Information Systems Technician remote jobs

The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability. Our work environment fosters: Collaboration and teamwork Patient-First Mindset Work from home opportunities Career Growth and Professional Development Training Why Ascend? You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. Position Overview: We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact Key Areas of Ownership: User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams. Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune. Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD. Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance. Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides. Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools. Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations. Qualifications: Proven experience in a Services or IT support role with a focus on Microsoft 365. Deep understanding of Microsoft Intune for mobile device management. Experience with Azure AD, including Entra ID features. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues. Excellent communication skills, both written and verbal, with a customer-first approach. Ability to work independently in a remote setting while maintaining productivity and team collaboration. Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial. Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position: Prolonged Sitting: Ability to sit for extended periods during working hours. Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. Visual Requirements: Adequate vision for reading computer screens and documents. Communication: Clear verbal and written communication skills for virtual meetings and correspondence. Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity. Ascend Healthcare Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.

● Provide technical support for office staff, consultants, and guests regarding AV and IT systems. This includes, but is not limited to, managing issues and requests-logged as tickets-related to computer hardware and software, mobile devices, network connectivity, video conferencing, convening space systems, and teleconference systems, as well as any other related technical tasks. ● Provide technical support and set-up assistance for audio/video (AV) equipment and connectivity to support client staff, consultants, and external groups utilizing office facilities for meetings, presentations, and other AV activities. ● Provide support and assistance for system or application testing carried out by the client's AV and IT Department. ● Assist in implementing ongoing preventive maintenance and updates as needed. ● Ensure convening systems are updated and tested, and provide necessary support as required ● Assist in resolving critical AV system issues and be available as needed ● Assist the AV and IT department in ensuring the physical and network security of the office's systems. ● Responds to end-user calls promptly, adhering to the Service Agreement Level (SAL). Escalates unresolved issues to the appropriate internal level, follows up on status, and provides timely updates. ● Provide essential remote support for technical issues encountered by staff working from home or in flexible arrangements. ● Collaborate closely with the New York Information Technology department and the Global Service Desk to coordinate and escalate tickets that require further assistance or fall outside the core responsibilities or access rights. ● Record and update all service issues, requests, and change requests in the client's ticketing system. ● Assist the IT department in ensuring proper accounting of the client's AV/IT assets. Track all asset changes and update the client's asset tracking system as needed. ● Provide periodic status reports covering all ongoing issues, requests, change requests, system status, inventory status, and completed activities. The operational support scope for these categories includes fulfilling the following functions: ● Product updates and upgrades are subject to client policies and procedures ● System proactive maintenance and monitoring of IT equipment. ● Proactive tracking of video conferencing and convening equipment. ● Root cause analysis that may interrupt AV system and office, convincing space ● Problem Management of incidents occurring due to the monitoring agent identification ● Telephonic call answering ● Monthly activities report consolidation. Qualifications and skills requirements of the assigned resource ● Proven experience in AV/IT service desk or other tech customer support role. ● Tech-savvy with good working knowledge and understanding of AV systems, computer systems, mobile devices, and different tech products. ● Technical ability to diagnose and resolve basic technical issues. ● Excellent verbal and written communication skills in English ● A technical, logical thought process and customer-oriented ● An ability to prioritize and escalate. ‘● Familiar with ITIL Foundation ● CompTIA's A+ and Network+ certificates Education: Bachelor's degree or higher with a technology focus. Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others. 3.0 GPA or higher. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Our client requires all the employees working on this engagement to be COVID-19 vaccinated. If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact ************************

Neuroradiologist - REMOTE 7on/14off Remote Work schedule: Work one week, off two weeks THE BEST CAREERS. RIGHT HERE @ BROOKLYN'S LEADING HEALTHCARE SYSTEM. MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers . At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology. At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages. We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough. In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists. In this role, you will: Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage). Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center. Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings. Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission. We require: Board Certified in Diagnostic Radiology A Completed Fellowship in Neuroradiology from an accredited institution Valid New York State Medical License REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr. We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************. Maimonides Medical Center (MMC) is an equal opportunity employer.

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction

IS ON-SITE IN SOUTHAMPTON, NY THIS IS NOT A REMOTE JOB Important Note on Location & Housing Due to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY. Please do not apply if you are out of state or planning to relocate. Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting. Thank you for your understanding. Summary: To support, maintain and expand current IT and infrastructure capabilities. Duties and Responsibilities: · Physical Installation and management of network, security, and phone systems · Provide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devices · Manage software license and installation as well as providing instruction to the staff regarding proper usage of said software. · Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning. · Perform ERP system data and user maintenance · Responsible for procuring equipment and software as needed and within budget · Produce reports as needed for management from multiple data sources. Competencies: · Proficient with Microsoft Office Suite with a strong emphasis in MS Excel · Excellent interpersonal and customer service skills · Firm understanding of existing network programs and capabilities · Strong analytical and problem-solving skills · Excellent troubleshooting ability · Experienced working in a Windows Operating system environment · Basic Programming and Web Design knowledge Requirements · Associate degree in Computer Science or equivalent experience · At least (2) years of experience in network maintenance or user technical support preferred · A+, Network+, and similar certifications preferred · Perform upgrade and maintenance tasks during designated maintenance windows · Must be able to lift up to 50 lbs. · Must be able to communicate effectively with coworkers, managers and vendors. · Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures. · Must represent the company in a positive and professional manner. · Must be able to work with minimum supervision.

Focus Group We are a gambling technology company looking for individuals to join our focus group on an ongoing, part-time basis. You will earn $800 to $1,200 for about 20 hours of participation, with opportunities for continued work. that lets you work from home and fit the schedule around your existing commitments. It's a simple way to earn extra income while contributing to real projects. As part of the focus group, participants will test online gaming experiences and share feedback. Work hours are flexible, and assignments must be completed by their deadlines. Benefits ● $800 to $1,200 for around 20 hours of work ● Fast payment after completion ● Flexible schedule and remote setup ● Engaging work environment Requirements ● Reliable internet connection and access to a computer ● Good communication skills ● Able to manage your own time and meet deadlines ● Comfortable with the casino and gaming industry ● Able to pass a background check Apply and Start Today The application takes about three minutes to complete. You'll take a short game-style test to show you can follow instructions and think clearly. If you complete the process successfully, you'll be accepted instantly and can start focus group work right away. Apply now and join many other focus group participants who have rated this gig 5 stars on Glassdoor and Trustpilot. Please note: We can only accept applicants who currently live in Pennsylvania or Michigan. Applications from other states will not be considered.

Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you're looking for a career with access to the brightest minds in cybersecurity, you've found it. We have a hunger for researching, hunting out the world's newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects - centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we're constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Job Summary Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you'll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding. You'll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction. This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey. Key Responsibilities Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance Support onboarding activities for new customers Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations Collaborate with MDR analysts to ensure the customer's technical questions about incidents or threats are fully addressed Own the customer communication lifecycle during ongoing incidents - ensure timely updates, clarity, and alignment on next steps Help drive consistency and quality in how incidents and threat intelligence are communicated externally Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team Qualifications Preferred Qualifications 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support - must, Tier 1/2 SOC analyst experience Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR Strong customer communication skills - verbal and written - with the ability to explain complex technical details clearly Experience reviewing, drafting, or presenting incident reports and security findings Familiarity with Cortex XDR or Cortex XSOAR Experience onboarding new security services or clients Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/YR - $169100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

We're looking for an experienced Endpoint Engineer to join a global technology team at a leading quantitative trading firm. This is a unique opportunity to take full responsibility for modern endpoint management and identity systems in a fast-paced, high-performance environment - where your expertise directly supports the technology driving global financial markets. As part of the infrastructure team, you'll oversee endpoint devices across multiple international offices, manage identity and access systems, and strengthen endpoint security. You'll play a critical role in ensuring the reliability, compliance, and performance of an advanced global infrastructure. The ideal candidate is hands-on, solutions-focused, and thrives when working at scale with both Windows and mac OS environments. This is a role for someone who wants to build, not just maintain - someone capable of designing and implementing enterprise endpoint systems from the ground up. If you've led small teams, deployed Intune or Jamf in production, and enjoy owning complex environments end to end, you'll fit right in. Responsibilities Manage and maintain all enterprise endpoint devices (Windows 11 and mac OS) using MDM platforms such as Microsoft Intune and Jamf Pro Configure, administer, and support the Microsoft 365 Suite - including Exchange Online, SharePoint, Teams, and OneDrive for Business Oversee Microsoft Entra ID (Azure Active Directory), including Conditional Access Policies, Dynamic Groups, and Enterprise Applications Implement and maintain endpoint protection solutions Ensure compliance with enterprise security standards, device policies, and data protection frameworks Support and troubleshoot endpoint, identity, and access issues across global offices and remote environments Collaborate with infrastructure, security, and operations teams to improve endpoint management and security posture Contribute to the development and automation of processes using Power Automate, Logic Apps, or similar tools Requirements Proven experience managing Windows 11 and mac OS endpoints in enterprise environments using Intune and/or Jamf Pro Strong knowledge of Microsoft 365 administration, including collaboration and automation tools Deep understanding of Microsoft Entra ID (Azure AD), Conditional Access, and application management Demonstrated experience implementing endpoint protection and security solutions Broad technical background - experience in smaller environments with wide responsibility is ideal Prior experience owning or building endpoint and M365 environments from scratch Salary Up to $150,000 base salary (flexible, depending on experience) Discretionary annual bonus Company perks Location Chicago (on-site) Work from home opportunities Join a global, technology-driven firm where you'll have the autonomy to design, implement, and secure modern endpoint environments - all while working alongside some of the brightest minds in finance and engineering

Remote IT Technician Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits At Heritage Civil Works, we don't just engineer solutions we pioneer the future across pollution control, aerospace, biotechnology, and energy industries. Our people are the core of that innovation, and we invest in them with the same excellence we bring to every project. Were seeking a Remote IT Technician who is passionate about precision, security, and service someone who can power a fully remote, high-performance workforce at the cutting edge of engineering. What You'll Handle: - Provide top-tier technical support for our global team solving hardware, software, network, and systems issues remotely. - Configure, deploy, and maintain devices (laptops, mobile devices) and tools (VPNs, collaboration software, endpoint security). - Manage user access, system updates, backups, and cloud service optimization (Microsoft 365, Google Workspace, etc.). - Support onboarding and offboarding processes ensuring every team member is equipped for success from day one. - Proactively monitor systems, anticipate issues, and implement solutions that strengthen security and efficiency. - Keep precise documentation of IT procedures, troubleshooting steps, and system configurations. - Coordinate with external vendors and escalate complex issues when needed. What You'll Bring: - 2+ years experience in IT Support, Helpdesk, or Systems Administration roles, preferably supporting remote environments. - Expertise with Windows, MacOS, mobile platforms, and common business cloud applications. - Deep understanding of VPNs, endpoint protection, device management, and cybersecurity best practices. - Strong communication skills able to translate technical concepts into clear, user-friendly language. - Highly organized, self-motivated, and comfortable working independently in a remote-first environment. - Bonus points for certifications (CompTIA A+, Network+, Microsoft Certified Professional, or similar). What We Offer: At Heritage Civil Works, we believe investing in our people is investing in our future. As part of our team, you'll enjoy: - Comprehensive Health Insurance (medical, dental, vision) - Professional Development Support (courses, certifications, training programs) - Paid Time Off (PTO) and Paid Holidays because rest fuels excellence - 401(k) Retirement Plan with company matching - Wellness Programs and Mental Health Support - Home Office Stipend to set up your ideal workspace - Performance Bonuses tied to personal and company success - Opportunities for Career Advancement into systems engineering, cybersecurity, or cloud infrastructure roles Join a Team That Moves Industries Forward If you're ready to bring your expertise to a company where precision meets passion, where your work powers real-world innovation, then Heritage Civil Works is ready to welcome you. Apply today. Heritage Civil Works Engineering Tomorrow, Today.

Job Title: Remote IT Technician Pay Rate: $40 - $50 per hour Join Everglade Works Where Innovation Meets IT Excellence! Are you an experienced IT Technician looking for a flexible, high-impact role with a company that values your expertise? At Everglade Works, we provide cutting-edge IT solutions to businesses across industries, and we're looking for a tech-savvy problem solver to join our dynamic team. If you thrive in remote environments, love troubleshooting, and enjoy making technology seamless for users, this role is for you! What You'll Do: As a Remote IT Technician, you'll be the go-to expert ensuring that our clients IT systems run smoothly. Your responsibilities will include: Technical Support & Troubleshooting Diagnose and resolve hardware, software, and network issues for clients via remote access and support tools. System Maintenance & Upgrades Monitor system performance, apply updates, and ensure optimal security configurations. User Assistance & Training Provide guidance to end-users on best practices, system functionalities, and troubleshooting techniques. Incident Response Identify and address IT incidents swiftly to minimize downtime and ensure business continuity. Documentation & Reporting Maintain accurate records of technical issues, solutions, and configurations for future reference. Collaboration Work closely with cross-functional teams to implement IT projects and enhancements efficiently. Cybersecurity Best Practices Ensure compliance with security protocols, troubleshoot vulnerabilities, and assist with data protection measures. What You Bring to the Table: Were looking for an IT pro who brings technical expertise, problem-solving skills, and a customer-first approach. Ideal candidates will have: Experience: Minimum of 3 years in IT support, helpdesk, or system administration. Technical Proficiency: Strong knowledge of Windows, mac OS, and Linux environments; networking (VPNs, firewalls, TCP/IP); and cloud platforms (AWS, Azure, Google Workspace). Troubleshooting Skills: Ability to diagnose and resolve IT issues remotely, using various support tools and techniques. Certifications (Preferred, Not Required): CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Excellent Communication: Ability to explain technical concepts to non-technical users in a clear and friendly manner. Time Management: Self-motivated, organized, and able to handle multiple support tickets efficiently. Remote Work Experience: Comfortable working independently with minimal supervision in a fully remote role. Why Join Everglade Works? Competitive Pay: Earn $40 - $50 per hour based on experience and expertise. Work-Life Balance: 100% remote role with flexible work hours. Professional Growth: Exposure to various IT environments, cutting-edge technology, and career development opportunities. Supportive Team: Collaborate with industry experts in a culture that values innovation, learning, and teamwork. Impactful Work: Make a real difference by helping businesses optimize their IT operations and stay secure. How to Apply: If you're ready to take your IT career to the next level with a high-paying, remote opportunity at Everglade Works, we want to hear from you! Click Apply Now and submit your resume. Join us in shaping the future of IT solutions one ticket at a time!

Company: Crystora Dynamics Are you passionate about technology and dedicated to providing top-tier technical support? At Crystora Dynamics, we understand the vital role that IT technicians play in maintaining smooth operations in a fast-paced digital environment. As a fully remote IT Technician, you'll be joining a forward-thinking team that values innovation, work-life balance, and professional growth. Enjoy the flexibility of working from anywhere while being part of a company dedicated to empowering your career journey with comprehensive benefits, ongoing training, and a supportive work culture that prioritizes your development. Job Summary: In your role as an IT Technician at Crystora Dynamics, you'll be the backbone of our technology infrastructure, ensuring our systems run seamlessly. Your responsibilities will span from installing hardware and configuring software to managing cybersecurity and troubleshooting technical issues. This role demands a proactive, self-motivated professional with excellent problem-solving abilities and a commitment to delivering outstanding support. As we continue to grow and innovate, you will be essential in maintaining our technical integrity, providing you with dynamic career growth and learning opportunities along the way. Key Responsibilities - System Installation and Configuration: Set up and configure computer hardware, software, networks, printers, and scanners to ensure that all systems are fully functional and optimized. - System Monitoring and Maintenance: Regularly monitor our IT systems and networks to identify potential issues before they impact operations, maintaining a stable and efficient IT environment. - Troubleshooting and Problem Resolution: Diagnose and resolve hardware, software, and network issues, ensuring minimal downtime and smooth system operations for all users. - User Support and Assistance: Provide timely technical support to end-users via phone, email, and remote sessions. This includes resolving software and hardware queries and assisting with account and password management. - Data Backup and Recovery: Perform regular data backups and manage recovery protocols to protect against data loss, ensuring business continuity in case of system failures. - IT Inventory Management: Track and manage IT assets, ensuring hardware and software are up-to-date and aligned with the latest industry standards and company requirements. - Cybersecurity and Updates: Implement security software, monitor for vulnerabilities, and regularly update systems to guard against potential cyber threats. - Emerging Technology Awareness: Stay informed on new technologies and industry trends, recommending updates and improvements to keep our IT environment on the cutting edge. Requirements - Technical Expertise: Strong background in computer hardware, software, and network management, with experience in diagnosing and resolving a wide range of IT issues. - Certifications: Relevant certifications (such as A+, CCNA, MCSE) are highly desirable. - Problem-Solving Skills: Excellent analytical skills to troubleshoot issues independently and resolve them quickly. - Communication Skills: Ability to communicate technical concepts clearly to non-technical users, delivering exceptional service and building strong relationships. - Adaptability: Capacity to handle multiple tasks under pressure and adapt to shifting priorities in a fast-paced work environment. - Cybersecurity Knowledge: Awareness of cybersecurity best practices and experience with security software and protocols. - Educational Background: A diploma or degree in Computer Science, Information Technology, or a related field. Why Crystora Dynamics? - Fully Remote Role: Work from the comfort of your home while being fully connected to a supportive and dynamic team. - Career Growth: We offer structured paths for career advancement, certifications, and personal development tailored to your goals. - Flexible Hours: Enjoy the flexibility to manage your work hours in a way that best fits your lifestyle and productivity. - Comprehensive Benefits: Competitive salary, health insurance, paid time off, and other benefits to support your well-being. - Collaborative Culture: Join a team that values knowledge-sharing, creativity, and collaboration, where every contribution is recognized and appreciated. Crystora Dynamics is a company that believes in creating an inclusive and enriching environment. If you are ready to leverage your skills in a role where you'll be both challenged and supported, we want to hear from you.

Vālenz Health is the platform to simplify healthcare - the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey - from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible. About This Opportunity: As an Enterprise IT Tech II, you'll provide remote, Level 2, IT support for staff and executives, ensuring a smooth and positive user experience. You'll troubleshoot hardware, software, and system issues; manage escalated support tickets. You'll also contribute to process improvements and documentation that strengthen IT efficiency and service delivery. Additionally, this individual will provide general facilities support at our on-site locations as needed. Things You'll Do Here: Design, administer, and support core infrastructure, including system and network architecture, cloud platforms, and mobile device management. Troubleshoot and resolve complex technical issues across systems, networks, and end-user environments. Manage user access and accounts across Entra ID, Active Directory, Microsoft 365, and related cloud services. Maintain and optimize IT infrastructure components such as SASE and VPN solutions, home networks, end-user devices, and deployed software. Lead the adoption and integration of cloud services to improve scalability, flexibility, and cost efficiency. Create, maintain, and improve SOPs and knowledge articles while mentoring junior Enterprise IT team members. Support IT project planning and execution, ensuring on-time, high-quality delivery aligned with business needs. Manage IT budgets, vendor relationships, inventory, and facility-related technology such as access control systems. Operate within governance and compliance frameworks while applying cybersecurity practices to safeguard systems and data. Deliver clear, empathetic communication across all channels and collaborate with cross-functional teams to ensure IT solutions meet business needs. Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties. What You'll Bring to the Team: 3+ years' experience working in a help desk environment Demonstrated history of leading technical projects to completion, diagnose and resolve computer technical issues. Proficiency with Windows, MacOS, iOS and Android devices Excellent oral and written communication skills Detail oriented and organized in order to keep detailed notes on tickets Ability to lift objects weighing 35-50 pounds on a regular basis Ability to stand up to two or more hours at a time Where You'll Work: This is a fully remote position, and we'll provide all the necessary equipment! Work Environment: You'll need a quiet workspace that is free from distractions. Technology: Reliable internet connection-if you can use streaming services, you're good to go! Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software. Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA. Why You'll Love Working Here Valenz is proud to be recognized by Inc. 5000 as one of America's fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare . With this commitment, you'll find an engaged culture - one that stands strong, vigorous, and healthy in all we do. Benefits Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card. Spending account options: HSA, FSA, and DCFSA 401K with company match and immediate vesting Flexible working environment Generous Paid Time Off to include vacation, sick leave, and paid holidays Employee Assistance Program that includes professional counseling, referrals, and additional services Paid maternity and paternity leave Pet insurance Employee discounts on phone plans, car rentals and computers Community giveback opportunities, including paid time off for philanthropic endeavors At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

Job DescriptionAbout Us: DataSource Technology delivers end-to-end technology deployment and network solutions to healthcare organizations across the United States. We specialize in executing high-volume, multi-site rollouts of critical IT infrastructure with precision and minimal operational disruption. Position Summary: The IT Desktop/TV Installation Technician plays a critical role in supporting large-scale technology installations within new construction environments. This is a hands-on position responsible for physically deploying, installing, and configuring a variety of technology and medical equipmentranging from computers and monitors to printers, ergonomic carts, and wall-mounted devices. This role is ideal for mechanically inclined, tech-savvy individuals who enjoy working with their hands, following structured plans, and learning the technical side of infrastructure deployment. Youll work under the guidance of a Site Lead, senior engineers or project managers while gaining the skills and certifications needed to advance into more senior technical roles. This is a remote position with 100% travel to project sites. Candidates must successfully pass a background check and drug screening, and must hold a valid drivers license. Key Responsibilities Device Deployment & Installation Install, configure, wire manage and verify operation of computers, monitors, printers, TVs, carts, and related devices. Assemble and cable ergonomic carts (e.g., Ergotron) including mounting hardware and power/data routing. Wall-mount and secure displays, monitors, and other equipment according to plans and manufacturer guidelines. Site Preparation & Coordination Stage and inventory equipment prior to installation. Coordinate with cabling teams, electricians, and other trades to ensure proper pathways and connectivity. Follow construction drawings, elevation plans, and device location maps to ensure accurate placement. Testing & Documentation Power on and test installed equipment, ensuring network connectivity and device functionality. Record serial numbers, locations, and configuration status in project tracking tools. Communicate site conditions, issues, or conflicts to the lead engineer or project manager. General Labor & Field Work Use hand and power tools safely to drill, mount, route cables, and secure equipment. Work in active construction sites, ladders, lifts, ceiling spaces, and other environments as needed. Maintain cleanliness, safety, and professionalism on job sites. Required Skills & Competencies High school diploma or equivalent (technical certifications or associate degree a plus but not required) 12 years of experience in one or more of the following: Technology or AV installation Low-voltage cabling Construction or facilities work involving mounting, wiring, or equipment setup Familiarity with basic computer hardware, network connections, and peripheral setup. Ability to read and follow floor plans, elevation drawings, and installation diagrams. Proficiency with basic hand and power tools (drills, levels, pullers, cable tools, etc.). Ability to lift 50+ lbs, work at heights, and operate safely in construction environments. Strong attention to detail, dependability, and willingness to learn. Valid drivers license and reliable transportation to job sites. Preferred Qualifications OSHA 10 or OSHA 30 Certification Basic understanding of Ethernet cabling and network testing tools Prior experience in healthcare or clinical technology deployments Familiarity with structured cabling and mounting systems (Peerless, Chief /ICW arms, etc.) What We Offer Competitive salary based on experience All travel expenses reimbursed Supportive team culture and leadership structure Opportunity to work on large-scale, high-impact technology projects in the healthcare space Physical Requirements Moderate lifting/carrying up to 50lbs.; heavier weights with assistance Sitting & standing for long periods of time Repetitive motions and/or prolonged computer use Working at a fast pace, subject to many interruptions, physical/mental demands Work is primarily based on new construction job sites, including hospitals, clinics, and commercial facilities. All work will include travel and overnight stays across the US. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Your Impact Open, remove staples, identify and prepare mail for scanning by inserting barcodes for all incoming TPA claims mail. Assists in uploading documents into Origami Claims system. Enters medical bill payments and vendor fee charges into the system. Cross Training with Claim Administrator tasks. Assigned special projects as needed. Index, Barcode and scan agency mail. Provide clerical support to the Claim Administrators. Successful Candidates Will Have Strong Written and verbal communication skills. Strong organizational skills. Ability to work successfully in a deadline driven environment. Ability to work in the office three days a week. Working knowledge of MS Office Products and Adobe. This position has no direct supervisory responsibilities however it may act as a team leader for special projects. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This is largely a sedentary role; however, standing to scan documents is part of the process. No expected heavy lifting would be required. Position Type/Expected Hours of Work This is a part-time position. The organization has flexible start times. Evening and weekend work may be required as job duties demand. Travel This position may require some local travel. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical requirements of the position are subject to modification to reasonably accommodate individuals with disabilities. Thomas McGee is an Equal Opportunity Employer. Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies is an Accession Risk Management Group company, with over 200 offices and more than 5,000 employees across the U.S. and Canada. Our industry recognition includes being named a Great Place to Work, Best Places to Work in Insurance, and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

Job Description We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities Train colleagues in best practices in technology and how to use software and equipment Install and configure software Experience with Microsoft Excel (queries, reporting, analytics) Experience with Power BI Assess security risks and ensure the security of networks and computer systems Experience with BMC Footprints ticketing system Qualifications A bachelors degree in Computer Science or a related field is preferred Previous experience as an IT Technician or an IT Certification is preferred Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Understanding of data privacy and security This is a remote position.

Job Description: IT Technician (Remote) Company: Axionova Engineering Limited Position Type: Full-Time, Remote About Us: Axionova Engineering Limited is at the forefront of engineering innovation, delivering cutting-edge solutions to complex challenges in civil engineering, construction, and architectural domains. As part of our commitment to operational excellence, we are seeking a dedicated IT Technician to join our dynamic team remotely. This role offers the opportunity to work with a forward-thinking company that values technical expertise, collaboration, and professional growth. Position Overview: The IT Technician will be responsible for maintaining and improving the company's IT infrastructure, providing support to employees, troubleshooting technical issues, and ensuring smooth daily operations. Working remotely, you will play a crucial role in managing hardware, software, and network systems, contributing to a seamless IT environment for all Axionova Engineering Limited employees. Key Responsibilities: - Technical Support: - Provide first-level support to employees for hardware, software, and network-related issues. - Resolve technical queries via remote support tools, email, or phone. - Document solutions to recurring problems in the companys IT knowledge base. - System Maintenance and Updates: - Perform regular system updates, patches, and upgrades on company devices. - Monitor and maintain the integrity of the company's IT infrastructure, ensuring optimal performance. - Implement and oversee antivirus software and other security measures to safeguard company assets. - Hardware and Software Management: - Manage the procurement, setup, and distribution of hardware (laptops, peripherals, etc.) for employees. - Install, configure, and maintain software applications across company devices. - Manage licenses and subscriptions for essential software tools. - Network Administration: - Monitor network performance and troubleshoot connectivity issues remotely. - Configure and maintain VPN connections for remote employee access. - Coordinate with third-party providers for advanced network issues. - IT Asset Management: - Maintain accurate inventory records of IT equipment and software. - Ensure all equipment is returned and accounted for during employee offboarding. - Collaboration and Projects: - Collaborate with IT teams on larger infrastructure or system implementation projects. - Assist in training employees on new IT systems and protocols. Qualifications: - Education: - Bachelors degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are highly desirable. - Experience: - 2+ years of experience in IT support or a similar role, preferably in a remote setting. - Hands-on experience with operating systems (Windows, mac OS, and Linux). - Familiarity with IT service management tools and remote support software. - Skills: - Strong problem-solving and troubleshooting skills. - Proficiency in network configuration, VPN management, and cybersecurity protocols. - Excellent communication skills and the ability to explain technical concepts to non-technical users. Perks and Benefits: At Axionova, we believe in rewarding our employees generously. Here are some of the benefits youll enjoy in this role: 1. Flexible Remote Work: - Work from the comfort of your home, eliminating commuting time and costs. - Flexible working hours to accommodate your work-life balance. 2. Professional Development: - Access to sponsored certifications and training programs to advance your IT expertise. - Opportunities to attend industry conferences and workshops. 3. Health and Wellness: - Comprehensive health, dental, and vision insurance packages. - Mental health support programs, including access to online counseling services. 4. Generous Leave Policies: - Paid time off, including vacation days, personal days, and sick leave. - Paid parental leave for new parents. 5. Tech Stipends: - Annual technology allowance for upgrading personal devices or setting up a home office. - Access to company-subsidized internet plans to ensure seamless remote work. 6. Retirement and Financial Security: - Competitive salary and annual performance bonuses. - 401(k) retirement plan with company match contributions. 7. Inclusive Culture: - Be part of a diverse, collaborative, and innovative team. - Regular virtual team-building events to foster connections across the remote workforce. 8. Additional Perks: - Access to a company-wide Employee Assistance Program (EAP). - Discounts on travel, fitness memberships, and other lifestyle services. Why Join Axionova Engineering Limited? At Axionova, we don't just offer a job; we provide a platform to grow, innovate, and make a meaningful impact. Our remote-first culture prioritizes flexibility and inclusivity, ensuring every team member thrives in their role. If you are passionate about IT and eager to contribute to a company that values technological excellence, we would love to hear from you! Axionova Engineering Limited is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description The Job Coach is responsible for providing hands-on training and support to clients participating in the Work Adjustment Training (WAT) program, helping them develop both technical and professional skills needed for successful employment. This includes guiding clients in job-specific tasks, workplace behaviors, and essential soft skills such as communication, time management, and problem-solving. The Job Coach fosters a positive, culturally sensitive, and trauma-informed learning environment, building trust and rapport with clients while modeling professional conduct and workplace standards. This role requires strong communication, adaptability, and teamwork skills to support client growth and program goals. This is an onsite, client-facing position. Any work-from-home accommodations require CEO approval for a limited duration, with the expectation of returning to onsite work following the approved period. Responsibilities Common to all Agency Employees: Maintains confidentiality and trust with all employees, customers, participants, and trainees in compliance with HIPAA and organizational policies. Maintains culturally sensitive and trauma-informed interactions with employees, participants, and visitors, and pursues ongoing learning to strengthen cultural competence. Strives for mutually beneficial solutions, values interdependence, and upholds a shared responsibility for the success of the organization as a whole. Represents the agency in a positive and professional manner, demonstrating respect and professionalism in personal appearance and contributing to a clean, orderly, and welcoming facility environment. Demonstrates respect, courtesy and dignity for all. Demonstrates ethical conduct consistent with the National Association of Social Workers (NASW) Code of Ethics. Responds in a timely manner in all aspects of communication. Maintains a safe and clean working environment for self, employees, and visitors in compliance with OSHA regulations and other applicable safety standards relevant to the position's duties. Advocates for client needs and demonstrates adaptability and flexibility to support the health and success of the team, participants, and the agency by initiating improvements, solving problems creatively, and showing motivation for positive change and organizational growth. Completes all required agency training to maintain credentials and continuously enhance professional skills and knowledge. Ensures consistent compliance with all DKA policies and procedures, seeking guidance from the appropriate supervisor when questions or concerns arise. Adheres to assigned schedules and demonstrates punctuality, promptly communicating any scheduling conflicts, changes, or unforeseen absences to the appropriate supervisor. Assists in other areas as needed, supporting colleagues and agency operations by stepping in during absences, contributing to new projects, or performing tasks outside of regular responsibilities. Essential Duties and Responsibilities: Provides job coaching and training to clients assigned to the Pak Mail WAT program Coaches clients in both hard and soft skills to help them work towards a professional appearance and conduct. Assists clients in learning soft skills needed for successful employment: Stress management Time management Anger management Communication skills Organizational skills Attention to Detail Customer Service Provides hands-on instruction to clients in the technical skills required for high-quality work at a Pak Mail location, including packaging, crating, freight handling, mailbox management, shipping and receiving, use of the POS system, customer service, and basic logistics operations. Coaches clients on safe workplace practices, including proper lifting techniques and handling of materials. The Job Coach follows all DKA safety and emergency procedures, including OSHA requirements, and ensures safe use of equipment and worksite tools by staff and clients. Monitors supplies and materials for the assigned worksite, including packaging materials, shipping labels, and retail items, and communicates inventory needs to the Pak Mail Store Manager. Performs essential operational tasks in the event a client is absent to ensure worksite responsibilities continue smoothly, including shipping, receiving, and customer service duties. Provides guidance to clients in customer-facing skills, including greeting and assisting customers, answering phones, handling transactions, problem-solving in a professional manner, and appropriately escalating customer complaints to the Pak Mail Manager when they are beyond the Job Coach's scope. Completes required reports and documentation accurately and on time, including progress notes, monthly reports, time sheets, and incident reports. Attends client meetings (e.g., ART or Coordination of Care) and bi-weekly staff meetings as scheduled. Reports any serious or problematic incidents within 24 hours and seeks supervision for situations outside job scope or expertise. Maintains strict confidentiality of client and customer records in accordance with HIPAA, DRM, and Federal Copyright regulations. Communicates needs for company-provided resources or benefits, such as ADA accommodations, workers' compensation, equipment requests, and benefit updates, to the Pak Mail Store Manager or CFO. Accurately records hours in the designated payroll system (iSolved) and promptly reports any tardiness or PTO needs to the Pak Mail Store Manager. Performs other duties as assigned to support the success of clients and the overall operations of the Pak Mail worksite. Required Skills and Abilities: Ability to complete accurate, comprehensive, and timely case notes documenting client progress. Strong teaching and training skills, with patience and the ability to adapt instruction to clients with varying skill levels, learning styles, and professional goals. Ability to apply effective instructional principles and methods when working with individuals with disabilities or behavioral health challenges. Knowledge of the job market, job development practices, and Vocational Rehabilitation services and requirements. Understanding of group dynamics and the ability to work effectively with individuals experiencing behavioral or emotional challenges. Capacity to act responsibly and appropriately in emergency situations. Commitment to advocating for client needs and supporting positive vocational and personal outcomes. Excellent verbal and written communication skills. Strong organizational, time-management, and attention-to-detail abilities. Ability to work independently while maintaining effective collaboration within a team environment. Adaptability and flexibility in responding to evolving client needs and organizational priorities. Proficiency with Microsoft Office Suite and related computer applications. Required Education and Experience: High School Diploma or GED At least one of the following: Associate's degree or higher in social work, behavioral health, or a related field Peer or Recovery Support Specialist Certification Minimum of one (1) year of industry-related experience Regulatory and Credentialing Requirements: Must be able to obtain fingerprint clearance within 90 days of hire. Must have a valid Drivers License Must be able to pass a background check and pre-employment drug screening. Current CPR and First Aid certification required or must obtain upon hire. Maintain compliance with all ongoing Relias and BHT training requirements. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 50 pounds at times, due to the potential to perform work within the Archive and PakMail environments. Exertion Level: This job is deemed MEDIUM duty work, as defined by the Social Security Administration, Code of Federal Regulations, § 404.1567, Physical exertion requirements: (c) Medium work . Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. If someone can do medium work, we determine that he or she can also do sedentary and light work. Equal Opportunity Statement: DKA is an equal opportunity employer, and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Replies within 24 hours About Us: DataSource Technology delivers end-to-end technology deployment and network solutions to healthcare organizations across the United States. We specialize in executing high-volume, multi-site rollouts of critical IT infrastructure with precision and minimal operational disruption. Position Summary: The IT Desktop/TV Installation Technician plays a critical role in supporting large-scale technology installations within new construction environments. This is a hands-on position responsible for physically deploying, installing, and configuring a variety of technology and medical equipment-ranging from computers and monitors to printers, ergonomic carts, and wall-mounted devices. This role is ideal for mechanically inclined, tech-savvy individuals who enjoy working with their hands, following structured plans, and learning the technical side of infrastructure deployment. You'll work under the guidance of a Site Lead, senior engineers or project managers while gaining the skills and certifications needed to advance into more senior technical roles. This is a remote position with 100% travel to project sites. Candidates must successfully pass a background check and drug screening, and must hold a valid driver's license. Key Responsibilities Device Deployment & Installation Install, configure, wire manage and verify operation of computers, monitors, printers, TVs, carts, and related devices. Assemble and cable ergonomic carts (e.g., Ergotron) including mounting hardware and power/data routing. Wall-mount and secure displays, monitors, and other equipment according to plans and manufacturer guidelines. Site Preparation & Coordination Stage and inventory equipment prior to installation. Coordinate with cabling teams, electricians, and other trades to ensure proper pathways and connectivity. Follow construction drawings, elevation plans, and device location maps to ensure accurate placement. Testing & Documentation Power on and test installed equipment, ensuring network connectivity and device functionality. Record serial numbers, locations, and configuration status in project tracking tools. Communicate site conditions, issues, or conflicts to the lead engineer or project manager. General Labor & Field Work Use hand and power tools safely to drill, mount, route cables, and secure equipment. Work in active construction sites, ladders, lifts, ceiling spaces, and other environments as needed. Maintain cleanliness, safety, and professionalism on job sites. Required Skills & Competencies High school diploma or equivalent (technical certifications or associate degree a plus but not required) 1-2 years of experience in one or more of the following: Technology or AV installation Low-voltage cabling Construction or facilities work involving mounting, wiring, or equipment setup Familiarity with basic computer hardware, network connections, and peripheral setup. Ability to read and follow floor plans, elevation drawings, and installation diagrams. Proficiency with basic hand and power tools (drills, levels, pullers, cable tools, etc.). Ability to lift 50+ lbs, work at heights, and operate safely in construction environments. Strong attention to detail, dependability, and willingness to learn. Valid driver's license and reliable transportation to job sites. Preferred Qualifications OSHA 10 or OSHA 30 Certification Basic understanding of Ethernet cabling and network testing tools Prior experience in healthcare or clinical technology deployments Familiarity with structured cabling and mounting systems (Peerless, Chief /ICW arms, etc.) What We Offer Competitive salary based on experience All travel expenses reimbursed Supportive team culture and leadership structure Opportunity to work on large-scale, high-impact technology projects in the healthcare space Physical Requirements Moderate lifting/carrying up to 50lbs.; heavier weights with assistance Sitting & standing for long periods of time Repetitive motions and/or prolonged computer use Working at a fast pace, subject to many interruptions, physical/mental demands Work is primarily based on new construction job sites, including hospitals, clinics, and commercial facilities. All work will include travel and overnight stays across the US. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Compensation: $18.00 - $25.00 per hour

Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician I. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. Job Responsibilities This role is expected to be able to resolve the following technical issues with little or no assistance: Workstation operating system issues of any kind. Printer issues of any kind. Standard business application (Office, etc.) issues of any kind. Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. Basic networking troubleshooting related to desktop connectivity. Answer incoming Quick Fix calls from clients. Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations. Job Qualifications Experience with Windows and Mac OS troubleshooting. Prior experience in Helpdesk support or a similar role. Skilled in application troubleshooting, PC deployments/imaging, and user profile management. Proficient in supporting Office 365, MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications. Experience with Managed Service Providers (MSPs) is highly desirable. Job KPIs First-touch closed: Each ticket that is completed with only one-time entry contributes to this number Utilization: The percentage of time that you are on the clock and billing time to client tickets CSAT: Scores filled out by clients using the rating system in tickets Job Requirements: A home office set up that meets the following: Computer: A working computer with a minimum of 8GB RAM and one of the following: Windows 11 with an Intel i5 or i7 (8th generation or newer), or AMD Ryzen 5 or 7 (2000 series or newer), or mac OS 12 or newer. Internet: Stable internet connection with at least 5 Mbps download and upload speeds. Audio Equipment: A quality headset with a noise-cancellation feature for meetings. Mobile Device: A smartphone capable of installing the Microsoft Authenticator app. Webcam: An HD webcam for video calls. 2nd Monitor UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop) A very strong cultural fit the ITS way (Our core values will be discussed during the interview) Excellent command of the English language both spoken and written Able to work full time 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday) Able to pass our online behavior and cognitive assessments. Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer. Able to provide NBI Clearance (for PH applicants). Compensation: Pay rates start at $4.59/hr up to $6.89/hr and vary by experience and location. Benefits: Comprehensive Health Plans / HMO (Employee & Dependent/s) Life Insurance Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions) Paid Time Off (starts at 15 days per year) Maternity/Paternity Leave Paid US Holiday Night Shift Bonus Salary Advancement/Loan Health & Wellness Program Company-paid training and certification