RVA - Paralegals/ Legal Support Professionals Needed
Information systems technician job in Richmond, VA
Beacon Hill Legal seeks Paralegals and Legal Support Professionals for temporary / temporary-to-hire opportunities with law firms and corporate legal departments based in Richmond, VA!
Candidates with experience in ANY field of law are encouraged to apply. 1+ years of experience within a law firm or corporate legal setting required. Entry level candidates will not be considered.
M
ust be available to start immediately and reside within a commutable distance to downtown Richmond.
If interested, please apply with a copy of your resume in Word or PDF Format for consideration!
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Information Technology Security Analyst
Information systems technician job in Richmond, VA
📢 Now Hiring: VDOT IT Security Analyst 4 (780784)
📍 Richmond, VA (Hybrid)
🕒 Duration: 6 Months
We are seeking an experienced IT Security Analyst IV who can operate independently, provide leadership, and manage highly complex security initiatives.
You will:
✅ Monitor & advise on information security issues
✅ Ensure internal IT security controls are effective
✅ Coordinate & execute security-related projects
✅ Lead security incident response
✅ Develop security policies, procedures, and standards
✅ Conduct data classification assessments & security audits
✅ Manage remediation plans
📌 Required Experience
🔸 12+ years working independently, leading others, and managing complex efforts
🔸 7+ years in IT Security or a closely related field
If you're a seasoned IT Security professional ready to support a major state agency, this opportunity is for you!
📩 DM me or comment "Interested" to learn more or submit your profile
Computer Field Technician
Information systems technician job in Mechanicsville, VA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
DESKTOP SUPPORT
Information systems technician job in Richmond, VA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Distributed Client Services
Job ID: #
S2LCFH
Location:richmond, VA
Duration: : 1 year (with possible extension)
• Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
• provide remote O365 on workstations and mobile
• Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.
• Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS Familiarity with Microsoft Office Suite and other common software applications
Additional Information
For more information, Please contact
Shubham
************
IT Support Specialist
Information systems technician job in Richmond, VA
This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on Email support and administration. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. The ideal candidate will have strong verbal and written communication skills, effectively manages up and influences leadership, and collaborates well with immediate peers.
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 1 years Technical Operations experience
At least 1 years of experience with IT systems and infrastructure
At least 1 years experience with desktop platforms and operating systems
At least 1 years of experience with incident management and reporting tools
Preferred Qualifications:
Bachelors Degree in Business, Information Systems, Computer Science
At least 1 years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions
ITIL Certification
At least 1 year experience with ServiceNow
At least 1 years experience administering Google Workspace, Microsoft Exchange, Proofpoint, Virtru.
At least 1 year of experience with public cloud (AWS, Azure, or GCP)
Working Place: Richmond, Virginia, United States Company : Vets Hired
IT Support Specialist
Information systems technician job in Richmond, VA
Responsibilities & Qualifications RESPONSIBILITIES * Diagnosing and resolving problems in response to customer reported incidents. * Planning and analysis of work processes, researching and reporting trends and patterns of problems. * Developing training materials and performing computing/information system training sessions.
* Developing and maintaining problem tracking databases.
* Installing, troubleshooting, and maintaining hardware and software.
* Performing backup and recovery operations.
* Consulting with users to identify needs and requirements.
* Conducting feasibility studies and trade-off analyses.
* Preparing business cases.
* Ensuring the rigorous application of information security/information assurance policies, principles, and practices.
* May be required to support DLA's eProcurement system, a segment of its SAP-based enterprise resource planning system.
REQUIRED QUALIFICATIONS
* Six (6) years of progressive experience in the field of Information Processing
* Three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions
Two (2) of which are concentrated, hands-on experience in installing, diagnosing problems and training customers in the use of software and hardware
* Secret Clearance
* Must hold one of the following active certifications:
* CCNA-Security
* CSA+
* GICSP
* GSEC
* Security+ CE
* SSCP
* CASP CE
* CCNP Security
* CISA
* CISSP (or Associate)
* GCED
* GCIH
* Must hold one of the following active computing certifications or related Microsoft computing certification of Server 2008 or above:
* WS Certified Solutions Architect - Associate (AWS CSA Associate)
* AWS Certified Solutions Architect - Professional (AWS CSA Professional)
* AWS Certified Security - Specialty (AWS CS Specialty)
* AWS Certified SysOps Administrator - Associate (AWS CSO Admin Associate)
* ICS Cybersecurity (301V)
* ISA Certified Control System Technician Level I (ISA CCST Level I)
* Microsoft Certified Architect: Directory Services (MCA: DS)
* Microsoft Certified Architect: MS SQL Server (MCA: SQL Server)
* Microsoft Certified: Azure administrator Associate (MC: Azure AA)
* Microsoft Certified Master: Microsoft SQL Server 2008 (MCM: SQL Server 2008)
* Microsoft Certified Master: Windows Server 2008 R2: Directory (MCM: Server 2008R2)
* Microsoft Certified Solutions Associate Windows Server 2012 (MCSA: WS2012)
* Microsoft Certified Solutions Associate Windows Server 2016 (MCSA: WS2016)
* Microsoft Certified Solutions Expert Windows Server 2012 (MCSE: WS2012)
* Microsoft Certified Solutions Expert Windows Server 2016 (MCSE: WS2016)
* Microsoft Certified IT Professional Enterprise Administrator (MCITP EA)
* Microsoft 365 Certified: Messaging Administrator Associate (MS 365 Messaging AA)
* Oracle Cloud Infrastructure Foundations 2020 Associate (OCI Foundations 2020)
* Okta Certified Administrator
Overview
We are seeking an IT Support Specialist to support the Enterprise Service Desk (ESD) with Defense Logistics Agency (DLA).
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the upmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Location: Multiple Locations
* Type of environment: Setting Changes
* Noise level: Soft - Medium
* Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
* Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
Active Secret Clearance
U.S. Citizen
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
Help Desk Support Technician
Information systems technician job in Richmond, VA
About Us: At Endurance IT Services we are always on the lookout for talented individuals who are passionate about making a difference. Our team is dedicated to innovation, excellence, and creating value for our clients and community. We believe in fostering a collaborative and inclusive work environment where everyone can thrive.
Overview
We are seeking a skilled and customer -oriented Desktop Support Technician for
future opportunities across various departments. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement
Responsibilities:
Provide first -level contact and problem resolution for all users with hardware, software, and application issues.
Perform installations, configurations, and upgrades of desktop hardware and software.
Troubleshoot and resolve technical issues related to desktop systems, printers, and network connectivity.
Maintain and update documentation of hardware and software configurations.
Assist with the setup and deployment of new equipment and systems.
Collaborate with other IT team members to ensure efficient operation of the company's IT infrastructure.
Provide training and guidance to users on best practices and usage of IT resources.
Maintain inventory of all IT equipment and software licenses.
Ensure compliance with company policies and procedures related to IT security and usage.
Qualifications:
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
Proven experience as a Desktop Support Technician or in a similar role.
Strong knowledge of Windows and Mac operating systems.
Familiarity with remote desktop applications and help desk software.
Excellent problem -solving and communication skills.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Preferred Qualifications:
Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar.
Experience with network troubleshooting and basic network configurations.
Knowledge of ITIL practices and principles.
Working Conditions:
Office environment with occasional travel to other company locations may be required.
Ability to lift and move computer equipment as needed.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A collaborative and inclusive work environment.
The chance to work on exciting and impactful projects.
We will keep your application on file and contact you when a suitable position becomes available.
IT Support Specialist
Information systems technician job in Richmond, VA
Responsibilities & Qualifications
RESPONSIBILITIES
Diagnosing and resolving problems in response to customer reported incidents.
Planning and analysis of work processes, researching and reporting trends and patterns of problems.
Developing training materials and performing computing/information system training sessions.
Developing and maintaining problem tracking databases.
Installing, troubleshooting, and maintaining hardware and software.
Performing backup and recovery operations.
Consulting with users to identify needs and requirements.
Conducting feasibility studies and trade-off analyses.
Preparing business cases.
Ensuring the rigorous application of information security/information assurance policies, principles, and practices.
May be required to support DLA's eProcurement system, a segment of its SAP-based enterprise resource planning system.
REQUIRED QUALIFICATIONS
Six (6) years of progressive experience in the field of Information Processing
Three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions
Two (2) of which are concentrated, hands-on experience in installing, diagnosing problems and training customers in the use of software and hardware
Secret Clearance
Must hold one of the following active certifications:
CCNA-Security
CSA+
GICSP
GSEC
Security+ CE
SSCP
CASP CE
CCNP Security
CISA
CISSP (or Associate)
GCED
GCIH
Must hold one of the following active computing certifications or related Microsoft computing certification of Server 2008 or above:
WS Certified Solutions Architect - Associate (AWS CSA Associate)
AWS Certified Solutions Architect - Professional (AWS CSA Professional)
AWS Certified Security - Specialty (AWS CS Specialty)
AWS Certified SysOps Administrator - Associate (AWS CSO Admin Associate)
ICS Cybersecurity (301V)
ISA Certified Control System Technician Level I (ISA CCST Level I)
Microsoft Certified Architect: Directory Services (MCA: DS)
Microsoft Certified Architect: MS SQL Server (MCA: SQL Server)
Microsoft Certified: Azure administrator Associate (MC: Azure AA)
Microsoft Certified Master: Microsoft SQL Server 2008 (MCM: SQL Server 2008)
Microsoft Certified Master: Windows Server 2008 R2: Directory (MCM: Server 2008R2)
Microsoft Certified Solutions Associate Windows Server 2012 (MCSA: WS2012)
Microsoft Certified Solutions Associate Windows Server 2016 (MCSA: WS2016)
Microsoft Certified Solutions Expert Windows Server 2012 (MCSE: WS2012)
Microsoft Certified Solutions Expert Windows Server 2016 (MCSE: WS2016)
Microsoft Certified IT Professional Enterprise Administrator (MCITP EA)
Microsoft 365 Certified: Messaging Administrator Associate (MS 365 Messaging AA)
Oracle Cloud Infrastructure Foundations 2020 Associate (OCI Foundations 2020)
Okta Certified Administrator
Overview
We are seeking an IT Support Specialist to support the Enterprise Service Desk (ESD) with Defense Logistics Agency (DLA).
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the upmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Multiple Locations
Type of environment: Setting Changes
Noise level: Soft - Medium
Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
Active Secret Clearance
U.S. Citizen
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
Auto-ApplyAV/Desktop Tech Support Analyst @ Richmond , VA (Onsite)
Information systems technician job in Richmond, VA
Hi, Greetings from Quantaleap Inc..!! This side Reetu kalra from Quantaleap Inc, We have an excellent job opportunity and I came across your resume from the Job portal and saw that you are doing some fascinating work. Your profile intrigued me, and was wondering if you would be interested in a position with our client.
Role : AV/Desktop Tech Support Analyst
Location: Richmond , VA (Onsite)
Duration: Long-term
Job Description
Virginia Department of Transportation is looking for an experienced AV technician. As an AV technician, you will be responsible for setting up, using, organizing, and installing media equipment such as projectors, microphones, video monitors, and sound boards. You should have advanced knowledge of audio and video equipment, including video conferencing equipment and services. Excellent troubleshooting and customer service skills are required.
The VDOT IT AV/Desktop Support Technician position entails:
Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources.
Schedules, sets up, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences.
Performs video camera, live stream and audio recordings.
Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences.
Sets up and operates audio systems for live events and ceremonies, and assists video production.
Conducts site surveys to establish AV/VTC equipment customer requirements.
Sets up and installs permanently installed conference room displays and video conferencing equipment.
Perform administrative tasks such as inventory tracking, checklists, forms, etc.
Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers.
Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment.
Job requires some travel and overnight stays.
Reetu kalra
Talent Aquisition Specialist
E:[email protected]
M: **************
Quantaleap Inc, 3020 Bernal Ave, Pleasanton, CA 94566
Auto-ApplyHelp Desk Technician
Information systems technician job in Richmond, VA
Insight Global is looking for a Help Desk Technician to join our top chemical client. The work authorization is not specialist and the salary range is $50,000-$56,000. We are looking for someone who has basic helpdesk experience and is comfortable providing phone support to internal end-users using Windows Operating Systems (windows 10) and Microsoft Office (Excel, Word, Outlook, Project). They will be responsible for diagnosing and troubleshooting the supported hardware and software applications, documenting issues and resolutions for tracking and training purposes, and escalating more complex problems to second-level support. Additional responsibilities below:
1. Respond to all End User support calls, emails, and electronic requests in accordance with established policies, procedures to meet First call Resolution (FCR) and set forth SLAs
2. Responds to service requests, including password resets or system access requests
3. Image or configure PC's, perform PC imaging or reloading as needed
4. Evaluate existing systems assuring that the Virus and security updates are current, check the overall health of the system.
5. Support the client's IT security policies, processes, and procedures to comply with mandates including Sarbanes Oxley.
Ticketing/Call volume ranges from 25-45 tickets a day
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
2+ years of prior helpdesk experience
Basic troubleshooting experience
Experience using any ticketing system (client uses Manage engine Service Desk+)
Ability to provide basic phone support
Strong communication and documentation skills
Personable and self-motivated
IT Support Specialist I
Information systems technician job in Richmond, VA
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting.
+ Implements routine changes on production systems per direction and guidance from Administrators.
+ Supports the integration of new technologies into existing infrastructure.
+ Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
+ Deploys standard repeatable build outs.
+ Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Supports routine backup strategies and disaster recovery tests.
+ Reviews system performance indicators and raises issues to more senior level team members.
+ Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required.
+ Maintains third-party tools.
+ May make proactive suggestions for service improvements.
**Minimum Qualifications**
+ HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience.
+ 1- 2 years of experience in information technology, systems administration or other IT related field.
+ Hours for this position are roughly 11P-8A ET including weekends.
**Other Job Specific Skills**
+ Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Strong customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology a plus.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$20-$23/hr
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Technical Support Analyst 4
Information systems technician job in Petersburg, VA
Interview Mode: In Person Only Need Resume by 14th July .VDH TECHNICAL SUPPORT ANALYST III (HYBRID) Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommend procurement of information technology equipment. Maintains the necessary security controls over software.
Skill
Required / Desired
Amount
Experience
Bachelor's degree in an Information Technology related discipline - work experience may meet this requirement in lieu of a degree at the hiring mana
Required
Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management.
Required
General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings.
Required
Experience leading meetings, collecting requirements, finding solutions, escalating issues, researching issues and solutions, and preparing comprehens
Required
Experience troubleshooting hardware and software -hands-on or from a service desk
Required
Demonstrated skills in creating professional communications to users.
Required
Must be able to write clear emails explaining technical issues and work toward solution and have the ability to follow up with user/district as needed
Required
Must have a basic understanding of various types of technology and the ability to research them to trouble shoot possible technical issues
Required
Demonstrated knowledge Virginia Information Technologies Agencies policies and processes regarding PC Refresh
Highly desired
Demonstrated success working as a team member and collaborating to achieve objectives.
Highly desired
Microsoft Office Specialist Certification -Associate or Above.
Desired
Knowledge of and previous experience with Virginia Information Technologies Agency (VITA)
Highly desired
Excellent project management skills and ability to manage multiple priorities
Desired
PC/Hardware experience
Required
Some level of desktop support experience and supporting a Windows 10environment
Desired
Hardware/software troubleshooting experience
Required
Question 1
Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment?
Question 2
Please list candidate's email address.
IT Help Desk Technician
Information systems technician job in Richmond, VA
Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department. This role is critical to supporting our users at our two locations in Virginia - Mecedes-Benz of Richmond and Mercedes-Benz of Midlothian. You will be the first line of support, helping resolve technical issues and contributing to the overall efficiency and reliability of our IT systems.
The Ideal CandidateYou are an enthusiastic problem solver with a customer-first mindset. You bring experience in IT support, communicate clearly, and enjoy working in a fast-paced environment. You thrive in a collaborative setting and take initiative to improve systems and processes.
Key Responsibilities∙ Serve as the initial point of contact for technical support via phone, email, and ticketing system∙ Provide remote support using RMM tools (e.g., ConnectWise Automate)∙ Install, configure, and maintain desktop hardware, software, and peripherals∙ Manage user accounts, permissions, and access controls∙ Troubleshoot and support desktop, laptop, and printer issues∙ Escalate unresolved issues to senior IT staff as appropriate∙ Provide accurate information about company IT services and products∙ Suggest improvements to IT procedures and user experience∙ Document support issues, resolutions, and feedback in a clear and concise manner∙ Occasionally participate in after-hours support, project rollouts, or upgrades (nights/weekends/holidays)∙ Communicate clearly in English (additional languages a plus)
Qualifications∙ 1-4 years of experience in a help desk or IT support role∙ Strong troubleshooting and analytical skills∙ Detail-oriented with excellent organizational skills∙ Valid driver's license and reliable transportation ∙ Relevant certifications (e.g., CompTIA A+, Network+, MCP) is a plus∙ Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plus
What We Offer∙ Competitive compensation based on experience and performance∙ Comprehensive benefits package (medical, dental, vision, and retirement)∙ 401(k) with company match∙ A collaborative and supportive team culture∙ Opportunities for professional growth and career advancement∙ Employee discounts on company products
Apply Today!If you are passionate about technology and ready to contribute to a growing IT team, we'd love to hear from you. Please submit your resume to be considered. We appreciate your interest and will contact qualified candidates for the next steps.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
Auto-ApplyInformation Technology Professional
Information systems technician job in Richmond, VA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Plant IT Technician
Information systems technician job in Meadowbrook, VA
Lead Local IT Support. Drive Plant Success. Grow Your Career. At Clarios, we power progress. As a global leader in advanced energy storage solutions, we believe operational excellence starts with strong, hands-on IT support at the plant level.
The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure at the Meadowbrook (Holland, MI) manufacturing facility. The position is primarily based in Holland, MI but will require occasional travel to support the Ft. Wayne site. The Plant IT Technician reports directly to the USCAN Plant Systems East Team Lead with a dotted line relationship to the local plant management teams.
We proudly welcome military veterans to apply. Your leadership, technical expertise, and operational discipline are highly valued at Clarios.
How You'll Do It:
Triage IT hardware, software, and network issues in an office and on the manufacturing plant floor
• Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, while following hardware and software standards
• Configure and deploy IT equipment on the plant floor, such as Zebras, Satōs, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks
• Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards
• Facilitate the full PCLM process
• Maintain security, appearance, and organization of the server room
• Manage SLAs and resolve incidents in ServiceNow
• Be the on-site contact for service providers if needed
• Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments
• Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects
• Engage with the USCAN Plant Systems Team to execute projects across the region
• Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and assist with quotes for procurement through approved vendors
• Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts
• Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds
• Travel may be required (approximately 10%) .
What We Look For:
Required:
Bachelor's degree plus 1+ year of professional IT technical support experience; OR a 2-year degree plus 2+ years of experience; OR 4 years of relevant combined education and experience.
Hands-on experience supporting PCs, printers, thin clients, scan guns, RF devices, and troubleshooting IT hardware and software.
Strong understanding of PCs, software installation, reimaging, Intune Active Directory (AD), and Azure environments.
Ability to be on-call to resolve urgent IT issues outside of normal business hours.
Preferred:
Relevant certifications such as A+, Network+, Security+, MCSE, or CCNA.
Knowledge of networking and administration concepts, including Access Points, Switches, VOIP, TCP/IP, DHCP, and DNS.
Familiarity with ServiceNow, Microsoft Intune, Active Directory, and Azure environments.
Veterans:
Military candidates with IT, cyber, communications, or systems administration backgrounds are strongly encouraged to apply. Your leadership, technical skills, and operational discipline are highly valued at Clarios.
What you get:
Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
Tuition reimbursement, perks, and discounts
Parental and caregiver leave programs
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide market share leadership
HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
Clarios has been recogizned as one of 2024's Most Ethical Companies by Ethisphere. This prestigious recognition marks the second consecutive year Clarios has received this distinction.
Who we are:
Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.
A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Auto-ApplySenior Deskside Technician
Information systems technician job in Richmond, VA
Details: Stefanini Group is looking for Sr Deskside Technician for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at **************/**************************** for faster processing. Thank you!
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?
Supporting IT equipment in large corporate environment
Desktop/laptop tech support (Mac and PC)
Windows 7/10 operating systems
Support mobile devices, printers, scanners, wireless, VPN, etc.
IMAC Support - IT equipment Install/Move/Add/Change
Maintain repairs, spare parts, and components
Research and troubleshoot problems
Maintain system configurations and documentation
Track and resolve customer incidents and requests through the client's ticketing tool
Troubleshoot and resolve hardware and software issues for Windows devices
Backup, restoration, and migration of user data
Smart Hands support with networking, server, and telecommunications technologies
Printer and peripheral device support
Inventory management of IT assets including asset auditing
Ability to research and follow appropriate KB articles
Ability to work on-call and other after-hours support needs
May provide Executive support
Various other tasks associated with deskside services
May need to be available to provide support at other client locations as needed
Other duties as assigned
Details: What do you need to succeed?
Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
Able to uphold a positive attitude at all times, even under stressful conditions
Experience supporting remote facilities and users
Excellent verbal and written communication skills
High level of professionalism and strong personal interaction skills
Ability to perform in-depth research and troubleshooting for complex technical issues
Ability to prioritize and complete all work tasks with minimal supervision
Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
Ability and willingness to learn new technologies
High School Diploma (required)
Deskside / Desktop / End User Computer experience, ideally in a corporate environment
Proven ability to handle challenging, rapid-response user support
Proven ability to balance, prioritize and organize multiple tasks
Desired Characteristics
A+ Certification
Microsoft Certified Professional (MCP)
ITIL Foundations
Lean Six Sigma
#LI-AH1#LI-ONSITE
Easy Apply2026 Information Technology Internship
Information systems technician job in Richmond, VA
Are you a rising junior, senior, or master's student interested in building IT experience on a collaborative team? Kinsale Insurance is offering paid summer internships across multiple IT disciplines, including application development, DevOps, and data analysis. You'll contribute to meaningful projects while learning from industry experts.
About Kinsale Insurance
Kinsale Insurance is an excess and surplus (E&S) lines insurer headquartered in Richmond, VA. We combine innovative technology with a high-touch, service-driven culture. Our IT team supports the business through software development, security, analytics, and systems infrastructure - all managed in-house at our new Richmond office.
What You'll Do
Depending on your track, a typical day may include:
Application Development (Java & Angular)
Building and enhancing software solutions aligned with business requirements
Designing and automating test cases
Learning best practices for development, QA, and release management
Data Analysis (SQL & Python)
Documenting workflows, processes, and requirements
Running ad-hoc analyses and defect investigations
Creating and automating reports for business leaders
DevOps Engineering (Git, Python, Java & Angular)
Designing and optimizing CI/CD pipelines
Configuring Helm charts and Kubernetes environments
Writing scripts and leveraging third party APIs to create and maintain enhancements to developer tools and processes
Qualifications
A successful candidate has:
Working toward a bachelor's degree in computer science, information systems, technology, or related field
Desire to collaborate and grow technical and soft skills
Strong analytical and problem-solving ability
Ability to manage multiple priorities
Familiarity with programming languages (Java, Angular, Python preferred) and Generative AI
Comfort with SQL queries and cloud platforms (AWS or Azure a plus)
A compelling candidate also has:
Hands-on experience with DevOps tools, containerization, or advanced data analysis
Training & Development
Weekly Lunch & Learns with leaders on career, technical, and industry topics
Assigned project sponsor, mentor, and team support
Exposure to multiple IT disciplines and business stakeholders
Hiring Timeline
Phone screens: November 2025 - January 2026
Interviews: February 2026
Offers extended after interviews
Internship: 10 weeks beginning May 26, 2026
Work hours: Onsite in Richmond, VA, Monday-Thursday, 8:30 a.m.-4:00 p.m.
Kinsale values strong financial responsibility. A credit check will be conducted as a part of the selection process for roles that require sound judgement, trustworthiness, or access to sensitive information.
IT Specialist
Information systems technician job in Richmond, VA
Timmons Group is seeking a skilled and customer-focused IT Specialist to join our Richmond, VA office. This role is ideal for a tech-savvy professional who thrives in a dynamic environment and enjoys solving complex technical challenges. As an IT Specialist, you'll be a key troubleshooter and support resource for hardware and software across the organization. You'll manage software license servers (e.g., Bentley SELECT, ArcGIS, Adobe, Microsoft, Autodesk), monitoring tools (e.g., System Center), backup solutions (physical and cloud-based), and provide advanced support for critical user issues.
Essential Duties and Responsibilities of a successful candidate include but are not limited to:
* Manage IT services, tools, and licensing components
* Support end-users and teams in designing solutions and resolving technical issues
* Collaborate with the Systems Administrator to address networking problems
* Continuously learn new technical skills and procedures
* Work independently on projects and deliver effective solutions
Skills/Requirements of a successful candidate include but are not limited to:
* Bachelor's degree in IT, Information Systems, or Computer Science (preferred)
* 3-5 years of relevant experience (preferred)
* Strong knowledge of Windows and Linux operating systems
* Familiarity with virtualization platforms and AutoCAD-related software (a plus)
* Basic understanding of IPv4 networking
* Ability to diagnose performance bottlenecks (bandwidth, I/O, memory, CPU)
* Experience with web application administration (IIS, Nginx, Apache)
* Proficiency in server OS administration (Windows Server, Ubuntu, RedHat)
* Scripting skills (PowerShell, Bash, Command Line)
* Office365 administration experience
* Availability for occasional night/weekend support
* Strong problem-solving and remote troubleshooting skills
* Excellent verbal and written communication
* Experience with Autodesk and ArcGIS products
* A friendly, customer-service mindset
* Initiative and a passion for continuous learning
* Professionalism and maturity in handling responsibilities
IT Intern
Information systems technician job in Glen Allen, VA
Job Description
Master Center for Addiction Medicine is seeking a part-time IT Intern who wants to gain valuable hands-on experience in the field of IT.
*Note: this is an ONSITE part-time internship. Exact hours and schedule can be negotiated.
Master Center for Addiction Medicine is an entirely outpatient treatment center. Master Center approaches the disease of addiction in a comprehensive, evidence-based, and individualized way, drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring, peer support services and community recovery organizations. Our practice approach is to provide compassionate care through providers that are committed to treating our patients with dignity, respect, and kindness.
The IT intern assists the Systems Administrator with the IT processes at all business locations, though the IT intern will primarily work out of the Glen Allen location. The primary function of this role is to assist with various IT&T oriented projects, initiatives, and services as directed. This assistance ranges from desktop support, incident resolution and reporting, documentation, and general IT administrative and support services.
Duties and responsibilities:
Set up new laptops and employee accounts, ensuring optimal configuration for performance and usability.
Install and update drivers to maintain hardware compatibility and system stability.
Perform password resets and unlock user accounts as needed.
Replace or troubleshoot faulty electronic equipment (e.g., monitors, keyboards, peripherals).
Monitor and manage threat/spam emails, escalating issues when necessary.
Resolve minor audio/visual issues in conference rooms and workstations.
Assist with inventory management, including tracking hardware and software assets.
Upgrade laptops from Windows Home to Pro editions.
Upgrade laptops with less than 12GB of RAM to meet performance standards.
Conduct basic systems training (e.g., Office 101, Microsoft Teams) for staff.
Monitor the ticketing system and respond to incoming IT support requests.
Perform routine maintenance on computers, including internal cleaning and reapplication of thermal paste.
Set up workstations in an ergonomic and efficient manner tailored to user needs.
Shadow and learn from more complex tasks such as server maintenance, network troubleshooting, and cybersecurity practices.
Demonstrate a strong interest in technology and a willingness to learn.
Apply critical thinking and problem-solving skills to diagnose and resolve technical issues.
Assist with other tasks and projects as they arise.
Minimum education and/or minimum experience:
Associate degree in related field (IT, computer science, etc.) preferred.
Minimum one year of experience in IT preferred.
Required skills and abilities:
Great attention to detail.
Strong analytical and problem-solving skills.
Excellent customer service-provides excellent IT&T support to our end users
Strong communication skills: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
Computer Science/Information Systems experience.
Proactive and independent with the ability to take initiative.
Excellent time management skills with a proven ability to meet deadlines.
Please do not contact the office directly. We are conducting all hiring activities through JazzHR, our Applicant Tracking System. Thank you!
At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community!
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Desktop Support
Information systems technician job in Richmond, VA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Distributed Client Services
Job ID: #S2LCFH
Location:richmond, VA
Duration: : 1 year (with possible extension)
• Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
• provide remote O365 on workstations and mobile
• Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.
• Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS Familiarity with Microsoft Office Suite and other common software applications
Additional Information
For more information, Please contact
Shubham
************