Information systems technician jobs in New Mexico

Minimum Offer $ 19.28/hr. Maximum Offer $ 28.91/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: Urogynecology Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. FTE: 0.05 PRN Shift: Days Position Summary: Assist with full range of advanced patient care duties to include triage, treatment and procedures. Perform a variety of clerical duties in support of department. Monitor Quality Assurance activities. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment my include neonate, pediatric, adolescent, adult and geriatric age groups. Detailed responsibilities: * ADMINISTRATION - Perform various administrative functions such as monitoring expenditures and preparing reports and correspondence; may participate in a variety of research projects to develop service plans; may propose changes to program policies and procedures * PATIENT CARE - Provide advanced patient initial screening; take and record vital signs; record chief complaint and patient medical history; ensure patient chart is signed by attending physician * PATIENT CARE - Collect and store specimens; conduct tests, triage patients and perform procedures as required within scope of practice * FACILITY - Maintain a sanitary work area to include patient care rooms, equipment and instruments; report equipment malfunctions, maintain appropriate PAR levels * INTERPERSONAL RELATIONS - Establish and maintain effective interpersonal business relationships with patients, visitors, physicians and all Hospitals personnel * PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols * PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes * PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk * PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner * PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" * PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable Qualifications Education: Essential: * High School or GED Equivalent * Program Graduate Education specialization: Essential: * Medical Assistant or Military Equivalent Experience: Essential: 1 year directly related experience Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Membership in Society of Urological Nurses Association (SUNA) Credentials: Essential: * CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days Physical Conditions: Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. xevrcyc Physical Demand requirements are in excess of those for Light Work. Working conditions: Essential: * Med Haz: Mod exposure to chemicals/dangerous equip/materials * Tuberculosis testing is completed upon hire and additionally as required Department: Clinical Nursing Support

Full job description We are seeking an Innovation, Collaborative, and Value Driven mindset individual to join our growing team. The ideal candidate must have a pragmatic results-driven attitude and problem-solving skills Desired skills & experience · Knowledge of Excel and/or other business analytics tools. · CRM knowledge is a must · Basic experience in HTML and/or JavaScript (Weebly) · Experience with Google AdWords, Google Analytics, Facebook Advertising, and Search Engine Optimization. · Basic experience in Digital Marketing · Knowledge of CHATGPT · Highly proficient using spreadsheet and data analysis software (e.g., Google Workspace (Gmail, Sheets, Docs), Slack, Jira,) Well-versed in G Suite Knowledgeable in Search Engine Optimization (SEO) to improve organic search rankings and visibility. Experienced in Search Engine Marketing (SEM) to drive paid traffic What You'll Do: Build landing pages, blogs, emails, workflows, website modules, and other deliverables Perform data migrations from CSV files over to Monday.com Set up integrations with the available apps from the marketplace. Build complete sales and service processes. Produce high-quality work that exceeds client expectations with a quick turnaround time Provide effective and real-time communication and project management in Monday.com Educate the internal team on the process, and execute best practices Set up and manage automation on Monday.com. Knowledge and experience with SEO, SEM, and PPC advertising. Creating and managing pay-per-click (PPC) advertising campaigns on platforms such as Google AdWords Strong analytical and data-driven and decision-making skills Ability to work independently and manage multiple projects simultaneously. Passion for staying up to date on the latest trends and developments. Knowledge of AI (i.e ChatGPT) in SDLC Design and implement algorithms and models that enable the use of ChatGPT in our product Work closely with other members of the team to ensure cohesive and effective implementation of ChatGPT Stay up-to-date with the latest developments in natural language processing and machine learning, and incorporate new techniques and technologies as appropriate Conduct market research to identify trends, customer needs, and opportunities for new products and services Job Types: Full-time, Part-time, Contract Pay: $15.00 per hour License/Certification: Driver's License (Required) Work Location: In person

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Technology/Low Voltage IT Tech Date Available: 01/05/2026 Closing Date: Until Filled LOVINGTON MUNICIPAL SCHOOLS Position: Low Voltage IT Technician General Job Description: The IT Low Voltage Technician supports the school district's technology infrastructure by installing, maintaining, and troubleshooting low voltage systems including data, voice, video, and security cabling. This position ensures that all structured cabling systems are installed to current standards and contribute to the reliable operation of district-wide technology systems that support learning, communication, and safety. Qualifications: High school diploma or GED New Mexico ES-3J Ability to work with large numbers of co-workers, students, and staff and maintain a positive attitude. Valid New Mexico driver's license Such alternatives to the above qualifications as the Superintendent may find appropriate and acceptable. Essential Duties and Responsibilities: Manage assigned workorders in a timely manner Manage tasks to avoid disrupting classroom instruction Working knowledge of industry standards such as TIA/EIA, BICSI, and NEC for low voltage wiring Attend training workshops required by the District to keep abreast of current trends, new developments in the industry Install, terminate, and test low voltage cabling (Cat5e, Cat6, fiber optic, coaxial, etc.) for data, voice, video, and security systems. Perform regular inspections and testing of cabling infrastructure to ensure system integrity and performance. Coordinate the installation and relocation of network equipment including switches, wireless access points, and surveillance cameras. Read and interpret blueprints, schematics, and technical drawings related to low voltage systems. Maintain accurate records of installations, service requests, repairs, and inspections. Coordinate with IT staff, vendors, contractors, and school personnel to support ongoing and future technology projects. Ensure all work complies with applicable codes, standards, and safety regulations. Troubleshoot and resolve connectivity issues related to cabling and physical network connections. Assist in the deployment and maintenance of VoIP phone systems and classroom A/V equipment as needed. Provide input on design and improvement of the district's low voltage infrastructure. Additional Duties and Responsibilities: Assist with technology-related moves, additions, and changes throughout the district. Support the installation and maintenance of intercom, bell, and paging systems. Participate in school safety initiatives involving surveillance and access control systems. Maintain tools, equipment, vehicle, and inventory of cabling materials. Respond to emergency service calls outside regular hours as required. Perform other duties as assigned by the Technology Director or other supervisory personnel. Physical Requirements: Sitting, standing, lifting and carrying (up to 50 pounds), climbing stairs, reaching, squatting, kneeling, and moving light furniture may be required. Safety & Health: Knowledge of universal hygiene precautions. Knowledge and training in first aid procedures required for handling athletic related injuries. Equipment/Material Handled: Must know how to properly operate or be willing to learn to operate all multimedia equipment including current technology. Hand tools, equipment, ladders, platforms, trucks, scissor lift, man lift and other tools particular to this trade skill. Work Environment: The work environment varies greatly in the place of work from working in a building alone to working in school facilities with large numbers of people. Conditions range from working outside in the extreme hot of the summer, to comfortable building, to working outside in very cold temperatures. Work schedule will depend on assignment. Flexibility and patience are required. Must be self-motivated and able to complete job assignment without direct supervision. Must be able to work under stressful conditions. Must be able to work within various degrees of noise, temperature, and air quality. Interruptions of work are routine. SALARY: Technology Salary Schedule Level IV

RESPEC seeks an experienced Project Manager/Senior Project Manager to primarily support our Denver, CO location. The position may be based in one of our offices located in Colorado Springs, Denver, Grand Junction, or Loveland. Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is looking for a Service Center Technician to help support our federal client by serving as a Tier III escalation point for complex technical issues across mission-critical healthcare systems. You will coordinate installation, testing, troubleshooting, and maintenance of Windows and cloud infrastructure supporting EHR applications and services. You will also drive SLA adherence, structured documentation, reporting, and knowledge management to improve service quality and customer satisfaction in a highly regulated environment. What You'll Do Serve as a Tier III escalation point for advanced technical issues in a multi-server, federal healthcare environment. Plan, coordinate, and perform installation, testing, troubleshooting, and maintenance of Windows and cloud infrastructure supporting EHR systems. Protect confidentiality, integrity, and availability of systems and networks through security programs, policies, and tools. Accept, triage, and document requests in the ITSM system (e.g., ServiceNow); ensure SLA compliance. Assist Service Center Lead(s) and Federal Functional Lead with task prioritization and timely resolution. Document technical issues, remediation steps, and customer communications to build a robust knowledge base. Generate and deliver reports on service center activity, property accountability, and scheduled events, with accurate metrics for management. Maintain up-to-date reference materials, FAQs, and technical documentation. Adjust workloads as environments evolve, including new applications, configuration changes, and security enhancements. Qualifications Qualifications Required: Associate degree or technical training certificate; Bachelor's preferred. Certifications or equivalent experience may substitute. 5+ years of IT experience, including 3+ years of specialized Service Center support in a multi-server environment. Familiarity with standalone and networked computers, LANs, and WANs. Eligibility for federal suitability clearance. Preferred: Experience supporting federal healthcare IT systems, especially EHR. Experience with ITSM platforms (ServiceNow or equivalent) and SLA management. Knowledge of configuration management, change control, and incident reporting practices. Experience preparing service metrics and property accountability reports for federal programs. Key Skills Tier III support and escalation management in complex, multi-server environments. Windows and cloud infrastructure operations for healthcare systems. ITSM process execution: intake, triage, documentation, SLA tracking. Security and compliance in federal environments (HIPAA, FISMA, NIST 800-53). Reporting, metrics, and knowledge base management. Clear communication and collaboration across technical teams and stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.

Your experience matters Los Alamos Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Registered Nurse (RN) joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Department/Unit Summary A IT&S Technician provides first level support to internal customers regarding basic application, hardware and service network requests. How you'll contribute Enters support requests into tracking system and assigns ticket number or other identification. Interviews customer to determine nature and scope of the customer's issue, and the appropriate response. Diagnoses, resolves and closes customer issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary. Documents and reports on customer inquiries regarding new/different functionality. Provides end-user desktop training and minor hardware/peripheral repair as appropriate. Provides support for mobile phones, configures desktop operating systems and servers, and manages account access, password resets, and user access privileges. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: • Relocation assistance • Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts • Competitive paid time off and extended illness bank package for full-time employees • Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage • Tuition reimbursement, loan assistance, and 401(k) matching • Employee assistance program including mental, physical, and financial wellness • Professional development and growth opportunities Qualifications and requirements Minimum Education: High School Diploma or equivalent required Associate's degree in IT field or related field preferred About our Health System Los Alamos Medical Center is a 47 bed acute hospital that has been offering exceptional care to the communities of northern New Mexico for over 70 years, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. EEOC Statement "Los Alamos Medical Center is an Equal Opportunity Employer. LAMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

The AV/IT Technician is responsible for the setup, operation, maintenance, and troubleshooting of audio-visual (AV) and information technology (IT) systems. This role ensures that all technical aspects of presentations, events, and daily operations run smoothly and efficiently. The AV/IT Technician also supports staff and guests with technical issues, ensuring a seamless and positive experience. Key Responsibilities: Audio-Visual Responsibilities: Set up, operate, and maintain AV equipment, including projectors, microphones, speakers, video conferencing systems, and lighting. Assist with the installation and configuration of AV systems for meetings, conferences, and events. Ensure proper operation and quality of sound, video, and lighting during events. Perform routine maintenance and inspections of AV equipment, troubleshooting and resolving issues as needed. Collaborate with event coordinators and clients to meet their technical requirements. Information Technology Responsibilities: Provide technical support for hardware, software, and network-related issues for staff and guests. Install, configure, and maintain IT equipment such as computers, printers, and networking devices. Monitor and maintain IT systems, ensuring secure and efficient operation. Assist in the implementation of new technology solutions or upgrades. Ensure compliance with data security protocols and IT policies. Additional Duties: Document technical procedures, configurations, and troubleshooting steps. Maintain inventory of AV/IT equipment and manage repairs or replacements. Train staff on the use of AV/IT systems and software as needed. Stay updated on industry trends and advancements in AV and IT technologies. Qualifications: Proven experience in AV and/or IT support roles, preferably in the hospitality or events industry. Strong knowledge of AV systems, video conferencing platforms, and IT infrastructure. Familiarity with operating systems (Windows, mac OS), network configurations, and basic IT troubleshooting. Excellent problem-solving skills and attention to detail. Physical Requirements: Ability to lift and move equipment weighing up to 50 lbs. Comfortable with extended periods of standing, walking, and working in various event environments.

Job DescriptionSalary: $20-$30 Job Title: Entry-Level IT Technician Job Type: Full-time Location: 201 E. College Blvd. Roswell, NM 88201 Job Summary: We are seeking a motivated Entry-Level IT Technician to join our team at a Managed Service Provider (MSP). In this role, you will assist in maintaining, troubleshooting, and supporting IT systems for multiple clients. You will work with hardware, software, and networks to ensure smooth operations and provide technical support to end users. Key Responsibilities: Install, configure, and maintain hardware and software for clients. Troubleshoot and resolve technical issues related to computers, networks, and peripherals. Assist in setting up and managing LAN/WAN networks and cloud-based systems. Provide remote and on-site support to clients. Perform system updates, patches, and security configurations. Document technical procedures, solutions, and client interactions. Collaborate with senior technicians to implement IT solutions. Educate clients on best practices for cybersecurity and IT usage. Qualifications: Basic understanding of computer systems, networking, and IT troubleshooting. Familiarity with Windows and mac OS operating systems. Knowledge of networking concepts (IP, DNS, VPN, firewalls, etc.). Strong problem-solving skills and ability to work in a fast-paced environment. Excellent communication and customer service skills. Certifications such as CompTIA A+, Network+, or ITIL Foundation (preferred but not required). Benefits: Competitive salary and career growth opportunities. Hands-on experience with cutting-edge IT technologies. Training and certification support. Collaborative and supportive work environment.

Job Description We are excited to announce an upcoming opportunity for two Help Desk Technicians to join our Managed Services Department in 2026. As a vital member of our team, you will be the fifth addition to a dedicated team, responsible for supporting both our valued customers and internal colleagues. If you enjoy solving diverse technology needs and managing a dynamic help desk system, this role is for you! Key Responsibilities Serve as the first point of contact for technical assistance via telephone, email, or our Help Desk ticketing system. Perform remote troubleshooting using diagnostic techniques to identify and resolve issues. Provide accurate information regarding business-related products and services. Document and manage customer issues in our ticket database. Guide customers through problem-solving processes and follow up to ensure resolution. Conduct daily status checks and troubleshoot computer-related issues. Install, modify, and repair computer hardware and software. Manage and resolve help desk requests efficiently and communicate status updates to end users. Perform additional duties as assigned by management. Qualifications A minimum of two years' experience in a systems or network-related field or an equivalent combination of education and experience. Proficiency in PC and networking troubleshooting. Excellent communication skills with the ability to de-escalate customer situations. Strong critical thinking and problem-solving abilities. Valid driver's license and completion of Network+ and A+ certifications. Why Tularosa Communications? At Tularosa Communications, our employees are the cornerstone of our success. We provide exceptional services to our customers, and in recognition of our team's dedication, we offer a comprehensive benefits package, including: Medical, dental, and vision coverage Vacation and sick leave 401(k) plan with an 8% employer match Accidental death and dismemberment insurance Relocation assistance Life insurance Counseling assistance, wellness programs, health fairs, active safety initiatives Company-sponsored training opportunities We pride ourselves on fostering a healthy work-life balance and providing a supportive environment that encourages professional development. How to Apply If you are interested in joining our team and possess the relevant experience, we encourage you to apply! For more information or to discuss the position further, please contact Alex Russo at: Phone: ************ Text: ************ Email: ARusso@tbtcnet We look forward to welcoming our next outstanding employee and helping you embark on a fulfilling career journey with us! Successful attainment of this position is contingent upon the return of a background check and drug test. Job Posted by ApplicantPro

MELE Associates is seeking a mission-driven Information Technology Specialist to support NEST operations with classified computing and secure communications systems. The successful candidate will provide hands-on technical support for a variety of IT and communications infrastructures in both classified and unclassified environments. This role requires a strong foundation in networking, system security, and operational readiness. ESSENTIAL FUNCTIONS Provide day-to-day operational support for classified and unclassified systems and mobile communications equipment. Configure, maintain, and troubleshoot network components including switches, routers, and firewalls. Support the integration and sustainment of off-the-shelf and custom hardware and software solutions. 25% travel, CONUS, to conduct IT/Communications training with operational end users. Assist in implementing and maintaining inline hardware encryptors. Maintain readiness of deployable communications systems, including hardware lifecycle tracking and routine diagnostics. Train and collaborate with cross-functional teams, sometimes across different organizations, on solution implementation, system deployments, training, logistics planning, and capability documentation. Support compliance with DOE and Intelligence Community standards for IT system security. Communicate effectively with both technical and non-technical personnel to support mission objectives. Assist office staff with ad hoc troubleshooting on teleconference and general IT issues Support facility network infrastructures and problem resolution. Other duties as assigned MINIMUM QUALIFICATIONS Bachelor's degree in information technology, Computer Science, Engineering, or a related field; or equivalent technical training and experience Minimum of 6 years of experience in IT system administration, networking, or communications system support. Relevant certifications (e.g., CompTIA Network+, Security+, CCNA). Demonstrated experience managing network infrastructure and troubleshooting network issues. Familiarity with secure communications protocols and cross-domain security solutions. Strong analytical, diagnostic, and problem-solving skills. Excellent written and verbal communication abilities. Ability to operate effectively in high-tempo, mission-critical environments. Ability to obtain and maintain a US DOE Q-level security clearance PREFERRED QUALIFICATIONS Prior experience supporting Department of Energy or other government mission environments. Knowledge of NIST 800-53, ICD 503, or other federal cybersecurity frameworks. Experienced creating and conducting training on communications/networking equipment. Experience supporting deployable IT/communications kits for field operations. Experience utilizing radio communications systems. Baseline understanding/experience with COMSEC. Experienced with troubleshooting windows OS. Active DOE Q or TS security clearance. Location : This is a full-time on-site position in Albuquerque, NM. SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer Paid, High Quality Employee Medical, Dental & Vision Care Low-Cost Family Health Care offered 11 Federal Holidays and 3 weeks' vacation 401k with Generous Employer Match Cross-training opportunities About MELE With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify

Goodwill Industries of New Mexico is looking for an IT Technician I. This is a great opportunity for an entry to mid-level help desk technician who is looking to grow and work in a fast-paced, expanding environment. The ideal candidate will be a professional, energetic problem-solver with experience in Windows Desktop and office 365. Success isn't about working hard; it's about working smart and with a 38-hour work week you'll be able to fuel your passion for IT while genuinely helping our community. Benefits offered: Paid Time Off, Paid Holidays, Dental, Vision & Medical Coverage, 403b Retirement Plan, work-life balance and more. Base Pay starting at $18.50/hr, depending on experience. Position Summary: Serves as the first line of response to requests for various hardware, software, peripheral, and networking technical assistance. This position will troubleshoot and solve routine issues, build and manage workstations and equipment and maintain documentation. Essential Duties and Responsibilities: * Adherence to the attendance and punctuality policies of Goodwill. * Exhibit excellent customer service skills as related to your position. * Monitor and respond quickly to incoming requests relate to IT issues. * Respond to requests for technical assistance over the phone, email or via a ticketing system. * Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. * Maintain user PCs, including upgrades and configuration as needed. * Resolve basic problems while referring more complex problems to intermediate and/or senior level. * Troubleshoot to resolve system related problems, coordinate with vendors and the IT Manager regarding user support and problem resolution. Keep documentation of all issues, pending and resolved. * Ensure HIPAA compliance. * Maintain confidentially of all privileged information. * Perform other incidental and related duties as required and assigned. Requirements * Knowledge of Windows 7 & 10 Support experience. * Knowledge of Computer imaging software. * Experience working in an IT helpdesk environment. * Knowledge of and compliance with all safety policies and procedures. * Knowledge of a variety of software, technologies, and applications. * Skill in system troubleshooting and problem-solving. * Ability to exhibit excellent customer service skills. * Ability to read, write and understand English. * Ability to carry out instructions in verbal and written format. * Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities. * Ability to work independently and demonstrate time management skills. * Ability to handle multiple tasks and meet deadlines. * Ability to travel when needed across several locations within New Mexico. * Must possess and maintain a valid New Mexico Driver's License Physical Demands and Work Environment: While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; see, talk and hear. The employee is frequently required to sit, walk, and stand. The employee is occasionally required to stoop, kneel, crouch, crawl and lift/move up to 25lbs and may occasionally be exposed to outside weather conditions. Specific vision requirements include close vision, distance vision, color vision, and depth perception. Travel as required. Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test. Individuals must have a valid New Mexico driver's license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record. * High school diploma or equivalent. * One year related work experience in help desk environment preferred. * One year Windows environment preferred. Salary Description $18.50/hr

MILVETS is currently seeking a full time Help Desk Support Technician/ Event Coordinator (Secret Clearance) About the company: Since its founding in 1986, MILVETS Systems Technology, Inc. has been a reliable provider of quality services in the information and technology fields. As a Service-Disabled Veteran-Owned Small Business, certified by the Small Business Administration as a Small Disadvantaged Business, the company was founded to offer efficient, cost-effective information technology services to commercial and government clients. Position Title: Help Desk Support Technician/ Event Coordinator (Secret Clearance) Position Summary: MILVETS is currently seeking a full time Help Desk Support Technician/ Event Coordinator who will be responsible for supporting USAF Distributed Mission Operations Center (DMOC) at Kirtland AFB, NM. Employment Type: Full-Time, On-site Clearance Required: Active D.O.D. Secret Clearance Responsibilities: Resolve technical problems and answer queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnose, identify, isolate and analyze problems utilizing historical database records. May route calls to product line specialists. Maintain and update records and tracking databases. Alert management to recurring problems and patterns of problems. Qualifications: High School diploma or equivalent and 2 years additional education and/or related experience. DoD 8570 IAT-II certification (CompTIA Sec+ or higher). Employment contingent upon holding current certification or successfully passing Security Plus exam within 60 days of hire. Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; an Active United States Department of Defense Secret clearance is required. _______________________________________________________ MILVETS offers an excellent benefits package including Health Insurance, Dental Insurance, Life Insurance, Disability Insurance, Vision, 401(k), Paid Time Off. Applicants for U.S. based positions with MILVETS Systems Technology, Inc. must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. ******************** E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. MILVETS Systems Technology, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. MILVETS Systems Technology, Inc. (“MILVETS”) uses JazzHR Talent Fit AI to assist in candidate evaluation. This tool leverages artificial intelligence to generate insights but does not make autonomous hiring decisions. All employment decisions are made solely by MILVETS' recruitment and management teams. Candidate data processed through JazzHR Talent Fit AI is handled in compliance with applicable privacy and data protection regulations, including GDPR, and MILVETS' internal policies. MILVETS is an Equal Opportunity Employer (EOE) and complies with all relevant EEOC regulations to ensure fair and equitable hiring practices. By applying, candidates acknowledge and consent to the use of this tool for recruitment purposes.

Under the direction of the Technology Manager, the IT Support Specialist provides technical support to all aspects of technology and is responsible for installation and maintenance of the software, hardware and related peripherals while ensuring optimal system performance. Provides hardware and software support for users according to established policies and procedures in a timely, professional, and accurate manner. Maintains confidentiality of all privileged information throughout the NAPI organization, II. ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES: The following statements are essential functions of this position and not intended to be all-inclusive; rather, they are intended to describe the general nature and level of work to be performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of the incumbent, and an employee may be directed to perform other reasonably related job duties and responsibilities. NAPI reserves the right to revise or change the job duties and responsibilities as the need arises, based on business need, and this position description may be updated accordingly. This position description does not constitute a written or implied contract of employment. General Duties & Responsibilities Develops and maintains a working knowledge of both hardware and software components for all NAPI technology systems. Responsible for all maintenance aspects of the NAPI Technology Systems; installation, maintenance and upgrades on all of the following: Network servers Switches Wireless units Computers Printers Telephones All related application software Monitors the IT help desk routinely throughout the day to appropriately triage and respond to the tickets in order to maintain a high-level end user satisfaction. Assists with the development of Standard Operating Procedures (SOP) for all NAPI technology equipment and systems. Assists with training and supporting of all NAPI personnel in the daily use/functionality of all technology systems. Assists with evaluating and maintaining computer hardware/software, network resources, and all other technology-related systems and equipment to ensure alignment with the NAPI mission. Attends training necessary to maintain and support the technology used by the NAPI Organization. Works with support contract companies to maintain existing contracts and performs necessary periodic maintenance, configuration and upgrades to technology related hardware and software. Assists with the data backup procedures and storage of backup media. Oversees the daily performance of computer systems. Answers user inquiries regarding computer software or hardware operation to resolve problems. Enters commands and observes system functioning to verify correct operations and detect errors. Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Maintains records of daily data communication transactions, problems and remedial actions taken, or installation activities. Reads technical manuals, confers with users, or conducts computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Refers major hardware or software problems or defective products to vendors or technicians for service. Assists in developing training materials and procedures, or trains users in the proper use of hardware or software. Confers with staff, users and management to establish requirements for new systems or modifications. Inspects equipment and reads order sheets to prepare for delivery to users. Regularly participates as scheduled in the IT on-call rotation. Other Works collaboratively, cooperatively, and in coordination with fellow team members and with others in the organization, treats them with respect, courtesy and consideration, and shows understanding and the appropriate support of other team members to help get the job done. Provides information, guidance and resources to diverse groups of customers, clients and others outside of the organization; treats them in a friendly manner with professionalism, helpfulness, respect, courtesy and consideration at all times regardless of circumstances. Maintains regular, dependable attendance and punctuality, and physical presence at the assigned worksite; must interact directly with people or objects at the worksite on a regular basis. Communications technology may, for certain tasks and under certain circumstances, enable an employee to effectively perform some of the work-related duties from home on a temporary basis. Performs other duties as assigned and which are deemed necessary or desirable by NAPI.

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify. H2 Performance Consulting (H2) is seeking a Helpdesk Specialist to join our new project supporting the White Sands Missile Range in White Sands, NM. This work will be performed 100% on-client. The Help Desk Support Specialist responsibilities will include: * Providing user management support for processing account create and change request forms, submitting and tracking account requests, troubleshooting individual account issues, account creation, account termination * Recording, analyzing, and preparing required reports regarding problem resolution occurrences and trends * Developing standard operating procedures and user self-help training aids (e.g. tips and tricks, frequently asked questions) for recurring problems * Ensures the timely process through which problems are controlled. * Problem recognition, research, isolation, resolution, and follow-up steps. * Supports end users on a variety of issues. * Identifies, researches, and resolves technical problems. * Responds to telephone calls, email, and personnel requests for technical support. * Documents, tracks, and monitors the problem to ensure a timely resolution. * Follows an ITIL process to resolve incidents from beginning to end and has a very mature customer service outlook.

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify. H2 Performance Consulting (H2) is seeking a Helpdesk Specialist to join our new project supporting the White Sands Missile Range in White Sands, NM. This work will be performed 100% on-client. The Help Desk Support Specialist responsibilities will include: Providing user management support for processing account create and change request forms, submitting and tracking account requests, troubleshooting individual account issues, account creation, account termination Recording, analyzing, and preparing required reports regarding problem resolution occurrences and trends Developing standard operating procedures and user self-help training aids (e.g. tips and tricks, frequently asked questions) for recurring problems Ensures the timely process through which problems are controlled. Problem recognition, research, isolation, resolution, and follow-up steps. Supports end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Follows an ITIL process to resolve incidents from beginning to end and has a very mature customer service outlook. Requirements Required Qualifications: Direct Relative Experience Required Junior Level: 1-2 Years Intermediate: 3-5 Years Senior Level: 5+ Years High School Diploma, or related discipline Certifications (Must possess one of the following): CompTIA A+ CE CompTIA Network + CE Systems Security Certified Practitioner (SSCP) CCNA-Security Clearance: At minimum Secret level clearance required to start on contract Qualified candidates may submit their resume to the career section of our company website. All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens. Benefits H2 Performance Consulting offers competitive benefits to include health insurance, vision/dental insurance, paid time off, holiday pay, and 401K.

Ignite Your IT Career at Lea County Electric Cooperative (LCEC) Are you ready to elevate your IT career? Lea County Electric Cooperative (LCEC) is seeking a skilled and motivated IT Technician to become a key player on our innovative tech team. This is your chance to work hands-on with advanced systems while supporting the backbone of the communities we serve. Why Work with LCEC? Proudly serving areas in New Mexico and Texas, LCEC is known for our commitment to service, safety, and progress. As part of our IT department, you'll be instrumental in maintaining the technology that powers homes and businesses reliably every day. Your Role Includes: Technology Integration: Design and implement tech solutions tailored to organizational goals. Network Administration: Keep our systems running smoothly through ongoing maintenance, upgrades, and issue resolution. Cybersecurity Support: Assist in identifying vulnerabilities and strengthening digital defenses. Continuous Learning: Expand your skills with exposure to cutting-edge IT practices and tools. Who We Need: Detail-Oriented Thinker: You approach challenges with focus and precision. Tech-Savvy Professional: You have a solid grasp of IT systems, from deployment to maintenance. Networking Know-How: You're confident working with network configurations, hardware, and telecom systems. Security-Conscious: You understand the importance of data protection and secure infrastructure. Collaborative Communicator: You work well with others and can explain technical concepts clearly. Apply Today If you're passionate about IT and eager to make a difference in your community, we want to hear from you. Submit your resume and application to join a team that values both innovation and impact. The Bigger Picture Our IT Technicians are essential to LCEC's mission to deliver efficient, dependable energy solutions. The work you do will directly contribute to keeping essential services connected and communities thriving. LCEC is proud to be an Equal Opportunity Employer. Take the next step in your IT journey-apply now and help shape the future of energy through technology.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking an IT Support Specialist. The IT Support Specialist is responsible for ongoing operation, support, and improvement of laptops, applications, servers, networks, and technical systems of DCIDS. Serves as a first point of contact for users needing assistance with software and hardware. This is an onsite position in Albuquerque, NM. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Fields, prioritizes, and troubleshoots multiple Help Desk requests. Creates, closes out tickets, and documents solutions. Identifies and escalates trends in requests to IT Infrastructure Administrators or IT Support Supervisor and collaborates to ensure root cause resolution. Assists in the administration, licensing, and inventory of laptops, applications, servers, networks, and technical systems of DCIDS. Acts as a resource and engages DCIDS staff in developing and implementing application and technological process changes at a staff level. Provides individual and group instruction or training, as needed. Maintains a working knowledge of industry standards to recommend and update information systems policies, procedures, diagrams, and documentation. Provides excellent customer service to all staff and works without direct supervision to handle internal customer issues. Regularly review and refine troubleshooting practices by analyzing common issues, providing helpful insights to end users, and staying informed on technology trends to drive efficient and effective solutions, fostering a culture of continuous improvement. Performs other duties as assigned. The ideal candidate will have: Information Technology related associates degree or equivalent work experience. 3+ years hands on IT experience supporting servers, desktops, laptops, and systems in a business environment. 3+ years of experience installing, configuring, and troubleshooting PC and server operating systems (MS Windows, Office). Prior experience in the following areas preferred: Installing, configuring, and troubleshooting Windows operating systems Office 365 Administration (Exchange, SharePoint, Teams, Azure Active Directory) 2012-2019 Windows Server Technical service experience IP Networking Knowledge (VLANS, subnets, routing) Administering enterprise level Anti-Virus systems Administering Windows updates Build and deploy images for computer deployment Active Directory (security, group policy, federation) Relevant IT related certifications are preferred Advanced knowledge of Microsoft operating systems, office applications, and Active Directory. General knowledge of network, server, and visualization administration. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Full-time Description WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position range starting at $18-$20 an hour DOE + benefits. Located in Albuquerque, NM. Position Purpose: The IT Tech ensures smooth operation of technology systems across Heritage properties, supporting hardware, software, and networks, providing technical support, managing user access, and ensuring data security. Reports To: IT Manager and Supervisors (Daily), CIO (Ultimate Direction) Mission Duties and Functions: World-Class Support Deliver exceptional support to internal users, quickly resolving technical issues to ensure full operational functionality. Address hardware, software, and network problems to minimize downtime across departments. Maximize the use of Freshservice ITSM for tracking and managing tickets, problems, changes, and assets effectively. Ensure the highest quality of support by focusing on key KPIs such as Time to First Meaningful Response, Customer Satisfaction, Most Helpful Team Member, and solving the root cause of problems, not just the ticket. User Management & IT Governance Manage user onboarding, offboarding, and access controls using Google Workspace, ensuring operational efficiency and adherence to IT governance policies. Implement security measures to protect data and ensure system integrity. End-User Technical Support Provide customer service and technical support for mobile, desktop, and laptop devices. Educate users on best practices, improving proficiency and reducing recurring issues. Technical Maintenance & Repair Install and maintain Windows, Google Chromebooks, and ChromeOS devices. Ensure hardware and software performance through regular updates and troubleshooting. Address POS, PMS, and guest room tech issues, escalating when necessary. Project Management Lead IT projects, including system upgrades and technology implementations. Collaborate with vendors to integrate new software, services, and technology enhancements. Cybersecurity Management Oversee agent-based detection software to monitor threats. Respond to security alerts with the SOC and resolve vulnerabilities. Implement cybersecurity best practices, conduct security audits, and train users on data protection and safe browsing. Multitasking & Documentation Manage IT support channels (calls, emails, alerts) while maintaining accurate documentation for troubleshooting and repairs. Update IT documentation and ticketing systems across properties. Collaboration Work as part of a collaborative IT team, supporting employees on-site and remotely to maintain high service standards. Benefits Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance! 401k Matching! Free employee parking! Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Growth & Development Opportunities amongst the entire company! Requirements Flexibility: Ability to work flexible hours, including weekends, holidays, and late nights and some overnight stays on property. When overnight stays are required, rooms and food are provided. Must be willing to travel and use personal vehicle for transporting equipment and service IT needs. Fuel compensation will be provided. Physical Requirements: Able to lift/carry up to 50 pounds and work on your feet or sit for extended periods. Time: 60% at HQ 35% properties within city 5% travel across statewide properties Strong Communication Skills: Excellent verbal and written communication focused on customer support. Technical Expertise: Proficiency in managing Windows, Google Chromebook/ChromeOS, and Google Workspace. Experience: 2-3 years of IT operations experience. Problem-Solving Skills: Ability to diagnose and troubleshoot complex hardware and software issues. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility | Family | Future Growth Heritage Companies is an Equal Opportunity Employer Salary Description $18-20/hour DOE + benefits

LOS LUNAS SCHOOLS TECHNOLOGY DEPARTMENT IT TECH INTERN Provides routine technical support in assistance with tasks performed by the LLS IT Department, such as tasks related to the Information Technology (IT) operations and network; including assisting with basic network infrastructure support, installation and configuration of computer and mobile device hardware and applications, routine maintenance and repair of computers and mobile devices, peripheral technology equipment, and software support. Essential Job Functions: Essential functions as defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. An IT Intern will participate in and/or assist with the following - * Follows local, state and federal law and adheres to State Department of Education and Local School Board Policy. * Maintaining and troubleshooting routine software issues to support information technology based business and instructional applications, communications, and network functionality. * Supporting the maintenance of information technology infrastructure including computers, servers, network cables and switches; performs routine repairs to computers, mobile devices, and peripheral equipment. * Receiving, configuring, setting up computer images, delivering and installing new computers throughout District facilities. * Installing, upgrading, and troubleshooting a variety of application software on district computers and servers; training and/or orienting users to program features and usage. * Assisting with the accounting of and tracking of asset inventory, performing life cycle replacement of computers , mobile devices, and peripheral equipment, and disposal of technology assets. * Serving as a technical resource and maintaining current technical knowledge related to position duties, including but not limited to, computers, peripherals, software, and other related position responsibilities, including trends and technical developments by self-study, technical publications, attending training seminars, and networking with colleagues from other organizations. * Performing other work-related assignments as required. Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Knowledge and Skills: * Knowledge of local, state and federal law, State Department of Education and Local School Board Policy. * Knowledge of the District's computer operations, basic networking operations, printing, and software applications. * Knowledge of basic troubleshooting procedures, backup and recovery procedures, and data security procedures. * Knowledge of industry-standard applications such as Microsoft Office Suite, Windows & Mac operating systems and applications, basic command languages, failure recognition and troubleshooting techniques. * Skill in interpreting and applying information from technical manuals, internet forums and knowledge bases, and publications. * Skill in communicating effectively both orally and in writing, information gathering and providing technical information to both technical and non-technical clients. * Skill in establishing and maintaining positive working relationships with clients, vendors, co-workers and supervisors. * Skill in the use of a variety of relevant tools, testing and diagnostic equipment. Required Education, Experience, Certifications and Licenses: Work experience directly related to the essential functions of the position may substitute for education at a rate of one (1) year of experience for each thirty (30) credit hours of education. Educational credit hours may not be substituted for experience. * High School Diploma or equivalent. Additional Special Qualifications * Must possess a valid New Mexico Driver's License. Environmental Factors and Conditions/Physical Requirements: * Work is performed primarily in internal environments with possible exposure to inclement weather, and varying temperatures. * Work requires regular and punctual attendance. * Medium physical capacity required. * Ability to lift up to 50 pounds occasionally; and up to 25 pounds frequently. Equipment and Tools Utilized: * Specialized equipment includes hand tools, testing and diagnostic equipment, and ladders * Computers, peripherals, software applications, and conventional office equipment. APPLICATION DEADLINE: Until filled