Information systems technician resume examples from 2026
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How to write an information systems technician resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the information systems technician role.
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in information systems technician-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These tips will help you demonstrate why you are the perfect fit for the information systems technician position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical information systems technician skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on an information systems technician resume:
- Customer Service
- Troubleshoot
- Technical Support
- Phone Calls
- Desk Support
- Computer System
- User Support
- OS
- Network Printers
- Mac
- Help Desk
- Tcp Ip
- Help-Desk Support
- VPN
- Technical Problems
- Software Issues
- Technical Issues
- Technical Assistance
- PowerPoint
- TCP/IP
- Windows Server
- PCS
- Workstations
- SQL
- Linux
- Customer Support
- Lan
- User Accounts
- Citrix
- Microsoft Windows
Zippia’s AI can customize your resume for you.
How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the information systems technician.
How to write information systems technician experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are examples from great information systems technician resumes:
Work history example #1
Information Systems Technician
Automatic Data Processing
- Migrated 800 seats to Windows 7/Microsoft Office 2010 at ADP bay area office.
- Performed implementation and provided critical support for financial computer software to national and local car dealerships and internal staff.
- Implemented an email system for alerting the ASP operations staff when problems occur.
- Utilized ITIL v.3 processes, providing standardized method for users to request support.
- Monitored multi-server (Wintel and UNIX) platforms for application errors and changes.
Work history example #2
Information Systems Technician
The Coca-Cola Company
- Supported desktops, laptops, file, print & ftp servers in a network environment.
- Performed new system planning, staging, implementation, and conducted initial and ongoing end-user training.
- Maintained all hardware and software including development, deployment, integration testing and support * performance management for coaching and developing people.Conducted
- Created Visio hardware configuration drawings for zOS and AS400 platforms and supporting hardware documentation.
- Performed data re imaging on desktops and laptops.
Work history example #3
Network Operator
Verizon
- Developed scripts using Python for automating reports.
- Delivered Tier II technical support, network monitoring, and troubleshooting across 4 departments.
- Trained 80 employees on ISO documents and circuit design (DS0 through Sonet Ring).
- Studied cisco routers and switches.
- Installed software and hardware components; wireless adapters, cable cards, set top boxes, routers.
Work history example #4
Information Systems Technician
Verizon
- Represented Verizon Wireless as a Subject Matter Expert at a vender location in Augusta, GA for LNP launch.
- Trained support groups and co-workers on Application Systems and Admin Procedures.
- Researched Solutions to remedy hardware and software conflicts that were used Verizon wide.
- Installed and configured various vendor routers.
- Provided resolutions for desktop, laptop, and network connectivity problems.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Bachelor's Degree in business
Strayer University, Washington, DC
2007 - 2010
Bachelor's Degree in computer science
Rutgers, The State University of New Jersey, New Brunswick, NJ
2012 - 2015
Highlight your information systems technician certifications on your resume
Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your information systems technician resume:
- Security 5 Certification
- Certified Information Technology Professional (CITP)
- IT Information Library Foundations Certification (ITIL)
- Certified Network Computer Technician (CNCT)
- Cisco Certified Network Associate (CCNA)
- Information Systems Professional (ISP)
- Cisco Certified Entry Networking Technician (CCENT)
- Master Certified Electronics Technician (CETma)
- Microsoft Certified Desktop Support Technician (MCDST)
- Cisco Certified Network Professional (CCNP)