Information systems technician jobs in Louisville, KY - 398 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! Universal Logistics Holdings, Inc. is seeking experienced IT Coordinator candidates for our Louisville, KY operation. Universal Logistics Holdings, Inc. (ULH), is a leading transportation and third-party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. Universal's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings. The ideal candidate should possess the following: · Bachelor's degree or Associate's degree in Computer Science, Engineering, Information Systems, or related field (preferred) · 2+ years experience in systems engineering, data processing operations, communications, risk management, or other IT areas · 2+ years experience with Microsoft Office (Word, Excel, Powerpoint, Visio) · Effective oral and written communication skills · Problem solving and analytical skills, as well as a strong attention to detail · Ability to multitask · Experience working with warehouse management systems or sequencing a plus Responsibilities will include but not be limited to: · Maintaining the facility network, servers, and PC's · Troubleshooting and diagnosing network, server, and PC issues · Assisting upper management with any technology related projects or research · Assisting the operations group, as needed · Work with the team to manage root cause analysis, solution design, code writing, testing, documentation, and implementation of projects · Execute assigned team activities with an emphasis on quality, customer service, timeliness, and budget · Consult with users, management, vendors, and technicians to assess computing needs and system requirements and provide technical support

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job Description Field Advantage, headquartered in Kingsport, Tennessee, is a premier national IT field services company with over 17 years of proven expertise. We deliver 24-hour on-site technology services across all 50 states, specializing in IT deployments, site surveys, and field maintenance. Our tailored solutions serve the retail, entertainment, petroleum, and electric vehicle industries, empowering businesses to thrive in a rapidly evolving technological landscape. With a robust network of over 2,000 technicians, we ensure coverage in every market, providing reliable and efficient support. Field Advantage champions innovation, diversity, and inclusivity, setting benchmarks in the tech industry. Seeking a dynamic Field Technician with a strong background in POS repair, IoT, and cutting-edge technology solutions. In this on-site role, you'll be the front-line hero, resolving complex issues and ensuring seamless operation of our clients' technology systems. Your day-to-day will involve hands-on POS system repairs, deploying IoT solutions, and tackling diverse tech challenges. You won't be alone; our expert remote support team will be there to guide you through troubleshooting and problem-solving, ensuring you have the knowledge and backup to succeed in the field. This position is perfect for those who love variety, enjoy solving real-world tech problems, and thrive in a supportive, team-oriented environment. Responsibilities: Troubleshoot and repair Point of Sale (POS) systems and pin pads, ensuring timely resolution of hardware and software issues Implement and maintain IoT solutions, including connecting and configuring IoT devices to enhance the operational efficiency and data tracking EV Responsibilities - Training will be provided. Adhere strictly to Lock-Out Tag-Out (LOTO) procedures during unit head swap outs and follow upgrade instructions and guidelines for firmware upgrades. Perform unit head swap outs on charging stations and conduct firmware upgrades, following detailed step-by-step guides. Estimate and manage time efficiently, with a target completion time of 2 hours for unit head swap outs and approximately 15 minutes per station for firmware upgrades. Provide detailed notes and deliverables before, during, and after each job, ensuring accurate documentation of the process. Engage with site contacts to locate breakers, chargers, and power cycle units if necessary, ensuring a smooth and efficient process. Collaborate with the team and communicate effectively to address any challenges that may arise during both unit head swap outs and firmware upgrades. Other duties as assigned. Qualifications: Lock-Out Tag Out certification is required; assistance will be provided for obtaining the certification. Technical background and previous experience in software upgrades or a related technical field are preferred. Proficient in following step-by-step guides and ability to follow detailed instructions both verbally and in writing. Strong attention to detail, commitment to safety protocols, and accuracy in executing tasks. Effective communication skills, both written and verbal, for interaction with team members and site contacts. Must have a valid driver's license with reliable transportation to travel to various locations. Must provide your own tools. - Specific industry tools will be provided. Must have a working windows-based laptop. Must have a dependable vehicle. Ability to lift and carry equipment up to 50 pounds. Willingness to undergo additional training as required. Powered by JazzHR KiyKkNyjej

Job Skills / Requirements nstitute protocols for the use of IT across departments and projects Provide advice on the most suitable IT choices Provide technical support or training for systems and networks Act as link between end users and higher level support Install and configure software and hardware (printers, network cards etc.) Monitor system and network performance Perform troubleshooting, repairs and data restoration Performance maintenance activities (e.g. backups) Maintain licenses and upgrade schedules Collaborate with other professionals to maintain standards and functionality Certification Requirements (Any) First Aid Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays This is a Part-Time position 1st Shift, As Needed. Number of Openings for this position: 1

** We're looking for a motivated, detail-oriented Print Services Operations Specialist to join our fast-paced and growing Payment Operations team. This role plays a key part in supporting Waystar's Patient Statements solutions, which are critical to delivering a best-in-class financial experience for patients and providers. As an Operations Specialist, you will serve as a tier 2 support specialist, working from an active case queue to resolve technical issues, managing client requests, and ensuring the accurate processing and delivery of patient statement data. This position requires a strong understanding of structured data formats, excellent organizational and communication skills, and the ability to work collaboratively across internal teams and external partners. This is a support-focused role that also involves project manager-like responsibilities, including coordinating statement setups, managing updates, troubleshooting file errors or other issues, and following through on resolution of complex issues. **WHAT YOU'LL DO** + Manage and respond to client cases from a centralized support queue, ensuring timely resolution of all requests and issues + Analyze and troubleshoot data files in various formats (e.g., .txt, .csv, .xml, .pdf) to validate content and resolve formatting or delivery issues + Use tools such as UltraEdit, Adobe Acrobat, and Microsoft Excel to examine data, verify outputs, and assist in technical troubleshooting + Act as the primary point of contact for assigned cases involving statement setups, configuration changes, troubleshooting errors, and general inquiries + Coordinate with internal teams and external vendors to track progress, communicate updates, and follow through to resolution in a structured, organized manner + Collaborate cross-functionally to identify root causes and implement solutions for both routine and escalated support cases + Maintain clear, organized documentation of case activity, findings, client communication, and solution steps + Support new client implementations by configuring and validating statement output based on client requirements + Contribute to internal knowledgebase documentation and process improvement initiatives to enhance team efficiency and service quality **WHAT YOU'LL NEED** + Bachelor's degree is required + Medical Practice experience + Experience with the implementation of a system software + Demonstrated experience in project management + Ability to multi-task and prioritize effectively + Serve as a liaison between client and internal project team + Ability to adapt to various levels and possess influencing skills at all levels + Must be a quick learner and self-motivated + Demonstrated problem solving skills, be process driven, but must be able to work in a team environment **ABOUT WAYSTAR** Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (**************************** on Twitter. **WAYSTAR PERKS** + Competitive total rewards (base salary + bonus, if applicable) + Customizable benefits package (3 medical plans with Health Saving Account company match) + We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays + Paid parental leave (including maternity + paternity leave) + Education assistance opportunities and free LinkedIn Learning access + Free mental health and family planning programs, including adoption assistance and fertility support + 401(K) program with company match + Pet insurance + Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. **Job Category:** Customer Support **Job Type:** Full time **Req ID:** R2730

As an Application Technician experienced in Paint Protection Film (PPF), colored paint film, and window tint installation. You will help support product launches, training projects, and ongoing application progress. You will support teams, including R&D, sales, and training, by ensuring installation techniques and film performance standards are met across diverse applications. Working with the latest automotive film technologies, and the ability to engage directly with customers and partners while reporting directly to the Program Director of Application Integration. You will help shape and evolve our global application standards and customer experience. Key Responsibilities Install Paint Protection Film (PPF), colored paint film, and window tint with high precision on a variety of automotive surfaces. Support product demonstrations, training sessions, and technical workshops for our teams and external customers. Collaborate with R&D and product teams to provide feedback on film application processes and materials. Operate and maintain patterning software to support custom installations and prototyping. Prepare detailed documentation and reports related to film performance, customer satisfaction, and installation metrics. Be the technical liaison for global customers, distributors, and partners during travel assignments. Qualifications 3 years' experience in the installation of PPF, window tint, and colored paint films. Experience with Adobe Illustrator, and patterning software (e.g., Core, FilmCut, etc.). Prior experience training others or leading product demonstrations. Familiarity with automotive industry practices. Experience working in a manufacturing or OEM supplier environment. 50% Domestic and International travel, passport required to travel #LI-Hybrid #Benefits - Medical, Dental, Vision, 401K PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

VTekis Consulting LLC provides complete solutions for Staff Agumentation, Recruitment Process Outsourcing, Contract Hiring, Direct Hire, and Outsourced Solutions. Our goal is to deliver quality professional services to our clients not just to find someone to do a job, we match the right professional for your staffing needs and earning confidence through the proper assignment of people. This alignment of people and companies allows us to create opportunities. Most importantly, We don't consider the process complete until we find the perfect fit. Job Description: Level 1 Support. VPN troubleshooting. Active directory understanding. Should have experience with Office 365 and Microsoft exchange. Regards Asif ************ Additional Information All your informaion will be kept confidential according to EEO guidelines.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

This position is for a developing professional individual contributor in Information Technology, who works under moderate supervision. Operates in a specified Senior Analyst role, within the Global Service Desk. Supports end-users, diagnose report and resolve application problems. The office is open from 6:30 AM - 9:00 PM Shifts will be 9:00-6:00, or 12:00-9:00 for temps Responsibilities: Provides Service Desk Support by; supporting users in diagnosing, reporting and resolving or correcting hardware/software problems. Installs, maintains and troubleshoots hardware/software according to company standards; reconfigures existing systems and/or performs system upgrades as required. Logs all issues with appropriate documentation as requested by Level II and III support teams. Routes calls to appropriate support teams as per described troubleshooting steps. Monitors and escalates issues until resolution, closure or the appropriate group has accepted. Operates in a specified role within Global Service Desk (Training, Knowledge Base, Deskside, Process, Ticket reviews, Team Leader cover). Participates in projects as assigned. Qualifications Level 1 service desk analyst role Level one troubleshooting Microsoft Office Suite Customer service oriented Call center experience Accustomed to call center metrics Will be taking 40-50 calls a day VPN troubleshooting Active directory understanding Must be reliable - show up on time and every day Two-week training 2 - 5 years of experience preferred Required Skills: Closure VPN Reviews Metrics Active Directory Information Technology Troubleshooting Customer Service Oriented reporting Software Customer Service Documentation Microsoft Office Training

Insight Global is seeking a Technical Support Specialist to assist internal users with computer applications and hardware, including PCs, servers, and mainframes. This role involves answering questions about system procedures, online transactions, system status, and downtime protocols. The specialist will collaborate with network services, software engineering, and application development teams to restore service and resolve issues. They will maintain a troubleshooting log to ensure timely resolution and communicate regularly with supervisors and senior team members for guidance and feedback. The position also requires building strong internal relationships and explaining relevant policies and practices as needed. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Minimum 1 year of experience providing technical support. - Ability to troubleshoot and resolve issues related to computer applications and hardware (PCs, servers, mainframes) - Familiarity with system procedures, online transactions, and downtime protocols. - Strong communication skills for interacting with network services, software engineering, and application development teams - College degree (or equivalent) preferred, conceptual knowledge of IT principles and practices - English Proficiency level B2-C1 - Familiarity with call center environments - Exposure to network services, software systems engineering, or application development

Reporting to a Technical Support Supervisor, the Network Technical Support Specialist will function as a critical resource for network professional integrators in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Network Technical Support Specialist will handle technical inquiries, provide installation guidance, offer troubleshooting and configuration support, and address service needs for network installations, in addition to a vast portfolio of over 100 brands and solutions, which requires a commitment and ownership level beyond that of a traditional technical support role. This role is suited for an individual with a minimum of 2 years of professional network installation and configuration experience, or a minimum of 2 years of ADI technical support experience accompanied by required internal network training and certifications. The Network Technical Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our professional integrators with the knowledge and confidence to succeed. JOB DUTIES: * Provide intermediate technical support for installation, configuration, troubleshooting, and return processing, following standard procedures and under close supervision. * Function as the first point of contact for ADI professional integrators in the Standard Network queue (Tier-1), performing intermediate, well-defined tasks with guidance. * Accurately document customer and partner interactions, including troubleshooting steps and outcomes, using standard data entry protocols and internal systems. * Manage and solve complex network challenges requiring intermediate skills in the following areas: * Addressing, Routing, Switching * Subnetting * Multicast Networking: Design and deployment of multicast routing (PIM, IGMP) * VLANs and inter-VLAN routing * Proficiency with tools like ping, traceroute, and show commands. * Understanding of Layer 2 protocols * Understanding of Layer 3 protocols * Ability to Identify problems in Layer 2 and Layer 3 of the OSI model. * Firewalls * Basic Wireless Concepts: WLAN, SSIDs, and WPA/WPA2 encryption * WAN Technologies * Process product returns efficiently while ensuring adherence to technical verification protocols. YOU MUST HAVE: * 1-2 years of professional experience installing and configuring network products such as routers, switches, and wireless access points, or relevant experience. * Industry Certifications: * One of the following: Network+, CCNA, CCNP * OR * Snap One PCNA & Control4 AP Certification / Control4 Certified Technician * Strong aptitude for troubleshooting across multiple product categories and technologies. * Familiarity with IoT, audio/video, networking, home automation, and surveillance technologies. * Exceptional critical thinking skills and ability to quickly learn and apply new technical concepts. * Exceptional English communication skills, both verbal and written, with a customer-first mindset. WE VALUE: * Familiarity with ADI's proprietary exclusive-brand products and platforms: Control4, OvrC, Luma, Binary, WattBox, Clare, and others. * Expertise in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions. * Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions. * Experience supporting professional integrators or in the custom electronics industry. WHAT'S IN IT FOR YOU: * Hybrid position - 3 days in the office and 2 days remote * Medical, Dental, Vision, Pet Insurance and 401k participation from Day 1 * 12 paid holidays each year * 401K plan with up to 7% company match * Four weeks parental leave without using vacation time * Employee discounts on company products and other retail/service providers * Opportunity to progress within a global business * Product and leadership mentoring to ensure you are set up for success #LI-JS1

IT Audit Specialist - ITGC, SOC 2 & SOX Compliance Minneapolis: Houston: Louisville: Employment Type: Full-TimeRemote/Hybrid Options: Hybrid Role Salary Range: $120k-$150k, depending on experience About the Role We are seeking a highly skilled IT Audit Specialist to lead IT General Controls (ITGC) audits in support of SOC 2 and SOX compliance. This role is critical to ensuring the integrity, reliability, and security of our IT systems and processes. The ideal candidate will bring deep experience in ITGC audits, tool selection, continuous improvement, and cross-functional project management. Key Responsibilities Lead the planning, execution, and reporting of ITGC audit controls as necessary to support audit activities. (e.g. SOC 2, SOX) Manage audit readiness and coordination with external auditors and internal stakeholders. Evaluate and enhance ITGC frameworks across infrastructure, applications, and data environments. Drive continuous improvement initiatives to strengthen control environments and reduce audit findings. Identify process and technology improvements to support ITGC monitoring, evidence collection, and automation. Collaborate with IT, Security, and Compliance teams to ensure alignment with regulatory requirements. Track and report on remediation efforts and control maturity. Communicate audit results, risks, and recommendations clearly to technical and executive audiences. Stay current on regulatory changes, audit trends, and emerging technologies. Qualifications Bachelor's degree in Information Systems, Accounting, or related field. 5+ years of experience managing ITGC audits, preferably in SOC 2 and SOX environments. Strong understanding of IT control frameworks (e.g., COBIT, NIST, ISO 27001). Proven experience with audit tool selection and implementation. Excellent project management and stakeholder communication skills. Professional certifications such as CISA, CISSP, or CRISC are strongly preferred. Preferred Experience Familiarity with cloud platforms (AWS, Azure, GCP). Experience with GRC platforms and audit automation tools. Background in enterprise environments with complex IT landscapes. Prior experience managing or leading audit activities We are unable to provide immigration sponsorship for this position. #LI-JS1 #LI-Hybrid

- Assists users with application navigation - Understands the critical nature of the business and makes every reasonable effort to achieve defined service level agreement expectations and/or provide acceptable workarounds - Utilizes system knowledge as a part of troubleshooting and researching customer issues, and shares knowledge with customers and colleagues by submitting frequently asked questions for publication - Communicates with management regarding any recommendations involving change in processes that will improve efficiencies for approval. - Reviews employee payroll information and process data for paychecks - Reviews and reconciles the timekeeping system weekly ensuring that all time is entered and approved by the supervisor each day and imports and reconciles hours from the timekeeping system into the Payroll system weekly - Inputs weekly hourly and/or biweekly salaried payroll information in an accurate and timely manner including overtime, deductions, and exceptions - Prepares, reconciles and transmits ADP payroll files and verifies reconciliation report to ensure accuracy of data entry and records - Investigates and responds to inquiries regarding deductions, payments, allowances or discrepancies in pay - Maintains strict confidentiality of data - Other duties as assigned Skills payroll, Help desk support, troubleshooting, root cause analysis, documentation, Ticketing system, service desk, timekeeping Additional Skills & Qualifications Payroll, Office or call center experience are a plus, multi-tasking, great communication, beginner to mid-level Microsoft Excel experience. Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Louisville, KY. Pay and Benefits The pay range for this position is $21.00 - $22.96/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Louisville,KY. Application Deadline This position is anticipated to close on Jan 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description This is a paid internship that is part of Heaven Hill's Summer Internship Program (running May-August). The role is based at our Louisville Office. As part of the Heaven Hill Summer Internship Program, you will support organizational strategic goals through hands-on project work and high-impact assignments. Our program is designed to provide meaningful experience, professional development, cross-functional exposure, networking opportunities, facility tours, and intern engagement events throughout the summer. What the Role Is The Service Desk IT Internship provides hands-on experience in end-user support, IT troubleshooting, system administration fundamentals, and technology operations. This role directly contributes to ensuring high-quality service desk support across the organization and will help continue the work Kurt is providing in strengthening service desk processes, responsiveness, and user experience. You will assist with ticket management, device configuration, onboarding/offboarding tasks, inventory accuracy, and various IT projects supporting the continuous improvement of the IT Support function. How You Will Spend Your Time? Service Desk & Ticketing Support Work through the IT ticketing system to conduct first-level troubleshooting for hardware, software, and user account issues. Continue supporting and enhancing service desk operations consistent with the work Kurt is currently providing, including improved responsiveness, documentation, and user guidance. Resolve Tier 1 tickets or escalate appropriately using established workflows and helpdesk resources. Hardware & Software Setup Install, configure, and test new workstations, printers, peripherals, and software applications. Assist with set up for new employees and ensure proper hardware deployment. User Lifecycle Support Assist with onboarding and offboarding tasks, including account creation, permissions, device configuration, and equipment collection. Support improvements to workflow efficiency and accuracy within these processes. Inventory Management & IT Tools Maintain IT inventory and reconcile accuracy against Intune and other asset management systems. Support Azure inventory projects and environment cleanup tasks. Participate in ticketing system refresh or enhancement projects. Reporting & Continuous Improvement Learn service desk reporting metrics and help identify opportunities for improved performance or user satisfaction. Suggest enhancements to processes, documentation, or infrastructure to strengthen the support function. Professional Development Prepare and present findings and recommendations to internal teams throughout the internship. Deliver a final presentation to the Executive Leadership Team summarizing your project work and key learnings. Participate in developmental workshops, networking opportunities, and cross-functional exposure events. Who You Are... Required Skills and Experience: Currently a junior or senior pursuing a degree in Information Technology, Information Systems, Computer Science, MIS, or a related field. Familiarwith ticketing systems, Microsoft Office, Intune, Azure, and Active Directory. Strong communicationand customer service skills. Organized, detail-oriented, dependable, and able to manage multiple tasks. Interested in problem-solving, technology support, and improving user experience. Physical Requirements While performing duties of job, employee is occasionally required to: Stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms. Lift and/or move up to 10 pounds. Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic.

Join the technology-driven team at Arvato as an IT Onsite Support Technician, where you'll be the first point of contact for onsite technical assistance. In this role, you'll troubleshoot hardware, software, and network issues while maintaining optimal workstation and LAN performance. We're looking for a detail-oriented problem solver who enjoys helping others and ensuring smooth daily operations. If you thrive in a fast-paced environment and take pride in resolving technical challenges, we'd love to have you on our team. YOUR TASKS * Provide technical support to users by serving as the first point of on-site contact for internal customers seeking technical assistance. * Responsible for researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. * Provides answers to customers by identifying problems, researching answers, and guiding them through corrective steps. * Candidate will assist our customers via phone, email, chat & on-site support. * Must be meticulous and analytical to accurately capture customer interactions and close out submitted trouble tickets in a timely manner. Candidate will escalate and track issues that extend beyond on-site span of control or expertise. * Manage onsite support tickets within the service level * Respond to customer issues via phone, email, chat & on-site support * Perform remote troubleshooting through diagnostic techniques and pertinent questions * Determining the best solution based on the issue and details provided by customer * Document customer interactions * Escalate issues to the next Tier with the next level of difficulty as needed * Install, make changes, and repair computer hardware and software * Monitor the site to identify and resolve issues proactively * Oversee customer communication through to resolutions YOUR PROFILE * Minimum of 2 years of experience working with RF Guns preferred * Minimum of 2 years of experience with network configurations preferred * Familiarity with working in Azure Active Directory is preferred * Experience working in a Windows 11 environment preferred WE OFFER * Medical, Dental, Vision, Life Insurance, and Disability Pay. * 401(k) with company matching up to 6%. * Paid Time Off, including paid holidays. * Flexible Spending Accounts. * Voluntary benefits such as legal and financial assistance, pet insurance, and more. * Employee Assistance Program. * Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. * Commuter benefits. * Employee engagement activities. EOE Protected Veterans/Disability

Job DescriptionDescription: S&D Group, an employee-owned company, is a holding & shared services company that owns several entities including a tool & die company, a manufacturing facility, and a real estate company. S&D Group is headquartered in Louisville, Ky. POSITION OVERVIEW: The IT Technician will play a key role in providing support for all areas of IT within the organization. You will update systems, troubleshoot problems, and provide hands-on support for IT issues within our organization, manage in-house computer software systems, servers, storage devices and network connections to ensure high availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. The IT Technician plays a critical role in supporting and maintaining the company's technology environment. This position provides hands-on assistance across desktops, servers, networking, telecom, security, and cloud systems, ensuring the availability, performance, and security of IT infrastructure. The IT Technician troubleshoots technical issues for end users, supports system maintenance and upgrades, and helps implement IT projects and initiatives in accordance with company goals, industry best practices, and regulatory requirements. Reporting to the IT Director, the Technician's primary responsibilities include monitoring, administering, and supporting the core services of the IT infrastructure as well as providing end user support. Responsibilities: Support the administration of the IT environment, including desktop, computing, storage, networking, telecom, security, and cloud technologies. Provide technical support, troubleshooting, and assistance to end users. Support the management of the Windows Server domain environment. Perform or coordinate system maintenance, upgrades, and general administration tasks. Provide support for the networking environment, including Ubiquiti wireless systems and Dell/Netgear switching. Proactively monitor antivirus systems, respond to alerts, and assist with measures to prevent recurring incidents. Contribute to maintaining the performance, uptime, and protection of IT systems and infrastructure. Assist in developing, documenting, and standardizing preventative maintenance routines to ensure system availability and performance. Coordinate with the Managed Service Provider (MSP) for overflow tasks and project work. Help maintain and improve network infrastructure, including structured cabling. Support the implementation of ongoing and upcoming IT projects and collaborate with third-party vendors. Utilize scripting languages such as PowerShell, VBA, or Python to automate tasks and improve processes. Perform additional duties as assigned, including hands-on support across IT areas and serving as a backup for critical functions. Stay current with emerging technologies and assist in the development and implementation of the company's IT strategy. Qualifications and Education Requirements: High school diploma or equivalent required Associate's degree in Information Technology, Computer Science, or related field required (certifications will be considered) Basic understanding of Windows desktop and server environments Familiarity with networking fundamentals (LAN/WAN, switches, routers, Wi-Fi) Knowledge of antivirus and endpoint protection concepts Ability to troubleshoot hardware and software issues Strong attention to detail and documentation skills Strong problem-solving and analytical skills Good interpersonal and customer service skills, including listening, speaking, writing, and presenting information clearly. Ability to work independently and as part of a team Willingness to learn new technologies and participate in IT projects Proficiency with Microsoft Office suite Ability to manage multiple projects concurrently Exposure to cloud services (Microsoft 365) preferred Basic scripting or automation experience (PowerShell, VBA, Python) a plus Manufacturing and/or ERP experience a plus. Requirements: Physical Requirements: Ability to sit at a computer for extended periods of time. Ability to stand; walk; use hands and fingers to handle, or feel objects, and use computer; reach with hands and arms. Ability to occasionally lift and/or move up to 50 pounds. Ability to use a ladder and/or powered lift to reach infrastructure in high areas. Ability to work 4 x 10 hour days Monday - Thursday

Job Title: Desktop Support Technician I FLSA Status: Non-Exempt Department: Information Technology Hours of Operation: Monday - Friday (Saturdays by rotation, 8:00am - 12:00pm), overtime as required First point of contact for end users in a physical Windows pc environment. Troubleshooting and resolving computer hardware, software, and printer problems reported to the helpdesk. Organizational Duties and Responsibilities: Supports the mission, vision, and philosophy of the Bank. Complies willingly with all organizational policies and procedures. Supports all functions that maintain compliance with regulatory agencies. Essential Duties and Responsibilities: Provide Tier 1 troubleshooting of computer hardware/software/ printer problems Basic Network troubleshooting Setup/ Relocate equipment for new/ transferring employees Assist in hardware/software implementation/ deployment activities Provide user account administration Provide support for user's mobile devices with MDM IT project participation Gather required information for requests to be escalated to T2 or advanced teams Other Functions: Utilize helpdesk tracking software Assist with creating & maintaining procedures for the team Onsite support & equipment setup at remote locations Working Conditions: Works in office setting Travel to branches as needed Minimum Job Requirements: Education: High School or GED Equivalent Experience: 1-2 years of experience in a helpdesk support environment or educational equivalent Strong working knowledge of Microsoft Windows OS and Microsoft Office 365 applications, including Outlook in an Exchange M365 environment Specific Skills: Ability to troubleshoot and resolve hardware and software problems Ability to communicate technical material in "user friendly" manner Detail oriented Self-motivated, dependable, timely Demonstrate initiative Practice active learning skills Ability to prioritize tasks and multi-task various work activities Ability to work flexible schedules Ability to combine pieces of information and form relationships or conclusions about unrelated material Use critical thinking skills to identify strengths and weaknesses of various solutions Capability to communicate and collaborate with all levels of management and employees Demonstrate active listening skills Professional appearance and demeanor Licenses: Driver's License Required Physical requirements: The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primarily sedentary work performed in an office or remote office environment Ability to sit for extended periods of time while working at a computer Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person Visual acuity sufficient to read computer screens, printed documents, and financial data Occasional standing, walking, bending, or reaching Ability to lift and carry up to 10-15 pounds occasionally (e.g., files, office supplies)