Information systems technician jobs in Livonia, MI - 1,257 jobs

Responsible for supporting day-to-day operations of the Systems Integration Lab (SInteL), ensuring equipment readiness, consumables management, and providing technical assistance to lab users. This role is critical for maintaining operational efficiency and supporting integration testing activities. Responsibilities • Maintain lab equipment operational readiness through proactive maintenance and troubleshooting • Keep the lab clean, organized, and compliant with safety standards • Establish and manage consumables inventory; ensure continuous availability • Conduct initial lab needs assessment and develop improvement plans • Provide daily on-site technical support (light soldering, wire fabrication, space setup) • Optimize test bench and equipment scheduling to maximize utilization • Support department test vehicle usage and access via Fleet Management System (FMS) • Document all activities including maintenance logs, inventory records, and user support logs Skills Hardware, Soldering Top Skills Details Hardware,Soldering Additional Skills & Qualifications Qualifications • Associate or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field • 3-5 years in lab operations, hardware maintenance, or technical support • Familiarity with automotive systems and integration testing preferred Skills • Strong troubleshooting and problem-solving skills • Ability to perform light soldering and wire fabrication • Excellent organizational and documentation skills • Knowledge of safety and compliance standards in lab environments • Effective communication and collaboration with cross-functional teams Tools & Technologies • Fleet Management System (FMS) • Microsoft Suite (Excel, SharePoint for inventory tracking) • Basic electrical tools for soldering and wiring Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Dearborn, MI. Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dearborn,MI. Application Deadline This position is anticipated to close on Jan 22, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

*Onsite Medical Customer Service Career Opportunity* *Pay Rate:* $21.00/hour *Positions Available:* 20 Customer Service Representatives (CSR) *About the Role* Join a *well-respected organization* in the healthcare industry and make an impact by providing exceptional customer service in a call center environment. This is a *long-term, permanent opportunity* with room for growth and excellent benefits. *Job Description* * Handle inbound calls and occasional follow-up calls. * Respond to inquiries regarding prior authorizations, general questions, and confidential information. * Provide excellent customer service with strong attention to detail and accurate data entry. * Manage 50-100 calls per day, depending on complexity. * Use multiple systems to track information and update customer communications. * Performance measured on *Quality and Accuracy*. *Requirements* * *Experience:* Minimum 1 year of call center experience within the last 2-3 years (healthcare experience not required). * *Typing Speed:* At least 30 WPM. * *Skills:* Strong computer knowledge and ability to navigate multiple systems. *Location* Plymouth, MI 48170 *Key Details* * *Cut-off Date for Offers:* January 16, 2026 * *Start Date:* February 9, 2026 * *Contract Duration:* 6 months Contract-to-Hire * *Compliance:* * Drug Test: 5-panel * Background Check: 7-year history (includes DOJ sex offender, OIG & FACIS healthcare searches) *Benefits* * *First 6 months:* Benefits through TEKsystems (Health, Dental, Vision, 401k, and more). * *After conversion:* Full benefits package from the organization. *Schedule* * Must be available *7 days a week from 5 AM - 10 PM*. * *40 hours/week* with a set schedule assigned within those hours. * *Shift bids* available (preferences considered but not guaranteed). *Training* * *Duration:* 4 weeks * *Hours:* Monday-Friday, 8:00 AM - 4:30 PM *Job Type & Location*This is a Contract to Hire position based out of Plymouth, MI. *Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Plymouth,MI. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

As a Lead Analyst Financial Systems, you will play a critical role in implementing and optimizing financial software solutions that streamline processes and enhance efficiency for our Finance team. This position focuses on medium to large-scale projects, typically ranging from 4-12 months, and requires strong expertise in finance systems and project management. #LI-EA1

The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position. Benefits Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability Tuition Reimbursement for qualified skilled trade programs Student Loan Repayment Program Employee Referral Program ResponsibilitiesThe CSD Field Technician: Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas). Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems. Interface with internal customers every day - keeping a customer-first mindset. Manage help desk ticketing queues. Utilize AI tools such as Copilot daily, contributing to an AI-focused operation. SkillsThe ideal candidate will have: 2+ years of experience in IT support or field service roles Strong knowledge of Windows, mac OS, iOS, and networking fundamentals Familiarity with I0T devices, POS systems, and enterprise applications. Excellent communication and customer service skills. Experience with Microsoft Intune, Azure AD, and endpoint management preferred. Proficiency in PowerShell and automation scripting preferred. Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred. Physical Requirements: Ability to lift up to 75 lbs and work on ladders. Tolerate noise and temperature variations Comfortable working in varied environments including construction sites. Sit, stand and walk for extended periods of time. Valid driver's License with good driving record Willingness to travel frequently across the Midwest. To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply! Who is Edw. C. Levy Group of Companies? We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers. The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desk side Support Representative Distributed Client Services Location: DETROIT,MI-48243 Duration: 1 Year (with possible extension) Client: IBM- AT&T Job Description: · End user trouble shooting skills · Experience with working with tickets · Proficient with windows 7 · Audio video support · Good customer facing skills · This job is 35-40 hours a week. · Must have a valid driving license Qualifications share response Additional Information If you are interested, Please contact Shubham ************ ***************************

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration: 4 Months • Provide exemplary client support and technical issue resolution via phone and email. • Provide exemplary client support and technical issue resolution via email as needed • Maintain strong knowledge on supported products • Meet performance objectives in call quality, customer satisfaction surveys, and call handling • Provide timely follow up on outstanding client issues • Effectively communicate and interact with staff assigned to assist in resolving client issues • Facilitate general web-based sessions to aid new customers in implementing CS software • Assist with Customer Service queues and Service Reception as needed • Strong call handling soft skills • Strong software and hardware troubleshooting skills • Ability to self manage and work as a contributing member of a team • Ability to stay motivated in a fast paced, high pressure environment • Strong research and problem solving skills • Ability to quickly learn and master technical or complex information Additional Job Requirements • 1 Year of customer service experience required • Associates or bachelor's degree a plus • Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must. Additional Information To schedule an interview, please contact; Rakhi Sharma ************

A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends. Our Mission Delight our guest. Every meal. Every day. Our Core Values Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time. Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences. Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way. Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services. The Experience You'll Create: The IT Support Specialist provides first-level technical support at corporate, warehouse and customer sites, serving as the main point of contact for employees. They deliver excellent service, resolving issues quickly - ideally on first contact. This early-career level role is ideal for those seeking a long-term IT career. It offers exposure to infrastructure, cloud, applications, and related technologies, with growth opportunities into roles like Infrastructure Administrator, Product/System Administrator, or Software/Data Developer. * Provide first-contact technical support for IT issues via ticketing system, phone, chat, or in-person assistance. * Troubleshoot and resolve problems with devices, Microsoft 365 apps, network connectivity, and core business platforms. * Log, categorize, and prioritize support tickets accurately, resolving issues independently or escalating as needed. * Deliver a professional and friendly support experience, clearly communicating status and resolution steps to users. * Strive for first-time resolution, validate solutions with users, and proactively share recurring issues with the team. * Demonstrate a sense of urgency in addressing user issues and set clear expectations for resolution timelines. * Follow security and compliance standards in all support activities, while continuously learning new technologies and processes for future IT career growth. * Performs other related duties as assigned. Ingredients for Thriving: * Strong customer service mindset with excellent verbal and written communication skills. * Basic understanding of computer systems, networking concepts, and troubleshooting. * Familiarity with Microsoft 365 or similar productivity platforms. * Ability to diagnose problems, think logically, and follow troubleshooting steps. * Willingness to learn, take feedback, and grow technical skills. * Ability to remain calm, professional, and solution-oriented under pressure. * Associate or Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience) * Internship, help desk, or technical support experience * Familiarity with ticketing systems (e.g., Jira, ServiceNow). Savor the Benefits: We offer a range of benefits for eligibles team members, including: * Health Coverage - Medical, Dental and Vision * Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness * 401(k) with Company Match * Paid Time Off * Paid Parental Leave * Wellness Programs * Additional Perks To see a summary of current benefits, please visit **************************************************************** #LI-KR1

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow. Location You will work from the project location in Saline, MI and our Headquarters in Detroit, MI Responsibilities Your key responsibilities * Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems. * Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications. * Onboarding & Workstation Setup: Onboarding, setting up workstations for users. * Network Support: Install and assist with basic network troubleshooting and connectivity issues. * IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities. * User Training: Provide training to internal users on hardware and software usage. Qualifications To qualify for the role, you must have * Completed a minimum of High School Diploma or equivalent, and technical training or professional experience. * 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools. * Proficiency using Microsoft Office suite and Windows operating system software. * Experience steadfastly documenting all works performed in ticketing system. * User Data Transfer to New laptops. * Thorough understanding of hardware technical specifications and General Network experience. * Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment. * Ability and willingness to learn new skills quickly. * Ability to safely lift up to 40 lbs. * Able to frequently work beyond forty hours per week. * Able to travel out of state, sometimes on short notice, and stay overnight as needed. Ideally, you'll also have * CompTIA A+ certification * Networking knowledge, including router/firewall configuration and management. * Direct end-user support experience Excited to make an impact? Apply now by clicking the "Apply" button below! We can't wait to hear from you! EEO/AA Employer M/F/D/V Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.

The IT Support Specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. This position would split time between Brighton and Lansing offices. Responsibilities Identifies and procures the hardware and software needed to satisfy user requirements. Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises. Loads appropriate software packages such as operating systems, networking components and office applications. Assists in the customization and adaptation of existing programs to meet users' requirements. Provides telephone, in-person and online support to end-users. Coordinates activities with network services and information systems groups. Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication. Refers major hardware problems to service personnel for correction. Connects users to networks and provides initial training in facilities and applications. Sets up and provides support for mobile devices. Assists in research and procurement of computer accessories and supplies. Manages IT inventory of supplies in the print room and server room. Performs other duties as assigned. Qualifications Formal Education, Licenses and Certifications High School diploma required. Associate's degree in technical field preferred. Knowledge and Experience Two (2) years of related experience. Competencies and Personal Attributes Ability to organize, multitask, and prioritize. Ability to communicate effectively verbally and in writing. Ability to interact with employees and vendors in a professional manner. Technical capacity Time management Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Availability This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Travel Local travel to all PEA Group offices is expected.

AV\/IT Senior Technician REnVisioning Technology, LLC \- A full\-service commercial IT \/ AV company AV\/IT Design and Integration Video Collaboration Networking Service and Support Education Minimum of High school or trade school graduate Needed Certifications: CTS or CTS\-I, OSHA Preferred Certifications: Crestron, Extron, Biamp, Clearone, and Cisco Certifications. Looking for a quick learner that is self\-motivated! Requirements Ability to work independently with no supervision Strong understanding of construction and job sites Deep technical knowledge of AV and IT A valid driver license, with a clean driving record Reliable transportation with valid insurance Attention to detail Excellent communications skills Proficiency with Windows and MacOS Ability to lift 50lbs or more Work from ladders or lifts Occasional after hours and weekend scheduled projects Duties and Responsibilities Safely and Securely mounting equipment such as displays, projectors, cameras, racking equipment, etc.. Maintain a safe working environment Pull low voltage cabling through conduit and other locations Terminate connectors of various connections Build, wire, and troubleshoot equipment racks Work with programmers and QC teams to insure project completion Mentor Technicians and Jr. Technicians Keep warehouse area and work stations cleaned and organized Perform other duties as assigned Growth Opportunities After a waiting period, ability to work on becoming industry certified REnVisioning Technology, LLC is quickly expanding, we are looking for individuals who would like to grow in the AV\/IT industry Benefits Paid Vacation Paid Holidays Medical\/Dental Bonus program Gym Membership At REnVisioning Technology, we don't just accept difference - we celebrate it. Bring your difference as a strength, bring your drive as fuel!

Come work for OHM Advisors, the Community Advancement firm. With the singular mission of Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future. What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring continuity of computer system services for computer users by providing the technical expertise and assistance necessary to install computer software, modify/repair hardware, and resolve technical problems. They will also employ and manage additional systems to assist with the deployment of software and hardware to computer users. Other members of the Information Technology team may request their assistance with projects and tasks where appropriate. Additional responsibilities and tasks may be assigned based on technical ability and schedule availability. Your Responsibilities End-User Support Field incoming service desk requests from users via ticketing system, email, telephone, and in-person in a timely, courteous manner. Troubleshoot, install, and upgrade end-user software and hardware. Provide one-on-one or small group end-user training on relevant topics and systems on an as-needed basis. Work with outside vendors for product-specific support. Maintain and troubleshoot file sharing systems for use with external users and organizations. Assist with employee onboarding and offboarding within the scope of assigned duties. Hardware & Software Management Image, configure, and set up desktop and laptop computers and associated peripherals at employee workstations. Coordinate shipping and reclamation of computer hardware to and from remote offices. Maintain proper documentation and storage of deployed and available hardware assets. Knowledge Management & Miscellaneous Design and maintain user-focused informational articles and videos covering relevant technology topics. Generate and maintain team-focused articles and documentation on recurrent issues and known solutions. Provide guidance and training to other Information Technology team members when requested or required. Assist with company-wide software rollouts and technology upgrades. Provide on-site support at remote offices and outside of regular working hours as required. Requirements 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. Knowledge of computer hardware, software, and mobile devices. Experience with Microsoft Windows 10 / 11 & Microsoft Office 365. Excellent interpersonal communications skills. Preferred Qualifications Possesses talents and strengths in communication, conflict resolution, user education, problem solving, and self-education that allows them to excel in developing and maintaining strong relationships with staff and team members. Working knowledge of modern enterprise computer hardware and software. Ability to lift and carry devices and equipment of varying sizes and weights. One to two years of experience in a relevant industry role or two years of active enrollment in a relevant degree or certification program is preferred but not required. An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is preferred but not required. Relevant industry certifications are beneficial but not required. Benefit Summary At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs. Benefits: BCBSM Medical, Dental and Vision Company Profit Sharing Flexible Spending & Health Savings Accounts 401(k) retirement savings plan with employer matching contribution Paid professional association membership. Tuition & Certification Expense reimbursement Volunteer Service Leave 100% Employer-Paid Life Insurance Short & Long-Term Disability Options Career Advancement & Enrichment Programs: Voluntary Wellness Program OHM Grad School OHM University You can read more about each of these programs on our website. OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CC1

IT Support and Onboarding Specialist : Job Type: Hybrid (70% in office and 30% remote) G.R.T. Financial is a dynamic and growing company that assists clients with their debt settlement programs. We are seeking an IT Support Specialist who is largely responsible for providing IT support services and will report to our Chief Technology Officer. We are looking to fill a need to have a highly competent and highly motivated individual in this role. Primary responsibilities include, but are not limited to: · Onboarding new employees by setting up their computers and getting them shipped out · Creating new user accounts in various software's · Offboarding employees and setting up for return of their equipment · Disabling user accounts · Respond to, track, and document support requests through the ticketing system · Troubleshoot hardware, software, and network related issues · Resolves problems as required and prevents recurrence · Ability to document processes and procedures · Communicate with technical and non-technical personnel · PC repair / hardware upgrades · AD user / computer management · Manage user accounts, permissions, and access controls for various systems · Software installation / support, Office 365 applications Technical Environment: · Windows Server / Windows 11 desktop environment · Windows Domain, Active Directory, File Server · Cloud-based call center software · Industry-specific customer relationship software · MS Office 365 Hosted Exchange Requirements: · PC hardware & software troubleshooting, 1-3 years · Windows Server / AD, 1 year · Office 365 Admin experience, 2-4 years · TCP/IP Networking experience, 1 year · A comprehensive background check will be performed · Experience with admin management of CRM's Helpful to have: · Call center experience · Knowledge of firewall technologies · Knowledge of computer setups · Secure data experience (financial/banking/medical) Work Environment and Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sexual orientation, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

UWM is looking for self-starters for our Mortgage Operations teams! You'll help make sure loan documents are handled quickly, correctly and on time. WHAT YOU SHOULD KNOW * 8-hour shift, Monday-Friday * Requires 100% full-time, on-site attendance in Pontiac, MI * No mortgage experience necessary * Paid training and professional development * Flexible start times * Medical, dental, vision and life insurance * On-site restaurants like Dunkin' and Starbucks * State-of-the-art gym membership available 24/7 to all team members * Eligible for free sports and concert tickets WHAT YOU WILL BE DOING Around here, we put our people first - investing in their growth and advancement so they can thrive in the industry. When you have motivated, committed people on your team, there's nowhere to go but far. WHAT WE NEED FROM YOU * High school diploma or equivalent * How to use office tools like Microsoft Office, Excel and/or Google Docs * Great attention to detail * Exceptional communication and customer service skills THE PLACE & THE PERKS A Campus Like No Other! Check it Out! United Wholesale Mortgage (UWM) • Main Campus • 585 S Blvd E, Pontiac, MI 48341 ★★★★☆ · Mortgage lender DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Are you a seasoned IT professional looking for a career change? Are you looking for an innovative organization that fosters teamwork and supports your professional and personal development? We are currently looking for a professional and experienced full-time Technical Support Specialist to join our team. This position helps identify opportunities and deploy technical solutions that enable improvements to our clients' business operations. Perks • Competitive salary based on qualifications • Bonuses • Commissions • Mileage reimbursement • Paid time off • Certification education reimbursement • Room for advancement in the company • 401k with company match • Health Insurance with company contribution • Life insurance • Long term disability Responsibilities • Respond to help desk tickets • Participate in planning and implementing projects • Assist with new customer onboarding process • Utilize help desk ticketing and workflows • Complete all assigned projects, reports, and documentation The ideal candidate will possess the following: • Industry certifications related to networking and security from Microsoft and Cisco • Expertise in security best practices • Three years' experience working for a managed IT services company • An in depth understanding of common operating systems and business applications • Bachelor's degree in Information Technology or related field preferred • Experience with ConnectWise solutions preferred About Our Company Hyperion Managed Services is a Managed IT Services Provider for small to mid-sized organizations located in Michigan. We provide Managed IT Services, Support and Consulting where we act as the IT department for our clients and assist larger organizations with IT projects. To learn more about our company visit our website at: *******************

A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for handling tickets, providing remote support, and helping end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and documentation. The ideal candidate will be customer-oriented, able to work flexible hours based on a shift schedule and have an Interim Secret / Secret security clearance or ability to obtain a clearance. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements - 2 years of experience with Desktop and Network support - Ability to problem solve and accurately provide a solution as the first line of technical support - Security+ and ITIL V3 Foundations Certifications OR ability to obtain both within 30 days - High School Diploma - Secret / interim Secret Clearance or ability to obtain a clearance - Experience with Active Directory, Anti-Virus, VPN, Avaya, Novell, Web Support

Create a positive customer support experience with professional attitude. Provide technology support to end-users in a centralized desk environment and on-site at school facilities. Provide telephone support, electronic requests, assist users. Open, track and close trouble tickets. Track/document issues and resolutions. Troubleshoot, configure, install and maintain a variety of software applications. Configure computer systems, diagnose hardware/software faults and solve technical problems. Support and troubleshoot: basic connectivity and peripheral equipment; basic phone issues and typical office and audio-visual equipment (elmo, projectors, and sound system). Replace electronic components as needed. Provide support/training for district systems and applications. Create system, application and process documentation. Contribute to the development, maintenance, and enforcement of standards, processes, and procedures. Work within established standards and guidelines with minimal supervision. Demonstrate proactive and accountable attitude and promote end-user satisfaction. Provide occasional on call service during nights, weekends or special events as required. Acquire and maintain current knowledge of relevant products (software and hardware) and support policies. Perform diagnostic tests to resolve problems. Other duties as assigned by supervisor. Lift equipment up to 50 lbs. Qualifications: Strong interpersonal, oral, written & listening skills. Able to read, write, and speak English fluently and courteously; interact positively/appropriately with students, employees and the public; handle special duties/situations as necessary. Valid driver's license and reliable transportation. Ability to: Manage multiple tasks, understand dependencies between tasks, and organize workload effectively. Prioritize work to meet expectations and deadlines. Provide informal training to end users and a professional level of support in difficult situations. Quick learner. Experience with Multimedia peripherals, projection systems/document cameras preferred. Demonstrated critical thinking/problem solving ability. Willingness to continue technical skill development. High personal work ethic and dedication to excellence in performance of duties. Able to work well in a team environment. Two years previous experience in customer support, computer operations, or related area. Associates Degree in computer-related field desired. Bachelor's Degree preferred. Experience with PC and iOS Operating systems and applications. Desktop support, maintenance, and troubleshooting, Cloud Technologies. Certification: CompTIA A+; CompTIA Network+ preferred. Applicants must apply online at ******************************************** Please scan and upload your cover letter, resume, transcripts, credentials and letters of recommendation to your online application. NONDISCRIMINATION It is the policy of the Utica Community Schools that no person on the basis of race, color, religion, nation origin or ancestry, age, sex, marital status or handicap shall be discriminated against, excluded from participation in, denied the benefits of or otherwise be subjected to discrimination by this educational agency.

About IRIS Software Group IRIS Software Group is one of the UK's largest privately held software companies, acquired by Hg Capital in 2018. Our mission is to be the most trusted provider of mission-critical software and services, helping our customers get it right the first time, every time. We simplify complex processes, allowing professionals in businesses and schools to focus on the work they love. Our software solutions and services support finance, HR, payroll teams, educational organisations, and accountancy firms-ensuring compliance, boosting productivity, and enhancing stakeholder engagement. By automating and providing insights on everyday mission-critical tasks, IRIS helps organisations of all sizes operate with certainty and confidence. With over 120,000 UK and international customers, 80% of whom have been with us for five or more years, IRIS is a trusted partner across industries. We are the largest third-party online filer with the UK Government, serving 91 of the top 100 UK accountancy firms and 50 of the top 100 US CPA firms. Around 20% of the UK workforce is paid via IRIS payroll solutions, over 850,000 employees are managed through our HR platforms, and more than 11,000 UK schools and academies rely on IRIS to connect with parents and manage communications. IRIS is backed by Hg, Europe's leading software investor, and is committed to supporting our growth with dedicated operational and innovation support. Role Overview As an IT Support Analyst based onsite, you will be the frontline technical expert, providing hands-on support to ensure employees experience minimal disruption from IT issues. Your work will be critical in maintaining the health of our IT infrastructure and fostering a productive, efficient workplace. You will troubleshoot, diagnose, and resolve hardware and software issues while offering guidance to end-users. Key Responsibilities Serve as the first point of contact for users with hardware, software, and application issues. Troubleshoot and resolve technical problems, escalating complex cases to senior teams when necessary. Document user interactions and resolution steps in the service desk system. Maintain and update the IT knowledge base. Assist with setup, configuration, and deployment of end-user hardware and software. Conduct hardware and software inventory management. Participate in IT projects and provide input for process improvements. Deliver on-the-spot training to end-users to prevent recurring issues. Ensure compliance with security and privacy protocols. Monitor IT infrastructure performance and report potential issues proactively. Collaborate with team members to share knowledge and provide cross-coverage. Stay up to date with system changes, updates, and best practices. Required Experience & Skills Technically competent with standard software tools (e.g., Word, Excel, PowerPoint). Experience with back-end administration of Microsoft products (Active Directory, Azure). Proven ability to work under deadlines and manage multiple tasks in a fast-paced environment. Desire to learn new technologies and grow professionally. Experience in an IT Service Desk or end-user support role. Strong documentation skills for processes, procedures, and knowledge articles. Hands-on experience building and configuring end-user hardware is a plus. Why Join IRIS? At IRIS, you'll be part of a dynamic, growing business where your work directly impacts the productivity and satisfaction of thousands of users. You'll have opportunities to expand your skills, contribute to meaningful projects, and be part of a supportive, innovative team.