Information systems technician jobs in Novi, MI - 1,226 jobs
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Lock Desk Specialist
A&D Mortgage 4.3
Information systems technician job in Troy, MI
A&D Mortgage - Financial Holding Company successfully providing residential and commercial loans for more than 20 years. Our employees are our most valuable resource, and their knowledge and expertise play an important role in achieving our client's goals. We are 500+ employees, and this is just a beginning!
Overall Responsibilities:
The Lock Desk Specialist is responsible for managing the daily interest rate lock process for all mortgage loan channels (e.g., Retail, Correspondent, Wholesale). This role ensures the accurate, timely, and compliant locking of interest rates to mitigate risk and maximize profitability for the company, serving as a critical liaison between the Capital Markets team, Sales team, Loan Officers and Operations staff.
Key Responsibilities:
Rate Lock Management:
Process, review and execute rate lock requests, relocks, extensions and modifications accurately and efficiently in the loan origination system
Ensure all rate locks adhere to company policies, investor guidelines and regulatory requirements.
Pricing and Communication:
Verify and confirm loan pricing, ensuring accurate loan-level price adjustments and other fees are applied.
Act as the primary point of contact for Loan Officers, Processors and Underwriters for all rate lock and pricing inquiries, providing excellent client service.
Data Integrity and Reporting:
Work closely with the rate sheet pricing team to ensure that loans are priced correctly in the loan origination system and physical rate sheets.
Maintain and update lock desk procedures and guidelines. Ensure all activities are in compliance with regulatory requirements and internal risk management policies.
Run quality control of the lock pipeline to ensure no data inconsistencies, potential errors, and if found work, with the appropriate parties to resolve them promptly.
Ensure compliance with all agency and investor guidelines, policies, and procedures related to loan sales and securitization.
Experience: 1-3 years of experience in the mortgage industry, specifically within a Lock Desk, Secondary Marketing, or Capital Markets function is preferred.
Communication: Exceptional written and verbal communication skills, including phone calls, with the ability to clearly and concisely explain complex pricing and policy issues.
Knowledge: Strong understanding and appreciation of mathematical concepts.
Analytical Skills: Excellent attention to detail, strong organizational skills, and the ability to work accurately and efficiently under pressure in a high-volume, deadline-driven environment.
WE OFFER
PTO/Sick Days
Comprehensive medical, dental, vision benefits
Paid volunteer hours
Life Insurance, Short-term Disability, and Long term Disability
Health Savings Account
401k
Paid training and career development
Career Growth: As part of a growing and evolving company, you will have ample opportunities to develop your career, take on new challenges, and make a significant impact.
Work-Life Balance
Inclusive Culture: We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We celebrate unique perspectives and believe diversity drives innovation.
Cutting-Edge Technology: Access state-of-the-art learning tools and technologies to enhance your own professional development and that of the entire organization.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$42k-54k yearly est. 6d ago
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Hardware Technician
Actalent
Information systems technician job in Dearborn, MI
Responsible for supporting day-to-day operations of the Systems Integration Lab (SInteL), ensuring equipment readiness, consumables management, and providing technical assistance to lab users. This role is critical for maintaining operational efficiency and supporting integration testing activities. Responsibilities - Maintain lab equipment operational readiness through proactive maintenance and troubleshooting - Keep the lab clean, organized, and compliant with safety standards - Establish and manage consumables inventory; ensure continuous availability - Conduct initial lab needs assessment and develop improvement plans - Provide daily on-site technical support (light soldering, wire fabrication, space setup) - Optimize test bench and equipment scheduling to maximize utilization - Support department test vehicle usage and access via Fleet Management System (FMS) - Document all activities including maintenance logs, inventory records, and user support logs
Skills
Hardware, Soldering
Top Skills Details
Hardware,Soldering
Additional Skills & Qualifications
Qualifications - Associate or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field - 3-5 years in lab operations, hardware maintenance, or technical support - Familiarity with automotive systems and integration testing preferred Skills - Strong troubleshooting and problem-solving skills - Ability to perform light soldering and wire fabrication - Excellent organizational and documentation skills - Knowledge of safety and compliance standards in lab environments - Effective communication and collaboration with cross-functional teams Tools & Technologies - Fleet Management System (FMS) - Microsoft Suite (Excel, SharePoint for inventory tracking) - Basic electrical tools for soldering and wiring
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Dearborn, MI.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dearborn,MI.
Application Deadline
This position is anticipated to close on Jan 22, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
$25-30 hourly 3d ago
Information Technology Executive Communication Specialist
Fasttek Global 3.5
Information systems technician job in Dearborn, MI
· The Information Technology Executive Communication Specialist is responsible for translating complex IT strategies, initiatives, and technical concepts into clear, compelling communications for executive leadership and key stakeholders.
· This role ensures alignment between IT leadership and the broader organization by crafting executive-level messaging, presentations, reports, and strategic narratives that support business objectives.
Key Responsibilities:
Executive Communications
Develop and deliver high-impact communications for IT executives, including speeches, executive briefings, talking points, and internal announcements
Translate complex technical information into concise, business-focused messaging for non-technical audiences
Support CIO/CTO communications for board meetings, leadership forums, and company-wide events
Strategic Messaging & Content Development
Create executive presentations, dashboards, white papers, and strategy documents related to IT initiatives
Ensure consistency of tone, messaging, and branding across all IT executive communications
Collaborate with IT leaders to align communication strategies with business goals
Stakeholder Engagement
Partner with IT, Corporate Communications, HR, and Business Units to ensure clear and effective messaging
Act as a liaison between technical teams and executive leadership
Manage communication for major IT programs, digital transformation initiatives, and change management efforts
Reporting & Insights
Prepare executive summaries, status reports, and impact assessments for IT projects
Track communication effectiveness and recommend improvements
Anticipate executive information needs and proactively deliver insights
Governance & Confidentiality
Handle sensitive and confidential information with discretion
Ensure compliance with corporate communication standards and governance policies
Required Qualifications:
Bachelor's degree in communications, Information Technology, Business, Journalism, or a related field
5+ years of experience in executive communications, IT communications, or corporate communications
Strong understanding of IT concepts such as digital transformation, cybersecurity, cloud computing, and data analytics
Exceptional writing, editing, and presentation skills
Proven experience supporting senior executives
Preferred Qualifications:
Master's degree in communications, Business Administration, or related field
Experience working in a technology-driven or enterprise IT environment
Familiarity with change management and organizational communications
Experience creating board-level or C-suite communications
Key Skills & Competencies:
Executive presence and professionalism
Ability to simplify complex technical topics
Strategic thinking and storytelling
Strong collaboration and stakeholder management
Attention to detail and ability to meet tight deadlines
High level of discretion and integrity
Additional Info:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are
helping people find their success stories
. Also,
Doing the right thing is our mantra
. We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: *******************************************
Follow us on Twitter: *********************************
Follow us on Instagram: ***************************************
Find us on LinkedIn: ****************************************
You can become a fan of FastTek on Facebook: ***************************************
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at ****************.
$63k-91k yearly est. 16h ago
Help Desk Field Technician
Levy 4.2
Information systems technician job in Dearborn, MI
The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position.
Benefits
Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability
Tuition Reimbursement for qualified skilled trade programs
Student Loan Repayment Program
Employee Referral Program
ResponsibilitiesThe CSD Field Technician:
Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas).
Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems.
Interface with internal customers every day - keeping a customer-first mindset.
Manage help desk ticketing queues.
Utilize AI tools such as Copilot daily, contributing to an AI-focused operation.
SkillsThe ideal candidate will have:
2+ years of experience in IT support or field service roles
Strong knowledge of Windows, mac OS, iOS, and networking fundamentals
Familiarity with I0T devices, POS systems, and enterprise applications.
Excellent communication and customer service skills.
Experience with Microsoft Intune, Azure AD, and endpoint management preferred.
Proficiency in PowerShell and automation scripting preferred.
Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred.
Physical Requirements:
Ability to lift up to 75 lbs and work on ladders.
Tolerate noise and temperature variations
Comfortable working in varied environments including construction sites.
Sit, stand and walk for extended periods of time.
Valid driver's License with good driving record
Willingness to travel frequently across the Midwest.
To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply!
Who is Edw. C. Levy Group of Companies?
We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers.
The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.
$30k-43k yearly est. Auto-Apply 16d ago
Desk side Support
Artech Information System 4.8
Information systems technician job in Detroit, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desk side Support Representative Distributed Client Services
Location: DETROIT,MI-48243
Duration: 1 Year (with possible extension)
Client: IBM- AT&T
Job Description:
· End user trouble shooting skills
· Experience with working with tickets
· Proficient with windows 7
· Audio video support
· Good customer facing skills
· This job is 35-40 hours a week.
· Must have a valid driving license
Qualifications
share response
Additional Information
If you are interested, Please contact
Shubham
************
***************************
$51k-82k yearly est. Easy Apply 60d+ ago
Computer Field Tech Position- Flint MI
BC Tech Pro 4.2
Information systems technician job in Flint, MI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Help Desk Support
Collabera 4.5
Information systems technician job in Ann Arbor, MI
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Duration: 4 Months
• Provide exemplary client support and technical issue resolution via phone and email.
• Provide exemplary client support and technical issue resolution via email as needed
• Maintain strong knowledge on supported products
• Meet performance objectives in call quality, customer satisfaction surveys, and call handling
• Provide timely follow up on outstanding client issues
• Effectively communicate and interact with staff assigned to assist in resolving client issues
• Facilitate general web-based sessions to aid new customers in implementing CS software
• Assist with Customer Service queues and Service Reception as needed
• Strong call handling soft skills
• Strong software and hardware troubleshooting skills
• Ability to self manage and work as a contributing member of a team
• Ability to stay motivated in a fast paced, high pressure environment
• Strong research and problem solving skills
• Ability to quickly learn and master technical or complex information
Additional Job Requirements
• 1 Year of customer service experience required
• Associates or bachelor's degree a plus
• Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must.
Additional Information
To schedule an interview, please contact;
Rakhi Sharma
************
$66k-90k yearly est. 1d ago
Technical Support Analyst
Ford Global
Information systems technician job in Allen Park, MI
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
In this position...
As part of the Ford Customer Service Division (FCSD) strategy to reimagine the dealer support model, Service Engineering & Operations is standing up a dedicated team to receive and resolve Technical Support Requests (TSR) from dealer technicians.
The team's focus is to deliver a timely response while providing technical support, guidance, and repair plan information. This team will partner closely with the Technical Field Operations team to ensure delivery of excellent end to end technical support.
The Case Analyst reports to the Commodity Supervisor and is responsible for case managing Technical Support Requests received from dealer technicians seeking technical assistance. They will provide remote diagnostic and repair guidance, owning the contact from beginning to confirmed resolution.
You'll have...
High School Diploma
2+ years' experience in hands-on technical/diagnostic competency from sources including but not limited to, automotive manufacturer, technical service, automotive dealership service, independent hands-on vehicle repair facilities, military vehicle maintenance and repair, service repair skills training, college/university automotive programs.
Proficient in vehicle diagnostics and repair
Even better, you may have...
Bachelor's degree or higher (technical degrees preferred, including Automotive Technology, Automotive Technology Management, Field Service Operations, Advance Vehicle Systems, Automotive Engineering Technology, Automotive Service Tech technology, Automotive Industry Management and Engineering).
ASE Certifications
Senior Master Certified or equivalent OEM training certifications
State Automotive Certifications
Automotive Dealership work experience
Possess strong interpersonal skills, with ability to demonstrate professionalism in all actions.
Reliable & diligent worker
Collaborative team player
Believe in skilled and motivated people working together.
Focused on continuous development of self and others.
Ability to work independently, forward-thinking.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.
This position is a salary grade 4 and ranges from $55,020-92,580., This position is a salary grade 5 and ranges from $63,480-106,680., This position is a salary grade 6 and ranges from $72,480-121,440.
For more information on salary and benefits, click here: **************************
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
#LI-Onsite #LI-MK1
What you'll do...
Dealer Requests
Manage Dealer Technical Service Requests (multi-channel) for complex vehicle repairs.
Provide timely initial response.
Exercise independent judgement to communicate with technicians of all skill levels to provide diagnosis and repair plan:
Research workshop manuals, service publications and various other technical/engineering documents.
Respond / Formulate technically accurate recommendations.
Determine final disposition of a repair to confirm closure, completing outreach to the technician or Dealer service management if required.
Maintain timely case management ensuring that each case does not exceed allowable aging objectives.
Coordinate and collaborate with both Field Service Engineers (FSE) and directly with Dealer Management/Service Personnel to ensure steady progression on each case driving timely resolution.
Escalation of concerns for assistance and support
Escalation to and interface with Engineering, and key stakeholders.
Escalation to and interface with Field Team to provide in-dealership assistance.
Continuous Improvement
Participate in calibration sessions, peer reviews and team meetings, coaching and training sessions.
Support Company initiatives that enhance the vehicle diagnosis and repair process.
The Case Analyst should be comfortable and familiar in representing the Voice of the Dealer & Technician when interfacing other cross-functional teams, along with maintaining Voice of the Customer mindset in driving towards continuous improvement of operations.
This position is located in Allen Park, MI.
$72.5k-121.4k yearly Auto-Apply 1d ago
IT Support Specialist
Forte Belanger 4.0
Information systems technician job in Sterling Heights, MI
A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends.
Our Mission
Delight our guest. Every meal. Every day.
Our Core Values
Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.
Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.
Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.
Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.
Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.
The Experience You'll Create:
The IT Support Specialist provides first-level technical support at corporate, warehouse and customer sites, serving as the main point of contact for employees. They deliver excellent service, resolving issues quickly - ideally on first contact.
This early-career level role is ideal for those seeking a long-term IT career. It offers exposure to infrastructure, cloud, applications, and related technologies, with growth opportunities into roles like Infrastructure Administrator, Product/System Administrator, or Software/Data Developer.
* Provide first-contact technical support for IT issues via ticketing system, phone, chat, or in-person assistance.
* Troubleshoot and resolve problems with devices, Microsoft 365 apps, network connectivity, and core business platforms.
* Log, categorize, and prioritize support tickets accurately, resolving issues independently or escalating as needed.
* Deliver a professional and friendly support experience, clearly communicating status and resolution steps to users.
* Strive for first-time resolution, validate solutions with users, and proactively share recurring issues with the team.
* Demonstrate a sense of urgency in addressing user issues and set clear expectations for resolution timelines.
* Follow security and compliance standards in all support activities, while continuously learning new technologies and processes for future IT career growth.
* Performs other related duties as assigned.
Ingredients for Thriving:
* Strong customer service mindset with excellent verbal and written communication skills.
* Basic understanding of computer systems, networking concepts, and troubleshooting.
* Familiarity with Microsoft 365 or similar productivity platforms.
* Ability to diagnose problems, think logically, and follow troubleshooting steps.
* Willingness to learn, take feedback, and grow technical skills.
* Ability to remain calm, professional, and solution-oriented under pressure.
* Associate or Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience)
* Internship, help desk, or technical support experience
* Familiarity with ticketing systems (e.g., Jira, ServiceNow).
Savor the Benefits:
We offer a range of benefits for eligibles team members, including:
* Health Coverage - Medical, Dental and Vision
* Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
* 401(k) with Company Match
* Paid Time Off
* Paid Parental Leave
* Wellness Programs
* Additional Perks
To see a summary of current benefits, please visit ****************************************************************
#LI-KR1
$47k-72k yearly est. 13d ago
IT Helpdesk
SBT Global
Information systems technician job in Plymouth, MI
Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes
Manage IT hardware inventory and ensure accurate documentation
Qualifications
Degree or certification in IT or related field
Knowledge of MS Office, Windows, and networking
Strong problem-solving and communication skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$37k-66k yearly est. 1d ago
IT Technician
Walbridge 4.9
Information systems technician job in Saline, MI
The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow.
Location
You will work from the project location in Saline, MI and our Headquarters in Detroit, MI
Responsibilities
Your key responsibilities
* Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems.
* Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications.
* Onboarding & Workstation Setup: Onboarding, setting up workstations for users.
* Network Support: Install and assist with basic network troubleshooting and connectivity issues.
* IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities.
* User Training: Provide training to internal users on hardware and software usage.
Qualifications
To qualify for the role, you must have
* Completed a minimum of High School Diploma or equivalent, and technical training or professional experience.
* 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools.
* Proficiency using Microsoft Office suite and Windows operating system software.
* Experience steadfastly documenting all works performed in ticketing system.
* User Data Transfer to New laptops.
* Thorough understanding of hardware technical specifications and General Network experience.
* Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment.
* Ability and willingness to learn new skills quickly.
* Ability to safely lift up to 40 lbs.
* Able to frequently work beyond forty hours per week.
* Able to travel out of state, sometimes on short notice, and stay overnight as needed.
Ideally, you'll also have
* CompTIA A+ certification
* Networking knowledge, including router/firewall configuration and management.
* Direct end-user support experience
Excited to make an impact? Apply now by clicking the "Apply" button below! We can't wait to hear from you!
EEO/AA Employer M/F/D/V
Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
$65k-103k yearly est. Auto-Apply 60d+ ago
TECHNICAL SUPPORT SPECIALIST (BILINGUAL ENGLISH / SPANISH)
Siming Tiresupply Inc.
Information systems technician job in Wixom, MI
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Opportunity for advancement
Training & development
The Technical Support Specialist will provide first-line technical support for TPMS products and assist customers and internal teams with troubleshooting, installation, and product knowledge.
Responsibilities:
Answer technical support calls and provide first-line assistance for TPMS products
Diagnose and resolve issues related to TPMS sensors, receivers, software, and diagnostic tools
Guide customers (distributors, repair shops, and end users) through installation, calibration, and troubleshooting procedures
Document common issues and solutions to build a technical support database
Escalate complex technical cases to R&D or Product Engineering teams
Assist with software updates using TPMS diagnostic tools
Support internal teams (Sales, Product, and Training) with technical expertise
Create relearn tutorials and technical documentation for marketing and customer reference
Upload instructional documents to customer websites as needed
Create videos demonstrating product usage, programming sensors, and relearn procedures
Assist with warehouse duties when necessary
Perform other tasks as assigned by the supervisor
DESCRIPCIN DEL PUESTO ESPAOL
El Especialista de Soporte Tcnico brindar soporte tcnico de primera lnea para productos TPMS y ayudar a clientes y equipos internos con diagnstico, instalacin y conocimiento del producto.
Responsabilidades:
Atender llamadas de soporte tcnico y brindar asistencia inicial para productos TPMS
Diagnosticar y resolver problemas relacionados con sensores TPMS, receptores, software y herramientas de diagnstico
Guiar a clientes (distribuidores, talleres y usuarios finales) en la instalacin, calibracin y resolucin de problemas
Registrar problemas comunes y soluciones para crear una base de datos de soporte tcnico
Escalar casos tcnicos complejos a los equipos de I+D o Ingeniera de Producto
Asistir con actualizaciones de software utilizando herramientas de diagnstico TPMS
Brindar soporte tcnico a equipos internos (Ventas, Producto y Capacitacin)
Crear tutoriales de reaprendizaje y documentacin tcnica para marketing y clientes
Cargar documentacin instructiva en los sitios web de los clientes cuando sea necesario
Crear videos demostrativos de productos, programacin de sensores y procedimientos de reaprendizaje
Apoyar en tareas de almacn cuando sea necesario
Realizar otras tareas asignadas por el supervisor
LANGUAGE REQUIREMENT / REQUISITO DE IDIOMA
Fluent in English and Spanish (spoken and written)
Fluido en ingls y espaol (hablado y escrito)
$37k-66k yearly est. 18d ago
IT Help Desk Technician
Kettering University 4.3
Information systems technician job in Flint, MI
Provides IT help desk support for all Kettering team members in areas such as hardware and software. Ensures problems are resolved quickly without significant interruption to day to day operations. Diagnoses and resolves PC hardware and software problems including printing, peripherals, hardware, and software performance. Monitors and reports status of any open or on-going help desk tickets or projects. Investigates and reports trends in help desk calls and tickets. Assists in creating and maintaining user profiles/passwords on the network and e-mail systems. Assists with user access problems such as user password resets and user account unlocks. Assists with managing and monitoring hardware, PC workstation, and peripheral inventory. Maintains, supports, deploys, and tracks hardware and software assets. Performs periodic preventative maintenance on desktop computers and equipment. Assists Desktop Support Technicians with configuration and deployment of PC hardware and peripherals. Assists with installation and maintenance of software programs on desktop and laptop computers. Assists IT administrators with tasks as required.
Preferred Qualifications
-At least an A+ Certification -The ability to type at 50+ wpm -Experience in customer service
$54k-73k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information systems technician job in Ann Arbor, MI
About Aviation Electronics, Electrical, and Computer SystemsTechnicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$57k-78k yearly est. 13d ago
AV\/IT Senior Technician
Renvisioning Technology
Information systems technician job in Canton, MI
AV\/IT Senior Technician
REnVisioning Technology, LLC \- A full\-service commercial IT \/ AV company
AV\/IT Design and Integration
Video Collaboration
Networking
Service and Support
Education
Minimum of High school or trade school graduate
Needed Certifications: CTS or CTS\-I, OSHA
Preferred Certifications: Crestron, Extron, Biamp, Clearone, and Cisco Certifications.
Looking for a quick learner that is self\-motivated!
Requirements
Ability to work independently with no supervision
Strong understanding of construction and job sites
Deep technical knowledge of AV and IT
A valid driver license, with a clean driving record
Reliable transportation with valid insurance
Attention to detail
Excellent communications skills
Proficiency with Windows and MacOS
Ability to lift 50lbs or more
Work from ladders or lifts
Occasional after hours and weekend scheduled projects
Duties and Responsibilities
Safely and Securely mounting equipment such as displays, projectors, cameras, racking equipment, etc..
Maintain a safe working environment
Pull low voltage cabling through conduit and other locations
Terminate connectors of various connections
Build, wire, and troubleshoot equipment racks
Work with programmers and QC teams to insure project completion
Mentor Technicians and Jr. Technicians
Keep warehouse area and work stations cleaned and organized
Perform other duties as assigned
Growth Opportunities
After a waiting period, ability to work on becoming industry certified
REnVisioning Technology, LLC is quickly expanding, we are looking for individuals who would like to grow in the AV\/IT industry
Benefits
Paid Vacation
Paid Holidays
Medical\/Dental
Bonus program
Gym Membership
At REnVisioning Technology, we don't just accept difference - we celebrate it. Bring your difference as a strength, bring your drive as fuel!
$41k-81k yearly est. 60d+ ago
IT Helpdesk Technician/Systems Administrator (In-Person)
Corby Energy Services Inc.
Information systems technician job in Belleville, MI
Job DescriptionDescription:
IT Support and Systems Administrator Reports To: IT Infrastructure & Operations Manager Department: Information Technology FLSA: Exempt
We are growing! If you're excited to be the face of IT for a fast-growing company in the utilities construction and engineering sector, this position is for you.
This is a hands-on, user-facing role that blends Level 1-2 helpdesk and deskside support across multiple Metro Detroit locations with core systems administration. Expect a mix of approximately 60-70% end-user support/service desk and 30-40% systems administration/infrastructure work. You'll resolve day-to-day issues, onboard/offboard employees, deploy PCs and mobile devices, and support our Microsoft 365/Azure and on-prem environments. Success in this role requires strong customer service, solid troubleshooting skills, and the ability to manage tickets while owning technical projects to completion.
Core Technologies:
Windows 10/11, Microsoft 365 and Azure/Entra ID, Active Directory/Group Policy, Windows Server (2019+), MDM (Endpoint Central, Intune), SharePoint/OneDrive, Exchange Online, networking fundamentals, endpoint security, and disaster recovery.
Principal Responsibilities:
End-User Support and Service Desk
Serve as a friendly, professional point of contact for employees; provide in-person and remote support
Work tickets in the helpdesk queue, meet SLAs, document work clearly, and close issues with strong follow-up
Deploy, image, and replace PCs, laptops, and mobile devices; install and configure applications
Perform user account lifecycle tasks (new hire setup, access provisioning, permissions, offboarding)
Support Microsoft 365 apps, SharePoint Online/OneDrive, Exchange Online, and Teams
Troubleshoot common office technologies (printers, conference room A/V, VPN, Wi-Fi, peripherals)
Create and maintain user-focused documentation and internal knowledge base articles
Maintain accurate IT asset records (hardware, software, licenses) and assist with inventory/audits
Provide VIP support and training to help users adopt technology effectively
Systems Administration and Infrastructure
Administer and maintain Active Directory/Entra ID, Group Policy, NTFS permissions/SMB shares, and Windows Servers (physical and virtual)
Leverage endpoint management/MDM platforms to deploy configurations, software deployments, updates/patches, and enforce compliance
Support core network services (DHCP, DNS, TCPIP, SMB), basic switch/AP configuration, and SD-WAN concepts in coordination with senior staff
Monitor, remediate, and report on vulnerabilities; contribute to endpoint and identity security best practices
Assist with backup/restore, disaster recovery testing, and routine maintenance
Use PowerShell or other scripting methods to automate repetitive tasks and improve support efficiency
Participate in implementing and integrating new technologies and systems
Operations and Continuous Improvement
Analyze processes and suggest improvements that enhance reliability, security, and user experience
Participate in maintenance windows and outage response; occasional after-hours or weekend work required
Travel to local offices (primarily Metro-Detroit) for onsite support and project work (mileage reimbursed at the federal rate)
Compensation:
Salary: $65,000-$80,000 (commensurate with prior experience)
Medical/dental/vision insurance (eligible after 90 days)
401(k) with up to 4% employer match (eligible after 6 months)
Company-paid group term life and long-term disability
Additional voluntary benefits: flexible spending accounts, accident, critical illness, short-term disability, HFSA/DCA, life, and AD&D
Notes:
This is an on-site, hands-on role based in Belleville, MI, with regular in-office presence and local travel.
Candidates who thrive in user-facing support while growing their systems administration skills are encouraged to apply.
Requirements:
Required Qualifications:
2-5 years of combined helpdesk/deskside support and systems administration experience, or equivalent mix of education and experience
Strong customer service skills with a professional, positive demeanor; ability to explain technical issues in plain language
Excellent written and verbal communication skills; accurate documentation and correspondence are essential
Valid driver's license, reliable transportation, and willingness to travel between offices within the Metro Detroit area using your own vehicle.
Infrequent travel outside the Metro Detroit area or potentially out of state (2-3 times/year)
Demonstrated support experience with Windows 10/11, Microsoft 365, user device deployments
Hands-on experience with Microsoft Windows Server (2019+), Active Directory/Group Policy, NTFS/SMB, Azure/Entra ID and SSO, Exchange Online
Experience with MDM/endpoint management for provisioning, updates, and compliance
Demonstrated experience supporting/administering SharePoint Online, OneDrive, and Microsoft Teams
Scripting experience (PowerShell or similar)
Solid foundation in networking (firewalls, switches, APs, DHCP/DNS/TCP/UDP, VLANs, Routing, L2/L3 concepts, basic understanding of SDWAN concepts)
Preferred Qualifications:
Certifications: Microsoft (e.g., MD-102, AZ-104, MS-900) and/or CompTIA (A+, Network+, Security+)
Backup solutions (Veeam, Azure Recovery Services Vault)
Experience with Atlassian (Jira/Confluence) or similar ITSM/knowledge tools
Premise wiring (Ethernet cabling/termination, PoE/low-voltage, security cameras)
Experience with one or more: Power Platform (Power BI/Power Automate/Power Apps), Hyper-V, SQL Server, IIS, RemoteApps/RDS, Microsoft Intune, Microsoft Defender security products
$65k-80k yearly 4d ago
IT Support Technician
Ohm Advisors 4.1
Information systems technician job in Ann Arbor, MI
Come work for OHM Advisors, the Community Advancement firm.
With the singular mission ofâ¯Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering.
We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future.
What You Will Contribute to OHM Advisors
The IT Support Technician is responsible for ensuring continuity of computer system services for computer users by providing the technical expertise and assistance necessary to install computer software, modify/repair hardware, and resolve technical problems. They will also employ and manage additional systems to assist with the deployment of software and hardware to computer users. Other members of the Information Technology team may request their assistance with projects and tasks where appropriate. Additional responsibilities and tasks may be assigned based on technical ability and schedule availability.
Your Responsibilities
End-User Support
Field incoming service desk requests from users via ticketing system, email, telephone, and in-person in a timely, courteous manner.
Troubleshoot, install, and upgrade end-user software and hardware.
Provide one-on-one or small group end-user training on relevant topics and systems on an as-needed basis.
Work with outside vendors for product-specific support.
Maintain and troubleshoot file sharing systems for use with external users and organizations.
Assist with employee onboarding and offboarding within the scope of assigned duties.
Hardware & Software Management
Image, configure, and set up desktop and laptop computers and associated peripherals at employee workstations.
Coordinate shipping and reclamation of computer hardware to and from remote offices.
Maintain proper documentation and storage of deployed and available hardware assets.
Knowledge Management & Miscellaneous
Design and maintain user-focused informational articles and videos covering relevant technology topics.
Generate and maintain team-focused articles and documentation on recurrent issues and known solutions.
Provide guidance and training to other Information Technology team members when requested or required.
Assist with company-wide software rollouts and technology upgrades.
Provide on-site support at remote offices and outside of regular working hours as required.
Requirements
1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program.
Knowledge of computer hardware, software, and mobile devices.
Experience with Microsoft Windows 10 / 11 & Microsoft Office 365.
Excellent interpersonal communications skills.
Preferred Qualifications
Possesses talents and strengths in communication, conflict resolution, user education, problem solving, and self-education that allows them to excel in developing and maintaining strong relationships with staff and team members.
Working knowledge of modern enterprise computer hardware and software.
Ability to lift and carry devices and equipment of varying sizes and weights.
One to two years of experience in a relevant industry role or two years of active enrollment in a relevant degree or certification program is preferred but not required.
An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is preferred but not required.
Relevant industry certifications are beneficial but not required.
Benefit Summary
At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs.
Benefits:
BCBSM Medical, Dental and Vision
Company Profit Sharing
Flexible Spending & Health Savings Accounts
401(k) retirement savings plan with employer matching contribution
Paid professional association membership.
Tuition & Certification Expense reimbursement
Volunteer Service Leave
100% Employer-Paid Life Insurance
Short & Long-Term Disability Options
Career Advancement & Enrichment Programs:
Voluntary Wellness Program
OHM Grad School
OHM University
You can read more about each of these programs on our website.
OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
#LI-CC1
$36k-47k yearly est. 13d ago
Technical Support Specialist
Hyperion Managed Services
Information systems technician job in Troy, MI
Are you a seasoned IT professional looking for a career change? Are you looking for an innovative organization that fosters teamwork and supports your professional and personal development?
We are currently looking for a professional and experienced full-time Technical Support Specialist to join our team. This position helps identify opportunities and deploy technical solutions that enable improvements to our clients' business operations.
Perks
• Competitive salary based on qualifications
• Bonuses
• Commissions
• Mileage reimbursement
• Paid time off
• Certification education reimbursement
• Room for advancement in the company
• 401k with company match
• Health Insurance with company contribution
• Life insurance
• Long term disability
Responsibilities
• Respond to help desk tickets
• Participate in planning and implementing projects
• Assist with new customer onboarding process
• Utilize help desk ticketing and workflows
• Complete all assigned projects, reports, and documentation
The ideal candidate will possess the following:
• Industry certifications related to networking and security from Microsoft and Cisco
• Expertise in security best practices
• Three years' experience working for a managed IT services company
• An in depth understanding of common operating systems and business applications
• Bachelor's degree in Information Technology or related field preferred
• Experience with ConnectWise solutions preferred
About Our Company
Hyperion Managed Services is a Managed IT Services Provider for small to mid-sized organizations located in Michigan. We provide Managed IT Services, Support and Consulting where we act as the IT department for our clients and assist larger organizations with IT projects. To learn more about our company visit our website at: *******************
$37k-66k yearly est. Auto-Apply 60d+ ago
IT Support Specialist
Humanetics 3.8
Information systems technician job in Farmington Hills, MI
Role Purpose: IT Support Specialist is responsible for analyzing, troubleshooting, and evaluating technology issues. This role will support internal clients, helping to keep employees productive. Humanetics Corporate Headquarters will be the main focus with secondary focus on all Humanetics Group offices.
Essential Functions & Responsibilities:
Troubleshoot technological issues and solve problems quickly to ensure the business operations run smoothly
Troubleshoot technological issues and solve problems quickly for employees
Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently
Assist with new hire equipment set up and training
Assist with equipment set up for company meetings
Install all new technology for the company, including computer operating systems, software programs and applications, new desktops, and other computer hardware
Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment
Ensure company computers are backed up so all files are saved in case the system crashes
Run security checks on all of the company systems to ensure we are protected from cybersecurity threats
Other tasks as assigned
Other Significant Role Requirements:
Strong knowledge/experience with IT ticketing systems
Strong knowledge of support for Windows 10 & 11
Strong knowledge of support for Microsoft Office 2016 & Office 365
Perform basic administration tasks on Windows server 2012, 2016, 2022
Working knowledge of Active Directory, DNS & DHCP
Working knowledge of basic networking concepts (routing, switching, VLANs, port configs, etc)
Ability to meet tight timelines and/or deadlines
Physical Demands:
Remaining in a stationary position, often standing or sitting at a desk for prolonged periods.Occasionally moving about to accomplish tasks or moving from one worksite to another.
Occasionally lifting up to 40 pounds
Travel:Up to 10% domestic travel
Customer Focus: This is a highly visible position with a critical impact on the company's future. Internal and external contacts include all levels of employees within the company, division management, consultants, and other professional business contacts within the industry. External contacts are key to the effective execution of the objectives of the company. Frequently these interactions will involve extremely complex, emotional and sensitive issues. Success in this area is vital for the development of the existing and future business.
Critical Competencies:
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyses information skillfully; develops alternative solutions; works well in-group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; Strives to continuously build knowledge and skills; shares expertise with others.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
Education and/or Experience:
3(+) years' experience in a professional IT work environment
Bachelor's degree in Computer Science, Information Technology or related field, or an equivalent combination of education and/or experience is required
Familiarity with multiple computer operating systems, such as Windows 10 & 11
General knowledge of troubleshooting Internet connectivity, phone systems, network systems, and other technological office equipment
Able to create databases and utilize Excel spreadsheets at an advanced level
Advanced proficiency in Microsoft Office
Strong communication skills, organizational skills, and time management skills
Excellent customer service skills and desire to help the company succeed
$31k-55k yearly est. 4d ago
Help Desk Support Spec I
Insight Global
Information systems technician job in Detroit, MI
A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for handling tickets, providing remote support, and helping end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and documentation. The ideal candidate will be customer-oriented, able to work flexible hours based on a shift schedule and have an Interim Secret / Secret security clearance or ability to obtain a clearance.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
- 2 years of experience with Desktop and Network support
- Ability to problem solve and accurately provide a solution as the first line of technical support
- Security+ and ITIL V3 Foundations Certifications OR ability to obtain both within 30 days
- High School Diploma
- Secret / interim Secret Clearance or ability to obtain a clearance - Experience with Active Directory, Anti-Virus, VPN, Avaya, Novell, Web Support
$37k-66k yearly est. 60d+ ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Novi, MI?
The average information systems technician in Novi, MI earns between $31,000 and $91,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Novi, MI