Information systems technician jobs in Nevada - 772 jobs

US:NV:Carson City Information Technology Full Time Day Shift About Carson Tahoe Health CTH is a not-for-profit healthcare system with 240 licensed acute care beds, fully accredited by the Center for Improvement in Healthcare Quality (CIHQ). CTH was voted 5th most beautiful hospital in the nation nestled among the foothills of the Sierra Nevada in North Carson City and only a short drive away from world-famous Lake Tahoe & Reno. We serve a population of over 250,000 and feature two hospitals, two urgent cares, an emergent care center, outpatient services and a provider network with 19 regional locations. Summary Under the direction of the Director of Information Technology, this position is responsible for the management of IT hardware, software, and license asset database system. Creates IT hardware and software orders. Maintains inventory levels and ordering of IT related equipment for the hospital system. Is responsible for coordination and deployment of equipment. Order and follow up with customers when necessary on requested IT PC, hardware, software, and license requests. Effectively communicates the policies and procedures necessary for procurement. Qualifications * Required o High School Education or Equivalent. Two years relevant experience will be accepted in lieu of education requirement. o A minimum of two (2) years of previous experience working in a technical services environment, with at least one (1) year asset management experience. o Ability to develop a working knowledge of applications, as well as hardware, and other peripheral components. * Preferred o Previous experience in health care environment. Top 5 Reasons to Live in Carson City, Nevada * Live, work and play in one of the most beautiful regions in the world * Enjoy an array of outdoor activities world class skiing, golf, camping, mountain biking, hiking, water skiing, kayaking, hunting and fishing * Just next door is Beautiful Lake Tahoe * We are minutes from Reno known as the 'biggest little city in the world' - Fine dining, nightlife, shopping and home to the University of Nevada Reno. * Family friendly atmosphere with affordable housing & excellent school system Our Benefits * No State Income Tax * Medical, Dental, Vision, FSA, Telehealth * Paid Time Off, Mental Health, and Volunteer Days * 100% Vested 401K & Roth with Company Contribution * Tuition Reimbursement * Referral Bonuses * On Site Education & Certification Programs * Base Wage Increases for Relevant Advanced Degrees * Free Calm App Subscription

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Reno, NV. This on-site role is part of a mission-critical IT support team delivering responsive technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, manage mobile devices, and ensure end-user systems remain secure, updated, and operational. This is an excellent opportunity for a technician looking to support a high-impact federal mission while gaining experience in enterprise-level IT operations. **Key Responsibilities** · Provide Tier 1 IT support for desktops, laptops, mobile devices, and tablets. · Respond to user requests via phone, email, and in-person support channels. · Support and troubleshoot Apple iPads, iPhones, and Android mobile devices. · Install, configure, and maintain desktop/laptop hardware and software. · Track and manage IT service tickets and escalate complex issues as needed. · Participate in equipment deployments and system upgrades. · Communicate the status of pending requests, outages, and maintenance activities to end users. · Maintain documentation and knowledge base articles as needed. · Collaborate with server and network teams to resolve cross-functional issues. **Minimum Qualifications** · Associate's degree in IT or related field, or equivalent work experience. · 2+ years of hands-on experience in a help desk or desktop support environment. · Strong troubleshooting skills with Windows 10/11 and Microsoft Office 365. · Exposure to supporting mobile devices in an enterprise environment. · Strong communication and customer service skills. · Ability to work independently in a fast-paced federal workplace. · Must be eligible to work in the United States and pass a federal background check. **Preferred Qualifications** · Experience working with federal agencies or in a government contracting environment. · Familiarity with ServiceNow, Remedy, or other ITSM/ticketing platforms. · Certifications such as CompTIA A+, Network+, or ITIL Foundation. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile:** We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (************************** NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture! \#NAI #DICE

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Systems and Support Specialist Slot Systems (Konami SYNKROS) is responsible for providing technical support, troubleshooting, and maintenance for IT systems that support slot machine gaming operations, with a primary focus on Konami SYNKROS slot management software and related infrastructure. This role is critical to ensuring system availability, data integrity, and regulatory compliance across the slot floor and back-of-house environments. The Systems and Support Specialist works closely with IT leadership, slot operations, surveillance, Konami support teams, and regulatory stakeholders to support 24/7 gaming operations and minimize disruptions to slot machine functionality, player tracking, and casino revenue systems. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Provide first- and second-level technical support for Konami SYNKROS slot management systems, including player tracking, bonusing, promotions, accounting, and reporting modules. Troubleshoot and resolve issues related to SYNKROS applications, services, databases, and system integrations. Support communication and connectivity between slot machines, SYNKROS floor controllers, kiosks, and back-of-house servers. Respond to helpdesk and operational incidents with urgency appropriate to revenue-impacting slot system issues. Configure, deploy, and maintain SYNKROS workstations, administrative consoles, POS terminals, and peripheral devices. Assist with SYNKROS software updates, patches, and version upgrades in coordination with IT leadership and Konami technical support. Maintain endpoint security, antivirus tools, system hardening, and access controls in accordance with gaming regulatory requirements. Manage user accounts, role-based access controls, password resets, and audit permissions within SYNKROS systems. Escalate complex issues to senior IT staff or Konami SYNKROS vendor support when required. Provide technical support for jackpot displays, digital signage, promotional systems, and player-facing displays integrated with SYNKROS. Assist with slot floor projects, including new machine installations, system conversions, cabinet swaps, and floor reconfigurations involving SYNKROS connectivity. Support data backup, recovery, redundancy, and failover procedures for SYNKROS systems and associated databases. Maintain accurate and detailed documentation for SYNKROS system configurations, incidents, changes, and resolutions to support audits and compliance reviews. Track and manage inventory of SYNKROS related IT assets and slot system equipment. Assist in training slot operations and technical staff on SYNKROS functionality, workflows, and best practices. Participate in after-hours maintenance windows, system upgrades, and emergency response affecting SYNKROS operations. Perform other duties as assigned by IT or Slot Systems leadership. SUPERVISORY RESPONSIBILITIES This position does not include direct supervisory responsibilities but may assist with coordinating vendor support or mentoring junior technical staff. QUALIFICATION REQUIREMENTS Education & Experience Associate's degree in information technology, Computer Science, or related field required, bachelor's degree preferred. 2+ years of experience in IT systems support, preferably in casino slot operations or regulated gaming environments. Direct experience supporting Konami SYNKROS systems strongly preferred. Technical Knowledge & Skills Strong knowledge of Windows Server and desktop environments, Microsoft 365, and enterprise applications. Working knowledge of SYNKROS architecture, services, and system dependencies. Familiarity with slot floor networking, including TCP/IP, VLANs, DNS, and DHCP. Experience supporting kiosks, printers, player tracking devices, and slot-related peripherals. Experience with helpdesk or ticketing systems (Zendesk, Fresh service, Jira, etc.). Understanding of cybersecurity, access controls, and change management in regulated gaming environments. Ability to follow strict gaming commission and internal control procedures. Soft Skills Strong analytical and troubleshooting skills. Ability to perform effectively in high-pressure, revenue-critical environments. Excellent communication and customer service skills. Ability to prioritize tasks based on slot floor and player impact. CERTIFICATES, LICENSES, REGISTRATIONS Relevant IT certifications preferred (CompTIA A+, Network+, Microsoft, ITIL). Must be able to obtain and maintain gaming licenses, work cards, and background clearances as required by applicable gaming authorities. LANGUAGE SKILLS Ability to communicate clearly and professionally in English, both verbally and in writing. Ability to explain SYNKROS system functionality to non-technical users. REASONING ABILITY Ability to identify, analyze, and resolve technical issues while maintaining regulatory compliance, system integrity, and uptime. Must demonstrate sound judgment when addressing SYNKROS outages or security events. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

EMPLOYER-PAID PENSION PLAN (NEVADA PERS) COMPETITIVE SALARY & BENEFITS PACKAGE As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada's highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. Position Summary: Installs, maintains and provides user assistance for computer hardware and software including installing cables and peripherals, testing data line connections, performing inventory control and troubleshooting problems Education/Experience: Equivalent to two (2) years of college level course work in computer sciences or a closely related field and experience in the installation and troubleshooting of computer hardware and software, OR; two (2) years of experience in the installation and troubleshooting of computer hardware and software. Additional Requirements: * Minimum of 2 years of experience in a technical support role, preferably in a healthcare environment. Proven experience in providing remote and on-site technical support. * Preferred: Relevant certifications such as CompTIA A+, Network+, or equivalent. * Valid Nevada Driver's License and willing to travel to various locations for on-site support. * Must have open availability. Technical Skills: * Proficiency in diagnosing and resolving hardware and software issues. * Strong knowledge of Windows and Mac operating systems. * Familiarity with hospital-specific software, hardware and electronic health record (EHR) systems. * Understanding of network configurations, protocols, and troubleshooting. Experience with remote support tools and ticketing systems. Communication Skills: * Outstanding verbal and written communication skills. * Ability to explain technical concepts clearly to non-technical users. * Outstanding customer-service skills with a focus on customer satisfaction. Problem-Solving Skills: * Strong analytical and troubleshooting abilities. * Ability to handle multiple issues simultaneously and prioritize tasks effectively Compliance and Security: * Knowledge of healthcare regulations and compliance standards (e.g., HIPAA). * Understanding of data security and privacy practices in a healthcare setting. * Knowledge of: Computer and LAN hardware and software; documentation and user instruction methods and techniques; record keeping principles and practices; department and hospital safety practices and procedures; patient rights; infection control policies and procedures; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures. Skill in: Installing, maintaining and troubleshooting computer hardware and software; using and instructing others in the use of computer hardware and software; performing preventive maintenance on computers and peripherals; inventorying computers and peripherals; maintaining clear and accurate records of work performed; preparing clear and concise user documentation, instructions, etc.; using initiative and independent judgement within established procedural guidelines; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for extended periods of time, vision to read printed materials and a VDT screen and hearing and speech to communicate effectively in person and over the telephone. Strength and agility to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.

WHO WE ARE… ASTOUND is a global experiential powerhouse with three core verticals: Brand Experiences, Sports Experiences, and Immersive Entertainment. From trade shows and large-scale events to experience centers and IP-driven attractions, we create programs that combine creative excellence, operational discipline, and ROI-focused outcomes. With over 200 employees, a 350,000 sq. ft. production facility, and execution in more than 40 countries, ASTOUND is defining what the modern experiential partner looks like. Now, in our 25th year, we are expanding into a growth engine for our clients-powered by AI, integrated creative, and next-gen content strategy-and for the business itself, driving both revenue and enterprise value. JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in order of priority. They will also assist in the handling of day-to-day operations of the department, supporting the Systems Administrator working on troubleshooting, installation, and implementation of systems. This position is best suited to a junior IT professional who is approachable, patient, and comfortable interacting with end-users across the entire organization. The ability to communicate clearly, effectively, and genially with both technical and non-technical users is the key to success. KEY RESPONSIBILITES: Provides technical assistance and support for incoming inquiries, requests, and issues related to hardware, software, network connectivity and application support Ensures users/customers are provided with professional, courteous, and timely support and service Installs, modifies, and makes minor repairs to computer hardware and software systems. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity. Consults with users to determine appropriate hardware and software needs and assists in placing orders. Tests compatibility of new programs with existing ones. Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications. Installs software and necessary applications for workflow. Carries out software, network, and database performance tuning. Documents hardware and software updates. Strong ability to manage productive relationships with both external and internal users Ability to work independently and in a team environment High degree of personal initiative Adaptable to changing priorities and ad hoc requests Superior Microsoft Office skills, including Word, Excel, and Visio Courses or experience in some of the following areas: computing science, information systems or equivalent programs Install and configure hardware and software components Prioritize and manage all open requests to ensure that they are resolved accurately and in a timely manner Contribute to the development and maintenance of standards, policies and procedures regarding all IT-related items Assists with the implementation and execution of new/upgraded systems implementation and other IT-related projects Conducts equipment and vendor research, and works with 3rd party vendors to implement new systems or resolve issues Manages the maintenance of all hardware and software Performs other duties as assigned QUALIFICATIONS: Bachelor's degree in computer science or engineering or related field, preferred 0-2 years of experience in a similar role Experience with Microsoft Windows 7 and 10, Mac OSX, Active Directory, imaging, server/storage solutions including file replication, and network administration (e.g., switching, firewall, VPN) Experience troubleshooting systems Skilled in database programming and software installation Proficient with MAC and OS Excellent written and oral communication skills Familiar with a range of software and hardware Demonstrated experience as a support analyst in a corporate environment Valid driver's license (G class) THE VALUES YOU ALIGN WITH: Just as important as the skills you bring to our team are alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market-leading experiences for our clients. Steadfast Courage - We fearlessly take on challenges and make bold decisions to achieve remarkable results. Unwavering Integrity - We hold ourselves to the highest ethical standards and prioritize honesty, transparency, and professionalism. Boundless Creativity - We push boundaries with innovative, collaborative ideas that surpass expectations and create unforgettable experiences. Unparalleled Service - We fearlessly take on challenges and make bold decisions to achieve remarkable results. Insatiable Curiosity - We never stop learning, exploring, and taking risks to create breakthrough experiences. Constant Collaboration - We thrive on teamwork, leverage diverse perspectives, and support each other to deliver experiences greater than the sum of their parts. BENEFITS AND COMPENSATION: The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match. Excellent Medical Insurance Excellent Dental Insurance Excellent Vision Insurance Paid Time Off, Holiday Pay 401K matching program after 90 days of employment 100% Company Life and Long-Term Disability Coverage Employee Referral Program DIVERSITY COMMITMENT: We are proud to be an equal opportunity employer, and we welcome talented individuals from all backgrounds to apply. Our goal is to ensure that every candidate is evaluated solely on their qualifications, merits, and potential to contribute meaningfully to our team and mission.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members. This role will pay an hourly rate of $25.00-$30.00. Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching. This position will remain open until March 13, 2026. Responsibilities Install, configure, and troubleshoot computer systems, hardware, and software. Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting. Follow established procedures and processes for computer maintenance. Provide training and support to team members in the use of computer systems and software. Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. Set up new employees' technology, including laptops, desktops, and mobile devices. Provide onboarding training on how to use the company's IT systems and applications. Excellent customer service skills over the phone, by email and in-person. Provide technical support to employees who are having problems with their hardware or software using help desk software. Support the company's digital signage network. Troubleshoot problems and ensure that the network is secure. Administer the company's O365 environment. Conduct a weekly cybersecurity review of all systems, emails, and endpoints. Check for malware, vulnerabilities, and unauthorized access through Sophos. Work with employees to understand their needs and then recommend solutions that meet those needs. Other duties, responsibilities and/ or projects as assigned. Qualifications 2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems. A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired. Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements. Experience in public facility preferred. CompTIA A+ certification desired. An understanding of how PCs function in a networking environment. Principles and techniques of maintenance and repair for PC systems and related equipment. A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets. Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point. Safe work practices. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

* Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. * Provide support at the desktop, troubleshooting, installing hardware and mobile devices both in person and to our remote users * Assist with IT desktop deployments and image improvements * Support our Manufacturing IT related hardware, including printers and scanners * Work closely with Windows 10+ operating system devices in diagnosing issues * Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. * Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve * Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members * Ability to work with IT vendors as needed, to solve problems We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements * Bachelors degree or equivalent experience o Associates in IT or related field * 1-2 years experience in IT Service Desk Support o Experience around IT troubleshooting Both hardware and software * High level of customer service/communication skills * Experience in the following: o Microsoft Active Directory o Microsoft 10+ operating systems o ServiceNow ticketing system/technology tracking * General understanding of LAN/WAN troubleshooting * Proactive performance monitoring with system management and monitoring systems (Splunk, PRTG, SNMP/NetFlow, SCCM, OpsManager, etc..)

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.

Osaic Careers Technology Support Opportunity in Financial Services Technology Support Specialist II Role Type: Full time (5 days Weekly in Office) Salary: $60,000 - $70,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust. Responsibilities: Maintains a thorough working knowledge of all applications on the network Implement network security measures to protect against unauthorized access and cyber threats Manage firewalls, intrusion detection/prevention systems, and access control policies Maintain on premise Windows Server administration Conduct network vulnerability assessments and remediation Plan for future network growth and scalability needs Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure Develop and maintain the organizations Information Security Policies and Procedures Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations Ensuring technology standards and best practices are met Assist the Technology Officer to test and maintain disaster and emergency recovery plans Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc. Works with other departments to use new technologies to streamline company policies and rules Evaluates new technology and makes recommendations on technological solutions Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority Refers problems to appropriate individuals and ensures answers or information is received by inquiring party Ability work independently and in a team environment Maintains strict confidentiality of all records and data received and produced. Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts. Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer. Comply with all company policies and procedures, state laws and regulations. Participate in required annual BSA/AML/OFAC and Compliance training. Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit. Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position. Understand business implications of decisions; display orientation to profitability; align work with strategic goals. Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions. Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. All other duties as assigned Education Requirements: High School Diploma or equivalent (GED) required. Basic Requirements: Salesforce knowledge is a plus Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel. Effective communication and leadership skills. Ability to analyze complex problems and identify appropriate solutions. Ability to make rule based and analytical decisions. Ability to organize, prioritize and handle multiple tasks. Ability to conduct training needs analysis. Ability to pay close attention to detail. Ability to maintain complete confidentiality of information Ability to effectively function as a team player Ability to be at work on a regular and predictable basis

The IT Support Technician is responsible for providing day-to-day technical support across the company's corporate office and multiple site locations. This includes provisioning and configuring hardware, supporting network connectivity, managing user accounts, and performing routine maintenance to ensure a secure and efficient technology environment. This is a hands-on role ideal for someone with strong troubleshooting skills, excellent customer service, and the ability to travel between sites to support operations. Key Responsibilities Provision, configure, and deploy new computers, monitors, and peripheral equipment. Set up and maintain internet connections and network devices across various locations. Assign and manage company email accounts, passwords, and user permissions. Perform routine system updates, software installations, and security patches. Respond to help desk tickets and support requests in a timely and professional manner. Troubleshoot and resolve hardware, software, and connectivity issues for end users. Maintain accurate records of assets, configurations, and technical documentation. Coordinate with third-party vendors or ISPs as needed for installations or support. Assist with onboarding/offboarding technology setup for employees. Requirements 1-3 years of IT support experience in a business environment. Strong knowledge of Windows OS, Microsoft Office, and cloud-based tools (e.g., Microsoft 365). Basic networking knowledge (IP addressing, routers, modems, Wi-Fi setup). Experience with provisioning tools and remote desktop/support platforms. Excellent problem-solving and interpersonal skills. Ability to lift and install equipment, and to travel to field locations when needed. Preferred Qualifications Experience supporting multi-site operations, such as retail, hospitality, or service centers. Familiarity with IT asset management tools or ticketing systems. A+ or CompTIA Network+ Certification (not required, but helpful).

Anticipated 3 months but may be extended a couple months longer depending on funding Experience and Skills Required -Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; Detailed knowledge of: • commercially available operating systems and applications used by the agency; • help desk applications configuration as used for change/problem management; • principles and practices of a computer system and peripheral devices as needed to monitor a system; • user password security principles and practices. Working knowledge of: • database principles; • network domains and login procedures; • web browser capabilities and the difference between intranets and the Internet. General knowledge of: • at least one programming language, such as Pascal, COBOL, Natural, Fortran, BASIC, or html for understanding as applies to queries used in common applications; • network troubleshooting. Ability to: • create and use disk images; • provide or develop documentation of systems, jobs, programs, and audit documentation for completeness and accuracy; • provide testing support by assisting in the monitoring of program tests and reviewing computer output and identifying errors; • restore data from backup media; Experience and Skills Preferred: Detailed knowledge of: departmental policies and procedures related to help desk support; agency • change/problem management plan. Working knowledge of: hardware and software specific to an agency. • Ability to: train and lead assigned personnel; monitor operations in the absence of a supervisor. State Provided Items -Computer/laptop EDUCATION AND EXPERIENCE: Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; Detailed knowledge of: • commercially available operating systems and applications used by the agency; • help desk applications configuration as used for change/problem management; • principles and practices of a computer system and peripheral devices as needed to monitor a system; • user password security principles and practices. Working knowledge of: • database principles; • network domains and login procedures; • web browser capabilities and the difference between intranets and the Internet. General knowledge of: • at least one programming language, such as Pascal, COBOL, Natural, Fortran, BASIC, or html for understanding as applies to queries used in common applications; • network troubleshooting. Ability to: • create and use disk images; • provide or develop documentation of systems, jobs, programs, and audit documentation for completeness and accuracy; • provide testing support by assisting in the monitoring of program tests and reviewing computer output and identifying errors; • restore data from backup media; FULL PERFORMANCE KNOWLEDGE, SKILLS, AND ABILITIES (typically acquired on the job): • Detailed knowledge of: departmental policies and procedures related to help desk support; agency • change/problem management plan. Working knowledge of: hardware and software specific to an agency. • Ability to: train and lead assigned personnel; monitor operations in the absence of a supervisor.

General information Name NightOps IT Support Specialist Ref # 1944 City Las Vegas State Nevada Country United States Work Hours 6p - 3a PST Function Information Technology Description & Requirements Job Description As the NightOps IT Support Specialist, you are the first line of defense when most of the organization is offline. You'll own nightly ERP escalations, respond to site/network connectivity issues, handle time-sensitive warehouse calls, monitor infrastructure health, and drive down the after-hours ticket queue so the day team starts clean. You'll partner with daytime IT to ensure seamless handoffs and consistent service levels. Responsibilities Include Incident Response & Escalations: * Serve as the primary after-hours point for ERP incidents and escalations, triaging alerts, restoring service, and engaging on-call SMEs or vendors when needed. * Respond to site/network connectivity degradations and outages; execute standard operating procedures (SOPs) for WAN/LAN/Wi-Fi troubleshooting and failover. * Answer warehouse operations calls (e.g., scanners, labelers, WMS access, shipping stations) and resolve issues that block fulfillment and logistics. * Coordinate with other IT teams and external partners to drive timely resolution of critical events. Monitoring & Reliability: * Proactively monitor infrastructure (servers, networks, cloud services, security alerts) and investigate anomalies before they escalate. * Perform routine off-peak maintenance (patches, reboots, health checks) to minimize business disruption. Ticketing Queue Management: * Own the after-hours ticket queues: review, prioritize, resolve, and document; drive backlog clean-up so queues are "day-ready." * Meet or exceed published SLAs and contribute concise shift notes for the day team handoff. Client & Endpoint Support: * Provide remote support for Windows/mac OS endpoints and mobile (iOS/Android) used in operations and leadership. * Assist with Intune-based deployments, updates, and secure re-imaging; manage equipment shipping/returns for remote users. Collaboration & Continuous Improvement: * Keep crisp shift reports and incident records; communicate open issues and risk items to daytime IT. * Partner with corporate/regional IT to align after-hours practices to enterprise standards and contribute to playbook improvements. Qualifications & Skills Required - * 2+ years in an IT support / service desk / NOC role with hands-on troubleshooting across hardware, software, and networking. * Strong fundamentals in Windows, mac OS, and mobile OS support (iOS/Android). Working knowledge of ITSM platforms (e.g., ServiceNow, Freshservice) and remote support tools; disciplined ticket hygiene and documentation. * Network troubleshooting (DNS, DHCP, VPN/WAN/LAN, Wi-Fi) and familiarity with security alerting/response concepts.Clear, calm communication under pressure; ability to work independently on overnight shifts, with occasional weekend coverage. Preferred - * Microsoft 365 / O365 administration exposure (Entra ID/Azure AD, Intune, Teams). Certifications such as CompTIA A+, Network+, or ITIL Foundation. * Experience with enterprise/ERP environments and warehouse technologies (WMS, RF scanners, label printers) Compensation & Benefits BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. About BradyPLUS: BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ****************** BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities. *

IT SPECIALIST The IT Specialist will provide daily technical support and play a key role in maintaining the school's technology infrastructure. This position is an exciting opportunity for a results-oriented professional to ensure the efficient and effective use of technology across all campuses. The ideal candidate will be comfortable working in a fast-paced educational environment and managing a wide range of IT tasks from hands-on infrastructure work to end-user support. The IT Specialist provides technical guidance for resolving complex end-user issues across hardware, software, network connectivity, and other technology systems. This role includes supporting PCs, laptops, tablets, SmartBoards, printers, mobile devices, and hybrid hardware/software imaging setups, as well as configuring and deploying new systems. Responsibilities also extend to educational technologies, phone installation, and troubleshooting both PC hardware/software and classroom technology. The Specialist will collaborate closely with the IT team to deliver timely and effective support. Skills, Duties, and Responsibilities: Install, configure, and maintain IT infrastructure, including firewalls, switches, access points, LAN, VLANs, and network security. Perform hands-on cabling tasks, including running, terminating, labeling, and organizing Ethernet and low-voltage cables to support network expansion and classroom technology needs. Diagnose and resolve network connectivity issues (wired and wireless), including switch/AP troubleshooting, cabling faults, IP conflicts, and bandwidth-related problems. Provide daily on-site technical support for staff and students, addressing tickets related to hardware, software, connectivity, printing, AV, account access, and classroom device issues. Support AV systems and meeting-room technologies, ensuring smooth operation of projectors, SmartBoards, display panels, sound systems, and video-conferencing equipment. Manage setup, configuration, and maintenance of PCs, operating systems, software installations, and peripherals. Demonstrate proficiency in networking equipment and design standards for both voice and data networks, including basic VoIP troubleshooting and phone installations. Coordinate and facilitate the setup and breakdown of audio-visual and IT equipment for school events. Oversee storage, inventory, and redistribution of classroom equipment during extended school breaks (winter, spring, and summer). Maintain asset management systems and handle documentation for equipment assignment, recovery, and disposal. Work with vendors to coordinate repairs, warranty replacements, and the return of serviced equipment. Exhibit excellent interpersonal and communication skills to explain technology solutions to staff in clear, non-technical language and provide user training when necessary. Salary Range: $55,000 - $70,000 / Per Year Qualifications Qualifications: Bachelor's degree in the area of specialty or related field from accredited schools and 3+ years of related work experience. School IT experience ( preferred) Certifications such as CompTIA A+, Network+, or Cisco CCNA are a plus.

The IT Support team maintains the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems. Because of the nature of the job, some companies may require their IT Support to undertake shift work. IT Support duties and responsibilities of the job When compiling an IT Support job description, here is a selection of duties to include: Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Possibly training more junior staff members IT Support job qualifications and requirements Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following: Computer Science Computing Engineering There are also a number of qualities that candidates should be expected to display: A technical, logical thought process Problem-solving skills An ability to stick to strict deadlines An ability to prioritise and delegate A keen eye for detail