How to hire an information systems technician

How to hire an information systems technician, step by step

Here's a step-by-step information systems technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an information systems technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new information systems technician
• Step 8: Go through the hiring process checklist

What does an information systems technician do?

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1. Identify your hiring needs

   Before you post your information systems technician job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an information systems technician for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An information systems technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, information systems technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of information systems technicians.

   Type of Information Systems Technician	Description	Hourly rate
   Information Systems Technician	An Information Systems Technician is responsible for maintaining communications and computer systems. They write programs to handle the collection, manipulation, and distribution of data for a wide range of applications and requirements.	$13-35
   Help Desk Analyst	Help Desk Analysts generally provide technical support by assisting customers with their system issues. These analysts are expected to be highly knowledgeable about application processes and basic troubleshooting... Show more	$12-25
   Systems Support	A systems support agent is responsible for resolving system applications and network issues, performing technical configuration, and upgrading systems infrastructure. A systems support representative conducts regular maintenance and diagnostic tests on the computer applications to ensure its optimal performance and efficiency to support business operations and avoid delays in deliverables... Show more	$21-42

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Troubleshoot
   • Technical Support
   • Phone Calls
   • Desk Support
   • Computer System
   • User Support
   • OS
   • Network Printers
   • Mac
   • Help Desk
   • Tcp Ip
   • Help-Desk Support
   • VPN

   Check all skills

   Responsibilities:

   • Manage remedy ticket queue to ensure tickets are being handle properly and resolve within SLA.
   • Manage independent PC repair shop, self-motivate and self-responsible.
   • Develop Java base IAM system components to manage security and authorizations.
   • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
   • Install and configure local and network printers along with installing corporate standardize desktop OS and software configurations.
   • Perform POS installs, network troubleshooting/maintenance/installation, software upgrades/validation/ migration, end user help desk support, etc.

   More information systems technician duties

3. Make a budget

   Including a salary range in your information systems technician job description helps attract top candidates to the position. An information systems technician salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for an information systems technician in South Dakota may be lower than in New Jersey, and an entry-level information systems technician usually earns less than a senior-level information systems technician. Additionally, an information systems technician with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average information systems technician salary

   $46,346yearly

   $22.28 hourly rate

   ---

   Entry-level information systems technician salary

   $28,000 yearly salary

   Updated December 20, 2025

   Average information systems technician salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New Jersey	$66,945	$32
   2	New York	$66,112	$32
   3	Pennsylvania	$64,264	$31
   4	District of Columbia	$63,196	$30
   5	California	$62,277	$30
   6	Massachusetts	$61,293	$29
   7	Virginia	$59,464	$29
   8	Maryland	$57,791	$28
   9	North Carolina	$54,091	$26
   10	Michigan	$53,300	$26
   11	Washington	$50,155	$24
   12	Illinois	$48,769	$23
   13	Ohio	$48,649	$23
   14	Wisconsin	$48,435	$23
   15	Minnesota	$45,028	$22
   16	Nevada	$44,672	$21
   17	Oregon	$43,910	$21
   18	Texas	$43,186	$21
   19	Indiana	$43,171	$21
   20	Georgia	$43,140	$21

   Average information systems technician salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Simpson Thacher & Bartlett	$202,694	$97.45	1
   2	McKinsey & Company Inc	$131,617	$63.28
   3	Pure Storage	$127,224	$61.17	28
   4	Microsoft	$122,335	$58.81	184
   5	Lewis Brisbois Bisgaard & Smith	$114,913	$55.25	30
   6	UCSF Benioff Children's Hospital	$112,904	$54.28
   7	Cisco	$107,092	$51.49	128
   8	Ernst & Young	$105,203	$50.58	268
   9	Sanofi Genzyme	$103,023	$49.53
   10	BNY Mellon	$102,464	$49.26	9
   11	Green Dot	$101,150	$48.63	1
   12	Abbott	$100,062	$48.11	38
   13	University of Maryland, Baltimore	$99,493	$47.83	12
   14	TIBCO Software	$98,479	$47.35
   15	Snowflake Computing	$98,164	$47.19	3
   16	SAP	$97,539	$46.89	13
   17	Lake Erie College of Osteopathic Medicine	$95,049	$45.70	3
   18	Granite State College	$94,131	$45.26
   19	Dropbox	$94,033	$45.21
   20	MathWorks	$91,749	$44.11

4. Writing an information systems technician job description

   An information systems technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an information systems technician job description:

   Information systems technician job description example

   • Bachelor's degree with 0-2 years or High School with 6-8 years of experience.
   • Although a remote position, candidate must reside within a 2 hour commute of Boston, MA as needed for on-site client meetings.
   • Minimum of 2 years of experience working in a help desk environment with ServiceNow tools.
   • Must be a US Citizenship and ability to obtain public trust clearance.

   Preferred Qualifications:

   • Must have great oral and written communication skills.
   • Experience MS Office Suite, including Outlook, Word, Excel, and PowerPoint
   • Ability to effectively work independently and as a member of a team.
   • Must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture.

   Benefits:

   At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

   Peraton Overview

   Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can't be done, solving the most daunting challenges facing our customers.

   An Equal Opportunity Employer including Disability/Veteran.

   For Colorado Residents Colorado Salary Minimum: $30,600
   Colorado Salary Maximum: $74,200
   
   The estimate displayed represents the typical salary range for this position, and is just one component of Peraton's total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Peraton provides a variety of benefits to employees.

   Copy this example

   

5. Post your job

   To find the right information systems technician for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with information systems technicians they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit information systems technicians who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your information systems technician job on Zippia to find and attract quality information systems technician candidates.
   • Use niche websites such as dice, engineering.com, stack overflow, it job pro.
   • Post a job on free websites.

6. Interview candidates

   Recruiting information systems technicians requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   If your interviews with information systems technician applicants aren't enough to make a decision, you should also consider including a test project. These are often the best, most straightforward, and least bias-prone ways of determining who will likely succeed in the role. If you don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new information systems technician

   Once you have selected a candidate for the information systems technician position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an information systems technician?