IT Field Tech
Information systems technician job in Oklahoma City, OK
IT Field Tech
Compensation: $22/hour
Inceed has partnered with a great company to help find a skilled IT Field Tech to join their team!
Join a dynamic team as an IT Field Support Technician, where you'll play a crucial role in ensuring seamless technology operations across various locations. This opportunity offers you the chance to travel extensively, work remotely, and grow within the company, with potential full-time positions available based on performance. Dive into a role filled with diverse responsibilities and the excitement of nationwide travel!
Key Responsibilities & Duties:
Install and test equipment in new and existing stores
Train store personnel on equipment usage
Coordinate projects with operations and vendors
Maintain accurate expense reporting
Ensure network infrastructure is wired and tested
Decide equipment placement for optimal customer flow
Travel nationwide to various store locations
Required Qualifications & Experience:
HS Diploma or equivalent required
Basic network installation experience
Basic PC skills
Valid driver's license
Nice to Have Skills & Experience:
Knowledge in Microsoft Office use
Experience with hand tools
Excellent customer service skills
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Other Information:
Travel involves both car and plane, typically 2-3 weeks per month
Opportunity for full-time positions based on performance
Project work includes POS, CCTV, PC, and networking devices
If you are interested in learning more about the IT Field Tech opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Computer Field Technician
Information systems technician job in Oklahoma City, OK
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
DESKTOP SUPPORT
Information systems technician job in Oklahoma City, OK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title:
Desktop Support Representative Onsite Support
Location:Oklahoma City, OK
Duration: 1+ years
Job Description:
Qualifications
SHARE YOUR RESPONSE ASAP
Additional Information
For more information, Please contact
Shubham
************
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information systems technician job in Oklahoma City, OK
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Technical Support Specialist I
Information systems technician job in Norman, OK
The Technical Support Specialist I assesses and troubleshoots computer user support problems such as password resets, desktop support issues, or specialized applications support for the CNI Corporate environment. Additionally, this position may monitor computer systems and operations, as assigned.
ESSENTIAL REQUIREMENTS
CompTIA A+ Certification preferred.
Skilled proficiency in Microsoft SharePoint, Office, Microsoft Windows, Adobe Acrobat, WebEx, Microsoft Lync and Cisco Jabber (support of additional applications may be required).
Experience with PC and Apple hardware, Microsoft 365(Outlook, Teams, Office), Intune, Entra, Airwatch, Windows 11, Iphone and Android.
KEY DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Handles inbound telephone customer requests.
Troubleshoots and resolves issues by applying effective, investigative methods and service desk troubleshooting procedures.
Performs problem diagnosis, problem recognition, research, isolation and resolution.
Works independently to determine the best and most efficient solution to resolve the customer's operational issues, including procedural changes as necessary.
Applies system analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications based on user profiles.
Monitors assigned queues, voicemail, web site and other incoming communication methods for user requests for support.
Documents all actions taken and escalates tickets to higher-level support groups as necessary; participates in maintaining and improving helpdesk standard operating procedures (SOPs).
Resets user passwords, provides desktop support and/or specialized applications support.
Monitors computer systems and operations, as assigned.
Promptly answers help desk phones.
Adheres to standard procedure documentation.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output.
EDUCATION AND EXPERIENCE
Associate's degree and a minimum of two (2) years relevant experience, or equivalent combination of education/experience. Experience with PC and Apple hardware, Microsoft 365(Outlook, Teams, Office), Intune, Entra, Airwatch, Windows 11, Iphone and Android.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.
EOE including Disability/Vet
Auto-ApplyTechnical Support Analyst
Information systems technician job in Oklahoma City, OK
Welcome to Love's! Our Truck Care Support team is seeking an Analyst to deliver exceptional technical assistance to customers using our products and services. This role involves diagnosing and resolving technical issues, providing effective solutions, and partnering with internal teams to enhance the overall customer experience. Additionally, the analyst will gather and interpret customer feedback, ensuring valuable insights are communicated to the product development team.
Job Functions:
Diagnose and resolve technical issues reported by customers.
Provide assistance to customers via various channels (e.g., phone, email, chat).
Contribute to and maintain a knowledge base of common issues and solutions.
Communicate technical issues, solutions, and customer feedback to internal teams, including product development and engineering.
Work with internal teams to ensure that customer needs are met and product development aligns with customer expectations.
Escalate complex issues to appropriate internal teams for further resolution.
Document issues, solutions, and processes to improve efficiency and knowledge transfer.
Experience and Qualifications:
A Bachelor's degree in computer science or a related field is often preferred.
Strong understanding of the company's products, systems, and technology.
Ability to diagnose and resolve technical issues effectively.
Excellent written and verbal communication skills.
Ability to interact with customers in a professional and helpful manner.
Ability to analyze data and information to identify trends and patterns.
Ability to work effectively with internal teams.
Familiarity with relevant software and hardware.
Physical Demands:
Requires prolonged sitting, some bending and stooping.
Occasional lifting of up to 25 pounds.
Manual dexterity sufficient to operate a computer keyboard and calculator.
Requires normal range of hearing and vision.
Our Culture:
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.
Love's is an Equal Opportunity Employer. Veterans encouraged to apply.
Job Category: Corporate
Tier II Help Desk Technician - Journeyman
Information systems technician job in Oklahoma City, OK
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands.
**Job Responsibilities**
+ Assists users with logged IT-related incidents when called upon.
+ Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support.
+ When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support.
+ Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
+ Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Analyzes system performance indicators and recommends improvement actions.
**Minimum Qualifications**
+ US citizen and fluent English speaker
+ Current, active DoD Secret Security Clearance
+ Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Excellent customer service and communications skills
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)..
**Other Job Specific Skills**
+ Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Exceptional customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology.
+ Understanding of ITIL Foundation
+ AWS Cloud Practitioner
+ CompTIA A+ CompTIA Cloud **Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$28.51 - $41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Technical Support Specialist
Information systems technician job in Oklahoma City, OK
Summary/Objective
The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues.
Shift:
Thursday-Monday - 7am-4pm or 8am-5pm
Sunday-Thursday - 7am-4pm or 8am-5pm
Monday, Wednesday-Saturday - 7am-4pm or 8am-5pm
Priority Locations:
Tulsa, Oklahoma
Lenexa, Kansas
Other Locations: Oklahoma City, OK
Responsibilities
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment.
Act as the initial contact for all end-users that need technical support.
Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate.
Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed.
Follow defined procedures and policies to resolve recurring issues.
Escalate or involve senior technicians on more sensitive or complex end-user problems.
Perform related work as required.
Competencies
Technical Capacity.
Problem Solving/Analysis.
Communication Proficiency.
Team Player.
Work Independently.
Time Management.
Supervisory Responsibility
This position has no supervisory responsibility.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs.
Travel
Infrequent travel is expected for this position.
Qualifications
Required Education and Experience
Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware.
Basic understanding of principles and theories of network systems and management.
Basic understanding of Internet technologies and products.
At least one year of technical work experience or equivalent education.
Preferred Education and Experience
Two or more years of technical work experience.
One or more relevant technical certifications (e.g., A+, Network+ and Security+).
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Auto-ApplyJunior Systems Administrator
Information systems technician job in Oklahoma City, OK
About Us
Skydweller Aero Inc. is a transatlantic cutting-edge aerospace company developing solar powered aircraft solutions capable of achieving perpetual flight with heavy, and powerful payload capacity. Utilizing technology based upon the longest continuous renewably powered flight program in history, this fast-growing startup is developing a new class of unmanned aircraft, providing the persistence of geosynchronous satellites with the powerful sensing capabilities and the flexibility of a large, airborne platform. Skydweller Aero Inc. has World and US headquarters in Oklahoma City and European offices headquartered in Spain.
Utilizing technology based upon the longest, continuous solar powered flight program in history, our fast-growing start up is defining a new class of unmanned aircraft, empowering a more secure and connected world.
Job Functions
Support Level 1 & 2 technical assistance
Incident and problem resolution
Network troubleshooting to diagnose any issue and escalate
Endpoint (W11) and Application Support
Administration of Office365, Active Directory, InTune, and Windows Server
Some non-business hour support may be required.
Job Description
The candidate for this position will act as a first point of contact for incidents and requests; troubleshooting and diagnostics on the network; assist with Windows server administration; assist with MS 365 administration; assist with on-boarding and off-boarding processes; assist with maintenance and configuration of enterprise assets; contribute to team discussions and ideas.
It is expected that the selected candidate for this position will be eager to learn they system, grow into new technologies, and strengthen existing skills. The candidate will have support and guidance but should have confidence to take actions based on tasks, needs, or new discoveries.
There will be some travel involved depending on project needs.
Required Qualifications
5 years of experience in a professional information technology environment
Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or technical discipline.
equivalent working experience may be considered
Experience with Microsoft products including: O365, Exchange Online, SharePoint, Windows Server, Azure Active Directory, Windows 11 environment, Advanced Threat Protection, PowerShell scripting.
1-2 years of experience with either:
Windows Server deployment, troubleshooting, and administration
MS 365 online administration
1-2 years of experience with network administration
Ability to thrive in an ambiguous and fast-paced IT environment with a positive attitude.
Ability act on own initiative while maintaining effective relationships with management, co-workers and clients.
Ability to cooperate with the team to provide assistance, solutions, and troubleshooting.
Preferred Tools / Process Experience
Familiarity with SharePoint development
Atlassian Jira and Confluence
Experience with Windows endpoint management.
Proficiency with Active Directory Group Policy Management and Windows PowerShell scripting (working with cloud with PS)
Experience with network administration including troubleshooting switches, routers, firewalls, network traffic analysis and network security. Bonus for SDWAN experience.
Experience with MS InTune management, configuration, and deployment.
Experience with cybersecurity best practice.
Search Keywords
IT, Information Technology, HelpDesk, Service Desk, Technician, Administrator, Network
Please Note:
Also please do not have more than one job application, rather apply to one position and refer to other positions that you are interested in, in the NOTES section.
Since BambooHR is a 3rd party software, please always check your spam folder for our responses.
Company Benefits
Health insurance: We offer health insurance to all FTEs, which can include medical, dental, and vision coverage.
Paid time off: This includes vacation time, sick leave, and personal days.
Flexible schedules: we offer flexible schedules; we help employees achieve a better work-life balance.
Professional development opportunities: we may offer training, educational opportunities, or tuition reimbursement programs to help employees develop their skills and advance their careers.
Bonuses: we offer bonuses or other forms of performance-based compensation to reward employees for their hard work and achievements.
IT Support Specialist
Information systems technician job in Oklahoma City, OK
Our client located in Oklahoma City, OK has a need for a IT Support Specialist on a contract to hire basis. Company Profile: Healthcare Industry Team Culture Growing IT Support Specialist Role: Our IT Support Specialist will be responsible for generating reports, analyzing data using Power Bi and Excel, and supporting Business Development efforts. You will collaborate closely with the Business Development team to assist with client management, including scheduling, communication, and analytics.
Generate reports and analyze data using Power Bi and Excel
Support Business Development in managing new, existing, and potential clients
Handle follow-up requirements from Business Development discussions and meetings
Proactively schedule monthly requirements with each client, such as reports and agendas
Update project management software with client communications, deliverables, and requests
Track deliverables and meet deadlines
Assist with client collection analysis, exclusions, and special projects
Follow through on client requests in a timely manner, utilizing internal partners as needed
Run and review client analytics to identify areas of success and opportunities for improvement
Create communication opportunities to assist Client Services with client outreach
Stay updated on potential new clients and track progress in project management software
Streamline new client onboarding process and hand-off from Business Development
Assist with coordinating business discussions on recoveries with providers requiring Client Services assistance
Communicate proactively on any issues or challenges related to Business Development or client meetings
Manage security badges, programming, enrolling, replacing, maintaining and troubleshooting our badge system
Provide support to team to resolve equipment issues and enter trouble tickets when issues arise
IT Support Specialist Background Profile:
Bachelorâ??s Degree highly preferredÂ
3+ years experience as an IT support specialist or similar role
Proficiency in Power Bi preferred, advanced Excel skills required
Strong organizational and time management skills
Excellent communication and interpersonal skills
Ability to analyze data and generate meaningful insights
Proactive and self-motivated approach to work
Previous experience in a similar role is an advantage
Features and Benefits:Â
Medical, Dental, Vision
Paid Time off and holiday pay
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer:Â Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Â
Sr. Desktop Support Technician
Information systems technician job in Oklahoma City, OK
Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all desktop/laptop related issues, including troubleshooting, installation, configuration, and maintenance of hardware and software. This person will be largely responsible for imaging, configuring, and deploying appropriate computer equipment for employees. On a day-to-day basis, the desktop support technician will be resolving escalated Tier 2/3 tickets, printer support, drive mapping, account maintenance, etc. and assisting with projects such as replacing/troubleshooting AV equipment in conference rooms and replacing monitors and docking stations. This person will join a team of 10 to assist with large deployments and escalated tickets.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
· 2+ years desktop support experience
· Experience troubleshooting Tier 2/3 tickets such as: rights to networks, configuration issues, software installations, hardware repair, etc.
· Experience troubleshooting Mac OS and/or Windows OS
· Imaging/Deploying large volumes of equipment
· AV Troubleshooting experience
Experience maintaining knowledge-centered support (KCS) · Knowledge in Artificial Intelligence (AI)
· Computer Science Degree
· A+/Network+ Certification
· Experience supporting over 500+ applications
Understanding of scripting languages (e.g. PowerShell, JavaScript, HTML, CSS, XML, JSON)
Tier 1 Helpdesk Technician
Information systems technician job in Oklahoma City, OK
Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to end users. The ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365. They will be required to answer questions or resolve computer problems for clients in person, via telephone or email. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
The IT Helpdesk Agent will be responsible for working Day, Swing, or Night shifts which consist of the following:
Day Shift: 8:00am - 4:30pm
Swing Shift: 11:30am - 8:00pm
Night Shift: 8:45pm - 5:15am
**Responsibilities**
Job duties will include but are not limited to:
+ Install separate LAN closet for Government NIPRNET and SIPRNet connection
+ Install required power and cooling to the LAN closet
+ Install and configure any hardware and connectivity needed for the Automated Call Distribution (ACD) system
+ Configure and install agent workstations with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts.
+ ACD Configuration- Configure cues, voicemail, call record, etc.- Test configuration- Configure automation- Connect ACD to facility's NIPRNet circuit
+ Establish VPN with CAC connectivity to support remote users
+ Support integration with ITSM system
**Qualifications**
+ A+ or Network+ Certificate highly preferred
+ Security+ Certification highly preferred
+ Two plus (2+) years professional, relevant experience.
+ Associate's Degree in Management Information Systems, Computer Science, or related field and two years of related experience. Degree may be substituted for experience on a year-to-year basis.
+ Ability to sit/stand for prolonged periods of time; confined to workstation.
+ Climbing, stooping, bending, kneeling, crouching or crawling.
+ Pulling or pushing.
+ Prolonged use of video display terminals.
+ Use of hands to finger, handle or feel; hands, arms, feet and legs. Sequentially or simultaneous with repetition.
+ Ability to identify and distinguish colors.
+ Irregular work hours.
+ Intense concentration with few opportunities for break.
+ Frequent travel from primary place of work.
+ Unpredictable deadlines or demands for work product.
+ Reach/relocate items above shoulder.
+ Working around machinery.
+ Exposure to extreme cold, humidity or hot temperatures; working outside.
+ Skills: critical thinking, active listening, complex problem solving, coordination & instruction, judgment & decision making, and monitoring.
+ Knowledge: computers & electronics, customer & personal service, telecommunications, administration & management, and engineering & technology.
+ Abilities: oral/written comprehension/expression, problem sensitivity, deductive & inductive reasoning, and information ordering.
Physical Demands:
+ Must be able to lift up to 25 pounds
+ Must be able to stand and walk for prolonged amounts of time
+ Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain or maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
\#LI-BG1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* .
All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events.
**ID** _2025-24286_
**Category** _Information Technology_
**Location : Location** _US-OK-Oklahoma City_
**Clearance Level Must Be Able to Obtain** _Secret_
**Minimum Clearance Required** _Secret_
**Travel Requirement** _Less than 10%_
Tier II Help Desk Technician
Information systems technician job in Midwest City, OK
Job Description
This role supports an enterprise IT infrastructure planning and management system used for processing IT requirements, infrastructure funding requests, portfolio management, cable plant documentation, and geospatial-layer data. The position provides Tier II technical support, troubleshooting, documentation, testing, and collaboration with software engineering teams to ensure system stability and user satisfaction. The system operates on an Oracle and Microsoft .NET Framework (4.8) architecture.
The Tier II Help Desk Technician serves as the escalation point for user inquiries, technical issues, and defect identification. Responsibilities include system sustainment, issue triage, work order creation, software testing, and coordination with Tier I and engineering teams.
Primary Responsibilities
Respond to and resolve Tier II support inquiries promptly and professionally.
Create and manage customer work orders within the enterprise web application.
Provide advanced technical assistance via phone, email, and collaboration tools.
Coordinate with Tier I support and software engineering teams to identify issues and escalate defects.
Prioritize and respond immediately to high-priority or VIP support requests.
Build and maintain positive working relationships with end users to understand support needs.
Diagnose, research, and resolve complex software and hardware issues.
Perform end-user testing of software releases/builds and log defects in Azure DevOps (ADO).
Document, track, and monitor issues to ensure timely and accurate resolution.
Collaborate with Help Desk leadership to meet support metrics and customer requirements.
Provide guidance and mentorship to Tier I help desk personnel.
Identify and communicate potential risks affecting users or the software environment.
Maintain current knowledge of emerging IT tools, technologies, and support practices.
Required Skills & Qualifications
Demonstrated exceptional customer service capabilities.
Strong commitment to high-quality user support.
Excellent verbal and written communication skills across phone, email, and chat channels.
Broad understanding of IT networks, systems technologies, troubleshooting methodologies, and support processes.
Proven ability to diagnose and resolve complex technical issues.
Preferred Qualifications
Bachelor's degree in computer science or equivalent combination of education and experience.
3+ years Help Desk or technical support experience.
3+ years customer service experience, preferably in a call center or enterprise environment.
3+ years' experience in the IT field.
2+ years' experience performing user software testing.
Active DoD Secret Clearance
Proficiency with:
Azure DevOps (ADO)
Ticketing/support systems
VPN technologies
Microsoft 365 Suite
Windows 11
Microsoft Teams
Laptop provisioning/support tools
Powered by JazzHR
JiKFgutzEH
IT Cybersecurity Intern (Rose State BAT Students Only)
Information systems technician job in Oklahoma City, OK
Job Description
ROSE STATE ANNOUNCES A STUDENT CYBER-SECURITY INTERN OPPORTUNITY IN ASSOCIATION WITH ITS BACHELOR OF APPLIED TECHNOLOGY PROGRAM
IT CYBERSECURITY INTERN (ROSE STATE BAT STUDENTS ONLY)
The IT Cybersecurity Intern supports the College's cybersecurity initiatives by identifying, assessing, and reporting security vulnerabilities across Rose State College's IT infrastructure. This position provides a hands-on opportunity to learn critical cybersecurity practices aligned with the NICE Workforce Framework while working alongside experienced IT professionals. This position aligns with the Cybersecurity Internship Guidelines for CIT 4806 and supports the experiential learning objectives of Rose State College's cybersecurity curriculum. Monitor and assess vulnerability alerts. Perform risk-based vulnerability analysis, determine potential impact, and support mitigation efforts. Prepare clear, professional reports documenting technical findings, recommendations, and actions taken. Collaborate with cybersecurity personnel to plan, develop, and execute remediation strategies. Demonstrate commitment to continuous learning by engaging with current cybersecurity trends and best practices. Attend all scheduled work hours (160 hours total). Regular attendance is an essential function of this position. Perform other related duties as assigned. Responsible for delivering accurate, timely, and well-documented vulnerability assessments and maintaining confidentiality and data security protocols.
Minimum Qualifications:
Enrollment in Rose State College's Bachelor of Applied Technology in Cybersecurity program. Completion of CIT 4806 IT Internship Course prerequisites. Exposure to cybersecurity frameworks and tools through coursework. Basic knowledge of cybersecurity concepts and vulnerability management tools. Strong analytical and problem-solving skills. Clear written and verbal communication abilities. Familiarity with risk assessment and reporting practices. Moderate lifting up to 50 lbs. and moderate carrying up to 50 lbs. required. Ability to reach above shoulder. Periods of time spent sitting, standing, walking, kneeling, bending, and stooping. Ability to move freely on-campus.
Desired Qualifications:
Prior experience with enterprise security tools or cyber labs. CompTIA Security+, Network+, or A+ certification (not required)
An unofficial degree conferring transcripts must be received by this office for formal consideration; however, should an offer of employment be extended, official transcripts are required.
All finalists may be subject to a background check and/or drug test.
Must be eligible to work in the United States.
Rose State College's Annual Security Report, including VAWA disclosures, is located at *********************************************************************
Rose State College is an Equal Opportunity Employer
In accordance with the Americans with Disabilities Act, reasonable accommodations in
the application process will be provided upon written request.
6420 SE 15th STREET ~ MIDWEST CITY, OK ~ 73110-2799
Powered by ExactHire:178721
Desktop Support--
Information systems technician job in Oklahoma City, OK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Hi
Hope you are doing well !!!
I find your profile good fit for the position please find the below
Job Title:
Deskside Support
Representative Distributed Client Services
Location: Oklahoma City, OK
Duration: 1 Year(with possible extension)
Job Description:
Desktop support experience
Must have good communication skills
Experience with MS outlook
Proficient with windows 7
Should have perform all IMAC (install, move , add and change )activities
Should have experience in working with windows 7
Additional Information
For more information, Please contact
Shubham
************
***************************
Easy ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Information systems technician job in Oklahoma City, OK
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Tier 2 Technical Support Operations Analyst
Information systems technician job in Oklahoma City, OK
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Junior Systems Administrator
Information systems technician job in Oklahoma City, OK
About Us Skydweller Aero Inc. is a transatlantic cutting-edge aerospace company developing solar powered aircraft solutions capable of achieving perpetual flight with heavy, and powerful payload capacity. Utilizing technology based upon the longest continuous renewably powered flight program in history, this fast-growing startup is developing a new class of unmanned aircraft, providing the persistence of geosynchronous satellites with the powerful sensing capabilities and the flexibility of a large, airborne platform. Skydweller Aero Inc. has World and US headquarters in Oklahoma City and European offices headquartered in Spain.
Utilizing technology based upon the longest, continuous solar powered flight program in history, our fast-growing start up is defining a new class of unmanned aircraft, empowering a more secure and connected world.
Job Functions
* Support Level 1 & 2 technical assistance
* Incident and problem resolution
* Network troubleshooting to diagnose any issue and escalate
* Endpoint (W11) and Application Support
* Administration of Office365, Active Directory, InTune, and Windows Server
* Some non-business hour support may be required.
Job Description
The candidate for this position will act as a first point of contact for incidents and requests; troubleshooting and diagnostics on the network; assist with Windows server administration; assist with MS 365 administration; assist with on-boarding and off-boarding processes; assist with maintenance and configuration of enterprise assets; contribute to team discussions and ideas.
It is expected that the selected candidate for this position will be eager to learn they system, grow into new technologies, and strengthen existing skills. The candidate will have support and guidance but should have confidence to take actions based on tasks, needs, or new discoveries.
There will be some travel involved depending on project needs.
Required Qualifications
* 5 years of experience in a professional information technology environment
* Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or technical discipline.
* equivalent working experience may be considered
* Experience with Microsoft products including: O365, Exchange Online, SharePoint, Windows Server, Azure Active Directory, Windows 11 environment, Advanced Threat Protection, PowerShell scripting.
* 1-2 years of experience with either:
* Windows Server deployment, troubleshooting, and administration
* MS 365 online administration
* 1-2 years of experience with network administration
* Ability to thrive in an ambiguous and fast-paced IT environment with a positive attitude.
* Ability act on own initiative while maintaining effective relationships with management, co-workers and clients.
* Ability to cooperate with the team to provide assistance, solutions, and troubleshooting.
Preferred Tools / Process Experience
* Familiarity with SharePoint development
* Atlassian Jira and Confluence
* Experience with Windows endpoint management.
* Proficiency with Active Directory Group Policy Management and Windows PowerShell scripting (working with cloud with PS)
* Experience with network administration including troubleshooting switches, routers, firewalls, network traffic analysis and network security. Bonus for SDWAN experience.
* Experience with MS InTune management, configuration, and deployment.
* Experience with cybersecurity best practice.
Search Keywords
* IT, Information Technology, HelpDesk, Service Desk, Technician, Administrator, Network
Please Note:
* Also please do not have more than one job application, rather apply to one position and refer to other positions that you are interested in, in the NOTES section.
* Since BambooHR is a 3rd party software, please always check your spam folder for our responses.
Company Benefits
* Health insurance: We offer health insurance to all FTEs, which can include medical, dental, and vision coverage.
* Paid time off: This includes vacation time, sick leave, and personal days.
* Flexible schedules: we offer flexible schedules; we help employees achieve a better work-life balance.
* Professional development opportunities: we may offer training, educational opportunities, or tuition reimbursement programs to help employees develop their skills and advance their careers.
* Bonuses: we offer bonuses or other forms of performance-based compensation to reward employees for their hard work and achievements.
IT Fuel Specialist I
Information systems technician job in Oklahoma City, OK
Welcome to Love's! The Field Technology Services department is looking IT Fuel Specialists to provide hands-on technical support to Love's store operations by addressing complex fuel system and communication issues. A major focus of this role involves troubleshooting and coordinating resolution of fuel outages in collaboration with internal teams, vendors, and support partners. You will assist with the programming, testing, and validation of fuel dispensing system communication at new and existing Love's locations.
This role also leverages generally available AI tools to enhance problem-solving, documentation accuracy, and workflow efficiency. By using AI resources for information gathering, pattern recognition, and task optimization, this position supports improved responsiveness and operational reliability across store systems.
Job Functions:
Collaborate with store users and vendors to identify system faults and determine appropriate solutions.
Analyze escalated work orders and apply structured troubleshooting steps to resolve technical issues.
Handle advanced-level fuel system calls from vendors and Facilities Maintenance.
Travel to Love's locations nationwide for new store openings and complex fuel system assignments.
Troubleshoot and repair fuel system communication issues, validating that systems perform correctly and consistently.
Test and verify equipment functionality following installation or service.
Partner with other departments to resolve critical issues, document resolutions, and contribute to training resources.
Review closed tickets and utilize available AI tools (e.g., ChatGPT, Copilot, Gemini) to identify recurring issues, trends, or process improvements.
Maintain accurate documentation of all work orders and calls in Salesforce or other company systems.
Assist in the implementation of system updates, process improvements, or automation initiatives.
Adhere to established timelines, technical specifications, and expense guidelines.
Supports broader team and enterprise goals by proactively contributing to initiatives outside of core responsibilities.
Qualifications and Experience
High school diploma or equivalent
0-1 years Help Desk experience (Help Desk experience at Love's preferred)
Basic AI certification not required but considered a plus.
Hard Skills
Strong experience with Windows Operating systems and knowledge of Microsoft Office Suite
Basic networking skills
Gilbarco certification required (Company provided)
Basic understanding of computer systems, networking, and automated monitoring tools.
Demonstrated ability to use generally available agentive AI tools such as ChatGPT, Microsoft Copilot, or Google Gemini to improve personal work efficiency and productivity.
Soft Skills
Detail-oriented and thorough in following procedures and documenting work accurately.
Reliable and accountable, consistently meeting deadlines with minimal supervision.
Collaborative team player who supports others and contributes to shared goals.
Flexible and eager to learn new systems, including AI-supported tools and technologies.
Practical problem solver who uses curiosity and logic to identify and resolve issues efficiently.
Work Environment:
Prolonged sitting, some bending and stooping
Eye strain (screen use)
Manual dexterity sufficient to operate a computer keyboard and calculator
Occasional lifting of up to 25 pounds
Requires normal range of hearing and vision
Additional hours may be necessary.
Traveling via car and plane will be required (Amount of travel does vary but travel typically is about 1 week per month)
Overnight travel is required
Valid Driver license is required
Note: The items identified above are representative of those commonly associated with this position but are not exhaustive. Employees may encounter additional or unforeseen responsibilities in the course of their duties.
This job description should not be construed to imply that these requirements are the exclusive standards of the position. All employees may be required to follow any other instructions, cross train in other positions, and perform other duties as required by workloads.
Our Culture:
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.
Love's is an Equal Opportunity Employer. Veterans encouraged to apply.
Job Category: Information Technology
Information Technology Professional
Information systems technician job in Oklahoma City, OK
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military