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Information systems technician vs hardware technician

The differences between information systems technicians and hardware technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an information systems technician, becoming a hardware technician takes usually requires 1-2 years. Additionally, a hardware technician has an average salary of $47,851, which is higher than the $46,346 average annual salary of an information systems technician.

The top three skills for an information systems technician include customer service, troubleshoot and technical support. The most important skills for a hardware technician are customer service, technical support, and network printers.

Information systems technician vs hardware technician overview

Information Systems TechnicianHardware Technician
Yearly salary$46,346$47,851
Hourly rate$22.28$23.01
Growth rate10%10%
Number of jobs173,42485,174
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 40%
Average age4442
Years of experience62

What does an information systems technician do?

An information systems technician is responsible for maintaining the efficiency of various network systems' performance. Information systems technicians provide network troubleshooting, upgrading systems for optimization, maintaining the security of databases, managing the interaction of networks, and inspecting and troubleshooting system inconsistencies. Additional duties include creating network designs based on clients' specifications, configuring software and hardware applications, and creating reports on system issues and resolutions. An information systems technician must have excellent knowledge of information systems procedures, programming languages, detecting malfunctions, and making resolutions promptly.

What does a hardware technician do?

A hardware technician is typically in charge of providing technical support to clients or employees, ensuring efficiency and client satisfaction. In a company setting, a hardware technician is responsible for performing initial assessments on computer hardware, troubleshooting, diagnosing problems, and providing step by step solutions to solve the issues. They may also perform corrective repairs on problems and conduct regular maintenance checks to ensure the quality of equipment. Furthermore, as a hardware technician, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

Information systems technician vs hardware technician salary

Information systems technicians and hardware technicians have different pay scales, as shown below.

Information Systems TechnicianHardware Technician
Average salary$46,346$47,851
Salary rangeBetween $28,000 And $74,000Between $32,000 And $71,000
Highest paying CityRahway, NJSan Francisco, CA
Highest paying stateNew JerseyDelaware
Best paying companySimpson Thacher & BartlettApple
Best paying industryGovernmentTechnology

Differences between information systems technician and hardware technician education

There are a few differences between an information systems technician and a hardware technician in terms of educational background:

Information Systems TechnicianHardware Technician
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 40%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Information systems technician vs hardware technician demographics

Here are the differences between information systems technicians' and hardware technicians' demographics:

Information Systems TechnicianHardware Technician
Average age4442
Gender ratioMale, 73.6% Female, 26.4%Male, 90.0% Female, 10.0%
Race ratioBlack or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.0% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information systems technician and hardware technician duties and responsibilities

Information systems technician example responsibilities.

  • Manage remedy ticket queue to ensure tickets are being handle properly and resolve within SLA.
  • Manage independent PC repair shop, self-motivate and self-responsible.
  • Develop Java base IAM system components to manage security and authorizations.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Install and configure local and network printers along with installing corporate standardize desktop OS and software configurations.
  • Perform POS installs, network troubleshooting/maintenance/installation, software upgrades/validation/ migration, end user help desk support, etc.
  • Show more

Hardware technician example responsibilities.

  • Manage resource allocation and work scheduling for UNIX restatement administrators across all the shifts.
  • Manage all customer network equipment including routers, switches, WLC's, AP's, and firewalls.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Work to troubleshoot OS and hardware issue on many computers and peripherals.
  • Test and troubleshoot: reset bios and perform power-on-self-test on servers and PCs, perform power on tests on various electronics.
  • Update LAN spreadsheets with appropriate computer information.
  • Show more

Information systems technician vs hardware technician skills

Common information systems technician skills
  • Customer Service, 14%
  • Troubleshoot, 8%
  • Technical Support, 7%
  • Phone Calls, 5%
  • Desk Support, 4%
  • Computer System, 3%
Common hardware technician skills
  • Customer Service, 6%
  • Technical Support, 5%
  • Network Printers, 5%
  • Desktop Support, 5%
  • Test Equipment, 4%
  • Switches, 4%

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