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Information Technology Professional (IT Support) (Lincoln)
Us Navy 4.0
Information systems technician job in Lincoln, NE
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained InformationSystemsTechnicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
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What to Expect
InformationSystemsTechnician
More Information
Responsibilities
InformationSystemsTechnicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of InformationSystemsTechnicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATIONSYSTEMSTECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating informationsystems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATIONSYSTEMSTECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating informationsystems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, InformationSystemsTechnician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for InformationSystemsTechnician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an InformationSystemsTechnician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an InformationSystemsTechnician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an InformationSystemsTechnician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, InformationSystemsTechnicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
InformationSystemsTechnicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an InformationSystemsTechnician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
$61k-82k yearly est. 1d ago
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Facility Operations Support Technician
Aleto, Inc.
Information systems technician job in Omaha, NE
Job Title: Facility Operations Support Technician Job Type: Full-Time Compensation/Salary: $105,000 - $115,000 Authorization Status: U.S. Citizenship Clearance Requirements: Active Top Secret (TS) clearance with eligibility for SCI access and Polygraph.
About Aleto
Aleto specializes in federal property management, space planning, and facility management. Aleto primarily supports federal government agencies to create realty solutions, provide facility and space planning support services, and enhance strategic communications.
We are looking to hire motivated people who are excited to grow with us. You'll have the potential to help improve processes and help identify solutions for our government, supporting the organizations that serve American citizens across the country. We offer the opportunity to work directly with clients to have a real impact on the day-to-day operations of federal agencies.
We are a growing company that stands firm on our core values: Accountability, Ingenuity, Reliability, Service, and Stewardship. This is what sets us apart from our competitors.
Our Mission, Vision, and Purpose:
Aleto is committed to helping federal agencies improve their workspace.
We aspire to be trusted advisors to senior executives for federal leasing and facilities operations decision-making.
Our purpose is to enhance your workspaces with our innovations while maintaining your trust with dependable, responsible, and high-quality service.
We work together with our partners, from start to finish, to ensure we identify and deliver the best solutions based on their business needs.
We offer paid vacation, sick time, paid federal holidays, parental leave, full medical/dental/vision, and 401(k).
We are proud to employ a group of experts from diverse backgrounds. We recognize that recent studies show those from underrepresented groups are less likely to apply to roles if they don't meet 100% of the qualifications. We are committed to building an inclusive culture and encourage you to leap with confidence and apply-you may be exactly who we've been looking for.
Aleto is an Equal Opportunity Employer.
What we are looking for:
Aleto Inc. is seeking to hire a Facility Operations Support Technicians to support our government client in their Operations Pod by managing the intake, validation, prioritization, and monitoring of facility-related work orders. These roles are critical in ensuring defect prevention begins at the point of entry, maintaining high customer satisfaction, and providing accurate operational data to support program reporting and decision-making.
Technicians coordinate directly with customers to resolve complaints, manage backlog and scheduling, and ensure timely escalation when required. Technicians will serve as a Systems and Communications Liaison, acting as the primary interface for equipment-related tickets to improve coordination, reduce escalations, and enhance operational efficiency.
Interview Process
If you are selected for an interview, you'll be contacted for an interview through Microsoft Teams or by telephone. The process averages 3 weeks from initial contact to interview. After all candidates are interviewed, Aleto will notify you of your application status.
If an offer is extended, the start date is determined by availability and the amount of time it takes for the government's background clearance process (depending on the client).
Facility Operations Support Technicians -Essential Job Duties
Duties include the following. Other duties may be assigned:
Operations & Work Order Management
Perform intake, validation, prioritization, and tracking facility operations and maintenance (O&M) work orders.
Ensure accuracy and completeness of work order data at entry to support defect prevention and downstream reporting.
Manage backlog, scheduling, and workflow to ensure timely resolution of requests.
Monitor work order progress and follow up with stakeholders to meet service-level expectations.
Customer Coordination & Issue Resolution
Serve as a primary point of contact for customers regarding facility-related requests and complaints.
Coordinate with internal teams, vendors, and stakeholders to resolve issues efficiently.
Handle complaint resolution and escalate issues appropriately to minimize operational impact.
Maintain a high level of customer satisfaction through clear communication and responsiveness.
Systems & Communications Liaison
Act as the liaison for systems and communications-related equipment tickets.
Coordinate between technical teams and operations staff to streamline ticket handling.
Identify recurring issues and recommend process improvements to reduce escalations.
Ensure consistent communication and documentation for systems-related work orders.
Reporting & Program Support
Ensure validated operational data is accurately entered into systems to support program reviews.
Contribute data and status updates used in CDRL A001 and A004 reporting.
Support expenditure tracking and operational metrics through accurate documentation.
SECONDARY JOB DUTIES
Accomplish all tasks appropriately assigned or requested.
May assist in training newly hired departmental staff.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Qualifications:
Minimum 5 years of experience in facility operations and Civil Engineering Operations & Maintenance (CE O&M).
Experience operating in a TS/SCI environment; active TS/SCI clearance required.
Experience managing work orders, backlog, scheduling, and customer coordination.
Strong communication, organizational, and problem-solving skills.
Preferred Qualifications
Experience supporting government or DoD facilities operations.
Familiarity with CDRL-driven reporting and program management environments.
Experience serving as a systems, equipment, or communications coordination lead.
Technological Skills:
Proficiency with IBM TRIRIGA for facility and asset management.
Strong working knowledge of Microsoft Office Suite, including SharePoint.
Key Competencies
Attention to detail and data accuracy
Customer service and stakeholder management
Prioritization and escalation management
Process improvement and operational efficiency
Ability to work in high-security, mission-critical environments
Other:
Highest level of integrity in managing confidential information
Aleto Job Duties
Compliance with all Aleto processes, standards, and guidelines, including utilizing the employee and intranet platforms, clocking in and/or entering time daily, submitting expense reports, providing monthly progress reports, etc.
Participate in recurring performance development meetings with your Aleto Team Lead to discuss current job tasks, promote open dialog/feedback, recognize and celebrate wins, and review positive and purposeful approaches for meeting work-related and professional development goals.
Attend team meetings, tri-annual company All-Hands Meetings, and other company-sponsored team-building events to foster and support Aleto's core values, vision, and culture.
What We Offer: Benefits and Perks
At Aleto, we recognize that our employees are our most valuable assets. We are proud to offer the following employee programs and benefits to enhance our employees' well-being and total rewards package while practicing our core value of Stewardship.
Below is a list of comprehensive benefits offered to employees who work 30 hours or more each week:
Medical, Vision, and Dental Insurance:
Single, single-plus-one-dependent, or family medical, vision, and dental insurance plans.
Pre-Tax Savings Accounts
The option to enroll in an HSA or FSA, depending on elected medical insurance coverage. Dependent Care FSAs are also available.
Disability Insurance:
Company-paid short-term and long-term disability insurance.
Life Insurance:
Company-paid life insurance coverage.
Paid Time Off:
Paid time off includes eleven federal holidays. Full-time employees accrue PTO at the rate of 5 hours per pay period for a total of three weeks per year. In addition, employees are provided with a separate bank of 40 hours of paid sick leave per year.
Retirement Plan:
Aleto offers full-time employees a 401(k) qualified retirement plan.
Environment and Physical Conditions
While performing the duties of this job, the employee is required to have ambulatory skills sufficient to visit other locations; and the ability to remain in a stationary position at least 50% of the time, move inside and around an office, position themself to access items located in high or low areas, and transport items weighing up to 20 pounds across the office. Requires the constant operation of a computer and other office productivity machinery and the ability to observe details at a close range, typically within a few feet of the observer. The employee interacts frequently with other workers, vendors, and clients and will communicate information and ideas, so others will understand, and must be able to exchange accurate information in these situations. The position consistently requires work to be completed in an office environment with artificial light and air.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
If you have questions or need additional assistance, please contact us at [email protected]
$30k-41k yearly est. 1d ago
Desktop Engineer
Stanley David and Associates
Information systems technician job in Omaha, NE
Troubleshooting: Diagnosing and fixing hardware, software, and network problems for users.
Deployment & Setup: Building, configuring, and deploying new computers and software.
Maintenance: Performing upgrades, security updates, and routine system upkeep.
User Support: Providing direct assistance (deskside or remote) for technical issues.
Documentation: Recording incidents and resolutions in ticketing systems.
$73k-98k yearly est. 1d ago
Service Desk/Placement Engineer
Kidwell 3.5
Information systems technician job in Lincoln, NE
At Kidwell, we are passionate about technology. We thrive in a fast-paced environment where customer service is part of our DNA. We strive every day to leave a positive impact on our customers while building a strong team who knows how to leverage technology to challenge the status quo.
We are currently accepting applications for an IT Systems Engineer to assist in supporting our technical team and clients. We are looking for highly motivated individuals who work well in both individual and team situations. We practice both remote and onsite technical support to help support our accounts. The IT Systems Engineer is responsible for incident management and front-line customer service. These responsibilities include base-level knowledge of many types of technologies and providing issue ownership and clean hand-offs to ensure superior customer satisfaction.
Our staff is offered challenging opportunities to work in a wide variety of technical environments, allowing us to work with many types of systems and technology solutions. Our team structure allows us to provide a supportive environment, encouraging career growth for our engaged staff.
Kidwell Core Values
At Kidwell, our core values make us who we are and show in everything we do; Led by passion, we believe our everyday jobs contribute to something bigger than ourselves. We pride ourselves in our creativity, but also in the effective solutions we create that bring value to our customers. Our employees act like owners, who take initiatives to lead and are treated like family. We are relentless and see work ethic and accountability as the baseline in the pursuit of excellence.
What You'll Do-
* Provide the first line of technical support on site for our clients.
* Perform customer service duties, including remote, telephonic, and onsite support.
* Respond to inquiries from users and help resolve both software and hardware problems.
* Assist in scheduling and dispatch of technicians and engineers.
* Assist in diagnosing technical Tier 1, Tier 2 support issues in a timely manner.
* Assist in maintaining documentation for internal and external networks.
* Provide accurate and timely logging of problems and resolutions in appropriate systems.
* Deploy PC's and other IT equipment, as needed.
* Assist with inventory tracking.
* Help with tools and scripting within our tool set.
Do You Have What it Takes?
* Excellent problem-solving skills
* Must be self-motivated.
* Extensive knowledge of PC hardware and software
* Experience in Windows OS (Windows 10/11)
* Knowledge of server operating systems (Windows Server, 2012R2, 2016, 2019 and 2022)
* Basic understanding of LAN / WAN technologies
* Superior customer service and communication skills - ability to effectively communicate with both technical and non-technical users.
* Ability to thrive and help foster a positive team environment.
* Ability to multitask; prioritize and accomplish all given tasks in a timely manner.
* Escalate problems to appropriate teams where needed.
Position Suggested Requirements:
* Bachelor's or Associate's Degree in related field or equivalent experience required
* 2+ Years Service Desk experience or equivalent troubleshooting experience
* CompTIA A+, Microsoft MTA preferred, but not required
This position offers a competitive salary and career development potential. We encourage and even pay for certifications and trainings. We also offer health, dental, life, and disability insurance along with paid vacation, holidays, sick leave, flexible scheduling, maternity/paternity leave, clothing allowance, and 401k with company match.
$33k-43k yearly est. 31d ago
Software Support Analyst
Telcor 4.2
Information systems technician job in Lincoln, NE
TELCOR Inc, a nationally recognized provider of health care software, is looking for an energetic, focused and motivated team member for the TELCOR Revenue Cycle Management product (RCM) line. Along with the exciting, challenging and rewarding aspects of the position, TELCOR offers the opportunity to branch out of a traditional work setting and into an environment where an individual is valued, encouraged to grow and is a contributor to the future development of the company. This role requires the employee to work in our office in Lincoln, NE.
The Service Analyst is responsible for providing excellent service for all TELCOR customers, both internal and external. Primary responsibilities include providing support and education for TELCOR's RCM product line in response to customer inquiries; escalating issues as appropriate, participating and managing customer and TELCOR projects under supervision.
Additional responsibilities include updating and maintaining product specifications; developing, maintaining, and updating processes and procedures; developing and maintaining operational product knowledge; participation in customer version upgrades and subsequent release activities.
Requirements
* Must be well versed in medical terminology; knowledge of healthcare billing preferred
* Experience with workflow analysis, data analysis, testing, documentation of procedures
* Experience with implementation and/or service of health care informationsystems preferred
* Knowledge of principles and processes for providing customer service
* Must have Bachelor's degree or Associates, plus relevant experience
* PC literate - must know Windows operating system environments and office tools; e.g., Word, Excel
* Fluent in written and spoken English (North America) language
* Participate in on-call rotation for RCM service customers
* Occasional travel to customer sites for service activities when required
TELCOR is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law.
All trademarks, service marks, trade names, trade dress, product names and logos appearing herein are the property of their respective owners.
Microsoft and Excel are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
$50k-69k yearly est. 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Information systems technician job in Lincoln, NE
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-36k yearly est. 2d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information systems technician job in Lincoln, NE
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$32k-43k yearly est. 60d+ ago
IT Help Desk Specialist
Duncan Aviation 4.8
Information systems technician job in Lincoln, NE
The IT Help Desk Specialist receives and responds to users' calls and e-mails regarding software and hardware related issues on IT systems. This position creates Help Desk tickets and resolves tickets or gathers information and places tickets in the queue for resolution by other IT team members; works with vendors for quotes on hardware and software purchases; and contributes to successful completion of IT team objectives.
Essential Job Functions
* Provides Help Desk support via phone, e-mail, and personal interaction to PC users for a variety of desktop software products (e.g. Microsoft Windows, Microsoft Office, Office 365, Aircraft Maintenance Manuals and AS400 for Windows). Resolves issues or coordinates with vendors, assigned software developer or other appropriate IT team members to resolve issues. Monitors user issues to identify trends. Edits Knowledgebase to ensure history of issue resolutions.
* Monitors the IBM mid-range systems by responding to system messages, rerouting batch job queues and print queues for efficient operation, performing system cleanup, etc. Maintains job scheduler and user menu access.
* Maintains hardware and software inventory databases and coordinates the removal and/or disposal of old equipment.
* Works with vendors to obtain quotes and order hardware and software. Monitors leasing schedules for accuracy and requests corrections as necessary.
* Provide cell phone/smartphone support; including new phones, upgrades, Duncan Aviation related App support and basic troubleshooting.
* Monitors Help Desk tickets and provides effective coordination with technicians through evaluation and prioritization of tickets to ensure timeliness of IT requests.
* Completes basic requests for installing, configuring, and optimizing software and PC hardware.
* Processes user security changes for systems, including new user setup, changes for existing users, administering security groups, etc. Monitors security software notifications and responds appropriately after research and/or analysis.
* Performs other related duties as assigned by management.
Job Specific Requirements
* Licenses/Certificates: Valid driver's license and acceptable driving record
* Attendance: Regularly scheduled attendance required; on-call rotation
* Physical: Routinely lifts up to 50 lbs.; reads small print; repetitive motion; tolerates working in confined spaces and heights above four feet; tolerates standing, walking, bending, kneeling, stooping, crouching, crawling, climbing and sitting
* Environmental: Tolerates working in extreme temperatures and noisy environments
Education and Experience
* High School graduate or equivalent required
* Associates degree in a computer-related field preferred
* Minimum one year PC technical support and installation experience, specifically Microsoft Windows and Office, required; experience working with Microsoft O365, networking and IBM mid-range operations preferred
* Proficiency with a variety of PC Hardware
Available Benefits
* Moving is expensive and hard work! Relocation Assistance is available for those that qualify.
* Duncan offers a comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) that is available to team members on day one.
* Plan for your medical needs with a Health Savings Account (employer and employee contributions).
* Save for your future through our 401(k) program where you can begin contributions within your first 45 days, 50% match on first 6% contributed
* Enjoy Duncan Aviation's On-Site Fitness & Health Clinics at the MRO locations
* Take advantage of a variety of In-House Training opportunities, or use Tuition Assistance to further your education.
Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled
$30k-39k yearly est. 16d ago
Information Systems Technician (Rail Car) (Contract)
Kawasaki Motors Corp., U.S.A 4.1
Information systems technician job in Lincoln, NE
Provide technical assistance to computer users. Answer questions or resolve computer and/or communication issues for clients. May provide assistance concerning the use of computer hardware and software. REASONABLE ACCOMODATIONS STATEMENT
To accomplish this job successfully, an individual must be able to perform the responsibilities of the position with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS
* Follow all company Policies and Procedures, Quality and Environmental Management Systems (QMS & EMS), Kawasaki Production Systems (KPS), InformationSystems Standard Operating Procedures (SOP) and any other legal and compliance regulations that may apply such as OSHA.
* Setup, inspect, test, diagnose, repair and document personal computer equipment, communications devices, mobile devices, peripheral equipment and other electronic or Information Technology related devices.
* Perform installs and upgrades of device specific operating systems and software, third party software and KMM developed applications.
* Install, inspect, test, diagnose, repair and document LAN/WAN cabling and infrastructure equipment.
* Provide end user helpdesk support and documentation for client related hardware and software issues.
* Troubleshoot system failures, issues and outages and provide solutions to restore functionality.
* Maintain security options and software in personal computers, virtual machines and networks.
* Maintain proper documentation and help desk.
* Maintain network server and technology tools.
* Setup end-user accounts and ensure security through access controls, system backups and firewalls.
* Provide basic end user training for use of client devices, software and access procedures.
* Develop expertise and train staff on new technologies.
SKILLS & ABILITIES
Education/Experience
High School diploma or GED; minimum of one year experience with direct customer interaction; and applied knowledge and experience, other than personal use, with hardware/software setup and maintenance of computer, network or communications technology.
Computer Skills
Displays appropriate proficiency with computers and computer applications, including: spreadsheets (e.g. Excel), word processing (e.g. Word), presentation software (e.g. PowerPoint), databases (e.g. Access), internet/intranet (e.g. browsers, search engines) and special applications; can diagnose and correct minor issues with hardware and software, as needed in order to maintain records or create instructional materials.
$28k-41k yearly est. 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Information systems technician job in Lincoln, NE
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$34k-56k yearly est. 47d ago
Information Systems Technician (Rail Car) (Contract)
KMM 3.7
Information systems technician job in Lincoln, NE
Provide technical assistance to computer users. Answer questions or resolve computer and/or communication issues for clients. May provide assistance concerning the use of computer hardware and software.
REASONABLE ACCOMODATIONS STATEMENT
To accomplish this job successfully, an individual must be able to perform the responsibilities of the position with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS
Follow all company Policies and Procedures, Quality and Environmental Management Systems (QMS & EMS), Kawasaki Production Systems (KPS), InformationSystems Standard Operating Procedures (SOP) and any other legal and compliance regulations that may apply such as OSHA.
Setup, inspect, test, diagnose, repair and document personal computer equipment, communications devices, mobile devices, peripheral equipment and other electronic or Information Technology related devices.
Perform installs and upgrades of device specific operating systems and software, third party software and KMM developed applications.
Install, inspect, test, diagnose, repair and document LAN/WAN cabling and infrastructure equipment.
Provide end user helpdesk support and documentation for client related hardware and software issues.
Troubleshoot system failures, issues and outages and provide solutions to restore functionality.
Maintain security options and software in personal computers, virtual machines and networks.
Maintain proper documentation and help desk.
Maintain network server and technology tools.
Setup end-user accounts and ensure security through access controls, system backups and firewalls.
Provide basic end user training for use of client devices, software and access procedures.
Develop expertise and train staff on new technologies.
SKILLS & ABILITIES
Education/Experience
High School diploma or GED; minimum of one year experience with direct customer interaction; and applied knowledge and experience, other than personal use, with hardware/software setup and maintenance of computer, network or communications technology.
Computer Skills
Displays appropriate proficiency with computers and computer applications, including: spreadsheets (e.g. Excel), word processing (e.g. Word), presentation software (e.g. PowerPoint), databases (e.g. Access), internet/intranet (e.g. browsers, search engines) and special applications; can diagnose and correct minor issues with hardware and software, as needed in order to maintain records or create instructional materials.
$28k-38k yearly est. 60d+ ago
PC Support Technician
Integrated Resources 4.5
Information systems technician job in La Vista, NE
A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Position: PC Support Technician
Location: La Vista, NE
Duration: 1 year
Job Description:
• This is for 1 position working the NIGHT shift of 3:00 pm to Midnight Onsite and will be with team of 6 until 6 pm and then on their own until end of shift.
• Business Casual Dress
Main Responsibilities:
• Provides basic troubleshooting assistance and ticket resolution for personal computer users.
• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
• Recommends hardware solutions regarding personal computers in assigned areas.
• Assists with computer studies, projects, and implementation of policies throughout area of assignment.
• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.
• Experience working with personal computer hardware, software, systems, local area networks and terminology. Good organizational and problem solving skills.
• Ability to operate computer peripherals including monitors, printers and scanners.
• High School Diploma with 3 to 5 years experience. Must have A plus Certification as this is required for conversion
Qualifications
• Basic printer troubleshooting and Windows 7 experience
Additional Information
Kind Regards
Sachin Gaikwad
Technical Recruiter
Integrated Resources, Inc.
IT Life Sciences Allied Healthcare CRO
Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I
Direct Line : 732-429-1920
Board: 732-549-2030 - Ext 301
$45k-65k yearly est. 60d+ ago
Intern - Information Technology
Berkshire Hathaway Energy 4.8
Information systems technician job in Omaha, NE
BHE Pipeline Group consists of Berkshire Hathaway Energy's interstate natural gas pipeline companies, BHE GT&S, Kern River Gas Transmission Company and Northern Natural Gas Company. Combined, BHE Pipeline Group operates approximately 21,200 miles of pipeline with a design capacity of approximately 21.1 billion cubic feet of natural gas per day, owns assets in 27 states and is an industry leader in natural gas transportation. BHE Pipeline Group also operates 22 natural gas storage facilities with a total working gas capacity of 515.6 billion cubic feet and a liquefied natural gas export, import and storage facility. Northern Natural Gas is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. BHE Pipeline Group has an exciting career opportunity available. Take the next step in your career and apply now!
College student currently enrolled in a bachelor's degree or graduate program in information technology or computer science.
One year or more of demonstrated training and/or experience in JAVA, .NET, Angular JS, or Xamarin development.
One year or more of demonstrated training and/or experience using Microsoft SQL Server or other relational database.
Software skills and programming skills needed to perform responsibilities identified.
Effective oral and written communication skills.
Effective analytical and problem-solving skills.
Ability to prioritize and handle multiple tasks and projects concurrently.
Contribute to a team-centric work environment based on mutual respect and integrity
Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers
Employees must be able to perform the essential functions of the position, with or without an accommodation.
Under the direction of an application team member, perform simple to moderately complex user requests for new or modified functionality to existing systems. Analyze, design, code, test, document, implement and maintain these application changes.
Under the direction of an application team member, provide technical support enabling internal Northern Natural Gas business users to conduct day-to-day business. The support includes, but is not limited to, answering customer questions, completing data requests, and performing other support functions.
Under the direction of an application team member, collaborate with end users to analyze and develop business requirements for business application enhancements and problem resolutions.
Perform any additional responsibilities as requested or assigned.
$28k-35k yearly est. Auto-Apply 60d+ ago
Senior Technical Support Specialist
Xotic PC
Information systems technician job in Lincoln, NE
Job DescriptionJoin the XOTIC PC Customer Service & Sales Team
Turn Your Passion for Tech Into a Career You'll Love
Are you the friend everyone calls for tech advice? Do you enjoy gaming, solving problems, and helping people choose the right setup? XOTIC PC is hiring motivated, customer-focused, tech-savvy individuals to join our Customer Service & Sales Team at our Lincoln, Nebraska headquarters.
About XOTIC PC
Since 1999, we've built custom gaming desktops, high-performance laptops, and professional workstations for gamers, creators, and performance users nationwide. Every system is hand-built, and every customer interaction reflects our commitment to quality, innovation, and real support.
What You'll Do
This role is hands-on and fast-paced. You'll help customers get answers, solve issues, and choose systems that fit their needs.
Guide customers through their buying journey-from first questions to final configurations
Respond to customers via phone, live chat, and email with accuracy and professionalism
Recommend systems for gamers, creators, and professionals
Manage multiple active conversations while maintaining quality
Resolve support tickets quickly and clearly
Use AI tools like ChatGPT to improve troubleshooting speed and customer clarity
Work closely with a team that's passionate about technology and customer excellence
Why You'll Love Working Here
Four-day work weeks (Mon-Fri, outside peak holiday season)
Unlimited vacation (trust-based policy)
Regular team lunches, events, and giveaways
Employee discounts on high-end systems and gear
Casual dress code
Clear career growth opportunities in support, sales, marketing, or operations
A culture built on performance, innovation, and teamwork
What We're Looking For
Strong passion for technology, gaming, or high-performance PCs
Ability to multitask effectively across multiple channels
Excellent written and verbal communication skills
Strong follow-through and attention to detail
Ability to handle tickets quickly while maintaining customer satisfaction
Comfort using AI tools like ChatGPT for support
Typing speed of 40+ WPM
High school diploma or equivalent
Must be local to Lincoln, NE (on-site role)
Bonus Points
2-4 years of customer service or phone-based sales experience
Familiarity with CRMs or support platforms
Experience helping others build PCs or troubleshoot gaming setups
Want to Stand Out?
Record a short (2-minute max) video and tell us:
Who you are
Why you're a strong fit
What excites you about gaming or PC hardware
Send it to ********************** or provide an unlisted YouTube/Instagram link along with your application.
Benefits & Perks
401(k) with employer match
Health, dental, and vision coverage
Aflac loss-of-pay insurance
Four-day work week (Mon-Fri, outside holiday season)
Unlimited vacation
Employee discounts
A close-knit, forward-thinking work environment
Apply Today
If you're ready to deliver exceptional customer experiences, work with high-end tech, and help customers build the perfect system, this role is your next step.
Apply now and build something exceptional with us.
Job Posted by ApplicantPro
$43k-69k yearly est. Easy Apply 29d ago
Service Desk / Help Desk Analyst
360 It Professionals 3.6
Information systems technician job in Omaha, NE
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Title: Service Desk / Help Desk Analyst
Location: Omaha, NE
Duration: Long Term (1 Years+) / Full Time
Interview mode: Skype one round only
Job Description :
2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment
Be the first point of contact for the end users for all technical issues/ service requests
Create incident and service requests
Provide troubleshooting and technical support via phone, web based tools and email
Provide Voice based and remote Technical Support to end users for all standard desktop issues
Resolve /troubleshoot, resetting password etc
Qualifications
Desired Skill Sets:
Fluent in Spoken English Language
Strong written English and interpersonal skills
Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint)
Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools
Additional Information
Sincerely,
Ankita Upadhyay,
Sr. Talent Acquisition Specialist
360 IT Professionals Inc. | Phone: 512-254-3300 X 186
$28k-32k yearly est. 2d ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Information systems technician job in Offutt Air Force Base, NE
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, informationsystems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
************************************************************************************************************************************************************************************
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 27d ago
IT Technician
Public Job Source USA
Information systems technician job in Omaha, NE
Job DescriptionDescription:
We are seeking a dedicated and experienced IT Technician to join our team. The ideal candidate will possess a strong technical foundation, excellent problem-solving abilities, and a customer-focused approach to provide effective support and maintain IT systems and infrastructure. This role requires flexibility, attention to detail, and the ability to work both independently and collaboratively in a fast-paced environment.
Compensation
Starting pay for this position is $26.31/hour, with opportunities for growth and development within the role.
Work Environment
· Fast-paced setting requiring adaptability to shifting priorities.
· Occasional work outside standard office hours for system maintenance or urgent support needs.
· Requires the ability to lift and move IT equipment up to 50 lbs.
· Must have a valid driver's license and the ability to independently travel to multiple plants.
Responsibilities
· Install, configure, and troubleshoot computer hardware and software systems.
· Manage mobile devices for Apple and/or Android platforms.
· Create and respond to IT trouble tickets with accuracy and attention to detail.
· Resolve networking issues, including LAN, WAN, IP addressing, and router/switch/access point configurations.
· Support printers, peripherals, and mobile devices to ensure smooth operation.
· Apply cybersecurity principles and practices to IT systems.
· Communicate technical issues clearly to non-technical users.
· Collaborate with senior IT staff to escalate and resolve complex issues.
· Perform routine maintenance tasks such as updates and backups.
· Set up workstations, laptops, and mobile devices for onboarding local and remote employees.
· Document processes, resolutions, and configurations in an organized manner.
· Provide timely and effective customer service and support.
· Maintain, configure, and monitor Microsoft 365 systems and Azure Cloud infrastructure.
· Occasionally work outside standard office hours for system maintenance or urgent support needs.
· Lift and move IT equipment (up to 50 lbs.) as required.
· Must be able to independently travel to multiple plants
Requirements:
Qualifications
Strong knowledge of computer hardware and software, including installation, configuration, and troubleshooting.
· Familiarity with Apple and/or Android mobile device management.
· Strong understanding of networking concepts such as LAN, WAN, IP addressing, and router/switch/access point configurations.
· Knowledge of printer, peripheral, and mobile device troubleshooting.
· Strong understanding of cybersecurity principles and practices.
· Strong communication skills to explain technical issues to non-technical users.
· Problem-solving abilities and a proactive approach to troubleshooting remote and on-site users.
· Customer service orientation to provide effective technical support.
· Ability to work independently and collaboratively as part of a team.
· Organizational skills and attention to detail for documentation and processes.
· Capability to work in a fast-paced environment with shifting priorities
Work Environment
· Fast-paced setting requiring adaptability to shifting priorities.
· Occasional work outside standard office hours for system maintenance or urgent support needs.
· Requires the ability to lift and move IT equipment up to 50 lbs.
· Must have a valid driver's license and the ability to independently travel to multiple plants.
$26.3 hourly 8d ago
IT Intern - TechTrek Program
Ameritas 4.7
Information systems technician job in Lincoln, NE
Ameritas is seeking applicants to be part of the TechTrek cohort program. This innovation-focused internship gives participants hands-on exposure to Ameritas' technology ecosystem through a 12-month program that applies AI and the software development lifecycle to create business-driven solutions, spanning analysis, development, testing, security, and data engineering. Program completion may provide participants with preferred consideration for full-time associate roles at Ameritas.
At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy, and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services.
This internship would begin May 2026. This is a hybrid role in Lincoln, NE working partially in-office and partially from home.
What you do
* Design and develop solutions utilizing custom or packaged software, including automation and development tools.
* Include application development, data engineering, security engineering principles into your work utilizing requirements analysis, testing outcomes and architecture thinking.
* Gathering requirements through interviews and/or research
* Document findings and present results to stakeholders to provide insight into project related designs.
* Support the creation of project-related artifacts and visualizations for use internally or with stakeholders.
* Gain experience with a cross section of IT and security resources.
What you bring
* Pursuing a Bachelor's or Technical Degree in InformationSystems, Computer Science or another related field.
* Able to fulfill a year-round commitment - part-time during the academic school year and full-time during the summer
* PT includes 10-20 hours a week
* FT includes 30-40 hours a week
* Possesses a self-starting approach to assignment and responsibilities.
* Strong analytical, problem solving, and troubleshooting skills
* Ability to work independently and within a team to build relationships and interact effectively
* Positive, self-motivated individual with high level of enthusiasm and willingness to take on new challenges, responsibilities and assignments
* Strong verbal and written communication skills
* Excellent organizational skills and attention to detail
* Executes work with the highest degree of integrity and accountability.
What we offer
* Our company motto is "Fulfilling Life" and we take that job seriously, with a heavy commitment to volunteering and community support, employee well-being, and providing quality products and services that help our customers create a brighter future.
* Being a mutual-based organization, the return on our investment goes back into the company, to benefit our members/customers.
* We're committed to professional development, opportunity, inclusion, and diversity. Team building and collaboration are also priorities.
This internship is benefits ineligible.
An Equal Opportunity Employer:
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.
$30k-39k yearly est. 60d+ ago
Manufacturing IT/OT Support Technician (Lincoln, UK)
Siemens Energy
Information systems technician job in Lincoln, NE
About the Role Lincolnshire Lincoln Company Siemens Energy Limited Organization Gas Services Business Unit Distributed Full / Part time Full-time Experience Level Not defined A Snapshot of Your Day Join our small, agile team in Lincoln to keep critical manufacturing systems secure, efficient, and connected. You deliver hands-on support across IT and OT, uphold cyber security compliance, and align with corporate security standards to safeguard production. You balance independent work with close collaboration across engineering, operations, and maintenance to maximise up-time and throughput. You contribute to local and global digitisation initiatives while ensuring high-quality digital services and secure connectivity to the production areas.
How You'll Make an Impact
* You provide hands-on support for manufacturing IT/OT systems and partner with engineering, operations, and maintenance to boost equipment up-time and throughput.
* You assist with local implementation of IT/OT projects, ensure compliance with ISO/IEC 27001 and IEC 62443, and maintain hardware/software standards in production areas.
* You set up and maintain secure network connectivity for OT hardware and external vendor equipment, document local network architecture, and manage OT assets to support business continuity and disaster recovery.
* You act as a technical liaison between IT, OT, engineering, and business teams, participate in global Manufacturing IT/OT community initiatives, and deliver measurable productivity and security metrics.
* You implement, monitor, and improve cyber-security for factory IT and OT systems, coordinate with global cyber-security teams, and support secure on-boarding, configuration, and patch management of digital assets.
What You Bring
* You have a degree in Information Technology, Engineering, or a related field, plus some experience in a technology support role-ideally within industrial manufacturing OT environments.
* You offer foundational IT networking knowledge and strong communication and stakeholder engagement skills.
* You're familiar with cybersecurity frameworks and industrial cybersecurity standards, and you manage time and solve problems with an entrepreneurial, responsible mindset.
* You can work independently and collaboratively within a team.
* Bonus: experience with IIoT machine connectivity (e.g., OPC UA), cloud platforms like AWS Connected Factory, and OT hardware such as PLCs, HMIs, and sensors.
About the Team
You'll join a small, agile team focused on delivering high-quality digital services and secure connectivity to the production areas in Lincoln. The team ensures secure, efficient, and standardised digital operations across IT and OT environments, upholding cybersecurity compliance and resilience. You'll collaborate closely with engineering, operations, and maintenance, acting as a bridge between IT, OT, and business stakeholders. The team participates in global Manufacturing IT/OT community initiatives to standardise services and align with corporate security standards. Together, you document local network architecture, manage OT assets, and support IT business continuity planning, including disaster recovery. Your collective efforts are measured through productivity and security metrics that reflect reliable, secure manufacturing performance.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With +100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: ********************************************
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fuelled by over 130 nationalities. Siemens Energy celebrates character-no matter what ethnic background, gender, age, religion, identity, or disability. We energise society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
* Opportunities to work with a global team
* Opportunities to work on and lead a variety of innovative projects
* Medical benefits
* Remote/Flexible work
* Time off/Paid holidays and parental leave
* Continual learning through the Learn@Siemens-Energy platform
* Access to a variety of employee resource groups
#LI-SR
$33k-52k yearly est. 36d ago
Laboratory PC Windows 10 Migration Technician
Aequor 3.2
Information systems technician job in Lincoln, NE
Aequor Technologies Inc, is an US based IT consulting and solutions company, providing high value services to leading customers for over a decade. We have over 7 centers in the US and 2 Technology Development Centers in Asia. Please visit ************** for additional information
Job Description
This position will be in a regulated manufacturing building.
Special training may be required for the candidate that comes on-board. I.E.
Good Manufacturing Practice (GMP).
Travel: Travel to Kalamazoo, MI for 1-week of on-site training will be required at the beginning of assignment.
This contract technician will have a working knowledge of general computer support processes related to both hardware and software as well as a substantial amount of direct experience supporting applications used in analytical laboratory environments.
Ideally, this person will have 1-3 years of experience implementing and supporting new lab system and software installations.
This person will serve as both a local project coordinator and as a primary technical resource for executing an operating system migration from Windows 7 to Windows 10.
This assignment requires working closely with internal company scientists, IT colleagues, and external software/hardware vendors on a regular basis. Previous IT project management experience is a strongly preferred.
Ability to work effectively with little direct supervision and the ability to research and address unique hardware/software technical problems is required.
The individual should have a good understanding of Client based hardware, Microsoft-based operating systems, network concepts, PC repair techniques, data management principles, and remote application support models.The person should also have previous experience working within a regulated environment with defined procedures for problem management and change management. Good communication and documentation skills are essential.
Migrate/update laboratory computer systems from Windows 7 to Windows 10, installation of specialized software, verification of new PC, software, and instrumentation functionality.
Provide post-migration support by troubleshooting and resolving issues related data/system access, network communications, and software functionality.
Follow existing documented procedures to build, configure, and support new implementations.
Engage with software/hardware vendors to assist with installation and configuration of software so that it works correctly with existing instrumentation.
Provide issue tracking and project status/completion reports to management.
Must have ability to work while standing for extended periods of time as well as the ability to lift up to 50 lbs.
Qualifications
Education Level Preferred:
Bachelor's degree in Information Technology or related area of study (or equivalent level of knowledge gained from a combination of education and field experience) with at least two years of applicable work experience in an IT service and support role.
MCSC and other certifications are a plus.
Additional Information
Thank you,
Aman Parkash Singh
Direct Line number :
************
$27k-36k yearly est. 2d ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Lincoln, NE?
The average information systems technician in Lincoln, NE earns between $22,000 and $57,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Lincoln, NE
$35,000
What are the biggest employers of Information Systems Technicians in Lincoln, NE?
The biggest employers of Information Systems Technicians in Lincoln, NE are: