Information Systems Technician remote jobs

At Radiology Associates of the Fox Valley, powered by LucidHealth , we're a team of innovative physicians focused on improving the futures of our patients AND our radiologists - and we're supported by a collaborative network of colleagues across Wisconsin and beyond. If you're a quality-focused teleradiologist looking for stability and uncapped growth potential while practicing as part of a dedicated teleradiology team - we want to talk with you today! What your future can hold… 7 on 7 off, 8:00 am - 4:00 pm Central $3K per 8-hour shift plus productivity with Uncapped financial growth Work remotely anywhere in the US - at-home workstation provided Generous benefits including health/vision/dental, disability, life insurance, 401k with company contribution, malpractice and tail coverage, CME stipend, and more! Additional opportunities for income In this role, we require that you're… Comfortable interpreting CT, Ultrasound, and X-ray with a small number of MRIs Emergency or Body fellowship trained a plus ABR Board Eligible or Board Certified Eligible for Wisconsin medical license Collaborative, committed to a team environment, and focused on quality patient care Radiology Associates of the Fox Valley, a LucidHealth practice, offers world-class, subspecialized diagnostic interpretations as well as vascular and interventional radiology treatment to families in Neenah, WI and across the Fox Valley. Our commitment to relationship-based care, combined with access to the latest in medical imaging technology, has earned us a reputation as the market leader in the region. With nearly 35 physicians, we serve 10 hospitals and clinical care sites in the region. LucidHealth (LH) which is an equal opportunity employer, providing equal employment opportunities for all qualified applicants and employees without regard to race, color, religion, ethnicity, age, sex, national origin, disability status, genetic information, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are growing our US team by the hundreds this year. It's a very exciting time to join our team because we not only invest in your technology training upon onboarding, we make a commitment to continue our investment in your learning throughout your career at Infosys. We offer mentorship programs, continuing education courses with our digital classroom partners and we build our leaders on the inside with our Leadership Institute program. As a Senior Tech Desktop Support Associate, you will provide specialized support to consulting and technical teams by contributing to various stages of the software development life cycle. You will assist the team and other Tech Support Associates by providing production and maintenance support, conducting root-cause analysis of issues, ensuring high quality and on-time customer service. You will play a critical role by contributing to the knowledge management process while interfacing with internal teams and driving higher efficiency. Job description: • Hardware Inventory Management ensuring stock levels are constantly monitored. • Hardware request and receipt through our internal ordering system. • Actively monitoring the ticket queue and managing requests through to completion. • Housekeeping on IT rooms. • Supporting events like annual Power down - post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam). • Supports hardware decommissioning events. • Supports Business moves / changes - ensure involvement in early stages of planning. • Managing escalations through to conclusion. • Manage client expectations. • Setup and installation of Temporary training rooms / Office wide events - Expo's. • Comms room patching. • Supports work from home hardware requests. • Ensure that policies and guidelines relating to overtime and expenses are adhered to. All local guidelines for cost control are adhered to. • Manage own workload to ensure that assigned activities are completed within targets defined within SLA's/OLA's. • Demonstrate high levels of customer care behaviors at all times and adopt an approach that shows consistent commitment to providing a customer focused quality service. • Work across lines of service to ensure a coordinated approach to providing support for the customer. • Actively participate in a program of Continuous Service Improvement taking ownership of actions that deliver results. • Perform basic troubleshooting, system upgrades and replacements for employees. • Deploy equipment for new hires and refreshes and collect equipment from offboarded employees. • Evaluate user requests and requirements and recommend effective technological solutions. • Install, configure, and troubleshoot hardware, including desktops, laptops, and peripherals. • Will be required to work outside business hours and participate in additional weekend work. • Image/re-image computers, configure IP phones and mobile phones. Pay = $19.23 EEO/About Us : About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

The Service Desk Technician II is part of the Information Technology Service Desk Team and is the direct support for the installation, maintenance and troubleshooting of desktop computers, laptops, printers and network services. This position is the first point of contact for users who contact the service desk team through phone, email and ticketing system to ensure that users receive appropriate assistance, status updates and resolution in a timely manner. The Information Systems Specialist will assist in the installation, implementation, and upgrades of internal systems and maintain a tracking system for usage evaluation. Position Responsibilities: Utilizes ticketing system to communicate, document, schedule and prioritize issues for internal and off-site employees Escalates advanced issues to appropriate team members or other teams. Notifies user of escalation through status updates Maintains records and inventory of computers, hard drives, monitors, RSA tokens, travel laptops and other computer accessories Updates documentation for self-help instructions, standard operating procedures and technical guidelines relating to IT Completes daily service desk activities monitoring ticketing system and providing support to remote users, VPN, Microsoft Office, Windows and Mac OS support, iPhones, desk phones, tablets, local/network printers, and any industry software Responsible for Windows & Mac imaging of computer systems, setting up new hire employees with equipment & gathering of equipment from off-boarding employees Provides support for on-site/off-site meetings, conference rooms and audio/video related support Performs hardware support including installs, troubleshooting, basic repairs, printer maintenance, e-waste and responsibility for the storage and inventory tracking of new and used equipment; assists team with preparing for IT related projects with testing & deployments Builds stable, productive internal/external working relationships using effective interpersonal skills. Demonstrates effective, clear, and concise written and verbal communication skills. Articulates solutions in an effective and cohesive manner Develops professional expertise and understanding of the specialization; applies company policies and procedures to resolve a variety of issues and normally receives general instructions on routine work and detailed instructions on new projects/assignments Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors Other duties as assigned Basic Qualifications (Required Skills & Experience): High School Diploma or GED required; some College coursework / B.S. in Computer Science or related discipline preferred Minimum of 2 - 5 years of relevant experience or equivalent combination of education, training, and experience Computer industry certifications are preferred (CompTia Network+, Security+, Microsoft, VM, Cisco) Demonstrates strong customer service for phone and face-to-face interaction Effective, clear, and concise written and verbal communication skills; articulates solutions in an effective and cohesive manner Other Qualifications & Desired Competencies: Demonstrates effective analytical, problem-solving, interpersonal, time management, organizational & interpersonal skills Ability to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties Displays strong initiative and drive to accomplish goals and meet company objectives Takes ownership and responsibility for current and past work products Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company Focuses on teamwork and puts the success of the team above one's own interests Physical Demands: Ability to work in an office environment (Constant) Ability to safely lift up to 50 lbs. and carry/move objects of varying shapes and sizes (Occasional) Required to stand and sit for long periods (Frequent) Required to talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Constant) The salary range for this role is: $27 - $39 AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. ITAR Requirement: T his position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements. Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************** We also encourage you to review our company website at ******************** to learn more about us. Principals only need apply. NO agencies please. Who We Are Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC. Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed. What We Do Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition. We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status. ITAR U.S. Citizen, U.S. Permanent Resident (Green Card holder), asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) or a person approved for an export license from the appropriate governing agency.

Arbol is a global climate risk coverage platform and FinTech company offering full-service solutions for any business looking to analyze and mitigate exposure to climate risk. Arbol's products offer parametric coverage which pays out based on objective data triggers rather than subjective assessment of loss. Arbol's key differentiator versus traditional InsurTech or climate analytics platforms is the complete ecosystem it has built to address climate risk. This ecosystem includes a massive climate data infrastructure, scalable product development, automated, instant pricing using an artificial intelligence underwriter, blockchain-powered operational efficiencies, and non-traditional risk capacity bringing capital from non-insurance sources. By combining all these factors, Arbol brings scale, transparency, and efficiency to parametric coverage. About the RoleArbol is seeking an experienced IT Support Specialist to join our fast-paced, innovative team. In this role, you will be instrumental in ensuring the seamless operation of our IT infrastructure and providing exceptional technical support to our employees. You will leverage your expertise to troubleshoot complex issues, enhance user experience, and contribute to our mission of delivering top-notch technology solutions. This is an in-office role in Sarasota, Florida, with the option to work remotely one day a week. What You'll Be Doing Provide first-line technical support for hardware and software issues across various platforms, including Windows, mac OS, and Linux environments. Diagnose and resolve technical problems using remote support tools and on-site visits, ensuring minimal disruption to operations. Set up and configure new devices, ensuring compliance with company standards and security protocols. Maintain accurate documentation of support requests, resolutions, and knowledge base articles to improve team efficiency. Collaborate with cross-functional teams to implement system upgrades, software installations, and network configurations. Monitor and manage IT inventory, including hardware, software licenses, and peripherals. Conduct user training sessions to enhance technical proficiency and promote best practices within the organization. What You'll Need 5+ years of experience in IT support or a related field, demonstrating a strong technical foundation. Proficiency in troubleshooting hardware and software issues across multiple operating systems. Experience with IT ticketing systems and remote support tools. Strong understanding of networking concepts and protocols. Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical users. Deep knowledge of desktop and mobile operating systems (Windows, mac OS, iOS, Android). Experience with network troubleshooting tools and techniques. Understanding of cybersecurity principles and practices. What's Great to Have Experience with Active Directory, Microsoft Office 365, Google Workspace, and cloud-based services. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ITIL framework and best practices in IT service management. Candidates for this role must be located in the United States. Interested, but you don't meet every qualification? Please apply! Arbol values the perspectives and experience of candidates with non-traditional backgrounds and we encourage you to apply even if you do not meet every requirement. AccessibilityArbol is committed to accessibility and inclusivity in the hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you require an accommodation to apply or interview, please contact *********** BenefitsArbol is proud to offer its full-time employees competitive compensation and equity in a high-growth startup. Our health benefits include comprehensive health, dental, and vision coverage, and an optional flexible spending account (FSA) to support your health. We offer a 401(k) match to support your future, and flexible PTO for you to relax and recharge.

At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients. We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change. About the Role: We're looking for a full-time Technical Support Specialist to join our Campaign Support team. In this role, you will enhance and nurture the customer experience by quickly communicating with customers regarding questions, problems, technical issues. This is a full-time position reporting to the Manager of Campaign Support Location: Remote position Salary Range: Non-exempt role with a salary range of $46,000-$56,000, depending on experience and location How You'll Make an Impact: Maintain thorough knowledge of Submittable's platform and features to provide accurate and effective technical support Provide support and maintain customer satisfaction at all stages of the customer journey Respond promptly to customer inquiries via phone, email, and chat, troubleshooting technical issues and answering product questions Provide clear guidance, solutions, and best practices to help customers successfully use the platform Track and log customer issues, ensuring follow-up and resolution in a timely manner Maintain accuracy of customer help resources as the product evolves Identify, test, and report software bugs to Product team Proactively flag potential issues or recurring problems to support continuous improvement About You: You're a highly collaborative, solution-oriented professional with a passion for delivering excellent customer support. You thrive in fast-paced environments, care deeply about customer outcomes, and bring a mix of analytical thinking, empathy, and curiosity to every interaction. Experience & Expertise 1+ years in Customer Support or Technical Support roles Ability to troubleshoot software issues and guide users to resolution Experience working with customer support tools Comfortable supporting live chat platforms Builder Mentality Solutions-first mindset with strong problem-solving skills Ability to stay calm and effective, especially when handling complex technical issues Curious and proactive Comfortable navigating ambiguity and evolving processes Partner, Collaborator, Communicator Exceptional communication skills - especially when translating technical concepts to both technical and non-technical audiences Adept at handling multiple high-priority tasks with strong organizational and prioritization skills A team player who works well cross-functionally and values shared success Capable of building strong customer rapport over time Committed to transparency, accountability, and continuous improvement Preferred Systems & Tooling Experience/Knowledge: Proficiency in data tools Exposure to scripting or programming languages (preferred but not required) Experience documenting software bugs and enhancement requests for technical teams (preferred but not required) Familiarity with SaaS platforms and a general understanding of software development lifecycles (preferred but not required) Experience with automation tools We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time . In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, West Virginia, and Wyoming. Why Submittable? Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change. At Submittable, you'll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply! Benefits: We are proud to offer highly competitive benefits to our full-time employees, including: Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts 401(k) plan with employer match starting day one Equity stock options to share in our success Flexible hours, remote work options, and generous vacation and sick leave Paid parental leave for mothers, fathers, and adoptive parents Professional development stipends to support your career growth Opportunities to participate in community outreach and volunteer programs Monthly company-sponsored happy hours and gatherings to connect and unwind Our Commitment to Inclusion & Belonging At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture. We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good. As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background. Our Approach to AI in our Hiring Process We believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. For additional information regarding the use of AI in hiring please review our AI Guidelines & Policies. Need accommodations? Let your recruiter know early so we can support you.

DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities: Examples of key duties are interpreted as being descriptive and not restrictive in nature. Identifies, diagnoses, and resolves any assigned support requests Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system Provides one-on-one end-user problem resolution over the phone Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements On-going self-training to preserve professional skillsets required to perform job duties Provide after-hour support for clients during scheduled on-call rotation Assist in Managed IT Projects as instructed by Project Team Manager Assists in creating materials/documentation for end-user frequently asked questions (FAQs) Train users on network login, printing, accessing network shares, printing, scanning and software applications Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues Takes ownership of tasks and follows through to ensure complete resolution Takes a personal interest in, and responsibility for, quality of work performed, or work associated with Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members Provide accurate time estimates for how long a task will take to complete Understand that the success of individuals is measured by the success of their teams Qualifications: Excellent verbal and written communication skills 1-3 years experience providing IT support to end users Managed IT Services experience desirable Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365 Experience leveraging PSA ticketing system and RMM tools for remote management Certifications such as CompTIA A+ are desirable Work Week Format: Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC) Remote Work Schedule varies based on scheduling and approval by Service Manager Lunch schedule varies on team availability and is limited to one hour Attendance to training or called meetings is mandatory Mandatory on-call rotation schedule as required

Please have interested candidates check out NRTC at ************* prior to interviewing for the opportunity. I want to ensure they are educated on the client prior to the G3. Every remote candidates must have an reliable internet connection with a download speed of 20 and an upload speed of 5 to be able to successfully work from home within this role. They will also need to be able to provide their own ethernet cord as NRTC would want them hard-wired into their workstation. NRTC provides the PC, 2 monitors, headset, mouse and keyboard.** NRTC is Member Driven and Technology Focused - providing solutions that help our 1,500 electric and telephone members bring all the advantages of today's evolving technology to rural America. NRTC's solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated broadband, managed services, smart grid, mobile and video solutions. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations. The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. • Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting • Diagnose and resolve basic hardware and software issues, including operating system problems, connectivity issues, and user account management • Contribute to and utilize the internal knowledge base for common issues and solutions and provide feedback for improvement • Create, update, and close support tickets in the IT ticketing systems, ensuring accurate documentation of all issues and resolutions • Provide excellent customer service, maintaining a positive and professional attitude while assisting users with their technical issues • Strong problem-solving skills and attention to detail including multi-tasking • Effectively troubleshoot and resolve customer complaints or concerns while maintaining a positive attitude. • Meet or exceed performance metrics including call handling time, quality assurance, and other metrics as assigned • Perform other duties as assigned Skills Windows 10, Troubleshooting, Customer service, Technical support Top Skills Details Windows 10,Troubleshooting,Customer service,Technical support Additional Skills & Qualifications NRTC wants a group of 10 ISP technicians to be LOCAL to either their Cedar Rapids IA, Huntsville AL or Raleigh NC centers if possible. Will consider fully remote candidates as well. Expectation is that training will be 100% remote. LOCAL Cedar Rapids candidates will pick up equipment from NRTC the Friday before the project starts. All other ISP techs will have equipment shipped out to them directly. Training will start on Monday 11/3. • 6 weeks training - Missing more than 1 day can lead to a drop in the program. (internally, will review on a case by case basis) • First 30 days on the floor - first out for any reason will lead to a final warning with or without a doctor's note. Providing a note will count as one instance instead of multiple days of absence. (consider this one pass in the first 30 days) • Planned days off, in advance, would need approval. • Second time out while on a warning can lead to a drop. (unless there is an extenuating circumstance that can be explained and documented.) Willing to consider on a case by case basis. • NCNS will most likely be a drop and is not tolerated due to lack of communication and following policy. • After 30 days we will start to measure attendance compliance. This score can not reach below 92.5% meaning you must be at work 92 Assigned schedules will be working 2nd shift hours. All schedules after training require working on either a Saturday or a Sunday or both Sat/Sun with two days off back to back during the week. The majority of the day schedules in this group work both Sat & Sun. I will align candidates to a specific shift during the interview/G3 if the conversation goes well. The Tier II qualifications would be to have one of the following; candidates who meet one of the criteria below can be started at $15.50/hr. • AA or some sort of completed education in Computer Science or related IT field • obtained 2 Certifications in A+, Sec+, Net+ or CCNA *$1.00 differential upon conversion Experience Level Entry LevelThe Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. • Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting • Diagnose and resolve basic hardware and software issues, including operating system problems, connectivity issues, and user account management • Contribute to and utilize the internal knowledge base for common issues and solutions and provide feedback for improvement • Create, update, and close support tickets in the IT ticketing systems, ensuring accurate documentation of all issues and resolutions • Provide excellent customer service, maintaining a positive and professional attitude while assisting users with their technical issues • Strong problem-solving skills and attention to detail including multi-tasking • Effectively troubleshoot and resolve customer complaints or concerns while maintaining a positive attitude. • Meet or exceed performance metrics including call handling time, quality assurance, and other metrics as assigned • Perform other duties as assigned Additional Skills & Qualification LOCAL to either their Cedar Rapids IA, Huntsville AL or Raleigh NC centers if possible. Training will start on Monday 12/1. The Tier II qualifications would be to have one of the following; candidates who meet one of the criteria below can be started at $15.50/hr. • AA or some sort of completed education in Computer Science or related IT field • obtained 2 Certifications in A+, Security+, Net+ or CCNA. Pay and Benefits The pay range for this position is $15.00 - $15.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Nov 6, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Computer Platform Service Batch Operations technician. Responsible for, monitoring, scheduling and troubleshooting various IT schedules and jobs in Control M mainframe and enterprise environments, providing a high degree of customer support for applications supported mainly by clients Hardware/Software Environment: Control M- Mainframe Client Side Changeman Informatic Top Required Skills & 5 Years of Experience: Control-M System Monitoring JCL Mainframe System Monitoring Nice to Have Skills: Changeman ServiceNow MS Office Products Powered by JazzHR 7NbjLlnFWB

The Committee for Public Counsel Services, the Massachusetts state public defender agency, is seeking two full-time IT Support Specialists in its Information Technology Division to work directly with staff via phone, email, and in-person to address staff technology challenges and deliver new technology. These positions are part of the IT Infrastructure team. The IT Division has permanent workspace in Boston, Brockton, Worcester and Springfield. One position will be located in Boston and the other in either Worcester or Springfield, depending on the needs of the Division and the selected candidate. We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all. Our Values Courage • Accountability • Respect • Excellence DIVERSITY AND INCLUSION MISSION STATEMENT CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community. AGENCY OVERVIEW CPCS is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters. The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics. DEPARTMENT OVERVIEW The Information Technology Division enables and enhances the delivery of the Agency's mission to serve our clients through the creation of innovative digital products and the support of staff, private counsel, and vendor partners. We accomplish these objectives by providing application development and infrastructure services focusing on client success and strategic IT service delivery both as technology leaders and partners in the fight for equal justice and zealous advocacy on behalf of our clients. POSITION OVERVIEW This role is a frontline position working directly with staff via phone, email, and in-person to address staff technology challenges and deliver new technology. This position is part of the IT Infrastructure team. This position, in conjunction with other infrastructure staff, responds to helpdesk inquiries as well as completing project-based work. In addition to addressing helpdesk queries and delivering and setting up new end-user technology, this position will deliver technology projects to address Agency priorities. CPCS IT believes in providing career and technical development for the individual in this role. We do this through formal and ad hoc training and through project work. The person in this role must be comfortable with working directly with non-technical staff at the Agency and problem solving with staff of varied technical knowledge. This position is expected to travel to various offices around the Commonwealth. Travel is estimated up to 40% of working hours. The IT Division has permanent workspace in Boston, Brockton, Worcester and Springfield. One position will be located in Boston and the other in either Worcester or Springfield, depending on the needs of the Division and the selected candidate. The IT Support Specialists will report directly to the Helpdesk Supervisor. Qualifications MINIMUM ENTRANCE REQUIREMENTS * Associates degree in computer science or related field or comparable experience; * 2+ years' experience directly interacting with systems and end-users both remotely and on-site. This includes, providing technical Helpdesk and technical customer service in a Microsoft environment, including Windows 10/11, Windows servers 2016-2022, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Azure experience helpful; * 2+ years' experience troubleshooting hardware, software, and network problems; * 2+ years' experience managing small projects; * 2+ years' experience troubleshooting network or server issues in a Windows environment; * Valid driver's license and a reliable personal vehicle for transportation on a reimbursable basis. Travel is estimated at up to 40% within the Commonwealth; and, * Access to home internet access sufficient to work remotely. QUALIFICATIONS/SKILLS * Strong communication and customer service skills, and attention to detail; * Proven ability to work effectively as part of a team and independently; * Ability to maintain strict confidentiality and to exercise considerable judgment and discretion; and, * Ability to handle multiple tasks, prioritize effectively, meet deadlines, and deliver high-quality work. Responsibilities RESPONSIBILITIES The duties of the IT Support Specialist include, but are not limited to: * Providing technical support to end-users in a timely fashion via telephone, email, remote login or in person, including troubleshooting, instruction, setup, and installation of desktops (including peripherals), software, printing (including drivers), networking, VPN, connectivity, and servers; * Upgrading software; * Supporting setup of mobile devices; * Providing remote and onsite network, hardware and software support at roughly 20 field offices in Massachusetts; * Imaging and repairing computers and troubleshooting hardware and software issues; * Proactively identifying solutions to improve end-user experience and Agency technology profile; * Identifying new technologies for the Agency that can improve IT operations or end-user effectiveness; * Updating and installing virus protection and removing viruses when necessary; * Leading, managing, and/or supporting special technology projects; * Troubleshooting routers, switches, high-speed ISP connections; and, * Other responsibilities as assigned. EEO Statement The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang, at ************************

Remote IT Technician Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits At Heritage Civil Works, we don't just engineer solutions we pioneer the future across pollution control, aerospace, biotechnology, and energy industries. Our people are the core of that innovation, and we invest in them with the same excellence we bring to every project. Were seeking a Remote IT Technician who is passionate about precision, security, and service someone who can power a fully remote, high-performance workforce at the cutting edge of engineering. What You'll Handle: - Provide top-tier technical support for our global team solving hardware, software, network, and systems issues remotely. - Configure, deploy, and maintain devices (laptops, mobile devices) and tools (VPNs, collaboration software, endpoint security). - Manage user access, system updates, backups, and cloud service optimization (Microsoft 365, Google Workspace, etc.). - Support onboarding and offboarding processes ensuring every team member is equipped for success from day one. - Proactively monitor systems, anticipate issues, and implement solutions that strengthen security and efficiency. - Keep precise documentation of IT procedures, troubleshooting steps, and system configurations. - Coordinate with external vendors and escalate complex issues when needed. What You'll Bring: - 2+ years experience in IT Support, Helpdesk, or Systems Administration roles, preferably supporting remote environments. - Expertise with Windows, MacOS, mobile platforms, and common business cloud applications. - Deep understanding of VPNs, endpoint protection, device management, and cybersecurity best practices. - Strong communication skills able to translate technical concepts into clear, user-friendly language. - Highly organized, self-motivated, and comfortable working independently in a remote-first environment. - Bonus points for certifications (CompTIA A+, Network+, Microsoft Certified Professional, or similar). What We Offer: At Heritage Civil Works, we believe investing in our people is investing in our future. As part of our team, you'll enjoy: - Comprehensive Health Insurance (medical, dental, vision) - Professional Development Support (courses, certifications, training programs) - Paid Time Off (PTO) and Paid Holidays because rest fuels excellence - 401(k) Retirement Plan with company matching - Wellness Programs and Mental Health Support - Home Office Stipend to set up your ideal workspace - Performance Bonuses tied to personal and company success - Opportunities for Career Advancement into systems engineering, cybersecurity, or cloud infrastructure roles Join a Team That Moves Industries Forward If you're ready to bring your expertise to a company where precision meets passion, where your work powers real-world innovation, then Heritage Civil Works is ready to welcome you. Apply today. Heritage Civil Works Engineering Tomorrow, Today.

Company: Crystora Dynamics Are you passionate about technology and dedicated to providing top-tier technical support? At Crystora Dynamics, we understand the vital role that IT technicians play in maintaining smooth operations in a fast-paced digital environment. As a fully remote IT Technician, you'll be joining a forward-thinking team that values innovation, work-life balance, and professional growth. Enjoy the flexibility of working from anywhere while being part of a company dedicated to empowering your career journey with comprehensive benefits, ongoing training, and a supportive work culture that prioritizes your development. Job Summary: In your role as an IT Technician at Crystora Dynamics, you'll be the backbone of our technology infrastructure, ensuring our systems run seamlessly. Your responsibilities will span from installing hardware and configuring software to managing cybersecurity and troubleshooting technical issues. This role demands a proactive, self-motivated professional with excellent problem-solving abilities and a commitment to delivering outstanding support. As we continue to grow and innovate, you will be essential in maintaining our technical integrity, providing you with dynamic career growth and learning opportunities along the way. Key Responsibilities - System Installation and Configuration: Set up and configure computer hardware, software, networks, printers, and scanners to ensure that all systems are fully functional and optimized. - System Monitoring and Maintenance: Regularly monitor our IT systems and networks to identify potential issues before they impact operations, maintaining a stable and efficient IT environment. - Troubleshooting and Problem Resolution: Diagnose and resolve hardware, software, and network issues, ensuring minimal downtime and smooth system operations for all users. - User Support and Assistance: Provide timely technical support to end-users via phone, email, and remote sessions. This includes resolving software and hardware queries and assisting with account and password management. - Data Backup and Recovery: Perform regular data backups and manage recovery protocols to protect against data loss, ensuring business continuity in case of system failures. - IT Inventory Management: Track and manage IT assets, ensuring hardware and software are up-to-date and aligned with the latest industry standards and company requirements. - Cybersecurity and Updates: Implement security software, monitor for vulnerabilities, and regularly update systems to guard against potential cyber threats. - Emerging Technology Awareness: Stay informed on new technologies and industry trends, recommending updates and improvements to keep our IT environment on the cutting edge. Requirements - Technical Expertise: Strong background in computer hardware, software, and network management, with experience in diagnosing and resolving a wide range of IT issues. - Certifications: Relevant certifications (such as A+, CCNA, MCSE) are highly desirable. - Problem-Solving Skills: Excellent analytical skills to troubleshoot issues independently and resolve them quickly. - Communication Skills: Ability to communicate technical concepts clearly to non-technical users, delivering exceptional service and building strong relationships. - Adaptability: Capacity to handle multiple tasks under pressure and adapt to shifting priorities in a fast-paced work environment. - Cybersecurity Knowledge: Awareness of cybersecurity best practices and experience with security software and protocols. - Educational Background: A diploma or degree in Computer Science, Information Technology, or a related field. Why Crystora Dynamics? - Fully Remote Role: Work from the comfort of your home while being fully connected to a supportive and dynamic team. - Career Growth: We offer structured paths for career advancement, certifications, and personal development tailored to your goals. - Flexible Hours: Enjoy the flexibility to manage your work hours in a way that best fits your lifestyle and productivity. - Comprehensive Benefits: Competitive salary, health insurance, paid time off, and other benefits to support your well-being. - Collaborative Culture: Join a team that values knowledge-sharing, creativity, and collaboration, where every contribution is recognized and appreciated. Crystora Dynamics is a company that believes in creating an inclusive and enriching environment. If you are ready to leverage your skills in a role where you'll be both challenged and supported, we want to hear from you.

Please Note: Due to postal service delays, electronic submission of application is recommended. Please see the Duty Statement link, found in the Additional Documents section, for more information. You will find additional information about the job in the Duty Statement. Working Conditions * Statewide travel (30%) with possibly overnight stays. Will be required work at remote facilities or incidents to affect repairs onsite, which can involve overnight travel. Hardware repair requires occasional lifting of PC's and printers which should not exceed 40 pounds. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY TECHNICIAN Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-497230 Position #(s): 541-021-1400-XXX Working Title: Information Technology Technician Classification: INFORMATION TECHNOLOGY TECHNICIAN $4,133.00 - $5,538.00 A $4,485.00 - $6,011.00 B $4,934.00 - $6,613.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Fresno County Telework: In Office Job Type: Permanent, Full Time Department Information The California Department of Forestry and Fire Protection (CAL FIRE) is California's fire department and resource management agency. The organization is comprised of nearly 12,000 permanent and seasonal employees. The mission of the Department is to serve and safeguard the people and protect the property and resources of California. When you join CAL FIRE, you join a family of employees that function as a team. You will build trust and friendship with your co-workers, as together you respond to emergencies and challenging situations. CAL FIRE provides employees with a variety of career choices and opportunities. CAL FIRE offers well-paying careers and opportunities for advancement. We hope that you will consider a rewarding and challenging career with CAL FIRE! Special Requirements * If using education to meet Minimum Qualifications, please provide transcripts. All job applicants must provide their employment history on the application form (State Application STD 678) rather than attaching a resume to the form, otherwise the application may be considered incomplete. 1. Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. 2. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. The minimum qualifications can be found in the Information Technology Technician classification specifications. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 11/7/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Forestry & Fire Protection N/A Attn: Classification & Hiring - Personnel Technician P.O. Box 944246 Sacramento, CA 94244-2460 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Forestry & Fire Protection N/A Classification & Hiring - Personnel Technician 710 Riverpoint Court, Suite 250 West Sacramento, CA 95605 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Mike Ayson (000) - ********************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Reasonable Accommodation Coordinator ************** ReasonableAccommodations@fire.ca.gov California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. ADDITIONAL INFORMATION * This is a deep class position with increasing responsibilities; candidate's experience and/or education will determine the range they will be placed in. * This position is Pending Budget Approval. Filing a job application "within the time" shall mean: applications must be postmarked by the United States Postal Service (USPS) or depositing with a parcel delivery or courier service no later than the final filing date specified by the job vacancy announcement, provided that the parcel contains proof of a timely deposit with the parcel delivery or courier service or * Date stamped at the appropriate office of the appointing power no later than the final filing date specified by the job vacancy announcement or * Electronically transmitted no later than 11:59 p.m. Pacific Time on the final filing date specified on the job vacancy announcement. For the purposes of determining whether an application has been filed within the time as set forth above, any dates printed on mobile barcodes or equivalent mobile print technology shall not be considered postmarks and, as such, are not acceptable proof of the date the application was filed. ADDITIONAL APPLICATION INSTRUCTIONS A completed State Application (STD. 678), a Resume, and any other relevant documents (e.g. transcript copies, copies of degree(s), cover letter, etc.) should be submitted electronically via your CalCareer Account, by U.S. mail, or by dropping your application package off. Both addresses are listed in this Job Advertisement. Please reference Job Control 497230 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section on the STD. 678. SROA and surplus candidates should submit a copy of their letter with their application. Please note you can only apply for one Job Control per application submission. Candidate may be selected by Resume Review. Temporary Appointments (TAU) may be considered if conditions warrant. TAU may be made to anyone regardless of eligibility. TAU may not exceed 9 months and will require eligibility to be obtained through an examination process in order to transition to a permanent or limited-term appointment. Applicants are highly encouraged to complete a Recruitment Questionnaire, located at: ************************************** Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client's most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We're looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply.

Job DescriptionAbout Us: DataSource Technology delivers end-to-end technology deployment and network solutions to healthcare organizations across the United States. We specialize in executing high-volume, multi-site rollouts of critical IT infrastructure with precision and minimal operational disruption. Position Summary: The IT Desktop/TV Installation Technician plays a critical role in supporting large-scale technology installations within new construction environments. This is a hands-on position responsible for physically deploying, installing, and configuring a variety of technology and medical equipmentranging from computers and monitors to printers, ergonomic carts, and wall-mounted devices. This role is ideal for mechanically inclined, tech-savvy individuals who enjoy working with their hands, following structured plans, and learning the technical side of infrastructure deployment. Youll work under the guidance of a Site Lead, senior engineers or project managers while gaining the skills and certifications needed to advance into more senior technical roles. This is a remote position with 100% travel to project sites. Candidates must successfully pass a background check and drug screening, and must hold a valid drivers license. Key Responsibilities Device Deployment & Installation Install, configure, wire manage and verify operation of computers, monitors, printers, TVs, carts, and related devices. Assemble and cable ergonomic carts (e.g., Ergotron) including mounting hardware and power/data routing. Wall-mount and secure displays, monitors, and other equipment according to plans and manufacturer guidelines. Site Preparation & Coordination Stage and inventory equipment prior to installation. Coordinate with cabling teams, electricians, and other trades to ensure proper pathways and connectivity. Follow construction drawings, elevation plans, and device location maps to ensure accurate placement. Testing & Documentation Power on and test installed equipment, ensuring network connectivity and device functionality. Record serial numbers, locations, and configuration status in project tracking tools. Communicate site conditions, issues, or conflicts to the lead engineer or project manager. General Labor & Field Work Use hand and power tools safely to drill, mount, route cables, and secure equipment. Work in active construction sites, ladders, lifts, ceiling spaces, and other environments as needed. Maintain cleanliness, safety, and professionalism on job sites. Required Skills & Competencies High school diploma or equivalent (technical certifications or associate degree a plus but not required) 12 years of experience in one or more of the following: Technology or AV installation Low-voltage cabling Construction or facilities work involving mounting, wiring, or equipment setup Familiarity with basic computer hardware, network connections, and peripheral setup. Ability to read and follow floor plans, elevation drawings, and installation diagrams. Proficiency with basic hand and power tools (drills, levels, pullers, cable tools, etc.). Ability to lift 50+ lbs, work at heights, and operate safely in construction environments. Strong attention to detail, dependability, and willingness to learn. Valid drivers license and reliable transportation to job sites. Preferred Qualifications OSHA 10 or OSHA 30 Certification Basic understanding of Ethernet cabling and network testing tools Prior experience in healthcare or clinical technology deployments Familiarity with structured cabling and mounting systems (Peerless, Chief /ICW arms, etc.) What We Offer Competitive salary based on experience All travel expenses reimbursed Supportive team culture and leadership structure Opportunity to work on large-scale, high-impact technology projects in the healthcare space Physical Requirements Moderate lifting/carrying up to 50lbs.; heavier weights with assistance Sitting & standing for long periods of time Repetitive motions and/or prolonged computer use Working at a fast pace, subject to many interruptions, physical/mental demands Work is primarily based on new construction job sites, including hospitals, clinics, and commercial facilities. All work will include travel and overnight stays across the US. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Your Impact Open, remove staples, identify and prepare mail for scanning by inserting barcodes for all incoming TPA claims mail. Assists in uploading documents into Origami Claims system. Enters medical bill payments and vendor fee charges into the system. Cross Training with Claim Administrator tasks. Assigned special projects as needed. Index, Barcode and scan agency mail. Provide clerical support to the Claim Administrators. Successful Candidates Will Have Strong Written and verbal communication skills. Strong organizational skills. Ability to work successfully in a deadline driven environment. Ability to work in the office three days a week. Working knowledge of MS Office Products and Adobe. This position has no direct supervisory responsibilities however it may act as a team leader for special projects. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This is largely a sedentary role; however, standing to scan documents is part of the process. No expected heavy lifting would be required. Position Type/Expected Hours of Work This is a part-time position. The organization has flexible start times. Evening and weekend work may be required as job duties demand. Travel This position may require some local travel. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical requirements of the position are subject to modification to reasonably accommodate individuals with disabilities. Thomas McGee is an Equal Opportunity Employer. Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies is an Accession Risk Management Group company, with over 200 offices and more than 5,000 employees across the U.S. and Canada. Our industry recognition includes being named a Great Place to Work, Best Places to Work in Insurance, and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

84.51° IT / Infrastructure & Cloud Technology - Co-op Program This role requires you to be in office M-TH, with the potential option to work remote on F (if role allows). Housing is not provided for Co-ops. Semester: Spring 2026 Program Duration: January 12 - May 8, 2026 This is a strict start and end date; must be available for the entire program duration - we will not accommodate dates outside of this. You must be available to work full-time (8am-5pm EST) during the whole duration of the co-op semester to be considered. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United Stated and with the Kroger Family of Companies (i.e. H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). SUMMARY: This semester long program is about doing hands-on work while learning about and experiencing our unique culture. You'll spend a semester working directly on a team and will be responsible for real work and seeing it to completion. We look for co-ops that would like to build upon their experience here, and we welcome successful co-ops back multiple times throughout their studies. We encourage and enable students to gain experience in all areas of our Infrastructure & Cloud Technology (ICT) space. ICT includes many different areas of work, each are listed below and we work to rotate co-ops as we invite them back. Co-ops are assigned to one team for the duration of the semester. We give you real responsibility because we know you are capable of doing real work, and we want you to have the opportunity to showcase your talent and develop your skill set. QUALIFICATIONS, SKILLS, AND EXPERIENCE: Pursuing a degree in Information Technology or related subject Must be current student Able to work 40 hours a week (8am-5pm) Adaptable Willing to work collaboratively Problem solving skills Great communication skills Loves to learn new things Fast learner Takes initiative Ability to take direction from mentors CO-OP PROGRAM TEAM PLACEMENTS: Collaboration & Office Technologies: The Collaboration & Office Technology team is responsible for identifying, implementing, and supporting end-user and in-office technology needs for 84.51°. We work to identify the proper solutions while also adhering to our enterprise standards to deliver reliable, maintainable, and secure solutions. We deliver client hardware and solutions that empower our users to deliver on our company's promise to innovate, build products, and deliver insights to Kroger that drive value to their customers. We utilize the following technologies: Windows OS, mac OS management, O365 administration, mobile device management, software packaging, video conferencing, audio visual technologies (mics, speakers, touch panels, projectors), digital signage, SCCM, Jamf Pro, Flexera, BiAmp, AMX, Omnivex, Dell, Apple, Microsoft. Networking and Tech Foundations: The Networking Team administers, maintains and troubleshoots the entire 84.51° full stack network infrastructure and Unified Communication Systems in our data centers and across our branch offices. A high-level view of responsibilities across our entire network include: Intra data center connectivity and Intra-office Ethernet and wireless connectivity Cisco switches, routers, firewalls and wireless controllers Cisco Unified Communication systems for Jabber, IP phones and video conferencing Cisco ISE (Identity Services Engine) for network port security Remote Access and site-to-site VPN Wide Area Network (WAN) connectivity Internet service at branch offices and data centers and related firewall rules The Tech Foundations team designs, installs, configures, and manages a wide range of technologies. The Tech Foundations team supports a wide range of technologies including: Automation, Data Backup/Restore, Data Center Management, Enterprise Storage, Linux Operating Systems, Server Hardware, and Server Security. There is always something new and exciting to learn on our team. Service Desk: The Service Desk is responsible for providing support on all 84.51° products, whether internally developed or off the shelf. The Support Bar/Desk is the front-line support to our internal and external customers, includes computers and end user devices. The role of the Support Desk Analyst is to ensure we do our best to make our customers' lives easier. The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues. Basic understanding of: Task orientated to work tickets to completion with assistance of senior members of the team Basic IT troubleshooting experience Windows, Linux, Operating Systems Networking technologies Database technologies TCP/IP protocol stack HTTP/HTTPS protocol stack Familiarity with command line syntax or willingness to learn Super bonus points for having experience with Python or PowerShell. (This means you would have the ability to: read current scripts, perform troubleshooting of scripts and suggest minor enhancements or perhaps implement these changes to current scripts.) #LI-DNI Pay Transparency and Benefits The stated hourly range represents the entire span applicable across all geographic markets from lowest to highest. Actual hourly offers are structured and will be determined by multiple factors including but not limited to function, office location and education level, in alignment with market data and cost of labor. Below is a list of some of the benefits we offer: Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Wealth: Health Savings Account with matching contribution (requires participation in qualifying medical plan). Happiness: Company paid holidays. Pay Range for Intern/Co-op Programs $20 - $26 USD

Job Description: IT Technician (Remote) Company: Axionova Engineering Limited Position Type: Full-Time, Remote About Us: Axionova Engineering Limited is at the forefront of engineering innovation, delivering cutting-edge solutions to complex challenges in civil engineering, construction, and architectural domains. As part of our commitment to operational excellence, we are seeking a dedicated IT Technician to join our dynamic team remotely. This role offers the opportunity to work with a forward-thinking company that values technical expertise, collaboration, and professional growth. Position Overview: The IT Technician will be responsible for maintaining and improving the company's IT infrastructure, providing support to employees, troubleshooting technical issues, and ensuring smooth daily operations. Working remotely, you will play a crucial role in managing hardware, software, and network systems, contributing to a seamless IT environment for all Axionova Engineering Limited employees. Key Responsibilities: - Technical Support: - Provide first-level support to employees for hardware, software, and network-related issues. - Resolve technical queries via remote support tools, email, or phone. - Document solutions to recurring problems in the companys IT knowledge base. - System Maintenance and Updates: - Perform regular system updates, patches, and upgrades on company devices. - Monitor and maintain the integrity of the company's IT infrastructure, ensuring optimal performance. - Implement and oversee antivirus software and other security measures to safeguard company assets. - Hardware and Software Management: - Manage the procurement, setup, and distribution of hardware (laptops, peripherals, etc.) for employees. - Install, configure, and maintain software applications across company devices. - Manage licenses and subscriptions for essential software tools. - Network Administration: - Monitor network performance and troubleshoot connectivity issues remotely. - Configure and maintain VPN connections for remote employee access. - Coordinate with third-party providers for advanced network issues. - IT Asset Management: - Maintain accurate inventory records of IT equipment and software. - Ensure all equipment is returned and accounted for during employee offboarding. - Collaboration and Projects: - Collaborate with IT teams on larger infrastructure or system implementation projects. - Assist in training employees on new IT systems and protocols. Qualifications: - Education: - Bachelors degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are highly desirable. - Experience: - 2+ years of experience in IT support or a similar role, preferably in a remote setting. - Hands-on experience with operating systems (Windows, mac OS, and Linux). - Familiarity with IT service management tools and remote support software. - Skills: - Strong problem-solving and troubleshooting skills. - Proficiency in network configuration, VPN management, and cybersecurity protocols. - Excellent communication skills and the ability to explain technical concepts to non-technical users. Perks and Benefits: At Axionova, we believe in rewarding our employees generously. Here are some of the benefits youll enjoy in this role: 1. Flexible Remote Work: - Work from the comfort of your home, eliminating commuting time and costs. - Flexible working hours to accommodate your work-life balance. 2. Professional Development: - Access to sponsored certifications and training programs to advance your IT expertise. - Opportunities to attend industry conferences and workshops. 3. Health and Wellness: - Comprehensive health, dental, and vision insurance packages. - Mental health support programs, including access to online counseling services. 4. Generous Leave Policies: - Paid time off, including vacation days, personal days, and sick leave. - Paid parental leave for new parents. 5. Tech Stipends: - Annual technology allowance for upgrading personal devices or setting up a home office. - Access to company-subsidized internet plans to ensure seamless remote work. 6. Retirement and Financial Security: - Competitive salary and annual performance bonuses. - 401(k) retirement plan with company match contributions. 7. Inclusive Culture: - Be part of a diverse, collaborative, and innovative team. - Regular virtual team-building events to foster connections across the remote workforce. 8. Additional Perks: - Access to a company-wide Employee Assistance Program (EAP). - Discounts on travel, fitness memberships, and other lifestyle services. Why Join Axionova Engineering Limited? At Axionova, we don't just offer a job; we provide a platform to grow, innovate, and make a meaningful impact. Our remote-first culture prioritizes flexibility and inclusivity, ensuring every team member thrives in their role. If you are passionate about IT and eager to contribute to a company that values technological excellence, we would love to hear from you! Axionova Engineering Limited is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. Onsite work will be located at the agency's Centre County Regional Office: 595 E. Rolling Ridge Dr. Bellefonte Pa. 16823 The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: ·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff. ·Configure and install personal computers, laptops, and tablets. ·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware. ·Monitors and respond to user created ticket via the agency helpdesk system. ·Provide basic hardware and software training to users related to desktop use and accessing network resources. ·Work towards departmental and project deadlines. ·Document and present recommendations for issue/risk remediation to team leads and managers. ·Other duties as assigned. Requirements: Microsoft Windows 11 - 2+ years Microsoft Windows Server 2019 / 2022 - 1+ year Microsoft Active Directory - 1+ year Microsoft Office 365 - 1+ year Microsoft Endpoint Configuration Manager - 1+ year (desired) By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician I. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. Job Responsibilities This role is expected to be able to resolve the following technical issues with little or no assistance: Workstation operating system issues of any kind. Printer issues of any kind. Standard business application (Office, etc.) issues of any kind. Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. Basic networking troubleshooting related to desktop connectivity. Answer incoming Quick Fix calls from clients. Job Qualifications Experience with Windows and Mac OS troubleshooting. Prior experience in Helpdesk support or a similar role. Skilled in application troubleshooting, PC deployments/imaging, and user profile management. Proficient in supporting Office 365, MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications. Experience with Managed Service Providers (MSPs) is highly desirable. Job KPIs First-touch closed: Each ticket that is completed with only one-time entry contributes to this number Utilization: The percentage of time that you are on the clock and billing time to client tickets CSAT: Scores filled out by clients using the rating system in tickets Job Requirements: A home office set up that meets the following: Computer: A working computer with a minimum of 8GB RAM and one of the following: Windows 11 with an Intel i5 or i7 (8th generation or newer), or AMD Ryzen 5 or 7 (2000 series or newer), or mac OS 12 or newer. Internet: Stable internet connection with at least 5 Mbps download and upload speeds. Audio Equipment: A quality headset with a noise-cancellation feature for meetings. Mobile Device: A smartphone capable of installing the Microsoft Authenticator app. Webcam: An HD webcam for video calls. 2nd Monitor UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop) A very strong cultural fit the ITS way (Our core values will be discussed during the interview) Excellent command of the English language both spoken and written Able to work full time 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday) Able to pass our online behavior and cognitive assessments. Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer. Able to provide NBI Clearance (for PH applicants). Compensation: Pay rates start at $4.59/hr up to $6.89/hr and vary by experience and location. Benefits: Comprehensive Health Plans / HMO (Employee & Dependent/s) Life Insurance Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions) Paid Time Off (starts at 15 days per year) Maternity/Paternity Leave Paid US Holiday Night Shift Bonus Salary Advancement/Loan Health & Wellness Program Company-paid training and certification