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Information systems technician jobs in San Bernardino, CA

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  • Rad Tech Breast Center and Imagine Full Time Days

    Desert Regional Medical Center 4.7company rating

    Information systems technician job in Hemet, CA

    Welcome to Hi-Desert Medical Center, where you'll benefit from: A 59-bed acute primary care facility offering you and your family first-rate health care close to home A wide range of quality inpatient and outpatient diagnostic, treatment and rehabilitation services, home health and hospice services, and a variety of community outreach programs A dedicated team of quality, caring, health care professionals POSITION DESCRIPTION: The cardiovascular technologist (CVT) works as a member of the Cardiovascular Cath Lab (CCL) team of medical professionals. Under direction of the CCL Director, the CVT is responsible for assisting physicians during diagnostic Et interventional procedures by performing Scrub, Circulator, or Monitor functions. The technologist is responsible for the operation Et maintenance of equipment and supplies in the CCL. The technologist must possess the knowledge Et skills level of basic and complex invasive procedures which may include PTCA, stents, IABP placement and operation, thrombolysis procedures, coils, and peripheral interventions. The CVT is responsible for patient safety in the CCL and must be able to recognize cardiac arrhythmias and respond according to emergency protocols, operate external cardiac pacemaker and defibrillator. The technologist must be willing and able to rotate through the following roles: 1. Scrub Performs surgical prep and draping of the patient, assists the physician with equipment operation Et device preparation. Equipment includes needles, wires, catheters, and medications. 2. Circulator Moves about the lab during the procedure providing equipment to the scrub tech. as needed. Attends to the needs of the patient as well as ensuring proper use of patient monitoring equipment. Assists in adhering to aseptic sterile technique. 3. Monitor Monitors vital signs during the procedure. Documents the procedure and creates a medical record. Records intra- cardiac/arterial pressures and waveforms. Is responsible for interdepartmental communications. ********** QUALIFICATIONS: 1. Associates Degree in Invasive Cardiovascular Technology or Cardiovascular Technologist Certificate from an accredited school or eligible for the RCIS exam administered by CCI, completion within one year of hire date. 2. Minimum of three years experience in a Cardiac Catheterization Laboratory. 3. Certification in Basic Cardiopulmonary Life Support, must obtain certification in Advanced Cardiac Life Support within 6 months of hire date. 4. Preferred Current California American Registry of Radiologic Technologist (ARRT) Licensure with Current California Fluoroscopy Certification. Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
    $37k-56k yearly est. Auto-Apply 13d ago
  • Medical Support Specialist - BiLingual Spanish

    Biolife Plasma Services 4.0company rating

    Information systems technician job in Moreno Valley, CA

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA) Current Cardiopulmonary Resuscitation (CPR) and AED certification Fulfill state requirements (in state of licensure) for basic IV therapy Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist Two years in a clinical or hospital setting More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - CA - Moreno Valley U.S. Hourly Wage Range: $36.96 - $50.82 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - CA - Moreno ValleyWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt No
    $37-50.8 hourly Auto-Apply 1d ago
  • Technical Support

    LTS-Video Solutions for Security Professionals

    Information systems technician job in Industry, CA

    Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered
    $39k-65k yearly est. 2d ago
  • Desktop Support Technician

    Akkodis

    Information systems technician job in Adelanto, CA

    Akkodis is seeking an Desktop Support Technician for an onsite, 6+ month contract opportunity with our global technology client located in Adelanto, CA. (Must be local). Rate: $22-28/hr. on W2 The rate may be negotiable based on experience, education, geographic location, and other factors. This position provides technical support for the installation, repair, and preventive maintenance of personal computers and related systems, including various peripheral devices. The role involves performing moderately complex installations, upgrades, and backups of software and hardware applications. The individual determines methods and procedures for resolving routine software and hardware failures and may identify network issues related to personal computers. The technician provides technical information, prioritizes tasks, and determines appropriate actions for routine requests from employees at all levels. They are also responsible for preparing and maintaining various electronic and hard copy reports and logs. Requirements: Experience with PC hardware/software installation and troubleshooting Knowledge of peripheral devices and network connectivity issues Ability to prioritize tasks and provide technical information to end-users Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
    $22-28 hourly 3d ago
  • Desktop Support Specialist

    Insight Global

    Information systems technician job in Irvine, CA

    Title: Healthcare Technology Support Analyst Duration: 3-6-month contract to hire Pay Rate: $30/hr- $40/hr W2 Required Qualifications: Ability to establish and maintain effective working relationships across the Health System by demonstrating exemplary customer service skills. Ability to work flexible hours, including nights and weekends Working knowledge of wireless network configurations and limitations related to a clinical environment Strong interpersonal communication skills to effectively interface with internal and/or external customers Understanding of Networking Terminology such as DNS, DHCP, WINS Thorough understanding of Microsoft Active Directory and Group Policies Prior experience supporting and configuring BioMedical devices interfacing to EMR's such as Epic, Allscripts or Cerner Ability to independently problem solve End-user Computing issues Prior experience supporting clinical end users in a rapidly changing environment Knowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer system Comfortable with support in Clinical areas such as Operating Rooms, Emergency Department and ICU 4+ years desktop support experience in a networked business environment Extensive experience with Windows Experience with Device Integration middleware such as Capsule, DeviceConX and Cerner General knowledge of Phone devices and support of communications applications such as Voalte Experience using Microsoft Office Applications Preferred Qualifications: Experience working with Epic EMR and its various modules Prior experience supporting end users in the Clinical environment Prior experience supporting Biomedical Device Integration
    $30-40 hourly 2d ago
  • Hardware Technician

    Belcan 4.6company rating

    Information systems technician job in Tustin, CA

    In this role, you"ll be part of the team responsible for reliability and manufacturing testing of Our Client Group Technologies electrical hardware including Level 3+ ADAS, telematics, infotainment, battery management, and zonal Electronic Control Units (ECUs). Our team builds custom automated test solutions that include internal-facing software, low-level firmware, data management platforms, and custom electromechanical hardware. These solutions get deployed internally, at external labs, and contract manufacturing facilities. You"ll be a key technical part of the team and will work with the engineering leads to conduct reliability and manufacturing testing, review and report test data, build first articles, redline schematics, and troubleshoot issues. Responsibilities Operate software user interfaces to exercise test equipment during hardware bring up. Validate systems functionality by using standard lab equipment such as oscilloscopes, power analyzers, power supplies and digital multimeters. Own calibration and mechanical setup of thermal and vibration chambers. Troubleshoot, root cause, and document DUT, test equipment, and harness failures. Perform circuit board electronic modifications such as component rework, soldering/de-soldering of electronic components, etc. Support commissioning of new systems. Qualifications Technical degree or relevant experience in electronics testing. Able to read electrical schematics, drawings, and manufacturers" product data sheets. 5+ years of experience building automated test equipment (ATE) or industrial automation systems. Experience using power tools. Experience with soldering and circuit board re-work. Experience with electrical testing using laboratory tools. Ability to use Microsoft and Google productivity applications: spreadsheets, word processing, presentation Able to move/lift test boxes and instrumentation. Hands-on approach: proactively identifies and fills in gaps where needed.
    $48k-66k yearly est. 5d ago
  • IT Support Technician

    Shin Yen Retail Property Management

    Information systems technician job in Chino, CA

    IT Support Technician - Part-Time - Job Description About Us: Shin Yen Retail Property Management is a premier commercial real estate company with a diverse portfolio of shopping centers and retail properties. We are committed to excellence in property management, investment, and client service. As part of our continued growth, we are seeking a proactive and skilled IT Support technician to join our team. This role ensures the smooth operation of office technology and IT systems, supporting both operational efficiency and employee productivity. Position Overview: The Part-Time IT Support technician will provide technical support across our office environment, maintain IT infrastructure, and assist in implementing technology solutions. This role requires strong technical knowledge, excellent problem-solving skills, and the ability to manage IT needs for a growing commercial real estate office in a professional and timely manner. Key Responsibilities: Technical Support & Troubleshooting Provide day-to-day IT support to employees for hardware, software, and network issues, both on-site and remotely. Install, configure, and maintain computers, printers, phones, and other office technology. Troubleshoot and resolve issues with operating systems, applications, peripherals, and connectivity. Assist employees in using office software, collaboration tools, and other IT systems. Network & Systems Maintenance Monitor and maintain local area networks (LAN), Wi-Fi, and VPN connections. Assist in server and cloud system maintenance, including backups and security updates. Ensure proper configuration and security of devices, user accounts, and software. IT Administration & Documentation Maintain accurate IT inventories and records of equipment, software licenses, and configurations. Track support requests, resolutions, and recurring technical issues. Prepare IT reports and recommendations for management on technology improvements and upgrades. Cybersecurity & Compliance Implement and monitor IT security best practices, including antivirus, firewall, and access controls. Assist in ensuring compliance with data protection policies and regulatory requirements. Support secure handling of sensitive company and tenant information. Project & Vendor Support Assist in technology-related projects, such as system upgrades or new software rollouts. Coordinate with third-party vendors and service providers for IT support and maintenance. Recommend and help implement technology solutions to improve office efficiency. Qualifications: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of IT support or help desk experience in an office environment. Proficiency in Windows and/or Mac operating systems, Microsoft Office Suite, and common business software. Basic knowledge of networking, servers, and cybersecurity practices. Excellent organizational and problem-solving skills, with attention to detail. Strong verbal and written communication skills, capable of assisting non-technical staff. Ability to work independently and collaboratively in a team environment. Preferred Qualifications: IT certifications such as CompTIA A+, Network+, Microsoft, or Cisco. Experience supporting offices with 20+ employees or managing small-scale IT infrastructure. Job Type: Part-time Pay: $22.00-$24.00 per hour Schedule: Monday to Friday No weekends Work Location: In person
    $22-24 hourly 2d ago
  • Field Fix & Support Technician

    King Stud Contracting Inc.

    Information systems technician job in Temecula, CA

    Now Hiring: Construction Field Helper / “Fix-It Felix” Company: King Stud Contracting Inc. Pay: $32/hour + Gas Card About the Role: This position is ideal for someone who enjoys variety, problem-solving, and working in the field. You'll assist with day-to-day construction tasks, deliveries, and light handyman work - essentially being our go-to “Fix-It Felix” who keeps projects running smoothly. Responsibilities: • Assist with small repairs, punch list work, and general construction support • Help with deliveries, hauling materials, and installation tasks • Maintain clean and organized job sites • Support field superintendents and project managers • Perform handyman-style work and last-minute fixes Requirements: • Must have a reliable pickup truck (required) • Must be available and flexible with schedule • Must be willing to drive anywhere (Southern CA and nearby regions) • Basic tools required • Strong work ethic, problem-solving mindset, and attention to detail • Prior construction or handyman experience preferred Compensation: • $32/hour • Gas card provided • Opportunities for full-time growth and advancement
    $32 hourly 5d ago
  • Learning Management System Specialist

    Softworld, a Kelly Company 4.3company rating

    Information systems technician job in Irvine, CA

    Job Title: Learning Management System Specialist Onsite Requirements: Absorb LMS experience Strong LMS experience including implementation Exceptional communication skills Job Description: Implementation & System Maintenance Develop and execute a post-implementation roadmap aligned with organizational priorities. Ensure data migration, user roles, permissions, and integrations are properly set up. Process Design & Standards Establish standardized workflows for course creation, assignment, reporting, and user management. Document governance guidelines, naming conventions, and version control practices. Define quality and accessibility standards to ensure a consistent learner experience. Training & Adoption Create admin and end-user guides, quick reference materials, and SOPs. Deliver training sessions for content creators, managers, and system admins. Support adoption through communication strategies and best practice sharing. Best Practices & Continuous Improvement Research and implement LMS best practices to maximize system effectiveness. Recommend process improvements and system enhancements post-launch. Serve as a point of contact for troubleshooting during the contract period. Skills/Experience: Experienced with launching and managing LMS platforms (Absorb a plus!). Demonstrated ability to create process documentation and system governance guidelines. Comfortable writing process docs, setting standards, and driving consistency. A clear communicator who knows how to make the technical approachable (and maybe even fun). Exceptional project management and stakeholder communication skills. Ability to work independently, prioritize competing tasks, and meet deadlines. Experience supporting large-scale rollouts and change management. Knowledge of analytics and reporting within LMS platforms. Familiarity with corporate branding and learner experience design. Organized, detail-oriented, and always forward-looking. Bonus Points If You: Have rolled out LMS platforms in fast-paced, fashion-forward environments. Know SCORM, xAPI, or other learning tech standards. Can make reporting and analytics not just useful, but stylish. Required Skills: Experienced with launching and managing LMS platforms (Absorb a plus!). Demonstrated ability to create process documentation and system governance guidelines. Comfortable writing process docs, setting standards, and driving consistency. A clear communicator who knows how to make the technical approachable (and maybe even fun). Exceptional project management and stakeholder communication skills. Ability to work independently, prioritize competing tasks, and meet deadlines. Experience supporting large-scale rollouts and change management. Knowledge of analytics and reporting within LMS platforms. Familiarity with corporate branding and learner experience design. Organized, detail-oriented, and always forward-looking. Desired Skills: Have rolled out LMS platforms in fast-paced, fashion-forward environments. Know SCORM, xAPI, or other learning tech standards. Can make reporting and analytics not just useful, but stylish. Degree Requirements: BA or BS, any field **3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future**
    $105k-165k yearly est. 5d ago
  • Technical Writing Specialist

    Ledgent Technology 3.5company rating

    Information systems technician job in Irvine, CA

    The main function of this technical writing specialist position is to develop, create, and update training materials supporting Edwards's Manufacturing Execution System (MES) following Good Manufacturing Practices (GMP). Key Responsibilities: * Edit and create manufacturing system training materials (Standard Operating Procedures, basic visuals/ flow charts, storyboards for web based content, etc.) in collaboration with Engineers * Create reusable templates where possible for training materials that will allow for rapid expansion of standardized content * Assist in the maintenance of documentation in a standard format following established guidelines * Partner with team members to facilitate clarification or explanation of reference materials and technical documentation * Review documents for style, clarity, grammar, and punctuation * Prepare materials for the change management process by gathering supporting documents and staging for formal review * Identify and correct inconsistencies of thought, development, or organization and gain consensus with authors to make appropriate adjustment in documents and procedures * Assist in interfacing with stakeholders (e.g, production employees, technicians, engineers, project teams, regulatory teams and management) to develop an understanding of the product, component, or device changes * Other duties assigned by Leadership Additional Skills: * Proven expertise in Microsoft Office Suite including Word, Excel, Powerpoint, and Publisher; Microsoft Visio preferred * Experience working with/ supporting major enterprise systems such as Enterprise Resource Planning (ERP), Manufacturing Execution System (MES), Product Lifecycle Management (PLM) style systems preferred * Excellent editing and proofreading skills * Excellent written and verbal communication skills in English including negotiating and relationship management skills * Excellent problem-solving and critical thinking skills * Full knowledge and understanding of policies, procedures and guidelines relevant in the development of technical documentation * General knowledge of documentation (e.g, procedures, routers, process sheets, technical summaries, protocols, and test reports) * Excellent technical writing skills * General knowledge of product assembly procedures * Ability to manage competing priorities in a fast paced environment * Strict attention to detail * Must be able to work in a team environment, including inter-departmental teams and key contact representing the organization on projects Education and Experience: * Bachelor's Degree or equivalent in related field * 5-7 years of experience required Desired Skills and Experience Roth Staffing is looking for a Sr Technical Writing Specialist All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $45k-72k yearly est. 2d ago
  • Technical Support Representative

    Inmode 4.2company rating

    Information systems technician job in Irvine, CA

    Technical Support Representative (Electronic/ Electro-mechanical, not IT) Department: Service In Office, On-site InMode is a leading global provider of innovative medical technologies that develops, manufactures, and markets devices harnessing novel radiofrequency (RF) technology. The company strives to enable new emerging Aesthetic and surgical procedures and improve existing treatments. By leveraging its medically-accepted, minimally-invasive RF technology for simultaneous subdermal adipose remodelling and skin tightening, InMode offers a comprehensive portfolio of products for plastic surgery, gynecology, dermatology, otolaryngology, and ophthalmology. Position Summary: This full-time Technical Support Representative will join the service team. Duties include but are not limited to: talking with customers over the phone to determine their specific hardware technical problem, documenting of errors/problems through our ERP system (QAD) and other platforms (Salesforce), as well as providing occasional system maintenance support (will be trained). This role is mostly customer support/ customer service with some electromechanical technical work. Our Service team works on our Radio Frequency laser platforms that we sell to private practice doctors. When customers need help with a technical issues, they call our Service team for help troubleshooting and the support rep tries to troubleshoot the issues and works with the technicians if great help is needed. If the team (technical support with the technicians), cannot resolve the issues, we then drop ship the platform to our office for a technician to get into the device and solve. This role mostly talks with customers over the phone to determine their specific technical problem, documenting of errors/problems through our ERP system (QAD) and other platforms (Salesforce), as well as provides occasional system maintenance support. It will be 95% Phone support with 5% hands on system services work. Duties and Responsibilities: Troubleshoot basic level equipment problems over the phone directly with our customers Escalate issues to Technical Support Representative II, if needed Effectively manage a large quantity of incoming calls Report errors and problems through our ERP system (QAD) Update and maintain our databases on a regular basis to ensure consistent and accurate data Handle complaints, provide appropriate solutions and follow up to ensure resolution was met Reading of schematics for troubleshooting purposes Testing and light repair of medical devices per needs Learns and understands Basic level understanding of InMode's products Other duties or projects as assigned Qualifications: Associate's Degree in Electronics/Engineering, preferred but not required 1-3 year experience of customer service, preferred Basic understanding of circuit analysis, and basic working knowledge of electrical equipment preferred but not required Computer skills a must, with Microsoft Office (Word, Excel, Outlook) Must have excellent oral and written communication skills Must possess great analytical and problem-solving skills Excellent organizational skills, attention to detail, and multi-tasking capability Strong team player a must Other Preferred Knowledge, Skills, and Abilities: Enterprise resource planning (ERP) experience is preferred but not required, QAD Customer service experience Excellent phone etiquette Medical device experience is a plus Laser experience is a plus
    $34k-42k yearly est. 2d ago
  • Technical Support Specialist Tier III

    Amen Clinics, Inc., a Medical Corporation 4.1company rating

    Information systems technician job in Costa Mesa, CA

    The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.
    $45k-56k yearly est. Auto-Apply 43d ago
  • IT Support Analyst

    Monster 4.7company rating

    Information systems technician job in Corona, CA

    Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A day in the life: Jump into the thrilling world of Monster Energy as part of our IT Help Desk team! In this dynamic role, you'll manage the Help Desk ticketing system and phone queue with style. Keep our mobile devices in top shape by resolving issues, installing cutting-edge hardware and software, and supporting our amazing end users. As the tech wizard for our mobile devices, you'll handle everything from smartphones and tablets to PCs and MACs. Your tasks include equipment deployments, user support and training, and managing our mobile device management system. Plus, you'll document your heroic actions with quick and efficient ticket resolutions. Ready to make a monster impact? Let's go! The impact you'll make: Respond to requests for technical assistance in person, via phone or electronically Address specific queries, troubleshoot problems and issues, interact with other members of the IT Team, perform IT installations, carry out supplementary IT tasks, work on new applications and liaise with external vendors Diagnose and resolve technical hardware and software issues for deployed IT equipment Research questions using available information resources Advise user on appropriate action Follow standard help desk procedures Log all help desk interactions Administer Help Desk software Redirect problems to appropriate resource Identify and escalate situations requiring urgent attention Track, route problems and requests while documenting resolutions Stay current with system information, changes and updates Provide help desk support and resolve problems to the end user's satisfaction Monitor and respond quickly and effectively to requests received through the IT Help Desk Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority Modify configurations, utilities, software default settings, etc. for the local and remote workstations Utilize and maintain the Help Desk tracking software Assist with on-boarding of users, manage equipment setup and deployment for new employees Assist with employee departure process, manage equipment retrievals and asset re-assignment Install, test and configure peripheral equipment and software Maintain inventory of all equipment, software and software licenses Manage users and computers in Active Directory Configure, deploy, repair and troubleshoot mobile devices Perform replacement/exchange equipment procedures with end users and wireless carriers Provide training to end users on the use of mobile devices and related software Perform tasks in compliance with current IT and company policies. Who you are: Basic Requirements: High school diploma or equivalent CompTIA A+ Certification Candidate will have obtained or in the process of earning a Microsoft Associate/Professional Certificate 1 year experience working in an IT ticketing system Experience working ITIL environment Key Competencies: Oral and written communication skills Learning skills Customer service orientated Problem analysis Problem-solving Adaptability Planning and organizing Attention to detail Ability to multi-task and work in a fast paced environment Preferred Requirements: Bachelor's Degree in Information Systems, Business, Communications or related field 2 years of relevant technical experience Microsoft Certified Professional 2+ years of experience in Apple iOS deployments and Mobile Device Management Systems Experience with Microsoft System Center Service Manager Monster Energy provides a competitive total compensation. This position has an estimated hourly rate of $27.00 - $36.00 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.
    $27-36 hourly 5d ago
  • Help Desk Technician, Tier II (55733)

    The Hiller Companies, LLC 4.3company rating

    Information systems technician job in Orange, CA

    The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The IT Help Desk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Help Desk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization. Pay Range: $34.91/hour - $40.72/hour Key Responsibilities: * Respond to incoming support requests in a timely and courteous manner. * Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems. * Document and track all support requests in a help desk ticketing system. * Escalate complex issues to higher-level support staff as needed. * Install, configure, and maintain software applications and operating systems. * Perform regular maintenance tasks on hardware and software systems. * Provide end-user training on software applications and systems. * Communicate technical information to non-technical users in a clear and concise manner. * Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues. * Other duties as assigned. Qualifications What We Are Looking For: * Bachelor's degree in computer science or related field preferred. * CompTIA A+ certification or equivalent experience required. * 2+ years experience working in a help desk or technical support role. * Tier 2 experience preferred. * Proficiency in Windows operating systems. * Knowledge of networking concepts and protocols. * Familiarity with common IT problems and their solutions. * Knowledge of IT security best practices. * Awareness of the company's IT policies and procedures. * Strong problem-solving and analytical skills. * Excellent communication and interpersonal skills. * Technical skills to diagnose and fix hardware and software issues. * Ability to effectively explain technical issues to non-technical staff. * Customer service skills to provide a positive experience for staff seeking help. * Ability to manage multiple issues simultaneously. * Capability to learn new technologies quickly. * Ability to work under pressure and manage stressful situations. * Capability to work effectively in a team and collaborate with other departments. * Ability to work independently and as part of a team. Physical Requirements: * Manual Dexterity: This is often required for tasks such as assembling and disassembling hardware, connecting cables, or handling small components. * Visual Acuity: Technicians often need good vision to read small text on screens, identify specific hardware components, or discern color-coded wires. * Sitting and Standing: Many IT Help Desk roles involve long periods of sitting at a desk. However, they may also require standing, such as when setting up hardware or moving around the office to deal with on-site issues. * Lifting: Depending on the setup, technicians may need to move or lift moderately heavy equipment, like desktop computers, servers, or printers. * Stamina: In some cases, working overtime to resolve urgent issues or complete important updates might be necessary, which requires stamina. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun. Most employee benefits start from the first day of employment, including: * Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education * Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off * Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs * Career advancement potential within a growing company. Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
    $34.9-40.7 hourly 48d ago
  • IT Technician

    Voyage One

    Information systems technician job in Cerritos, CA

    Company Background Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity. Job Description Job Summary We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products. Responsibilities Installing and updating computer hardware/software products. Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.) Assisting in the running of cables. Placement and installation of digital and network devices. Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems. Assessment of technical questions along with their proper escalation. Creation/termination of user accounts. Setting up computer/network security measures as well as configuring network access for individual users. Offering technical support on-site, via phone, email and remotely via extended computer access as required. Qualifications Requirements Associate or BS in Computer Science, Information Technology or related field. 2+ years of technical experience as a desktop analyst/technician. CompTIA A+ certification a PLUS. Ability to prioritize tasks and work independently. Problem solving attitude. Strong oral and written communication skills. Additional Information Full-time Compensation: Above Market + Benefits Location: Cerritos, CA
    $50k-96k yearly est. 5d ago
  • IT TECHNICIAN

    Petro-Diamond Inc.

    Information systems technician job in Irvine, CA

    Job Description IT Technician Reports to: IS Director Non-Exempt Responsibilities: You will be responsible for the application and deployments of systems analysis techniques, procedures, including consulting with users to determine hardware/software requirements for system functional specifications. You will be working with others to assist in areas such as: design, development, documentation, analysis, creation, testing or modification of computer systems or programs, including proof of concept (POC), based on and/or related to users and system design specifications. You will be working with be design, documentation, testing, creation or modification of computer programs related to machine operating systems; or a combination of the aforementioned duties, the performance of which requires the same level of skills. Other Responsibilities: Primary go-to person for all IT support catering to users locally and remote locations. Be able to handle various IT Support and HELPDESK requests by troubleshooting, isolating, and resolving issues. Maintain issue logs and resolutions to build knowledgebase within SharePoint or file server. Support and roll out hardware installation such as but not limited to: CCTV, printers, servers, workstations, network equipment, firewalls, switches, WAPs, and/or server room equipment. Roll out software and application installations ensuring optimal system resources. Network administration, including backup, security management, AD user accounts, O365 and M365, Exchange, Entra, and MS Admin Center. Support the network and computing infrastructure plan and recommend optimizations. Manage phone system extensions and users. Create and maintain documentation for IT infrastructure. Maintain IT Asset Management log. Assist with technology planning. Assist with day-to-day activities for other departments such as accounting and marketing functions as needed. Provides off-hours support of users locally and remote locations on occasion as a back-up. Perform other duties as assigned. Required Skills: Be extremely personable with a great working attitude to helping user with minimal skills. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Know MS Excel skills in the areas of filters, pivots, database connections, and VBA. Have analytical skills required to analyze and resolve issues in the areas of responsibility. Demonstrated knowledge of Windows servers and desktop products. Familiarity with Linux servers (Ubuntu & Redhat). Demonstrated knowledge of remote access setup for users. Demonstrated ability to administer a 100+ node network, including SonicWall firewalls; CISCO acceptable. Working knowledge of SCALE Computing VM System; VMWare acceptable. Working knowledge of VOIP systems and Polycom equipment. Broadvoice preferred. Working knowledge of backup solutions. Carbonite backup system preferred. Working knowledge of Microsoft Server, Active Directory, VPN, and SAN management, and MS Admin Center. Working knowledge of antivirus solution. Crowdstrike preferred. Working knowledge of Active Directory, MS Entra, and NETLOGON. Demonstrated ability to support networked printers and MFPs. Ability to manage multiple projects, activities, and tasks simultaneously. Discretion in dealing with confidential material. Ability to clearly and concisely convey and be able to document issues and resolutions. Must have valid driver's license. Must be US Citizen or Permanent Resident (I-551). Must be able to lift 50 pounds as needed. Other Requirements: Overall experience in the IT field between 2 to 4 years. Extreme fast learner. Base Compensation: Hourly rate to be determined based on experience and education.
    $50k-95k yearly est. 2d ago
  • IT/OT Technician

    Biophase Solutions

    Information systems technician job in Orange, CA

    Job DescriptionBioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for an IT/OT Technician to work for a leading Greater South Orange County area CDMO.Pay Rate: $25-40+/hour depending on experience.Contract: 4-6+ months (with possibility of conversion) Summary:Provide onsite, hands-on support for the physical implementation of a Chromatography Data System (CDS) migration project, with a focus on technical IT activities including client setup, instrument connectivity, and network coordination within a GxP-regulated lab environment.Responsibilities:The contractor will support limited, clearly defined activities within the overall project scope, focusing strictly on technical implementation and infrastructure support: Lab Equipment and Client Workstation Setup Physically install, cable, and configure laboratory PCs and client terminals used for CDS. Confirm network connectivity of CDS clients to the domain or local environment. Assist with installing approved drivers and software required for instrument communication. Instrument-to-PC Integration Support Connect lab instruments (e.g., HPLCs, GCs, UV-Vis) to workstations via USB, serial, or Ethernet as applicable. Assist in confirming basic communication between instruments and client software (under guidance from CDS vendor or lead system admin). Troubleshoot hardware or connectivity issues during physical setup. Server Room and Network Coordination Support racking, patching, and physical organization of virtual host servers or lab switches as directed. Coordinate with the IT/OT network team to label and route network cables, verify IP assignments, and validate VLAN connectivity. Document physical connections and device labeling per plant standards. User Access and Device Configuration Assist with domain-join and basic Windows configurations on lab clients under provided SOPs. Configure local or network printers and barcode devices as needed. Apply hardening settings and antivirus installations under OT team direction. Implementation Documentation and Handover Record installed asset information (PCs, instruments, network ports, cable labels, etc.) for CMDB and audit tracking. Document installation steps and provide feedback on physical setup procedures. Experience/Requirements: 2+ years of hands-on IT or OT support in laboratory or GMP-regulated environments Strong experience with Windows client configuration, instrument connectivity, and physical network setup Comfortable working in lab environments with strict documentation and procedural controls Basic understanding of GxP, ALCOA+, and validated system handling Familiarity with Active Directory, network troubleshooting, and desktop deployment Please send resumes to ******************* and visit our website at ******************* for additional job opportunities!!!
    $25-40 hourly Easy Apply 29d ago
  • Rad Tech Breast Center and Imagine Full Time Days

    Desert Regional Medical Center 4.7company rating

    Information systems technician job in Palm Springs, CA

    Who We Are We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community. Our Story We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care. We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others. Our Impact Today Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions. Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions. Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day. Welcome to Hi-Desert Medical Center, where you'll benefit from: A 59-bed acute primary care facility offering you and your family first-rate health care close to home A wide range of quality inpatient and outpatient diagnostic, treatment and rehabilitation services, home health and hospice services, and a variety of community outreach programs A dedicated team of quality, caring, health care professionals POSITION DESCRIPTION: The cardiovascular technologist (CVT) works as a member of the Cardiovascular Cath Lab (CCL) team of medical professionals. Under direction of the CCL Director, the CVT is responsible for assisting physicians during diagnostic Et interventional procedures by performing Scrub, Circulator, or Monitor functions. The technologist is responsible for the operation Et maintenance of equipment and supplies in the CCL. The technologist must possess the knowledge Et skills level of basic and complex invasive procedures which may include PTCA, stents, IABP placement and operation, thrombolysis procedures, coils, and peripheral interventions. The CVT is responsible for patient safety in the CCL and must be able to recognize cardiac arrhythmias and respond according to emergency protocols, operate external cardiac pacemaker and defibrillator. The technologist must be willing and able to rotate through the following roles: 1. Scrub Performs surgical prep and draping of the patient, assists the physician with equipment operation Et device preparation. Equipment includes needles, wires, catheters, and medications. 2. Circulator Moves about the lab during the procedure providing equipment to the scrub tech. as needed. Attends to the needs of the patient as well as ensuring proper use of patient monitoring equipment. Assists in adhering to aseptic sterile technique. 3. Monitor Monitors vital signs during the procedure. Documents the procedure and creates a medical record. Records intra- cardiac/arterial pressures and waveforms. Is responsible for interdepartmental communications. QUALIFICATIONS: 1. Associates Degree in Invasive Cardiovascular Technology or Cardiovascular Technologist Certificate from an accredited school or eligible for the RCIS exam administered by CCI, completion within one year of hire date. 2. Minimum of three years experience in a Cardiac Catheterization Laboratory. 3. Certification in Basic Cardiopulmonary Life Support, must obtain certification in Advanced Cardiac Life Support within 6 months of hire date. 4. Preferred Current California American Registry of Radiologic Technologist (ARRT) Licensure with Current California Fluoroscopy Certification. Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. ********** QUALIFICATIONS: 1. Associates Degree in Invasive Cardiovascular Technology or Cardiovascular Technologist Certificate from an accredited school or eligible for the RCIS exam administered by CCI, completion within one year of hire date. 2. Minimum of three years experience in a Cardiac Catheterization Laboratory. 3. Certification in Basic Cardiopulmonary Life Support, must obtain certification in Advanced Cardiac Life Support within 6 months of hire date. 4. Preferred Current California American Registry of Radiologic Technologist (ARRT) Licensure with Current California Fluoroscopy Certification. Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
    $37k-56k yearly est. Auto-Apply 5h ago
  • IT Technician

    Voyage One

    Information systems technician job in Cerritos, CA

    Company Background Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity. Job Description Job Summary We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products. Responsibilities Installing and updating computer hardware/software products. Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.) Assisting in the running of cables. Placement and installation of digital and network devices. Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems. Assessment of technical questions along with their proper escalation. Creation/termination of user accounts. Setting up computer/network security measures as well as configuring network access for individual users. Offering technical support on-site, via phone, email and remotely via extended computer access as required. Qualifications Requirements Associate or BS in Computer Science, Information Technology or related field. 2+ years of technical experience as a desktop analyst/technician. CompTIA A+ certification a PLUS. Ability to prioritize tasks and work independently. Problem solving attitude. Strong oral and written communication skills. Additional Information Full-time Compensation: Above Market + Benefits Location: Cerritos, CA
    $50k-96k yearly est. 60d+ ago
  • IT TECHNICIAN IV

    Petro-Diamond Inc.

    Information systems technician job in Irvine, CA

    Job Description IT Technician - Level IV Reports to: IS Director Exempt This is a newly created hands-on role responsible for ensuring the performance, reliability and continual improvement of the company's core IT services under the direction of the Director of IS/IT. The role oversees all aspects of infrastructure and various corporate applications such as but not limited to: ETRM, FS, TAS, M/O365 administration, service desk operations, cybersecurity, and IT project execution. The role highly interacts with upper management and plays critical part in ensuring IT support to all functional areas within the corporate office and the terminal facility. Responsibilities: Overseeing of all company's networking not limited to: firewalls, switches, WAPs, S2S VPN, Client VPN, etc. Strong understanding of the 7-layers ODI Model for troubleshooting is needed. Rack/Stack/Setup/Configure servers and clustered-servers for any purpose. Plan/provision/post-launch virtual machines for V2V/P2V migrations. Plan and provision proper backup of all servers. In-Depth knowledge of script via PowerShell. Overseeing the lifecycle of desktop hardware and software, including procurement, deployment, upgrades and disposal. Maintaining desktops operating systems, configurations, and security settings. Troubleshoot technical issues related to desktop computers and peripherals. Implement and enforce desktop security policies and standards. Manage user access controls and permissions. Lead and coordinate IT projects related to desktop infrastructure, including hardware deployments and software upgrades. Formulate project scope, timelines, budget, and deliverables for desktop-related IT programs. Collaborate with executive management in the understanding of the business requirements translated into technical specifications. Monitor project progress, identify risks, and implement corrective actions. Perform other duties as assigned, as the role evolves in the future. Required Knowledge & Skills: Program management and team leadership is required. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Superb ability and dexterity to manage multiple projects, activities, and tasks simultaneously. Intermediate knowledge of MS Excel in the area of filters, pivot tables, database connections, and VBA. High level of analytical skills to resolve issues in the areas of responsibility. Knowledge of Window servers and desktop products. Familiarity with Linux servers (Ubuntu & Redhat). Knowledge of remote access setup for users. Demonstrated ability to administer a 100+ node network, including SonicWall firewall; CISCO is acceptable. Working knowledge of following: SCALE Computing VM System; VMWare acceptable. VOIP systems and Polycom equipment. Broadvoice preferred. Backup solutions. Carbonite backup system preferred. Microsoft Server, Active Directory, VPN, and SAN management, and MS Admin Center. Antivirus solution. Crowdstrike preferred. Active Directory, MS Entra, and NETLOGON. Demonstrated ability to support networked printers and MFPs. Extreme discretion & confidentiality with the dealing with restrictive information. Ability to clearly and concisely convey and be able to document issues and resolutions. Work well with others. Good attitude and personable when it comes to interactions with internal and external customers. Must have valid California driver's license. Must be US Citizen or Permanent Resident (I-551). Must be able to lift 50 pounds as needed. Other Requirements: The company operates 24/7 schedule. This position is on-call for all off-hours, weekdays, and weekends. Backup support for vacation/holidays, as needed. Flexibility to accommodate variable demands is required and non-negotiable. Overall experience in the IT field between 5 - 7 years. Extreme quick learner. Compensation: To be determined based on experience and education.
    $50k-95k yearly est. 2d ago

Learn more about information systems technician jobs

How much does an information systems technician earn in San Bernardino, CA?

The average information systems technician in San Bernardino, CA earns between $34,000 and $97,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.

Average information systems technician salary in San Bernardino, CA

$57,000
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