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Information systems technician jobs in New Hampshire - 240 jobs

  • Information Technology Support Specialist I

    Vinci Construction USA 2.9company rating

    Information systems technician job in Nashua, NH

    Position Type: Full Time (40+) Pay Type: Salary Seasonal Work: No Northeast Paving Benefits: Company Paid Basic Life Insurance Company Paid Long Term Disability Policy Company Paid Vacation & Holiday Pay Company Paid Parental Leave Company Paid Maternity Leave Company Paid Employee/Family Assistance Program (EAP) Voluntary Medical & Vision Insurance Voluntary Dental Insurance Voluntary Short Term Disability Voluntary Supplemental Term Life Voluntary Accident, Legal, Hospital, Critical Illness Policies 401(k) Plan w/Employer Match Annual Company Stock Purchase Opportunities Discount Partnerships: Verizon, Ford, Perkspot Health and Wellness Benefits, including Monthly Gym/Fitness Incentives General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Nashua, NH. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects. Key Duties Create, review and triage support Tier (1-2) tickets on a timely basis Project work related to the implementation of new technology tools. Provide end-user desktop support via remote support tools or in person visits Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly. Install and configure new computers, monitors, and printers. Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices Create clear, concise process and system diagrams and other supporting documentation Coordinate with vendors to execute software and firmware upgrades Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies Assist with other projects and tasks as required Identify issues requiring escalated support and route to the appropriate team or leadership. Identify recurring or unique issues, develop solutions, and verify successful implementation. Document and/or update documentation for identified issues, solutions, and procedures. Train and/or mentor junior team members. Share knowledge and best practices. Actively participate in team meetings and feedback sessions. Qualification Requirements General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience 3 + years of technical experience working with hardware/software Bachelor's degree or equivalent Experience Experience working in windows and virtualized environments Ability to utilize an ITSM system for change and incident management Microsoft training and related certifications are a plus Strong interpersonal, organizational and customer service skills Ability to work flexible/extended hours when requested or participate in an on-call schedule Able to work both independently and effectively with remote team members as necessary Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job: Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day. Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties. Lifting and transporting of moderately heavy objects (40 lbs). Drive to locations to assist users or deploy systems as needed Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job. Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required. Noise level in the office work environment is normal. Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees. Assess work environment for possible hazards and makes sure training is adequate to the task. Has proper personal protective equipment and tools, uses them appropriately for the given task. Speaks up if seeing an unsafe act Identifies and turns in near miss reports Asks for help, when needed, to perform tasks safely. Considers if there is a safer way to perform work and communicates. Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast. We support a Drug-Free Workplace. EOE AA M/F/Vet/Disability are encouraged to apply.
    $70k-99k yearly est. 5d ago
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  • Computer Field Tech Position-Portsmouth NH

    BC Tech Pro 4.2company rating

    Information systems technician job in Portsmouth, NH

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 13d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Information systems technician job in Concord, NH

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $87k-115k yearly 46d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Information systems technician job in Manchester, NH

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $65k-90k yearly est. 8d ago
  • IT Specialist

    Standex 4.5company rating

    Information systems technician job in Concord, NH

    in Concord, NH Must be a U.S. citizen (role supports CMMC‑controlled environments) The IT Support Specialist plays a crucial role in the global IT organization by ensuring a high performance of the service and customer satisfaction in the function that is the face of IT. The IT Support Specialist is part of the global IT Support and End User Services organization and manages and supports end users and their workplace equipment in their respective region. The IT Support Specialist reports to the IT Manager What You'll Do Respond to tickets, including initial triage Ticket resolution based on Knowledge Base articles and Standard Work Escalation of tickets as required as per Standard Work Installation, configuration, and support for all hardware, including laptops, desktops, printers, phones, etc. Installation, configuration, and support for all software, including Windows, Microsoft Office, and other company applications Support of company mobile devices Management of Users and Groups in Active Directory Tasks related to onboarding/offboarding of users Basic troubleshooting of VOIP-related issues Basic support of telephony Basic network troubleshooting Contribution to activities supporting network security and compliance Creation and review of knowledge base articles End-user training where relevant Maintain an excellent level of customer service What You'll Bring Completed IT apprenticeship or an associate's degree in computer science or comparable experience/knowledge Working experience with IT hardware such as desktops, laptops, printers etc. Basic networking knowledge Professional-level knowledge of MS Windows (Client and Server), MS Office, M365, and other typical desktop applications Excellent communication skills, both verbal and written Excellent command of the English language, both oral and written; additional languages are a plus Working knowledge of general IT-related Business Administration Processes Willing/able to travel Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident What We Value Ability to create and maintain professional business relationships Basic problem solving Ability to meet deadlines and manage stress effectively in high-pressure situations Ability to self-motivate with a positive attitude Driven to develop new skills
    $94k-124k yearly est. 10d ago
  • Device Support Specialist - Fresno, CA

    Novocure Inc. 4.6company rating

    Information systems technician job in Portsmouth, NH

    The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs. The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include: Educate patients on TTFields therapy and initiating treatment Provide ongoing enhanced training sessions for patients and caregivers Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits Demonstrate empathy and understanding when interacting with patients and their caregivers Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays) Manage responsibilities and workload independently within your designated regional territory Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes Manage administrative tasks in a timely and efficient manner, including but not limited to: Documentation in customer relationship management (CRM) system Expense reporting Equipment inventory management Ongoing trainings, assessments, and other regulatory tasks Regular travel by vehicle and air to support patient care and service needs Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle Adapt to frequently changing business needs and schedules to ensure seamless patient support QUALIFICATIONS/KNOWLEDGE: Minimum Requirement: Associate's degree with 2 to 3 years' relevant professional experience OR Bachelor's degree with 1 to 2 years' relevant professional experience Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred Experience working in a for-profit environment preferred Strong emotional intelligence and situational awareness Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit) Must possess a valid driver's license Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management Commercial air travel required, with potential travel outside of the assigned territory Primary residence must be within assigned territory Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment Assigned territory subject to change based upon business need Attendance at company meetings, both within and outside of the assigned territory, is required OTHER: Ability to lift up to 50 pounds Ability to drive long distances Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy #LI-RJ1
    $24k-31k yearly est. 1d ago
  • IT Technician

    E&R Laundry and Dry Cleaners

    Information systems technician job in Manchester, NH

    Job Description We are currently searching for an Information Technology (IT) Technician who is eager to grow, solutions-oriented, and a team player. This is a junior-level, hands-on role with responsibilities spanning hardware, software, and network support. Some professional IT experience is required, but we are willing to train the right candidate. Responsibilities Include (but are not limited to): Troubleshoot and repair PC hardware and software Maintain and service over 125 computers across the facility Provide basic network troubleshooting Operate and support CCTV systems and IP-based telephony Assist with database troubleshooting (SQL and/or FoxPro experience a plus) Train users on PC-related systems and applications Configure and deploy mobile devices with company-specific apps Perform general maintenance and cleaning of PCs Support barcode and RFID system functionality Participate in limited "on-call" availability for urgent support issues
    $31k-60k yearly est. 30d ago
  • Associate Automation & Manufacturing Execution Systems (MES) Support Specialist

    Capsugel Holdings Us 4.6company rating

    Information systems technician job in Portsmouth, NH

    Associate Automation & Manufacturing (MES) Support Specialist The Associate Automation & MES Support Specialist will focus on supporting internal customers who use Syncade and DeltaV. This role is also responsible for assisting in performing tasks associated with the creation, maintenance, and upkeep of the Syncade and DeltaV Systems. *** Shift Schedule: The shift schedule is from 6pm-6am on a rotating schedule each week *** What you will get: Competitive salary and comprehensive benefits package. Opportunities for career growth and development. Supportive and inclusive work environment. Access to cutting-edge technology and tools. Flexible work schedule with rotating shifts. Collaboration with experienced professionals. Comprehensive medical, dental, and vision insurance. Access to our full list of global benefits: ************************************** What you will do: Troubleshoot Syncade and DeltaV systems to resolve issues. Support floor activities to ensure successful process completion. Collaborate with supervisors to update logic and batch records. Assist production via Helpdesk with technical support. Perform testing and validation for system changes. Manage user accounts and system maintenance tasks. Analyze material data from SAP and integrate into systems. What we are looking for: Associate's Degree in science-related discipline, Bachelor's Degree is preferred or Equivalent Experience. 1+ years of experience in biotech or related environment. Basic knowledge of Controls and MES software. Strong written and verbal communication skills. Ability to work effectively in teams and independently. Analytical thinking and problem-solving abilities. Willingness to learn and adapt in a dynamic setting. At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.
    $53k-83k yearly est. Auto-Apply 23d ago
  • Technical Support Specialist II - IT Services - Full Time

    Solutionhealth

    Information systems technician job in Manchester, NH

    Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms. About the Job: The Technical Support Specialist II provides Tier II desktop support for SolutionHealth. The position is responsible for the deployment, on-going maintenance and management of all desktops, laptops, printers, and mobile devices owned by the organization for staff use. In addition, the specialist will be required to provide application support for core desktop applications used within the organization. What You'll Do: Utilize a variety of tools and applications to diagnose and resolve various complex technical and application issues, in-person and remotely. Responds to support requests via telephone, email and in-person via the ticketing system. Analyzes and resolves mildly complex technical problems that arise with application and hardware used by the SolutionHealth user community. Triages and escalates more complex technical issues to Tier III or Tier IV support teams. Installs new desktops, laptops, printers and peripheral devices daily for the SolutionHealth end user community. Maintains accurate inventory of IT assets and equipment for the organization. Hours vary based on Health System needs and can include nights and/or weekends. Requires occasional local travel and is part of a rotating 7X24 on-call schedule and may require off hours work. Who You Are: Education: An Associate's Degree or equivalent in Information Systems or related field required. A Bachelor's Degree or equivalent in Information Systems or related field preferred. Licensure/certification: COMP TIA A+ certification or equivalent required Industry certifications (Network+, MCP, MCSA, MCSE, etc.) preferred. Experience: A minimum of 3-5 years' experience supporting PCs in a networked environment required. 5+ years' experience preferably in a healthcare setting preferred. Why You'll Love Us: Health, dental, prescription, and vision coverage for full-time & part-time employees Short-term disability, long-term disability, and life insurance coverage Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan And more! Work Shift: M-F - 8am - 4:30pm SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
    $42k-71k yearly est. Auto-Apply 37d ago
  • IT Specialist

    Back Bay Networks 3.7company rating

    Information systems technician job in Dover, NH

    Back Bay Networks is a dynamic and growing Managed Services Provider (MSP) committed to delivering exceptional IT support and solutions to our diverse client base in the Dover, New Hampshire area and beyond. We pride ourselves on our proactive approach, technical expertise, and dedication to fostering strong client relationships. Join our supportive team and play a key role in empowering our clients through reliable and efficient technology. Position Overview: As a Mid-Tier IT Specialist at Back Bay Networks, you will contribute to our service delivery team, providing our clients with comprehensive technical support and proactive solutions. You will serve as a primary point of contact for various IT needs, including system implementation, user support, and issue resolution across both Windows and mac OS environments. This role requires a strong blend of technical proficiency, problem-solving skills, and a commitment to delivering outstanding customer service, both remotely and on-site. Responsibilities: Provide expert-level end-user support for installing, configuring, and effectively utilizing various software and hardware solutions across mac OS and Windows operating systems. Independently troubleshoot and resolve a wide range of technical issues efficiently and effectively via phone, email, and remote access tools, escalating complex problems to senior team members when necessary. Perform on-site diagnostics, repair, and maintenance for client IT infrastructure when remote resolution is not feasible, ensuring minimal disruption to their operations. Maintain a deep and current understanding of the technologies and services offered by Back Bay Networks to provide informed and accurate solutions to client inquiries. Accurately and thoroughly document all customer interactions, troubleshooting steps, and resolutions within our ticketing system, contributing to our knowledge base. Administer and support client environments leveraging Windows Server (2012-2022), Active Directory, Microsoft Exchange, and Microsoft 365, including user management, security configurations, and essential maintenance. Proactively communicate customer concerns, recurring issues, and potential service improvements to relevant internal teams to enhance service delivery. Assist with technical aspects of pre-sales activities, including solution demonstrations and scope definition, as well as the on-site implementation and training of new technologies for clients. Maintain organized digital and physical file systems, correspondence, and client records in accordance with company policies. Job Requirements: Minimum of 3-5 years of progressive hands-on IT experience, with a demonstrable track record supporting diverse client environments. Solid expertise in managing and troubleshooting Windows Server environments (2012-2022), Active Directory (user and group management, GPOs), Windows client operating systems, and mac OS in a business setting. Proven ability to diagnose and resolve networking issues, including basic firewall configuration and troubleshooting (e.g., understanding of ports, protocols). Experience with various backup and recovery technologies and strategies. Exceptional customer service and communication skills, with the ability to explain technical concepts clearly to both technical and non-technical users. Strong analytical and problem-solving skills, with the capacity to manage multiple priorities and tasks effectively in a dynamic environment. Familiarity with email systems such as Microsoft Exchange and Microsoft 365 administration. Must successfully pass a background check. Must reside within a 1-hour driving radius of our Dover, NH office to facilitate timely on-site support. Preferred Skills and Experience (Not Required): ITSM certifications (ITIL Foundation or higher). Project Management fundamentals or certifications (e.g., CAPM). Networking certifications (e.g., CompTIA Network+, Cisco CCNA). Security certifications (e.g., CompTIA Security+, CompTIA CySA+). Cloud platform experience and/or certifications (e.g., Microsoft Azure Fundamentals, AWS Certified Cloud Practitioner). Prior experience working for a Managed Services Provider (MSP). Hands-on experience with Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools. Relevant Microsoft certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator Associate). Join Our Team! We encourage you to apply if you are a highly motivated and skilled IT professional looking for a challenging and rewarding opportunity to grow your career with a supportive and forward-thinking MSP! We value collaboration, continuous learning, and a commitment to exceeding client expectations.
    $84k-112k yearly est. 20d ago
  • IT Support Specialist 1

    Northeast Paving

    Information systems technician job in Nashua, NH

    Position Type: Full Time (40+) Pay Type: Hourly/Salary Seasonal Work: Yes or No Newport Construction Benefits: * Medical, Dental & Vision Insuranc * Company Paid Basic Life Insurance * Company Paid Long Term Disability Policy * Company Paid Vacation & Holiday Pay * Company Paid Parental Leave * Company Paid Maternity Leave * Company Paid Employee/Family Assistance Program (EAP) * Voluntary Medical & Vision Insurance * Voluntary Dental Insurance * Voluntary Short Term Disability * Voluntary Supplemental Term Life * Voluntary Accident, Legal, Hospital, Critical Illness Policies * 401(k) Plan w/Employer Match * Annual Company Stock Purchase Opportunities * Discount Partnerships: Verizon, Ford, Perkspot * Health and Wellness Benefits, including Monthly Gym/Fitness Incentives General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Nashua, NH. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects. Key Duties * Create, review and triage support Tier (1-2) tickets on a timely basis * Project work related to the implementation of new technology tools. * Provide end-user desktop support via remote support tools or in person visits * Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly. * Install and configure new computers, monitors, and printers. * Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices * Create clear, concise process and system diagrams and other supporting documentation * Coordinate with vendors to execute software and firmware upgrades * Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies * Assist with other projects and tasks as required * Identify issues requiring escalated support and route to the appropriate team or leadership. * Identify recurring or unique issues, develop solutions, and verify successful implementation. * Document and/or update documentation for identified issues, solutions, and procedures. * Train and/or mentor junior team members. Share knowledge and best practices. * Actively participate in team meetings and feedback sessions. Qualification Requirements General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience * 3 + years of technical experience working with hardware/software * Bachelor's degree or equivalent Experience * Experience working in windows and virtualized environments * Ability to utilize an ITSM system for change and incident management * Microsoft training and related certifications are a plus * Strong interpersonal, organizational and customer service skills * Ability to work flexible/extended hours when requested or participate in an on-call schedule * Able to work both independently and effectively with remote team members as necessary Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job: * Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day. * Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties. * Lifting and transporting of moderately heavy objects (40 lbs). * Drive to locations to assist users or deploy systems as needed Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job. * Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required. * Noise level in the office work environment is normal. Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees. * Assess work environment for possible hazards and makes sure training is adequate to the task. * Has proper personal protective equipment and tools, uses them appropriately for the given task. * Speaks up if seeing an unsafe act * Identifies and turns in near miss reports * Asks for help, when needed, to perform tasks safely. * Considers if there is a safer way to perform work and communicates. Newport Construction is experienced in all forms of heavy civil construction. Our talented engineers and skilled craft employees are experts in all manner of projects, and in all work environments including the most heavily trafficked urban areas. Whatever the project, Newport Construction has the talent, experience, and resources to deliver. Our teams are formed by experts in the construction industry who can build state-of-the-art roads, bridges, railways, and commercial centers. These teams are committed to delivering the highest-quality services on time, on budget, and engineered to provide maximum value to our clients in both the public and private markets. We support a Drug-Free Workplace. EOE AA M/F/Vet/Disability are encouraged to apply. Blythe Construction, Inc. - Hubbard Construction Company - Northeast Paving - Sunmount Paving - Virginia Paving Company, are hereby referred to as Vinci Construction USAAccessibility: If you need an accommodation as part of the employment process please contact Human Resources at Blythe Construction, Inc.: Phone: ************Hubbard Construction Company: Phone: ************Eurovia Atlantic Coast, LLC:Phone: ************ Vinci Construction USA is an Equal Opportunity Employer.Vinci Construction USA is committed to providing a fair and equal employment opportunity workplace. All hiring and promotional decisions are made without regard to race, color, religion, sex (including pregnancy), genetic information, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other status that is protected by federal, state, or local law. If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language:
    $43k-72k yearly est. 60d+ ago
  • Associate Automation & Manufacturing Execution Systems (MES) Support Specialist

    Lonza, Inc.

    Information systems technician job in Portsmouth, NH

    Associate Automation & Manufacturing (MES) Support Specialist The Associate Automation & MES Support Specialist will focus on supporting internal customers who use Syncade and DeltaV. This role is also responsible for assisting in performing tasks associated with the creation, maintenance, and upkeep of the Syncade and DeltaV Systems. * Shift Schedule: The shift schedule is from 6pm-6am on a rotating schedule each week * What you will get: * Competitive salary and comprehensive benefits package. * Opportunities for career growth and development. * Supportive and inclusive work environment. * Access to cutting-edge technology and tools. * Flexible work schedule with rotating shifts. * Collaboration with experienced professionals. * Comprehensive medical, dental, and vision insurance. Access to our full list of global benefits: ************************************** What you will do: * Troubleshoot Syncade and DeltaV systems to resolve issues. * Support floor activities to ensure successful process completion. * Collaborate with supervisors to update logic and batch records. * Assist production via Helpdesk with technical support. * Perform testing and validation for system changes. * Manage user accounts and system maintenance tasks. * Analyze material data from SAP and integrate into systems. What we are looking for: * Associate's Degree in science-related discipline, Bachelor's Degree is preferred or Equivalent Experience. * 1+ years of experience in biotech or related environment. * Basic knowledge of Controls and MES software. * Strong written and verbal communication skills. * Ability to work effectively in teams and independently. * Analytical thinking and problem-solving abilities. * Willingness to learn and adapt in a dynamic setting. At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.
    $45k-68k yearly est. Auto-Apply 22d ago
  • Client Transportation & Client Operations Support staff

    Ridge RTC

    Information systems technician job in Milton, NH

    Full-time Description The Transportation & Logistics Coordinator supports daily operational needs related to client transportation, shipping and receiving, intake and discharge processes, and vehicle fleet readiness. This role ensures that clients are transported safely and on time to appointments, assists with routine operational tasks, and provides flexible support to the Operations department. The position requires reliability, strong organization, good communication, and the ability to adjust priorities in a fast-moving environment. Requirements Primary Responsibilities Client Transportation Coordinate and complete client transportation for medical appointments, program outings, and other authorized travel. Maintain professional, calm, and supportive interactions with clients while in transit. Ensure all safety, supervision, and documentation requirements are adhered to during transport. Vehicle Fleet Support Conduct daily vehicle readiness checks (fuel, maintenance needs, cleanliness, mileage logs). Schedule routine maintenance and repairs under the direction of the Operations Director. Assist with seasonal needs (winter tires, inspections, registration renewals). Shipping & Receiving Manage incoming and outgoing packages, supplies, and mail. Deliver items to appropriate staff, departments, or dorms in a timely manner. Assist with storing, organizing, or distributing operational supplies Intake & Discharge Support Assist with client intake and discharge, including luggage checks, item inventory, and transporting belongings. Coordinate the delivery or pickup of client items (e.g., luggage, medical items, personal packages). Support staff in ensuring all intake/discharge materials are secured, logged, and distributed. General Operational Support Pick up prescriptions, supplies, or equipment as needed. Assist with moving furniture, setting up program spaces, or other hands-on facilities tasks as directed. Provide flexible support to Leadership, Operations, Admissions, and Medical departments as needs arise. Required Skills & Attributes Highly reliable, organized, and detail-oriented. Excellent communication and professional boundaries with clients. Valid driver's license with clean driving record. Comfortable driving vans in varying weather and road conditions. Ability to lift and move items (luggage, supplies, boxes). Flexible schedule, including occasional evenings or weekends. Must pass drug test.
    $36k-53k yearly est. 60d+ ago
  • Help Desk Technician

    Suzor It

    Information systems technician job in Plymouth, NH

    Salary: $22.50 to $26.50 per hour Suzor IT provides a turn-key technology department for K-12 schools and Municipalities. Our team works closely with K-12 students, teachers, parents, and municipal employees to help them implement and utilize technology on a daily basis. An Ideal Candidate Is: An ideal candidate is someone who is friendly, eager to learn with a passion for helping people. If you come with the people skills, we can teach you the tech skills. Helpdesk Technician Job Description We are looking for an individual to work directly with our K-12 and/or Municipal customers. The day-to-day role will include helping teachers teach, students learn, and municipal employees serve their communities through supporting their technology needs. The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating issues when necessary. The individual will be working alongside a team which includes a lead technician, virtual office tech, and a Director of IT to meet the goals and needs of the school. Help Desk Technician Responsibilities: Providing support to users over the phone or via remote access. This includes communicating technical information in a clear and understandable manner to non-technical users. Establishing good relationships with all departments and colleagues. Diagnosing/troubleshooting issues with computer software, peripherals, and hardware. Installing and configuring hardware and software components. Repairing or replacing damaged hardware. Educating staff on best technology/security practices. Performing tests and evaluations of new software and hardware. Creating and managing technical documentation. Providing basic computer training. Help Desk Technician Requirements: 2+ years of customer service experience. Relevant License/Certification - CompTIA A+ (Preferred) Excellent written and verbal communication skills. Good interpersonal skills. Attention to detail. Good problem-solving skills. Help Desk Technician Compensation, Benefits, Schedule, and Location Compensation: $22.50 to $26.50 per hour Schedule: Part-time Location: This position may require some travel. Benefits include: 401(k) Paid time off Mileage reimbursement
    $22.5-26.5 hourly 16d ago
  • Corporate IT Audit Specialist

    Riverstone Resources 4.7company rating

    Information systems technician job in Manchester, NH

    Job Description Hybrid to Manchester, NH: remote days Monday and Friday, onsite the rest. Under the general direction of the VP/Leader of Corporate Audit Services, the Corporate IT Audit Specialist will report to and support the Corporate Audit Services (CAS) Manager in deploying an integrated audit process. As CAS co-sources with a third-party Technology Risk Advisory team for IT risk and audit expertise, this role will engage directly with Technology Risk Advisory management on all IT-related projects. This role is crucial due to the heavy reliance on the integrity of digitally stored data, as well as the availability and reliability of applications and infrastructure systems in business processes. Additionally, this role supports CAS' data analytics and automation initiatives to extract meaningful insights to enhance audit procedures and the value of audit deliverables. Essential Functions Evaluate the design and adequacy of Business Process, IT General and Application Controls, as well as other operational controls around the IT infrastructure, applications, and Cybersecurity protocols. Execute risk-based audit procedures for IT and Business Process controls in accordance with Sarbanes-Oxley (SOX) requirements. Investigate and address complex issues and control deficiencies, collaborating with responsible management to develop effective solutions/action plans. Provide technology-related guidance to CAS team members to progressively increase team knowledge of IT auditing concepts and techniques. Leverage technology and automation/data analytics tools to extract meaningful insights and streamline audit procedures with increased audit coverage and efficiencies. Conduct IT risk assessments and advisory engagements for new systems or upgrades, changes in processes and operations, data migrations, etc., and advise management on appropriate risks and control requirements. Build and maintain strong relationships with IT business partners across the company - be recognized as a trusted partner and advisor providing quality insight regarding IT risks and controls. Utilize the AuditBoard Connected Risk GRC solution to maintain and govern IT-related risks and controls, in addition to supporting CAS' role as gatekeeper of RiverStone's risk register and control matrix. Leverage automation/data analytics tools to enhance audit work (i.e., Alteryx, SQL). Experience 1 to 3 years of internal/external IT audit, Technology/IT operational risk management Strong technical experience with Excel and Microsoft applications for analytics and presentation Demonstrated experience supporting IT risk and audit projects across multiple business lines, including assessment of IT risks and the design and adequacy of mitigating controls Working knowledge and experience with IT operations, cybersecurity principles, and emerging technologies including cloud-based applications and agile software development Familiarity with the regulatory environment and how technology risks are viewed Experience in the financial or insurance sector a plus Required Education Bachelor's Degree in Information Technology or Business fields with an interest in Computer Information Systems or Management Information Systems, equivalent work experience Preferred Education or Certification Certification(s) - Certified Information Systems Auditor (CISA); Certified Internal Auditor (CIA); Certified in Risk and Information Systems Control (CRISC); Associate in Insurance Data Analytics (AIDA); AuditBoard Certifications - desired but not required. Candidate will have the ability to commit to obtaining a professional certification within 12 months of hire date. Travel Minimal. Examples may include occasional site visits to US Runoff locations, or Fairfax affiliates, as well as external training opportunities. Work Environment / Physical Demands This position operates in a professional, collaborative environment and must have the ability to timely produce thorough, accurate work with many competing demands, deadlines, and distractions. The position uses standard equipment such as phones, computers, copiers/printers and filing cabinets. Noise level is moderate. Other Duties (Disclaimer Statement) RiverStone retains the right to change or assign other duties to this position as needed, or other duties or responsibilities may change or be assigned as needed. Diversity, Equity, Inclusion & Belonging RiverStone Resources, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ+, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law.
    $111k-139k yearly est. 9d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information systems technician job in Concord, NH

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-41k yearly est. 1d ago
  • IT Technician

    E&R Laundry and Dry Cleaners

    Information systems technician job in Manchester, NH

    We are currently searching for an Information Technology (IT) Technician who is eager to grow, solutions-oriented, and a team player. This is a junior-level, hands-on role with responsibilities spanning hardware, software, and network support. Some professional IT experience is required, but we are willing to train the right candidate. Responsibilities Include (but are not limited to): Troubleshoot and repair PC hardware and software Maintain and service over 125 computers across the facility Provide basic network troubleshooting Operate and support CCTV systems and IP-based telephony Assist with database troubleshooting (SQL and/or FoxPro experience a plus) Train users on PC-related systems and applications Configure and deploy mobile devices with company-specific apps Perform general maintenance and cleaning of PCs Support barcode and RFID system functionality Participate in limited "on-call" availability for urgent support issues
    $31k-60k yearly est. 60d+ ago
  • IT Specialist

    Back Bay Networks 3.7company rating

    Information systems technician job in Dover, NH

    Back Bay Networks is a dynamic and growing Managed Services Provider (MSP) committed to delivering exceptional IT support and solutions to our diverse client base in the Dover, New Hampshire area and beyond. We pride ourselves on our proactive approach, technical expertise, and dedication to fostering strong client relationships. Join our supportive team and play a key role in empowering our clients through reliable and efficient technology. Position Overview: As a Mid-Tier IT Specialist at Back Bay Networks, you will contribute to our service delivery team, providing our clients with comprehensive technical support and proactive solutions. You will serve as a primary point of contact for various IT needs, including system implementation, user support, and issue resolution across both Windows and mac OS environments. This role requires a strong blend of technical proficiency, problem-solving skills, and a commitment to delivering outstanding customer service, both remotely and on-site. Responsibilities: Provide expert-level end-user support for installing, configuring, and effectively utilizing various software and hardware solutions across mac OS and Windows operating systems. Independently troubleshoot and resolve a wide range of technical issues efficiently and effectively via phone, email, and remote access tools, escalating complex problems to senior team members when necessary. Perform on-site diagnostics, repair, and maintenance for client IT infrastructure when remote resolution is not feasible, ensuring minimal disruption to their operations. Maintain a deep and current understanding of the technologies and services offered by Back Bay Networks to provide informed and accurate solutions to client inquiries. Accurately and thoroughly document all customer interactions, troubleshooting steps, and resolutions within our ticketing system, contributing to our knowledge base. Administer and support client environments leveraging Windows Server (2012-2022), Active Directory, Microsoft Exchange, and Microsoft 365, including user management, security configurations, and essential maintenance. Proactively communicate customer concerns, recurring issues, and potential service improvements to relevant internal teams to enhance service delivery. Assist with technical aspects of pre-sales activities, including solution demonstrations and scope definition, as well as the on-site implementation and training of new technologies for clients. Maintain organized digital and physical file systems, correspondence, and client records in accordance with company policies. Job Requirements: Minimum of 3-5 years of progressive hands-on IT experience, with a demonstrable track record supporting diverse client environments. Solid expertise in managing and troubleshooting Windows Server environments (2012-2022), Active Directory (user and group management, GPOs), Windows client operating systems, and mac OS in a business setting. Proven ability to diagnose and resolve networking issues, including basic firewall configuration and troubleshooting (e.g., understanding of ports, protocols). Experience with various backup and recovery technologies and strategies. Exceptional customer service and communication skills, with the ability to explain technical concepts clearly to both technical and non-technical users. Strong analytical and problem-solving skills, with the capacity to manage multiple priorities and tasks effectively in a dynamic environment. Familiarity with email systems such as Microsoft Exchange and Microsoft 365 administration. Must successfully pass a background check. Must reside within a 1-hour driving radius of our Dover, NH office to facilitate timely on-site support. Preferred Skills and Experience (Not Required): ITSM certifications (ITIL Foundation or higher). Project Management fundamentals or certifications (e.g., CAPM). Networking certifications (e.g., CompTIA Network+, Cisco CCNA). Security certifications (e.g., CompTIA Security+, CompTIA CySA+). Cloud platform experience and/or certifications (e.g., Microsoft Azure Fundamentals, AWS Certified Cloud Practitioner). Prior experience working for a Managed Services Provider (MSP). Hands-on experience with Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools. Relevant Microsoft certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator Associate). Join Our Team! We encourage you to apply if you are a highly motivated and skilled IT professional looking for a challenging and rewarding opportunity to grow your career with a supportive and forward-thinking MSP! We value collaboration, continuous learning, and a commitment to exceeding client expectations.
    $84k-112k yearly est. 49d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information systems technician job in Manchester, NH

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-41k yearly est. 14d ago
  • Corporate IT Audit Specialist

    Riverstone Resources, LLC 4.7company rating

    Information systems technician job in Manchester, NH

    Hybrid to Manchester, NH: remote days Monday and Friday, onsite the rest. Under the general direction of the VP/Leader of Corporate Audit Services, the Corporate IT Audit Specialist will report to and support the Corporate Audit Services (CAS) Manager in deploying an integrated audit process. As CAS co-sources with a third-party Technology Risk Advisory team for IT risk and audit expertise, this role will engage directly with Technology Risk Advisory management on all IT-related projects. This role is crucial due to the heavy reliance on the integrity of digitally stored data, as well as the availability and reliability of applications and infrastructure systems in business processes. Additionally, this role supports CAS' data analytics and automation initiatives to extract meaningful insights to enhance audit procedures and the value of audit deliverables. Essential Functions Evaluate the design and adequacy of Business Process, IT General and Application Controls, as well as other operational controls around the IT infrastructure, applications, and Cybersecurity protocols. Execute risk-based audit procedures for IT and Business Process controls in accordance with Sarbanes-Oxley (SOX) requirements. Investigate and address complex issues and control deficiencies, collaborating with responsible management to develop effective solutions/action plans. Provide technology-related guidance to CAS team members to progressively increase team knowledge of IT auditing concepts and techniques. Leverage technology and automation/data analytics tools to extract meaningful insights and streamline audit procedures with increased audit coverage and efficiencies. Conduct IT risk assessments and advisory engagements for new systems or upgrades, changes in processes and operations, data migrations, etc., and advise management on appropriate risks and control requirements. Build and maintain strong relationships with IT business partners across the company - be recognized as a trusted partner and advisor providing quality insight regarding IT risks and controls. Utilize the AuditBoard Connected Risk GRC solution to maintain and govern IT-related risks and controls, in addition to supporting CAS' role as gatekeeper of RiverStone's risk register and control matrix. Leverage automation/data analytics tools to enhance audit work (i.e., Alteryx, SQL). Experience 1 to 3 years of internal/external IT audit, Technology/IT operational risk management Strong technical experience with Excel and Microsoft applications for analytics and presentation Demonstrated experience supporting IT risk and audit projects across multiple business lines, including assessment of IT risks and the design and adequacy of mitigating controls Working knowledge and experience with IT operations, cybersecurity principles, and emerging technologies including cloud-based applications and agile software development Familiarity with the regulatory environment and how technology risks are viewed Experience in the financial or insurance sector a plus Required Education Bachelor's Degree in Information Technology or Business fields with an interest in Computer Information Systems or Management Information Systems, equivalent work experience Preferred Education or Certification Certification(s) - Certified Information Systems Auditor (CISA); Certified Internal Auditor (CIA); Certified in Risk and Information Systems Control (CRISC); Associate in Insurance Data Analytics (AIDA); AuditBoard Certifications - desired but not required. Candidate will have the ability to commit to obtaining a professional certification within 12 months of hire date. Travel Minimal. Examples may include occasional site visits to US Runoff locations, or Fairfax affiliates, as well as external training opportunities. Work Environment / Physical Demands This position operates in a professional, collaborative environment and must have the ability to timely produce thorough, accurate work with many competing demands, deadlines, and distractions. The position uses standard equipment such as phones, computers, copiers/printers and filing cabinets. Noise level is moderate. Other Duties (Disclaimer Statement) RiverStone retains the right to change or assign other duties to this position as needed, or other duties or responsibilities may change or be assigned as needed. Diversity, Equity, Inclusion & Belonging RiverStone Resources, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ+, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law.
    $111k-139k yearly est. Auto-Apply 7d ago

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