Information Systems Technician Jobs in Oklahoma City, OK

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Required Education: Bachelor's degree Equivalency/Substitution: Will accept 48 months of related experience in lieu of the Bachelor's Degree Skills: Ability to diagnose and solve technical problems related to computer hardware, software, operating systems, and peripherals. Proven record of delivering exceptional customer service and building relationships with customers. Knowledge of or experience with remote desktop support applications. Working knowledge of operating systems, office software, enterprise software, and server systems. Excellent problem-solving skills. Customer service and interpersonal skills. Ability to communicate verbally and in writing. Certifications: None Advertised Physical Requirements: Sit for prolonged periods. Use of a computer. Communicate effectively and listen. Office Work Environment. Department Preferences: Experience working in a technology organization and basic knowledge of enterprise technologies like network, storage, identity management, cloud services, desktop solutions, etc. Knowledge of or experience in higher education environment Experience with Active Directory Experience with endpoint management systems (e.g. SCCM, JAMF) Experience with collaboration platforms (e.g. Slack, Teams) Technical certifications (e.g. Security+, Network+, A+) ITIL certification or experience in an ITIL environment Supervision\: None Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https\://hr.ou.edu/Policies-Handbooks/TB-Testing. Why You Belong at the University of Oklahoma\: The University of Oklahoma fosters an inclusive culture of respect, civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration to advance people everywhere. Equal Employment Opportunity Statement\: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides. Title- Technology Support Analyst (level I) Team- IT Mission Support Work Type- Onsite Are you a driven IT professional continuously looking for innovative ways to fine-tune processes and systems? The Technology Support Analyst serves as a member of OU IT's system-level Mission Support team, supporting the academic, administrative, athletic, clinical, and research missions of the University. This position provides device support and endpoint management for faculty and staff, primarily within Price College of Business. The department is purchasing an FTE equivalent of support hours so the position will be embedded within Price and will report to the Business Strategist (IT Director) Job Duties: Provide on-site and remote end-user support for University computers, mobile devices, peripherals, and applications. Create, manage, and update tickets and support requests through OU's IT Service Management platform. Coordinate with members of OU IT Services, GRC, Security Operations, and Endpoint Management teams to prepare, secure, and deploy University systems in compliance with University policies and procedures. Manage account access and permissions to departmental security groups, mailboxes and distribution lists, network file shares, and other resources. Facilitate two-way communication between the customer and OU IT, working alongside team members from Mission Support and other OU IT teams to address customer needs, escalate issues and concerns, and resolve issues. Help customers navigate OU IT service offerings and support channels through the OU IT Service Catalog. Provide departmental guidance, training, and resources for campus technology services and solutions. Collaborate with other members of the Mission Support team to share knowledge and expertise, explore opportunities to improve processes and procedures, and maintain awareness of technology initiatives across the University. Responds to technical support tickets. Discuss directly with the customer to determine the nature of the technical issue. Identifies the nature of the hardware, software, or networking issue. Provides the customer with resolution choices. Installs new hardware systems, software upgrades or networking cables. Addresses any software or hardware issues. Provides minor technical or operational training. Completes IT support logs. Performs various duties as needed to successfully fulfill the function of the position. Do these things interest you? Troubleshooting Active Directory Windows MacOS Networking VLAN, iOS, Android Customer Service Communication Required Attachments Documents required for this position are listed under the "Required Attachments" section of this job listing. You will be required to upload and attach these documents in the application process. Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location:Oklahoma City, OK Duration: 1+ years Job Description: Qualifications SHARE YOUR RESPONSE ASAP Additional Information For more information, Please contact Shubham ************

The YouVersion User Advocate Specialist is primarily responsible for building and implementing the strategy for the technical aspects of YouVersion Support. This includes tracking bugs and user pain points, building new systems to improve team communication, and developing processes to resolve issues more quickly. The User Advocate Specialist will be responsible for one or more areas in the Bible App, such as bug tracking and reporting, product knowledge and documentation, and support tools management. YouVersion was created by the local church in 2007 and remains a ministry of Life.Church today. At Life.Church, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And YouVersion is one of the ways we get to do that. Life.Church is a multi-site Christian church meeting in the United States and globally at Life.Church Online. We wholeheartedly believe a daily rhythm of seeking intimacy with God has the power to transform lives. That's why YouVersion creates biblically-based experiences that encourage and challenge people to seek God. We hope everyone in our community is on an active journey to become who God made them to be, abiding in Him, and drawing closer every day. What You'll Do Develop and maintain systems to track and report known issues. Lead regular cross-functional meetings to ensure clarity around reported issues and assist in prioritizing issues. Communicate effectively on the status of reported issues to the Community Care team. Regularly review Support inboxes to understand more significant issues and trends. Participate in after-hours on-call rotation, monitoring feedback from the YouVersion community and automated alerting systems, alerting the appropriate team members and volunteer teams when an urgent issue arises. Create and streamline communication resources, message templates, and documentation to ensure alignment with the Support communication strategy and voice. Track product roadmap and understand the app and web release cycles, updates, changes, etc. Build systems to ensure timely understanding of new releases and app changes. Ensure volunteers are equipped with timely information on outages, bugs, or upcoming product releases. Work with the Internal Tools team to improve current Support and user management tools. Identify pain points in the Support process, including Support visibility and accessibility. Skills Needed to Succeed Excellent verbal, written, and interpersonal communication skills to foster relationships and partnerships. Capacity to quickly learn new technologies and programs. Ability to self-motivate, make independent decisions, and solve problems. Maintain flexibility and initiate the creation of new processes and project strategies. Strong leadership skills and understanding of developing and guiding others. High School Diploma or GED. 1 -3 years of related work experience. Benefits We Offer・ Paid parental leave, including maternity, paternity, and adoption leave.・ Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. ・ Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. ・ Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. ・ Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.・ Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.・ Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn't stop there-the more years on staff, the greater the investment! ・ $160 annually in development dollars for team members to invest in their professional growth. ・ Casual dress and work environment.・ And much more! Our Beliefs, Culture, and Commitment to DiversityAt Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual's capacity to represent Life.Church's beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church. While we unite around our mission, we know unity doesn't mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page. All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.

Job Details Entry OKC Office - Oklahoma City, OK Undisclosed N/A Full Time High School $19.00 - $21.00 Hourly None Undisclosed Information TechnologyDescription Who We Are We are in the business of subrogation - companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs. Our business is driven by our Core Four principles : Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success . We're passionate about throwing company events that bring us together and celebrate each other's achievements. We're also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance. Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere. Who We're Looking For The Helpdesk Technician I serves as a central point to receive requests for assistance from users to resolve problems with hardware or software applications diagnose and determine level of severity and take independent action to resolve problems. Tiered Support Bonus System The following bonus structure is based on total fees generated across CMR during the month. Bonuses are paid per pay period on the paycheck following the period in which it is earned. This is additional money earned for doing your job! Level 1 = $105 Level 2 = $150 Level 3 = $205 Essential Functions and Responsibilities Provides front line telephone, email, and walk up support for users. Ensures that processes are done in a timely manner. Maintains documentation for CMR IT Help Desk procedures and processes. Administrative support of core business applications. Communicates regularly with technical, applications, and operational staff to keep current with processes. Delivers and maintains the highest level of customer service to both internal and external customers. Assist supervisor and team members as requested. Evening or weekend working hours may be required at times, as well as participation in on-call rotation. Performs additional related tasks and projects as required and assigned Qualifications Education and Experience High school diploma or equivalent required College credit in Computer Science or MIS preferred 1 - 2 year experience in customer support or helpdesk role Okay, But What Are the Perks Paid time off PTO is accrued at a rate of 5 hours per pay period, equal to 3 weeks your first full year CMR pays $50/month towards your internet service cost CMR is a 4-year running winner of The Oklahoman Top Workplaces! Pre-employment drug screenings and criminal background checks are mandatory CMR offers a full menu of benefits including a matched 401k CMR is an Equal Opportunity Employer

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Help Desk Job Qualifications: Skills: Audiovisual Equipment, Call Center, Customer Service, Help Desk Support, Teleconferencing Certifications: None Experience: 1 + years of related experience US Citizenship Required: No Job Description: Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician I you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Technician I joining our team to: Provide support via the telephone and/or Internet to respond to customer inquiries and resolve routing issues. Responds to inquiries received through phone, mail and/or face-to-face contact by following standard scripts and procedures. Capable of using a computer system to track questions and answers, as well as enter orders. Responds to inquiries requiring a written response with the use of standard or form letters. Provide technical audiovisual, multi-media, and video support services for meetings, conferences, training sessions, and other events Assist in the setup, installation, testing, operation, and maintenance of equipment for audio and video conferencing and teleconferencing meeting needs Assist with audio visual system deployments including hardware and software configuration Conducts sound, visual, and performance quality checks on AV equipment Assist in operating sound and visual equipment during live events Performs maintenance actions including inspections, service contracts, and upgrades Monitors VTC equipment and system performance to ensure satisfactory operation Troubleshoots hardware, software, infrastructure and Enterprise problems Install video switching devices, media converters, wall monitors/televisions, and video control devices that support AV systems Provides technical assistance and training to users Participates in special projects as required May provide guidance and work leadership to less-experienced staff members. Resolves more complex issues submitted by less-experience Specialists. Participates in special projects as required. Position Requirements 1+ years of related customer support, call center or help desk experience. Provide weekend and holidays coverage as needed. Requires a High School Diploma or GED. Associates Degree preferred. ITIL Foundation Certified (Preferred). HDI CSR Certified (Preferred). Must be able to obtain/retain an FAA PIV badge (Mandatory). FAVES Citizenship Requirements - 3.14-3 Foreign Nationals as Contractor Employees (April 2008) Each contractor or subcontractor employee under this contract having access to FAA facilities, sensitive information, or resources must be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence as evidenced by Alien Registration Receipt Card Form I-151, or who presents other evidence from the U.S. Citizenship and Immigration Service that employment must not affect his/her immigration status. Aliens and foreign nationals proposed under this contract must meet the following conditions in accordance with FAA Order 1600.72A, chapter 5, paragraph 7 & 8: Must have resided within the United States for three (3) of the last five (5) years unless a waiver of this requirement is requested and approved in accordance with the requirements stated in FAA Order 1600.72A, chapter 5, paragraph 9; A risk or sensitivity level designation can be made for the position; and The appropriate security-related background investigation/inquiry can be adequately conducted. (c) Interim suitability requirements may not be applied unless the position is low/moderate in risk, and/or temporary, and/or is not in a critical area position. HOW A HELP DESK TECHNICIAN I WILL MAKE AN IMPACT ● Provides technical support and troubleshooting to voice and AV systems, hardware, and software. GDIT IS YOUR PLACE: ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays The likely hourly rate for this position is between $19.12 - $25.88. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA OK Oklahoma City Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Job Details Corporate - OKLAHOMA CITY, OK Full Time High School None Day Employee Benefits SupportDescription The Technology Support Specialist is responsible for the delivery and support of various products and services, to Employee Benefit team members in INSURICA branch offices and client groups including, but not limited to, set up and implementation of web-based client benefits program administration portals, as well as working with the Employee Benefits Leadership Team, to provide education and training for a variety of Employee Benefits services and tools. ESSENTIAL FUNCTIONS: Lead builder of web-based client portals for benefits administration, which includes consulting with the producer, determining good web-based product fit, Delivery of client demonstrations, training, obtaining proposals, gathering and formatting data, implementation, and launch of the portal, client training, trouble-shooting, and renewal of client portals Serve as the Initial contact for Employee Benefits colleague training for technology services, provided by INSURICA, to obtain new business sales and account retention objectives. Training services may be provided as in-person, live, or recorded webinars or Go-To-Meeting sessions, as needed. Training services include but are not limited to, Zywave tools (Broker Briefcase, Plan Advisor, Rate Factory, etc.), Think HR, benefits admin portals, and other technology-based services Support the Employee Benefits Leadership Team regarding Sales and retention strategies, training programs, seminars, workflows, and policies and procedures that support INSURICAs EB growth objectives Provide support for promotion and training of the INSURICA Express employee benefits program for small groups (2-9) and individual medical and Medicare supplement coverage Responsible for the distribution of Employee Benefits information, ie: Assurex webinars, Think HR, Benefit Comply, Zywave Bulletins & Alerts Serve as a resource to internal Account Managers, as needed, providing backup, as well as assistance with presentation materials, proposals, EPIC, OE Guides, etc. Deliver orientation to new offices, specifically related to INSURICAs Employee Benefits services and training, and their use Responsible for maintaining a high level of knowledge of Employee Benefit carriers and administrative markets, Federal compliance (ACA, Cobra, ERISA, Sec 125), payroll and HR service providers, and competitors Participate in insurance and employee benefits seminars, and other training, to maintain and develop knowledge and skills ADDITIONAL RESPONSIBILITIES: This is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of insurance markets Ability to travel both locally, and overnight, as needed Strong PC skills with the ability to effectively utilize Agency management systems Thorough understanding of financial services underwriting and coverages and be the ability to interpret abstract information Ability to work within a fast-paced, changing priority environment Self-motivated, with the initiative to prioritize and be self-directed Regular and punctual attendance is required Ability to communicate effectively, both verbally, and in writing Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels Ability to promote, and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality QUALIFICATIONS: 3-5 Years of employee benefits operations, sales, or service experience preferred Current Health and Life insurance license (or the ability to quickly obtain) preferred Health & Life Insurance Industry designation(s) desirable WORKING CONDITIONS AND REASONABLE ACCOMMODATIONS: Fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities Occasional local and out-of-town travel less than 15% Ability to perform approximately 80% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently Ability to lift up to 20 pounds occasionally Requires operation of a computer workstation, including keyboard and video display All requirements may be modified to reasonably accommodate physical or mental impairment

The IT Support Specialist II provides remote an onsite computer hardware and software support with an emphasis of exceptional customer service support. This position is responsible for resolving incoming calls routed to the help desk, managing and resolving escalating calls while performing duties as assigned. Essential Functions: * Must exhibit a beginner to moderate knowledge of Microsoft Server. * Must demonstrate a moderate knowledge of Microsoft Windows, MAC operating system and LAN environments. * Providing computer hardware and software support * Excellent customer service; emphasis on strong verbal and written communication skills is required * Proven record of professionalism and courtesy is required. * Prioritizes and plans work activities efficiently. * Effectively lead and complete projects as assigned. * Always work as a team member within the entire company. * Ability to work independently to resolve customer issues with little or no supervision. * Satisfactorily demonstrates the knowledge, skills and abilities to perform the duties outlined in this job description as well as continually demonstrates competency in performing the job duties * Effectively working and cooperating with supervisors, co-workers, and clients. * Following the directions of supervisors. * Refraining from causing or contributing to disruption in the workplace. * Regular and reliable attendance. * Performs other duties as assigned. Functional Accountabilities: * Performs customer service functions by answering customer questions and addressing technical challenges. * Manage new issues delivered to the help desk through troubleshooting techniques. * Diagnose and resolve software and hardware operational issues. * Build, deliver, install and test hardware, including windows-based terminals, applications software and peripherals such as printers, modems, scanners and handheld devices. * Manage, update and maintain the help desk inventory and knowledge database * Provides tier II hardware and software support when required. * Document all requests and resolutions within ticket tracking system. * Prioritize emergency requests and resolve quickly. * Provide quality service while minimally impacting patient care. * Understanding of LAN network environments. Accountability: * Reports to: Director of Helpdesk and Technical Services * Supervises: None Environmental Conditions: Level: Moderate * Hazards will be minimized if universal safety procedures are followed. Must follow standard precautions. Heavy work volume with high degree of accuracy and excellent customer service is required. May be required to work extended hours to meet critical deadlines. Travel may be required. What We Offer As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes: * Medical, dental, vision, and prescription coverage * Life and AD&D coverage * Availability of short- and long-term disability * Flexible financial benefits including FSAs, HSAs, and Daycare FSA. * 401(k) and access to retirement planning * Employee Assistance Program (EAP) * Paid holidays and vacation Required Skills: * Strength (Lift, Carry, Push, Pull): Medium (Exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, or greater than negligible up to 10 pounds of force constantly to move objects) * Standing/Walking:F (Frequently; activity exists from 1/3 to 2/3 of the time) * Keyboard/Dexterity: Constantly; activity exists 2/3 or more of the time. * Talking (Must be able to effectively communicate verbally): Yes * Seeing: Yes * Hearing: Yes * Color Acuity: No * Driving: Yes Required Experience: * High School Diploma or G.E.D. required. * Associates or Bachelors degree in a computer related discipline is preferred. * 5+ years of previous experience in a system application and hardware support role is preferred. * 1+ years of previous Windows Server 2000, 2003, 2008 experience is preferred. * Comp TIA A+ certification preferred. * Comp TIA Network + certification preferred * Must have a valid license to drive.

Summary/Objective The Support Technical Specialist I is a staff position that provides technical support assisting end-users with their day-to-day technical issues. Shift details: Thursday-Monday 3pm-12pm Responsibilities Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. Act as the initial contact for all end-users that need technical support. Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate. Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed. Follow defined procedures and policies to resolve recurring issues. Escalate or involve senior technicians on more sensitive or complex end-user problems. Perform related work as required. Competencies Technical Capacity. Problem Solving/Analysis. Communication Proficiency. Team Player. Work Independently. Time Management. Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs. Travel Infrequent travel is expected for this position. Qualifications Required Education and Experience Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware. Basic understanding of principles and theories of network systems and management. Basic understanding of Internet technologies and products. At least one year of technical work experience or equivalent education. Preferred Education and Experience Two or more years of technical work experience. One or more relevant technical certifications (e.g., A+, Network+ and Security+). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

DUTIES AND RESPONSIBILITIES Serves as front-line support for information technology issues and problems. Responds to support tickets via email, phone, virtually or in-person. Manages multiple tasks simultaneously and communicates status with leadership. Monitors alerts from ticketing systems, applications, or SIEM and escalates issues as required. Communicates effectively with technical staff and leadership. Communicates effectively with non-technical staff in friendly and non-technical manner. Installs, updates, troubleshoots, and maintains software applications for end users. Installs, updates, troubleshoots, and maintains client technology, including laptops, desktops, tablets, phones, or IOT devices. Supports and assists staff in virtual meetings and conference room troubleshooting. Develops and maintains documentation related to support activities. Cultivates and maintains effective relationships with users, providing support and training, as necessary. Participates in proactive team efforts to achieve departmental and organizational goals. Complies with all safety policies, practices, and procedures. Performs other duties as assigned. COMPETENCIES Problem solving/analysis Technical capacity Communication proficiency Critical situation composure Reliable and punctual Time management MINIMUM REQUIREMENTS Relevant bachelor's degree from four-year college or university; or one to three years related experience and/or training; or equivalent combination of education and experience. Ability to deploy, patch, and configure Windows OS devices; working knowledge of mac OS is a plus but not required. Expertise in software technology, including Office365, Intune, Autodesk, Bentley, ESRI, and Trimble products preferred. Foundational knowledge of basic IT principles, including networking, DHCP, DNS, security, active directory, file systems, group policy, and OS imaging. English language skills: ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and vendors. Mathematical skills: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning skills: ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Organizational skills: ability to prioritize, organize assignments; ability to handle multiple tasks and projects simultaneously. Remote connectivity device (e.g., smart phone, tablet, etc.) with data plan sufficient for company requirements, including multi-factor authentication, time and mileage tracking, expense reimbursement, e-mail, and virtual communications. PHYSICAL REQUIREMENTS Light physical activity performing non-strenuous daily activities of a productive/technical nature. Manual dexterity sufficient to reach/handle items, work with the fingers, and perceive attributes of objects and materials. Ability to stand and/or walk for extended periods of time. Ability to sit for extended periods of time. PHYSICAL REQUIREMENTS CONT. Ability to occasionally bend, crouch or stoop. Ability to see clearly 20 feet or more; ability to identify and distinguish colors; ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point (peripheral vision); three-dimensional vision with ability to judge distances and spatial relationships (depth perception); ability to adjust focus. Ability to lift and move up to 10 pounds frequently, up to 25 pounds occasionally, and up to 50 pounds as needed. WORK ENVIRONMENT : Well-lighted, heated and/or air-conditioned indoor office/production setting with adequate ventilation. Moderate noise. WORK SCHEDULE Fixed schedule of 40 hours per week, Monday through Friday, including required core hours. May be required to work extended hours, weekends, and holidays. May be required to work non-standard hours and schedules that include on-call and callouts. Occasional overnight travel required. CEC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Job Details RB Akins Building - Oklahoma City, OK Full-Time/Part-Time Not Specified Up to 50% Any Telecommunications Provide field support for computer-related technology within the state of Oklahoma and neighboring states. Must be able to lift 50lbs and perform physical activity throughout an 8-10 hour workday. Must be open and available for odd hours and overtime as many projects will run longer than a typical workday. Overnight travel will be required on a regular basis. Working knowledge of Microsoft Windows Operating Systems, Uninterruptible Power Supply Systems, Internet Protocol (TCP/IP) Networking, and Cat 5/6 data wiring knowledge and experience is preferred. All of these skills will be gained through on the job training. Must be able to pass a background check and drug test. For the right person, this role will provide working knowledge with computers, networking, and peripherals as well as training, certification, and licensing for Security Surveillance and Access Control installation. As this is a field services role, the right person will need a good driving record for use of company vehicle and a reliable automobile. If the primary vehicle becomes inoperable, it may be necessary to rent a car from a national automobile rental agency, therefore the right person must be 21+ years old with a valid driver's license, good driving record, and automobile insurance. Must be willing to work odd hours as some shifts depending on the job, will be overnight or extended hours. In order to be considered for this position, you must first complete the Indeed online telephone interview and assessment provided on this posting. This is a tool provided by Indeed to assist us in our screening process. Please be certain to complete those when submitting your resume and application. COVID-19 Considerations: BlueVantage has implemented COVID-19 measures to mitigate risk of transferring the virus. BlueVantage employees are required to wear masks and other PPE. In addition, BlueVantage requires all employees to isolate during any illness or known exposure.

Job Details OKLAHOMA CITY, OK Full Time Up to 25% Any Information TechnologyDescription Qualifications MINIMUM QUALIFICATIONS: Education: High School Diploma or GED. Bachelors Degree in Computer Science or Business-related field is preferred- but not required. Knowledge, Skills and Abilities: Follows established procedures to perform routine technical tasks such as testing, installing, maintaining, supporting, and/or averting hardware/software system failures on client applications, hardware and software products, network infrastructure equipment, or telecommunications software or hardware. working knowledge of computer systems and are Be a positive influence in the workplace and demonstrate willingness to exceed expectations Ability to work a flexible and irregular schedule including weekends, evenings and holidays Ability to enter a smoke-filled environment as needed and must be able to work in a smoke-filled casino environment Training and Experience: Must be able to pass Title 31 Training 6 months- 2 years of experience in information technology related activities such as testing, installing, maintaining, supporting, and/or averting hardware/software system failures on client applications, hardware and software products, mainframe systems, network infrastructure equipment, or telecommunications software or hardware. Licenses/Certifications/Other: A+ Certification & Net + State issued Drivers License Must be able to pass a background check and receive a license or permit from any Regulatory Agency if applicable to perform the essential job functions Must be able to complete a pre-employment drug test with a negative result Physical Requirements: Continuous walking, standing for long periods per shift. Regularly standing, stooping, kneel crouch and crawl Occasionally sitting, climbing, balancing. Regularly using fingers to handle or feel. Reach with hand and arms Frequently talking and hearing. Required to push pull lift up to 30 lbs. or more and be able to push pull or drag up to 100 lbs. Decipher colors, utilize distance, peripheral and close vision. Ability to adjust and focus. Frequently exposed to variety of environmental weather conditions including but not limited cold and hot temperatures and inclement weather. Exposure to bodily fluid, mental and emotional stress, can be expected Noise level- moderate level exposure such as heavy machinery or loud announcement speakers. Will be exposed to live-stock and/or other animals.

Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all desktop/laptop related issues, including troubleshooting, installation, configuration, and maintenance of hardware and software. This person will be largely responsible for imaging, configuring, and deploying appropriate computer equipment for employees. On a day-to-day basis, the desktop support technician will be resolving escalated Tier 2/3 tickets, printer support, drive mapping, account maintenance, etc. and assisting with projects such as replacing/troubleshooting AV equipment in conference rooms and replacing monitors and docking stations. This person will join a team of 10 to assist with large deployments and escalated tickets. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ******************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements · 2+ years desktop support experience · Experience troubleshooting Tier 2/3 tickets such as: rights to networks, configuration issues, software installations, hardware repair, etc. · Experience troubleshooting Mac OS and/or Windows OS · Imaging/Deploying large volumes of equipment · AV Troubleshooting experience Experience maintaining knowledge-centered support (KCS) · Knowledge in Artificial Intelligence (AI) · Computer Science Degree · A+/Network+ Certification · Experience supporting over 500+ applications Understanding of scripting languages (e.g. PowerShell, JavaScript, HTML, CSS, XML, JSON) null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.

13 Week Temporary X-Ray Tech. ***Temporary Full Time Hours*** Contract Tech Experience in the OR setting is required. Duties include intraoperative C-Arm imaging, post-operative imaging, and Pre-Admission Testing. Flexible hours are needed during the week, as well as some call. ARRT certification/registration is required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We follow current CDC and state guidelines related to employee health, including local, state, and federal mandates. Benefits: 401(k) 401(k) matching Employee assistance program Employee discount Free parking Referral program Healthcare setting: Hospital Medical specialties: Radiology Surgery Schedule: Day shift Evening shift Monday to Friday On call Travel requirement: No travel License/Certification: ARRT Certification (Required)

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Deal Desk Specialist position supports the sales teams throughout the sales cycle and plays an integral role in maintaining corporate governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales transactions in the most efficient manner that supports organizational goals and meets customer needs. **Essential Duties and Responsibilities** : + Ensure transactions are complete, accurate, compliant, and aligned with internal policies and business guidelines. + Act as Subject Matter Expert (SME) for quoting, pricing, deal flow, and order processing for the sales organization; provide guidance on business terms and conditions. + Provide guidance to sales organization on complex deal structures including high-value transactions during corporate review and approval. + Manage and own assigned Salesforce Quotes and Opportunities during approval process to ensure all fields are accurate to expedite the final booking process. + Work closely with all functional areas to identify, coordinate, structure, approve, and administer opportunities in a manner that aligns organizational goals with financial obligations, corporate governance and regulations. + Provide high level of communication, coordination, and support throughout the sales process ensuring accurate and timely transactions; working closely with colleagues in Finance and Sales to ensure sales transact quickly and efficiently during the approval process. **Qualifications:** + At least 3 years of Deal Desk, Contracts, Sales or Sales Operations experience in software industry + Familiarity with accounting and software revenue recognition principles; experience with enterprise and complex deals a plus + Ability to embrace new technology, applications, and solutions quickly + Ability to work efficiently and collaboratively in a fast-paced environment + Experience with Salesforce modules and Microsoft tools + Committed to Rocket's core values of empathy, humanity, trust and love. **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-SD1 \#LI-Remote The base salary range for this role is $62,800.00 - $78,500.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)** **Healthcare coverage options to fit you (and your family's) needs** **Retirement savings, with matching contributions by Rocket Software** **Life and disability coverage** **Leadership and skills training opportunities** **Two paid work days for off-site training** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

For a description, see file at: ************ okbu. edu/hr/job-forms/tech-support-specialist. pdf

Details Req ID: req19331 Network Analyst Staff Full-Time OSU Campus: OKLAHOMA CITY Department: Infrastructure Services 900 N. Portland Ave Oklahoma City, Oklahoma, 73107 United States Hiring Supervisor and Contact Info: Tom Hickey Hiring Range: (Contingent upon available funding): 19.08 - 19.84, Hourly Work Schedule: varies: occasionally includes some evenings and weekends. Job Summary: Job Summary: Will perform the following skilled level duties: * Manage IT infrastructure projects and deliverables * Enterprise-class hardware and software installation to support infrastructure, database, and business applications * Performs system backup and restores * Helps with user technical support and training. * Analytical problem solving * Documentation and diagrams * Serves as 4th level support for other technical staff * Preparing labs each semester with hardware and software * Infrastructure support and incident resolution * Monitoring and service level reporting Essential Job Functions: * Provides technical support for the campus Local Area, Wireless and Wide Area Network * Performs backup and restoration of databases * Installs, maintains, and monitors enterprise-class network components, desktop hardware and software to include: switches, routers, bridges, servers, networked storage, cables and interface cards * Cat6 wiring, installation and management * Adds, deletes, and maintains user ids, user passwords, user and file attributes and overall security * Maintains active directory and group policy * Manages computer labs including software and hardware maintenance * Provides user hardware and software training * Analyzes need for automation of repetitive tasks * Coordinates with outside entities to resolve complex problems * Stays informed of emerging technologies that could benefit the University * Attends training and professional development as required. * Attends and participates in staff meetings; serves on teams and committees as assigned. * Complies with all State and University policies. * Completes all mandatory training plus two professional development per year. * Performs other duties as assigned. The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Special Instructions to Applicants Resume and cover letter are required for full consideration. Official transcripts will be required upon hire. Education & Experience Position Qualifications: Minimum Qualifications: Education: Associate's Degree in technology related discipline, or equivalent work experience, or certification(s) from software/hardware manufacturers Work Experience: Must have 2 or more years' experience in the following areas: * Installation and maintenance of complex infrastructure software and hardware * Providing user support for office automation applications, such as word processing, spreadsheets, databases, electronic mail, web browsers and other productivity software * Collaborating with other IS personnel to resolve system and network issues. Experience with the following technologies: * Windows server including DNS, account, security and group policy administration. * Microsoft SCCM * Microsoft SQL Server * Automated PC and/or application deployment and management utilizing SCCM, Group Policy Objects, and MSI packaging software * Active Directory management * iSCSI network storage * Cisco networking and telephony Knowledge, Skills, and Abilities: Must have skills in these areas: * Accountability of equipment/inventory. * Communicating, cooperating and resolving infrastructure, database, and application issues with other IS personnel. * Provide status reports of problems/projects as appropriate. * Ability to communicate diplomatically, clearly and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately. * Must be adaptable to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads and public/student contact. * Ability to work independently and also collaborate within a team environment while effectively managing multiple priorities and deadlines. * Ability to handle multiple tasks and prioritize effectively with high degree of accuracy and attention to detail. * Strong interpersonal skills and sensitivity to a multicultural environment in an effort to work and communicate effectively with all students, faculty, staff and community partners. * High degree of initiative to work independently and also collaborate in a team environment. * Demonstrated knowledge of office technologies including but not limited to: office computers, fax machines, scanners, internet, Microsoft Office (Word, Excel, Access, PowerPoint, Outlook). * Passion for assisting customers and representing the OSU-OKC and OSU brand with positivity and professionalism. * Demonstrated history of ethical and professional behavior. Preferred Qualifications: Certifications from software or hardware manufacturers currently used by OSU-OKC. Working Conditions: * Must be able to work flexible hours to include some nights and weekends. * Work will be performed in an office environment with a significant amount of public contact, in person, by telephone, via email, and various communication platforms. Physical Requirements: * Requires lifting up to 50 lbs., proper handling of computer and network components.(If an object weighs more than 45 pounds, OSU-Oklahoma City requires this to be a two-person lift.). * Requires climbing ladders and working in various networking areas, including tight spaces that may be dusty with variable hot or cold temperatures. * Requires proper handling of computer and network components, use of both hands in repetitive actions with dexterity. * Duties require extended periods of sitting, talking and listening. * Duties require extensive use of computers, telephone and other office equipment. The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations. Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Company Cox Communications, Inc. Job Family Group Technical Operations Job Profile Network Technology Technician I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $28.65 - $42.98/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description As Cox's Network Technology Technician I, you're first in, last out when it comes to keeping our system running. If you're a voracious learner who thrives under pressure, you'll find lots to love in this job. What exactly will you be doing? Well, to put it simply, you'll support system growth and quality performance of all current and future Cox Communications products and services. You'll also be part of a fun workplace culture where your career goals and work-life balance are honored. Keep reading for more details and apply today! What's In It For You? Cox is a company made of amazing people, and we take care of them first. Here's a peek at our best-in-class benefits package and award-winning employee culture: * We all have lives and responsibilities outside of work, and we respect that. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies. * Our talent is paid what they're worth with a competitive salary package and top-notch bonus & incentive plans. * We help you prepare for the future with a 401(k) (that we'll generously match), life insurance and disability insurance. * You'll enjoy a generous suite of healthcare benefits with various deductible options, along with pharmacy benefits, Flexible Spending Account and Health Savings Account options, counseling for mental wellness and more. * As you grow your family, rest assured that you'll be covered by our inclusive parental leave policies, plus adoption assistance and comprehensive fertility coverage. * Want to volunteer in your community? We encourage that, and even provide paid hours for you to do so. * Our employees enjoy discounts on computers, entertainment, travel and more. * Continuing education and professional development are important, and at Cox we offer both. * We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well. * And much more! What You'll Do Your tenacious and adaptable personality make you a great fit for this job, where on any given day you may be called upon to: * Install, disconnect and troubleshoot video, high-speed internet, telephony and automation services. * Perform proactive/reactive maintenance that's needed to restore Hybrid Fiber Coaxial (HFC) networks to Cox performance specifications. * Maintain and repair equipment with HFC distribution system. * Requisition equipment and supplies from warehouse, and stock vehicle as needed. * Maintain company trucks and other equipment per service requirements and safety guidelines. * Drive a company vehicle between office and/or home, warehouse and work sites. * Monitor the Workforce Administration System (WFA) throughout the day. * Communicate with dispatch for help and/or status on service requests. * Consult with supervisors and other technicians for advice and aid as needed. * Educate customers about their existing services and promote other Cox services. * Attend training that may include refresher training and product and service updates. * Use small hand tools, power tools, and test equipment. * Work with alarms, low voltage electricity and color-coded wires. Who You Are You're a critical thinker and an active listener. You're a problem solver and an issue resolver. The following qualifications are also in your toolbox: Minimum * High School diploma/GED with 5 years of experience in related field; OR 7 years of equivalent experience in lieu of a diploma or certification. Post-high school education a plus. * 18 years of age * Valid state driver's license and a good driving record * Minimum of one year of direct customer service experience * One year of work experience in a comparable field (e.g. related hands-on trade role) * Demonstrated proficiency in Core Technician skillsets. * Certifications and licenses, as required by state and municipal laws * Successfully meet (and maintain) additional background check requirements for specialized projects/services * PC and Windows software skills * Stable work history * Able to work required shifts and overtime (if necessary) * Spanish proficiency desirable in some locations * Travel as business needs dictate Preferred * Any level degree or certification beyond High School diploma/GED +3 years of experience in related discipline desired. * 5+ years of experience specifically in-service installation and repair in multiple service provider and/or telecommunications environment. Physical Requirements * Ability to carry and use tools and equipment * Requisite ability required to drive a commercial motor vehicle (CMV physical requirements included) * Ability to operate aerial lift device (bucket truck) * Adequate ability to distinguish different colors of wire * Ability to frequently bend, stoop, and crawl * The physical limitation of ladder and associated fall protection equipment provided is: * Aerial lift (bucket truck) boom capacity is 350 pounds (inclusive of body weight, tools, equipment, PPE etc.) Tools and equipment weigh approximately 50 pounds * The physical limitations of applicable equipment (such as aerial lift/buck truck boom, ladder, fall protection harness) includes weight capacities of approximately 300 pounds. * Get in and out of a van to retrieve various items. Step heights are 19" * Lift 500' rolls of RG 11 Messenger Cable weighing 40 lbs. These rolls are lifted from a height of 12" and placed up to a height of 36". * Raise and lower a ladder roof rack requiring 40 pounds of force with hand heights at 55" - 60". * Compress fittings onto coaxial cables with a crimping tool requiring 19 pounds of force with one hand. * Ascend and descend a ladder while wearing a tool belt that weighs 10 lbs. * Lift and carry a 63 lb., 28' extension ladder * Lift 1000' rolls of Tri-Shield weighing 28 lbs. These rolls are lifted from a height of 12" and placed up to a height of 47". * Lift miscellaneous tools and products within the warehouse and van racks. These items weigh up to 10 lbs. and are lifted from the floor and up to a height of 72". * Lift a 220V power supply weighing 88 lbs. This power supply is lifted from the floor and placed up to a height of 42". * Pull a double vault door with a hand height of 18" - 24" requiring 80 pounds of force. * A physical exam to verify the physical requirements above as well as others not listed may be required * Ability to climb ladders and/or utility poles and work in high places * Ability to work in small places (such as crawl spaces and attics) * Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.