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LTS-Video Solutions for Security Professionals
Information systems technician job in Industry, CA
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technical support.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technical support requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technical support or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
$39k-65k yearly est. 5d ago
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Technical Support Specialist (NE)
Syncreon 4.6
Information systems technician job in Perris, CA
Looking for a new opportunity? Excited to join a growing team? Join us and contribute to a company that values quality, safety, and continuous improvement. At DP World, we work toward continuous growth and excellence as an organization and are looking for individuals that want to do the same. This opportunity will give the ideal candidate the experience desired to accelerate their career.
We are looking for a Technician Support Specialist, to join our Perris, CA location- It's an exciting time to join the DP World team!
About the Role
How you will contribute
* Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery.
* Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation.
* Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead.
* Participate in global support on-call rotation to support the various geographic syncreon plants and location and is also available during on call support. Answers the telephone when called and is able to connect to the syncreon network within 10 minutes of notification.
* Monitors emails for alert notifications from the service desk and resolves or escalates these as required.
* Provides change management support during the weekend when on call.
* Participates, enforces, and follows syncreon's change, incident, and problem management processes and escalates, where required to the Service Desk following the predefined escalation procedure.
* Adheres to syncreon's security process proactively identifying security issues and escalating these to the TSS team lead or appropriate manager as well as syncreon's purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle.
* Provides onsite support for new site launches and server / network refreshes.
* Other duties as assigned.
Your Key Qualifications
* A bachelor's in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted.
* Solid attention to detail and the ability to create and document process and procedures.
* Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community.
* The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality.
* Excellent organizational and problem solving skills.
* Ability to handle multiple tasks.
* Strong written and verbal skills in English.
* A strong understanding and working knowledge of desktop hardware, operating systems and software.
* A good understanding of network systems and protocols as well as server hardware and operating systems.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
Pay starts off at $29.42
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles
Job Segment: Logistics, Technical Support, Supply Chain, Network Engineer, Change Management, Operations, Technology, Engineering, Management
$29.4 hourly 1d ago
Instructional Support Technician (Instructional Support Technician II), College of Natural Sciences - Physics
California State University System 4.2
Information systems technician job in San Bernardino, CA
Required Qualifications: * Knowledge of the principles of performing support services. * Knowledge of the principles, methods, and techniques related to the discipline and their curriculum. * Knowledge of the materials and supplies in the discipline curriculum and their uses.
* Ability to plan, organize, and schedule activities
* Ability to operate technical equipment related to the discipline.
* Ability to maintain records
* Ability to adjust and perform simple maintenance of technical and scientific equipment.
Preferred Qualifications:
* Experience working in an academic department in higher education.
* B.S. Degree in Physics
* Knowledge of the principles, methods, and techniques related to Geology and Physics and their curriculum.
* Knowledge of the materials and supplies in the Geology and Physics curriculum and their uses.
* Ability to operate technical equipment related to Physics and Geology.
* Ability to adjust and perform basic/common maintenance of technical and scientific equipment.
* Ability to communicate with constituents in a professional and respectful manner.
* Ability to complete and pass the CSUSB Defensive Driver Certification.
Compensation and Benefits:
The salary offered will take into account internal equity and experience among other factors.
Initial salary step placement will be Step 1-Step 3 ($4,595-$4,780/month) for qualified candidates.
CSU Classification Salary Step Range: $4,595 - $6,694 per month (Step 1 - Step 20)
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Full-time Non-Exempt Probationary
Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
The application deadline is: February 13, 2026
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Drivers License Check
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at ****************************************************************
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit *********************************************************
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at ******************.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at *******************************************************
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: *******************************
Advertised: Jan 28 2026 Pacific Standard Time
Applications close: Feb 13 2026 Pacific Standard Time
$4.6k-4.8k monthly 1d ago
IT Technician II
Nocccd
Information systems technician job in Anaheim, CA
Primary Purpose PRIMARY PURPOSE This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users.
JOB DESCRIPTION Installs, configures, tests, and maintains hardware and software including workstations, printers and other computer-related devices, and new and upgraded software. Develop scripts to distribute images and installation packages. Create, test, manage, troubleshoot and maintain operating system images for all platforms in production. Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Manage out-of-warranty hardware repairs including recommendations of parts to be ordered. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs. Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures software, user accounts, and web pages for District departments and personnel. Manages the phone system and main circuit; communicates with staff on phone requests and issues. Configures and test video conference equipment with Service Provider; schedules video conference for the District and for all other community colleges. Runs and monitors the daily production schedule and operates Enterprise Server Systems. Assists with Server installations and setups. Processes work requests and prioritizes tasks maintaining records of completed tasks. Create, test, manage, troubleshoot and maintain documentation including: checklists for image creation, driver versions per image, image updates in progress and required. Researches and determines appropriate need for workstation hardware, software, printer and copier; provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors. Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage. Prepares and maintains a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software. Evaluate equipment to determine whether to repair in-house, send out, or surplus. Communicates with other departments and staff to determine their technology needs and provides solutions. Train team members in technical areas to improve skills. Develop, conduct and provide technical training and assistance for technical staff and end users; writes and updates technical and user documentation. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. Deliver, assemble and install instructional media equipment; assure that multimedia systems are properly installed and functioning correctly. Performs a variety of skilled and technical duties related to the troubleshooting, repair and adjustment of multimedia systems and other computer equipment. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned.
Essential Functions
ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature.
Desirable Qualifications
DESIRABLE QUALIFICATIONS Experience installing, configuring, and maintaining Windows and mac OS systems, mobile devices, and peripherals. Knowledge of networked environments, including LAN / WAN , basic security, and workstation-level configuration. Familiarity with video conferencing systems, multimedia equipment, and phone systems management. Ability to troubleshoot and repair hardware and software issues, including out-of-warranty equipment. Experience creating and maintaining system images, drivers, and documentation. Skill in using IT ticketing systems, managing work requests, and maintaining detailed logs and records. Experience providing technical training and support to staff and end users. Ability to research, evaluate, and recommend hardware, software, and technology solutions. Demonstrated commitment to diversity, equity, and inclusion, fostering an inclusive and welcoming environment. Strong communication skills. Problem-solving and organizational skills, with the ability to meet deadlines and prioritize tasks. Willingness to learn and apply emerging technologies to improve efficiency and support operations. The ability to address the needs of diverse student and/or employee populations. Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.
Minimum Qualifications
MINIMUM QUALIFICATIONS Two (2) years of college coursework in Computer Electronics, computer Sciences or a related field. Minimum of four (4) years' experience installing and maintaining hardware and software in a network environment. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.
Work Schedule
Monday - Friday, 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs.)
$50k-96k yearly est. 15d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Riverside, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-50k yearly est. 23d ago
IT Technician (1786)
Sunset Distributing
Information systems technician job in Industry, CA
The IT Technician is responsible for the configuration, maintenance and operation of company networking, servers, desktops, and storage infrastructure. The IT Technician will ensure the network and all related equipment are functional to accommodate system users.
Responsibilities:
Execution of Company programs and policies that will result in the sound operating condition of all locations computerized systems and equipment
Assists departments with a variety of computer applications and hardware related issues by facilitating the routine use of computer equipment, software, and other systems.
Configures and maintains Microsoft Active Directory.
Ensures the network and all related equipment are functional to accommodate system users.
Support a variety of software.
Microsoft 365 administration including SharePoint and Teams.
Performs other duties as required to meet operational needs.
Qualifications
3+ years of related experience; technical and desktop support concepts, practices, and procedures.
Strong interpersonal and communication skills.
Sense of urgency for time sensitive tasks with strong problem solving skills.
High attention to detail.
$50k-96k yearly est. 2d ago
IT/OT Technician
Biophase Solutions
Information systems technician job in Orange, CA
Job DescriptionBioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for an IT/OT Technician to work for a leading Greater South Orange County area CDMO.Pay Rate: $25-40+/hour depending on experience.Contract: 4-6+ months (with possibility of conversion) Summary:Provide onsite, hands-on support for the physical implementation of a Chromatography Data System (CDS) migration project, with a focus on technical IT activities including client setup, instrument connectivity, and network coordination within a GxP-regulated lab environment.Responsibilities:The contractor will support limited, clearly defined activities within the overall project scope, focusing strictly on technical implementation and infrastructure support:
Lab Equipment and Client Workstation Setup
Physically install, cable, and configure laboratory PCs and client terminals used for CDS.
Confirm network connectivity of CDS clients to the domain or local environment.
Assist with installing approved drivers and software required for instrument communication.
Instrument-to-PC Integration Support
Connect lab instruments (e.g., HPLCs, GCs, UV-Vis) to workstations via USB, serial, or Ethernet as applicable.
Assist in confirming basic communication between instruments and client software (under guidance from CDS vendor or lead system admin).
Troubleshoot hardware or connectivity issues during physical setup.
Server Room and Network Coordination
Support racking, patching, and physical organization of virtual host servers or lab switches as directed.
Coordinate with the IT/OT network team to label and route network cables, verify IP assignments, and validate VLAN connectivity.
Document physical connections and device labeling per plant standards.
User Access and Device Configuration
Assist with domain-join and basic Windows configurations on lab clients under provided SOPs.
Configure local or network printers and barcode devices as needed.
Apply hardening settings and antivirus installations under OT team direction.
Implementation Documentation and Handover
Record installed asset information (PCs, instruments, network ports, cable labels, etc.) for CMDB and audit tracking.
Document installation steps and provide feedback on physical setup procedures.
Experience/Requirements:
2+ years of hands-on IT or OT support in laboratory or GMP-regulated environments
Strong experience with Windows client configuration, instrument connectivity, and physical network setup
Comfortable working in lab environments with strict documentation and procedural controls
Basic understanding of GxP, ALCOA+, and validated system handling
Familiarity with Active Directory, network troubleshooting, and desktop deployment
Please send resumes to ******************* and visit our website at ******************* for additional job opportunities!!!
$25-40 hourly Easy Apply 20d ago
Intern, IT
Tarsus Pharmaceuticals
Information systems technician job in Irvine, CA
About the Role
We are seeking a highly motivated and talented IT Intern to work on an exciting project at the intersection of AI, ML, and data analytics. The intern will contribute to one or more use cases designed to showcase how AI technology can be leveraged in business settings. This is a unique opportunity to gain hands-on experience with real-world applications in a global pharma setting while building valuable technical and analytical skills.
Let's talk about some of the key responsibilities of the role:
Explore and demonstrate ingestion of structured and unstructured data into an enterprise Datahub platform
Assist with data preprocessing, validation, and quality checks to support AI/ML and analytics workflows
Work with Large Language Models (LLMs) to process, analyze, and summarize enterprise data
Support implementation of Retrieval-Augmented Generation (RAG) to ground LLM outputs in domain-specific knowledge
Build and maintain workflow-based AI solutions integrating LLMs with data pipelines and business processes
Apply prompt engineering and model configuration techniques to improve accuracy, relevance, and consistency of AI outputs
Translate AI outputs into actionable insights and communicate/present findings through visualizations, dashboards, or reports
Factors for Success:
Current enrollment in an undergraduate or graduate program in Computer Science, Data Science, InformationSystems, or a related field
Foundational knowledge of AI/ML concepts, including basic machine learning models and Large Language Models (LLMs)
Familiarity with Python, SQL, or other relevant programming languages used for data and AI workflows
Exposure to data processing, image processing, data quality concepts, and AI/ML tooling (including prompt engineering, RAG, or model evaluation) is a plus
Experience with data visualization tools (e.g., Tableau, Power BI) is a plus, but not required
Strong analytical and problem-solving skills, with the ability to assess and interpret AI-generated outputs
Ability to collaborate effectively in cross-functional teams within a regulated or enterprise environment
Strong written and verbal communication skills, curiosity, and a willingness to learn new tools and apply emerging AI techniques responsibly
A Few Other Details Worth Mentioning:
The position will be based in our beautiful Irvine office, complete with a courtyard, table tennis, snacks and drinks, and occasional catered meals. We provide a hybrid work environment.
We are passionate about our culture! Our Tarsans live our values of commitment to patients, empowerment to champion innovation, and teamwork to amplify impact.
Your ten-week summer internship at Tarsus will consist of a variety of activities to enhance your experience such as lunch and learns, development opportunities, offsite volunteering, company-wide social events, and more!
This position reports directly to the Dir, IT Project & Program Management
The expected hourly pay for this position is $26/hour for an undergraduate student and $45/hr for a graduate student.
#LI-Hybrid
Tarsus Pharmaceuticals, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
$26-45 hourly Auto-Apply 2d ago
Intern, IT
The Tarsanet Internal Career Center
Information systems technician job in Irvine, CA
Hi Tarsan!
Thanks for your interest in this position. Please review the details and if role and if it's something that could match your career goals, connect with your current manager and HRBP to discuss if your experience and skills line up. If everything is a go, please apply and the Talent Acquisition team will contact you for an interview so we can also get to know you better.
- Your Human Resources Team
About the Role
We are seeking a highly motivated and talented IT Intern to work on an exciting project at the intersection of AI, ML, and data analytics. The intern will contribute to one or more use cases designed to showcase how AI technology can be leveraged in business settings. This is a unique opportunity to gain hands-on experience with real-world applications in a global pharma setting while building valuable technical and analytical skills.
Let's talk about some of the key responsibilities of the role:
Explore and demonstrate ingestion of structured and unstructured data into an enterprise Datahub platform
Assist with data preprocessing, validation, and quality checks to support AI/ML and analytics workflows
Work with Large Language Models (LLMs) to process, analyze, and summarize enterprise data
Support implementation of Retrieval-Augmented Generation (RAG) to ground LLM outputs in domain-specific knowledge
Build and maintain workflow-based AI solutions integrating LLMs with data pipelines and business processes
Apply prompt engineering and model configuration techniques to improve accuracy, relevance, and consistency of AI outputs
Translate AI outputs into actionable insights and communicate/present findings through visualizations, dashboards, or reports
Factors for Success:
Current enrollment in an undergraduate or graduate program in Computer Science, Data Science, InformationSystems, or a related field
Foundational knowledge of AI/ML concepts, including basic machine learning models and Large Language Models (LLMs)
Familiarity with Python, SQL, or other relevant programming languages used for data and AI workflows
Exposure to data processing, image processing, data quality concepts, and AI/ML tooling (including prompt engineering, RAG, or model evaluation) is a plus
Experience with data visualization tools (e.g., Tableau, Power BI) is a plus, but not required
Strong analytical and problem-solving skills, with the ability to assess and interpret AI-generated outputs
Ability to collaborate effectively in cross-functional teams within a regulated or enterprise environment
Strong written and verbal communication skills, curiosity, and a willingness to learn new tools and apply emerging AI techniques responsibly
A Few Other Details Worth Mentioning:
The position will be based in our beautiful Irvine office, complete with a courtyard, table tennis, snacks and drinks, and occasional catered meals. We provide a hybrid work environment.
We are passionate about our culture! Our Tarsans live our values of commitment to patients, empowerment to champion innovation, and teamwork to amplify impact.
Your ten-week summer internship at Tarsus will consist of a variety of activities to enhance your experience such as lunch and learns, development opportunities, offsite volunteering, company-wide social events, and more!
This position reports directly to the Dir, IT Project & Program Management
The expected hourly pay for this position is $26/hour for an undergraduate student and $45/hr for a graduate student.
#LI-Hybrid
$26-45 hourly Auto-Apply 2d ago
Technology Support SR Specialist - Test Analyst II
Jpmorganchase 4.8
Information systems technician job in Irvine, CA
Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction.
As a Technology Support Sr Specialist in JPMorgan Healthcare Payments, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. You are responsible for analyzing project and business requirements, defining test approach and executing end-to-end test cases.
Job responsibilities
Design, develop, execute, and maintain test plans and test cases for frontend and backend solutions
Participate in complete software development life cycle including analysis, design, test execution, test automation, and operational rollout
Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures
Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction
Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise
Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues
Required qualifications, capabilities, and skills
Formal training or certification on software engineering and testing concepts
6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks
Experience with live chat, incident/service request management, and runbooks for system issue resolution
Baseline knowledge of operational management and excellence
Proven ability to balance tasks while documenting outcomes
Preferred qualifications, capabilities, and skills
Experience with Selenium WebDriver, JavaScript, HTML, Rest API, SQL and related testing tools
Practical knowledge of programming in C#
Exposure to AWS cloud technologies
Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems
Ability to document issues, procedures, and root cause analysis
$80k-111k yearly est. Auto-Apply 60d+ ago
IT Helpdesk Support Specialist - Bilingual in Korean and English
SBT Global
Information systems technician job in Whittier, CA
Seeking a proactive and customer-focused IT Helpdesk Support Specialist to provide technical assistance to stores in the California region. The ideal candidate will be responsible for troubleshooting hardware, software, and network-related issues while ensuring efficient IT
support operations. This role requires strong problem-solving skills, attention to detail, and the
ability to communicate technical concepts to non-technical users.
Onsite - Full-Time
Work Hours:
• Monday to Friday, 8:00 AM - 5:00 PM
Salary:
• Entry Level: starting from $50K (DOE)
• Manager Level: around $70K (DOE)
Job Description
● Respond to user inquiries and provide technical support via phone, email, or in-person.
● Assist users in resolving hardware, software, and network-related issues.
● Walk users through problem-solving processes and provide step-by-step solutions
● Diagnose and troubleshoot technical issues reported by end-users.
● Escalate complex problems to the appropriate IT support teams for resolution.
● Perform root cause analysis and implement solutions to prevent recurring issues.
● Maintain accurate records of user issues, solutions provided, and other relevant
information.
● Create and update knowledge base articles to facilitate self-help for end-users.
● Install, configure, and update software applications and operating systems.
● Resolve technical problems with Local Area Networks (LAN), Wide Area Networks
(WAN), and other systems.
● Conduct routine checks and maintenance tasks to ensure system stability and security.
● Provide basic training to end-users on using hardware and software applications.
● Create and deliver user guides and tutorials for common issues.
● Collaborate with other IT support teams and departments to resolve complex issues.
● Participate in meetings and contribute to the improvement of IT processes.
Qualifications
● Proven experience as an IT Help Desk Support or similar role.
● Knowledge of computer hardware, software, and troubleshooting techniques.
● Strong communication and customer service skills.
● Familiarity with help desk software and remote desktop tools.
● Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support
Technician) are a plus.
● A degree in Computer Science, Information Technology, or a related field is preferred.
●
Bilingual in Korean and English
Additional Information
● Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company
policy
● 401 (k) Retirement Plan with up to 5% match per company policy
● Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
● BTA Insurance (Business Travel Accident Coverage)
● Company provided lunch
● Paid-time off (PTO) and Paid Holidays per company policy
● Celebration & Condolence Benefits per company policy
● Holiday Gift certificates per company policy
● FSA (Flexible Spending Account) per company policy
● DCFSA (Dependent Child Care Spending Account) per company policy
● HSA (Health Savings Accounts) per company policy
$50k-70k yearly 1d ago
IT Helpdesk Support Specialist - Bilingual in Korean and English
SBT Global, Inc.
Information systems technician job in Whittier, CA
Seeking a proactive and customer-focused IT Helpdesk Support Specialist to provide technical assistance to stores in the California region. The ideal candidate will be responsible for troubleshooting hardware, software, and network-related issues while ensuring efficient IT
support operations. This role requires strong problem-solving skills, attention to detail, and the
ability to communicate technical concepts to non-technical users.
Onsite - Full-Time
Work Hours:
• Monday to Friday, 8:00 AM - 5:00 PM
Salary:
• Entry Level: starting from $50K (DOE)
• Manager Level: around $70K (DOE)
Job Description
● Respond to user inquiries and provide technical support via phone, email, or in-person.
● Assist users in resolving hardware, software, and network-related issues.
● Walk users through problem-solving processes and provide step-by-step solutions
● Diagnose and troubleshoot technical issues reported by end-users.
● Escalate complex problems to the appropriate IT support teams for resolution.
● Perform root cause analysis and implement solutions to prevent recurring issues.
● Maintain accurate records of user issues, solutions provided, and other relevant
information.
● Create and update knowledge base articles to facilitate self-help for end-users.
● Install, configure, and update software applications and operating systems.
● Resolve technical problems with Local Area Networks (LAN), Wide Area Networks
(WAN), and other systems.
● Conduct routine checks and maintenance tasks to ensure system stability and security.
● Provide basic training to end-users on using hardware and software applications.
● Create and deliver user guides and tutorials for common issues.
● Collaborate with other IT support teams and departments to resolve complex issues.
● Participate in meetings and contribute to the improvement of IT processes.
Qualifications
● Proven experience as an IT Help Desk Support or similar role.
● Knowledge of computer hardware, software, and troubleshooting techniques.
● Strong communication and customer service skills.
● Familiarity with help desk software and remote desktop tools.
● Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support
Technician) are a plus.
● A degree in Computer Science, Information Technology, or a related field is preferred.
● Bilingual in Korean and English
Additional Information
● Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company
policy
● 401 (k) Retirement Plan with up to 5% match per company policy
● Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
● BTA Insurance (Business Travel Accident Coverage)
● Company provided lunch
● Paid-time off (PTO) and Paid Holidays per company policy
● Celebration & Condolence Benefits per company policy
● Holiday Gift certificates per company policy
● FSA (Flexible Spending Account) per company policy
● DCFSA (Dependent Child Care Spending Account) per company policy
● HSA (Health Savings Accounts) per company policy
$50k-70k yearly 11d ago
IT Specialist
Onelegacy Brand 4.1
Information systems technician job in Azusa, CA
Join Us in Transforming Lives Every Day
At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it's an opportunity to make a profound impact on countless lives.
Job Type: Full-time; Non-Exempt
Work Hours: Performs a forty-hour workweek as determined by assigned shift. Assigned days and/or shift can be changed according to staffing needs. Must be available to work evenings, holidays, and weekends.
Work Setting: In-person
Work Location: Azusa, CA
Travel: The Information Technology Specialist is occasionally required to travel by personal auto or air to meeting sites and other locations.
Summary of Functions:
The IT Specialist is responsible for managing IT purchasing, renewals, invoicing, and vendor relations to ensure uninterrupted services and cost efficiency for the organization. This role serves as the primary point of contact for IT-related procurement, expense management, and financial reporting, while also supporting account management for hospital EMR systems.
The position requires strong organizational and vendor negotiation skills, accuracy in handling financial processes, and the ability to leverage technology (such as ITSM) to streamline workflows, track assets, and automate renewals.
Duties and Responsibilities:
Procurement, Invoicing, and Vendor Management
1. Manage IT purchasing requests, including procurement of hardware, software, and office/facility supplies.
2. Track and process all IT and departmental renewals to ensure continuity of services.
3. Negotiate with vendors to secure good pricing, discounts, and contract terms, generating cost savings.
4. Maintain and oversee expense reports across multiple departments (IT, facilities, office administration, etc.).
5. Conduct monthly credit card reconciliation meetings to accelerate approval processes.
6. Resolve vendor disputes and secure refunds/credits as needed.
7. Collaborate with Finance to ensure accurate and timely submission of invoices, purchase orders, and supporting documentation.
8. Manage software asset inventory to track IT renewals and costs using systems such as ITSM.
9. Maintain accurate records of all invoices, purchase orders, and vendor agreements.
Health Informatics/EMR Support
1. Assist with the creation and maintenance of EMR accounts across multiple hospital systems.
2. Track and prepare EMR account batch submissions for timely provisioning.
3. Document EMR-related workflows and support staff responsiveness tracking.
4. Collaborate with clinical and IT staff to resolve access issues and ensure compliance with hospital requirements.
5. Coordinate follow-ups on pending items and escalate to leadership as needed
Secondary Job Functions:
(Although the following job functions have been identified as “secondary”, any employee capable of performing the “secondary” job functions is expected to do so.)
1. Dedicated to the mission of OneLegacy and serving its Donor Families.
2. Maintain a neat and organized workstation and environment.
3. Attend department meetings and participate on committees as needed.
4. Pursue professional growth and development through training and continuing education.
5. Handle confidential donor, hospital, and vendor information with discretion and integrity.
Skills and Abilities
1. Strong vendor negotiation, procurement, and cost management skills.
2. Proficiency in invoice management, purchase order systems, and financial documentation.
3. Excellent organizational and analytical skills, with the ability to manage multiple priorities.
4. Proficient in Microsoft Office Suite.
5. Strong interpersonal and communication skills for collaboration with vendors, finance, and internal stakeholders.
6. Proactive problem solver who can independently identify and implement process improvements.
7. Ability to work in a fast-paced environment and adapt to shifting priorities.
Physical Environment/Working Conditions:
Location: Primarily Azusa Corporate; occasional travel to Bakersfield, Redlands, Orange, and hospital facilities as needed. All OneLegacy buildings are non-smoking facilities.
Travel: The Information Technology Specialist is occasionally required to travel by personal auto or air to meeting sites and other locations.
Work Hours: Performs a forty-hour workweek as determined by assigned shift. Assigned days and/or shift can be changed according to staffing needs. Must be available evenings, holidays, and weekends as required.
Job Qualifications:
Education: Bachelor's degree (BS) in Business, Finance, Supply Chain, or related field preferred.
Experience: Minimum 2 years of experience in procurement, vendor management, purchasing, or finance support. Experience in managing invoices, renewals, and vendor negotiations required. Exposure to healthcare, EMR system, or IT asset management is a plus, but not required.
Skills: Proficient knowledge in MS Excel, Word, PowerPoint, Internet Explorer, Microsoft Windows, and Snag It programs.
License: OneLegacy requires employees to maintain a current California driver's license and current vehicle insurance based on California minimum insurance coverage standards.
Equipment:
Reliable automotive transportation required.
Salary Range: $61,700 - $84,400
The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Benefits
Medical/Dental/Vision Plans -Employer pays 90% of premium cost for employee and their dependents
19 days of PTO
2 Floating Holidays
10 Holidays
Life Insurance
Supplemental Life Insurance
Wellness Plans
Employee Assistance Program
Pet Insurance
Gym Onsite
Mileage Reimbursement to applicable positions
Tuition Reimbursement
Employee Referral Program
403b Retirement Plan with an annual discretionary 8% Employer contribution
School Loan Forgiveness
$61.7k-84.4k yearly 27d ago
Helpdesk Technician
Optima Tax Relief 4.2
Information systems technician job in Santa Ana, CA
The Helpdesk Technician for Optima Tax Relief, LLC (Optima) is located in the Santa Ana, California office and reports to the Director, Information Technology. Optima's Information Technology (IT) Department is vital in supporting Optima's personnel company-wide. They work effectively with all Optima departments, providing technical assistance and training. Optima's IT team helps maximize the performance, efficiency, and reliability of all processes and technology necessary for Optima's business operations across all departments.
The Helpdesk team is a vital part of our company, and as part of that team you will be providing technical assistance, responding to queries, writing training material, training users, completing tickets and managing and maintaining the hardware/software for all users in the company. Daily you will be working with not only standard users, but with the executives and department heads of the company and will be expected to deliver exceptional/outstanding customer service. This role must also champion Optima's culture and Core Values and help to deliver the best customer experience.
ESSENTIAL DUTIES & RESPONSIBILITIES
The essential functions include, but are not limited to the following:
Manage user deployments, transfers, and terminations.
Assist with company-wide implementations.
Answer incoming requests by phone, email, tickets, and in-person.
Create training material for users, and other technicians.
Identify and escalate situations requiring urgent attention.
Research issues, using all available resources.
Maintain and troubleshoot all hardware and software issues, such as, but not limited to; PC's, Printers, Scanners, Tablets, Laptops, and Faxes.
Perform duties on-site at Optima premises.
Other duties as assigned based on department and/or company operation and/or business needs.
In order to be provided the essential training required to be successful in this role, it is mandatory that you are present for and complete all essential/initial training onsite for up to 5 business days (unless prior management approval is provided). Please note that additional onsite training may be required depending on business need.
Qualifications
EDUCATION AND EXPERIENCE REQUIREMENTS
High school diploma or equivalent education required
Minimum 1 year of professional IT helpdesk or equivalent experience
1 year Technical Support experience to include Ticketing System, Active Directory, Azure Active Directory, Exchange, and replacing hardware
KNOWLEDGE, SKILLS,& ABILITIES
Demonstrated flexibility and adaptation to changing priorities
Strong Multitasker with ability to Manage a Heavy Load of Helpdesk Support Tickets
Customer Service driven with the Ability to Build Relationships
Excellent Organizational, Written, and Communication Skills
Customer Service driven with the Ability to Build Relationships
Ability to remain Focused and Productive in a Fast-Paced Environment
Strong Work Ethic and Committed to Excellence
Team Player
$38k-56k yearly est. 19d ago
IT Support Specialist
Triad Financial Services, Inc. 4.0
Information systems technician job in Anaheim, CA
Triad Financial Services has a fantastic full-time opportunity in our IT Department for a Desktop Support Specialist. If you are a motivated self-starter with a keen eye for detail and looking to join an organization with a great culture and continued growth, this could be an excellent fit for you. This position sits in our Anaheim, CA Office. Visit our website at *************** and apply today!
Job Duties:
Troubleshoot and repair PCs, printers and scanners
Windows 10 support
Perform desk side support service
Imaging / Re-imaging desktop and laptop machines
Software installation, configuration, and troubleshooting
Document supported system and application procedures and processes
Keep abreast of technology changes and proactively look for opportunities to improve service
What we Offer:
Ability to Multitask & Strong Sense Of Urgency
Hourly range from $20 - $24 depending on experience
Full benefit package including med/dent/vision, PTO program, HMO, PPO, FSA options, 401k w/corp matching, 7 paid holidays, & more.
Job Requirements:
Attention to Detail Focused on Productivity
1+ year of experience in a Desktop Support type of role
Working knowledge of Windows 10
High School diploma or equivalent
Ability to Multitask & Strong Sense Of Urgency
$20-24 hourly Auto-Apply 60d+ ago
IT Intern - Aliso Viejo
Halo Diagnostics
Information systems technician job in Aliso Viejo, CA
The IT Intern will provide on-site operational support to the Information Technology department, with a primary focus on equipment provisioning, asset inventory management, and user onboarding. This role is ideal for individuals seeking entry-level exposure to corporate IT operations in a professional, structured environment.
Working closely with the IT team, the intern will help ensure technology readiness for new hires and operational sites, maintain accurate equipment records, and support day-to-day IT service requests as needed.
Essential Duties and Responsibilities
1. Equipment Provisioning and Deployment
· Prepare, configure, and deploy end-user computing equipment, including laptops, peripherals, and site hardware
· Perform initial system setup, validation, and quality checks prior to deployment
· Support equipment readiness for new hires, role transitions, and site launches
2. Asset Inventory Management
· Maintain accurate on-site inventory records for IT assets, including assignment, location, and status
· Assist with asset tracking, reconciliation, returns, and reallocation
· Ensure proper storage, labeling, and organization of equipment
3. User Onboarding and Access Support
· Provide on-site assistance for new hire onboarding, including account access and initial login support
· Guide users on standard IT tools, systems, and processes
· Ensure onboarding tasks are completed in accordance with established timelines
4. IT Support Requests and Ticket Management
· Respond to on-site IT service requests and support tickets as capacity permits
· Perform basic troubleshooting for hardware, software, and access-related issues
· Escalate complex issues to senior IT staff following established procedures
Qualifications
Required Qualifications
· Currently enrolled in or recently graduated from an accredited college or university
· Working knowledge of Microsoft Office applications, including Outlook, Word, Excel, and Teams
· Strong organizational and time-management skills
· Ability to follow documented procedures and work effectively in an on-site team environment
· Professional written and verbal communication skills
Preferred Qualifications
· Coursework in Information Technology, Computer Science, or a related field
· Familiarity with IT asset management systems or ticketing platforms
· Basic understanding of corporate IT environments and end-user support
Physical and On-Site Requirements
· Ability to work on-site during scheduled business hours
· Ability to lift and move IT equipment (laptops, monitors, peripherals) as needed
· Ability to sit, stand, and move throughout the office environment
Professional Development Opportunities
· Hands-on experience in a corporate IT environment
· Exposure to enterprise systems, workflows, and support models
· Mentorship and guidance from experienced IT professionals
Work Environment
· On-site, casual office setting
· Structured, process-driven IT environment
· Emphasis on accuracy, accountability, and service quality
$34k-52k yearly est. 9d ago
Deskside Technician II
Stefanini Group 4.6
Information systems technician job in Ontario, CA
Details:
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?
Supporting IT equipment in large corporate environment
Desktop/laptop tech support (Mac and PC)
Windows 7/10 operating systems
Support mobile devices, printers, scanners, wireless, VPN, etc.
IMAC Support - IT equipment Install/Move/Add/Change
Maintain repairs, spare parts, and components
Research and troubleshoot problems
Maintain system configurations and documentation
Track and resolve customer incidents and requests through the client's ticketing tool
Troubleshoot and resolve hardware and software issues for Windows devices
Backup, restoration, and migration of user data
Smart Hands support with networking, server, and telecommunications technologies
Printer and peripheral device support
Inventory management of IT assets including asset auditing
Ability to research and follow appropriate KB articles
Ability to work on-call and other after-hours support needs
May provide Executive support
Various other tasks associated with deskside services
May need to be available to provide support at other client locations as needed
Other duties as assigned
Desired Characteristics
A+ Certification
Microsoft Certified Professional (MCP)
ITIL Foundations
Lean Six Sigma
Details:
What do you need to succeed?
Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
Able to uphold a positive attitude at all times, even under stressful conditions
Experience supporting remote facilities and users
Excellent verbal and written communication skills
High level of professionalism and strong personal interaction skills
Ability to perform in-depth research and troubleshooting for complex technical issues
Ability to prioritize and complete all work tasks with minimal supervision
Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
Ability and willingness to learn new technologies
High School Diploma (required)
Deskside / Desktop / End User Computer experience, ideally in a corporate environment
Proven ability to handle challenging, rapid-response user support
Proven ability to balance, prioritize and organize multiple tasks
Desired Characteristics
A+ Certification
Microsoft Certified Professional (MCP)
ITIL Foundations
Lean Six Sigma
What you'll get
Work with brilliant minds, often within a global capacity;
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.
Why we're different
Brazilian and privately owned company;
Agility, flexibility, and innovation are in our DNA;
Flat organizational structure which enables faster communication and decision making;
$41k-55k yearly est. 2d ago
Senior AV Production Support Technician - Irvine CA
One Diversified, LLC
Information systems technician job in Irvine, CA
How You'll Contribute: We are seeking a skilled and reliable AV Production Support Technician to provide technical support for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment.
This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage).
This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required.
Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
What You'll Do:
The job responsibilities of the Audio-Visual Support Services Technician include the following:
Set up, operate, and break down AV equipment for live and hybrid events.
Provide technical support for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex).
Operate cameras, switchers, microphones, projectors, and audio mixers.
Collaborate with internal stakeholders and external vendors to ensure seamless event execution.
Troubleshoot AV issues in real-time during events.
Maintain and inventory AV equipment.
Support pre-event testing and rehearsals.
Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces.
Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting.
Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users.
Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Quarterly preventative maintenance of rooms at the designated client site.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies.
Manage the daily activities of configuration and operation of AV/multi-media systems.
Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions.
Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems.
Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and "C" level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily.
Participate, as needed, in Client escalations/analysis requests.
Follow all safety procedures and always adhere to the customer's security and confidentiality policies.
Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress.
Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team
Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution
What You'll Bring:
Education & Certifications:
HS Diploma/ GED
Required Skills/Qualifications:
5+ years of experience in AV production and enterprise level AV support
CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.)
Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers).
Experience with video conferencing platforms and streaming tools.
Familiarity with corporate environments and executive-level support.
Excellent communication and customer service skills.
Experience with hybrid event platforms and webinar production.
Knowledge of AV over IP systems and digital signage.
Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling
Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections
Competencies in Video Conferencing products (Cisco preference)
Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols)
Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols)
Basic wiring skills
Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices
Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly
Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting
Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems
General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word)
Must present well as client facing and working with high level executives within high pressure meeting situations
Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients
If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary.
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
$52k-91k yearly est. 17d ago
Network support
Global Channel Management
Information systems technician job in Irvine, CA
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Network Support with PeopleSoft familiarity, purchasing .
Network support requires:
Minimum Associates degree preferred- Knowledge of PeopleSoft (Purchasing System) i.e., creation of purchase orders a big plus-
Proficient in Microsoft Office Suite (Excel, Access, Word)- Strong Excel skills (formulas, vlookup, pivot tables, macros)-
Experience with GSuite (Google Mail, Docs, Sheets, Slides) preferred
- Minimum of 2-3 years relevant experience, preferably within a Wireless Network organization.-
Network support duties:
Support
network engineers in all purchasing related functions for the purpose
of meeting the regions monthly and annual spend and commitment goals-
Create and or amend hundreds of PO?s monthly and actively monitor outstanding lines for the life of the PO
Additional Information
$24/hr
6 months
$24 hourly 1d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Irvine, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-50k yearly est. 23d ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Redlands, CA?
The average information systems technician in Redlands, CA earns between $34,000 and $96,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Redlands, CA
$57,000
What are the biggest employers of Information Systems Technicians in Redlands, CA?
The biggest employers of Information Systems Technicians in Redlands, CA are: