Information systems technician jobs in Kentucky

Seasonal Support Driver As a seasonal support driver (SSD), youll deliver packages to communities and businesses in the comfort of your own vehicle. This is a friendly, physically active role, so youll need to enjoy fast-paced work, being outdoors, and safely being behind the wheel. This position requires schedule flexibility since work will be assigned in the morning based on operational needs and your availability. PLEASE NOTE: You may experience a short waiting period between when youre hired and your first day on the job. Our team will keep you in the loop every step of the way via text. What youll need: Lift up to 70 pounds Drivers license in the state you live - You will be required to provide proof of this to qualify for this position Saturdays and holiday work required depending on business needs No experience necessary Legal right to work in the U.S. Seasonal support drivers are expected to comply with UPS appearance guidelines What is required of your vehicle? You will be asked to provide proof of these items Proof of vehicle registration Minimum state insurance required Vehicles must be under 10,000 pounds and if that vehicle is a truck, it must have a covered and secured bed No other company logos or markings No bumper stickers, political stickers, offensive markings Additional Benefits: Part time opportunity* Excellent hourly pay Including mileage reimbursement of .70 cents per mile Paid weekly Deliver from the comfort of your own car No experience necessary *This is a seasonal role. A seasonal job is a great place to start at UPS, and it might even lead to a permanent role that offers even more advantages and benefits! Shifts vary between Monday - Saturday, depending on business needs. This job posting includes information about the minimum qualifications (including the UPS Uniform and Personal Appearance Guidelines), locations, shifts, and operations within the locations which may consider my application. An applicant or employee may request an exception or change to, or an accommodation of, any condition of employment (including the UPS Uniform and Personal Appearance Guidelines) because of a sincerely held religious belief or practice. Application Deadline:11/15/25 The base pay for this position is $30.75/hour UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

R.J. Corman Railroad Group is currently seeking a skilled and customer-oriented Help Desk Technician to provide top-notch technical support to our clients and internal employees. As a Help Desk Technician, you will be the first point of contact for all technical issues, and your primary responsibility will be to deliver timely and effective solutions while ensuring a positive customer experience. Responsibilities include: * Customer Support: Respond to customer inquiries, incidents, and service requests via phone, email, or ticketing system in a friendly, patient, and professional manner. * Technical Troubleshooting: Diagnose and resolve hardware, software, and network-related issues for customers and internal staff to ensure minimal disruption to their workflow. * Incident Management: Log and track all customer interactions and resolutions accurately in our help desk system, ensuring proper documentation and adherence to established procedures. * Escalation and Collaboration: Escalate complex issues to the appropriate teams and follow up on the resolution progress to ensure timely resolution. Collaborate with other IT teams and subject matter experts as needed. * User Training: Assist customers with basic software and hardware inquiries, offering step-by-step instructions and guidance to enhance their understanding and skill set. * System Maintenance: Perform routine maintenance tasks, such as software updates, security patches, and system optimizations, to ensure optimal performance and security. * Knowledge Base: Contribute to the creation and maintenance of the company's knowledge base, FAQs, and user guides to empower customers with self-help resources. * Continuous Learning: Stay up to date with the latest technologies and industry trends to improve technical skills and provide informed support to customers. * Perform other duties as needed. Job Requirements: * Education: High school diploma or equivalent. Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Professional) are a plus. * Experience: Proven experience in a technical support role, help desk, or IT-related position is preferred but not required for entry-level candidates. * Technical Skills: Proficient in troubleshooting hardware and software issues, familiar with operating systems (Windows, mac OS, etc.), basic networking concepts, and productivity applications. * Communication: Strong verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner. * Customer Focus: Demonstrated dedication to delivering exceptional customer service and a positive attitude when dealing with customers of varying technical expertise. * Problem-Solving: Analytical and critical thinking skills to assess and resolve technical challenges efficiently. * Multitasking: Ability to handle multiple tasks simultaneously, prioritize workload, and meet deadlines effectively. * Team Player: Collaborative and able to work well in a team-oriented environment. * Ability and willingness to travel required Benefits: R.J Corman Railroad Group, LLC is committed to providing its employees and their families with quality benefits. R.J Corman offers health, dental, vision, voluntary short term disability, voluntary long term disability, voluntary life insurance, voluntary accident insurance, voluntary hospital indemnity insurance, voluntary identity theft protection, and flexible spending account benefits to all full-time employees. Other non-health benefits include paid holidays, paid time off, the Work-Life Balance Employee Assistance Program and a 401K retirement savings plan. R.J. Corman Railroad is an Equal Employment Opportunity (EEO) and Affirmative Action employer that is committed to a safe and drug free work place. R.J. Corman performs pre-employment criminal background checks and substance abuse testing which includes a hair and urine drug tests to detects the presence of illegal drugs. We appreciate your cooperation in keeping R.J. Corman a safe and drug free company.

Essential Duties & Responsibilities The IT Technician must be proficient in the following areas: PC and User Support * Configure, deploy, maintain, and troubleshoot societal desktops, laptops, ruggedized field devices, tablets, thin clients, aboard peripherals (printers, scanners, label printers, time clocks, etc.). * Perform diagnostics and repairs on hardware and software issues to minimize downtime. * Provide in-person and remote technical support to field, plant, ST reorganized personnel. Server Administration * Assist with administration, monitoring, backup, patching, and troubleshooting of Windows Server environments. * Support Active Directory, DNS, DHCP, file permissions, and group policy management. Networking and Connectivity * Diagnose and resolve LAN/WAN connectivity issues, including fiber, wireless point-to-point links, and industrial network infrastructure used in groundwater mining environments. * Assist with installation and maintenance of routers, switches, firewalls, access points, cabling, and network cabinets. * Support underground communication systems (e.g., leaky feeder, mine phone, Wi-Fi mesh, tracking systems) when applicable. Software/Application Support * Support Microsoft 365 and other business-critical software, including ERP, safety/compliance systems, talent tracking, dispatch, and timekeeping systems. * Utilize remote management tools and helpdesk ticketing systems to track, escalate, and resolve support requests. Helpdesk and Documentation * Receive, log, prioritize, and resolve helpdesk tickets. * Escalate advanced issues when required and provide clear communication on resolution timelines. * Document troubleshooting steps, fixes, configurations, and preventative recommendations. Field Support & Safety * Provide onsite IT support at mining locations when remote resolution is not possible. * Follow MSHA, OSHA, and company safety standards while working at mines, preparation plants, and contractor sites. * Assist with IT-related compliance requirements for audits, inspections, and certifications. Other Duties * Perform other IT-related tasks and special projects as assigned by the IT Manager. Competencies * Strong customer-service mindset with the ability to support users under time-sensitive production conditions. * Self-directed with a high level of accountability for issue ownership and follow-through. * Ability to work in a fast-paced, multi-site, industrial environment with shifting priorities. * Strong problem-solving skills with the ability to diagnose issues under pressure. * Excellent written and verbal communication skills. * Team-oriented with the ability to collaborate across IT, Operations, Maintenance, Safety, and HR departments. * Commitment to safety and risk awareness while working in field locations. Qualifications and Experience * 3-5 years of IT support experience, preferably in an industrial, manufacturing, or mining environment. * Experience with hardware diagnostics and repair. * Working knowledge of Microsoft Windows desktop and server operating systems. * Experience with Active Directory, group policy, and user administration. * Experience with remote access tools, ticketing systems, and endpoint management. * Hands-on experience with network hardware including switches, routers, firewalls, wireless systems, and cabling. Preferred Certifications (Not Required but Highly Valued) * CompTIA A+, Network+, or Security+ * Cisco (CCNA or equivalent) * Microsoft (MCP, MCSA, or equivalent) * Experience with ruggedized IT equipment for industrial use Physical Demands * Lift and carry up to 50 lbs. of equipment (servers, UPS units, network gear). * Bend, climb, crawl, and work in semi-confined or elevated areas such as network closets, preparation plant control rooms, and mining infrastructure areas. * Manual dexterity for cabling, wiring, and precise equipment setup in confined spaces. * Ability to work while wearing required PPE (e.g., hard hat, safety glasses, respirator, reflective clothing). Travel Requirements * Ability to travel regularly to company locations across Kentucky (KY), West Virginia (WV), and Indiana (IN). * Travel may include underground or surface mine visits and preparation plant environments. * Overnight travel may be required depending on project length or troubleshooting needs. * Must possess and maintain a valid U.S. driver's license and meet company driving standards. Work Environment * Mix of office, shop, plant, and mine environments. * Exposure to noise, dust, and temperature variations when working at field locations. Must follow all company safety rules and site-specific requirements.

This position is responsible for all imaging and configuration of workstation computers and peripheral devices. Duties include managing the IT inventory of Company equipment. Responsibilities Process equipment requests and return requests in a timely manner meeting established SLAs. Images and configures user workstation computers using a KACE 2000 appliance. Installs and configures computer peripheral devices. Packages and ships equipment to remote users within 24 hours of ticket receipt. Utilizes ticketing system to process new/replacement equipment requests. Utilizes ticketing system to process equipment return requests. Maintains inventory of computer equipment, peripherals and accessory items in asset tracking software. Proactively notifies IT Manager of low inventory levels. Identifies, researches, and resolves technical problems. Communicates issues and troubleshoots recommendations for solutions to the Manager. Maintains the IT Lab in a clean and orderly fashion. Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. Reacts positively to change and performs other duties as assigned. Qualifications 1+ years of industry knowledge and experience. Strong desire to excel and achieve results. Ability to work effectively independently and with senior management and other team members. Must be sensitive to deadlines and able to function in a fast pace environment. Ability to organize, multitask and complete work in a timely manner. Strong customer service skills required. Must be self-motivated and able to work individually with little supervision. Strong communication skills, both written and verbal. Must be able to lift and move packages up to 60 lbs We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. We are an equal opportunity employer.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

WMS Support Consultant (3-5 Years Experience) Employment Type: Contract Apply: ****************** About the Role JGA is seeking an experienced Warehouse Management System (WMS) Support Consultant to join our team onsite in Louisville, KY. The ideal candidate will have 3-5 years of WMS experience (Manhattan, Blue Yonder, Körber, Infor, SAP, or equivalent) and be able to provide hands-on support for warehouse operations, troubleshoot system issues, and drive continuous improvements. This is a U.S.-based role only no offshore applicants will be considered. Candidates must be able to relocate or travel at their own expense to Louisville, KY. Key Responsibilities Provide onsite WMS production support, including system monitoring, issue diagnosis, and resolution Serve as a liaison between business users, IT teams, and operations to ensure seamless system performance Manage incident resolution and coordinate fixes within agreed SLAs Support testing, configuration changes, and enhancements for WMS functionalities Deliver end-user training and create documentation for processes and troubleshooting Recommend and implement system optimizations to improve operational efficiency Required Qualifications 5+ years of WMS experience with any platform (Manhattan, Blue Yonder, Körber, Infor, SAP, etc.) Strong understanding of warehouse operations and supply chain processes Hands-on experience with SQL queries, scripting, and log analysis Proven ability to diagnose and resolve complex WMS issues Excellent communication, problem-solving, and client-facing skills Ability to work independently onsite and collaborate with cross-functional teams Preferred Skills Experience in multi-site WMS rollouts or post-go-live support Knowledge of RF device management, interface troubleshooting, and ERP/TMS/LMS integration Background in industries such as retail, 3PL, manufacturing, or life sciences Additional Requirements Must be legally authorized to work in the United States No offshore applicants will be considered Must be able to travel or relocate at your own expense to Louisville, KY To Apply: Send your resume to ****************** with the subject line WMS Support Consultant Louisville

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment - Install and upgrade equipment and software - Identify recurring issues, document and escalate to appropriate personnel - Represent technical bridge between technology groups and business units - Make recommendations for improvement in processes and procedures - Follow existing processes and use standard methodologies to carry out assigned tasks - May be required to maintain inventory supplies - Participate on cross-technology teams - Performs other related duties as assigned by management Educational Requirements: - Associates degree required, Bachelor's degree preferred. No preference for field. Required Years and Area of Experience (minimum required for consideration): - 3+ years of relevant experience Required Skills: (MUST possess) - Strong troubleshooting skills - Documentation skills - Good oral and written communication skills - Problem solving skills - Ability to work independently or as part of a team - Proficient in hardware system components, component and peripheral (printers, scanner, wireless handhelds) replacement - Active Directory - Office (Excel, Outlook Email and Calendaring, Power point, Access) - Proficient in installation, navigation, and support of Microsoft Operating systems Preferred Skills: - Strong knowledge on use and architecture of client management systems; Remedy, Altiris, Dame ware, Client WebJet Admin - Search functionality - Registry - User Profiles - Permissions - Strong Remote Support skills and familiarity with remote support tools - Candidate should possess general knowledge/skills in Network components and topology; - Protocols -TCP/IP - Wireless communication and authentication protocols (PEAP) - Client configurations - Remote Access - LAN/WAN - Microsoft Project and Visio - Clarify - Adobe Shortlisting Preference: All Qualified Manager Additional Information All your information will be kept confidential according to EEO guidelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES: • Installs variety of hardware and software packages • Installs and upgrade the systems with virus protection software, spyware, firewall protection software, etc. • Installs and maintains network computers, printers and other peripheral equipment • Installs, configures, monitors, and maintains servers and networking equipment • Uses command line tools and Windows Registry to monitor and troubleshoot systems • Performs OS and software updates as needed • Performs routine maintenance on computers as needed OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: • Grace Health recognizes that managing patient care is a team effort that involves clinical and nonclinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. • Team members must demonstrate excellent team communication and coordination to provide quality patient care. • Care coordination includes communicating with community organizations, health plans, facilities, and specialists. • Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. • Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. • Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. • All team members will be involved in the process of improving quality incomes. • Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. • Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: • Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel • Maintain good attendance (daily, meetings, and other assignment tasks) • Maintain timely documentation of all work assignments • Maintain patient confidentiality • Routinely keep supervisor informed about attendance and job assignments • Flexible in being able to multitask • Work effectively and at an efficient pace • Work cooperatively with providers, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: • Proficiency in Word, Excel, Power Point and Microsoft Outlook required • Excellent verbal and written communication skills and interpersonal skills • A+ and/or Network+ certification or equivalent required • Proficiency using command line tools and Windows Registry preferred • Knowledge of SQL databases preferred • Scripting/Programming knowledge preferred • Ability to self-manage, meet deadlines and be accountable • Demonstrate time management and organization skills • Excellent customer service, interpersonal, verbal and written communication skills • Strong problem solving skills and ability to learn and apply new technical knowledge • Ability to identify, analyze and troubleshoot a wide range of hardware, software, and network related problems encountered by healthcare providers • Knowledge of technologies, technical languages, browsers, platforms and applications. • Demonstrate sensitivity to, and respect for, a diverse population EDUCATION and/or EXPERIENCE: • Bachelor's Degree in a relevant field or equivalent and one or more industry certifications • One year of documented experience working in the Information Technology field, installing, implementing and/or troubleshooting computer systems Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

5 Star Electric, LLC (5 Star) is a premier full-service provider of electrical construction, maintenance, and repair services with offices in Western Kentucky and Dallas/Fort Worth, Texas. 5 Star specializes in Distribution and Transmission Power Line work, Substation, Industrial, Commercial, Streetlighting, and Fiber installations. Position Title: Level I Technician, Small Cell Our Core Values: Guided by Safety. Focused on Communities. Powered by Care. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Level I Technician, Small Cell will provide entry-level assistance in the installation of power and communication cable on new and existing utility and light poles throughout the United States. This position will work in and around bucket trucks. Roles and Responsibilities: Mid-level ability to install radios, base station equipment, conduit, DC power wiring and fiber optic cables on utility poles or at the base of utility pole Mid-level ability to install and test low voltage DC power wiring and fiber optic cables Mid-level knowledge of print reading Mid-level ability to take pre and post construction photos for construction closeout packages Connects and rearranges cable facilities associated with aerial, buried, underground and in buildings according to engineering design by utilizing hand tools and specialized equipment Ability to perform work at heights of 50ft tall or less on utility poles Ability to operate a bucket truck, install and test cellular RF cabling and antennas Installs RF cabling, radios and antennas along with associated power, fiber and signal cabling. Supports the setup and shut down of utility construction projects including traffic control in various conditions including highways, side streets, parking lots, downtown locations, etc. Safety is the expectation, always follows the required safety practices while performing safety sensitive duties Performs other position duties when requested Success Factors: Strong team player with the ability to adapt to diverse team members Excellent verbal and written communication skills Ability to perform heavy manual labor for extended periods, often under adverse climatic conditions. Ability to understand and follow specific oral and written instructions Strong team player with the ability to adapt to diverse team members Ability to perform in a fast paced/high volume environment Excellent verbal and written communication skills Detail Oriented- a high level of attention to detail is required A high level of time management, accountability, and prioritization skill Self-motivated, goal- oriented, and driven to accomplish department goals Ability to be organized, problem solve, and be solution oriente The ability to support a fast-paced, demanding work schedule; could include late evenings and/or weekends when requested. Ability to be up 50 ft in the air and can lift up to 50 pounds on a regular basis Expert knowledge of utilization of common small hand tools including but not limited to: wrenches, drills, screw driver Willingness and ability to learn additional skills Experience and Education: OSHA 10 Certification preferred Experience operating a bucket truck is preferred First Aid/CPR Certification preferred High School diploma or equivalent required Additional Requirements/Licenses/Certifications: Possession of, or ability to obtain, a valid State of Residence Driver License is Required. Candidates must pass criminal and Motor Vehicle Record (MVR) background checks and pass a pre-employment drug screen. Must be able to work in a variety of physical positions like sitting, squatting, standing, walking, climbing, etc. When working on site, will be required to wear common protective safety equipment. May be exposed to uncomfortable or distracting sounds or noise levels while onsite Must endure regular exposure to all weather conditions, including hot, cold, humidity and rain. Notes: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Requirements QUALIFICATIONS: High School Diploma or equivalent, preferred Valid KY Driver's License Salary Description $12-13/Hour

Job Description Essential Duties & Responsibilities The IT Technician must be proficient in the following areas: PC and User Support Configure, deploy, maintain, and troubleshoot societal desktops, laptops, ruggedized field devices, tablets, thin clients, aboard peripherals (printers, scanners, label printers, time clocks, etc.). Perform diagnostics and repairs on hardware and software issues to minimize downtime. Provide in-person and remote technical support to field, plant, ST reorganized personnel. Server Administration Assist with administration, monitoring, backup, patching, and troubleshooting of Windows Server environments. Support Active Directory, DNS, DHCP, file permissions, and group policy management. Networking and Connectivity Diagnose and resolve LAN/WAN connectivity issues, including fiber, wireless point-to-point links, and industrial network infrastructure used in groundwater mining environments. Assist with installation and maintenance of routers, switches, firewalls, access points, cabling, and network cabinets. Support underground communication systems (e.g., leaky feeder, mine phone, Wi-Fi mesh, tracking systems) when applicable. Software/Application Support Support Microsoft 365 and other business-critical software, including ERP, safety/compliance systems, talent tracking, dispatch, and timekeeping systems. Utilize remote management tools and helpdesk ticketing systems to track, escalate, and resolve support requests. Helpdesk and Documentation Receive, log, prioritize, and resolve helpdesk tickets. Escalate advanced issues when required and provide clear communication on resolution timelines. Document troubleshooting steps, fixes, configurations, and preventative recommendations. Field Support & Safety Provide onsite IT support at mining locations when remote resolution is not possible. Follow MSHA, OSHA, and company safety standards while working at mines, preparation plants, and contractor sites. Assist with IT-related compliance requirements for audits, inspections, and certifications. Other Duties Perform other IT-related tasks and special projects as assigned by the IT Manager. Competencies Strong customer-service mindset with the ability to support users under time-sensitive production conditions. Self-directed with a high level of accountability for issue ownership and follow-through. Ability to work in a fast-paced, multi-site, industrial environment with shifting priorities. Strong problem-solving skills with the ability to diagnose issues under pressure. Excellent written and verbal communication skills. Team-oriented with the ability to collaborate across IT, Operations, Maintenance, Safety, and HR departments. Commitment to safety and risk awareness while working in field locations. Qualifications and Experience 3-5 years of IT support experience, preferably in an industrial, manufacturing, or mining environment. Experience with hardware diagnostics and repair. Working knowledge of Microsoft Windows desktop and server operating systems. Experience with Active Directory, group policy, and user administration. Experience with remote access tools, ticketing systems, and endpoint management. Hands-on experience with network hardware including switches, routers, firewalls, wireless systems, and cabling. Preferred Certifications (Not Required but Highly Valued) CompTIA A+, Network+, or Security+ Cisco (CCNA or equivalent) Microsoft (MCP, MCSA, or equivalent) Experience with ruggedized IT equipment for industrial use Physical Demands Lift and carry up to 50 lbs. of equipment (servers, UPS units, network gear). Bend, climb, crawl, and work in semi-confined or elevated areas such as network closets, preparation plant control rooms, and mining infrastructure areas. Manual dexterity for cabling, wiring, and precise equipment setup in confined spaces. Ability to work while wearing required PPE (e.g., hard hat, safety glasses, respirator, reflective clothing). Travel Requirements Ability to travel regularly to company locations across Kentucky (KY), West Virginia (WV), and Indiana (IN). Travel may include underground or surface mine visits and preparation plant environments. Overnight travel may be required depending on project length or troubleshooting needs. Must possess and maintain a valid U.S. driver's license and meet company driving standards. Work Environment Mix of office, shop, plant, and mine environments. Exposure to noise, dust, and temperature variations when working at field locations. Must follow all company safety rules and site-specific requirements.

Job Description 2026 Summer Internship Program We are seeking a highly motivated and detail-oriented IT and Computer Science Intern to join our team. This internship offers hands-on experience working with a wide range of technologies and IT systems. You will assist both the IT and development teams in troubleshooting, system maintenance, software development, and network management. This is an excellent opportunity to apply your technical knowledge in a real-world environment while learning directly from experienced professionals. Key Responsibilities: Assist with troubleshooting hardware, software, and network issues. Provide day-to-day support for IT operations and user requests. Help maintain and update company software, databases, and systems. Collaborate with the development team on coding, debugging, and testing new software applications or tools. Support IT infrastructure projects, including installations, upgrades, and configurations. Assist in monitoring and maintaining network security. Help configure, deploy, and maintain computers and technology equipment. Document technical procedures, support requests, and issue resolutions. Participate in team meetings to discuss project progress, priorities, and problem-solving approaches. Perform data backups, system restores, and other routine maintenance tasks. Qualifications: Currently pursuing a degree in Computer Science, Information Technology, or a related field. Basic understanding of computer hardware, software, and networking concepts. Proficiency in programming languages such as Java, Python, or C++ (based on project focus). Familiarity with IT systems, databases, and networking protocols. Experience with Microsoft Office Suite (Word, Excel, PowerPoint). Strong analytical and problem-solving skills with attention to detail. Excellent written and verbal communication skills. Ability to work both independently and collaboratively within a team. Eagerness to learn new technologies, tools, and methodologies.

Advertisement Closes 12/31/2025 (7:00 PM EST) 25-06393 Team Kentucky Internship Program - Public Protection - Office of Information Technology Pay Grade 03 Salary Undergraduate Student - $16.444 Graduate Student - $19.096 TKIP participants will receive additional compensation ($1/hour) for each year that they return as an Intern, after previously completing the program. Employment Type EXECUTIVE BRANCH | LESS THAN 9 MONTHS MAXIMUM | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Click here for more details on state employment. Hiring Agency Public Protection Cabinet | Office of the Secretary Location 500 Mero Street Frankfort, KY 40601 USA Description About Team Kentucky Internship Program: The Team Kentucky Internship Program brings talented and motivated college students into the world of public service. The program provides meaningful and relevant work experience, professional development activities, and offers interns networking opportunities with other interns across the Commonwealth, all while working alongside program and field professionals, state government leaders. The Team Kentucky Internship Program is a prestigious and competitive program; therefore, interested applicants must complete an online application and be vetted through an interview process. Those selected for the program will perform valuable work in our state agencies. To be considered for a position in the Team Kentucky Internship Program, applicant must: * Be enrolled at an accredited Kentucky post-secondary school* or other educational institution approved by the Kentucky Personnel Cabinet. * Be in good standing with the school with at least a 2.5 grade point average at hire. * *Graduating high school seniors enrolled in college courses with a 2.5 GPA may also qualify and apply to participate in the program. Candidates must be 18 years of age by May 15, 2026. Interested applicants must upload their unofficial transcript when applying to TKIP positions. Program Requirements - * Attend TKIP Orientation * Attend at least 1 Professional Development Day * Attend at least 1 Agency Tour * Complete 300 working hours throughout the program * Submit the final project * Attend TKIP Reception About Kentucky Public Protection Cabinet: The Public Protection Cabinet (PPC) keeps Kentuckians safe in business, leisure, and daily life. We ensure safe and fair operation of some of the most important institutions in the Commonwealth. From sporting events, to building and banking, our diverse agencies share a common goal-providing the best service to every citizen and business in the state. The Office of Information Technology aids all agencies under Public Protection Cabinet (PPC) with any Information Technology needs. We are responsible with performing analysis, development and re-engineering efforts related to the application development and modernization of all the websites to meet the new standards set forth by COT and the Industry. We are also responsible for all the Internet, Intranet, and eServices online secured applications. Our goal is to automate systems as much as possible there by making the business user and the licensee and consumers jobs easier and efficient. A day in the life: * Works with the development team and performing beginning level computer programming in, .NET Angular, Python, Core, and several other technologies. * Tests and debugs developed applications to check if they meet the specifications. * Attends meeting with project manager, technical lead liaison and learn how they operate and analyze requests for information technology development and prepare long-range information technology plans. * Works with the development team members and learn how they code and how they keep up with their project scheduled timelines, workloads, and metrics for successful completion of project milestones and how they plan future deliverables. * Works with the operations and support team members. Learn how they help the users and troubleshoot any issues that arise with the applications. * Attends development and training activities. * Develops and compiles data to test programs. * Assists in writing of specifications for the development, maintenance, and modification of software applications. * Assists is developing user documentation and Reports. What You'll Need to Succeed - Be dependable: Comply with a designated work schedule and meet assigned deadlines. Communicate with your supervisor ahead of time if you are unable to follow your work schedule, would like to request a schedule adjustment, or if you need further support to meet a deadline. Take initiative: Look for ways to go above and beyond in your day-to-day work to show your supervisor that you are a self-motivated problem solver. Take advantage of learning opportunities: Seek out new opportunities to learn about your state agency and state government. Request feedback on your job performance - this will show you are receptive and searching for opportunities to grow. Ask questions if you are unsure how to complete an assigned task or need additional support or guidance. Minimum Requirements EDUCATION: NONE EXPERIENCE, TRAINING, OR SKILLS: NONE Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: NONE SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): Must be 18 years of age at the time of employment. Must be enrolled on a full-time basis in high school as a graduating senior currently enrolled in college level courses OR a college-level student enrolled at an accredited Kentucky post-secondary school or other educational institutions approved by the Kentucky Personnel Cabinet. Applicants must furnish proof of enrollment in such a program to the Personnel Cabinet. Must maintain any required licensure(s), certification(s), or other credentials for the length of employment in this job classification. Employing agency is responsible for ensuring employee possesses and maintains required licensure(s), certification(s) or other credentials. Working Conditions Working conditions will vary based on agency and position. Probationary Period NONE If you have questions about this advertisement, please contact Lalitha Balaji at ********************** or ************. An Equal Opportunity Employer M/F/D

Job Description Stefanini Group is looking for a Deskside Technician II for a globally recognized company! For interested applicants, click the apply button or you may reach out Micah Andres at **************/************************** for faster processing. Thank you! Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 7/10 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned What do you need to succeed? Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations Lean Six Sigma #LI-MA1#LI-ONSITE

R.J. Corman Railroad Group is currently seeking a skilled and customer-oriented Help Desk Technician to provide top-notch technical support to our clients and internal employees. As a Help Desk Technician, you will be the first point of contact for all technical issues, and your primary responsibility will be to deliver timely and effective solutions while ensuring a positive customer experience. Responsibilities include: Customer Support: Respond to customer inquiries, incidents, and service requests via phone, email, or ticketing system in a friendly, patient, and professional manner. Technical Troubleshooting: Diagnose and resolve hardware, software, and network-related issues for customers and internal staff to ensure minimal disruption to their workflow. Incident Management: Log and track all customer interactions and resolutions accurately in our help desk system, ensuring proper documentation and adherence to established procedures. Escalation and Collaboration: Escalate complex issues to the appropriate teams and follow up on the resolution progress to ensure timely resolution. Collaborate with other IT teams and subject matter experts as needed. User Training: Assist customers with basic software and hardware inquiries, offering step-by-step instructions and guidance to enhance their understanding and skill set. System Maintenance: Perform routine maintenance tasks, such as software updates, security patches, and system optimizations, to ensure optimal performance and security. Knowledge Base: Contribute to the creation and maintenance of the company's knowledge base, FAQs, and user guides to empower customers with self-help resources. Continuous Learning: Stay up to date with the latest technologies and industry trends to improve technical skills and provide informed support to customers. Perform other duties as needed. Job Requirements: Education: High school diploma or equivalent. Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Professional) are a plus. Experience: Proven experience in a technical support role, help desk, or IT-related position is preferred but not required for entry-level candidates. Technical Skills: Proficient in troubleshooting hardware and software issues, familiar with operating systems (Windows, mac OS, etc.), basic networking concepts, and productivity applications. Communication: Strong verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner. Customer Focus: Demonstrated dedication to delivering exceptional customer service and a positive attitude when dealing with customers of varying technical expertise. Problem-Solving: Analytical and critical thinking skills to assess and resolve technical challenges efficiently. Multitasking: Ability to handle multiple tasks simultaneously, prioritize workload, and meet deadlines effectively. Team Player: Collaborative and able to work well in a team-oriented environment. Ability and willingness to travel required Benefits: R.J Corman Railroad Group, LLC is committed to providing its employees and their families with quality benefits. R.J Corman offers health, dental, vision, voluntary short term disability, voluntary long term disability, voluntary life insurance, voluntary accident insurance, voluntary hospital indemnity insurance, voluntary identity theft protection, and flexible spending account benefits to all full-time employees. Other non-health benefits include paid holidays, paid time off, the Work-Life Balance Employee Assistance Program and a 401K retirement savings plan. R.J. Corman Railroad is an Equal Employment Opportunity (EEO) and Affirmative Action employer that is committed to a safe and drug free work place. R.J. Corman performs pre-employment criminal background checks and substance abuse testing which includes a hair and urine drug tests to detects the presence of illegal drugs. We appreciate your cooperation in keeping R.J. Corman a safe and drug free company.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment - Install and upgrade equipment and software - Identify recurring issues, document and escalate to appropriate personnel - Represent technical bridge between technology groups and business units - Make recommendations for improvement in processes and procedures - Follow existing processes and use standard methodologies to carry out assigned tasks - May be required to maintain inventory supplies - Participate on cross-technology teams - Performs other related duties as assigned by management Educational Requirements: - Associates degree required, Bachelor's degree preferred. No preference for field. Required Years and Area of Experience (minimum required for consideration): - 3+ years of relevant experience Required Skills: (MUST possess) - Strong troubleshooting skills - Documentation skills - Good oral and written communication skills - Problem solving skills - Ability to work independently or as part of a team - Proficient in hardware system components, component and peripheral (printers, scanner, wireless handhelds) replacement - Active Directory - Office (Excel, Outlook Email and Calendaring, Power point, Access) - Proficient in installation, navigation, and support of Microsoft Operating systems Preferred Skills: - Strong knowledge on use and architecture of client management systems; Remedy, Altiris, Dame ware, Client WebJet Admin - Search functionality - Registry - User Profiles - Permissions - Strong Remote Support skills and familiarity with remote support tools - Candidate should possess general knowledge/skills in Network components and topology; - Protocols -TCP/IP - Wireless communication and authentication protocols (PEAP) - Client configurations - Remote Access - LAN/WAN - Microsoft Project and Visio - Clarify - Adobe Shortlisting Preference: All Qualified Manager Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.