Information systems technician jobs in Omaha, NE - 544 jobs
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Desktop Engineer
Stanley David and Associates
Information systems technician job in Omaha, NE
Troubleshooting: Diagnosing and fixing hardware, software, and network problems for users.
Deployment & Setup: Building, configuring, and deploying new computers and software.
Maintenance: Performing upgrades, security updates, and routine system upkeep.
User Support: Providing direct assistance (deskside or remote) for technical issues.
Documentation: Recording incidents and resolutions in ticketing systems.
$73k-98k yearly est. 4d ago
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Computer Field Technician
Bc Tech Pro 4.2
Information systems technician job in Omaha, NE
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2 calls per day in this territory
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-35k yearly est. 12h ago
Service Desk/Placement Engineer
Kidwell 3.5
Information systems technician job in Lincoln, NE
At Kidwell, we are passionate about technology. We thrive in a fast-paced environment where customer service is part of our DNA. We strive every day to leave a positive impact on our customers while building a strong team who knows how to leverage technology to challenge the status quo.
We are currently accepting applications for an IT Systems Engineer to assist in supporting our technical team and clients. We are looking for highly motivated individuals who work well in both individual and team situations. We practice both remote and onsite technical support to help support our accounts. The IT Systems Engineer is responsible for incident management and front-line customer service. These responsibilities include base-level knowledge of many types of technologies and providing issue ownership and clean hand-offs to ensure superior customer satisfaction.
Our staff is offered challenging opportunities to work in a wide variety of technical environments, allowing us to work with many types of systems and technology solutions. Our team structure allows us to provide a supportive environment, encouraging career growth for our engaged staff.
Kidwell Core Values
At Kidwell, our core values make us who we are and show in everything we do; Led by passion, we believe our everyday jobs contribute to something bigger than ourselves. We pride ourselves in our creativity, but also in the effective solutions we create that bring value to our customers. Our employees act like owners, who take initiatives to lead and are treated like family. We are relentless and see work ethic and accountability as the baseline in the pursuit of excellence.
What You'll Do-
* Provide the first line of technical support on site for our clients.
* Perform customer service duties, including remote, telephonic, and onsite support.
* Respond to inquiries from users and help resolve both software and hardware problems.
* Assist in scheduling and dispatch of technicians and engineers.
* Assist in diagnosing technical Tier 1, Tier 2 support issues in a timely manner.
* Assist in maintaining documentation for internal and external networks.
* Provide accurate and timely logging of problems and resolutions in appropriate systems.
* Deploy PC's and other IT equipment, as needed.
* Assist with inventory tracking.
* Help with tools and scripting within our tool set.
Do You Have What it Takes?
* Excellent problem-solving skills
* Must be self-motivated.
* Extensive knowledge of PC hardware and software
* Experience in Windows OS (Windows 10/11)
* Knowledge of server operating systems (Windows Server, 2012R2, 2016, 2019 and 2022)
* Basic understanding of LAN / WAN technologies
* Superior customer service and communication skills - ability to effectively communicate with both technical and non-technical users.
* Ability to thrive and help foster a positive team environment.
* Ability to multitask; prioritize and accomplish all given tasks in a timely manner.
* Escalate problems to appropriate teams where needed.
Position Suggested Requirements:
* Bachelor's or Associate's Degree in related field or equivalent experience required
* 2+ Years Service Desk experience or equivalent troubleshooting experience
* CompTIA A+, Microsoft MTA preferred, but not required
This position offers a competitive salary and career development potential. We encourage and even pay for certifications and trainings. We also offer health, dental, life, and disability insurance along with paid vacation, holidays, sick leave, flexible scheduling, maternity/paternity leave, clothing allowance, and 401k with company match.
$33k-43k yearly est. 29d ago
PC Support Technician
Integrated Resources 4.5
Information systems technician job in La Vista, NE
A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Position: PC Support Technician
Location: La Vista, NE
Duration: 1 year
Job Description:
• This is for 1 position working the NIGHT shift of 3:00 pm to Midnight Onsite and will be with team of 6 until 6 pm and then on their own until end of shift.
• Business Casual Dress
Main Responsibilities:
• Provides basic troubleshooting assistance and ticket resolution for personal computer users.
• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
• Recommends hardware solutions regarding personal computers in assigned areas.
• Assists with computer studies, projects, and implementation of policies throughout area of assignment.
• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.
• Experience working with personal computer hardware, software, systems, local area networks and terminology. Good organizational and problem solving skills.
• Ability to operate computer peripherals including monitors, printers and scanners.
• High School Diploma with 3 to 5 years experience. Must have A plus Certification as this is required for conversion
Qualifications
• Basic printer troubleshooting and Windows 7 experience
Additional Information
Kind Regards
Sachin Gaikwad
Technical Recruiter
Integrated Resources, Inc.
IT Life Sciences Allied Healthcare CRO
Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I
Direct Line : 732-429-1920
Board: 732-549-2030 - Ext 301
$45k-65k yearly est. 60d+ ago
Intern - Information Technology
Berkshire Hathaway Energy 4.8
Information systems technician job in Omaha, NE
BHE Pipeline Group consists of Berkshire Hathaway Energy's interstate natural gas pipeline companies, BHE GT&S, Kern River Gas Transmission Company and Northern Natural Gas Company. Combined, BHE Pipeline Group operates approximately 21,200 miles of pipeline with a design capacity of approximately 21.1 billion cubic feet of natural gas per day, owns assets in 27 states and is an industry leader in natural gas transportation. BHE Pipeline Group also operates 22 natural gas storage facilities with a total working gas capacity of 515.6 billion cubic feet and a liquefied natural gas export, import and storage facility. Northern Natural Gas is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. BHE Pipeline Group has an exciting career opportunity available. Take the next step in your career and apply now!
College student currently enrolled in a bachelor's degree or graduate program in information technology or computer science.
One year or more of demonstrated training and/or experience in JAVA, .NET, Angular JS, or Xamarin development.
One year or more of demonstrated training and/or experience using Microsoft SQL Server or other relational database.
Software skills and programming skills needed to perform responsibilities identified.
Effective oral and written communication skills.
Effective analytical and problem-solving skills.
Ability to prioritize and handle multiple tasks and projects concurrently.
Contribute to a team-centric work environment based on mutual respect and integrity
Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers
Employees must be able to perform the essential functions of the position, with or without an accommodation.
Under the direction of an application team member, perform simple to moderately complex user requests for new or modified functionality to existing systems. Analyze, design, code, test, document, implement and maintain these application changes.
Under the direction of an application team member, provide technical support enabling internal Northern Natural Gas business users to conduct day-to-day business. The support includes, but is not limited to, answering customer questions, completing data requests, and performing other support functions.
Under the direction of an application team member, collaborate with end users to analyze and develop business requirements for business application enhancements and problem resolutions.
Perform any additional responsibilities as requested or assigned.
$28k-35k yearly est. Auto-Apply 60d+ ago
Service Desk / Help Desk Analyst
360 It Professionals 3.6
Information systems technician job in Omaha, NE
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Title: Service Desk / Help Desk Analyst
Location: Omaha, NE
Duration: Long Term (1 Years+) / Full Time
Interview mode: Skype one round only
Job Description :
2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment
Be the first point of contact for the end users for all technical issues/ service requests
Create incident and service requests
Provide troubleshooting and technical support via phone, web based tools and email
Provide Voice based and remote Technical Support to end users for all standard desktop issues
Resolve /troubleshoot, resetting password etc
Qualifications
Desired Skill Sets:
Fluent in Spoken English Language
Strong written English and interpersonal skills
Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint)
Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools
Additional Information
Sincerely,
Ankita Upadhyay,
Sr. Talent Acquisition Specialist
360 IT Professionals Inc. | Phone: 512-254-3300 X 186
$28k-32k yearly est. 13h ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information systems technician job in Omaha, NE
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$32k-43k yearly est. 60d+ ago
On-Site IT Support Analyst
LCI-Lawinger Consulting 3.6
Information systems technician job in Valley, NE
Job Description
Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. .
Responsibilities:
Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software
.
Assist with large project to reset all IT devised IP Address.
Printer support for Laserjet and Label (Zebra, Datamax, Other) printers,
Make use of technical skills, knowledge database to resolve problems and escalate problems appropriately
.
Assist in the creation/maintenance of documentation.
Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision.
$28-$33/HR
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$28-33 hourly 4d ago
Information Systems Technician (Rail Car) (Contract)
Kawasaki Motors Corp., U.S.A 4.1
Information systems technician job in Lincoln, NE
Provide technical assistance to computer users. Answer questions or resolve computer and/or communication issues for clients. May provide assistance concerning the use of computer hardware and software. REASONABLE ACCOMODATIONS STATEMENT
To accomplish this job successfully, an individual must be able to perform the responsibilities of the position with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS
* Follow all company Policies and Procedures, Quality and Environmental Management Systems (QMS & EMS), Kawasaki Production Systems (KPS), InformationSystems Standard Operating Procedures (SOP) and any other legal and compliance regulations that may apply such as OSHA.
* Setup, inspect, test, diagnose, repair and document personal computer equipment, communications devices, mobile devices, peripheral equipment and other electronic or Information Technology related devices.
* Perform installs and upgrades of device specific operating systems and software, third party software and KMM developed applications.
* Install, inspect, test, diagnose, repair and document LAN/WAN cabling and infrastructure equipment.
* Provide end user helpdesk support and documentation for client related hardware and software issues.
* Troubleshoot system failures, issues and outages and provide solutions to restore functionality.
* Maintain security options and software in personal computers, virtual machines and networks.
* Maintain proper documentation and help desk.
* Maintain network server and technology tools.
* Setup end-user accounts and ensure security through access controls, system backups and firewalls.
* Provide basic end user training for use of client devices, software and access procedures.
* Develop expertise and train staff on new technologies.
SKILLS & ABILITIES
Education/Experience
High School diploma or GED; minimum of one year experience with direct customer interaction; and applied knowledge and experience, other than personal use, with hardware/software setup and maintenance of computer, network or communications technology.
Computer Skills
Displays appropriate proficiency with computers and computer applications, including: spreadsheets (e.g. Excel), word processing (e.g. Word), presentation software (e.g. PowerPoint), databases (e.g. Access), internet/intranet (e.g. browsers, search engines) and special applications; can diagnose and correct minor issues with hardware and software, as needed in order to maintain records or create instructional materials.
$28k-41k yearly est. 60d+ ago
Information Systems Technician (Rail Car) (Contract)
KMM 3.7
Information systems technician job in Lincoln, NE
Provide technical assistance to computer users. Answer questions or resolve computer and/or communication issues for clients. May provide assistance concerning the use of computer hardware and software.
REASONABLE ACCOMODATIONS STATEMENT
To accomplish this job successfully, an individual must be able to perform the responsibilities of the position with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS
Follow all company Policies and Procedures, Quality and Environmental Management Systems (QMS & EMS), Kawasaki Production Systems (KPS), InformationSystems Standard Operating Procedures (SOP) and any other legal and compliance regulations that may apply such as OSHA.
Setup, inspect, test, diagnose, repair and document personal computer equipment, communications devices, mobile devices, peripheral equipment and other electronic or Information Technology related devices.
Perform installs and upgrades of device specific operating systems and software, third party software and KMM developed applications.
Install, inspect, test, diagnose, repair and document LAN/WAN cabling and infrastructure equipment.
Provide end user helpdesk support and documentation for client related hardware and software issues.
Troubleshoot system failures, issues and outages and provide solutions to restore functionality.
Maintain security options and software in personal computers, virtual machines and networks.
Maintain proper documentation and help desk.
Maintain network server and technology tools.
Setup end-user accounts and ensure security through access controls, system backups and firewalls.
Provide basic end user training for use of client devices, software and access procedures.
Develop expertise and train staff on new technologies.
SKILLS & ABILITIES
Education/Experience
High School diploma or GED; minimum of one year experience with direct customer interaction; and applied knowledge and experience, other than personal use, with hardware/software setup and maintenance of computer, network or communications technology.
Computer Skills
Displays appropriate proficiency with computers and computer applications, including: spreadsheets (e.g. Excel), word processing (e.g. Word), presentation software (e.g. PowerPoint), databases (e.g. Access), internet/intranet (e.g. browsers, search engines) and special applications; can diagnose and correct minor issues with hardware and software, as needed in order to maintain records or create instructional materials.
$28k-38k yearly est. 60d+ ago
Technical Support Analyst
AGP Grain Marketing 4.5
Information systems technician job in Omaha, NE
Are you a problem-solver with a passion for tech and a knack for delivering top-notch support? We're looking for a Technical Support Analyst to be the go-to expert for second-tier desktop and network support. This role is perfect for someone who enjoys tackling complex issues, and values collaboration.
What You'll Do
As a key member of our IT team, you'll:
Diagnose and resolve complex PC, laptop, server, email, VPN, and network issues-on-site and remotely.
Manage user accounts, groups, and directories with a security-first mindset.
Handle Microsoft Exchange administration and support Office 365 users.
Recommend and implement system upgrades to improve performance and efficiency.
Partner with IT Purchasing to meet hardware/software needs.
Serve as a liaison with Network Services to troubleshoot and resolve technical challenges.
Stay in sync with leadership about potential issues and solutions.
Travel as needed to company facilities to provide direct technical support.
Rotate on-call once per month for one week.
Report in-office starting at 7:00am daily with some flexibility.
What You Bring
3-5 years of hands-on technical support experience.
Deep knowledge of Windows 10 and 11 in a business environment.
Proficiency with Microsoft Office 365 and Active Directory.
Excellent communication and customer service skills.
A self-starter mentality with the ability to manage multiple priorities.
Associate's or Bachelor's degree in IT (or equivalent experience preferred).
Willingness to travel overnight when needed.
You're a Great Fit If You
Love solving tough technical problems.
Communicate clearly and confidently-verbally and in writing.
Are proactive, organized, and can work independently or with a team.
Understand business systems and know how IT fits into the big picture.
Why Join Us?
Work with a collaborative and supportive IT team.
Take ownership of meaningful projects.
Travel to different facilities and grow your tech exposure.
Who We Are
At Ag Processing Inc (AGP), we're more than just a global leader in soybean processing-we're a farmer-owned cooperative with a mission. Every day, we work to transform soybeans, grains, and related products into essential resources for animal feed, food, fuel, and beyond. With a proud history of innovation and growth, AGP has become the largest soybean processing cooperative in the world-and we're just getting started.
Our people are the driving force behind everything we do. That's why we invest in your future with competitive pay, growth opportunities, and one of the most robust benefits packages in the industry, including:
100% Employer-Funded Pension Plan - We're thinking long-term, just like you.
401(k) Retirement Plan - Choose between Roth or Traditional with a generous company match.
Comprehensive Health Coverage - Medical, dental, and vision insurance for you and your family. Coverage starts the same day you do - no waiting period!
Tax-Advantaged Accounts - Health Savings Account (HSA), plus medical and dependent care FSAs.
Peace of Mind - Long-term and short-term disability insurance, plus company-paid life insurance.
Paid Time Off - Enjoy vacation days and paid holidays to recharge and spend time where it matters most.
Join AGP and become part of a purpose-driven team that's shaping the future of agriculture-powered by people, innovation, and community.
Ag Processing Inc is an Equal Opportunity Employer and participates in E-Verify.
$31k-58k yearly est. Auto-Apply 60d+ ago
Software Support Analyst
Telcor 4.2
Information systems technician job in Lincoln, NE
TELCOR Inc, a nationally recognized provider of health care software, is looking for an energetic, focused and motivated team member for the TELCOR Revenue Cycle Management product (RCM) line. Along with the exciting, challenging and rewarding aspects of the position, TELCOR offers the opportunity to branch out of a traditional work setting and into an environment where an individual is valued, encouraged to grow and is a contributor to the future development of the company. This role requires the employee to work in our office in Lincoln, NE. The Service Analyst is responsible for providing excellent service for all TELCOR customers, both internal and external. Primary responsibilities include providing support and education for TELCOR's RCM product line in response to customer inquiries; escalating issues as appropriate, participating and managing customer and TELCOR projects under supervision. Additional responsibilities include updating and maintaining product specifications; developing, maintaining, and updating processes and procedures; developing and maintaining operational product knowledge; participation in customer version upgrades and subsequent release activities. Requirements
Must be well versed in medical terminology; knowledge of healthcare billing preferred
Experience with workflow analysis, data analysis, testing, documentation of procedures
Experience with implementation and/or service of health care informationsystems preferred
Knowledge of principles and processes for providing customer service
Must have Bachelor's degree or Associates, plus relevant experience
PC literate - must know Windows operating system environments and office tools; e.g., Word , Excel
Fluent in written and spoken English (North America) language
Participate in on-call rotation for RCM service customers
Occasional travel to customer sites for service activities when required
TELCOR is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law.
All trademarks, service marks, trade names, trade dress, product names and logos appearing herein are the property of their respective owners.
Microsoft and Excel are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
$50k-69k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Omaha, NE
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-35k yearly est. 12d ago
Technical Support Specialist - Graduate Program
Claas of America
Information systems technician job in Omaha, NE
Company: CLAAS of America Inc. Professional Level: Graduates Key Area: After Sales
MUST BE ELIGIBLE TO WORK IN THE U.S.
CLAAS of America is part of a family-owned company that has people throughout North America. As a team, we stand for the successful sales and service of the CLAAS product range in North America. Together, with our sales partners, we strive to empower farmers to be the best in their fields.
Do you have what it takes to work with today's most advanced agricultural machinery? If you are ready to make the move for a brighter future, apply and become part of our success story!
Your role on our team:
The CLAAS North American Graduate Program is a 12-24 month professional development plan within our NA Service Department. Participants will combine practical work experience with specialized development opportunities in North America and abroad.
Program participants will become familiar with CLAAS products, dealer networks, customer operations, headquarter functions, and business practices. Concurrently, participants will perform duties essential to the assigned service functions such as assisting with the in-field technical support to dealership personnel and directly assists in the on-going development of the dealer's ability to service and support CLAAS products. Successful completion of the North American Graduate Program is preparedness for a professional role as a Territory Technical Representative or Technical Specialist, or other suitable position within North America.
• Provides technical and service support for CLAAS products at the dealer location or customer site, including investigating concerns/ effectively identifying resolutions and assisting in training for dealer service techs, both at dealer locations and at company training locations;
• Regularly prepares and presents detailed technical reports of product performance and reliability issues to management.
• Assists with completion of Product Improvement Programs and Campaigns as requested.
• Schedules dealer and customer visits as dictated and directed by the technical needs of Field Support and Warranty Manager or at the request of the Region Technical Manager(s).
• Reports customer and dealer visits and territory activity on a regularly scheduled weekly basis.
• Reports results and variances periodically and propose necessary actions and works closely with the Field Support and Warranty Manager.
• Adheres to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations and standards.
• Demonstrates regular and punctual attendance at the assigned work location.
Note: This position includes extensive travel - during harvest expect 80% - 100% travel; valid driver's license and passport is required
o Extensive stays of 1-3 weeks may be required in support of personnel, training, or dealer regional harvest activities. During these times, 1 to 2 weekends away from home at a time is possible.
Your profile:
• Bachelors' Degree with emphasis in a technically related field or equivalent experience - Agricultural based study, a plus
• Entry Level, 0-3 years' progressive technical experience; 3+ years' experience, preferred.
• Agriculture equipment background with experience in operation, maintenance, and repair or Agricultural Equipment preferred.
• Ability to analyze agricultural equipment performance issues and quickly identify resolutions.
• Excellent technical communication skills in both written and oral form with excellent interpersonal skills.
• Proficient in the use of diagnostic tools (Elec. and Hyd.), including computer-based tools.
• Proficient computer use in MS Windows and main frame computer systems, including but not limited to Outlook, Microsoft Office and a willingness to learn other programs as required.
Full-time Benefits Package Include:
Premium free health, vision, short-term disability, and long-term disability;
Competitive rate dental plans;
Competitive paid time off;
401(k) with a generous company match;
Retirement Readiness Program;
Company-Paid Life Insurance;
Flexible Spending Accounts;
Dependent Care Resources Program;
Tuition Reimbursement;
Employee Assistance Program, including mental health;
Wellness Programs including weight loss, diabetes management, and high blood pressure management;
Legal & Financial Services;
Fun & Safe Environment
We look forward to your application.
Your contact from our CLAAS Recruiting Team
Michelle Schefcik
CLAAS of America Inc.
***************************
Here you can gain exciting insights into the international working world of our family-owned company:
Instagram | LinkedIn
$34k-56k yearly est. Easy Apply 60d+ ago
IT Support Specialist
RDG Planning and Design 3.9
Information systems technician job in Omaha, NE
Not everyone enjoys spending their workday solving tech problems - fixing the glitches, guarding the servers and patching software vulnerabilities. But you do...
Not everyone enjoys making sure the invisible digital infrastructure that designers use is running smoothly as they design great places for our communities. But you do...
If you're the “you” we're talking about here, then we highly encourage you to apply for IT Support Specialist position. In addition to having a deep knowledge of all things IT, the ideal person for this job enjoys building relationships with a great team and possesses a passion for continual learning.
Essential Job Functions:
Serve as the first line of support for end-users via phone, email, chat, or ticketing system.
Order, inventory, install, and troubleshoot Microsoft Windows, Apple, and various mobile devices.
Quickly learn new software applications, providing support and training to staff as needed.
Multitask effectively while prioritizing multiple incoming requests.
Deliver excellent customer service, clearly communicating with users to resolve issues and ensure a positive support experience.
Understanding of cybersecurity basic best practices.
Work on-site in an office environment.
Requirements
Ability to research, diagnose, and resolve both hardware and software issues. Strong understanding of computer networking and security best practices.
Advanced knowledge of Windows 11 operating systems.
Builds long-term relationships with team members through positive customer service
A continuous learner who constantly looks at how they can improve themselves and the firm
Experience installing and managing software through ManageEngine Desktop Central, preferred.
Troubleshooting experience with: Adobe Creative Cloud, Autodesk products, Bluebeam, Fortinet, Newforma, Microsoft 365, Power BI, VMware, Zoom, preferred.
Experience setting up TVs/displays and operating 3D printers, preferred.
Education and Experience:
Associate degree or higher in an IT-related field.
Two or more years of professional experience in an IT helpdesk or technical support role.
Travel occasionally, approximately once per month.
Location: Omaha, NE
$47k-58k yearly est. 56d ago
Service Desk / Help Desk Analyst
Paradigminfotech
Information systems technician job in Omaha, NE
Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.
JOB DETAILS:
Position: Service Desk / Help Desk Analyst
Location: Omaha, NE
Duration: Long Term (1 Years+) / Full Time
JOB DESCRIPTION:
2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment
Be the first point of contact for the end users for all technical issues/ service requests
Create incident and service requests
Provide troubleshooting and technical support via phone, web based tools and email
Provide Voice based and remote Technical Support to end users for all standard desktop issues
Resolve /troubleshoot, resetting password etc
Desired Skill Sets:
Fluent in Spoken English Language
Strong written English and interpersonal skills
Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint)
Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools
Experience in Troubleshooting Desktop / Laptop / Printers / Scanners / PDA's / iPad / iPhone/ Peripherals / Generic PC Software's
Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success.
Mist have prior experience in managing service desk support and knowledge of a industry leading service desk management tool/Ticketing systems
Thanks & Regards
ASHOK KUMAR
Sr. Lead / IT Recruiter
Paradigm Infotech
Call : ************
Additional Information
Mandatory Details:
Full Name as per SSN:
Total Experience:
US Experience:
Contact NO:
Email ID:
Current work authorization in US:
Current Location with city:
Relocation:
Availability:
Skype Id :
Educational Details :
Rate(C2C/1099/W2):
Employer:
2 Official references from recent 2 projects in below format (Must)
Reference 1
Name:
Company name:
Designation:
Official mail id:
Contact Details:
Reference 2
Name:
Company name:
Designation:
Official mail id:
Contact Details:
$29k-42k yearly est. 12h ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Information systems technician job in Offutt Air Force Base, NE
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, informationsystems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
************************************************************************************************************************************************************************************
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 25d ago
Information Technology Support Specialist - 2nd Shift
Lozier Corporation 4.7
Information systems technician job in Omaha, NE
ABOUT LOZIER
Headquartered in Omaha, Nebraska, with facilities across the U.S., Lozier Corporation is the leading manufacturer of products used by retailers in stores and warehouses, with a vision to be operationally excellent in support of retail's present and future. Retailers have relied on our quality products and service for more than 65 years.
BENEFITS AND SCHEDULE
Company bonus potential.
PTO (Paid Time Off) plus paid holidays.
Competitive benefits package (Eligible for medical, dental, and vision benefits on the first day of employment).
Onsite Health Clinic.
401(k) with employer match.
Employee Assistance Program.
Educational Assistance Program.
Career Development Programs.
Casual dress.
Monday thru Friday schedule, additional limited off hour calls as needed to provide support across three shifts.
POSITION SUMMARY:
The Information Technology (IT) Support Specialist assists business technology end-users with general tier 1.5 or 2 computer system problem resolution and basic system installations. This role will complete assigned support service requests from internal customers who are both on site and remote. The IT Support Specialist assumes regular on-call responsibilities.
ESSENTIAL JOB FUNCTIONS
Champion Lozier's Mission, Vision, and Core Values by demonstrating the behaviors that contribute to Lozier's success.
Complete and document work, as assigned, for general system maintenance, configuration, and security questions as it relates to computer equipment.
Provide basic support, ranging from standard office technology to manufacturing equipment, which has integrated computer solutions.
Ensure standard delivery of computer solutions, promoting repeatable and reliable service to include work on installation standards, configuring operating systems, and network set-up and testing.
Create, review, and maintain work instructions and document processes.
Participate in supporting and testing of new technology as assigned including initiative support, and technology rollouts.
Ensure system security by responding to and assisting with cyber security incidents, supporting desktop encryption solutions, and administering patching updates.
Assist with documenting Knowledge Base articles, asset records, focusing on inventory accuracy, relocation of assets, and equipment retirement.
Review assigned issue queues in service management tool and ensure assigned items are addressed in a timely manner.
Provide weekend and holiday remote coverage of the service desk.
Demonstrate regular attendance and timeliness in reporting to work, meetings, and completing assignments.
Ability to work and interact well with others.
JOB QUALIFICATIONS
Education: Associate degree in computer science, information technology, information services, or another related field is preferred. Bachelor degree in computer science, information technology, information services, or another related field is desired.
Experience: No additional experience is required, if degreed. Minimum of 2 years of previous computer troubleshooting experience is required, if non-degreed. Active pursuit of relevant certifications can be considered in lieu of experience.
Required Skills
Demonstrate a sense of urgency, motivation, initiative and accountability.
Ability to multitask, evaluate and set priorities.
Intermediate technical ability in the area of computer software, hardware and mobile devices.
Good verbal/written communication, both in person and over the phone.
Excellent customer service skills.
Efficient, effective, and creative problem solving skills.
Ability to work effectively with tight deadlines and changing priorities.
Strong time management skills and ability to keep issue tracking tickets up to date.
Preferred Skills
Microsoft Windows Certifications.
CompTIA Certification.
Cloud technology
Atlassian Suite (Jira, Confluence, etc.)
Microsoft 365 fundamentals.
SPECIAL DEMANDS
Ability to lift up to 50lbs and push/pull up to 25lbs on occasion.
Ability to bend/squat/reach/climb on occasion.
On call after hours.
Ability to travel to other locations.
The above is meant to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as assigned by their supervisor. Lozier reserves the right to modify, interpret, or apply this job description in any way desired and the essential job functions may be modified to reasonably accommodate qualified individuals with a disability. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Successful completion of pre-hire drug screen and post offer background screen is required to obtain employment. Continued employment remains on an “at-will” basis.
$31k-41k yearly est. Auto-Apply 47d ago
PC/LAN Support
Stefanini 4.6
Information systems technician job in Omaha, NE
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
The successful candidate will act as the first point of contact to all First Data employees and consultants needing IT support. The selected candidate will diagnose and resolve Desktop/Laptop/Printer hardware and software issues. Incumbents will utilize multiple software applications to fulfill support requests, and utilize the data from incoming calls, chats and e-mails to identify opportunities for self-service/automation in order to drive down call volume into the Helpdesk to resolve customer issues more efficiently.
Qualifications
Experience with Microsoft Office/Exchange, Active Directory, Active Roles, VMWare helpful.
Experience in problem solving, and software installs remotely using LANDesk helpful.
Experience with troubleshooting PC/Laptop/Printer, hardware and software issues.
Experience with troubleshooting SSL VPN, Cisco VPN, and RSA VPN token connection issues.
Proven ability to completely and accurately log and maintain ALL issues/requests using CA Service Desk (a ticket tracking software).
Experience and proven ability to proactively seek opportunities for self-service/automation, thus driving down call volume into the helpdesk.
Additional Information
Work Schedule: Night Shift
$29k-41k yearly est. 60d+ ago
Tech Support Analyst
Global Channel Management
Information systems technician job in Omaha, NE
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Education & Experience
? Bachelor?s degree in computer science,
informationsystems, or a related field and four years of work-related
experience or an equivalent combination of education and experience
? Working knowledge of basic-to-complex hardware and software products, problem-solving, and troubleshooting skills
? Knowledge of the latest technologies obtained by attending training and conferences
?
Standing, walking, crouching, bending as necessary in the movement of
PC peripherals, such as desktops, printers, etc. with moderate lifting
of approximately 25 pounds (desktop support only)
Technical Skills (Desktop Support):
Microsoft Platforms: Advanced
Intel-based PCs: Advanced
Microsoft Office: Intermediate
Hardware and OS Mgmt: Advanced
Windows Technologies: Intermediate
Networking Technologies: Intermediate
Software Evaluation: Intermediate
Troubleshooting: Advanced
Technical Skills (Infrastructure Services):
Windows NT 4: Intermediate
Distributed Processing: Basic
SQL Server: Basic
Network Administration: Basic
COMTI: Basic
IP (Internet Protocol): Intermediate
NT Networking: Intermediate
SAN (Storage Area Network): Intermediate
MTS (Microsoft Transaction Server): Intermediate
Technical Skills (Data Security):
Internet Computing: Basic
Mainframe Computing: Basic
Schematic Architecture Design: Basic
Data Access and User Administration: Intermediate
Data Security: Basic
Development Req/ Def: Being Developed
Information Security Tech: Basic
Network Security: Being Developed
Security Risk Management Basic
Systems Security & User Admin: Intermediate
Systems Security & Maintenance: Intermediate
Systems Security Policies & Procedure: Intermediate
Systems Security Testing & Auditing: B
Additional Information
$20/hr
12 MONTHS
$20 hourly 12h ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Omaha, NE?
The average information systems technician in Omaha, NE earns between $22,000 and $58,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Omaha, NE
$36,000
What are the biggest employers of Information Systems Technicians in Omaha, NE?
The biggest employers of Information Systems Technicians in Omaha, NE are: