IP, DNS, DHCP) • Familiarity with ticketing systems (e.g., ServiceNow, Jira) and remote support tools Skills: • Strong problem-solving and analytical abilities • Excellent communication and customer service skills • Ability to work independently and as part of a team • Basic understanding of cybersecurity best practices Preferred Competencies • Ability to manage multiple tasks and prioritize effectively • Strong attention to detail and documentation skills • Adaptability to new technologies and willingness to learn Work Environment • Standard business hours with occasional after-hours support for critical issues • Office-based with remote support • Ability to travel domestically • Ability to lift/move equipment up to 25-40 lbs; occasional travel to sites or data centers.

Compliance Focused 6 to 12 month contract Overview: Responsible for configuring, maintaining, and monitoring network and converged voice systems to ensure secure, reliable, and compliant operations supporting enterprise and EMS environments. Key Responsibilities • Install, configure, and support network/voice hardware and software (routers, switches, firewalls, gateways, VPNs). • Monitor network performance (latency, bandwidth, device health) using tools such as SolarWinds, Splunk, and Wireshark. • Troubleshoot user, device, and EMS connectivity issues; perform root-cause analysis and escalate when necessary. • Maintain accurate documentation: configurations, topology diagrams, inventories, IP schemas, and change records. • Support network design, upgrades, HA architectures, and secure configuration standards. • Assist with firewall rule management, access control, port-security, and VPN configurations. • Perform CIP activities for all network devices patching cycles, baseline configuration reviews, and CIP-compliant change management. • Provide documentation and support for SERC/NERC audits and compliance reviews. • Participate in redundancy testing, disaster recovery planning, and MIRT incident response. • Collaborate with IT, cybersecurity, operations, and application teams on projects and incident resolution. • Continuously update technical knowledge through internal training. Core Knowledge & Skills • Network/voice architecture, protocols (TCP/IP, UDP/RTP/RTCP), and distributed computing concepts. • Network monitoring and performance tools; OS utilities; database management tools. • Experience with testing, change management, and performance analysis. • Strong troubleshooting, prioritization, communication, and collaboration abilities. • Ability to learn quickly, work in ambiguous situations, and deliver on commitments. • Knowledge of ServiceNow is a plus. OPEN REQUIREMENTS: Associate's degree in Computer Science or related discipline and two (2) yrs of professional experience in a network administration role. -OR- Four (4) year combination of education, training and experience in installing, supporting, and maintaining network systems in a large corporate environment.

Job requirements: 6 months-1 year (minimum) of experience in an IT related role, such as help desk analyst, service desk analyst, IT support specialist, or NOC technician. Proven dedication to education within IT. Knowledge of network fundamentals and network monitoring tools. Strong communication skills, professionalism, and reliability. Plusses: Bachelor's degree in an IT related field. IT certifications. Previous experience working as a NOC Technician. Day to day: A client of Insight Global's is looking for a NOC Technician to join a team of 4 nighttime and 2 daytime resources and wear multiple hats. You will be responsible for monitoring applications and solving escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting. You will install/remove/configure hardware and software and ensure plans are in place for responding to situations such as service outages. You will have portal access to the data center where you will be submitting tickets for vendors to come onsite. They currently use Avante but may be transitioning to ServiceNow. This position is a 12-month contract with pay rate of $20-$22/ hour based on skillset and experience. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location. This role requires being onsite in Jacksonville. The schedule is Wednesday-Saturday.

Negotiate with dedicated providers according to specific policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process. **Roles and Responsibilities:** + Own sourcing specific processes and tools. Review and improve processes. Work on special initiatives. + Own the source to pay process for the A&P team. Ensure that FLIGHT DECK is being used to improve from current state, removing waste and making more efficient for both our commercial and fulfillment teams + Partner with the Commercial and Business Sourcing Operations teams to ensure team members are effectively trained and improvements are put in place to drive efficiency gains + Conduit between Sourcing Teams, Sourcing Compliance, and Product Lines to ensure proper processes meet changing demands of the company and lead efforts as required to minimize any GE risk + Ensure business operations teams are partnered with entire Sourcing organization to drive fundamentals of FLIGHT DECK every day and aiding in problem solving + Lead technical team of Engineers to drive proactive identification of right first-time risks and mitigate leading to both Delivery improvements as well as driving cost out with commercial teams + Deploy team of Engineers to supplier Genba to ensure ready for rate and proper capacity in place to meet business needs + Ensure Asia team is set up to meet growing LCC footprint and right resources are deployed to Genba to grow the region + Lead capacity efforts, along with proper readiness activity in order to support the Sourcing Business Operating teams as well as ensuring new supplier development highlighted by commercial team is fit for business requirement + Utilize data analytics in order to make end user jobs easier by removing waste and having global solutions to meet the business processes + May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Presents business solutions to leaders in functional area. Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external partners, vendors, or customers **Required Qualifications:** For applicants within the United States + Bachelor's degree from an accredited college/university (or a high school diploma/GED with at least 14 years of experience in Supply Chain, ideally Sourcing and Procurement) + Minimum of 10 years of experience in Supply Chain, ideally Sourcing and Procurement For applicants within the United Kingdom + Must have major experience in Supply Chain, ideally Sourcing and Procurement **Preferred Qualifications:** + Experience leading process improvement efforts, setting standards, and ensuring standard work is in place + Strong oral and written communication skills. + Strong interpersonal and leadership skills. + Demonstrated ability to analyze and resolve problems. + Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. + Established project management skills. + Souring, Shop Operations, or Manufacturing Engineering + Manufacturing Experience in Aerospace or Automotive a plus + Humble: respectful, inclusive, good listener, learns from past + Transparent: Candid in feedback, shares to solve problems, helps grow others + Focused: Safety first, prioritizes work, measures success by the customer, continuously improve. **For applicants within the United Kingdom:** Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. Security Clearance Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: ****************************************************************************************** **For applicants within the United States:** The base pay range for this position is $157,000 - $209,000 USD. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close by December 31, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescriptionIn this role you will and support, install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications. As an IT Systems Administrator, you will also install new PCs, migrate data, resolve issues escalated from the help desk, and resolve network issues at multiple sites. Position OverviewBenefits and Perks of working here as an IT Support Specialist: WFH Flexibility Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year Focus on Work/Life Balance We match 4% on your 401K Comprehensive benefits package which includes paid life insurance and paid long-term disability Peerfit membership - providing free sessions at local gyms and studios Paid maternity, paternity and foster leave Paid certifications and training days, virtual lab for hands on training Career path road-mapping $200 spend in our iVenture Company Store on your anniversary year with us! Quarterly team outings Real culture initiatives and recognition, not just pizza parties 360-degree feedback. You talk, we listen. iVenture is nationally certified as a "Great Place to Work" by our team because of our commitment to an employee-focused culture. What you will be doing as an IT Support Specialist: Provide Tier 2 desktop and application support, including new user setups, line of business application support, and hosted application support. Monitor Windows server and server application performance and resolve issues. Support Microsoft Windows server technologies - latest operating systems, exchange, DNS and Active Directory Monitor network performance and resolve issues such as internet bandwidth problems, ISP issues. Produce, maintain and update technical documentation. Typical Week: 20% Windows server support, 60% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings You're a great candidate if you have... Bachelor's Degree, business related field preferred, or equivalent experience 1+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows based network environment. Specifics include: All current Microsoft Desktop Operating Systems Microsoft Windows Server and Exchange server/enterprise mailing systems (latest OS) Active Directory Experience with XenApp/RDS or other VDI technologies preferred, but not required. Microsoft Certified Professional Status (MCSE or MCITP) preferred Flexibility to accommodate after-hours and weekend client and team member needs Strong communication skills both verbal and written Excellent customer service skills Additional Information: Valid driver's license and insurance with reliable transportation. This position will require infrequent local travel. Smoking is prohibited at all client sites and iVenture offices

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Summary: The IT Support Specialist will provide high-level technical support to staff and contractors. Duties/Responsibilities: Evaluate expanding or enhanced computer operations; makes recommendations for improvement and upgrades to hardware and software to manager workload and system requirements Provides technical support identifying, investigating, and resolving users' problems with computer software and hardware. Applies knowledge of computer software, hardware, and procedures to solve problems Works to research and resolve problems Work to explain issues and recommend any modifications needed Arrange service by software or hardware vendors to repair or replace any defective products Develops and communicates IT projects and goals Maintains knowledge of technology innovations and trends Required Skills/Abilities: Knowledge of subject content Strong oral, written, and interpersonal and customer service skills Strong time management skills Strong organizational skills Strong analytical and problem-solving skills Superior understanding of computer hardware and software systems Ability to explain technical issues to technical and non-technical employees Able to travel to all three campuses Education and Experience: Bachelor's degree in Computer Science or related field, or equivalent experience, required At least 4 years of experience required Physical Requirements: Prolonged periods of sitting Able to lift up to 15 pounds

About the role The IT Support Specialist plays a critical role in ensuring seamless technology operations across Convo's global network. Operating primarily on-site in a collaborative environment, this position supports the technical needs of internal staff, remote Video Interpreters (VIs), and global customers by troubleshooting hardware, software, and SaaS applications while proactively optimizing systems for performance, reliability, and security. This role partners closely with Customer Success, Sales, Product, and Operations teams to deliver exceptional technical support and service, and it is instrumental in Convo's mission to transform how the world connects. Regular on-site attendance is required (Monday through Friday, 9:00 a.m. - 5:00 p.m.), with occasional remote work during on-call rotation for evenings and weekends to support urgent operational needs. Occasional travel may also be required to support call centers, infrastructure projects, or technology rollouts. What you'll do Global Support & Operations Provide technical support across time zones using a follow-the-sun model, ensuring seamless 24/7 operations and effective handoffs Engage with a diverse, global workforce and customer base with cultural sensitivity, inclusivity, and clear communication Partner with the project manager and cross-functional teams to support technology rollouts in new regions and evolving markets Technical Support & Troubleshooting Deliver end-to-end support for internal staff, remote VIs, and customers across hardware, software, and SaaS environments Monitor support channels (e.g., Slack, VP, email, ticketing systems) and respond promptly to issues, escalating when necessary Proactively identify, diagnose, and resolve recurring issues to minimize downtime and optimize system performance Incident, Ticket & Escalation Management Manage high-volume tickets in JIRA or similar systems with timely responses, accurate documentation, and SLA compliance Define escalation workflows and partner with Product and Engineering teams to resolve complex technical issues Track incident trends, recommend preventive solutions, and maintain clear communication throughout resolution Systems, Infrastructure & Security Install, configure, and maintain workstations, laptops, mobile devices, and remote management tools across multiple environments Coordinate equipment setup, shipping, and retrieval for employee onboarding and offboarding, ensuring devices are properly prepared, secured, and deployed Support infrastructure at call centers and remote sites, including occasional travel for deployments or maintenance Assist with internal and external security audits, implement compliance measures, and maintain secure IT operations Customer Experience & Cross-Functional Collaboration Provide Tier 2/3 support for customers and VIs, ensuring timely resolution and a seamless user experience Collaborate with Sales and Customer Success teams on pre-sales technical conversations and post-deployment support Serve as a trusted technical partner to non-technical departments, contributing to cross-functional projects and initiatives Documentation, Assets & Continuous Improvement Create and maintain IT knowledge bases, troubleshooting guides, and user self-service resources Manage the full lifecycle of IT assets and licenses - including provisioning, assignment, returns, reimaging, and deactivation Contribute to process improvements, automation, and mission-aligned initiatives that enhance service quality and efficiency Qualifications Minimum Requirements Minimum of 3 years of IT support, help desk, or technical operations experience Advance knowledge of both Apple (mac OS) and PC (Windows) operating systems, including configuration, troubleshooting, and deployment Minimum 1-2 years experience with Google Workspace administration, JIRA or similar ticketing systems, and enterprise SaaS environments Proficiency with remote device management tools, remote desktop support, and device monitoring solutions Proven ability to diagnose, document, and resolve complex technical issues across a diverse global workforce Excellent communication, collaboration, and problem-solving skills with the ability to work cross-functionally with non-technical stakeholders Strong organizational skills with high attention to detail and the ability to manage multiple priorities in a fast-paced environment Availability for on-site work Monday through Friday, 9:00 a.m. - 5:00 p.m., with occasional on-call remote support during evenings or weekends ASL fluency or experience working with the Deaf and Hard of Hearing community is highly desirable Additional Requirements Must have reliable transportation for daily commuting to the primary worksite. Reliable high-speed internet connection for remote on-call support. Must have the ability for occasional travel < 10%.

Department: IT Department Job Title: Help Desk Technician What You'll Be Doing as Help Desk Support Assist users in resolving issues with PCs, desktop applications, antivirus software, smartphones, and printers. Work in a fast-paced environment alongside a dedicated team of IT professionals supporting a 24/7 manufacturing facility. Job Duties & Responsibilities: * Provide first-level support for Microsoft Windows desktop environments. * Troubleshoot and resolve issues related to hardware, software, printers, network connectivity, and user access. * Install, configure, and maintain desktop computers, laptops, peripherals, and mobile devices. * Set up user accounts, permissions, and profiles in accordance with company policies. * Support Microsoft 365 applications, email, and collaboration tools. * Install, configure, and manage network and local printers. * Utilize ticketing and remote support tools to respond to user requests efficiently. * Document all work performed, including troubleshooting steps and resolutions. * Escalate complex issues to senior IT staff when necessary and follow through to resolution. * Provide guidance to users on technology best practices and cybersecurity awareness. * Assist with inventory management, asset tracking, and IT onboarding for new employees. * Participate in a scheduled on-call rotation to support a 24/7 operation when required. Key Requirements & Competencies: * Associate's or bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience. * Strong understanding of Microsoft Windows desktop environments. * Familiarity with Active Directory, Microsoft 365 administration, and basic networking concepts (TCP/IP, DNS, DHCP). * Strong problem-solving abilities and eagerness to grow technically. * Excellent customer service skills; patient, professional, and solution oriented. * Ability to work independently and collaboratively within a team. * Ability to manage multiple tasks in a fast-paced environment. * CompTIA A+, Network+, or Security+ certifications are valued for the foundational expertise they represent, though they are not required. Place of Job in the Organizational Structure: Reports to the IT Manager.

Job Description Department: IT Department Job Title: Help Desk Technician What You'll Be Doing as Help Desk Support Assist users in resolving issues with PCs, desktop applications, antivirus software, smartphones, and printers. Work in a fast-paced environment alongside a dedicated team of IT professionals supporting a 24/7 manufacturing facility. Job Duties & Responsibilities: Provide first-level support for Microsoft Windows desktop environments. Troubleshoot and resolve issues related to hardware, software, printers, network connectivity, and user access. Install, configure, and maintain desktop computers, laptops, peripherals, and mobile devices. Set up user accounts, permissions, and profiles in accordance with company policies. Support Microsoft 365 applications, email, and collaboration tools. Install, configure, and manage network and local printers. Utilize ticketing and remote support tools to respond to user requests efficiently. Document all work performed, including troubleshooting steps and resolutions. Escalate complex issues to senior IT staff when necessary and follow through to resolution. Provide guidance to users on technology best practices and cybersecurity awareness. Assist with inventory management, asset tracking, and IT onboarding for new employees. Participate in a scheduled on-call rotation to support a 24/7 operation when required. Key Requirements & Competencies: Associate's or bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience. Strong understanding of Microsoft Windows desktop environments. Familiarity with Active Directory, Microsoft 365 administration, and basic networking concepts (TCP/IP, DNS, DHCP). Strong problem-solving abilities and eagerness to grow technically. Excellent customer service skills; patient, professional, and solution oriented. Ability to work independently and collaboratively within a team. Ability to manage multiple tasks in a fast-paced environment. CompTIA A+, Network+, or Security+ certifications are valued for the foundational expertise they represent, though they are not required. Place of Job in the Organizational Structure: Reports to the IT Manager.

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Company Name in Bold and Italic is a full-service electronics manufacturing services (EMS) provider of wire, cable and higher level builds. We're looking for experienced and motivated individuals in the following area: Project Manager Utilizing the entire arsenal of skills and talents, you will plan, direct and coordinate the implementation, execution, control and completion of specific projects, ensuring consistency with company strategy, commitments and goals. This will entail tracking and reporting the progress internally & externally. Working in conjunction with all departments, we will rely on you to perform the following: Facilitates the definition of project scope, goals and deliverables. Confers with leadership team and necessary project staff to define work plans & resource requirements, assignment of duties, responsibilities and scope of authority. May communicate and negotiate project/requirement changes with customers as needed. Develops full scale project plans with the assistance of project teams. Plans and schedules project timelines and ensures project documents are complete, current and stored appropriately. Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget. Reviews project proposals and assists and directs with establishing timeframes, budgets, procedures, performance standards and resources for various project phases. Reviews status reports and deliverables prepared by project personnel and modifies schedules or plans as required. Ensures project standards are consistent and met. Identifies potential obstacles/concerns and minimizes risk on project(s). Understands division financial goals and performance objectives; capable of conducting financial analysis of projects. Develops, tracks, monitors and reports progress of project(s) to all stakeholders. Presents challenges and proposes solutions. Communicates difficult/sensitive information tactfully. Confers with project personnel to provide technical advice and to resolve problems. Implements and manages project changes and interventions to achieve project outputs. Provides supervision and guidance, as necessary, to project resources. Provides project evaluations, assessments and lessons learned along with results. Coordinates project activities with requirements of government regulatory or other governmental agencies. Qualifications: Bachelor's degree in related field; BS preferred. 4+ years related experience and/or training. Knowledge of theoretical and practical aspects of project management. Experience with MS Project. Experience in managing people, risk management and change management. Ability to identify, implement, and execute to any regulatory body requirements (FDA, ISO, etc.). Preferred Skills: Experience applying Lean principles preferred. Accredited Green Belt and/or Black Belt Certifications preferred. PMP Certification preferred. Benefits: Nortech Systems, Inc. offers its employees: 401(k) program with Company match. Health, dental and vision insurance is available to all employees working 32 hours per week or more. Life insurance. Paid Time Off (PTO) and paid holidays for full-time employees. Employee Assistance Program (EAP). And much more!

Title: IT Specialist, Division Services Employment Type: Full-Time / Permanent / Office and Onsite Who we are Mattamy Homes is the largest privately owned homebuilder in North America, with 40-plus years of history across the United States and Canada. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In the U.S., Mattamy is represented in 11 markets - Charlotte, Dallas, Jacksonville, Naples, Orlando, Phoenix, Raleigh, Sarasota, Southeast Florida, Tampa and Tucson. What you'll do Provide exemplary end-user support and service in all situations. Provide a prompt response to user requests for information and assist in application system problem resolution. Keep the end-user informed of progress and advise on temporary solutions. Proactively build relationships and awareness of the upcoming remote office activities with key stakeholders from the different divisions. Self-motivated and driven to learn on the job, work independently, and contribute suggestions for process improvement within a team environment. Collaborate with IT Service Delivery Leads for activities such as incident management, problem management and root cause analysis and to resolve after-hours incidents. Ensure Field Offices, Sales and Welcomes Centers, Division Offices availability after hours. Develop and Maintain Support Knowledge Base containing troubleshooting approaches, methods and fixes as observed in Incident and Problem Management Work with HR and business leads to ensure onboarding/ offboarding processes are followed. Work with internal IT training team to understand new technology deployment and provide users with assistance. Assist all users with Windows 10, Windows 11, Dell, iPads, iPhone, Android support. Troubleshoot meeting related issues with Logitech devices, Microsoft Teams. Proficiency in diagnosing and resolving technical issues in a Windows and/or Mac environment. Troubleshoot vendor related issues and ensure issues are driven to completion. Provide status updates for issues. Provide a prompt response to user requests for information and assist in application system problem resolution. Assist remote users through Log Me In. Triage issues and service requests via phone, e-mail, or service desk ticketing system. Log all incoming calls in an Incident Management tool and resolve and/or escalate calls as required. Bring up change requests to the team and ensure they get implemented without business disruption. Manage ordering & deployment of hardware and software required for users. Ensure user hardware central database is managed and up to date. Ensure site, sales center, and division hardware all managed, labelled, and updated within site dashboard. Manage distribution groups. Assist users in troubleshooting MFA related issues. Perform access control activities such as active directory accounts, local user privileges, distribution group management. Deployment and troubleshooting Konica Minolta printers. Ensure toner inventory is managed. Deployment and troubleshooting Konica Minolta Printers/Scanner/Copiers, Printix Clients. Collaborates with Division Resources on new and replacement Konica Unit Orders and Deliveries. Work with security team in assisting with security incidents. Educate staff of security best practices and processes within Mattamy Homes. Troubleshoot office/remote issues pertaining to. LAN/ WAN TCP-IP, VLAN, VOIP SolarWinds VPN Fortinet devices Work with NOC and senior team to ensure equipment is prepared and deployed to site. Coordinate Field Service Partners in scheduling delivery and infrastructure deployment. Coordinate installation of ISP, Phone, and Printing services at all locations Meet with business leads to ensure IT and business alignment. Travel as needed to remote office locations to set-up equipment, upgrade hardware/software, troubleshoot, problem-solve, and assist with office moves. What you bring College diploma or university degree in business or information systems preferred. Comp TIA A+ or equivalent Certification preferred. 5 Years Homebuilding industry an asset. Experience with the following systems an asset, Fresh Service SolarWinds Office 365 (Applications, Email, Teams, SharePoint, PIMS/ LAPS, MFA) Active Directory Apple Devices Windows Devices Android Devices Dell Hardware JD Edwards LogMeIn Microsoft Dynamics CRM Microsoft In Tune Microsoft Auto Pilot SSO Strong knowledge of computer hardware, software, operating systems, and networking fundamentals (LAN/ WAN/ VPN) that can be used to connect site\trailers\offices. Ability to prioritize. Ability to work in a fast-paced environment. Demonstrated experience with client support and a proven ability to deliver a high level of customer service. Customer and Vendor relationship management skills. Excellent written and verbal communication skills. Demonstrated proactive approaches to problem-solving with strong decision-making capability. Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment. Other Requirements This job operates in a professional office and field environment. Must be able to lift and carry up to 30 lbs. Must have a valid driver's license. Must be able to travel within Canada and the United States Must be able to carry and transport IT equipment. Must be able to climb a ladder, climb stairs, climb under desks, walk on job sites, and walk on uneven terrain. This role routinely uses standard office equipment such as computers, phones, photocopiers. Must be able to remain in a stationary position at least 50% Ability to maintain regular, punctual attendance consistent with federal, state, and local standards. Be yourself. We want it that way. At Mattamy Homes, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important aspects of the work we do to support our homebuyers, colleagues and communities. Our competitive compensation and full-time employee benefits package includes: 3 weeks of company paid vacation + 1 week of company paid time off + 1 week of sick time Health, Dental and Vision Insurance Life Insurance and Short/Long Term Disability Flex Spending, 401K with Company Matching and Tuition Reimbursement Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program Mattamy's mission To provide the best homeowner experience Mattamy's core values Teamwork Commitment Community Sustainability Recent recognition Best Places to Work in Charlotte for 2024, 2023, 2022, 2020, 2018 & 2017 Best Places to Work in Jacksonville for 2023, 2022, 2016 & 2015 Best Places to Work in Orlando for 2025, 2024, 2023, 2022, 2021, 2018, 2016 & 2013 Best Places to Work in Phoenix for 2024, 2023, 2022 & 2021 Best Places to Work in Raleigh for 2025, 2024, 2023, 2022 & 2021 Best Places to Work in Southeast, FL for 2025, 2024, 2023 Best Places to Work in Tampa Bay for 2025, 2024, 2023, 2022, 2021, 2020 & 2019 A career with Mattamy Homes is a chance to join a team as solid as they come. We're an internationally recognized, privately owned homebuilder full of ambitious, talented and hardworking team members. Together we're making dreams come true with homes and communities designed for the way people live today, and that's a great feeling. Our future is secured through strategic investments in land and communities, in both current and new markets, which offers ongoing learning, growth and opportunity for all of us. Redefining how we build with smarter technology and a deep commitment to sustainability is exciting and rewarding. Here, you will gain valuable experience through challenging and interesting projects. Recognized as an employer of choice, Mattamy ensures you will enjoy great benefits and an award-winning culture, because we take care of our own. On our team, we all have a role to play in building for the future. Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons. Qualified applicants will be contacted directly by the Talent Acquisition team.

Full-time Description IT Specialist Experience: 3+ years in IT Skills Required: FortiGate: Proficiency in configuring and managing FortiGate firewalls. Arista: Familiarity with Arista network switches and routing protocols. VMware: Experience in virtualization using VMware technologies. MS Server and Windows Operating systems. MS Active Directory, DNS, IIS. Responsibilities: Maintain and troubleshoot network infrastructure, including firewalls, switches, and routers. Manage and optimize virtualization environments using VMware. Collaborate with other IT staff to ensure smooth operations and security. Provide technical support to end-users and resolve IT-related issues. Monitor system performance and implement necessary upgrades. Assist in disaster recovery planning and execution. Stay updated with industry trends and recommend improvements. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field a plus. Relevant certifications (e.g., Fortinet NSE, VMware VCP, Arista ACE) are a plus. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Demonstrated skills in a fast-paced IT environment. Healthcare experience a plus Benefits: Competitive salary based on experience. Health, dental, and vision insurance. Retirement savings plan. Professional development opportunities. Friendly and collaborative work environment. Requirements Bachelor's degree in Computer Science, Information Technology, or related field a plus. Relevant certifications (e.g., Fortinet NSE, VMware VCP, Arista ACE) are a plus. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Demonstrated skills in a fast-paced IT environment. Healthcare experience a plus Salary Description 75000

ABOUT THE INTERNSHIP Are you a student aspiring for a career in IT and Network support? Do you enjoy rolling up your sleeves and working in an active environment? Does supporting sporting events such as The Masters, Wimbledon, U.S. Open, Boston Marathon, CrossFit Games sound like a dream job? If you answered yes, we have just the opportunity for you as an intern with our Event Technical Services team! The Traveling IT & Network Intern will be exposed to all elements of our Event Technical Services (ETS) department. This includes network cabling, troubleshooting, video streaming, and various other skills and services. Interns will work directly with the ETS team as well as other departments within our organization to provide the best experience possible for our clients. This is a paid, hourly internship that requires in-office support at our Jacksonville, FL location as well as international/domestic travel. The hours for this position range from 30-60 per week depending on the event you are servicing. This internship is available for the summer 2026 term and can be used for course credit if needed! YOUR DAILY IMPACT AT SMT * Basic Switch Connectivity and Deployment: Set up and deploy network switches using Cisco and Netgear equipment, gaining foundational knowledge in network infrastructure. * Wireless Network Principles: Gain foundational knowledge of wireless networks, including the deployment of bridges and mesh networks over large areas like golf courses and event sites. * Network Cabling: Get hands-on experience with different types of fiber optic and CAT5e cables, connectors, applications, and deployment methods. * Troubleshooting: Develop your problem-solving skills by troubleshooting issues related to physical, data link, and network layers, including common problems like bad crimps, distance limitations, and more. * Video Streaming and Digital Signage: Gain exposure to the world of IPTV systems and LED displays, learning about IP encoding/decoding methods. * Windows Desktop Support: Assist with various Windows 10 support requests, including network connectivity, printing, and IP configuration. * Network Administration: Learn basic network administration tasks on Microsoft Windows Server platforms (2016/2019), including domain policies, DHCP, and DNS. * Deployment Automation: Get acquainted with desktop reimaging and deployment automation methods like Symantec Ghost and Sysprep. WHAT YOU BRING TO SMT * Pursuing or completed an undergraduate degree with a focus in Information Technology, Systems Networking, Computer Science, or related field. * Minimum 3.0 GPA (preferred). * Basic understanding of technologies described in responsibilities above. * Proficiency in Microsoft Office applications (Word, Excel, Teams). * Excellent written and verbal communication skills. * Work both independently and in a team. * Quickly learn and apply new technologies. * Must be able to lift 50-75 pounds on a daily basis. * Ability to obtain a passport and travel to sporting events for 7-21 days. WHAT SMT CAN OFFER YOU Your work will directly contribute to putting on some of the largest sporting events in the world, especially in the golf, tennis and endurance sports arenas. This role travels to events in the U.S. and around the world, and travel costs are covered by SMT. Additionally, we offer: * $17/hour * Travel is paid for and per diem is provided. * Medical, Dental and Vision plans * A supportive and collaborative learning environment. * Hands-on experience with cutting-edge network technology. * Opportunities for professional growth and development. * Networking with industry professionals. * Internship course credit. Who is SMT? SMT is the leader in real-time data and graphics solutions for the biggest events in sports. From the famous Yellow First Down Line to leading-edge analytics, virtual enhancements and behind-the-scenes tools like video board production and talent prompters, SMT powers the fan experience across every screen and stadium. For over 40 years, we've helped shape the broadcast and in-venue presentation of the Olympics, Super Bowls, Triple Crowns, tennis Grand Slams, golf majors, NASCAR, NHL, NBA, NCAA tournaments and more. But we're more than our tech: Our team thrives on the adrenaline of live sports. We travel together, work hard together and form lifelong bonds along the way. Whether we're launching graphics during a game or hitting the lanes for our bowling league, we've got each other's backs. Are you ready to be a game changer? Learn more at SMT.com or follow us on social. Are you ready to join the SMT Team and become a Game Changer? Apply Now! SMT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please let us know when you apply if you need any assistance during the recruiting process due to a disability. SMT participates in E-Verify.

ABOUT THE INTERNSHIP Are you a student aspiring for a career in IT and Network support? Do you enjoy rolling up your sleeves and working in an active environment? Does supporting sporting events such as The Masters, Wimbledon, U.S. Open, Boston Marathon, CrossFit Games sound like a dream job? If you answered yes, we have just the opportunity for you as an intern with our Event Technical Services team! The Traveling IT & Network Intern will be exposed to all elements of our Event Technical Services (ETS) department. This includes network cabling, troubleshooting, video streaming, and various other skills and services. Interns will work directly with the ETS team as well as other departments within our organization to provide the best experience possible for our clients. This is a paid, hourly internship that requires in-office support at our Jacksonville, FL location as well as international/domestic travel. The hours for this position range from 30-60 per week depending on the event you are servicing. This internship is available for the summer 2026 term and can be used for course credit if needed! YOUR DAILY IMPACT AT SMT * Basic Switch Connectivity and Deployment: Set up and deploy network switches using Cisco and Netgear equipment, gaining foundational knowledge in network infrastructure. * Wireless Network Principles: Gain foundational knowledge of wireless networks, including the deployment of bridges and mesh networks over large areas like golf courses and event sites. * Network Cabling: Get hands-on experience with different types of fiber optic and CAT5e cables, connectors, applications, and deployment methods. * Troubleshooting: Develop your problem-solving skills by troubleshooting issues related to physical, data link, and network layers, including common problems like bad crimps, distance limitations, and more. * Video Streaming and Digital Signage: Gain exposure to the world of IPTV systems and LED displays, learning about IP encoding/decoding methods. * Windows Desktop Support: Assist with various Windows 10 support requests, including network connectivity, printing, and IP configuration. * Network Administration: Learn basic network administration tasks on Microsoft Windows Server platforms (2016/2019), including domain policies, DHCP, and DNS. * Deployment Automation: Get acquainted with desktop reimaging and deployment automation methods like Symantec Ghost and Sysprep. WHAT YOU BRING TO SMT * Pursuing or completed an undergraduate degree with a focus in Information Technology, Systems Networking, Computer Science, or related field. * Minimum 3.0 GPA (preferred). * Basic understanding of technologies described in responsibilities above. * Proficiency in Microsoft Office applications (Word, Excel, Teams). * Excellent written and verbal communication skills. * Work both independently and in a team. * Quickly learn and apply new technologies. * Must be able to lift 50-75 pounds on a daily basis. * Ability to obtain a passport and travel to sporting events for 7-21 days. WHAT SMT CAN OFFER YOU Your work will directly contribute to putting on some of the largest sporting events in the world, especially in the golf, tennis and endurance sports arenas. This role travels to events in the U.S. and around the world, and travel costs are covered by SMT. Additionally, we offer: * $17/hour * Travel is paid for and per diem is provided. * Medical, Dental and Vision plans * A supportive and collaborative learning environment. * Hands-on experience with cutting-edge network technology. * Opportunities for professional growth and development. * Networking with industry professionals. * Internship course credit. Who is SMT? SMT is the leader in real-time data and graphics solutions for the biggest events in sports. From the famous Yellow First Down Line to leading-edge analytics, virtual enhancements and behind-the-scenes tools like video board production and talent prompters, SMT powers the fan experience across every screen and stadium. For over 40 years, we've helped shape the broadcast and in-venue presentation of the Olympics, Super Bowls, Triple Crowns, tennis Grand Slams, golf majors, NASCAR, NHL, NBA, NCAA tournaments and more. But we're more than our tech: Our team thrives on the adrenaline of live sports. We travel together, work hard together and form lifelong bonds along the way. Whether we're launching graphics during a game or hitting the lanes for our bowling league, we've got each other's backs. Are you ready to be a game changer? Learn more at SMT.com or follow us on social. Are you ready to join the SMT Team and become a Game Changer? Apply Now! SMT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please let us know when you apply if you need any assistance during the recruiting process due to a disability. SMT participates in E-Verify.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location: