Information systems technician jobs in Mount Vernon, NY - 2,411 jobs

The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work. We provide a platform and you work for various clients.

Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)

About the Role We're looking for an HR Systems Specialist to keep our client's HR tech running smoothly and their data accurate. You'll handle Tier 2 HRIS support, manage leave processes, and own day-to-day system administration across platforms like HRIS, ATS, and LMS. This role is all about precision, problem-solving, and partnering on projects that make HR better. What You'll Do System Support & Administration Resolve Tier 2 HR system issues (data fixes, access problems). Manage user access, permissions, and training assignments. Keep data clean with audits and lifecycle updates (hires, transfers, exits). Deliver HR reporting for headcount, turnover, compliance, and dashboards. Process Optimization Streamline workflows and improve system efficiency. Assist with configuration, testing, and new feature rollouts. Create job aids and documentation. Spot trends in tickets and recommend fixes. Leave Management Support FMLA, disability, parental, and state-mandated leaves. Coordinate with third-party administrators. Communicate eligibility, pay impacts, and return-to-work details. Ensure compliance with federal, state, and company policies. What You Bring Education: Bachelor's in HR, Business, Info Systems, or equivalent experience. Experience:4-6 years in HR, including HRIS and leave management. Familiarity with UKG. HR Shared Services or HR Ops background preferred. Skills: Bilingual (English/Spanish). Strong analytical and Excel skills. Detail-oriented with a knack for data accuracy. Excellent communication and ability to train end users. Knowledge of FMLA, ADA, and state leave programs. The client offers medical, dental, paid company holidays, and up to 15 days PTO. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of, and innovations and access to care. In-jail services include medical, mental health, nursing, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS conducts enhanced pre-arraignment screening and forensic psychiatric examinations; and leverages the resources of the Health + Hospitals system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Our workforce is comprised of more than 1,500 dedicated professionals, with locations in all five boroughs and on Rikers Island. Under the direction of the Director and/or Deputy Director of Patient Relations, the Assistant Coordinating Manager will be responsible for documenting, managing incoming phone calls and emails, maintaining accurate records, updating the databases and coordinating complaints and requests relating to health care provided in the City's jails. Examples of work: Review dashboard on a daily basis, notify emergency contact for patients with specific serious injuries, hospitalizations and enter into database. Assist in coordinating the bi-monthly QIC meetings by recording meeting minutes and updating the database with relevant outcomes and follow-up action items. Answer incoming calls, compose email identifying case as a complaint and/or request. Review voicemails, transcribing messages and email. Enter and update new cases into the Patient Relations database. Monitor and maintain the Patient Relations email in-box for all correspondences received and appropriately handle according to standardized procedures and policies. Complete day-end reconciliation of inquiries received, assigned and sent. Perform additional tasks as assigned. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or, 2. A satisfactory combination of education, training and experience. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs

Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2-4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment.

Looking for candidates with bachelor's degree major in Computer Science, Computer Engineering, Mathematics or other STEM majors and 0 -2 years of work experience in IT in general for a long term consulting assignment with an international bank in NYC. There are at least 2 openings.

The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. Assist with projects such hardware or software upgrades, office moves and special events. Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. Document and maintain user request and incident records in IT Service Management System. Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $85,000 - $95,000 if located in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ********************************** (current employees should contact Human Resources). Education and/or Experience: Required: Bachelor's degree or equivalent work experience A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: Experience supporting Windows-based computers, including Microsoft Windows 11 Experience supporting VoIP Telephony solutions Experience with enterprise imaging solutions for Windows-based computers Experience supporting Smartphones, e.g., iPhone, Android Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: Law Firm or Professional Services experience A+, ITIL and Microsoft Office Application certifications Experience using and supporting Adobe Acrobat, NetDocuments Document Management Solutions, Cisco Telephony, Microsoft Intune, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1

We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications Must have valid working Visa of US Citizens and GCs are preferred... Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: On-site System Support Specialist (Mid-Level) Duration: 24 months Work Location: US-NY-New York Openings: Multiple Openings *** Local candidates preferred*** Position Description/Responsibilities: Join a world leader in IT metrics and productivity! Computer Aid, Inc. (CAI) is a full service Information Technology outsourcing firm with more than 30 years of experience and a world leader in IT measurement and IT productivity. Computer Aid, Inc. is looking for five Mid-Level On-site System Support Specialist with 3-5 years of experience! These positions comes to us from our NY State contract for Hourly Based Information Technology Services and is located in New York, NY. New York City is the largest city in the United States and has something for everyone. There are innumerable things to experience in the Big Apple including basketball games and concerts at Madison Square Garden, plays on Broadway, Cirque du Soleil at Radio City Music Hall, and many other world famous tourist attractions. Consider applying today as time is limited on these and other positions like it for the state of NY. Qualifications Position Requirements/Technical Skills: OCFS has had the greatest success in implementing and supporting the CONNECTIONS application deployments when it has provided the end users on-site face-to-face support during deployment. Providing on-site support staff resources accelerates a caseworker's ability to successfully master how to utilize the new application properly and results in fewer case documentation errors and aids in user acceptance. The staff hired will provide one-to-one or small group on- site support to users in how to best utilize the updated and modernized application features and to how incorporate them into their business processes. The hired staff will understand and be able to translate the screen changes of the transformed CONNECTIONS for the end-users. These staff will also serve as the front line to identify software issues that could possibly occur when the application is first migrated and will also be able to quickly provide helpful information to users for features that require additional training or technical assistance. Ongoing support of the system will be provided by a cadre of well-trained, experienced support staff will significantly help ease the transition for users as OCFS deploys new application Daily Tasks will include but are not limited to the following: Go on-site to local districts and voluntary agencies located within the New York City Region to assist caseworkers/supervisors in properly using the CONNECTIONS application. Trouble shoot either via phone or while on-site application issues needing resolution. Provide training support and technical assistance follow-up to CONNECTIONS users in using new CONNECTIONS functionality both prior to rollout and following the rollout. Troubleshoot issues encountered on-site and provide information and data to help resolve identified problems Assist in providing face-to-face support for an array of ad hoc OCFS initiatives that require a specialized response. The ONE MANDATORY REQUIREMENT: You must be a Mid-Level On-site System Support Specialist with documented employment experience of 3-5 years (36-60 months). You must have experience in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms, beyond that of a Programmer. You must be able to work without assistance. Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 3 of numbers 1 through 5. 36 months of experience providing actual on-site implementation assistance for a large scale automation effort. 36 months of experience in change management; planning and implementing change. 15 months of experience in implementing SACWIS systems in New York State or another state. 36 months of experience providing training and/or technical assistance in either a classroom or in a work environment. Bachelor's Degree. Additional Information ***local candidates preferred***

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: * Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, * Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and * Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: NYC Office (4 days/week required) Position Summary: The IT Help Desk Asset Technician assists in managing our ticketing system, MDM software, and all IT equipment tracking/deployment. Position Responsibilities: * Manage all IT Asset inventory, tracking all in office/deployed equipment using IT Asset management programs * Maintain all IT assets through device life cycle, processing replacements/returns of all broken/outdated hardware across the company * Collaborate with HR team to retrieve equipment from * Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. * Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc. * Promptly respond to user requests via ticketing system/phone calls/IM * Assist users with access/system issues * Write and update documentation for user reference * Help build and establish procedures for newly established team * Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Required Qualifications: * 2+ Years experience in a Help Desk role (preferably in a medium or larger company) * A customer-oriented approach to problem resolution * Experience maintaining IT Assets within asset management software * Process, intake, and manage hardware repairs Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT "future onsite" roles only) Salary Range $24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************

Beta Soft Systems is a leading provider of Information Technology, Consulting Services and outsourcing company with global operations in USA and INDIA. We collaborate with our clients to provide high performance resources. Beta Soft Systems is a project based IT consulting company. Our focus on outcomes and our innovative approach has helped us become one of the fastest growing companies. We serve all Fortune 500 organizations. Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more. Job Description (Positions all across the USA) Entry level jobs for Freshers/ Recent Graduates Experience: 0-3 Years 1. Software Tester/ QA Tester : This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication, and interpersonal skills. Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs. 2. Entry Level Business Analyst: Entry level business analyst / Project Manager, You'll be expected to capture complex processes and requirements from business experts in detail to form concrete, practical requirements. You'll need to coordinate with management and IT team to further refine and develop solutions for these requirements. Qualifications For Software Tester/ QA Tester: Eligibility Criteria A recent degree in Computer Science, Engineering, or Electrical Engineering. Some C or C++ or SQL or JAVA Knowledge or some Coding/ Programming prefered. Freshers with the above stated technical skills will also be considered. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Detail orientated Analytical thinker For Entry Level Business Analyst: Eligibility Criteria A recent degree in MBA, Computer Science or Engineering. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Proven organizational skills with strong attention to detail Strong verbal and written communication skills Strong decision-making and problem-solving skills Effective interpersonal skills and ability to work in a team environment Additional Information Benefits Placements with Fortune 500 clients. H1B Sponsorship for student's Visa Salary hike after 6 months on the project Referral Bonus of 500$: REFER YOUR FRIENDS AND EARN 500 DOLLARS PER REFERRAL.

Fluent, Inc. (NASDAQ: FLNT) is a global data-driven performance marketing company and trusted growth partner for leading brands. Experts in creating value for consumers, Fluent leverages its consumer database, digital media portfolio, and, proprietary data science and technology to deliver outcome-based solutions for marketers. Founded in 2010, the company is headquartered in New York City. We are seeking a skilled IT Specialist to join our growing team and support the technology that drives our business forward. This role is ideal for a proactive problem-solver who thrives in a dynamic environment and is passionate about delivering reliable, secure IT solutions. What You'll Do: Provide on-site and remote technical support for Fluent employees, with primary coverage for the New York office and remote users as needed. Deliver a high level of customer service, acting as a trusted IT partner by communicating clearly, setting expectations, and following issues through to resolution. Support and troubleshoot mac OS, Windows OS, iOS, Android, and associated hardware, including laptops, desktops, mobile devices, peripherals, and conferencing equipment. Administer and support endpoint management tools for provisioning, configuration, patching, security enforcement, and lifecycle management of devices. Serve as a primary administrator and escalation point for Okta (IAM), including: User provisioning and deprovisioning Group and role-based access management MFA support and troubleshooting Application integrations and SSO support Own and execute employee onboarding and offboarding processes, ensuring timely device setup, access provisioning, documentation, and secure access removal. Create, maintain, and improve IT documentation, including SOPs, onboarding guides, knowledge base articles, and internal support processes. Actively identify recurring issues, process gaps, or inefficiencies and proactively propose and implement improvements to IT operations and user experience. Collaborate with the broader IT team on projects related to system upgrades, security initiatives, office technology improvements, and operational scalability. Support office technology needs, including AV systems, meeting room setups, printers, and network connectivity (Wi-Fi, VPN, basic network troubleshooting). Ensure compliance with company security policies and best practices related to endpoint security, access control, and data protection. Assist with vendor coordination, asset inventory management, and hardware/software procurement as required. Perform other related duties as needed in support of the IT Support team's operational mission. Requirements 3+ years of experience in an IT Support, Desktop Support, or IT Service role, preferably in a fast-paced corporate or tech-enabled environment. Strong hands-on experience supporting both mac OS and Windows environments at an enterprise level, as well as iOS and Android. Demonstrated experience administering and supporting Okta (IAM), including user lifecycle management, MFA, and SSO integrations. Proven ability to deliver exceptional customer service, with a user-first mindset and strong interpersonal communication skills. Experience with Workspace ONE and other endpoint management tools (e.g., Jamf, Intune, Kandji, or similar) and device lifecycle management. Solid troubleshooting skills across hardware, operating systems, SaaS applications, and identity/access issues. Experience supporting employee onboarding and offboarding workflows with attention to detail and security best practices. Ability to work independently, prioritize tasks effectively, and take initiative without constant supervision. Strong written communication skills, with experience creating clear and usable technical documentation. Willingness and ability to provide on-site support in the NY Office. Preferred Qualifications Experience supporting hybrid or distributed workforces. Familiarity with additional IAM or security tools beyond Okta. Basic networking knowledge (TCP/IP, DNS, DHCP, VPN concepts). Experience supporting SaaS-heavy environments (Google Workspace, Microsoft 365, Slack, Zoom, etc.). Prior experience contributing to IT process improvement or operational projects. Relevant certifications (Apple, Microsoft, Okta, ITIL, or similar) are a plus but not required. About Us: Fluent, Inc. (NASDAQ: FLNT) is a commerce media solutions provider connecting top-tier brands with highly engaged consumers. Leveraging diverse ad inventory, robust first-party data, and proprietary machine learning, Fluent unlocks additional revenue streams for partners and empowers advertisers to acquire their most valuable customers at scale. Founded in 2010, Fluent uses its deep expertise in performance marketing to drive monetization and increase engagement at key touchpoints across the customer journey. For more insights visit: ************************* Benefits At Fluent, we like what we do, and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition, we offer a fully stocked kitchen, catered lunch, and our office manager keeps the calendar stocked with activity filled events. When we're not eating, working out, or planning parties, Fluent folks can be found participating in networking events, and bonding across teams during quarterly outings to baseball games, fancy dinners, and a variety of activities. And we have all the practical benefits, too… Competitive compensation Ample career and professional growth opportunities New Headquarters with an open floor plan to drive collaboration Health, dental, and vision insurance Pre-tax savings plans and transit/parking programs 401K with competitive employer match Volunteer and philanthropic activities throughout the year Educational and social events The amazing opportunity to work for a high-flying performance marketing company! Salary Range: $67,000 to $85,000 base, + competitive bonus plan. The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. Candidates may be at risk of targeting by malicious actors seeking personal information. Fluent recruiters will only reach out via LinkedIn or email with **************** domain. Any outreach by Fluent via other sources (e.g. text, other domains etc) should be ignored. Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.

An Assurance Experienced Senior, Technology Risk Assurance is responsible for planning of IS audit process and completion of testing and analysis of client software systems. In this role, the Assurance Experienced Senior, Technology Risk Assurance will be charged with documenting and testing general controls in a wide range of technology environments to analyze system security and access controls, backup recovery procedures and IS organization and administration practices. Job Duties: Documents and tests application and automated controls on a wide range of software application packages Prepares audit reports and recommendations associated with IS audit work performed Identifies opportunities to utilize computer assisted audit techniques (CAATs) and managing the implementation of those techniques, as appropriate Participates in the review of internal controls based on Sarbanes-Oxley Act requirements Communicates to the client areas to strengthen controls, mitigate risks and/or increase efficiency Identifies key risks and assesses their impact and likeliness of occurrence Recognizes technical concerns or issues and communicates those concerns with IS Assurance management Plans and executes the IS audit work on assigned engagements Develops and maintains relationships with client personnel and management Conducts client interviews to obtain relevant information for non-complex clients Performs walkthroughs of client controls Documents controls, tests performed and results Prepares workpapers in the required format Applies IS audit principles and guidelines to non-complex client environment Other duties as required Supervisory Responsibilities: Supervises the day-to-day workload of IS Assurance Associates on assigned engagements and reviews work product Ensures IS Assurance Associates are trained on all relevant IS Assurance software and resources Delivers periodic performance feedback and completes performance evaluations for IS Assurance Associates Acts as mentor to IS Assurance Associates, as appropriate Qualifications, Knowledge, Skills and Abilities: Education: Bachelor's degree in Accounting, Computer Science, or Information Systems, required Masters in Information Systems or other relevant advanced degree, preferred Experience: Four (4) or more years of experience of information systems and operational auditing experience, required One (1) or more years of supervisory experience, required Prior experience working within a public accounting and internal auditing environment, preferred Prior experience performing general and application control reviews, preferred License/Certifications: CPA, CISA, CISSP and/or CFE certification, preferred Software: Proficient in the use of Microsoft Office Suite, preferred Exposure to various industry ERP applications, highly preferred Language: N/A Other Knowledge, Skills & Abilities: Excellent verbal and written communication skills Strong analytical and basic research skills Solid organizational skills especially ability to meet project deadlines with a focus on details Ability to successfully multi-task while working independently or within a group environment Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously Able to effectively manage a team of professionals and delegate work assignments as needed Build and maintain strong relationships with client personnel Ability to successfully interact with professionals at all levels Intermediate knowledge of internal controls Ability to travel up to 30% Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. California Range: $85,000 - $115,000 Illinois Range: $85,000 - $115,000 NYC/Long Island/Westchester Range: $85,000 - $115,000

Service Desk Systems Engineer Job ID: 21-12822 TECHNICAL SKILLS * -Basic working knowledge with Microsoft Excel, Word, Outlook and GSuite products -Advanced telephone and customer service skills -High energy and motivated -Superior verbal and written communication skills -The ability to overcome objections -Excellent time management/work organization skills -Strong attention to detail -Willingness to continually learn and obtain further development -Ability to successfully adapt to changing workload and time constraints. JOB DESCRIPTION * Will require to be on site three days a week every other week. SUMMARY Provide call center (phone) support for hardware and software application problems related to desktops, laptops, printers and other electronic peripherals and devices. Log and track support calls into the department's call tracking system. Research and resolve tier 1 application and technical support issues. Escalate higher tiered support issues to appropriate IT departments for resolution. Ensure that all support calls are resolved and closed within established service levels. Follow up with end users to confirm that support issues have been addressed appropriately and within expected timeframe. Must be flexible to be able to handle other Service Desk task's. ESSENTIAL DUTIES 60% Provides call center (phone) support for hardware and software application problems related to desktops, laptops, printers and other electronic peripherals and devices 20% Provide technical assistance to Service Desk Team members to resolve caller issues. 10% Responsible for documenting, tracking and monitoring assigned problems to ensure resolution in a timely manner 10% Responsible for follow up with end users to confirm support issues are resolved LEVEL BASED COMPETENCIES Level Based Competencies are to be designated based on job level and content. * Strong Communication skills (verbal & written) * Developing Decision Making skills * Good Collaboration skills * Strong Customer Focus (due to role) * Initiates Self Action some of the time * Developing Business Acumen * Developing Skills in Building Working Relationships and Team Work * Developing Stress Tolerance skills KNOWLEDGE, SKILLS & ABILITIES Technical knowledge/skills (entry, intermediate, advanced) * Strong PC and Windows Operating System skills * Strong PC Hardware skills * Strong knowledge and execution of IT Standards, Policies and Procedures * Good knowledge of Information Security Awareness * Strong knowledge of Systems, Applications, & Technologies * Active Directory * ServiceNow * Gsuite General knowledge/skills (entry, intermediate, advanced) * Strong communication/active listening skills * Strong customer service focus * Relies on extensive experience and judgment to plan and accomplish goals * Strong ability to Multi Task * Strong Analysis & Problem Solving Skills * Developing Adaptability EDUCATION/EXPERIENCE * Bachelor's Degree in Computer Science, Information Systems or other related field, 3 to 5 years experience in IT, or Associates Degree from a Technical Institution * 3 to 5 years of IT work experience including customer service and/or production support in a multi-platform environment * Job details *

Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. ********************** This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers. Skills required: Strong computer server maintenance experience The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification. Expert knowledge of IT best practices, policies, and regulations Willing to train staff In-depth understanding of programming, computer science and digital security A clear understanding of client/server technology and network architecture Good communication, including writing, speaking and active listening Strong problem-solving, critical thinking and decision-making skills Customer service and interpersonal skills Excellent attention to detail Great project management skills, including organization, planning, time management and prioritization. Basic handyman skills IT Technician duties and responsibilities: The IT Technician is responsible for several different tasks related to overseeing a company's computer networks and improving the company's network systems. Some of their daily responsibilities include: Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs. Creating rational strategies for upgrading the company's network software whenever a new update is available Constructing and implementing plans to ensure the company's network continues to operate smoothly in the event of a problem Staying up to date with new network technology and reporting this information to the executive team each quarter Working closely with other department Managers to assess the growth needs and maintenance of the company's network Run cables as needed Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages Create all employee network log ins and door access Monitor employee internet usage Assist the compliance officer to ensure SRA are performed yearly In charge of purchasing and installing all equipment and computer set-ups for employees and physicians Participation in the annual budget process, produce spreadsheets of needed medical and computer equipment Facilities Assistance Responsibilities Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts Equipment inventory management Assist in Price shopping for new equipment Equipment problem trouble shooting Equipment installation Phone and Printer systems management Job Type: Full-time Pay: $110,000.00 - $120,000.00 per year Benefits: 401(k) Health insurance Dental insurance Vision coverage PTO Experience level: 2 years Schedule: 8 hour shift Education: Bachelor's (Preferred) Experience: Maintenance: 1 year (Preferred) License/Certification: Driver's License (Required) Reliable car (Required) Ability to Relocate: Must be willing to work out of our Westbury office and travel to our other NY offices as needed. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Education: Bachelor's License/Certification: Driver's License (Required) VMware Certification (Required) Microsoft Certified: Azure Data Engineer Associate (Required) Microsoft Office Specialist (Required) Ability to Relocate: Westbury, NY: Relocate before starting work (Required) Work Location: In person

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location: NEW York ,NY Duration: 1+ years Job Description: • Win7/Win XP OS support.troubleshooting • Office 2003/2007/2010 support • Executive end user trouble shooting skills • Dell hardware • Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************

The New York office of Willkie Farr & Gallagher LLP is looking for an IT Risk Intern to support the Information Technology Team. Willkie is an elite international law firm of approximately 1,300 lawyers located in 16 offices in six countries. The IT Risk Intern will be a member of the Risk Program team and will participate in various projects. The ideal candidate will have a strong interest in IT security, infrastructure and has experience in communicating data or provide service related to computer systems. Candidates should be willing to commit to 25 hours a week for a part-time year-round internship (Monday to Friday, 9:00am - 2:00pm ET) with the expectation to be in the office twice a week. At Willkie, we believe great people are the key to our success. If you are looking to work in a friendly, collaborative environment that affords unique opportunities to expand your professional development, this role is for you. Responsibilities Work with third party vendors on risk management matters Assists in the completion of client audit questionnaires Assists with certification audits such as ISO 27001, 22301, 27701, 42001 and SOC 2 Use problem solving skills to identify ways to resolve issues Provide services that require a computer system or network Perform other duties as assigned Qualifications Must be in the process of completing an associates or undergraduate degree Academic or coursework focus on IT Security preferred Strong written, verbal, and presentation skills Ability to work in a fast paced environment Ability to work Monday through Friday, 9am - 2pm ET. ADA Requirements Ability to sit at a desk most of the working day and walk short distances Needs manual dexterity, speed and accuracy in handling office equipment Ability to work efficiently and accurately in an atmosphere of frequent interruption Ability to work in close proximity to other individuals Ability to carry light objects, e.g., files, small objects and supplies a short distance. Employment Status Non-Exempt Pay Range USD $20.00 - USD $22.00 /Hr. Pay Range Statement This position is a part-time hourly role and benefits eligibility will be more limited. Candidates should direct questions about benefits to the hiring manager for clarification as needed. EEO Statement Willkie Farr & Gallagher is an Equal Opportunity employer. We do not discriminate based upon actual or perceived: race (including hair texture, protective hairstyles and other traits associated with race), color, age, religious creed, citizenship, citizenship status and alienage, nationality, national origin or ancestry, ethnicity or creed, disability, genetic information or medical condition, reproductive health decision making, pregnancy or maternity, paternity, marital or civil partnership status, caregiver status, gender (including gender identity, expression, nonconformity, gender reassignment or status as a transgender individual), sex, sexual orientation or preference, veteran or military status, height, weight, any other characteristic protected by law or any combination thereof. We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let the hiring manager know. California Applicants Pursuant to the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) and the San Francisco Fair Chance Ordinance, we will consider qualified applicant with arrest and conviction records.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military