Data Center Controls Technician, Data Center Capacity Delivery
Information systems technician job in Sparks, NV
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own
The Data Center Global Services team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!
The ideal candidate will possess technical background and experience in installation, troubleshooting and maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. Controls Technicians shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. They will verify, configure, and troubleshoot field devices including Air Handler Unit (AHU) controllers, Variable Frequency Drives (VFDs), Temperature and Pressure Sensors, and Third Party Network or Serial Devices, controllers and network equipment.
Key job responsibilities
ยท Primarily working in field at Data Center sites and supporting multiple sites under Deployment and/or Service.
ยท Perform point to point checkouts between field devices and controllers.
ยท Perform first-line diagnostics, troubleshooting and maintenance of instrumentation associated with the BMS and EPMS in data centers.
ยท Perform network configurations and communication testing between third party devices and controllers or servers.
ยท Configuration and calibration of sensors.
ยท Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, AND/OR functions typically performed by industrial controllers.
ยท Supervise low voltage electrical contractors who perform wiring and installation of field devices.
ยท Commissioning and systems level testing support.
ยท Provide red-lined drawings and recommendations based on field work and verify accuracy of as-built drawings.
ยท Assist in performing root cause analysis during testing and commissioning.
ยท Ensure all personnel on site utilize proper safety methodology.
ยท Work on-call and a rotating schedule when required and responds to after-hours emergencies.
ยท Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.
Physical Requirements:
ยท Walk jobsites in uneven terrain and work at heights and from ladders.
ยท Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw.
ยท On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
ยท Work shifts longer than eight hours in duration.
About the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
#DCCD_AMER
BASIC QUALIFICATIONS- High school or equivalent diploma
- 1+ years of professional work experience, or experience in technical work related to computer systems and technology components
- Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.
- Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals.
PREFERRED QUALIFICATIONS- Bachelor's degree in Mechanical or Electrical Engineering or a related field
- 1+ years of data center engineering, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Data Center Technician, DCC Communities
Information systems technician job in Sparks, NV
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.
Key job responsibilities
โข Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
โข Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
โข Some regional travel may be required
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- Associate's degree in IT-related field or equivalent professional or military experience
- 2+ years of experience with server hardware
- 1+ years of experience with UNIX/Linux operating systems
PREFERRED QUALIFICATIONS- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.
- Networking experience with CCNA and/or Network+ certifications is a plus.
- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
- Associate's degree in IT-related field plus two years of progressively responsible experience preferred.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Tech Support Coordinator
Information systems technician job in Las Vegas, NV
We are seeking a skilled and motivated Tech Support Ticket Agent / Service Coordinator to join our dynamic team. We are committed to providing comprehensive training to help you develop the skills needed for this role. The ideal candidate will have a passion for technology, super strong critical thinking skills, problem-solving skills, and the ability to provide outstanding customer service. In this role, you will be responsible for a variety of tasks aimed at ensuring smooth and efficient tech support operations.
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
*Key Responsibilities:*
* *Handling Tech Support Tickets:* Efficiently manage and resolve tech support tickets in a timely manner to ensure customer satisfaction.
* *Diagnosing Issues:* Identify and diagnose technical issues, escalating issues as necessary.
* *Calling Clients/Customer Service:* Proactively reach out to clients to provide support and gather information as needed.
* *Receiving Tech Support Calls:* Answer and handle incoming tech support calls, assisting service technicians and troubleshooting issues over the phone.
* *Programming Equipment:* Configure and program various equipment to meet client needs and ensure functionality.
* *Assisting with Tech Issues:* Provide support for tech issues within the office environment, addressing problems as they arise.
* *Following Up with Clients:* Ensure ongoing client satisfaction by following up on issues and providing additional assistance if needed.
* *Training Clients:* Educate and train clients on the use of our software and technology to enhance their understanding and effectiveness.
*Qualifications:*
* Previous experience in tech support.
* Experience with navigating local area networks and programming IP addresses to devices.
* Network Plus Certificate
* Strong technical knowledge and troubleshooting skills.
* Excellent communication skills, both verbal and written.
* Ability to collaborate with internal and external teams
* Ability to work independently and manage multiple tasks effectively.
* Customer-focused with a strong commitment to providing exceptional support. xevrcyc
* Experience with training or teaching clients is a plus.
_*If you are interested in this position, please write an email (include resume) explaining why this position is a great fit for you to *_
Job Type: Full-time
Pay: $22.50 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Work Location: In person
Data Center Technician
Information systems technician job in Reno, NV
About the Role
Direct Line is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data centers and technology companies. Direct Line is backed by private equity firm and headquartered in Fremont, California with additional locations in US, Asia-Pacific and Europe. We are looking for a highly energetic, result oriented, passionate, and hands-on team members with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision.
What You'll Do
Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
Provide structured feedback on project progress to Stakeholders.
Exhibit quality workmanship on all work and maintain Data Center cleanliness.
Follow all production, safety and quality standards, codes, and industry best practices.
Collaborate with various Stakeholders to remove project obstacles.
Reading and comprehending blueprints and building documentation/redline work.
Broad understanding of Data Center infrastructure technologies.
What You'll Need
Knowledge and use of basic telecom hand tools.
Must understand customer service.
Clear understanding of job safety requirements.
Be able to read and understand floor plans.
Should be familiar on wiring schemes and wiring testing.
Should be able to pull all types of low voltage cable.
Should understand and be capable in performing field terminations and labeling.
Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians.
Capable of maintaining orderly paperwork, capable of running service jobs.
Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations.
Capable of working in Data Centers
Shall be able to install ladder racking and seismic bracing both above and under raise floor.
Basic understanding of both copper and fiber cable testing and troubleshooting.
Read and understand blueprints and design document
Dress and furcate fiber trunks for splicing
Maintaining orderly paperwork and running service
Fusion Splice including Ribbon/Single OSP/ISP
Install, connect, and decom network equipment
Operate DSX 5000 tester/OTDR Tester
Program testers
Download test results to Linkware/Linkware Live
Save test results, verify, and submit to customer
Create mass labels and apply per Portmap
Differentiate live cables from decom cable
Copper testing and troubleshooting
Conduct Service Swaps of live networking devices
Understand "FIM" database and operate scanners
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience.
#directline
#cbredirectlinereferral
Information Technologist
Information systems technician job in Nevada
Amentum is hiring an Information Technology Specialist for Creech Air Force Base. As an Information Technology Specialist in the United States Air Force Logistics Division, you will maintain secure and efficient digital systems that support mission-critical logistics functions. This role blends technical expertise with military protocols, providing a unique opportunity in high-security environments.
Compensation:
The hourly starting rate for this position is $42.70 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:
Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental and vision insurance, 401(k) retirement plan, life insurance, long term and short-term disability insurance, paid time off, and parental leave.
Essential Responsibilities:
* Microsoft Windows O365 and System Administration: Facilitate the configuration, deployment, and management of user accounts and permissions in Active Directory to ensure secure access and compliance with Air Force protocols. Manage software deployment and updates via Software Center, providing daily support for applications including Microsoft Word, Outlook, Excel, and other specialized software. Conduct SharePoint administration by updating permissions for classified and non-classified environments. Oversee driver updates for department-specific devices to ensure compatibility.
* Device Maintenance and Operational Continuity: Execute preventive maintenance protocols for computing devices and printers to optimize system performance and minimize downtime. Coordinate asset relocations as needed, maintain precise inventory management practices via ADPE (Automatic Data Processing Equipment), and manage a reserve of spare equipment to facilitate seamless hardware swaps. Utilize technical expertise in hardware diagnostics, component troubleshooting, and firmware updates to ensure optimal device functionality and compliance with operational standards.
* Advanced Technical Troubleshooting and Escalation Management: Triage, diagnose, and resolve Tier 1 and Tier 2 technical issues to support optimal workflow continuity. Effectively document and escalate complex issues through formalized trouble ticketing with the Creech Communication Focal Point, leveraging detailed technical communication to expedite resolutions. Provide professional IT support to military and civilian personnel with an emphasis on mission-critical response and systems reliability.
* Asset Lifecycle Management and Compliance: Collaborate with Property Administrators to effectively manage high-value IT assets. Adhere to Air Force standards for asset tracking, following Air Force Manual (AFMAN) 23-122, Materiel Management, as well as AFMAN 17-1203, Information Technology Asset Management. Conduct audits to ensure compliance with Air Force policies, supporting operational readiness through diligent asset accountability. Obtain access to and utilize the Centralized Inventory and Property System (CIPS) for efficient installation of newly acquired equipment.
* Logistics Systems Integration and Operational Support: Develop and apply in-depth knowledge of Air Force logistics systems to enhance operational efficiency. Troubleshoot and resolve issues. Act as a liaison to bridge complex technical terminology, ensuring clear and accurate communication across cross-functional teams.
Minimum Requirements:
* Bachelor's degree in Information Technology or a related field, or equivalent Air Force experience in Computer Operations, knowledge of Air Force Supply aids in troubleshooting.
* Minimum 2 to 4 years' experience in computer support and maintenance.
* Current with all Cybersecurity and operations training for administrative workstation privileges.
* Active CompTIA Security+ certification, with ongoing cybersecurity, operations, and logistics training per Air Force standards.
* Proficiency in basic computer and printer repairs; CompTIA A+ certification preferred.
* Must possess and maintain a US Government Secret level security clearance. Note: US citizenship is required to obtain a US Government security clearance.
* Must possess a valid state issued driver's license.
Work Environment, Physical Demands, and Mental Demands:
Typical office environment with no unusual hazards, occasional lifting to 15 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines. Reports to Computer Operations Supervisor. Full-Time (five days/ week schedule with minimal overtime projected) Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
IT Supervisor - Student Help Desk, Information Technology [R0149245]
Information systems technician job in Las Vegas, NV
The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
* Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
* Please note that applications must be submitted prior to the close of the recruitment.
Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************.
Job Description
The University of Nevada, Las Vegas invites applications for IT Supervisor - Student Help Desk, Information Technology [R0149245].
ROLE of the POSITION
The IT Supervisor - Student Help Desk reports directly to the IT Support Services Manager and is responsible for the strategic oversight and daily management of UNLV's student-run help desk. This position ensures that student workers are effectively recruited, trained, and supervised to provide high-quality technical support to the campus community. The IT Supervisor will make recommendations on the selection, implementation, and maintenance of help desk technologies to ensure efficiency and responsiveness to student, faculty, and staff needs.
This position will serve as the primary liaison between the student help desk, UNLV Information Technology's Tier 2 support, and the LMS support team, ensuring seamless escalation processes and collaborative troubleshooting. Additionally, the IT Supervisor - Student Help Desk will work closely with the Student Workforce Development Coordinator to align training and professional development initiatives for student workers.
Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.
PROFILE of the OFFICE OF INFORMATION TECHNOLOGY
With a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff.
As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV's broad community with empathy, which is a key to our success.
Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply.
MINIMUM QUALIFICATIONS
This position requires a Bachelor's Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and three (3) years of experience with IT support services, help desk operations, or technician programs. Credentials must be obtained prior to the employment start date.
ACCEPTED EQUIVALENCIES FOR DEGREE REQUIREMENT
UNLV may consider additional relevant experience in place of formal education requirements: In lieu of a bachelor's degree, applicants may qualify with four additional years of relevant experience, or with an associate's degree plus two additional years of relevant experience.
ADDITIONAL REQUIRED QUALIFICATIONS
* Experience hiring and training student workers or entry-level employees
* Knowledge of IT service management tools and best practices
* Exceptional customer service skills with experience handling escalations and complex IT service requests
* Experience with ITSM platforms such as TeamDynamix, Jira, Footprints, or similar systems
* Familiarity with incident management procedures and best practices
PREFERRED QUALIFICATIONS
* Experience working in a higher education environment is preferred
* Familiarity with student workforce development programs
* Experience implementing IT ticketing and workflow systems
* REBELearn (Saba-based) Department Administrator
* Experience with phone tree systems, queues, and working with telecommunications or other vendors to maintain reports or infrastructure
* Strong experience in IT communication strategies, including status page updates, and or knowledge base articles
* Valuable contributions to a STEM outreach initiative
* Administration of Learning Management Systems (LMS), particularly Canvas
* Initiated Cross Training efforts in a Help Desk environment
KNOWLEDGE, SKILLS, & ABILITIES
The incumbent must have specific knowledge, skills, and abilities in the following areas:
KNOWLEDGE
Required
* Strong understanding of IT help desk operations, service management, and support best practices.
* Technical expertise in troubleshooting hardware, software, and network-related issues.
* Familiarity with Learning Management Systems (LMS), particularly Canvas.
Preferred
* Knowledge of ITIL (Information Technology Infrastructure Library) frameworks and best practices.
* Understanding of cybersecurity principles and IT compliance standards.
* Familiarity with enterprise-level IT support environments and remote troubleshooting techniques.
* Knowledge of scripting or automation tools (e.g., PowerShell, Python) for IT support tasks.
* Awareness of accessibility standards and assistive technologies in IT support.
SKILLS
Required
* Experience with help desk ticketing systems and reporting tools.
* Experience with student employees or entry-level IT staff.
* Experience with data analysis and process improvement in IT support environments.
* Proficiency in scheduling and workforce planning, utilizing both manual scheduling methods and/or automated tools.
Preferred
* Experience with cloud-based IT service management tools (e.g., ServiceNow, Zendesk, Freshservice).
* Proficiency in data visualization tools (e.g., Power BI, Tableau) for IT performance metrics.
* Strong documentation and technical writing skills for creating knowledge base articles and training materials.
* Proficiency in conducting user experience (UX) testing and feedback collection to improve IT support services.
ABILITIES
Required
* Ability to develop and implement training programs for student workers.
* Strong customer service and communication skills.
* Ability to make technology recommendations and drive adoption of new support tools.
Preferred
* Ability to mentor and develop junior IT staff or student employees in a leadership capacity.
* Ability to manage IT projects, coordinate cross-functional teams, and drive initiatives to completion.
* Strong problem-solving and analytical thinking for identifying long-term IT support improvements.
COMMITMENT to CAMPUS VALUES
A successful candidate will contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.
SALARY
Salary range for this role is $80,200 to $85,100. Unable to offer more than stated salary range.
BENEFITS OF WORKING AT UNLV
* Competitive total rewards package including:
* Paid time off, sick leave, and holidays
* Excellent health insurance including medical, dental and vision
* Comprehensive retirement plans and voluntary benefits programs
* No state income tax
* Tuition discounts at Nevada System of Higher Education (NSHE) schools
* Tuition discounts for spouses, domestic partners, and dependents
PERKS & PROGRAMS
* Employee recognition and appreciation programs
* UNLV athletics ticket discounts
* Statewide employee purchase program discounts
* RebelCard discounts on and off campus
* Wellness programming for all UNLV faculty and staff at no cost
* Opportunity for career advancements to leadership roles
* Connect with colleagues with shared interests
* Personal and professional development opportunities
* A comprehensive onboarding program, Rebels: Onboard
* Support and resources available for veteran applicants - contact ********************** or visit our UNLV Veterans Webpage.
HOW TO APPLY
Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.
Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.
Although this position will remain open until filled, review of candidates' materials will begin on Monday, October 13, 2025.
Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.
UNLV values the skills of those who have served. If you are a veteran or eligible family member, we encourage you to apply. Learn more about resources and support for veterans at the UNLV Veterans Webpage or contact ********************** for support.
For assistance with the application process, please review the instructions on How to Apply. For further assistance, contact UNLV IT Human Resources at ************** or **************************.
SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES
UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, "R0149245" in the search box.
If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
PROFILE of the UNIVERSITY
Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.
Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.
For more information, visit us online at: *******************
EEO/AA STATEMENT
The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.
TITLE IX STATEMENT
The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. ยงยง 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both.
Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.
SAFETY AND SECURITY STATEMENT
UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
JOB CATEGORY
Administrative Faculty
Exempt
Yes
Full-Time Equivalent
100.0%
Required Attachment(s)
The following attachments are required for consideration:
* A letter of interest
* A detailed resume listing qualifications and experience
* The names, addresses, and telephone numbers of at least three (3) professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.
Note, applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.
Posting Close Date
Note to Applicant
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).
Recruitments that provide a work schedule are subject to change based on organizational needs.
Auto-ApplyComputer Field Technician
Information systems technician job in Reno, NV
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Supervisory Information Technology Specialist (InfoSec)
Information systems technician job in Las Vegas, NV
View Common Definitions of terms found in this announcement. Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Chief Information Officer, in Centennial, Colorado; Chicago, Illinois; Fairfax, Virginia; Las Vegas, Nevada; New York, New York; Portland, Maine; Portland, Oregon; Tukwila, Washington; Washington, District of Columbia.
These are non-bargaining unit positions.
Summary
View Common Definitions of terms found in this announcement.
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Chief Information Officer, in Centennial, Colorado; Chicago, Illinois; Fairfax, Virginia; Las Vegas, Nevada; New York, New York; Portland, Maine; Portland, Oregon; Tukwila, Washington; Washington, District of Columbia.
These are non-bargaining unit positions.
Overview
Help
Accepting applications
Open & closing dates
12/02/2025 to 12/11/2025
Salary $149,622 to - $195,200 per year Pay scale & grade GS 15
Locations
2 vacancies in the following locations:
Centennial, CO
Washington, DC
Chicago, IL
Portland, ME
Show morefewer locations (5)
Las Vegas, NV
New York, NY
Portland, OR
Fairfax, VA
Tukwila, WA
Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
None
Job family (Series)
* 2210 Information Technology Management
Supervisory status Yes Security clearance Secret Drug test Yes Position sensitivity and risk Critical-Sensitive (CS)/High Risk
Trust determination process
* Suitability/Fitness
Financial disclosure No Bargaining unit status No
Announcement number CIO-12789979-DE-KT Control number 851298100
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be open to all U.S. citizens.
Duties
Help
Organizational Location: These positions are located in the Department of Homeland Security, Immigration and Customs Enforcement, Office of Chief Information Officer, in Centennial, Colorado; Chicago, Illinois; Fairfax, Virginia; Las Vegas, Nevada; New York, New York; Portland, Maine; Portland, Oregon; Tukwila, Washington; Washington, District of Columbia.
As an Supervisory Information Technology Specialist (InfoSec), at the GS-15 level, you will perform the following duties:
* Supervise, both technically and administratively, a group of specialists in the performance of work that involves ensuring the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
* Define objectives, interpret policies promulgated by authorities senior to the immediate supervisor and determining their effect on program needs, independently plans, designs, and carries out the work to be done, and is a technical authority for a significant organization or equivalent level IT program or function.
* Assure reasonable equity of performance standards and rating techniques developed by subordinates or assuring comparable equity in the assessment by subordinates of the adequacy of contractor capabilities or of contractor completed work.
* Resolve integration issues related to the implementation of new systems with the existing infrastructure.
Salary: The salary range indicated in this announcement reflects the lowest and highest potential salaries for this position. The actual salary range will be based on the applicable locality pay for the selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Requirements
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Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation.
* You must successfully pass a drug screen.
* Males born after 12/31/59 must certify registration with Selective Service.
* Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
* Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.
Qualifications
Please limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
Basic Requirement: Individuals must have IT-related experience demonstrating each of the four competencies listed below.
* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
* Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
* Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
* Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendation
You qualify for this position if you meet the basic requirement listed above and possess one year of specialized experience as described below.
You qualify for the GS-15 grade level if you possess one of the following:
Experience: One (1) year of specialized experience equivalent to the GS-14 grade level or equivalent performing duties such as:
* Providing guidance to leadership, operational staff, and customers that enables a secure and available IT infrastructure.
* Reviewing the impact of new systems design policies on the systems design processes.
* Ensuring the integration of IT programs and services for compliance to IT policies and procedures.
* Developing long-range plans for IT security systems that anticipate, identify, evaluate, mitigate, and minimize risks associated with IT vulnerabilities.
Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Additional information
Promotion Potential: This position is at the full performance level.
E-Verify: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Suitability: If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for Secret as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Supervisory Probationary Period: This is a supervisory position. Under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a 1-year probationary period. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will use an Assessment Questionnaire to place you in one of three categories based on your experience, education and training. The competencies or knowledge, skills, and abilities needed to perform this job are:
* Accountability
* Decision Making
* Information Technology Architecture
* Leadership
* Oral Communication
* Planning and Evaluating
* Problem Solving
If you meet the minimum qualifications, you will be placed in one of the following categories:
* Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.
* Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
* Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.
Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. (This position not considered scientific/professional.) Other 10-point preference eligible and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligible within the category in which they qualify. View information on veterans' preference.
Interagency Career Transition Assistance Program (ICTAP) Eligibles: Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under ICTAP, you must be rated at a minimum score of [insert score] for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
* Resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications (for more information, see the Frequently Asked Questions about the Five-Page Resume Limit).
* Are you a veteran? You must provide acceptable documentation of your preference or appointment eligibility. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If claiming 10 point preference, you will need to submit a Standard Form (SF-15), "Application for 10-point Veterans' Preference." If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans' information.
* Are you claiming special priority selection rights under the Interagency Career Transition Plan (ICTAP)? If so, submit a copy of your agency notice, a copy of your most recent performance rating, and a copy of your most recent Notification of Personnel Action (SF-50) noting your current position, grade level, and duty location.
* Are you a current or former federal employee? Submit a copy of your most recent SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current grade; your highest grade held; your current promotion potential and proof of permanent appointment if applying based on an interchange agreement. Examples of appropriate SF-50s include promotions, within-grade increases, and accessions.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee), agency and beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
IT Technician
Information systems technician job in Las Vegas, NV
ANDMORE is an omnichannel wholesale market maker that fuels opportunities for wholesale buyers and sellers to connect, grow and prosper through physical markets, design centers, and digital channels. The company owns and operates more than 20 million square feet of premium event and showroom space, hosting live events in Atlanta, High Point, N.C., Las Vegas, and New York City. By pairing face-to-face events with always-on digital channels, ANDMORE provides truly omnichannel business platforms for its global customer base.
What You'll Do
The Information Technology Technician I will serve as the first line of support to approximately 500 ANDMORE employees who work either onsite or remotely. This position is also responsible for providing high-level technical assistance to the team and ensuring service and support is provided to customers at agreed levels.
Triage Incident and Request tickets within Jira Service Management to ensure they receive the appropriate prioritization level
Communicate with customers and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to customer requests
Provide technical support, to the best of your ability, for Incidents, and escalate Incidents to more specialized team members of resolving the Incident is beyond the capability of the technician
Adhere to the SLAs established for Incident responses and Request completions
Help maintain, distribute, and restock the IT assets that are issued to team members or used around the campuses
Provides support to the users with everyday general IT support issues
Install and update Enterprise Edition software on PC's and Laptops
Manage Dell, HP, MSI and Apple workstations and HP Printer Inventory
Assist and coordinate with personnel moves and relocations
Troubleshoot Ricoh, Sharp and HP Network scanners (hardware and software)
Demonstrate passion for excellence and impeccability while interacting with clients and business executives, and delivering solutions to meet their needs
Cross Train with Tier II core duties
Help maintaining a clean and organize work area (Lab, IDF, Server room and office space)
Assist Campus Lead with market responsibilities, setup and registration testing to include:
Fast badge kiosks
Show and Housing Offices
Coat Check, Lounges, Market Clubs and Press Rooms
Registration Printers and Scanners
Qualifications
Associate or bachelor's Degree Preferred
Experienced with Windows 10 and 11 OS, Mac OS, MS Office 365, AD basic skills.
A+ Certification
3-5 years' experience in similar position
Competencies for Success
Excellent interpersonal skills-the individual builds relationships with the Technology team members, ANDMORE colleagues at all levels, prospective candidates, and third-party vendors; can work with minimal supervision in a professional, courteous manner while demonstrating diplomacy, tact, and discretion.
Customer service orientation-the individual has a passion for meeting and exceeding the needs of internal and external customers and will be a strong team player.
Excellent oral and written communication skills-the individual speaks clearly and persuasively in positive or negative situations, can effectively present information and respond to questions from ANDMORE employees, customers, and the general public.
Time management-the individual prioritizes and plans multiple work activities to meet deadlines, uses time efficiently and develops realistic action plans.
Dependability-the individual is self-motivated, consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
Why you'll love working at ANDMORE
Our Team Members are our most critical asset. The foundation for our success is built on teamwork, talent, creativity, hard work, and dedication. Together, we truly have a transformational opportunity to positively impact the industries in which we work. We are pleased to offer a wide array of comprehensive benefit programs and services that you would expect to see at a great company like ANDMORE including competitive medical, dental, vision, EAP, FSA, and 401k Retirement Match to name just a few. There are also a few differentiators like unlimited PTO, paid parental leave, BYOD (cell phone compensation), tuition reimbursement,
Workplace Rewards
providing discounts to a wide variety of consumer products and services, a โseedโ grant of at least $750 annually into your Value HSA Plan, and considerably more!
Diversity creates a healthier atmosphere: ANDMORE is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
About ANDMORE
ANDMORE is an omnichannel wholesale market maker that fuels opportunities for wholesale buyers and sellers to connect, grow and prosper through physical markets, design centers, and digital channels.
We are unique in that we own and operate the largest wholesale showroom buildings in the world where retailers and designers come to purchase products for their stores or clients - like a shopping mall for wholesalers. We also recognize that purchasing happens all year long, not just during market weeks, so we provide digital opportunities for buyers and sellers to connect anytime, anywhere as customer needs dictate.
ANDMORE is a Blackstone and Fireside Investments portfolio company. For more information, visit www.ANDMORE.com.
Information Technology Professional
Information systems technician job in Nevada
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Technology Support Specialist II, Premier Trust
Information systems technician job in Las Vegas, NV
Osaic Careers
Technology Support Opportunity in Financial Services
Technology Support Specialist II
Role Type: Full time (5 days Weekly in Office)
Salary: $60,000 - $70,000 per year + annual bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ********************************************
Summary:
The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust.
Responsibilities:
Maintains a thorough working knowledge of all applications on the network
Implement network security measures to protect against unauthorized access and cyber threats
Manage firewalls, intrusion detection/prevention systems, and access control policies
Maintain on premise Windows Server administration
Conduct network vulnerability assessments and remediation
Plan for future network growth and scalability needs
Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure
Develop and maintain the organizations Information Security Policies and Procedures
Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations
Ensuring technology standards and best practices are met
Assist the Technology Officer to test and maintain disaster and emergency recovery plans
Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc.
Works with other departments to use new technologies to streamline company policies and rules
Evaluates new technology and makes recommendations on technological solutions
Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority
Refers problems to appropriate individuals and ensures answers or information is received by inquiring party
Ability work independently and in a team environment
Maintains strict confidentiality of all records and data received and produced.
Complies with Bank Secrecy Act (โBSAโ), OFAC Anti-Money Laundering (โAMLโ), and USA PATRIOT ACT policies and procedures when reviewing trusts.
Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer.
Comply with all company policies and procedures, state laws and regulations.
Participate in required annual BSA/AML/OFAC and Compliance training.
Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit.
Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position.
Understand business implications of decisions; display orientation to profitability; align work with strategic goals.
Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions.
Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce.
Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
All other duties as assigned
Education Requirements:
High School Diploma or equivalent (GED) required.
Basic Requirements:
Salesforce knowledge is a plus
Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel.
Effective communication and leadership skills.
Ability to analyze complex problems and identify appropriate solutions.
Ability to make rule based and analytical decisions.
Ability to organize, prioritize and handle multiple tasks.
Ability to conduct training needs analysis.
Ability to pay close attention to detail.
Ability to maintain complete confidentiality of information
Ability to effectively function as a team player
Ability to be at work on a regular and predictable basis
Auto-ApplyJunior System Administrator
Information systems technician job in Las Vegas, NV
Zachary Piper Solutions is seeking a Junior System Administrator to join a classified defense aviation program located in Las Vegas, NV through 100% onsite presence. The Junior System Administrator will manage and maintain secure IT infrastructure, configure security tools, monitor system performance, and support national security operations within a high-compliance environment.
Responsibilities of the Junior System Administrator include:
* Manage and maintain servers, networks, and IT infrastructure within a secure environment
* Install and configure security software and hardware to support classified operations
* Monitor system performance, troubleshoot issues, and ensure uptime across mission-critical systems
* Apply strong knowledge of operating systems and networking protocols to optimize system reliability
* Use system administration tools to automate tasks and streamline operations
* Document system configurations, updates, and procedures to support audits and compliance
Qualifications of the Junior System Administrator include:
* 2+ years in cybersecurity or related IT fields
* Bachelor's Degree in Information Technology, Computer Science or a related field
* Active DOE Q or Top Secret clearance
* Security + or Red Hat certification
* Understanding of operating systems, networking protocols, and system security principles
* Proficiency with system administration tools
* Excellent problem-solving and troubleshooting skills to support mission-critical infrastructure
Compensation for the Junior System Administrator includes:
* Salary Range: $55,000-$60,000 depending on experience
* Per diem & relocation assistance available
* Benefits: Medical, Dental, Vision, 401k Plan, Holidays, PTO, sick leave as required by law
Keywords: junior, system administrator, sysadmin, secure IT infrastructure, security tools, system performance, emerging threats, attack techniques, threat intelligence reports and documentation, ELK, Junior, Cyber Threat Intelligence, Analyst, NNSA, emerging threat, national security, Journeyman, Cybersecurity, Engineer, Cybersecurity Engineer, defense, DOD, department of defense, aviation, Las Vegas, NV, Nevada, Vegas, architect, deploy, SIEM, Security Information and Event Management, security, collect, analyze, correlate, logs, alerts, Splunk Enterprise Security, IBM Qradar, Splunk, Qradar, Microsoft Sentinel, Sentinel, ArcSight, OpenText, LogRhythm, EDR, Endpoint Detection Response, endpoint, suspicious activity, malware, ransomware, abnormal behavior, CrowdStrike Falcon, CrowdStrike, Microsoft Defender, Defender, SentinelOne, Carbon Black, Sophos Intercept X, individual endpoints, XDR, Extended Detection and Response, NDR, Network Detection and Response, SOC, security operations center, firewall, vulnerabilities, cloud, on-prem, vulnerability, scanning, scan, risk assessment, remediation, system integrity, compliance, hybrid, cloud, on-prem, architectures, AWS, GovCloud, Azure, Amazon Web Services, security controls, security procedures, security compliance, NIST 800-53, NIST, RMF, RMF framework, Risk Management Framework, National Institute of Standards and Technology, audit, DOE, Department of Energy, FISMA, Federal Information Security Modernization Act, DHS, Department of Homeland Security, OMB, Office of Management and Budget, Security and Privacy Controls, CUI, Controlled Unclassified Information, information security program, continuous monitoring, JC3, Joint Cybersecurity Coordination Center, threat detection, incident response, incidence response, IT, information technology, cybersecurity architecture, cybersecurity design, cybersecurity implementation, DOE Q, Q clearance, clearance, Top Secret, Top Secret Clearance, TS, TS Clearance, Computer Science, IDS, intrusion detection system, network, networking, NIDS, network-based intrusion detection system, network traffic, Snort, Suricata, Zeek, Bro, Splunk, Tenable, CrowdStrike, HIDS, host-based intrusion detection system, unauthorized logins, file modifications, privilege escalations, OSSEC, Wazuh, Tripwire, suspicious packets, attack signatures, port scams, malware traffic, IPS, intrusion protection system, cloud security architecture, AWS, GovCloud, Amazon Web Services, Azure, eMASS
#LI-SW1 #LI-ONSITE
Support Specialist I, Information Technology
Information systems technician job in Las Vegas, NV
YOUR MISSION (The Job Description)
The incumbent in this position is responsible for monitoring, configuring, maintaining, installation, and removal of Virgin Hotels Las Vegas (VHLV) technology hardware and software; responsible for basic troubleshooting of all technology problems associated with property technology; adhere to user security policies for all systems; responsible for providing IT service desk support for all Team Members and other users of property technology.
Help Create Families - Become a Surrogate with Full Support
Information systems technician job in Sparks, NV
As a Shining Light Baby surrogate, you'll experience the amazing joy of helping create families while receiving exceptional support and care throughout your journey.
Begin your extraordinary surrogacy journey with Shining Light Baby and become a part of something truly special.
Who Can Become a Surrogate?
To ensure a safe and healthy surrogacy journey, there are specific qualifications that must be met:
Age: Between 21-40 years old.
Pregnancy: Have had at least one successful pregnancy without complications.
Support: Live in a stable and supportive environment.
Health: Obtain approval from your OB/GYN.
Lifestyle: Lead a healthy, non-smoking lifestyle.
Benefits of Becoming a Surrogate
With comprehensive support from our team at Shining Light Baby, you will be guided every step of the way, ensuring a positive and fulfilling experience. Embrace the chance to create lasting joy and become part of a beautiful story of love and life.
Make a Difference: Experience the joy of helping intended parents achieve their dream of having a child
Emotional Fulfillment: The surrogacy journey is deeply rewarding and life-changing
Financial Compensation: Earn $75,000 or more for your time, effort, and commitment
Comprehensive Support: Benefit from our extensive support network, including medical, legal, and emotional assistance
About Us
At Shining Light Baby, we believe in the power of giving the gift of life. Becoming a surrogate is an extraordinary journey filled with joy, fulfillment, and the opportunity to help build families. We are here to support you every step of the way.
We pride ourselves on our personalized approach, understanding that every surrogacy journey is unique. Our experienced team is committed to ensuring that you are well informed, comfortable, and confident throughout the entire process.
If you're ready to begin this incredible journey and make a profound impact on a family's life, we invite you to take the first step.
Visit our website to find out if you qualify and our team will be in touch with you to guide you through the next steps.
I.T. Helpdesk Specialist II
Information systems technician job in Henderson, NV
The IT Helpdesk Specialist II is responsible for assisting employees in providing technical support to when experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions.
Essential Duties and Responsibilities:
Maintains a thorough understanding of all organizational standards, policies, procedures and guidelines
Primary point of contact for all incoming help desk support tickets and IT Helpline calls
Responsible for distributing and assigning help desk support tickets for the IT Department
Provides Tier 2 Technical Support for all service-related calls received and escalates issues and concerns as needed
May also participates as an after-hours support call center team member
Provides general office support to the Information Technology Director and Manager with project as assigned
Participates on committees, task forces, workgroups, and facilitates technology meetings and project groups as directed.
Develops and maintains an excellent working relationship with other departments, ensuring the information technology department is well received and presented professionally and positively.
Maintains a high-level confidentiality with regards to all internal, external matters and other material as deemed necessary.
Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending technical seminars and training sessions.
Job Qualifications:
High School Diploma and appropriate coursework in computer science, information technology, or other technical field of study and a minimum of 2 years' experience in a tier 2 help desk support role in a fast paced, multifaceted information technology department or equivalent combination of education, experience and equivalent related professional designations
Demonstrate an ability to effectively partner with team members and end users to provide best in class service for all end users, hardware and software needs
Champion for exceptional customer service in providing solutions to technological and operational issues and concerns for an entire enterprise system
Successful track record in leading project-based work, ability to meet tight deadlines and prioritize competing demands based on needs assessments
A commitment to excellence and to making a difference; results driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things
Schedule/Location:
In Office - Henderson, NV or Monterey Park, CA
Hours - 8:00am-5:00pm
Compensation/Benefits:
Salary: $50,000-60,000/yr
Health, Vision, & Dental Benefits
Wellness & Mental Health: Shared benefits available for employees and their families
Paid Time Off: Encouraging work-life balance and personal well-being
401(k) Plan: Access provided through Merrill Lynch
Monthly Internet Stipend
About First Legal:
We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
First Legal is the first truly comprehensive File Thru Trialโข solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.
Auto-ApplyIT Technician
Information systems technician job in Stateline, NV
Overview The IT Support Technician is responsible for working across a broad range of technologies and communicating across multiple areas of the business to support user incidents and perform problem determination and resolution. Responsibilities Provide first-level support for all systems, software, and hardware Use problem management software to track all user incidents, requests, and system downtime Responsible for completion and documentation of all assigned daily tasks and activities per the daily work schedule Ensure user problems and requests are completed within approved SLA's Collaborate with team members to create and maintain standard operating procedures and technical support documentation Ensure all workspaces and equipment is maintained per department policy and procedures Collaborate with team members to complete project work Qualifications College training equivalent to an Associate's degree in computer technology or equivalent technical training At least one year in a technical support role preferred Minimum age requirement is 21 What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. #GNLT Pay Range USD $21.00 - USD $24.00 /Hr. Tipped Position This position does not earn tips
College training equivalent to an Associate's degree in computer technology or equivalent technical training At least one year in a technical support role preferred Minimum age requirement is 21 What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. #GNLT
Undergraduate Information Technology Internship (Associate in Information Technology - Levels I - IV)
Information systems technician job in North Las Vegas, NV
Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today.
MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more.
MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc.
Due to the nature of our work, US Citizenship is required for all positions.
Completion of the first year in a computer science degree program at an accredited institution, as of the date application is submitted.
The declared degree must pertain to the department to which the student will be assigned.
Must be actively enrolled in school, as of the date application is submitted.
Must have and maintain a cumulative grade point average of 3.0 on a 4.0 scale, as of the date application is submitted.
Must be located in the contiguous United States.
Must have:
Planning/organizing skills and initiative
Good written and verbal communication skills
Ability to follow directions, both written and verbal, and able to work independently as well as part of a team
Strong computer skills are desired, including MS Office and computer programming.
A pre-placement drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.
Must have a valid driver's license.
Ability to obtain a HSPD-12 Personal Identity Verification credential under the Department of Energy Order 206.2, โ
Identity, Credential, and Access Management
,' and Supplemental Directive NNSA SD 206.2, โ
Implementation of Personal Identity Verification for Uncleared Contractors
.'
MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace.
Hourly range for this position is $16.38 to $22.07.
Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.
THIS IS A CASUAL POSITION WORKING A MAXIMUM OF 900 HOURS PER CALENDAR YEAR.
Undergraduate Information Technology (IT) Interns will work under the direct supervision of a manager & mentor and will be provided with hands-on participation in ongoing projects at one of the most unique experimental sites in the United States.
Internships are available at the following locations:
North Las Vegas, Nevada
Nevada National Security Site (65 miles northwest of Las Vegas, Nevada)
Los Alamos and Albuquerque, New Mexico
Livermore and Santa Barbara, California
Remote Sensing Laboratories at Nellis Air Force Base (Las Vegas, Nevada) or Andrews Air Force Base (Joint Base Andrews, Maryland)
An option to work remotely may be considered based on business need/approval
We are looking for qualified and motivated Undergrad students that are pursuing a degree in:
Computer Science
Data Science
Information Systems & Management Information Systems (MIS)
Information Technology
Cybersecurity
Information Science
Informatics
Duties and Responsibilities (may include and will vary depending on which department you are assigned to):
Application Development on a variety of technologies
Data Visualization and Reports
Project Management activities
Networking and communication projects
Systems, Servers and related Hardware and Operation Systems
Cloud Solutions
End User Support
Provide level I support and troubleshooting for hardware, software, and/or network issues
Assist with installing and upgrading hardware and software
Interface with clients via Chat, Phone, Walk-in
Perform client call backs
Create and update Incident Tickets
Draft and edit Knowledge Articles
Please note these important dates for our 2026 Summer Student Program:
December 18th, 2025 - Last day for student internship applications to be accepted
May 19th, 2026 - Summer internship Student Program begins
August 7th, 2026 - Summer internship Student Program concludes
Auto-ApplyIT Support Specialist, UNLV University Libraries [R0148749]
Information systems technician job in Las Vegas, NV
The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
* Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
* Please note that applications must be submitted prior to the close of the recruitment.
Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************.
Job Description
The University of Nevada, Las Vegas invites applications for IT Support Specialist, UNLV University Libraries [R0148749].
ROLE of the POSITION
Reporting to the Head, Library Systems at the UNLV University Libraries, the IT Support Specialist collaborates with all members of the Library Systems department and provides excellent customer service directly to library staff working at the main library, four branch libraries, and remotely. As a whole, the Library Systems department works together to support over 1,000 desktop computers and dozens of network printers, software applications, network devices, and enterprise applications, servers, and storage systems. This position will have the opportunity to learn, collaborate, and network with a robust team of technology professionals.
Key Responsibilities:
* Utilizes an assigned Purchasing Card (PCard) to processes approved technology purchases in support of the UNLV Libraries; this includes maintaining accurate and organized documentation of vendor quotes, software accessibility information, hardware repair statuses, maintenance renewal records, and ensuring accurate reconciliation of PCard transactions.
* Conducts inventory and auditing of technology assets used by faculty, staff, and patrons. This position uses approved software tools such as Google Sheets and Microsoft Access to maintain and optimize an internal database of all library technology assets.
* Maintains robust documentation associated with their responsibilities.
* Provides technology support to the Libraries through research and auditing of a ticketing system, and helps to enhance and optimize various workflows of the Library Systems department.
* Troubleshoots and resolves technology problems as they arise and provides technology training to library staff.
* Interacts regularly with other campus colleagues, tech-related vendors, and other technology professionals.
* As part of a team effort, this position executes setup, configuration, security, maintenance, and support of endpoint hardware and software in the UNLV Libraries, including desktop and portable computing devices powered by Microsoft Windows, mac OS, and iPadOS as well as other network-connected devices.
This position may be eligible for a flexible work arrangement in accordance with the UNLV Flexible Work Policy and is evaluated on a case by case basis.
PROFILE of the UNLV UNIVERSITY LIBRARIES
As a strong partner in research and student learning, UNLV Libraries fosters critical thinking and lifelong learning at one of the nation's fastest growing universities. University Libraries comprises Lied Library and four branch libraries and we are a gateway to more than 80,000 electronic journals, 1.2 million volumes, and 1.4 million e-books. We welcome individuals with diverse backgrounds to join our growing organization of over 120 experienced faculty librarians, professionals, and staff members.
The Library Technologies Division is comprised of 17 staff across two departments: Library Systems and Web and Application Development Services; as well as several additional technology staff. The division is responsible for the planning, procurement, and lifecycle management and support of a large array of technologies and services supporting library staff and the UNLV student and research communities, including the design, development, and support of local websites and custom applications.
COMMITMENT to DIVERSITY of the UNLV UNIVERSITY LIBRARIES
The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as leading a respectful, positive work environment. The University Libraries values begin with our belief that everyone deserves a welcoming, inclusive, and equitable environment where they are treated with respect and dignity. The Libraries extends its commitment to diversity and equity in employment and especially welcomes applications from women, persons of color, persons with disabilities, persons of minority sexual orientation or gender identity, and others who contribute to diversification.
MINIMUM QUALIFICATIONS
This position requires a Bachelor's Degree required in information systems, computer science, or a related field from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and 3 years of experience as an IT support specialist or comparable recent professional experience. Credentials must be obtained prior to the start date.
* Competence and sensitivity in working with individuals who are highly diverse regarding many facets of identity, including but not limited to gender, ethnicity, nationality, sexual orientation, ability, income, level of educational attainment, and religion.
* Experience working with modern endpoint operating systems including Microsoft Windows, mac OS, and iPadOS
* Technical familiarity with installing, troubleshooting, securing, and optimizing client endpoint devices and peripherals in an enterprise, multi-user environment.
* Technical expertise with computer hardware repairs including motherboard replacements, memory upgrades, hard drive and SSD replacements, laptop screen replacements, and general computer hardware and peripheral troubleshooting.
* Technical expertise with software license management and metering associated with concurrent-use, perpetual-use, and other software licensing arrangements.
* Demonstrates strong attention to detail and the ability to organize, track, audit and document procurement requests, customer troubleshooting efforts, and other documentation associated with technology lifecycle management.
* Excellent communication skills related to supporting the technology needs of staff members in a multi-user, multi-location environment. Demonstrated ability and willingness to guide technical colleagues in expanding their own skill sets. Models effective and inclusive collaboration skills and is team oriented.
PREFERRED QUALIFICATIONS
* Experience supporting technology in an educational environment
* Experience maintaining and reconciling a Purchasing Card (PCard)
* Certifications in Google Workspace Apps (Sheets, Docs, etc.), Microsoft Endpoint Management, or computer hardware repair certifications with vendors such as Dell
COMMITMENT to DIVERSITY and CAMPUS VALUES
A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.
SALARY
This is a full-time, 12-month, Administrative Faculty position at a Grade B. Minimum salary is $60,000. Salary is competitive with those at similarly situated institutions and dependent upon the labor market. For more information on salary ranges please visit UNLV Salary Range.
In addition, University Libraries is committed to and helps fund professional development opportunities: each position receives annual allotment for professional development activities.
Home to many major annual conventions, Las Vegas is one of the best-connected cities in America and the nearest major city to several of the nation's richest natural treasures. In addition to the world-renowned Las Vegas Strip providing a variety of culinary and entertainment opportunities, Las Vegas is home to five professional athletic organizations and continues to expand local cultural opportunities, including the internationally recognized Smith Center for the Performing Arts. To learn more about moving to Las Vegas visit UNLV's guide to Moving to Las Vegas.
BENEFITS OF WORKING AT UNLV
* Competitive total rewards package including:
* Paid time off, sick leave, and holidays
* Excellent health insurance including medical, dental and vision
* Comprehensive retirement plans and voluntary benefits programs
* No state income tax
* Tuition discounts at Nevada System of Higher Education (NSHE) schools
* Tuition discounts for spouses, domestic partners, and dependents
PERKS & PROGRAMS
* Employee recognition and appreciation programs
* UNLV athletics ticket discounts
* Statewide employee purchase program discounts
* RebelCard discounts on and off campus
* Wellness programming for all UNLV faculty and staff at no cost
* Opportunity for career advancements to leadership roles
* Connect with colleagues with shared interests
* Personal and professional development opportunities
* A comprehensive onboarding program, Rebels: Onboard
* Support and resources available for veteran applicants - contact ********************** or visit our Veterans Webpage.
HOW TO APPLY
Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, emails, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.
Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Materials should be addressed to IT Support Specialist Search Committee Chair.
Although this position will remain open until filled, review of candidates' materials will begin on Monday, September 8, 2025.
Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.
Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at Veterans Webpage or contact ********************** for support.
For assistance with the application process, please review instructions on How to Apply. For further assistance contact UNLV Human Resources at ************** or *****************.
SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES
UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, "R0148749" in the search box.
If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
PROFILE of the UNIVERSITY
Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.
Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.
For more information, visit us on line at: *******************
EEO/AA STATEMENT
The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.
TITLE IX STATEMENT
The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. ยงยง 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both.
Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.
SAFETY AND SECURITY STATEMENT
UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
JOB CATEGORY
Administrative Faculty
Exempt
Yes
Full-Time Equivalent
100.0%
Required Attachment(s)
Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, emails, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.
Posting Close Date
Note to Applicant
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).
Recruitments that provide a work schedule are subject to change based on organizational needs.
Auto-ApplyInformation Technologist
Information systems technician job in Indian Springs, NV
Amentum is hiring an Information Technology Specialist for Creech Air Force Base. As an Information Technology Specialist in the United States Air Force Logistics Division, you will maintain secure and efficient digital systems that support mission-critical logistics functions. This role blends technical expertise with military protocols, providing a unique opportunity in high-security environments.
**Compensation:**
The hourly starting rate for this position is $42.70 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
**Benefits:**
Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental and vision insurance, 401(k) retirement plan, life insurance, long term and short-term disability insurance, paid time off, and parental leave.
**Essential Responsibilities:**
+ **Microsoft Windows O365 and System Administration** : Facilitate the configuration, deployment, and management of user accounts and permissions in Active Directory to ensure secure access and compliance with Air Force protocols. Manage software deployment and updates via Software Center, providing daily support for applications including Microsoft Word, Outlook, Excel, and other specialized software. Conduct SharePoint administration by updating permissions for classified and non-classified environments. Oversee driver updates for department-specific devices to ensure compatibility.
+ **Device Maintenance and Operational Continuity** : Execute preventive maintenance protocols for computing devices and printers to optimize system performance and minimize downtime. Coordinate asset relocations as needed, maintain precise inventory management practices via ADPE (Automatic Data Processing Equipment), and manage a reserve of spare equipment to facilitate seamless hardware swaps. Utilize technical expertise in hardware diagnostics, component troubleshooting, and firmware updates to ensure optimal device functionality and compliance with operational standards.
+ **Advanced Technical Troubleshooting and Escalation Management** : Triage, diagnose, and resolve Tier 1 and Tier 2 technical issues to support optimal workflow continuity. Effectively document and escalate complex issues through formalized trouble ticketing with the Creech Communication Focal Point, leveraging detailed technical communication to expedite resolutions. Provide professional IT support to military and civilian personnel with an emphasis on mission-critical response and systems reliability.
+ **Asset Lifecycle Management and Compliance** : Collaborate with Property Administrators to effectively manage high-value IT assets. Adhere to Air Force standards for asset tracking, following Air Force Manual (AFMAN) 23-122, Materiel Management, as well as AFMAN 17-1203, Information Technology Asset Management. Conduct audits to ensure compliance with Air Force policies, supporting operational readiness through diligent asset accountability. Obtain access to and utilize the Centralized Inventory and Property System (CIPS) for efficient installation of newly acquired equipment.
+ **Logistics Systems Integration and Operational Support** : Develop and apply in-depth knowledge of Air Force logistics systems to enhance operational efficiency. Troubleshoot and resolve issues. Act as a liaison to bridge complex technical terminology, ensuring clear and accurate communication across cross-functional teams.
**Minimum Requirements:**
+ Bachelor's degree in Information Technology or a related field, or equivalent Air Force experience in Computer Operations, knowledge of Air Force Supply aids in troubleshooting.
+ Minimum 2 to 4 years' experience in computer support and maintenance.
+ Current with all Cybersecurity and operations training for administrative workstation privileges.
+ Active CompTIA Security+ certification, with ongoing cybersecurity, operations, and logistics training per Air Force standards.
+ Proficiency in basic computer and printer repairs; CompTIA A+ certification preferred.
+ Must possess and maintain a US Government Secret level security clearance. Note: US citizenship is required to obtain a US Government security clearance.
+ Must possess a valid state issued driver's license.
**Work Environment, Physical Demands, and Mental Demands:**
Typical office environment with no unusual hazards, occasional lifting to 15 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines. Reports to Computer Operations Supervisor. Full-Time (five days/ week schedule with minimal overtime projected) Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
I.T. Helpdesk Specialist II
Information systems technician job in Henderson, NV
The IT Helpdesk Specialist II is responsible for assisting employees in providing technical support to when experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions.
Essential Duties and Responsibilities:
* Maintains a thorough understanding of all organizational standards, policies, procedures and guidelines
* Primary point of contact for all incoming help desk support tickets and IT Helpline calls
* Responsible for distributing and assigning help desk support tickets for the IT Department
* Provides Tier 2 Technical Support for all service-related calls received and escalates issues and concerns as needed
* May also participates as an after-hours support call center team member
* Provides general office support to the Information Technology Director and Manager with project as assigned
* Participates on committees, task forces, workgroups, and facilitates technology meetings and project groups as directed.
* Develops and maintains an excellent working relationship with other departments, ensuring the information technology department is well received and presented professionally and positively.
* Maintains a high-level confidentiality with regards to all internal, external matters and other material as deemed necessary.
* Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending technical seminars and training sessions.
Job Qualifications:
* High School Diploma and appropriate coursework in computer science, information technology, or other technical field of study and a minimum of 2 years' experience in a tier 2 help desk support role in a fast paced, multifaceted information technology department or equivalent combination of education, experience and equivalent related professional designations
* Demonstrate an ability to effectively partner with team members and end users to provide best in class service for all end users, hardware and software needs
* Champion for exceptional customer service in providing solutions to technological and operational issues and concerns for an entire enterprise system
* Successful track record in leading project-based work, ability to meet tight deadlines and prioritize competing demands based on needs assessments
* A commitment to excellence and to making a difference; results driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things
Schedule/Location:
* In Office - Henderson, NV or Monterey Park, CA
* Hours - 8:00am-5:00pm
Compensation/Benefits:
* Salary: $50,000-60,000/yr
* Health, Vision, & Dental Benefits
* Wellness & Mental Health: Shared benefits available for employees and their families
* Paid Time Off: Encouraging work-life balance and personal well-being
* 401(k) Plan: Access provided through Merrill Lynch
* Monthly Internet Stipend
About First Legal:
We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
First Legal is the first truly comprehensive File Thru Trial solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.