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Job outlook for information systems technicians in the United States
Information systems technician job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected information systems technician job growth rate is 10% from 2018-2028.
About 83,100 new jobs for information systems technicians are projected over the next decade.
Information systems technician salaries have increased 10% for information systems technicians in the last 5 years.
There are over 433,330 information systems technicians currently employed in the United States.
There are 173,424 active information systems technician job openings in the US.
The average information systems technician salary is $46,346.
Are information systems technician jobs in demand?
Information Systems Technician job and salary trends over time
Information Systems Technician jobs over time
Information Systems Technician job growth rate over time
| Year | # Of Jobs | % Of Population |
|---|---|---|
| 2021 | 433,330 | 0.13% |
| 2020 | 542,933 | 0.16% |
| 2019 | 426,152 | 0.13% |
| 2018 | 288,324 | 0.09% |
| 2017 | 281,234 | 0.09% |
Average information systems technician salary over time
Information Systems Technician salary by year
| Year | Avg. Salary | Hourly Rate | % Change |
|---|---|---|---|
| 2025 | $46,346 | $22.28 | +3.4% |
| 2024 | $44,819 | $21.55 | +2.3% |
| 2023 | $43,804 | $21.06 | +2.0% |
| 2022 | $42,950 | $20.65 | +2.3% |
| 2021 | $41,979 | $20.18 | +1.5% |
Information Systems Technician jobs by state
Most common states for information systems technicians
| Rank | State | Population | # of Jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 476 | 69% |
| 2 | North Dakota | 755,393 | 298 | 39% |
| 3 | Vermont | 623,657 | 242 | 39% |
| 4 | Alaska | 739,795 | 267 | 36% |
| 5 | New Hampshire | 1,342,795 | 471 | 35% |
| 6 | Delaware | 961,939 | 328 | 34% |
| 7 | Rhode Island | 1,059,639 | 336 | 32% |
| 8 | Minnesota | 5,576,606 | 1,682 | 30% |
| 9 | Wyoming | 579,315 | 175 | 30% |
| 10 | South Dakota | 869,666 | 256 | 29% |
| 11 | Nebraska | 1,920,076 | 543 | 28% |
| 12 | Virginia | 8,470,020 | 2,293 | 27% |
| 13 | Montana | 1,050,493 | 283 | 27% |
| 14 | Massachusetts | 6,859,819 | 1,765 | 26% |
| 15 | Oregon | 4,142,776 | 1,060 | 26% |
| 16 | Iowa | 3,145,711 | 814 | 26% |
| 17 | Washington | 7,405,743 | 1,860 | 25% |
| 18 | Arizona | 7,016,270 | 1,771 | 25% |
| 19 | New Mexico | 2,088,070 | 524 | 25% |
| 20 | Maine | 1,335,907 | 334 | 25% |
Most common cities for information systems technicians
| Rank | City | # of Jobs | Employment/ 1000ppl | Avg. Salary |
|---|---|---|---|---|
| 1 | Carbondale | 4 | 15% | $42,602 |
| 2 | Charlottesville | 4 | 9% | $58,647 |
| 3 | Orlando | 8 | 3% | $40,277 |
| 4 | Springfield | 4 | 3% | $62,455 |
| 5 | Atlanta | 10 | 2% | $43,140 |
| 6 | Des Moines | 5 | 2% | $36,797 |
| 7 | Birmingham | 4 | 2% | $36,630 |
| 8 | Boston | 8 | 1% | $61,004 |
| 9 | Jacksonville | 6 | 1% | $39,150 |
| 10 | Baltimore | 5 | 1% | $57,791 |
| 11 | Charlotte | 5 | 1% | $49,132 |
| 12 | San Francisco | 5 | 1% | $62,277 |
| 13 | Denver | 4 | 1% | $38,247 |
| 14 | Tampa | 4 | 1% | $40,683 |
| 15 | Washington | 4 | 1% | $63,196 |
| 16 | Chicago | 11 | 0% | $48,769 |
| 17 | Los Angeles | 8 | 0% | $59,086 |
| 18 | Phoenix | 6 | 0% | $42,050 |
| 19 | San Antonio | 5 | 0% | $43,186 |
| 20 | New York | 4 | 0% | $66,112 |
Information Systems Technician job outlook: Expert opinions
Our panel of information systems technician experts
Belmont University
Mount St Mary's University
Governors State University
Harding University
Northwood University
Palm Beach State College
University of New Haven
Western Illinois University
University of South Florida
Quinnipiac University
Texas A&M University San Antonio
Austin Community College District
Albertus Magnus College
American University
SUNY Oswego
University of Wisconsin - Milwaukee
George Washington University
University of Arkansas at Little Rock
What general advice would you give to an Information Systems Technician?
Dr. Tisha Brown-Gaines: Over the next five years, the expanding landscape of Big Data facilitated via Information Systems will continue to play a major role in the structure of how Smart Systems are created and maintained. As a result, having skills that will allow for effectively accessing, modifying, analyzing, storing and securing data is key. The integration of these skills are strengths that will support fields under the umbrella of computer science and data science that expand into machine learning, natural language processing and the Internet of Things (IoT) concepts.
What Information Systems Technician skills would you recommend for someone trying to advance their career?
Dr. Tisha Brown-Gaines: Colleges and universities try very hard to prepare students for life after graduation. Most students have the required skill sets for their field of study. However, the journey after attaining a degree still can be tricky. Selecting the right field for you is paramount. Information Systems (IS) is a great major. The interdisciplinary aspect of Information Systems (IS) allows graduates to select from numerous opportunities in the field. However, this can be quite overwhelming when students have options to apply to countless jobs. My advice would be to reflect on several assignments, projects or internship experiences during your undergraduate career that captured your interest, made you smile while completing the assignment or even one which began as a random goal and became personal. Start by identifying tasks that made you inquire more about a topic outside of the minimum requirements or a task that was challenging but helped to improve a skill set. Reflecting on these experiences will allow you to effectively navigate what areas to consider and what jobs to apply to in a sea of endless opportunities. Additionally, having the ability to reflect on past accomplishments can motivate and challenge graduates to achieve additional goals as they continue building their careers.
What will help Information Systems Technicians increase their earning potential?
Dr. Tisha Brown-Gaines: Employers will seek candidates that have knowledge on topics such as database systems, networking, cybersecurity and artificial intelligence. Leveraging the skills acquired from your degree and extending those by acquiring external certifications in these fields will help distinguish you from other candidates. There are many online programs which offer certifications in AWS, Network+, Certified Information Systems Security Professional (CISSP) and SAP that are innovative and provide real-world case studies to prepare students to have successful careers.
What general advice would you give to an Information Systems Technician?
Sagar Raina D.Sc.: The transition from the academic world to the industry is a significant milestone and may be overwhelming for the beginners. The first and foremost advice I would give is to be “patient”, be “positive” and be “open to learning”. The field of Information Systems consists of the three important components – people, processes, and technology. The graduates beginning their careers should be able to understand and learn about the “people” working in the organization, the “processes” of the organization and the “technology” used by the organization. To accomplish this, work hard, be open to ask questions to the senior colleagues and keep yourself informed about the new trends in Information Systems sector.
What Information Systems Technician skills would you recommend for someone trying to advance their career?
Sagar Raina D.Sc.: One of the recommendations would be to get an entry-level industry certification within the Information Systems field. For example, if you are interested in networking, you can go for CompTIA Network+, similarly, if you are interested in cybersecurity, you can go for CompTIA Security+. In addition to your college degree, industry certifications are well recognized by the organizations which can maximize your salary potential when starting a career in Information Systems.
What will help Information Systems Technicians increase their earning potential?
Sagar Raina D.Sc.: Apart from the traditional knowledge expected in the field such coding, computer networking, database design and development, systems analyses, web technologies and development, data analytics; the use of generative Artificial Intelligence (AI) and the knowledge about cybersecurity will be considered as the important and prevalent skills sought among the new graduates in the field.
What general advice would you give to an Information Systems Technician?
Rich Manprisio MPM, PMP: Soft skills are necessary always but in regard to technical skills I see AI having a more prevalent role in IT. Graduates will need to look for ways both to leverage AI to help deal with cybersecurity related issues in addition on how AI can aid in complete infrastructure tasks
What Information Systems Technician skills would you recommend for someone trying to advance their career?
Rich Manprisio MPM, PMP: Make sure you stay on top of the latest developments with technology. With the fluidity of technology, students today need to have the solid groundwork of a degree in IT but also understand things are continually changing and this need to always be continuing their learning and professional development.
What will help Information Systems Technicians increase their earning potential?
Rich Manprisio MPM, PMP: Certifications help set you apart from other graduates. When just starting out focus on vendor neutral certifications that can show potential employers that you are willing to get the necessary additional certifications that are prevalent in the IT field.
What will help Information Systems Technicians increase their earning potential?
Kevin Jetton: The phrase itself has been retired basically and broadened to include ALL information systems - focusing on the mission-critical applications and processes to deliver results to all the parties both inside and outside the organization. Originally, Management Information Systems (MIS) focused ONLY on the Financial/Accounting/Payroll/Manufacturing aspects and was the label for them and the department of IT staffers 1970's-1990's eras. By the year 1995-2000 with the looming Y2K issue, the mission-critical nature of these applications enterprise-wide rose to the forefront of everyone's mind when the realization that the systems may not function properly 1/1/2000 and beyond basically introduced the phrase Enterprise Systems to the world that serve the enterprise internally and externally. Like: The excitement of being involved in such key applications/systems serving the entire organization. Working side-by-side by all units/levels of fellow staff members and partner organizations to identify and solve pain-points within the organization and more that could be solved/automated/enhanced through technology. Helping deliver applications and tools that serve your organization's customers, fellow-employees and partners. Dislike: Long projects that could span months-to-years. Underestimated project schedules that rush through the phases but deliver short-changed results. Pressure to meet deadlines and expectations. Constantly changing/evolving technology and services. Outsourcing to non-employees outside the organization perhaps globally. Being on-call 24x7 to handle and resolve system outages and downtime/failures.
What will help Information Systems Technicians increase their earning potential?
Dr. Joe Faith: I think the best general advice would be to not be scared to take a risk on yourself. There are a lot of jobs out there that people are oftentimes afraid to apply for. This can be for several factors but one of the main ones I hear is that they don't feel like they are qualified enough. I can't tell you how many times I've had students that got a job they were slightly underqualified for because they were smart, had drive, and were a great culture fit for the firm in question. Along with that, I would say that certifications can help land your first gig. After a while, in many cases, experience will be more important. But, a cert can be just the thing to get you 'over the top' and land that first job after college.
What general advice would you give to an Information Systems Technician?
Jason Nichols PhD: The business environment is very dynamic right now, especially with regards to technology, and specifically with regards to AI. The advice remains the same through this however - stay curious, and always be learning. AI requires infrastructure, and lots of it. It also requires data. Lots of that as well. Businesses won’t be successful with AI unless they are able to efficiently and dynamically expand, configure, and adjust their infrastructure in support of its implementation. They also won’t be successful unless they have a solid plan for data storage, management and security. They need your help with this, and your training has prepared you to provide this type of support. This is an exciting time to be an Information Systems Professional. You are helping to shape the future of work, and the role of technology within the modern business enterprise. We are all counting on you, your company is counting on you, and you are up for this challenge and the emergent opportunities it brings.
What Information Systems Technician skills would you recommend for someone trying to advance their career?
Jason Nichols PhD: Businesses need people to manage and secure their infrastructure, they need people that deeply and richly understand the mechanics of the systems that support them in their work, and they need people equipped to identify how to leverage these systems in transformative ways in order to create meaningful and sustainable value. All of this is underpinned by a rich understanding of the business, how it operates, and how its strategic objectives are intrinsically tied to the technology upon which it runs. Sharpen your skills in cloud computing and AI-relevant cloud services and platforms, in machine learning and AI, and in systems analysis and design. Explore design patterns relevant to the architecture of business technology systems and solutions. Become an expert at orchestrating technology and infrastructure to suit a given business need, objective, or strategy. These skills are timeless.
What will help Information Systems Technicians increase their earning potential?
Jason Nichols PhD: Build your experience base through internships and industry projects, and brag about these experiences when you interview. Collect professional certificates to compliment your degree. Security and cloud computing are excellent areas to pursue these in right now. AI and machine learning as well, of course. Build a structured skillset in problem solving and critical thinking, and demonstrate this skillset in your discussions with future employers. Map all of these efforts into a coherent story about yourself in your applications, and how they have shaped you to be a tech-savvy business problem solver, with a strong understanding of both the business and the technology. This foundation prepares you for so very many roles in our field, and businesses recognize and actively seek out this profile in their job candidates. Use the resources available to you. If you need additional time for more formal training, join a masters program. Join us for a masters program, actually. Our AI in Business masters program is launching this Fall, and is open for enrollment currently. Visit us here to learn more: https://wpcarey.asu.edu/masters-programs/ai-business
Professor David Sanford
Associate Professor an Department Chair (MIS, CS, CYB MGT, IS CYB)Northwood University
Computer And Information Sciences
What general advice would you give to an Information Systems Technician?
Professor David Sanford: Workers like that they are challenged to solve problems and lead technological innovations.
They appreciate the diversity of projects
They enjoy the need for continuous improvement and education
Many see the global impact of their work.
They also desire and appreciate the need for versatile skills
A competitive salary is also an item that employees like
Workers dislike that the work can be stressful
Dealing with tight deadlines and/ or cybersecurity concerns.
This is a positive and a negative: The need to constantly stay up to date with technology can be a bit overwhelming for some.
There may be times of isolation, and
The unexpected system failures can be frustrating as they often require extra hours or the need to be on-call.
The multiple responsibilities and managing repetitive tasks are also issues workers point out in this field.
In short, the workplace offers exciting opportunities but comes with its fair share of pressures and challenges. Different people have different experiences based on their roles and personal preferences.
What Information Systems Technician skills would you recommend for someone trying to advance their career?
Professor David Sanford: Here's some of what they may do on a typical day: Develop and install computer systems and programs to ensure they meet company needs. They all ensure that computers can talk to each other and the internet without interference. Some may set up Virtual walls and put locks in place to keep the bad guys out and ensure the company's information is secure. From a technical aspect, if something goes wrong, they jump in and fix it ASAP to get everything running smoothly. They are the go-to people when others in the company have computer problems. They are supported and taught how to use new technology. From a data perspective. some handle important information and make sure it is organized and accessible when needed. Many manage large tech projects and ensure efficiency within an organization through the integration or creation of new technology. Some perform managerial duties such as developing and maintaining guidelines and manuals so that everyone can learn how to use the system(s). In this field, employees are constantly learning about new tech and products to stay on top of their game. They analyze this new technology to determine if it could be used within their organization to increase efficiency or improve a business process. In all. for someone just starting out in this field, they can spend their days teaching, running small projects and helping the team. As they gain more experience, they will face bigger challenges and learn new things.
What will help Information Systems Technicians increase their earning potential?
Professor David Sanford: Going into information systems engineering is a smart choice for many reasons. The profession is in high demand worldwide, offering job security and competitive wages. Professionals in this field have versatile skills, allowing them to work with sophisticated technology and adapt to changing business needs. Continued technological advancement creates opportunities for innovation and problem-solving. Career paths cater to individual interests, including knowledge in areas such as cybersecurity and data analytics. In addition, the possibility of working remotely enhances the flexibility of work, making it attractive to those seeking a dynamic and stimulating career
Dwight Elliot
Professor: Information Management, Cybersecurity & LawPalm Beach State College
Homeland Security
What general advice would you give to an Information Systems Technician?
Dwight Elliot: In addition to the following 10 best practices from the article below, I would like to share the
following approach to career and job success that leads to maximization of salary during a
career:
a) Employers' Vision and Mission: Focus on understanding the vision and mission of the
organization you work for and what is important to them. If the idea, concept, or project
is important to them then it is important to you. Understand the history and background
of the company, the current project, financial and financial growth goals of the company,
who their competitors are, and what competitive edge the company have or some that you
can suggest. Do not just concentrate on what you want from the job (such as a good
salary, everyone says this). Make sure you are providing the employer with value, what
they want and need from you and in return you are laying the foundation and a strong
case for what you want and need from the job. This is an essential component of making
yourself valuable and marketable for salary increases and promotions based on your
performance and your measurable growth contribution to the organization.
b) Environmental Awareness and Communication with Stakeholders: Be sure you take
the time to learn the different internal and external stakeholders within the organization.
Understanding and respecting organizational structures as well as hierarchies and
following processes and communication protocols matter in an organization. You must
know who to speak to about what, when , where and how. Know your job well and how it
is related to the job of other people on your team. Understand and respect the role of all
individuals within the organization, especially those who are above you. If you do not yet
know their role within the organization begin to ask questions nicely of someone who
does know the players well and the history behind certain key positions. Get to learn the
written and unwritten rules. Saying the wrong thing to the wrong person could cost you a
job or be detrimental to your career in the long term. In the alternative, making a good
impression by communicating properly with the right person could open doors for you
now and in the future. This is an essential component of making yourself valuable and
marketable for salary increases and promotions based on your performance and your
measurable growth contribution to the organization.
c) Employer's View: Are You An Asset or Liability? Try your best to understand the
employer's point of view versus your own. Engage in micro level vs. macro level
comparative analysis as best you can. This means you make a concerted effort to think
about what is important to your employers or clients and how you can be instrumental in
meeting their needs at the highest level of performance, then think of how you can benefit
based on your valuable contribution. Ask yourself each day whether you are an asset to
the company or liability?, and be truly honest with yourself. What unique value do you
bring to the team, such as advanced data analytics skills, advanced accounting skills,
advanced technological skills, etc. Is there anything that you are doing that detracts from
this value that can make this valuable asset that you bring non-useful or non-impactful?
This is an essential component of making yourself valuable and marketable for salary
increases and promotions based on your performance and your measurable growth
contribution to the organization.
d) Be Present Physically, Mentally and with Positive Energy: Please be sure that you are
showing up to work ahead of time or at least on time.
a. Physically Present: Many individuals lose job opportunities just based on their
inability to be present and accountable for work on time. High level employees
actually show up to work 30 minutes to an hour early on a consistent basis.
b. Mentally Present: While you are at work you need to be fully engaged in work
related activity. This means that you do not spend an inordinate amount of time on
your cellphone looking at non work related messages, such as social media and
non-work related text. This is not fair to the employer and you will not allow you
to maximize your contribution to the organization or put in the work necessary to
make yourself a valuable asset to the company. What you do with your time is
what you become.
c. Energy, Communication and Positive Presence: Be sure that your energy level
is monitored and you positive in your communications, since this ultimately
affects profits and losses if a customer does not return to do business with you or
an employer because of how they were treated. Your outlook and energy affect
your overall job performance, business and career growth and ultimately your
profits. All your roles within an organization require good communication and
customer service skills. Be sure that your energy level is uplifting, positive and
creates an atmosphere where customers and colleagues feel welcome to do
business with you. This is a "little" thing that can make a big difference.
e) E) Respectful: Ensure that you are respecting others in the same way and even more than
you want them to respect you. Give as much or more than you receive, and your career
will be even more fulfilling. Ultimately a person's attitude determines their altitude in
life.
These are essential components of making yourself valuable and marketable for salary
increases and promotions based on your performance and your measurable growth
contribution to the organization..
f) Documentation of Biography, Website, Linkedin Portfolio and GitHub: Please be
sure that your are consistently updating you BIO, resume, LinkedIn, website or any other
form of professional documentation that ensures your accomplishments, achievements
and status is current and up to date. As you engage in professional development trainings,
gain certifications or additional degrees, and add additional experiences be sure to update
your profile so that you are maximizing your value.
Implementing these best practices consistently will help position you for salary increases and
promotions based on your performance and measurable growth contribution to the organization.
What Information Systems Technician skills would you recommend for someone trying to advance their career?
Dwight Elliot: Core Skills Areas: data security, networking, software development, cybersecurity, systems
engineering, AI, data analytics, financial and risk analysis, security intelligence, GDPR
Certifications (some important ones):
1) CompTIA A+, Network+, Security+
2) Microsoft Certified: Security, Compliance, and Identity Fundamentals
3) Certified Information Systems Security Professional (CISSP)
4) Certified Information Security Manager (CISM)
5) Certified Information Systems Auditor (CISA)
6) Cisco Certified Internetwork Expert (CCIE)
7) Cisco Certified Network Associate (CCNA)
Soft Skills: honesty, integrity and trust, compliance, communication (in-person and live) then
virtual, patience, accountability and dependability, transparency, trainable and coachable,
teamwork, discipline, commitment, dedication, humility, time management, project management
What will help Information Systems Technicians increase their earning potential?
Dwight Elliot: Combination of Theoretical and Practical Knowledge: Ensure that you have a strong
combination of theoretical knowledge and practical hands-on skill sets. You must be able
to articulate your knowledge and experience well in an interview and demonstrate what
you are able to do. Be prepared to show examples of precious work that you have
produced or created.
b) Job Research: Always engage in continuous job search Online and in-person. Read
carefully the job description and determine how your background, knowledge and
experience fits best with the job you are reviewing. Customize your resume to that job if
you feel you have the appropriate matching skill sets. If you do not have all the skills sets
at the time, be willing to set mini-goals to gain those skills and update your resume when
you do add additional skills, then reapply to the appropriate jobs available.
c) Online Job Database: Gradually build your profile on various IT and Cybersecurity jobs
such as: www.dice.com, www.monster.com, and www.cyberseek.org and also at the
organizational and company website. Once you setup an Online profile it will make it
easier to reapply in the future for other jobs that are related to your background.
d) Keywords: Make sure you list certain keywords on your resume that matches the jobs, if
you have those skills, so when a HR representative reviews resumes you have the
appropriate terms on your resume that match the job and the algorithms can identify your
skill set. Only do this if you have the actual knowledge and skill can explain yourself in
an interview. Do not do this if you do not have the actual knowledge and skill, since
being asked a question in an interview that you are unqualified to answer is not a good
look for your career and could be detrimental.
e) Continuous Learning: Be willing to engage in continuous learning, studying beyond
your degree accomplishments, since learning never stops and technology continues to
change. Maybe also pursue certifications.
f) Professional Online Business Portfolio and Brand: Continue to build a strong Online
IT, Networking and Cybersecurity Portfolio, through websites such as Linked in for
example, and also your own secure website that shows demonstrations of the creative
work that you have done in the past for clients and other jobs.
g) IT , Networking and Cybersecurity Events, Seminars and Conferences: Be willing to
always continue to attend events, seminars and conferences (in person and virtual) and
actually meet industry professionals. Do a search these events Online at all times.
Adrian Rusu
Professor, Alice E. and Michael J. Fisher Teaching Chair in Computer ScienceUniversity of New Haven
Computer Science
What general advice would you give to an Information Systems Technician?
Adrian Rusu: By getting involved in internships, co-ops, or other potential real-world experiences in their field of interest, so they can obtain real-world experience beyond classroom during their studies. Generally, employers value graduates who already have relevant real-world experience and who therefore can easier adapt to job requirements.
What Information Systems Technician skills would you recommend for someone trying to advance their career?
Adrian Rusu: Soft skills will be important as graduates will have the opportunity to interact with a variety of professionals and customers. Relating to and understanding customers' point of view is critical to their ability to deliver technical solutions that meet customers' needs.
In addition to soft skills, technical skills in high demand and emerging areas of interest will be important. Whether graduates have interest in developing information technology infrastructure, providing information security services, or getting involved in business analysis, they would need to deepen their technical skills in those areas.
What will help Information Systems Technicians increase their earning potential?
Adrian Rusu: Since an Information Systems degree covers a variety of different types of jobs, a graduate beginning their career has a variety of opportunities. My advice is to follow their interests and pursue jobs in their area of interest.
Hoyet Hemphill Ph.D.
IDT Program Coordinator and Graduate Advisor, Instructional Design and TechnologyWestern Illinois University
School of Engineering and Technology
What skills stand out on Information Systems Technician resumes?
Hoyet Hemphill Ph.D.: The next K12 job mostly advertised is Technology specialist, and the majority of the skills include knowledge of data visualization tools like google data studio, strong spreadsheet skills. (Google Sheets is preferred.), ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy, excellent communication and analytical skills, knowledge of data analytics, ability to troubleshoot data questions, excellent organizational skills including attention to detail and multi-tasking skills, excellent client-facing and internal communication skills. Duties most seen include interpreting, summarizing, and communicating data analyses to clients, ability to create forms and strategies to help schools efficiently and effectively collect data, download, review, and interpret school-related data from assessment providers, school spreadsheets, and other systems.
The skills required majorly for the curriculum designer position include understanding by design principles for curriculum design, excellent interpersonal and communication skills, excellent writing skills, ability to create effective and fair assessment methods. The duties include collaborating effectively and extensively with internal and external partners, including content and specialty teams to ensure the curriculum is developed in accordance with all articulated quality standards, overseeing the review/feedback process for all subject curriculum, including coordination of teacher review teams, consensus building, conflict resolution, planning, and decision-making, etc.
Ehsan Sheybani Ph.D.
ProfessorUniversity of South Florida
School of Information Systems and Management
What skills stand out on Information Systems Technician resumes?
Ehsan Sheybani Ph.D.: Analytical and problem-solving skills, Strong technical skills, The ability to work well under pressure, attention to detail, teamwork skills, organization and time management, interpersonal and communication skills, management and leadership skills.
What skills will help Information Systems Technicians earn the most?
Ehsan Sheybani Ph.D.: Software development, technical sales leadership, mobile app development, business analysis, digital marketing, affiliate marketing, analytical reasoning, artificial intelligence, cloud computing, and blockchain.
Guido Lang Ph.D.
Associate Professor of Computer Information SystemsQuinnipiac University
School of Business
What skills stand out on Information Systems Technician resumes?
Guido Lang Ph.D.: - Systems analysis and design
- Business/process/data modeling
- IT project management
- Change management
What soft skills should all Information Systems Technicians possess?
Guido Lang Ph.D.: - Analytical skills
- Communication skills
- Attention to detail
- Creativity
What hard/technical skills are most important for Information Systems Technicians?
Guido Lang Ph.D.: - Python
- SQL
- Excel
What skills will help Information Systems Technicians earn the most?
Guido Lang Ph.D.: - Cloud computing
- Scrum
- DevOps`
Robert Vinaja Ph.D.
Assistant Professor of Computer Information SystemsTexas A&M University San Antonio
Computer Information Systems Department
What skills stand out on Information Systems Technician resumes?
Robert Vinaja Ph.D.: The skills that stand out will depend on the job position you apply for. I do not think there is a set of universal skills that will stand out for any job. Instead, your resume skills must match the expected requirements for a specific job.
What soft skills should all Information Systems Technicians possess?
Robert Vinaja Ph.D.: -Ability to work as part of a team.
-Attention to detail.
-Problem-solving and analytical skills.
What hard/technical skills are most important for Information Systems Technicians?
Robert Vinaja Ph.D.: -Programming.
-Understand algorithms and data structures.
What skills will help Information Systems Technicians earn the most?
Robert Vinaja Ph.D.: My personal view is that instead of following the skills that command higher salaries, one should focus on a field that you like and feel at ease with. Instead of following the money, one should follow your heart, and money will eventually follow.
Sydney Pruitt
Department ChairAustin Community College District
GIS & GE Departments
What soft skills should all Information Systems Technicians possess?
Sydney Pruitt: Self-starters and those who bring new ideas to the table have the most success. Being able to listen, process the information, and take appropriate action while remaining calm is crucial.
David Garaventa
Director, Computer Information Systems and Cybersecurity Programs, Assistant Professor, CISAlbertus Magnus College
Business Administration and Management Department
What skills stand out on Information Systems Technician resumes?
David Garaventa: The skills/attributes required across a variety of jobs in the IT fields.
What hard/technical skills are most important for Information Systems Technicians?
David Garaventa: The technical skills that are required are broad and tend to be business and/or industry-specific. If you are working in healthcare IT, the patient management platforms you use could be different from the client database used by a bank's IT team, for example. So, on the one hand, the recommendation would be to determine what platforms are most commonly used in your industry area and spend time mastering those platforms. On the other hand, most industries tend to have specific tools that are most commonly used, and spending time mastering those is important.
Going deeper into the subject, technical skills around project management, cloud infrastructure, security, and end-user support bridge across all industries. Having knowledge and skills in these areas will serve IT professionals well, no matter what field or industry they end up in. Again, it is challenging to recommend specific technical skills because the field of IT is so broad.
Anthony Baron
Teaching Assistant, Associate Software EngineerAmerican University
What skills stand out on Information Systems Technician resumes?
Anthony Baron: For new graduates, the main skills that stand would definitely include which programming languages (Java, JavaScript, Python, etc.) have been used along with a depth of knowledge, which frameworks and libraries (React, Django, Flask, etc.) were used throughout projects and internships, and showing work experience. Most introductory and required courses will teach programming languages but do not always teach frameworks, which is why I would always recommend people to do personal projects and internships throughout college. Many positions at the entry-level are often very general. However, positions that are looking for specifics will look for certain skills and experience. For example, positions looking more towards web development would be more interested in whether a user used frameworks used to build websites. Showing leadership and trustworthiness is also a helpful skill to stand out via work experience and university clubs.
What soft skills should all Information Systems Technicians possess?
Anthony Baron: The main soft skills I would say are needed for Computer Science software engineering are patience, perseverance, creativity, respect, teamwork, and openness to learning and teaching. Programming involves a lot of trial and error, researching, and learning better techniques for solving a problem. Due to this, patience and perseverance to reach the final goal in mind are crucial. When it comes to the learning aspect, there are many languages, frameworks, and libraries, and working with them involves a steeper learning curve than others. On top of this, there are often more elegant ways to program a solution, and many new frameworks and libraries are released throughout the industry. This is where patience and perseverance is also a virtue. Lastly, programming and creating a product are often done in teams, where working together and learning from each other is important.
What hard/technical skills are most important for Information Systems Technicians?
Anthony Baron: The main technical/ hard skills, I would say, are mainly the same as in part 1. Another hard skill that will come through with experience in programming is learning how to Google, more specifically knowing exactly what to search to solve an issue in the code.
What skills will help Information Systems Technicians earn the most?
Anthony Baron: By earning, do you mean financially, career-wise, or most growth? Career-wise, it really depends on what the final goal is. For web developers, learning the programming languages and frameworks for web development would be the way to go. In general, any experience with programming and knowing a little about a lot will be helpful. Having top-level theory knowledge (some but not in-depth) is also very helpful. It will help you better understand what is happening under the hood and determine which methods are more efficient than others. Financially, it really depends on what skills are most in-demand today. Also, getting a Masters opens doors to more job opportunities, and in some companies, allows for a pay increase. However, this is not the case everywhere.
What type of skills will young Information Systems Technicians need?
Mario Bkassiny Ph.D.: In addition to their academic skills, young graduates should be able to effectively communicate across multiple platforms and be able to adapt to changing work environments. Given the various means of communications and collaborations that are available nowadays, young graduates should be able to clearly express their ideas either in a video conference or through the traditional email communications. Effective communication will be essential to succeed as a member of any engineering team.
How do you envision technology impacting Information Systems Technicians in the next 5 years?
Mario Bkassiny Ph.D.: There has been recently a great focus on certain engineering technologies that enable smart systems with fast communications abilities. This has led to a revolution in several technologies such as robotics, artificial intelligence, wireless communications and cloud computing. Innovation in these fields will be essential in the upcoming years in order to keep up with the social and economic needs of modern life. The benefits of these innovations will have a long-lasting effect on our society.
What general advice would you give to an Information Systems Technician?
Mario Bkassiny Ph.D.: Young graduates should continuously seek every learning opportunity to enhance their professional skills. With the fast growth of engineering technology, it is important for engineers to remain up to date with the most recent innovations in their fields. The learning process does not stop at graduation, but instead, it extends beyond college to the workplace where engineers can gain expert knowledge in their fields.
Will there be an enduring impact of the coronavirus pandemic on Information Systems Technicians?
Derek Nazareth Ph.D.: The pandemic will have a lingering effect in several ways. The current holding pattern on hiring that characterizes many organizations will subside as organizations move towards normalcy. However, a number of practices that moved online will remain that way, due to convenience and cost, including recruitment and on-the-job training. Graduates will need to be more savvy in terms of working independently, as well as communicating and collaborating with others in remote fashion. Other practices that organizations were experimenting with pre-pandemic have become more prevalent in some cases. This includes reliance on consultants and external workers as embodied in the gig economy. That would mean more competition for graduates from outside the geographical area. On the flip side, it also offers graduates the opportunity to compete in remote markets.
What certifications/licenses/courses can have the biggest impact for Information Systems Technicians?
Derek Nazareth Ph.D.: General certifications are likely to be of little value in enhancing employability. Niche certifications, on the other hand, can be quite valuable, though they need to be well established and recognized. The TS-410 for example is will get you ahead if you are looking to work with SAP (a form of ERP software). There are a number of certifications popping up in the business analytics area, though none are well established, and it is unclear what impact they will have. One area that will experience sustained demand which has recognized certifications is information security. The (ISC)2 certifications are likely more valuable than others, but they are more advanced. CompTIA Security+ would represent an entry-level certification. In terms of coursework, business analytics is very much in demand, and provides the opportunity to work in a variety of industries.
What will help Information Systems Technicians increase their earning potential?
Derek Nazareth Ph.D.: Adaptability. We live in a world with constantly changing technology and evolving business practices. The traditional jobs of yore are no more. Being able to quickly acquire new skills, learn new technologies, and apply them to different contexts, will ensure sustained employability and the ability to move ahead.
How have salaries changed over time for Information Systems Technicians?
Dr. Matthew Shirrell Ph.D.: Salaries have remained relatively constant, in general, compared to other lines of work. Educational leaders can expect to be well-paid, but they should also not go into educational leadership expecting to get rich. Educational leaders often work long hours, and are often expected to be on call at all hours of the day, including weekends. Relative to the amount of work that educational leaders engage in, and the challenges that educational leaders face, the compensation is not extraordinary. But educational leaders are rewarded in other ways, particularly by the influence their work can have on children and families.
What are the biggest trends we'll see in the Information Systems Technician job market given the pandemic?
Dr. Matthew Shirrell Ph.D.: The market for educational leaders will remain strong, overall, but the skills that are valued by the job market may shift to some extent. I think that, given the pandemic and other events of the past year, there will be several areas in which job seekers in the field of educational leadership will be in particular demand. First, the past year has seen deep disruptions to schooling, and educational leaders have had to adapt and improvise to meet changing demands. One area in which this has taken place has been in educational leaders' work to ensure equitable and efficient access to online learning for all students and families. I believe that educational leaders with strong backgrounds, training, and understanding of educational technology will be particularly valued in the job market in coming years. Given the events of the past year, there will also continue to be a particular focus on diversity in the field. This will involve recruiting and retaining more diverse leaders, but also an increased attention to leaders' training around issues of diversity. I believe that job seekers who have strong training that has prepared them to work with and support an increasingly diverse student population will have an advantage in the job market. Finally, the trauma that the pandemic has inflicted on many children and families will make the job of educational leaders particularly important in the coming years. I believe that prospective leaders who understand socio-emotional development, and how schools can support the socio-emotional health of students and families, will also be well-positioned in the job market in the years to come.
What technical skills for an Information Systems Technician stand out to employers?
Dr. Matthew Shirrell Ph.D.: I believe that technical skills are less important to employers in the field of educational leadership than are dispositions, experiences, and orientations to the work. School districts and others in the field of education are not necessarily looking for leaders with a set of particular technical skills, in my experience, beyond the obvious understanding of the nuts and bolts of school administration and some experience with instructional leadership. If the last year has shown anything, it is that the entire circumstances of schooling can change very quickly and unexpectedly. Potential leaders who have shown the ability and willingness to adapt to changing circumstances, whatever they may be, will be particularly valued, I think, by the job market in years to come. In addition, leaders' backgrounds, training, and understanding of the areas I previously described- technology; cultural, racial, linguistic, and socioeconomic diversity; and children's socio-emotional development - will all be valued by employers in the field.
How have salaries changed over time for Information Systems Technicians?
John Talburt Ph.D.: I see salaries continuing to rise for data skills, especially data science roles. Data science salaries are now on par with and sometimes more than salaires for programming and software development roles. Companies are beginning to value people who can build end-to-end solutions from customer requirements rather than those graduates highly trained in just one particular technology.
These are the major trends I see from the perspective of our programs.
What are the biggest trends we'll see in the Information Systems Technician job market given the pandemic?
John Talburt Ph.D.: I see demand for data skills rising significantly. Due to their training, most of our graduates are being hired for data roles including data governance, data quality, data analytics, master data management, and data science. From the supply side, the pandemic has significantly reduced the number of international students coming into our program. However, this has been more than compensated by the increase in domestic working professionals enrolling in our online graduate programs. It appears that data professionals working online from home see this as an opportunity to also enroll in online graduate programs to upgrade their degree credentials.
What technical skills for an Information Systems Technician stand out to employers?
John Talburt Ph.D.: While employers like to see technical skills like Python and machine learning, they also value experience in more people-oriented and team skills like courses in change management, project management, data governance, and data quality management. These are areas where the technology problems are easier to solve than the cultural change issues.