Service Desk Technician
Information systems technician job in San Jose, CA
**Posting Title:** Service Desk Technician **Reports To:** Manager, IT Service Desk **Salary Range:** $23.44/hour to $30.29/hour Final determination of a successful candidate's starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets.
**WHO WE ARE**
For more than 70 years, Cupertino Electric, Inc. (CEI) has been powered by people who've built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. But even more than that, we've built a reputation for integrity. We're problem solvers and innovation seekers. We're team players and safety fanatics. And we always-always-do the right thing. Even when no one is looking. Because what we do here is important, but how we do it is everything.
**THE IT TEAM**
Our projects may be complex, but our approach is simple: We build great things and we do it with great people. Using well-designed processes and controls, integrating smart and reliable solutions, and providing access to the information needed, our IT Team comprised of seasoned and experienced professionals, enable the success of the organization. We do this while minimizing operational and financial impact.
**ABOUT THE ROLE**
We are seeking a proactive, customer-focused Service Desk Technician to join our IT Service Desk team. The ideal candidate will provide hands-on support for both office and field personnel across a regional footprint, delivering excellent service in a fast-paced environment. You will be responsible for responding to IT service requests, resolving first-level incidents, and escalating complex issues.
+ Serve as the first point of contact for all IT-related issues, service requests, and incidents.
+ Provide first-level support and basic troubleshooting for hardware, software, Windows workstations, network connectivity, printers, and mobile devices.
+ Fulfill service requests including onboarding setups, user access provisioning, application installations, and peripheral/device support.
+ Record, categorize, and prioritize tickets in alignment with ITIL Incident and Request Management processes.
+ Respond to tickets assigned via round-robin dispatching and ensure actions are completed within defined SLAs.
+ Document all resolution steps in the ITSM tool (e.g., Freshservice) and contribute to internal knowledge base articles.
+ Escalate unresolved or high-impact issues to Tier 2, Tier 3, or engineering teams as appropriate.
+ Adhere to all service desk procedures, escalation guidelines, and communication standards.
+ Participate in an after-hours support rotation as needed.
**Skill:** Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
**Job Complexity:** Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
**Supervision:** Normally receives little instruction on daily work, general instructions on newly introduced assignments.
**ABOUT YOU**
+ Proficient in Microsoft 365, Windows 11, mac OS, iOS, Active Directory, and Intune.
+ Strong knowledge of computer systems, hardware, peripherals, printers, and mobile devices.
+ Skilled in ITSM tools (e.g., Freshservice) and understanding of SLAs, ticket workflows, and documentation standards.
+ Familiar with ITIL practices including Incident, Request, Change, and Knowledge Management.
+ Excellent troubleshooting, communication, and interpersonal skills.
+ Able to manage multiple tasks, learn new technologies, and adapt in a fast-paced environment.
**WHAT YOU WILL GAIN**
As a Service Desk Technician, you will have the opportunity to integrate your knowledge and expertise into the current processes and procedures of the Service Desk Team. You will actively practice one of our core values, Innovation, by implementing creative solutions and providing exceptional support to internal customers. Whether it be one-on-one support in person or remote technical assistance, you will make a direct impact on employee productivity and effectiveness across the organization. At Cupertino Electric, you will be part of an environment where employees feel that their contributions truly matter-and you will be part of making that happen.
**MINIMUM QUALIFICATIONS**
_Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying._
**Education:** High School Diploma or GED required. Associate's Degree (AA/AS) or a Bachelor's Degree (BA/BS) in IT, Computer Science, or a related field is preferred.
**Licensure/Certifications:** ITIL Foundation Certification strongly encouraged. CompTIA A+, Network+, or Microsoft certifications optional.
**Experience:** 1-2 years of experience in IT support or help desk environment
_*Applicants must be authorized to work in the United States. This position is not eligible for sponsorship._
\#LI-DM1
**PLEASE NOTE:** CEI will never ask for any money or financial information from applicants during the hiring process. To learn more about "job scams" how to avoid them, click here. (********************************************
CEI is a place where every single person can-and does-have an impact on the work we do and the communities we serve. Here, you can build your own story and grow to your full potential. You can collaborate and celebrate with amazing people. And you'll go home every day knowing you helped contribute to important work that shapes people's lives. Our commercial, data center and energy projects may be complex, but our approach is simple. We build great things and we do it with great people.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department, program or project needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Cupertino Electric Inc. aims to make cei.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact us at *************** or 1-(877)-747-4CEI.
Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Technical Support Specialist (Full Time)
Information systems technician job in Pacific Grove, CA
The Technical Support Specialist will provide first line technical support (on-site and by phone) for all Pebble Beach Company business operations and corporate functions. This person will also assist with creating technical documentation and work with our knowledge base. They are also responsible for installing, configuring, and maintaining all the technology (hardware and software) for the divisions of the Pebble Beach Company.
Company Background:
For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.
Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.
Essential Duties & Responsibilities:
* Diagnose and correct software problems, including user errors, configurations errors, and bugs.
* Diagnose and repair hardware; including printers, computers, terminals, and communication devices.
* Perform routine preventive maintenance, as scheduled.
* Create, assign, and track tickets for escalated tickets to the rest of the IT team.
* Document key troubleshooting processes. Develop technical documentation for employees.
* Contribute to and maintain the knowledge base.
* Organize assets, systems, and documentation.
* Install, upgrade, configure, and maintain hardware/software.
* Maintain organization and inventory of lab, shed and related areas.
* Complete projects assigned by manager on time.
* Answer first level support calls - logging all requests into the service desk ticketing system.
* Provide first level phone support for common system problems.
* Offer service and customer assistance during field visits.
* Manage all on-site installation, maintenance, and repairs to ensure proper documentation of all related processes.
* Comply with all Pebble Beach Company safety and health policies and procedures.
* Work independently to provide first line technical support.
* Must be able to work weekends and after-hours support on a rotational basis as needed.
* Other tasks as assigned by manager.
Absolutely Required Skills:
* 1 year of help desk or technical support experience.
* Excellent problem-solving abilities and communication skills.
* Must have strong attention to detail.
* Good at conveying complex ideas and likes to solve technical challenges.
* Must be a self-motivated team player.
* A passion for technology and world class customer service.
* Enjoys learning new technologies.
* Valid California driver's license with current DMV printout required.
* College degree required.
Familiarity with the Following is a Plus:
* Windows 10 and MS Office suite experience.
* Imaging and deploying software with Microsoft SCCM.
* Configure and setup of Avaya Phones.
* Experience working with Point of Sale (POS).
* Experience with ticketing system.
* Cable tracing and punching down.
Why work for Pebble Beach Company:
* Competitive Pay: $27.00 - $30.00/hour.
* Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost.
* Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
* We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
* Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
* Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
* Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Technical Customer Support / Helpdesk
Information systems technician job in San Jose, CA
Job Title Technical Customer Support / Helpdesk We imagine what makes our customers excited and happy, and build it so they can command their world while having fun. We are known for building top-edge products that are super innovative and stylish. From world's Smallest, lightest Drone, Advanced auto-pilot GPS Drones, to Best-Seller Toys, Wireless Chargers and Wearables. Our customers vary from well-known distributors to retailers and online stores of all sizes, worldwide.We will challenge you to be part our team; a team that are there for each other and their goal is to create a happy working environment for all. We hope you will consider joining our super fast-pace, dynamic team.
* Job Title: Technical Customer Support / Helpdesk
* Job Description: We are looking for a bright, sharp, and organized internet savvy individual to join our team in San Jose, CA for Level 1 or Level 2 technical support Position.
* Type: Full-time
* General Working Hours: Minimum of 40 hours per week. Irregular hours as needed.
* Availability: Immediate Opening
Qualifications
* Exceptionally Sharp, Punctual, Detailed-Oriented, and Organized
* Be Technical and up to date on Technology
* Excellent Writing Skills
* General Computer Skills (Windows troubleshooting, Excel, Outlook Email, Internet, Website, etc)
* Understand basic HTML
* Excellent troubleshooting and repair skills
* Ability to multi-task and prioritize in a fast-paced environment
* Be able to work independently or as a team
* Strong sense of urgency and commitment to achieving results
* Motivated with good interpersonal skills and excellent research skills
* Legal to Work in the United States and be able to pass background check and screening
Responsibilities (Including but not limited to):
* Able to quickly understand and efficiently resolve customers' concerns
* Able to provide superb customer care to all customers
* Able to find technical answers and solutions online
* Excellent Problem Solving Skills
* Comfortable communicating over the phone, email, online, and live chat
* Able to troubleshoot basic IT related issues such as connecting computers, internet connections, etc
* Perform other tasks as required
____________________________________________________________
IN ORDER TO KNOW IF YOU'RE A RIGHT FIT TO APPLY FOR THIS POSITION, YOU SHOULD BE ABLE TO:
* You should know (without research) top 5 technology product of this year.
* You should know (without research) what is the name of the next generation Apple and Samsung Mobile Product
* Consider yourself a sharp and internet savvy person
* Consider yourself technical
* Consider yourself a detailed-oriented person
* Consider yourself proper candidate with ability to achieve "Professional Communication" and "Customer Satisfaction"
Additional Information
* Please Indicate your availability
* This is an on-site position. Please do not apply if you are looking for remote work.
IT Support Technician
Information systems technician job in Salinas, CA
Job Description
Alvarez Technology Group is looking to hire current and future superstars to join our team as Level 1 & Level 2 Support Technicians.
Since 2001, ATG has been the premier provider of IT and cybersecurity solutions for businesses. We actively invest in all our team members with training and certification opportunities, and the best service tools in the industry to accomplish our goal of keeping clients safe, secure and successful. Our services include:
IT Management
Consulting Services
Cybersecurity & Business Continuity
Cloud Services
Physical Security & Monitoring
VoIP Phone Systems
Employee Benefits include:
Medical, Dental & Vision Insurance
Employee Life Insurance
14 PTO days & some holidays
104k w/4% Matching
Training Opportunities
Come be part of a team that celebrates diversity, encourages growth, and lives by ATG's core values.
Clients First
Experts In All We Do
Open, Honest & Direct
Community & Family Spirit
Embrace & Drive Change
Applicants are required to submit to background check. Applicants must also have valid driver's license and proof of auto insurance.
Job Posted by ApplicantPro
Technical Support Specialist
Information systems technician job in Salinas, CA
As the Technical Support Specialist in a Managed Service Provider (MSP) environment, you will provide hands-on and remote IT support for various client organizations. Your responsibilities include troubleshooting hardware, software, and network issues, setting up and configuring workstations, managing peripheral devices, and assisting with software installations. Youll collaborate with the internal IT team to resolve complex issues, maintain accurate documentation, and ensure timely resolution of client requests. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities:
On-site troubleshooting for hardware, software, and networking issues.
Setup, configure, and maintain workstations and peripheral devices.
Assist with software installations and updates.
Provide technical support to clients and document resolutions.
Collaborate with remote teams and escalate complex issues as needed.
Qualifications:
Basic knowledge of IT systems, networking, and troubleshooting.
Strong communication skills and customer service orientation.
Ability to work independently and manage multiple tasks.
Experience in an MSP or similar environment is a plus, but not required.
Job Type: Full-time
Work Location: In person
Summer 2026 Intern, Information Technology
Information systems technician job in San Jose, CA
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.
At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK™, and SanDisk Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.
Job Description
Western Digital is seeking highly motivated undergraduate students to join our Information Technology (IT) organization for a 12-week paid internship during Summer 2026. Interns will gain hands-on experience in one of several specialized areas within IT, including Workflow Automation, DevOps/MLOps, IT Security, and Software Engineering.
This is a unique opportunity to work on impactful projects, collaborate with experienced professionals, and develop technical and professional skills in a global technology company.
You can learn more about our CIO, Sesh Thirumala, and the exciting innovations happening within our IT organization here.
Potential Internship Tracks
Interns will be placed based on interest, skills, and business needs in one of the following areas:
🔧 Workflow Automation
Support automation initiatives using tools like ServiceNow, Moveworks, and AI.
Collaborate with teams to identify inefficiencies and design self-service solutions.
Analyze workflow performance and contribute to documentation and training materials.
⚙️ DevOps & MLOps
Learn and contribute to AI/ML model deployment, monitoring, and analytics.
Explore AI Agent development and automation for engineering workflows.
Gain exposure to tools like Git, Docker, Jenkins, and Kubernetes.
🔐 IT Security
Assist in implementing risk management frameworks (ISO 27001, NIST).
Participate in security assessments, data analysis, and reporting.
Support business continuity planning and collaborate on security audits.
💻 Software Engineering
Develop and maintain scalable, high-performance applications.
Work with technologies such as SQL, Python, cloud platforms (AWS, Azure, GCP), and data visualization tools (Tableau, Power BI).
Collaborate on data modeling, entity relationship diagrams, and prototyping innovative solutions.
Use tools like GitHub or Bitbucket for collaborative coding and documentation.
These roles will be based in our offices in San Jose and Irvine, CA. Candidates who will not require relocation to the San Jose or Irvine areas will be prioritized in the process.
IT internships at Western Digital are primarily in-person, up to 3 days per week. These positions are full-time (40 hours/week) and paid hourly. The hourly pay for this position will range between $25-42/hour based on year in school and other factors. Work time outside of normal business hours (9am-5pm PDT) may be requested as a part of your internship.
Qualifications
Required:
Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, Cybersecurity, or a related field.
Graduation date between December 2026 and June 2027.
Basic knowledge of programming/scripting (e.g., Python, Shell, JavaScript).
Familiarity with cloud platforms, CI/CD, or security frameworks.
Strong analytical, problem-solving, and communication skills.
Right to work in the U.S. without requiring future visa sponsorship (e.g., H-1B).
Preference given to candidates who do not require relocation to San Jose, CA, or Irvine, CA.
Preferred:
Academic or personal projects in DevOps, AI/ML, automation, cybersecurity, or software engineering.
Experience with tools like ServiceNow, Docker, Kubernetes, SQL, Tableau, or ML frameworks.
GitHub or portfolio showcasing relevant work.
Additional Information
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be December 1, 2025, although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.
#LI-AP1
Compensation & Benefits Details
An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
You will be eligible to be considered for bonuses under either Western Digital's Short Term Incentive Plan (“STI Plan”) or the Sales Incentive Plan (“SIP”) which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Notice To Candidates: Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline or email [email protected].
Creative Systems Desktop Support Technician
Information systems technician job in Cupertino, CA
Description About Us:
Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions. One of North America's largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997 and providing nationwide services, ASG has teams based in Northern California, Los Angeles, the New York Tri-State Area, the Southeastern US, and the Rocky Mountain Region.
We Are Looking For:
We seek a full-time Creative Systems Support Technician who thrives in fast-paced, creative environments and has a strong technical foundation in MacOS-based systems, post-production, and Digital Content Creation (DCC) workflows. This role is responsible for troubleshooting technical and workflow issues, onboarding and offboarding creative users, managing support tickets, escalating complex issues, and ensuring seamless daily operations for artists and production teams.
You will work directly with motion graphics, post-production, and creative teams within a leading technology company's creative division. The environment is Mac-based, supporting artists using tools such as Maxon Cinema 4D, Adobe Creative Cloud, and other DCC and post-production software. You'll collaborate closely with experienced system administrators and IT professionals to maintain a smooth, efficient creative workflow.
Job Responsibilities:MUST HAVE experience supporting Digital Content Creation (DCC) software, including Maxon Cinema 4D, Adobe After Effects, Maya, and other creative tools used in motion graphics and post-production environments.
Provide hands-on technical support for Mac-based IT environments, including troubleshooting hardware, software, and networking issues.
Support artists and creative professionals using Cinema 4D, Maya, Adobe Creative Cloud (After Effects, Photoshop, Illustrator, Premiere, Substance, etc.), and Final Cut Pro.
Manage and resolve technical support tickets in an IT ticketing system, ensuring timely, professional resolution.
Onboard and offboard creative employees, including workstation setup, account configuration, and permissions management.
Escalate complex issues to senior system administrators as needed.
Configure and optimize artist workstations for DCC and post workflows, ensuring efficient performance and plugin integration.
Create and maintain clear, accurate documentation for IT processes and workflow standards.
Collaborate with production teams, artists, and system administrators to ensure a seamless user experience across environments.
Required Qualifications & Experience:MUST HAVE:
3+ years of hands-on experience supporting Digital Content Creation (DCC) applications such as Cinema 4D, Maya, Adobe Creative Cloud, or Autodesk tools.
Proven technical experience with MacOS-based computers and creative production or post-production environments.
Strong troubleshooting and diagnostic skills across hardware, software, and networking.
Experience managing and resolving support tickets using a formal IT ticketing system.
Ability to set up, configure, and optimize artist workstations for creative workloads.
Excellent written and verbal communication skills with strong customer service orientation.
Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
Additional Requirements:
Strong collaboration skills and the ability to communicate effectively with creative teams.
High attention to detail and documentation accuracy.
Proactive, positive, and solution-oriented mindset.
Preferred Qualifications & Experience:
Prior Apple Genius or Apple Store technical support experience.
Experience with Jamf or other Apple device management tools.
Familiarity with Xsan or StorNext SAN environments.
Background supporting artists in motion graphics, 3D design, or post-production teams.
Compensation & Benefits: The compensation range for this position is $40-$50/hr. ASG LLC offers a comprehensive benefits package that includes medical, dental, vision insurance, short-term and long-term disability insurance, life insurance, 401k, paid time off, and more. Applicants from the state of Washington may contact [email protected] to request a full disclosure of the benefits offerings.
Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyIT Technician - Onsite, San Jose, CA
Information systems technician job in San Jose, CA
is $43 per hour to $48 per hour depending on experience. is required to be on-site, Monday through Friday. * * Applicants must be eligible to work in the United States without visa sponsorship now or in the future*
Tutor Perini Corporation is seeking a IT Technician to join our office in San Jose, CA.
About Tutor Perini Corporation
Extraordinary Projects, Exceptional Performance
Tutor Perini Corporation is a leading civil, building, and specialty construction company that believes integrity, teamwork, and collaboration are fundamental to our business success.
Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are essential to executing massive undertakings on near-impossible deadlines.
From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport and bridge expansions nationwide.
Extraordinary Projects Need Exceptional Talent
The IT Technician will play a key role in supporting IT operations for our Menlo Park region and surrounding job sites. This position requires a proactive problem solver with a strong background in Microsoft 365 administration, endpoint support, and automation through PowerShell scripting. The ideal candidate will also have experience using Dell SupportAssist to manage and maintain the end-user computing fleet efficiently.
Responsibilities
* Provide on-site and remote technical support to end-users across the Menlo Park office and regional job sites.
* Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications.
* Administer user accounts, licenses, and security policies within the Microsoft 365 ecosystem.
* Develop and deploy PowerShell scripts to automate and streamline day-to-day IT tasks.
* Utilize Dell SupportAssist for device management, monitoring, and diagnostics across the end-user fleet.
* Create and maintain reports and dashboards for IT asset tracking and lifecycle management.
* Assist in setting up new job sites, including network connectivity and end-user onboarding.
* Maintain accurate and detailed documentation of IT assets, configurations, and support activities.
* Collaborate with IT leadership to improve service delivery, asset visibility, and operational efficiency.
* Stay current with evolving Microsoft technologies and IT best practices.
Requirements
* Proven experience as an IT Technician or in a similar technical support role.
* 2+ years of experience required.
* High School Diploma or GED required.
* Strong knowledge of Microsoft 365 administration, Windows 10/11 support, and endpoint troubleshooting.
* Microsoft 365 Certified: Endpoint Administrator (or equivalent experience) required.
* Hands-on experience using PowerShell to automate IT tasks and manage Windows environments.
* Experience with Dell SupportAssist for device diagnostics, updates, and lifecycle management.
* Strong problem-solving, analytical, and communication skills.
* Highly organized with excellent attention to detail and the ability to manage multiple priorities.
* Team-oriented but capable of working independently in a fast-paced, construction-driven environment.
* Willingness to travel occasionally to regional job sites as needed.
Equal Opportunity Employer
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information systems technician job in Carmel Valley Village, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Information Technology Technician II
Information systems technician job in San Jose, CA
Job Description: The Information Technology Technician II serves as a primary point of contact between Naprotek Business and Operations teams for IT related requests, incident resolution, and system support. This position is responsible for installing, configuring, troubleshooting, and maintaining hardware, software, and network systems to ensure stable and secure IT operations. The role includes documentation, collaboration with other IT team members, and proactive contributions toward improving operational efficiency. Key Duties and Responsibilities:
Install, configure, monitor, and maintain Information Technology equipment, systems, and services.
Support IT security initiatives by maintaining compliance with organizational and regulatory security standards and policies.
Coordinate, implement, and document changes to IT systems following established change management processes.
Respond to user service requests, incidents, and reports; document, troubleshoot, and resolve issues promptly.
Collaborate with business units to understand operational needs and propose appropriate technical solutions.
Provide timely and professional technical support to end users.
Perform routine to moderately complex problem analysis, identifying root causes and implementing corrective actions.
Maintain accurate documentation for configurations, system changes, and support activities.
Administer user accounts, permissions, and access controls in alignment with security policies.
Research and learn new technologies; provide recommendations for improvements or optimizations.
Participate in scheduled maintenance windows or emergency support situations as required.
Perform other related duties as assigned by IT management.
Minimum Qualifications:
Associate degree in Information Technology discipline or equivalent professional experience.
Strong technical proficiency and troubleshooting skills across IT infrastructure components (hardware, software, and networking).
Experience with Active Directory, Microsoft 365, Windows Server, Windows Workstation, and Microsoft Office environments.
Foundational understanding of cybersecurity principles and best practices.
Working knowledge of networking concepts, protocols, and services (DNS, DHCP, TCP/IP, VPN).
Excellent organizational, documentation, and time management skills.
Ability to work effectively both independently and as part of a team.
Ability to research and learn new unfamiliar concepts and skills effectively.
Strong verbal and written communication skills.
Must be professional and perform well under pressure.
Additional Requirements:
ITAR Compliance:
This position requires access to technical data and information subject to the International Traffic in Arms Regulations (ITAR). Only U.S. persons, as defined by 22 C.F.R. §120.15 (U.S. citizens, lawful permanent residents, refugees, or asylees), are eligible to be considered. Proof of U.S. person status will be required prior to employment.
Work Conditions:
Physical Requirements:
Ability to lift, carry, and install IT equipment up to 40 lbs. (e.g., servers, monitors, network hardware).
Ability to stand, crouch, and reach in confined spaces such as data centers, wiring closets, or under desks.
Must be capable of working safely with electrical and mechanical IT equipment.
Work Location: This is an onsite position located in San Jose, California. Remote or hybrid work is not available.
Work Schedule: Standard business hours (Monday through Friday). Occasional after-hours, weekend, or emergency call-back support may be required to address critical IT incidents or perform scheduled maintenance; however, such events have historically occurred once or less per year.
We value our team and offer a competitive benefits package designed to support your health, well-being, and future. Here's what you can expect:
10 Paid Holidays per Year
Paid Time Off (PTO): 10 days in your first year, accrued throughout the year
Comprehensive Health Coverage: Medical, Dental, and Vision plans
100% Employer-Paid HRA (Health Reimbursement Arrangement)
Company-Paid Life Insurance
401(k) Retirement Plan with Employer Match
Education Reimbursement Program - invest in your growth with support for continued learning
Annual Year-End Celebrations
Employee Appreciation Events
Referral Bonuses and Other Performance-Based Incentives
Education reimbursement
Join a team that values hard work, celebrates achievements, and invests in your personal and professional growth. Website: **************** EEO / ACCOMMODATIONS Naprotek is an Equal Employment/Affirmative Action employer including Disability/Vets . We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please respond to this email and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Technical Support Specialist - VoIP & UCaaS
Information systems technician job in San Jose, CA
101VOICE is a California-based hosted VoIP and Unified Communications service provider with a 15+ year track record of innovation, reliability, and white-glove customer service. Our platform is trusted by educational institutions, municipalities, and enterprise customers across the state. We're seeking a technically skilled and customer-focused team member to join our growing support team.
Job Description
As a
Technical Support Specialist
, you'll play a key role in provisioning and programming VoIP phones, supporting customers on our UCaaS platform, and assisting in the successful setup of 101VOICE systems. You will work closely with our onboarding, engineering, and support teams to deliver high-quality service and ensure smooth deployments and ongoing support for our clients.
Key Responsibilities
Configure and program VoIP phones (Poly, Yealink, Cisco, etc.) for deployment.
Support and troubleshoot customer issues on the 101VOICE UCaaS platform, including softphones, voicemail, call flows, auto-attendants, etc.
Assist in system setups, cutovers, porting, and onboarding of new clients.
Provide tier-1 and tier-2 technical support via phone, email, and ticketing system.
Monitor system performance and assist in diagnosing issues related to connectivity, call quality, and configuration.
Document customer interactions, system configurations, and issue resolutions clearly in internal systems.
Train customers on phone use and portal features as needed.
Work collaboratively with NOC and engineering teams on escalated issues and service improvements.
Maintain and update device firmware, templates, and configurations.
Occasionally travel to customer sites for large deployments or escalations (if local).
Qualifications
1-3 years of experience in technical support, preferably in VoIP or telecommunications.
Familiarity with SIP protocols, VoIP phone provisioning, and hosted PBX systems.
Experience with UCaaS platforms (Broadsoft, Metaswitch, or similar).
Strong troubleshooting skills and a customer-first attitude.
Experience with DHCP, VLANs, NAT/firewall configuration, and networking basics.
Ability to work in a fast-paced environment, managing multiple tickets and projects simultaneously.
Excellent verbal and written communication skills.
Detail-oriented and well-organized with strong documentation habits.
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Help Desk Technician
Information systems technician job in San Jose, CA
Job DescriptionJob Summary:The IT Helpdesk Technician will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users. You'll be responsible for diagnosing and resolving hardware, software, and network problems,
escalating complex issues when necessary. Your role is vital in maintaining user
productivity and ensuring our IT services align with Ingrasys' operational needs and global
IT standards.
Key Responsibilities:
First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues.
Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems.
System & Application Support: Assist users with common operating system issues (Windows, mac OS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings.
User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems.
Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards.
Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues.
Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution.
IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practices.
Customer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience.
Qualifications:
Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+).
2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector.
Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues
Familiarity with Active Directory for user and computer management, including password resets and group policy basics.
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN).
Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users.
Strong interpersonal skills and a highly customer-service-oriented approach.
Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure.
Self-motivated with a strong desire to learn and adapt to new technologies and processes.
Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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IT Help Desk Support - Level 2 (MSP)
Information systems technician job in San Jose, CA
Job DescriptionSummaryOur client is a leading IT Solutions Company located in San Jose, CA areaand they are in need of a Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing and maintaining Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Having worked in a Managed Service Provider (MSP) environment would be a major plus!
Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: San Jose, CA
School Climate and Systems Support Specialist, Educator on Special Assignment (Grant Funded)
Information systems technician job in Santa Cruz, CA
The Santa Cruz County Office of Education is committed to ensuring all students have the educational opportunities they need to thrive. We offer a wide range of services and programs geared at supporting our 10 public school districts and expanding educational opportunities and outcomes for the nearly 40,000 students who call Santa Cruz County home. We envision an impactful educational community where everyone feels they belong and have the resources, relationships, and skills to thrive. Our mission is to create an equitable educational system that fosters growth, opportunities, and well-being for all. We work alongside partners in Santa Cruz County's educational community to build BRIDGES - Belonging, Relationships, Innovation, Data-informed decision-making, Growth mindsets, Excellence, and Sustainability - to equity in education. The Santa Cruz County Office of Education is an equal opportunity employer.
See attachment on original job posting
Applicants must hold either a Single Subject Credential, Multiple Subject Credential, Educational Specialist Credential, Pupil Personnel Services Credential to be considered for this position. This position will be assigned to Student Support Services, with responsibilities shared between the Student Support Services and Educational Services departments. The role will be based at 400 Encinal Street and may require same-day travel to districts and school sites within Santa Cruz County.
To be considered for the position, applicants must submit: A resume Three recent letters of reference A cover letter
Applicants must hold either a Single Subject Credential, Multiple Subject Credential, Educational Specialist Credential, Pupil Personnel Services Credential to be considered for this position. This position will be assigned to Student Support Services, with responsibilities shared between the Student Support Services and Educational Services departments. The role will be based at 400 Encinal Street and may require same-day travel to districts and school sites within Santa Cruz County.
To be considered for the position, applicants must submit: A resume Three recent letters of reference A cover letter
Comments and Other Information
This is a grant funded position and is subject to layoff after grant funding sunsets and/or is exhausted, whichever comes first. Fully paid dental and vision insurance covering both employee and dependents. The employee is also provided with long-term disability insurance and life insurance. Medical benefits: There is an employee paid portion for medical benefits depending upon the medical plan chosen which covers employee and dependents.
Information Technology Technician - Robert Down Elementary School
Information systems technician job in Pacific Grove, CA
Pacific Grove Unified School District See attachment on original job posting You may be contacted to complete a district written test for this position. Testing is by appointment only held on Wednesdays at the District Office. Resume Letter of Introduction Three Current (within last year) Letters of Recommendation
Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting.
IT Specialist
Information systems technician job in Hollister, CA
LOCAL CANDIDATES ONLY AS THIS IS AN AFTER-HOURS, WEEKEND PART-TIME POSITION.
We are seeking an experienced, hands-on, IT Specialist. The ideal candidate will have strong technical skills, leadership abilities, and a strategic mindset to help drive our business forward. NOTE:This is a hardware-related role, not programming/software.
Responsibilities:
Perform the day-to-day operations of the IT department, including managing work order tickets and external vendors.
Maintain our network infrastructure, including servers, routers, and switches.
Ensure the availability and reliability of our IT systems, including troubleshooting and resolving IT issues promptly.
Ensure the proper function of our POS system, PMS system, and telecommunications systems.
Maintain cybersecurity measures to protect our systems and data.
Stay up-to-date with the latest IT trends and technologies, and make recommendations for technological improvements.
Collaborate with other departments to understand their IT needs and develop solutions to meet those needs.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field is desired.
At least 3 years of experience in IT.
Strong technical skills, including knowledge of networking, cybersecurity, and cloud computing.
Excellent communication skills.
Ability to work well under pressure and in a fast-paced environment.
Familiarity with Property Management/Hospitality applications, such as Radiant and/or RMS. POS applications, such as Aloha.
Experience with Windows Server, SQL, and Accounting applications.
Work schedule
8 hour shift
Weekend availability
Overtime
Holidays
Benefits
Employee discount
IT Intern
Information systems technician job in San Jose, CA
Department: Information Technology
Reports to: Director of IT
Classification: Non-exempt
Desired Employment Location: San Jose/Bay Area
Visa Sponsorship Eligible: No
NextFlex, America's Hybrid Electronics Manufacturing Innovation Institute, is a public-private partnership and non-profit with the mission of advancing the capabilities and strengthening the industrial base for U.S. manufacturing of Hybrid Electronics (HE). NextFlex was designed to facilitate the development of enabling manufacturing technologies and knowledge sharing with institute members and the U.S. Government. Our work enables the next generation of electronics and packaging for government and commercial applications for healthcare, wearable, industrial, communications, automotive, aerospace, and agricultural markets, as well as novel applications for emerging markets.
Complementing NextFlex's focus on developing and commercializing innovative technologies, NextFlex's Education and Workforce Development department is creating the next-generation STEM workforce for the electronics industry. In support of our education and workforce development goals, NextFlex develops and operates a portfolio of learning programs designed to be adopted by various stakeholders (employers, higher education, non-profit, and K-12 entities) across the country with the goal of attracting and training the future advanced manufacturing workforce and upskilling and retraining the existing workforce.
NextFlex offers competitive compensation, excellent benefits, and a collaborative work environment.
Position Summary
We are seeking a detail-oriented and tech-savvy Intern to join our IT team. You will be responsible for programming search filters, plus identifying and segregating sensitive data in preparation for planned data migration. This may also include the planning and reorganization of how our data is structured to further streamline data access. A second project will leverage SQL and database skills for database migration and report development.
Essential Job Functions and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
The essential functions include, but are not limited to the following:
· Develop and optimize search filters and query logic for internal and external platforms.
· Implement indexing strategies and metadata tagging to improve search relevance.
· Maintain data integrity and ensure compliance with privacy standards.
· Ability to work with structured and unstructured data.
· Identify, classify, and properly separate files containing sensitive information.
· Assist with digital file migration, naming conventions, and archiving as needed.
· Collaborate with IT and compliance teams to recommend improvements in file organization practices.
· Write and optimize SQL and MySQL queries to extract and manipulate data.
· Clean, validate, and organize raw data for analysis and reporting.
· Generate summary reports, dashboards, and visualizations to highlight trends and insights.
Minimum Qualifications (Knowledge, Skills, and Abilities)
· 1-2 years' experience working with structured and unstructured data.
· Experience working with cloud-based file storage platforms.
· Working knowledge of SQL and MySQL.
· Basic understanding of data analysis concepts and relational databases.
· Good communication skills with the ability to work with other groups to understand how their data is accessed.
Preferred Qualifications (Knowledge, Skills, and Abilities)
· Previous experience or currently enrolled in a computer science track at a university.
· Ability to work independently under supervision and manage tasks in a timely manner.
· Proficiency in Microsoft Excel (pivot tables, lookups, etc.) and/or data visualization tools (Power BI, Tableau preferred).
· Experience with Microsoft Access is a plus.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
On-site office work will be conducted using general office equipment, includes substantial sitting and is performed primarily in a typical indoor office setting with cubicles, offices, and conference rooms. Low to moderate noise and interruptions typical of an office setting, such as peer conversations, computers, printers, and phones.
Work Authorization / Requirements
To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR), you must be one of the following: a U.S. citizen, a lawful permanent resident of the U.S., a protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR
here
.
Note: This position is not eligible for visa sponsorship.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer / Veterans / Disabled
NextFlex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status of protected veteran, or any other protected category under applicable federal, state, and local laws.
Salary Description $22.00 - $24.00 Hourly Rate
Information Technology Intern, application via RippleMatch
Information systems technician job in San Jose, CA
This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent.
About RippleMatch
RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.
Requirements for the role:
Currently pursuing a Bachelor's or Master's degree in Information Technology, Computer Science, Information Systems, or a related field.
Basic understanding of IT infrastructure components (servers, networking, and storage), software applications, and security protocols.
Familiarity with operating systems such as Windows, mac OS, and Linux.
Ability to assist with troubleshooting, software installation, and system maintenance.
Strong analytical and problem-solving skills, capable of addressing technical issues.
Good organizational and project management skills, with the ability to manage multiple tasks and contribute effectively to team projects.
Effective communication and interpersonal skills, essential for providing user support and working collaboratively within IT teams.
Eagerness to learn new technologies and IT support techniques.
Proactive approach to learning and applying information technology solutions.
Auto-ApplyNetwork Support Technician
Information systems technician job in San Jose, CA
Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
Responsibilities:
* Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
* Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
* Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
* Assist in testing, applying, and maintaining server configurations and related security patches.
* Assist in maintaining and checking the health of systems and backups to include restore testing.
* Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
* Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
* Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
* Provide inventory support and input to the provided inventory system for the customer.
* Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
* Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
* Conduct or provide new equipment deployments and/or requested deployment support.
* Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
* Analyzes functional business requirements and design specifications for functional activities.
* Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met.
* Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
* Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
* Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.
Required Skills/Experience:
* Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
* Associate Degree or equivalent experience.
* 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role.
* Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
* General knowledge network products and systems.
* Experience in a rapid paced, time sensitive, high-quality environment.
* Must have excellent team skills and collaboration skills.
* Attention to detail and follow-through.
* Ability to work with minimal supervision.
* Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
* Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
* If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.
Preferred Skills/Experience:
* Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
* Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
* Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
* Experience evaluating system performance results and recommending improvements or optimizations.
* Experience performing IT hardware repairs and installing replacement parts.
* Experience planning and leading technology assignments and projects.
* Prior hands-on experience with the setup, configuration and administration of servers and backups.
* Experience functioning as a technical expert across multiple project assignments.
* ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.
Physical and/or Mental Qualifications:
* Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
* This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.
EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.
Salary Range: $55,000 - $72,000
The annual base salary range considers additional factors including, but not limited to, knowledge, skills, and abilities; relevant experience; education; certifications; and geographic location. Inserso cares about the health and wellbeing of its employees and their families. In addition to base salary and dependent upon your employment status, Inserso provides a comprehensive benefits package, to include Health Insurance; Short and Long-Term Disability; Life and AD&D Insurance; 401(k); Company-Paid Holidays; and Paid Time Off (PTO) for vacation/personal matters.
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Information systems technician job in San Jose, CA
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training