IT Support Specialist Supervisor
Information systems technician job in Draper, UT
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit **************************
Position Summary:
The Sr IT Support Specialist - Supervisor position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners. The Sr ITSS Supervisor's primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. The position will ensure that the corporation's Windows/MAC environments are maintained according to industry best practices. Leadership tasks over their teammates include monitoring daily work activities, coaching, and, if needed, correction.
Primary Responsibilities, Essential Functions and Requirements:
Supervision and mentorship of employees at local and remote locations
Partner with Support Services Leadership to develop and implement strategies and training initiatives to increase Support Specialist effectiveness
Mentor employees through sharing information, skill coaching, and suggesting effective initiatives that will assist an agent in providing excellent customer service.
Provide periodic review of employees that includes coaching customer service, technical ability and additional skill building as determined during review (Additional reviews may be staged on an ad-hoc basis, but a scheduled review is required on an annual basis)
Responsible for mid and year-end performance reviews and managing performance of your reports, through consistent feedback and formal performance reviews.
Sustain project updates and status reports to leadership on a regular basis
Maintains a strong understanding of partner's environments, including but not limited to software applications, learning management systems, and account creation procedures.
Drive best practices for remote desktop management, automation of imaging\updating, and proactive maintenance of supported systems.
Maintain and enforce the asset refresh program to keep technology in an up-to-date fashion.
Maintain desktop application inventory and assist with software licensing maintenance
Provide purchase approval and assist with providing financial forecasts for computer replacement and purchase
Define and maintain security procedures and policies; enforce these policies with ITSS team members
Monitoring, supporting, and troubleshooting systems issues
Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security-related issues
Reduce the risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer
Manage and mentor student-work studies
Continue training for ITSS team members on processes and procedures.
Requirements
Experience and Qualifications:
Possession of relevant industry certifications is highly advantageous
Extensive operations experience in IT support and management
Availability for weekend shifts to support maintenance activities and participation in on-call rotation duties
A minimum of 5 years of management experience, coupled with a robust technical background
Proficiency in managing a team
Flexibility to work a schedule that may include nights and weekends
Exceptional communication skills and a proven track record of delivering excellent customer service
In-depth knowledge of technology platforms within the higher education sector
Strong analytical and problem-solving capabilities
Expertise in supporting various operating system platforms, including Microsoft 365 and Google Suite
Advanced troubleshooting skills for Windows Server operating environments
Advanced troubleshooting skills with Network devices
Proficiency in supporting AV technologies for classrooms, lectures, and performance halls
Ability to effectively communicate technical topics to individuals with varying levels of technical expertise
Excellent written and verbal communication skills, with the ability to thoroughly document implementations, modifications, and removals
Education, Certifications and Licensures:
Bachelor of Science, Computer Science, MIS degree or equivalent experience
Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************.
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
Computer Support Specialist
Information systems technician job in Salt Lake City, UT
Millennium Corporation is hiring a Computer Support Specialist in Salt Lake City, UT. Candidate must have an active Secret Clearance.
The Computer Support Specialist will:
Deliver IT technical support to end users and ensure proper configuration, installation, and maintenance of data input/output devices to include laptops/tablets/workstations, mobile devices, VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices.
Provide timely restoral and proper maintenance of laptops/tablets/workstations and peripheral devices.
Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies.
Assume day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets.
Provide support and approved training for new technology deployment at CONUS and OCONUS locations.
Identify, log and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate for assistance.
Provide desk side technical support services that require technical support or root cause determination that exceeds Tier 1/2 support capabilities.
Provide day-to-day technical guidance and desk side support technical assistance to team members.
Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable.
Qualifications:
Candidate must have an active Secret Clearance
Associates degree and 5 years of experience
Must be A+ 8570 Certified
Information Technology Technical Support
Information systems technician job in South Jordan, UT
💻 IT Support Specialist - Banking Firm
📍 South Jordan, UT
💲 $21/hr (W2)
✨ About the Opportunity
A major banking firm is growing its tech support team and is looking for a people-focused, tech-savvy IT Support Specialist to join their South Jordan location. If you love solving problems, helping others, and keeping technology running smoothly, this role is for you! 🚀
🔧 What You'll Be Doing
📞 Provide friendly and efficient support via phone, chat, and in person
🧰 Troubleshoot issues with hardware, software, applications, and system access
📝 Log tickets accurately and keep users updated throughout the process
🖥️ Install, configure, and repair computers, peripherals, and software
🧩 Diagnose technical issues and offer clear, step-by-step solutions
🤝 Work closely with teammates and escalate issues when needed
🌐 Support a 24/7 environment (may include evenings/weekends/holidays)
😊 Maintain a positive, patient, and professional attitude at all times
📚 What You Bring
⭐ Strong customer service and communication skills
🗂️ 2-5 years of IT support experience (enterprise/high-tech environment is a plus!)
🧠 Solid troubleshooting and problem-solving abilities
💼 Ability to stay calm, organized, and independent under pressure
🎓 High school diploma or GED
🕒 Willingness to work varied shifts as needed
🌟 Why You'll Love This Role
👩 💻 Work with modern technology in a professional banking environment
🤗 Supportive, team-oriented atmosphere
📈 Opportunities for long-term growth and possible full-time hire
🔄 Hands-on work that keeps every day interesting
Help Desk Technician -- BARDC5692833
Information systems technician job in South Jordan, UT
LinkedIn Job ID: BARDC5692833
Responsibilities include:
• Demonstrate strong customer service skills to provide phone support including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
o Producing accurate, detailed documentation at the client, problem and incident level
o Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
Desktop Support Specialist
Information systems technician job in Midvale, UT
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 2+ years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a plus
IT Technical Support Specialist
Information systems technician job in Layton, UT
ES3 is hiring Technical Support Specialists to join our IT Help Desk team. This role offers hands-on experience supporting a wide range of computer, network, and communication systems in a dynamic engineering environment. You'll work directly with end-users across multiple ES3 locations, gaining exposure to modern technologies and professional IT workflows.
Position Highlights
Support Windows, Mac, and Linux client operating systems and hardware
Assist / support O365 applications (Outlook, Teams, Word, Excel, PowerPoint, etc.)
Monitor and respond to antivirus and malware alerts
Provide support for VPN and ZTNA applications
Adobe Acrobat, Engineering Applications and Software, Internal ERP System
Work with virtual machine hosts and clients
Troubleshot and support VOIP communications and web-enabled conferencing systems
Maintain and support print services across the organization
Collaborate with over 200 engineers, scientists, and technicians across ES3's facilities
Coordinate resolution of help desk tickets and escalate complex issues to senior IT staff
Operate from a private office in a modern work facility with access to current technologies
Participate in limited travel opportunities as needed
This position is based on site at ES3's Layton Engineering Office and supports staff across all ES3 locations, including facilities in San Diego, CA; Warner Robins, GA; Midwest City, OK; Jacksonville, FL; Abilene, TX; and Clearfield, UT.
Required Education and Availability
Demonstrated educational path in IT, Information Systems, or Software Development
Ability to work either morning (6:30-11:30 AM) or afternoon (12:30-5:30 PM), Monday-Friday
Helpful Experience and Skills
Previous help desk or customer service experience
IT-related education, certifications, or training
Additional Requirements
Must be a U.S. Citizen
Must be able to participate in a background investigation and qualify for a U.S. Government Security Clearance
Key Competencies
Effective communication and a positive disposition with staff at all levels
Openness to learning new technologies
Flexibility in adapting to changing priorities
Strong work ethic, integrity, and motivation for excellence
Respect for confidentiality and sensitive information
Dependability and reliability
Attention to detail and strong organizational skills
Compensation and Benefits
ES3 offers an enriching and rewarding environment for part-time staff, including:
Competitive paid-time-off (PTO) accrual
Dollar-for-dollar employer matching 401(k) contribution up to 6%, plus up to 2% profit sharing
We've found that staff who participate in our retirement plan are more engaged and aligned with our company culture. ES3 is committed to helping our employees retire with dignity.
Auto-ApplyIT Help Desk
Information systems technician job in Magna, UT
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k.
Pay starts at $20.50 per hour
Responsibilities:
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provides support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines. This position is open to all US citizens at least 18 years of age.
IT Technician II
Information systems technician job in Salt Lake City, UT
Job Description
Hooton Tech LLC is hiring for an IT Technician II
This position is full time, hourly. Starting Range $25-$40/hour DOE.
Responsibilities:
1. Maintenance and support of our business IT clients. This includes support of end user desktop/laptops, servers, printers, network equipment, VoIP systems, cloud services, and other IT related equipment.
2. Answer calls from our customers and participate in an on-call rotation for after hours and outage support.
3. Troubleshoot, repair, and maintain residential user computers.
4. Support, troubleshooting, and maintenance of existing security camera systems.
5. Assist in the Installation of camera and cabling systems.
6. Additional duties as needed by the company.
This position is based in Lyman, WY, but may be partially worked remotely if located in Southern Wyoming or Northen Utah. Travel to customer sites in the region will be required as needed, with overnight travel as a possibility. Travel may be up to 30% of time pending project need.
Benefits:
Benefits include PTO, Medical, dental, vision insurance, 401K, paid holidays.
Qualifications and Requirements
1. Must be at least 21 years old
2. Must have a valid Driver's License and clean driving record.
3. Must have High School Diploma or Equivalent.
4. Must be able to pass both pre-employment and random drug tests.
5. 3-5 years relevant experience in the IT industry.
6. Must have advanced computer skills and knowledge.
7. Experience in Server, computer, network, and printer hardware required.
8. Experience in Cloud Services such as M365, Azure, D365, Google Workspace, Etc. Required.
9. CompTIA A+ certification or industry equivalent certification required.
10. Other Associate or Professional Level IT Certifications Preferred.
Applicants must be able to pass preemployment drug test and background check
Job Posted by ApplicantPro
Seasonal IT Technician
Information systems technician job in Salt Lake City, UT
Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities
Incident & Request Handling:
Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based).
Support via Teams, phone, email, and in person; document root cause and steps taken.
Aim for first-contact resolution where possible; clearly communicate ETAs/next steps.
Devices & Endpoint Management:
Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps.
Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys).
Perform health checks (disk, patch, antivirus status) and remediate.
Accounts & Access:
Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege.
Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses.
Collaboration & SaaS Support:
Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS.
Troubleshoot MFA/SSO issues, profile problems, meeting/device performance.
Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests.
Knowledge & Documentation:
Create/update KB articles for repeat issues; keep “How-To”s and SOPs current.
Education/Experience
High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred.
1-2 years of hands-on IT support/help desk experience.
Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools.
Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC.
Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment.
Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues.
Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN).
Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation.
AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
Auto-ApplyTier 2 IT Technician
Information systems technician job in Salt Lake City, UT
Job Description
Pay: $60,000
Role The Tier 2 IT Technician ensures new centers launch on time with secure, reliable, and fully configured IT infrastructure. Reporting to the Project Manager, this role partners with Field Technicians, Outsourced IT
Vendors, and Operations teams to deliver seamless deployments that meet strict project deadlines.
Responsibilities
Configure and deploy servers, networks, and VPNs with proper security hardening.
Configure and maintain UniFi/Ubiquiti networking gear (controllers, switches, APs, gateways).
Configure IT equipment prior to shipment, ensuring it is fully prepared for installation by field technicians on-site.
Provide Tier 2 support for escalated issues during new center setup.
Document configurations, processes, and troubleshooting for consistency and compliance.
Results (What Success Looks Like)
Centers open on time with fully functional IT infrastructure.
Servers and networks are optimized, secure, and documented.
VPNs provide reliable, secure remote access.
Onboarding is smooth with minimal disruption to staff.
Clear, proactive communication with all teams; no delays or escalations.
Requirements
Strong hands-on experience with servers (Windows/Linux), networking (routing, VLANs, firewalls), and VPNs.
Skilled with UniFi/Ubiquiti networking gear (preferred).
Ability to work independently and solve problems without step-by-step guidance.
Strong communication, organization, and ability to deliver under pressure.
Team-oriented, quality-focused, and demonstrates full project ownership.
IT Technician
Information systems technician job in Sandy, UT
The IT Technician works under the advisement of the Help Desk Manager to support computer hardware and software issues and resolve end user concerns relating to technology. Duties and Responsibilities * Assists the Help Desk Manager with the configuration and repair of laptop computers, and setup and deployment of new computers.
* Assists company employees with computing problems and questions on the phone and in person by troubleshooting, repairing, maintaining, installing, and performing testing activities on various computer equipment, peripherals, data communication and computer network systems.
* Exercises sound professional judgement in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem.
* Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs.
* Desktop and mobile phone system support, troubleshoot phone related problems and setup new users.
* Performs other related duties as assigned.
* May be required to occasionally work after hours and weekends.
Qualifications
* Associates degree in Computer Science or related work experience.
* Must have experience with direct user support in a large, networked environment.
* Must have experience installing and maintaining Windows 10 and Windows 11. Experience maintaining Windows Server 2016 and higher is a plus.
* Experience setting up, configuring and maintaining accounts in Microsoft 365.
* Possess a basic understanding of how Teams phone systems work and how to troubleshoot.
* Must have a thorough understanding of basic networking principles (TCP/IP, wiring, etc).
* Must have valid license and good driving record.
* Type a minimum of 30 wpm.
* Must have good written and oral communication skills.
* Integrity: Maintains the normal standards of ethics, conduct and organizational policies in job-related activities.
* Is able to perform essential duties and responsibilities efficiently, accurately, and safely with or without reasonable accommodation and without posing threat of harm to self or others.
* Occasionally lift 50 lbs.
* Previous technical training preferred.
* Vendor certifications (A+, MCSE, CCNA, etc.) preferred
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, 401(k) retirement plan with employer match, Life & AD&D Insurance, Long-term Disability Insurance, Short-term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt, Time Away Benefits, 8 Paid Holidays, Group Legal, Employee Stock Purchase Plan, Identity Theft Protection, Group Legal, Pet Insurance, Employee Assistance Program.
EEO Statement: Layton Construction is an equal opportunity employer. We evaluate qualified employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Layton Construction is a privately held national general contractor, delivering predictable outcomes in commercial construction since 1953. Headquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential.
Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide.
The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at stobuildinggroup.com.
IT Operations Technician
Information systems technician job in Farmington, UT
Full-time Description
The IT Operations Technician supports Lagoon's technology systems and infrastructure in accordance with Company policies and procedures. This position is responsible for assisting with daily IT operations, monitoring systems, and providing technical support to ensure reliable and secure technology performance throughout the Park. The role works collaboratively with other team members to maintain the systems that keep Lagoon's operations running smoothly and efficiently for both employees and guests.
Essential Functions of the Job
• Monitor, maintain, and support Lagoon's core IT systems, servers, and network infrastructure.
• Provide technical support for computer hardware, software, printers, and peripheral devices.
• Install, configure, and troubleshoot operating systems, enterprise applications, and network connections.
• Manage user accounts, permissions, and access controls within Active Directory and related systems.
• Assist with deployment, configuration, and maintenance of cloud environments (Microsoft 365, Azure, AWS).
• Support cybersecurity measures, including endpoint protection, patch management, and incident response.
• Maintain accurate documentation of procedures, incidents, and system changes.
• Collaborate with vendors, contractors, and other departments to resolve technical issues and support technology projects.
• Assist in maintaining communication systems including telephony, cabling, cameras, and alarm systems.
• Participate in after-hours or on-call rotation to provide support for critical systems or emergencies.
Requirements
Required Qualifications/Abilities
• Must be at least 18 years of age
• Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Minimum of two (2) years of experience in IT support or systems operations.
• Proficiency with Windows and mac OS environments.
• Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and VPN.
• Strong troubleshooting, problem-solving, and analytical skills.
• Excellent communication and documentation abilities.
• Availability to work varied schedules including weekends, evenings, and holidays as required, especially during Lagoon's operating season.
Preferred Qualifications:
• Professional certifications such as CompTIA A+, Network+, or Microsoft MCSA.
• Experience with virtualization platforms (VMware, Hyper-V) and cloud services (Azure, AWS).
• Familiarity with scripting or automation tools (PowerShell, Bash, Python).
• Exposure to ITIL practices and ticketing systems such as Jira or ServiceNow.
Working Conditions
• This position requires working in an environment that includes exposure to high noise levels, bright/flashing light or darkened areas, fog or haze, large crowds, and other factors typical to an amusement park setting.
• This position will perform essential job duties across a variety of indoor and outdoor locations, including offices, technical workspaces, and attraction areas. Outdoor responsibilities may include exposure to changing weather conditions such as heat, cold, wind, dust, noise, rain, snow, and direct sunlight.
Physical Requirements
The physical demands described below must be met to successfully perform the essential job responsibilities:
Able to regularly use hands and fingers.
• Must be able to use fingers, hands, arms, and legs to reach, operate equipment, climb stairs, and perform routine inspections.
• Able to sit, stand, walk, crouch, kneel, and stoop for the duration of a shift up to eight (8) hours.
• Able to regularly lift and/or move up to fifty (50) pounds and up to one hundred (100) pounds assisted.
• Able to move, install, or transport computer and networking equipment which may require pushing, pulling, bending, and lifting.
• Able to walk quickly to and from job locations up to one (1) mile distance.
• Must have sufficient hearing and visual acuity to observe equipment, alarms, and Lagoon guests.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Interested, but don't see your role? Name it here!
Information systems technician job in Salt Lake City, UT
, but don't see a job that fits you? Please apply anyway! We need extremely talented people of many backgrounds, to take on tasks as we continue to expand Zanskar. Our company is always looking to bring on great teammates who are passionate about our mission and want to bring their expertise to help us change the global energy landscape. If you don't see a role that fits your passion, please feel free to let us know. We look forward to hearing from you and will reach out when there's a good fit with our team.
If you have something unique to add to Zanskar, we'd like to hear from you. Use the "Apply for this Role" button to submit a cover letter, a resume, and let us get to know you better.Location- The position will be located in the Salt Lake City metropolitan area.
Equal Opportunity Employer
Zanskar is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.
Please reach out to [email protected] with any questions.
Auto-ApplyIT Technician
Information systems technician job in Sandy, UT
The IT Technician works under the advisement of the Help Desk Manager to support computer hardware and software issues and resolve end user concerns relating to technology.
Duties and Responsibilities
Assists the Help Desk Manager with the configuration and repair of laptop computers, and setup and deployment of new computers.
Assists company employees with computing problems and questions on the phone and in person by troubleshooting, repairing, maintaining, installing, and performing testing activities on various computer equipment, peripherals, data communication and computer network systems.
Exercises sound professional judgement in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem.
Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs.
Desktop and mobile phone system support, troubleshoot phone related problems and setup new users.
Performs other related duties as assigned.
May be required to occasionally work after hours and weekends.
Qualifications
Associates degree in Computer Science or related work experience.
Must have experience with direct user support in a large, networked environment.
Must have experience installing and maintaining Windows 10 and Windows 11. Experience maintaining Windows Server 2016 and higher is a plus.
Experience setting up, configuring and maintaining accounts in Microsoft 365.
Possess a basic understanding of how Teams phone systems work and how to troubleshoot.
Must have a thorough understanding of basic networking principles (TCP/IP, wiring, etc).
Must have valid license and good driving record.
Type a minimum of 30 wpm.
Must have good written and oral communication skills.
Integrity: Maintains the normal standards of ethics, conduct and organizational policies in job-related activities.
Is able to perform essential duties and responsibilities efficiently, accurately, and safely with or without reasonable accommodation and without posing threat of harm to self or others.
Occasionally lift 50 lbs.
Previous technical training preferred.
Vendor certifications (A+, MCSE, CCNA, etc.) preferred
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, 401(k) retirement plan with employer match, Life & AD&D Insurance, Long-term Disability Insurance, Short-term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt, Time Away Benefits, 8 Paid Holidays, Group Legal, Employee Stock Purchase Plan, Identity Theft Protection, Group Legal, Pet Insurance, Employee Assistance Program.
EEO Statement: Layton Construction is an equal opportunity employer. We evaluate qualified employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information systems technician job in Bountiful, UT
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Technician, Field Network
Information systems technician job in Kaysville, UT
is filled.
Rise Broadband is seeking a highly motivated Field Network Technician to join our team. The successful candidate will be responsible for the maintenance, installation, and repair of telecommunications towers and related equipment. The technician will work with a team to ensure that all towers are in good working condition, meet safety standards, and are operating at maximum efficiency.
Essential Duties/Responsibilities
Perform routine maintenance on telecommunications towers and related equipment, including replacing or repairing parts as needed
Conduct inspections of towers and equipment to ensure compliance with safety regulations and industry standards
Install new telecommunications equipment on towers, including antennas, cables, and related hardware
Work with a team to troubleshoot and diagnose problems with tower equipment and systems
Use specialized tools and equipment, such as hand tools, power tools, and electronic testing equipment, to complete assigned tasks
Climb towers to access equipment and perform maintenance and repair work
Adhere to all safety protocols and guidelines when working at heights and in potentially hazardous environments
Complete all required paperwork and documentation related to job duties
Job Requirements
High school diploma or equivalent required
Previous experience working in telecommunications tower maintenance, repair, or installation preferred
Ability to work at heights up to 400 feet and in potentially hazardous environments required
Comfort with climbing ladders, towers, and other elevated structures required
Ability to work with equipment that has a weight limit of 260 lbs or less required.
Ability to read and interpret technical documents and schematics required
Excellent problem-solving and troubleshooting skills required
Strong communication and interpersonal skills required
Ability to work independently or as part of a team required
Valid driver's license and reliable transportation required
Working Conditions
Employee is constantly required to stand, walk, use hands to handle or feel objects, tools or controls and reach with hands and arms. Must possess physical conditioning and stamina to climb heights up to 400 feet and perform physically demanding tasks at such heights. Must be able to frequently climb a ladder and work in an elevated position. On a constant basis, must safely lift, carry and maneuver heavy or awkward objects 100 pounds or more, with or without assistance. Specific vision abilities required include close up, distance, peripheral vision, depth perception and the ability to adjust focus. Full spectrum color vision required.
Must be able to work safely in a field or office environment. Must be adept at working in adverse weather conditions.
Daily travel within the Company's geographical footprint is required.
Disclaimer
This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned.
Please feel free to review our Benefits at the following link: **********************************************
Auto-ApplyJunior System Administrator
Information systems technician job in Salt Lake City, UT
Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Junior System Administrator to join our team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on!
What makes Les Olson different?
Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states.
We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do.
"Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.
We offer:
Paid Time Off
Sick Days
Paid Holidays
401k match + Pension
Full Medical, Dental & Vision + HSA
Mental health care coverage
Life Insurance
Local Volunteer Opportunities
What You Have:
4 or more years Information Technology work experience, experience in System Administration, Help Desk Support or an IT Installation Team preferred
Team-oriented, strong communicator
Excellent customer-facing interaction
Certification or equivalent work experience or ability to get certification within 1 year:
CompTIA Security + (or equivalent)
CompTIA Server + (or equivalent)
VMWare VCP-DCV
MS Azure Admin AZ-104 (or equivalent)
Basic knowledge and some hands-on experience with Windows Server and Active Directory.
Ability to add/remove OUs, Users, Groups, Computers
Ability to create basic GPOs
Basic knowledge and hands-on experience troubleshooting, patching, and administering virtual machines in VMware or Hyper-V
Knowledge and ability to install and implement hardware or software RAID configurations
Knowledge of troubleshooting process and procedures (in relation to the OSI model)
Associate knowledge of Microsoft O365 products
Associate knowledge of Google G-Suite
Associate Knowledge of Azure Active Directory
Associate knowledge of Azure or AWS virtual environments
Associate knowledge of LAN, WAN, VLAN, and VPN network technologies
Associate knowledge of Backup systems (ex: Datto, Veeam, StorageCraft)
Associate knowledge of Network Storage device (SAN and NAS)
Associate knowledge of end-point security applications (anti-virus solutions)
Associate knowledge of PowerShell is a huge plus! Preferred skill
Associate knowledge of Linux or Apple iOS is a huge plus! Preferred skill
Valid Driver's License and reliable transportation
What You'll Do:
Maintain essential customer managed IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software and backups devices
Troubleshoot, configure, and deploy Windows Server 2012/2016/2019/2022 to suit customer needs
Administer MS Office 365, Google G-Suite or other 3rd party e-mail providers
Administer VMware and Hyper-V virtualization instances to include virtual machines
Administer Active Directory and Group Policy in Windows Server OS
Troubleshoot basic server roles and features (File, Print, Web, DHCP, DNS, Domain Control Servers)
Troubleshoot, update and/or modify Azure configurations to include Azure AD
Troubleshoot basic TCP/IP, DHCP, DNS protocol issues
Troubleshoot, and install RAID configurations based on customer needs and requirements
Troubleshoot, configure physical server hardware to ensure optimal performance and usability
Build physical servers to include installing drives, memory and processors and other accessories
Interact with other engineers and help desk support technicians to troubleshoot, identify root cause, and provide technical support for our customers; keeping communication lines open and effective
Manage small to medium sized projects with minimum assistance from higher level engineers
Act as a Tier 2 escalation point for the resolution of complex issues and incidents that exceed Tier 1 skills or require higher level attention
Escalate tickets that exceed skill level to a Tier 3 in a timely manner to meet internal SLA requirements
Provide on-call support as part of a scheduled rotation with other team members (this program is voluntary until such time that sufficient volunteers are not available)
Respond to incidents or service requests via phone, chat, E-mail or ticketing system.
Use expeditious resolution strategies to improve customer service, perception, and satisfaction
Exercise sound judgement and creativity to prioritize outstanding support requests or incidents
Follow incidents through to resolution and ensure timely incident response and documentation
Job Type: Full-time, On-site (not remote or hybrid)
Schedule: Monday - Friday 8:00AM - 5:00 PM With opportunities to volunteer for on-call rotation
Visit our website: lesolson.com
Part-Time IT Intern
Information systems technician job in Midvale, UT
Salary: $20.00 Per hour Status: Part-Time, Non-Exempt
Part-time position working up to 24 hours per week for six months.
The statements and information in this document are neither intended to nor do they create contractual or other rights on behalf of any person hired by the City.
GENERAL PURPOSE
Under the direction of the IT Manager, performs general technical duties and responds to user requests as the first level of support. Duties may include supporting end users' PCs, desk phones, mobile devices, installs new computers, hardware and software, basic network troubleshooting, and works with Department Administrators to accomplish project and department related tasks. Responsible for inventory and surplus procedures for city workstations and other IT related equipment.
SUPERVISOR
Information Technology Director
POSITION(S) SUPERVISED
None
ESSENTIAL JOB FUNCTIONS
Meet performance standards established with the employee's manager;
Desktop support for end users;
Monitors all incoming work requests, incident tickets, and status checks by employees via ticketing system;
Installation and maintenance of desktop computers;
Maintains inventory and surplus information for IT related equipment;
Perform other duties as assigned and required.
MINIMUM QUALIFICATIONS
Education and Experience:
Computer knowledge, attending school in computer science, information technology, or related field.
Special Qualifications, Licenses, Certifications:
Must possess and maintain a valid Utah Driver's License with periodic verifications by the City.
Must be able to pass a pre-employment drug test, background check, and driving record check.
Knowledge, Skills and Abilities:
Excellent interpersonal and communication skills required.
Must have an understanding of computer hardware, software installation procedures, printers and other computer related peripherals.
Must possess outstanding troubleshooting skills.
Working Conditions: Employee(s) in this position perform in generally comfortable conditions involving intermittent sitting, standing, walking, stooping, and reaching. While performing the duties of this job, the employee must occasionally bend, lift and/or move up to 50 pounds. Talking, hearing and seeing required in the normal course of performing the job. Common eye, hand, and finger dexterity are required to perform essential functions. Mental application utilizes memory for details, verbal instructions, emotional stability, critical thinking and creative problem solving. Periodic local travel required in the course of performing portions of job functions. Considerable exposure to stress as a result of human behavior, frequent deadlines, and the general demands of the position. The candidate should be available at all times to respond to weekend or after-hours problems.
NOTICE
This job description in no way states or implies that these are the only tasks to be performed by the employee occupying this position. He or she will be required to follow any other instructions and to perform any other job- related duties requested by his or her supervisor. It is the policy of Midvale City to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, religion, national origin, age, or disability. Human Resources will provide reasonable accommodation for any applicants during the selection process. If you have special needs, please call *************.
APPLICATIONS AND RESUME must be submitted online at Midvale.Utah.gov. This position is open until filled with the first review on December 17, 2025.
MIDVALE CITY IS AN EQUAL OPPORTUNITY EMPLOYER
This job is contingent upon successful completion of a drug test and a thorough investigation into your background, references, employment record, driver's license record and other matters related to your suitability for employment. In accepting this job offer with your signature below, you hereby authorize us to contact persons, schools, current employer (if applicable), and previous employers and organizations to obtain any relevant information regarding current and/or previous employment, and release all persons, schools, and employers of any and all claims for providing such information. Any misrepresentation or omission of facts may result in rejection of this job offer, or if hired, discipline up to and including dismissal.
Information Technology Support Specialist
Information systems technician job in South Jordan, UT
🚀 IT Support (Help Desk Technician)
⏳ Job Type: 12-Month Contract (Potential for Extension or Permanent)
💰 Pay: $24/hour
Looking to kickstart your IT career? We're hiring an IT Support Technician in South Jordan, UT! If you have a Bachelor's in Computer Science, Information Systems, or a related field, and 0-2 years of experience, this is the perfect opportunity to grow your career!
Responsibilities:
Provide technical support for hardware, software, and network issues
Troubleshoot and resolve IT problems quickly and efficiently
Set up and configure computer systems and software
Respond to user inquiries and document support requests
Collaborate with the IT team on projects and problem-solving
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field
0-2 years of IT support experience
Willingness to learn and develop technical skills
Knowledge of Windows, mac OS, and office apps
Strong communication and problem-solving skills
What We Offer:
$21/hour
12-month contract with potential to extend or go permanent
Training, mentorship, and career growth opportunities
Ready to Apply?
Send your resume and a short cover letter explaining why you're excited to join the team. We can't wait to hear from you!
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information systems technician job in Salt Lake City, UT
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military