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Information Systems Technician jobs in Murfreesboro, TN

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  • Desktop Support Technician

    Brooksource 4.1company rating

    Information Systems Technician job 16 miles from Murfreesboro

    Desktop Support Technician Job Description The Desktop Support Technician is responsible for providing day-to-day End User Computing (EUC) operational support to the user communities through the installation, configuration, upgrade and maintenance of personal computers, applications, and peripheral equipment. Documentation and adherence to policies, procedures and standards of the organization is an important part of this position. The desktop support technician is responsible for delivering high quality, cost-effective support to all levels of users. Knowledge & Experience * University degree or College diploma in the field of computer science, information systems, or at least 2 years equivalent work experience. * Proven experience troubleshooting Windows 10/11 Operating Systems and dependent applications * Hands-on knowledge of and experience with Enterprise PC Operating System deployments/migrations and hardware refreshes * Working knowledge of the Windows 10/11 registry, NTFS permissions, file and folder security, local user security * Familiarity with Microsoft Active Directory structure/security and Group Policies * Hands on Experience supporting Microsoft Office 2016/O365 products including: * Word/Excel/PowerPoint/Teams/SharePoint/Access and MS Outlook * Hands on experience in troubleshooting Internet browsers (EDGE and Chrome) and related * security settings * Familiarity with software distribution via Microsoft System Center Configuration Manager * (SCCM) and InTune * Working knowledge of Windows networking components, i.e. TCP/IP, DNS, WINS, DHCP, VPN, * IPsec etc. * Working knowledge of Cisco AnyConnect VPN software. Two factor authentication experience is * a plus. * Working knowledge of Remote control tools such as Bomgar * Working knowledge of PC hardware troubleshooting * Experience with IT Service Management software such as ServiceNow or Remedy; familiarity * with ITIL processes. * Able to interpret and follow technical documentation * Personal Attributes * Highly self-motivated and self-directed. * Ability to absorb new ideas and concepts quickly. * Good analytical and problem-solving abilities. * Ability to effectively prioritize and execute tasks in a high-pressure environment. * Very strong customer focus * Good communications skills written and oral; Good interpersonal and telephone skills. * Experience working in a team-oriented, collaborative environment. Job Type: Contract Pay: $20.00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Experience: * Customer support: 1 year (Preferred) * Windows OS: 1 year (Preferred) * Windows: 1 year (Preferred) Ability to Commute: * Smyrna, TN (Required) Ability to Relocate: * Smyrna, TN: Relocate before starting work (Required) Work Location: In person
    $20 hourly 60d+ ago
  • Claims Support Associate

    Auto-Owners Insurance 4.3company rating

    Information Systems Technician job 29 miles from Murfreesboro

    Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claims Support Associate. The position requires the person to: Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence. Accurately enter assigned source documents. Interpret and apply verbal and/or written instructions, manuals, and policies. Maintain records and/or policy files according to established guidelines. Assists in developing reports and/or prepares requests for reports. Assists with other duties as assigned within the department or elsewhere on request. Desired Skills & Experience High school education or its equivalent is preferred Above average communication skills (written and verbal) Organize and interpret data Ability to handle multiple assignments We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Benefits Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you! Equal Employment Opportunity Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law. *Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
    $25k-32k yearly est. 7d ago
  • Information Technology Help Desk Support

    VSL Employee Co LLC 3.6company rating

    Information Systems Technician job 29 miles from Murfreesboro

    Job Description Join our dynamic team in an IT Helpdesk Support position and gain valuable experience while helping our clients navigate the ever-evolving work of IT. If you are enthusiastic about technology, have a passion for customer service, and desire to grow in the field of IT support, apply today and become a vital part of our team! Vital IT Network Systems (VINS) is a leading Managed Service Provider (MSP) dedicated to delivering top-tier IT solutions and network services to a diverse client base. We are committed to providing exceptional support and maintaining the highest standards of network performance and security. Key Responsibilities will include: Technical Support: Provide advanced technical support to clients, addressing complex hardware and software issues, network configurations and system integration. Troubleshooting: Diagnose and resolve escalated IT issues, applying analytical problem-solving skills to identify root causes and implement solutions. Client Communication: Maintain clear and effective communication with clients, explain technical concepts in non-technical language and provide regular updates on issue resolution progress. Documentation: Keep comprehensive records of technical issues, resolutions, and configurations to facilitate future troubleshooting and reporting. System Maintenance: Assist in the maintenance and monitoring of client systems, ensuring they operate smoothly and proactively identify potential problems. Collaboration: work with other team members to escalate and delegate tasks and foster a cooperative work environment. Technical Expertise: Stay up-to-date on industry best practices and emerging technologies in order to provide cutting-edge solutions and recommendations to clients. Provide onsite local client support as needed Other related duties as assigned Our ideal future team member will have: Bachelor’s degree in Computer Science, Information Technology or related field (preferred) Possess CompTIA A+, Network+, or Microsoft Certified Professional (MCP) certification Prior experience in a similar technical support role, preferably with an MSP, in a fast-paced, dynamic environment with changing priorities. Strong working knowledge of Windows and Linux operating systems, hardware, networking and virtualization technologies Exceptional troubleshooting, problem solving, communication and customer service skills Must be available to participate in an on-call rotation for after hours (night and weekend) client support Must have reliable transportation and insurable driving record Additional Information: We offer a competitive salary and a comprehensive benefits package including medical, dental, vision, and life insurance and 401k. All applicants must consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. We are an Equal Opportunity Employer.
    $44k-80k yearly est. 42d ago
  • Lock Desk Specialist

    Churchill Mortgage Corporation 3.2company rating

    Information Systems Technician job 29 miles from Murfreesboro

    Job Details Brentwood TN - Brentwood, TN $24.00 - $28.00 Hourly None Admin - ClericalDescription Basic Function As a Lock Desk Specialist, you will provide support and assistance to the Secondary Team. Additionally, you will assist in various activities contributing to the productivity of Churchill Mortgage Corporation. Responsibilities (Note: The following duties are typical of those performed by this role. Other related duties may also be performed. Incumbents may not necessarily perform all of the duties listed.) Lock Desk Specialist Confirm all best efforts and mandatory lock requests Process lock extension requests Process product and rate change requests Decision pricing exception requests Provide loan scenario pricing and eligibility upon request Available from 8:00 AM - 5:00 PM Central Standard Time, M-F Loan Data Update Contact Confirm how loan data changes on locked loans affects pricing Provide product and rate options in response to changes Market Rates Provide Churchill Mortgage's marketing teams with daily rates App Status Maintenance Manage pipeline of locked loans to ensure that locks are progressing through milestones as expected Expiring Lock Maintenance Manage pipeline of locked loans to ensure that locks are extended and/or cancelled as needed Pricing Engine Maintenance Assist with departmental maintenance of margins Assist with branch and product maintenance within the pricing engine Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills Strong Computer Skills, Self-Motivated, Extreme Attention to Detail, Patient, Positive Attitude, High Work Ethic, Focus-Minded, Excellent Oral and Written Communication Skills, Analyzing Skills, Reading Skills, Customer Service, Organization, Math Aptitude, Planning, Professionalism, Proofreading Skills, Time Management, Microsoft Office Skills, Must Love Helping Others, Fast Learner Education/Experience High school diploma or general education degree (GED) with 1 to 2 years' experience as an Administrative Assistant. Direct experience in the mortgage industry preferred, but not required. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Reasoning Ability: Ability to solve practical problems. Ability to interpret a variety of instructions. Computer Skills: Experienced in Microsoft Office (Word, Excel, Outlook, etc.). Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and ability to adjust focus. Other Requirements: Must be able to pass a criminal history information background check. Other duties may be applicable as business needs may dictate and as assigned by management. Compensation: $24.00 - $28.00 per hour Benefits: Churchill Mortgage's generous benefits package is available to all full-time employees. This includes Medical, Dental, Vision, HSA, FSA, Life, Disability, Accident, Cancer, Critical Illness, Paid Time Off, 401(k) & ESOP (Employee Stock Ownership Program). Employees Own The Company: Our ESOP was established by founder and president, Mike Hardwick, in 2013. It gives all current and future Churchill Mortgage employees ownership of the company in the form of company stock. Churchill Mortgage is the first privately-owned mortgage company to offer an Employee Stock Ownership Program (ESOP). Churchill Mortgage Corporation is an Equal Opportunity Employer
    $24-28 hourly 30d ago
  • Helpdesk Support Level II

    K2 Staffing

    Information Systems Technician job 29 miles from Murfreesboro

    Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $53k-85k yearly est. 60d+ ago
  • Helpdesk Support Level II

    K2 Staffing, LLC

    Information Systems Technician job 29 miles from Murfreesboro

    Job DescriptionSummary Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $53k-85k yearly est. 33d ago
  • IT Support Technician

    Steel Partners Holdings LP 4.4company rating

    Information Systems Technician job 16 miles from Murfreesboro

    * GENERAL DESCRIPTION The IT Support Technician provides first‑ and second‑level technical support for a warehouse/production environment. The role focuses on quickly diagnosing and resolving hardware, software, and network issues, maintaining IT assets, configuring/deploying devices and delivering excellent customer service that keeps the business running smoothly. ESSENTIAL JOB FUNCTIONS * Respond to and resolve Service Desk tickets via phone, email, chat, or in person within defined SLAs. * Install, configure, and deploy Windows desktops/laptops, mobile devices, printers (Laser/Zebra), and peripherals based global IT standards and policies. * Diagnose basic network connectivity issues (LAN/Wi‑Fi/VPN); escalate complex problems to Network or Systems Engineers or vendors as needed. * Use of tools like Active Directory, SCCM, Fortinet and Intune related to the support role. * Maintain an accurate inventory of hardware. * Write and update knowledge‑base articles and quick‑reference guides for end users. * Provide end‑user training sessions on common productivity and security topics. * Uphold cybersecurity best practices and immediately report suspicious activity. * Collaborate with other departmental teams for onboarding new projects. NON-ESSENTIAL JOB FUNCTIONS * Other duties as required.
    $36k-48k yearly est. 11d ago
  • Audio Visual IT Technician

    Tennessee Board of Regents 4.0company rating

    Information Systems Technician job 41 miles from Murfreesboro

    Title: Audio Visual IT Technician Institution: Volunteer State Community College This position is responsible for audio-visual devices and IT needs throughout the college to ensure the workflow of employees and guests remains unimpeded. This position will primarily be responsible for Audio Visual (AV) issues but will be asked to fill in for the troubleshooting and repair of IT-related issues as needed. Travel to off-campus locations and after-hours and weekend work may be required. Job Duties: Install, relocate, maintain, upgrade, troubleshoot, and repair a broad range of networked and non-networked client hardware devices and software applications. Build, maintain, and deploy projectors, tablets, desktops, and laptops. Responsible for maintaining accurate hardware and software inventories. Research and evaluate software packages & operating systems on relevant AV and IT devices. Modify applications to disable certain potentially dangerous features. Respond to emergency situations as needed. Administer computer labs and web conferencing software. Able to work with minimal supervision and make decisions within college policies and guidelines. Able to occasionally work weekends or unusual hours. Able to communicate technical concepts to non-technical users. Evaluate and recommend various hardware devices and software applications for compatibility with existing college hardware, software, network platforms, and AV devices. Other duties as assigned. Minimum Qualifications: Associate's degree in a computer-related discipline OR a High school diploma or equivalent and 2 years of client support in an Active Directory environment. Preferred Qualifications: Microsoft and/or Apple certifications. Experience with System Center Configuration Manager (Microsoft Endpoint Configuration Manager), Intune, or similar deployment technologies. Experience with Macintosh OSX. Exposure to Crestron, Kramer, and/or Extron Audio Visual hardware. Exposure to basic computer troubleshooting. CompTIA A+. Experience with PowerShell. Knowledge, Skills, and Abilities: Proficient with Microsoft applications. Basic knowledge of networking, Active Directory and server principles. Ability to diagnose AV and computer related problems by utilizing industry best practices, troubleshooting techniques, analytical skills and vendor support. Candidates must enjoy working in a team environment supporting a varied constituency and possess a solid working knowledge of technologies used in a classroom, lab, and meeting space environment in higher education. Good problem solving, organization, and communication skills. Ability to learn new technology skills quickly. Ability to lift up to 50 lbs. without assistance and up to 100-150 lbs. with assistance and proper equipment. Pay Rate: $42,031 - $50,437 annual salary depending on experience Volunteer State offers a comprehensive benefits package, including but not limited to the following: Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA Wellness Incentive Program (if enrolled in Health) Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement Employee Assistance Program Longevity Pay Retirement Options: State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457 14 Paid Holidays/Year Annual Leave (if applicable) Sick Leave Sick Leave Bank State Employee Discount Program with over 900 merchants Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Applicants may be subject to a background check.
    $42k-50.4k yearly 10d ago
  • IT Support Specialist

    Equum Medical

    Information Systems Technician job 29 miles from Murfreesboro

    Join Equum Medical and be a driving force in revolutionizing acute care telehealth. As an innovative leader in the healthcare technology industry, Equum Medical is dedicated to transforming how patients access critical medical services. Our cutting-edge telehealth solutions empower healthcare professionals to deliver exceptional care remotely, bridging gaps in accessibility and enhancing patient outcomes. By joining our dynamic team, you will have the unique opportunity to shape the future of acute care telehealth, significantly impacting countless individuals' lives while pushing the boundaries of what's possible in modern healthcare. We also promote flexible scheduling to help maintain work/life balance and long-term career sustainability. Together, let's lead the way in providing seamless, high-quality care to patients when they need it most. Position Summary: The role of the IT Support Specialist is to provide IT related support utilizing phone, chat, email, or the ticketing system to communicate with our staff and customers. The IT Support Specialist tasks entail but are not limited to the following: systematically triaging/resolving computer hardware, applications, networks, operating systems, and other Equum Medical supported peripherals. The analyst is expected to capture customer and reported issue details during in-take before escalating and handing off to higher levels of support. Key Responsibilities: · Provide first-level technical support to employees and clients locally or remote via phone, email, ticketing system and in-person. · Diagnose and troubleshoot technical issues, including hardware, software, and general networking problems. · Document and track issues using the company's ticketing system. · Escalate issues to higher levels of support as needed. · Maintain technical documentation and knowledge base. · Stay up to date with new technologies and best practices in the healthcare industry. · Provide excellent customer service to our employees and customers. · Comply with all HIPAA standards in the protection and treatment of Personal Health Information (PHI). Knowledge and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Associate degree in computer science or related field, or equivalent work experience. · 1-3 years of experience in technical support role or equivalent education and certifications (A+, Network+, Security+). · Experience with M365 tools and administration a plus. · Strong customer service skills. · Self-motivated, resourceful, and able to take initiative. · Strong ability to work independently and within team setting to achieve desired outcomes. · Confident working independently. · Highly responsive and approachable by employees. · Knowledge of hardware, software, and networking concepts. · Experience with ticketing systems and technical documentation. · Excellent verbal and written communication skills. · Ability to work in a fast-paced environment. · Healthcare industry experience is a plus. Requirements: · Position is in an indoor office setting that involves everyday risks or discomforts requiring normal safety precautions. · Position includes prolonged periods of sitting at a desk and working on a computer. · Ability to life and carry 50lbs short distances within an office or home. Schedule: Shift Requirements: For the first 90 days employee needs to be flexible in work schedule as you will be shadowing and training. After 90 days the shift will move to Sat, Sun, and Mon from 6:00 AM CST-8:00 PM CST, with Tues-Fri off. In addition, all team members are expected to an on-call schedule for nights and weekends that will be determined by the department leader. Ability to Relocate: Brentwood, TN: Relocate before starting work (Required) In addition to a base salary, this position is eligible for flexible PTO, 401k, and benefits (subject to eligibility requirements). Total compensation is based on several factors, including type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions only. We are an Equal Opportunity Employer, committed to a diverse and inclusive workplace. We do not discriminate against any job candidate or employee based on age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy. Equum Medical respects your privacy and is committed to maintaining the confidentiality and security of your personal information.
    $35k-58k yearly est. 14d ago
  • Information Technology Help Desk Support

    Vitality Living

    Information Systems Technician job 29 miles from Murfreesboro

    Join our dynamic team in an IT Helpdesk Support position and gain valuable experience while helping our clients navigate the ever-evolving work of IT. If you are enthusiastic about technology, have a passion for customer service, and desire to grow in the field of IT support, apply today and become a vital part of our team! Vital IT Network Systems (VINS) is a leading Managed Service Provider (MSP) dedicated to delivering top-tier IT solutions and network services to a diverse client base. We are committed to providing exceptional support and maintaining the highest standards of network performance and security. Key Responsibilities will include: Technical Support: Provide advanced technical support to clients, addressing complex hardware and software issues, network configurations and system integration. Troubleshooting: Diagnose and resolve escalated IT issues, applying analytical problem-solving skills to identify root causes and implement solutions. Client Communication: Maintain clear and effective communication with clients, explain technical concepts in non-technical language and provide regular updates on issue resolution progress. Documentation: Keep comprehensive records of technical issues, resolutions, and configurations to facilitate future troubleshooting and reporting. System Maintenance: Assist in the maintenance and monitoring of client systems, ensuring they operate smoothly and proactively identify potential problems. Collaboration: work with other team members to escalate and delegate tasks and foster a cooperative work environment. Technical Expertise: Stay up-to-date on industry best practices and emerging technologies in order to provide cutting-edge solutions and recommendations to clients. Provide onsite local client support as needed Other related duties as assigned Our ideal future team member will have: Bachelor's degree in Computer Science, Information Technology or related field (preferred) Possess CompTIA A+, Network+, or Microsoft Certified Professional (MCP) certification Prior experience in a similar technical support role, preferably with an MSP, in a fast-paced, dynamic environment with changing priorities. Strong working knowledge of Windows and Linux operating systems, hardware, networking and virtualization technologies Exceptional troubleshooting, problem solving, communication and customer service skills Must be available to participate in an on-call rotation for after hours (night and weekend) client support Must have reliable transportation and insurable driving record Additional Information: We offer a competitive salary and a comprehensive benefits package including medical, dental, vision, and life insurance and 401k. All applicants must consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. We are an Equal Opportunity Employer.
    $35k-58k yearly est. 60d+ ago
  • Integrations Technical Support Analyst

    Quore

    Information Systems Technician job 30 miles from Murfreesboro

    Quore empowers hoteliers to elevate guest experiences and optimize operations. As the leading hospitality operations platform, we streamline workflows across housekeeping, front desk, engineering, and management. Our solutions, trusted by over 7,300 hotels worldwide, including brands like IHG, Marriott, and Choice, simplify daily tasks from managing maintenance and guest requests to conducting inspections and tracking capital expenditures. Founded in 2012, Quore is a Tennessee-based company recognized for its rapid growth and commitment to employee well-being. Quore was named to the Inc. 5000 list of America's fastest-growing private companies, a Top Workplace by The Tennessean, and one of Forbes' Best Startup Employers. Position OverviewWe're looking for an Integrations Technical Support Analyst to serve as a key customer support and technical resource for enabling and supporting customer integrations. In this role, you'll be responsible for onboarding customers, troubleshooting technical issues related to APIs and data mapping, and collaborating cross-functionally to ensure a smooth integration experience. You will work closely with our Customer Success, Product, and Development teams to ensure issues are resolved quickly and thoroughly. This position requires strong technical acumen in working with APIs, Postman, and SQL, as well as a customer-focused mindset and excellent communication skills. The ideal candidate is resourceful, highly collaborative, and eager to improve both internal processes and the customer experience. Key Responsibilities Customer Onboarding & Enablement Guide customers through the integration setup process, including authentication, configuration, and data flow mapping. Deliver onboarding sessions and walkthroughs for integration-related tools and documentation. Provide input to internal teams on best practices to optimize long-term integration success. Technical Support & Troubleshooting Respond to Level 1 and Level 2 technical inquiries via ticketing system or email. Troubleshoot API errors, data synchronization, and authentication issues (OAuth, API keys, webhooks). Use Postman or similar tools to test endpoints and simulate API calls. Analyze database queries and logs using SQL to assist in root cause analysis. Reproduce reported issues and provide detailed documentation to engineering. Monitor integration performance, patterns, and trends. Identify and document recurring issues or improvement opportunities. Respond to Level 1 and Level 2 technical inquiries via ticketing system or email. Cross-Functional Collaboration Act as a bridge between customers, developers, and business teams to ensure timely resolution of technical issues. Contribute to internal knowledge bases and integration documentation. Provide insights to product and development teams based on integration challenges or customer feedback. Collaborate with customer success and sales teams to optimize the customer experience. Required Qualifications 3+ years in a technical support, integration, or SaaS environment. Strong proficiency in: API debugging and data flow analysis (REST, JSON, webhooks). Postman or similar API testing tools. SQL for data validation and basic troubleshooting. Familiarity with helpdesk and ticketing tools (e.g., Salesforce, Jira, Zendesk). Excellent analytical, organizational, and communication skills. Proven ability to explain technical concepts to non-technical stakeholders. Preferred Qualifications Experience working in a hospitality tech or SaaS integration environment. Exposure to systems integration monitoring or API analytics platforms. Understanding of security protocols like OAuth 2.0 or API token management. What We Offer We're a diverse group united by a customer-first mentality. Our employees voted us to be a 2023 Top Workplace, recognized by The Tennessean. We've recently been applauded for our growth and innovation by the Association of Corporate Growth as one of the Top 20 Bootstrapped & Institutionally Backed Companies in Tennessee (2023) and by Inc. Magazine on the Inc. 5000 list (2024). Our benefits include: 100% employed paid medical, dental and vision coverage for full-time employees Flexible Spending Account & Health Savings Account options (employer contribution for HSA participants) Life insurance Short-term disability 401(k) with employer match 13 Paid holidays + 4 Weeks of PTO 12 weeks parental leave + Flexible maternity return to work options Eligible for participation in Annual Bonus Plan Employee Assistance Program Hybrid work schedule Flexibility to support work and personal needs Modern and creative workspace, including a well-stocked pantry and fridge Fun, hands-on culture, recognized by Forbes as one of the Best Startup Employers of 2020 Quore is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. H1B Sponsorship is not available for this position.
    $35k-58k yearly est. 14d ago
  • School Nutrition Technology Support Specialist - R108

    Rutherford County Schools 4.0company rating

    Information Systems Technician job in Murfreesboro, TN

    School Nutrition Technology Support Specialist QUALIFICATIONS: Associates degree in a related technical field or equivalent training. A+ Certification or equivalent training and experience. Experience working in an academic institution, preferably K-12 education. Demonstrated knowledge of information system hardware and software troubleshooting skills and problem solving. Ability and willingness to learn new systems and technology. Demonstrated ability in handling confidential matters in an ethical manner. Knowledge of principles and practices of network design and administration. Sound organizational skills and an ability to recognize and change work priorities in a timely fashion. Valid Tennessee driver's license is required for travel between district and school buildings. Possesses strong interpersonal skills and able to work effectively with a wide range of people. Willingness to take direction. Ability to work both independently as a team member. Ability to work on a flexible schedule. Meets all health, physical and background check requirements. Please see attached job description*
    $36k-44k yearly est. 3d ago
  • Specialist - Infomation Technology Division

    MTSU Jobs

    Information Systems Technician job in Murfreesboro, TN

    Job Title Specialist - Infomation Technology Division Department Network Services Salary Commensurate with experience Job Summary/Basic Function Provide information technology support services to the MTSU community, including faculty, staff, students, and visitors. Diagnose, analyze, and troubleshoot systems and equipment either onsite or remotely. Respond to and close out work order requests. Required Education Bachelor's degree, preferably in Information Technology, Computer Science, or other related technology field. Required Related Experience Three years of experience supporting information technology systems in a medium to large organization. NOTE: A Cisco Certified Network Associate (CCNA) certification may be considered in lieu of two years of full-time, related experience. Desirable Related Experience One year of extensive experience with the installation, maintenance, administration, and troubleshooting of networks and network management systems, preferably in a medium to large higher education institution. Documents Needed to Apply Cover Letter & Resume Required MTSU offers a comprehensive benefits package, including but not limited to the following: Sick Leave Vacation Leave for Administrative/Classified Staff/12-month Faculty 13 paid University holidays Medical, dental, vision, and life insurance Retirement plans Optional 401K and 403B Deferred Compensation Plans Educational benefits for the employee and their spouse and dependents Click here for additional information. MTSU is an equal opportunity, affirmative action employer that values diversity in all its forms. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at ***************************************************** or by contacting MTSU Public Safety at **************. MTSU is a Tobacco & Drug-Free campus. This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered. For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call ************ or email ************. Application Review Date: October 9, 2025; for optimal consideration, please apply before June 24, 2025
    $60k-84k yearly est. 29d ago
  • IT Support Analyst

    Cooper Steel 3.8company rating

    Information Systems Technician job 22 miles from Murfreesboro

    The IT Support Analyst supports Cooper Steel's goals, values, and philosophy by exhibiting the following behaviors: excellence, quality service, commitment, and accountability. As a member of the Cooper Steel team, performance includes demonstration of the following accountabilities: communication, teamwork, job knowledge and leadership. POSITION SUMMARY The IT Support Analyst is responsible for ensuring proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. PRIMARY DUTIES AND RESPONSIBILITIES include the following: Promote a strong quality culture throughout the company maintaining Cooper Steel's core priorities: Safety, Quality, Production Evaluate documented resolutions and analyze trends for ways to prevent future problems. Field incoming help requests from end users via both telephone, e-mail, and chat/SMS in a courteous manner. Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. Build rapport and elicit problem details from end users. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician. Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution. Identify and learn appropriate software and hardware used and supported by the organization. Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups and configuring systems and applications. (In person or through remote access) Test fixes to ensure problem has been adequately resolved. Perform post-resolution follow-ups to help requests. Develop help sheets and frequently asked questions lists for end users. Assist in enterprise level software implementations as needed. Other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Associates Degree or higher (Preferred) 2-3 years of helpdesk or service desk level experience OTHER SKILLS Strong interpersonal skills; ability to communicate effectively with a diverse range of individuals; problem-solving skills; good judgment; ability to handle multiple tasks simultaneously; self-motivated individual with a keen attention to detail; exceptional oral and written communication skills; ability to work effectively with others; ability to adapt in a fast paced environment; good prioritization skills; ability to work effectively under pressure and respond to changing demands of handling multiple job duties and frequent interruptions; must possess a high level of professionalism and customer service. Some travel may be required.
    $36k-68k yearly est. 15d ago
  • Sr. Field Tech - Power Systems Tech I, II, III, or IV

    Now Hiring

    Information Systems Technician job 29 miles from Murfreesboro

    Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems. Low, Medium and/ or High voltage switchgear and circuit breaker testing Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled. Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum) Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required. Test and inspect low and medium voltage cable installations. Experience operating high voltage test equipment including Doble Power Factor test sets. Perform start-up, troubleshooting and repair services on controls and transfer schemes. Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. All work and decisions shall be conducted in strict compliance of all regulatory laws. Other duties as assigned by manager. Required Experience and Qualifications for a Field Tech: High School diploma/GED and minimum 1 year of experience in a related field. Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: High School diploma/GED and minimum 2 years of experience in a related field. NETA Level II Certification. Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: High School diploma/GED and minimum 5 years of experience in a related field. NETA Level III Certification. Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. NETA Level IV Certification. Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Sr. Field Tech: High School diploma/GED or equivalent experience and 5 years of experience in a related field. Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA. Strong background and experience in most types of high voltage equipment through the 230 kV class. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program) Complete projects consistently on budget and at a reasonable contribution. Ability to complete on-site job reports. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don't cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: Lebanon, TN/Nashville, TN Travel: Up to 100% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Relocation: Relocation assistance is available for highly qualified candidates. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
    $32k-47k yearly est. 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information Systems Technician job 29 miles from Murfreesboro

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $47k-67k yearly est. 60d+ ago
  • IT Audit Internship - Spring 2026

    Lattimore Black Morgan & Cain, PC and Affiliates

    Information Systems Technician job 29 miles from Murfreesboro

    INTERNSHIP OPPORTUNITY Your career at LBMC can start with this IT audit-focused internship, where you'll be helping clients address complex IT security, controls, policy, procedural, and strategic challenges. In addition to contributing to IT risk consultancies such as readiness's, gap analyses, and implementation/remediation activities; you may work on a wide variety of compliance and technical risk-based engagements, including: SOX, SOC1/SOC2, FISMA, and HITRUST. Working with a dynamic team of experienced consulting professionals, you'll be assisting with a variety of tasks, such as: * Analyzing current processes and internal controls * Preparing systems documentation * Performing tests of information systems controls, including security controls * Documenting the results of controls testing * Interacting with LBMC management, as appropriate, throughout engagement to provide status updates * Contributing to special projects and key initiatives to accelerate team efficiency * Through training and on-the-job experience in performing diversified risk-based engagements, you'll experience the following growth opportunities: * Seeking guidance from project leadership to understand work product expectations, deadlines, and budgets. * Accepting feedback from management and understanding the review process. Continually working to improve business acumen and work quality. * Understanding that our group is comprised of individuals with a wealth of experiences. Being curious and accepting new challenges is key. LBMC and its clients often use cutting-edge technologies and compliance frameworks to deliver a high level of value and quality. QUALIFICATIONS * At least be a Junior in college working toward a degree in Management Information Systems, Information Security, Computer Science, or Accounting * GPA of 3.0+
    $29k-42k yearly est. 60d+ ago
  • PC Tech - 100% Onsite

    Insight Global

    Information Systems Technician job 30 miles from Murfreesboro

    Insight Global is seeking a skilled PC Technician for a contract opportunity with possibility of extension. This individual will join a small PC team, working closely with one other team member to provide hands-on support across a variety of tasks, including but not limited to: * Imaging PCs and preparing them for new hires * Personalizing user profiles and assisting with account setups * Packaging and shipping equipment * Performing device wipes during offboarding * Managing IT assets and inventory The ideal candidate is adaptable, flexible, and comfortable stepping in to support all areas of IT as needed. This is a great opportunity for someone who enjoys a dynamic environment and being a go-to resource for technical support. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements * 1+ years in a PC Tech or Tier 1 support role * Hands-on experience with imaging, user setup, and asset tracking * Familiar with Windows OS, Office, and Active Directory * Experience in a larger, enterprise environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.
    $30k-43k yearly est. 8d ago
  • Desktop Support Technician

    Brooksource 4.1company rating

    Information Systems Technician job 30 miles from Murfreesboro

    Desktop Support Technician Job Description The Desktop Support Technician is responsible for providing day-to-day End User Computing (EUC) operational support to the user communities through the installation, configuration, upgrade and maintenance of personal computers, applications, and peripheral equipment. Documentation and adherence to policies, procedures and standards of the organization is an important part of this position. The desktop support technician is responsible for delivering high quality, cost-effective support to all levels of users. Knowledge & Experience * University degree or College diploma in the field of computer science, information systems, or at least 2 years equivalent work experience. * Proven experience troubleshooting Windows 10/11 Operating Systems and dependent applications * Hands-on knowledge of and experience with Enterprise PC Operating System deployments/migrations and hardware refreshes * Working knowledge of the Windows 10/11 registry, NTFS permissions, file and folder security, local user security * Familiarity with Microsoft Active Directory structure/security and Group Policies * Hands on Experience supporting Microsoft Office 2016/O365 products including: * Word/Excel/PowerPoint/Teams/SharePoint/Access and MS Outlook * Hands on experience in troubleshooting Internet browsers (EDGE and Chrome) and related * security settings * Familiarity with software distribution via Microsoft System Center Configuration Manager * (SCCM) and InTune * Working knowledge of Windows networking components, i.e. TCP/IP, DNS, WINS, DHCP, VPN, * IPsec etc. * Working knowledge of Cisco AnyConnect VPN software. Two factor authentication experience is * a plus. * Working knowledge of Remote control tools such as Bomgar * Working knowledge of PC hardware troubleshooting * Experience with IT Service Management software such as ServiceNow or Remedy; familiarity * with ITIL processes. * Able to interpret and follow technical documentation * Personal Attributes * Highly self-motivated and self-directed. * Ability to absorb new ideas and concepts quickly. * Good analytical and problem-solving abilities. * Ability to effectively prioritize and execute tasks in a high-pressure environment. * Very strong customer focus * Good communications skills written and oral; Good interpersonal and telephone skills. * Experience working in a team-oriented, collaborative environment. Job Type: Contract Pay: $20.00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Experience: * Customer support: 1 year (Preferred) * Windows OS: 1 year (Preferred) * Windows: 1 year (Preferred) Ability to Commute: * Franklin, TN (Required) Ability to Relocate: * Franklin, TN: Relocate before starting work (Required) Work Location: In person
    $20 hourly 60d+ ago
  • IT Audit Internship - Summer 2026

    Lattimore Black Morgan & Cain, PC and Affiliates

    Information Systems Technician job 29 miles from Murfreesboro

    INTERNSHIP OPPORTUNITY Your career at LBMC can start with this IT audit-focused internship, where you'll be helping clients address complex IT security, controls, policy, procedural, and strategic challenges. In addition to contributing to IT risk consultancies such as readiness's, gap analyses, and implementation/remediation activities; you may work on a wide variety of compliance and technical risk-based engagements, including: SOX, SOC1/SOC2, FISMA, and HITRUST. Working with a dynamic team of experienced consulting professionals, you'll be assisting with a variety of tasks, such as: * Analyzing current processes and internal controls * Preparing systems documentation * Performing tests of information systems controls, including security controls * Documenting the results of controls testing * Interacting with LBMC management, as appropriate, throughout engagement to provide status updates * Contributing to special projects and key initiatives to accelerate team efficiency * Through training and on-the-job experience in performing diversified risk-based engagements, you'll experience the following growth opportunities: * Seeking guidance from project leadership to understand work product expectations, deadlines, and budgets. * Accepting feedback from management and understanding the review process. Continually working to improve business acumen and work quality. * Understanding that our group is comprised of individuals with a wealth of experiences. Being curious and accepting new challenges is key. LBMC and its clients often use cutting-edge technologies and compliance frameworks to deliver a high level of value and quality. QUALIFICATIONS * At least be a Junior in college working toward a degree in Management Information Systems, Information Security, Computer Science, or Accounting * GPA of 3.0+
    $29k-42k yearly est. 60d+ ago

Learn more about information systems technician jobs

How much does an information systems technician earn in Murfreesboro, TN?

The average information systems technician in Murfreesboro, TN earns between $24,000 and $62,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.

Average information systems technician salary in Murfreesboro, TN

$38,000

What are the biggest employers of Information Systems Technicians in Murfreesboro, TN?

The biggest employers of Information Systems Technicians in Murfreesboro, TN are:
  1. Hardy
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