Information systems technician jobs in San Buenaventura, CA - 134 jobs
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Firstsource 4.0
Information systems technician job in Thousand Oaks, CA
Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. American Recovery Service, Inc. - ARSI (a Firstsource company) in Thousand Oaks, California is a nationally recognized asset-recovery company.
With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.
Responsibilities:
Train assigned attorneys on clients and company's practices, goals, expectations and on Portals
Ensure attorneys have all documentation and costs needed to proceed with suit
Work assigned files on a day-to-day basis to ensure the information is updated and uploaded including case information, clearing exceptions as necessary
Review demand letters, lawsuits, all applicable motions, and actual court-stamped judgments
Ensure attorneys are properly, timely, and proactively updating files with notes such as collector notes and legal procedures
Review and notate files accordingly
Review attorneys paying files
Responsible for auditing and ensuring files are within compliance
Follow-up with attorneys for monthly collection projections
Ensure attorneys are remitting collections to company timely and properly
Respond to attorneys inquiries
Assist the department with duties and projects
Maintain adherence to all company policies and procedures
Adhere to assign work schedule
Attend meetings and training as requested
Compensation & Benefits:
Pay Range: $23-$24/hour
401k
Vacation & Sick Time
Medical, Dental, Vision and more
$23-24 hourly 3d ago
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Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in San Buenaventura, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-51k yearly est. 15d ago
Systems Support Specialist (Contingent)
Naughty Dog 4.0
Information systems technician job in Santa Monica, CA
This position is for temporary engagement through our staffing partner, DZConnex. Candidates must be authorized to work in the United States for this position.
This is an onsite role in Santa Monica, CA, and requires in-person attendance five days a week.
For 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of interactive storytelling, gameplay, and technology. Naughty Dog recently released The Last of Us Part I and The Last of Us Part II Remastered for the PS5. We're also proud to say that both games are now available for the first time on PC. We're currently busy at the kennel working on Intergalactic: The Heretic Prophet, and we'd love to find talented individuals to join us.
Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome diverse candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together.
Naughty Dog is seeking a Systems Support Specialist to join our IT team in supporting the studio. This role is ideal for a highly organized, detail-oriented individual with a passion for operational excellence across IT support, asset management, onboarding, and project coordination. The IT Coordinator will serve as a vital connection point between teams, vendors, and users-maintaining and improving the systems and workflows that keep our infrastructure running smoothly.
If you thrive on solving problems, supporting innovative technologies, streamlining processes, and collaborating with some of the most talented professionals in the industry, we'd love to hear from you!
What you will do:
Provide advanced technical support and resolving complex issues escalated from Tier 1 and Tier 2 support team
Design, build, and configure advanced custom PC workstations, ensuring optimal performance
Perform the installation, modification, and repair of hardware, software, and peripherals, including bespoke network devices, servers, and workstations
Develop and maintain detailed documentation, including standard operating procedures, technical manuals, and knowledge base articles
Efficiently provision new equipment and onboard/offboard users
Proactively identify recurring issues and propose long-term solutions or process improvements to prevent future incidents
Perform in-depth remote and on-site diagnostics, utilizing advanced troubleshooting techniques to identify and resolve intricate issues
Conduct basic to complex break-fix tasks, swiftly addressing any disruptions that may impact high-priority user productivity
Coordinate and execute user and server equipment relocations, ensuring minimal disruption to operations
Implementation of IT projects, including system upgrades, network enhancements, and the integration of new technologies
Support security initiatives, incident response, patching, anti-malware, and prevention
Regularly collaborate with other IT teams and departments within PlayStation Studios
Provide guidance, training and mentorship to junior staff, sharing knowledge and expertise
Stay up to date with the latest industry trends, technologies, and best practices
Additional responsibilities to be assigned as needed
What skills you will use:
Must Have 5+ years of experience in an advanced IT support role or similar capacity in a studio or enterprise environment
Proven track record of resolving complex hardware, software, and network issues
Proven ability to execute IT projects from conception to implementation
Expert technical skills in building and configuring PCs and servers
Expert knowledge of Windows 10/11 operating systems
Exceptional client-facing and communication skills, with experience providing white glove service to executives and VIP visitors
Expertise in Microsoft Office 365, including Teams, OneDrive, and SharePoint
Excellent problem-solving and analytical skills
In-depth knowledge of Microsoft Windows Administration tools: Active Directory, DHCP, DNS, Group Policy, Bitlocker
Experience with scripting languages such as Python, Bash, and Powershell
Solid understanding of A/V systems, live streaming hardware and software, and advanced multimedia tools
Familiar with various operating systems including Linux, Mac OS, Windows Server, and virtualized environments
Familiar with basic cybersecurity & privacy principles
Familiar with cloud systems such as AWS, Azure, and related technologies
Exhibits consistent high-quality work, effective teamwork, responsibility, and efficiency
Able to articulate complex issues and their broader implications, consistently presenting multiple viable solutions
Bonus Skills:
Proficiency in additional software tools, such as JIRA, Confluence, Wireshark, Visual Studio, Pro Tools, and Adobe Suite
Experience with automation such as Ansible, Jenkins, or other infrastructure as code platforms
Familiarity with gaming systems, particularly Sony PlayStation hardware, software interfaces, and peripherals
Knowledge of advanced server management, including Linux server environments and cloud-based systems
Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.
At SIE, working with our partners, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.$41-$45 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
$66k-92k yearly est. Auto-Apply 1d ago
IT Support Specialist
William Warren Properties 3.8
Information systems technician job in Santa Monica, CA
Full-time Description
The William Warren Group, Inc. (WWG) is a privately held, entrepreneurial self storage development, acquisition, property, and asset management company based in Santa Monica, CA. Since our inception in 1994, our focus has been on investments in major metro markets across the United States that offer significant cash flow, revenue growth, and long-term capital appreciation opportunities. The company owns and operates the StorQuest Self Storage portfolio of storage assets.
When you join The William Warren Group family, you are tapping into the power of a different kind of brand. We seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment, you are in the right place.
How you will make a Difference:
As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. You'll provide technical assistance to employees, troubleshoot issues, and maintain our systems.
Technical Support
Provide Tier 1 and Tier 2 technical support for end-user hardware, operating systems, applications, and remote connectivity issues.
Manage the help desk ticketing system (e.g., ServiceNow, SuperOps), documenting all requests, resolutions, and adherence to Service Level Agreements (SLAs).
Develop and maintain comprehensive IT documentation (KB articles, internal SOPs) to empower users and optimize help desk efficiency.
Troubleshoot and resolve intermediate network issues, including LAN/WAN connectivity, Wi-Fi access points, and VPN client issues for local and remote offices.
User Management
Manage the full user lifecycle (onboarding, transfers, offboarding), including provisioning and deprovisioning access to enterprise applications (e.g., Active Directory/Azure AD, M365/Google Workspace).
Configure, deploy, and maintain end-user devices (laptops, monitors, mobile phones) and install/manage standard software applications.
Manage the logistics of equipment distribution, shipping, and inventory tracking for branch and remote employees.
Provide IT support for physical office setup and staff relocations.
System Maintenance
Maintain a current and accurate IT Asset Inventory (hardware and software licenses).
Oversee and manage relationships with external IT vendors for key services like telephony (VoIP), ISP, and physical security systems.
Other Duties:
Flexibility to assist with projects and tasks outside of the primary scope as needed by the business.
Please note that you may be asked to perform a variety of duties from time to time, which may not fall strictly in your job description. For a variety of business, safety, and technical reasons, it is necessary that all positions at WWG maintain a high level of flexibility in reference to duties you will be expected to perform.
What Makes this Opportunity Awesome:
$69,000-$71,000 per year plus Bonuses
Make a difference and have a positive impact.
Take the lead on team initiatives, learn new skills, build your management capabilities, and take advantage of the many growth opportunities.
Contribute creatively to the organization's success by generating new and useful ideas
About You:
Experience: Minimum 3+ years of professional experience in an IT Support or Help Desk role (Tier 1/2).
Education: BA/BS degree in Computer Science, Information Technology, or a related field is preferred.
Essential Technical Expertise
Expert proficiency in supporting and troubleshooting Microsoft Windows 10/11 and strong familiarity with mac OS environments.
Hands-on experience with managing user accounts, groups, and permissions in Active Directory (AD) and/or Azure Active Directory.
Proven experience with Google Workspace (G Suite) administration and user management.
Foundational understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, and wireless connectivity.
Direct experience utilizing and managing a help desk ticketing system (e.g., ServiceNow, SuperOps).
Demonstrated ability to configure, deploy, and repair desktop/laptop hardware, mobile devices, and peripherals.
Critical Soft Skills
Exceptional Customer Service: Proven ability to build strong working relationships while maintaining a professional and patient demeanor, even under pressure.
Communication: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical users.
Problem-Solving & Autonomy: Excellent problem-solving and analytical abilities; ability to work independently, research and resolve complex issues, and quickly adapt to new technologies.
Organization & Adaptability: Exceptional organizational skills with the ability to manage multiple competing priorities, allocate time effectively, and thrive in a fast-paced environment.
At The William Warren Group, we believe in the talent of our people. It is our passion and commitment to excellence that drives our vast portfolio of properties to succeed. We take pride in all that we do and all that we represent. It is what makes us uniquely WWG. Ready to create the extraordinary? Come join us!
Additional Perks for eligible employees:
Medical, Dental and Vision
401(k) with Matching Contributions
Paid Time Off (PTO)
Holiday Perks
Performance-based Bonus
Team-building Events & Activities
Employee Assistance Program
Pet Insurance
The William Warren Group and StorQuest say NO to drugs
Equal Employment Opportunity
WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
To learn more about our awesome company check us out on ********************* and to apply visit *********************/careers
$69k-71k yearly 60d+ ago
Technical Support Specialist
CIO Solutions
Information systems technician job in Santa Barbara, CA
About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA.
About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you.
About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance.
Compensation Package Includes:
Competitive Salary
PTO/sick time
Health insurance
Dental and vision reimbursement program
FSA
401k retirement account
Disability and life insurance
Essential Duties and Responsibilities:
Communicate effectively with customers and co-workers
Resolve computer and network problems
Perform hardware maintenance and upgrades
Test new equipment configuration
Perform network device management
Implement policy management
Optimize system performance
Make equipment recommendations as required
Develop and implement improved policies and procedures
Document problem outcomes
Knowledge, Skills and/or Abilities Required:
Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support
Minimum of 3 years experience in software and technical systems customer service and support
Minimum of 2 years experience in Windows server maintenance, configuration and support
Proficiency in all Microsoft operating systems
College degree in technology field and/or professional certification
Remote IT systems and peripherals troubleshooting, configuration and management preferred
Knowledge and experience with one or more of the following:
Remote management and monitoring tools
Ticketing systems
Backup devices
Power supplies
APs, firewalls, routers, switches, network printers
Must work well with little supervision individually and in a team environment
Possess excellent verbal and written communication skills
Be available for on-call and after-hours support responsibilities
Customer-oriented and friendly attitude
Must have a California Drivers License and clean driving record
Please submit a cover letter and resume for consideration
$47k-82k yearly est. Auto-Apply 60d+ ago
On-Site Service Technician II
VPM Management
Information systems technician job in Oxnard, CA
This position is a live on-site role with a studio unit. It's a full-time position that reports to Gateway Plaza. This role will respond to after hour emergency calls and have an on-call rotating schedule with local sister properties. This position would also upkeep the property grounds, common areas, while completing other tasks and responsibilities as assigned. Gateway Plaza is a 105-unit Tax Credit property located in Oxnard, CA.
SUMMARY
As a Service Technician II, you will perform a variety of maintenance and repair duties that keep our communities in top condition. You will collaborate closely with the Property Administrator and ensure residents receive timely and professional service. Your daily work will directly impact the satisfaction and safety of our residents.
ESSENTIAL JOB FUNCTIONS
•Complete resident work orders within a 24-hour timeframe and provide clear documentation of completed services.
•Walk and inspect vacant apartments to assess repairs needed and report findings to the Property Administrator.
•Prepare vacant apartments for new residents by ensuring plumbing, electrical systems, doors, windows, flooring, and appliances are fully operational.
•Install fixtures such as window blinds, ceiling fans, locks, and light switches while maintaining safety and quality standards.
•Perform general maintenance including caulking, re-keying locks, and repairing or replacing plumbing and electrical components.
•Maintain accurate inventory of parts and tools, order supplies as needed, and keep workshops organized and safe.
•Demonstrates the ability to quickly learn, navigate, and adapt to various property management software systems to efficiently maintenance requests, and operational tasks.
•Ensure common areas, laundry rooms, pools, and parking areas remain clean, well-lit, and safe.
•Participate in the emergency on-call rotation, including evenings and weekends.
•Promote strong resident relations by responding to requests with professionalism and respect.
•Support property safety by reporting suspicious activity and ensuring safety devices function properly.
•Collaborate with the Leasing Office, Groundskeeper and assist with property upkeep when needed.
BENEFITS
Health Insurance
Dental Insurance
Vision Insurance
Accrued Vacation Time Off
401(k)
Employee Referral Program
Holidays Off with Pay
Qualifications
COMPENTENCIES
In this role, success comes from technical expertise, safety awareness, and strong interpersonal skills.
•Hands-on experience in residential property maintenance, including plumbing, electrical, HVAC, and appliance repair.•Knowledge of heating, cooling, and refrigeration systems with basic preventative maintenance skills.
•Ability to use hand and power tools safely, following safety standards and company guidelines.
•Strong written and verbal communication skills to interact with residents, co-workers, and vendors.
•Ability to read and follow written instructions, safety labels, and installation guides.
•Effective organizational and time management skills to meet deadlines and handle multiple tasks.
•Ability to detect and respond to safety hazards such as gas leaks, electrical issues, or water overflows.
•Problem-solving skills and the ability to manage difficult situations with professionalism.
•Flexibility to work in a fast-paced environment with changing priorities and emergency demands.
OTHER JOB REQUIREMENTS
•Ability to complete tasks requiring overhead work.
•Ability to lift, push, pull up to 50 lbs.
•Ability to lift and carry materials weighing up to 50 lbs.
•Ability to push, pull, bend and reach constantly.
•Ability to walk, stand constantly.
•Ability to walk up and down stairs safely frequently
$40k-59k yearly est. 7d ago
Desktop Support (Contingent)
Teledyne 4.0
Information systems technician job in Camarillo, CA
**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
**Responsibilities:**
Provide local client IT support for the LA Region, primarily for Teledyne Scientific & Imaging with home base being Thousand Oaks, CA. Install hardware/software, perform hardware refreshes, and manage break-fix of hardware/software.
Receives detailed instructions on new deskside tasks and/or projects, little to no guidance on routine tasks. Contributions generally require high attention to detail and can have impact on the organization.
**Essential Duties and Responsibilities** include the following. Other duties may be assigned.
+ Respond to all tickets assigned to the site's deskside support group and resolve issues efficiently and effectively.
+ Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved
+ Record and track interactions with end-users and related activities in the service desk tool
+ Create Knowledge Base articles as repetitive issues arise
+ Provide site IT support encompassing:
+ PC configuration and troubleshooting - OS, hardware, and software;
+ PC maintenance/preventative maintenance;
+ PC replacement (tech refresh)
+ Network cabling activities, where applicable
+ Printer installation, networking, configuration and troubleshooting;
+ New user setup on Active Directory network;
+ Support for client applications;
+ Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support
+ Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc.
+ Maintain department loaner equipment and administer checkout process
+ Review and record daily event logs
+ Call software and hardware vendors to request service regarding defective products
+ Support equipment used in conference rooms and auditorium
+ Provide IT support for all local systems/applications
+ Perform project work as directed
+ LA Regional Team
+ Be an essential part of the LA Region IT Team supporting multiple sites
+ Work closely with local site and with other team members using approved tools and reporting mechanisms to ensure that we follow the policies and procedures that have been put into place to ensure a safe, secure, updated computing environment
**Qualifications:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Education and/or Experience**
+ Associate's degree (A.S.) from two-year college or technical school in a related field or Information Technology certifications preferred and 3 years' experience in an Information Technology service & support role; OR
+ High School diploma or equivalent required and at least 5 years of experience in an Information Technology service & support role; or equivalent combination of education and experience.
**Computer Skills**
+ Detailed knowledge and intermediate understanding of the following technologies:
+ Windows 10
+ Active Directory
+ Microsoft Office 2016, 365 (including Outlook, Teams, etc.)
+ Current hardware
+ Ability to learn and adapt to new technologies.
**Salary Range:**
**Pay Transparency**
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
$44k-61k yearly est. 31d ago
IT Systems Support Specialist
Shield Healthcare 4.4
Information systems technician job in Santa Clarita, CA
Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.
Shield HealthCare is looking for an IT Systems Support Specialist to play a dual role in performing limited AS400 administrator functions and serving on the Shield IT Help Desk team solving customer problems and providing solutions to their needs. Requires 4+ years' experience with AS400 tasks and processes and 4+ years of hands-on Help Desk experience in a Windows environment interacting directly or via phone with internal business customers. This role has primary responsibility for performing and documenting daily AS400-related activities, escalating to Tier 3 Support when necessary. Across the full tech stack, troubleshoot and solve simple to complex issues, provision equipment and access, coordinate with IT Security, manage incident tickets and service requests, provide corporate outage and status communications, and help ensure seamless IT operations. This role is crucial to maintaining our high standards of customer service and technical excellence.
This is an on-site position in Valencia, CA.
JOB RESPONSIBILITIES:
AS400-Specific:
Perform routine AS400 processes such as daily, weekly, and monthly backups including tape rotation.
Ensure tapes are loaded and rotated internally and externally per company policy.
Upon request, acquire and prepare tapes for data recovery.
Support onsite and vendor resources when applying patches and upgrades or troubleshooting / addressing Mimix-related upgrades or issues.
Perform, monitor, and support Magellan 30-1 and MediCal 40-1 transmissions.
Provide on-demand reports
Set up file permissions and monitoring by L-Par.
Set up account permissions and perform table maintenance for access types
Monitor scheduling and submitting of jobs
Other AS400-support tasks as required by management
All Other Supported Platforms / Solutions:
Provide Tier 1 and Tier 2 level support for all end users including hardware, software, and access.
Assist users with system lockouts, onboarding and offboarding processes, including deploying and collecting hardware as needed.
Diagnose & document complex technical problems escalated from Level 1 support.
Assist with the installation, configuration, and maintenance of computer systems and peripherals.
Manage user accounts, permissions, and access rights across various systems.
Build and maintain knowledge of all user-facing systems to ensure a high level of support.
Maintain and perform system updates, patches, and software installations.
Document and track support requests and resolutions using the Fresh Service ticketing system.
Collaborate with other IT team members to identify and implement solutions to recurring issues.
Responsible for maintaining currency of Help Desk ticketing system and ensuring timely closure of all incidents and service requests, including performing root cause analysis.
Build proficiency in Fresh Service reporting and host rotating weekly Help Desk metrics reviews. Be inquisitive and actively participate during these reviews in problem identification and resolution brainstorming - we want your opinion!
Monitor and test all conference room components and functionalities at all sites on a frequent basis.
Maintain mobility device currency for OS and security updates via MDM services, including upgrades.
QUALIFICATIONS:
Requires 4+ years' hands-on experience with AS400 tasks and processes as defined in Accountabilities. This time can be concurrent with years of support for Windows-based solutions.
4 years' experience performing support for Help Desk Windows PC related issues including, but not limited to system installation, configuration, communication, maintenance upgrade and replacement.
Strong knowledge of PCs running Windows 11, MS Office O365, Microsoft Exchange, Basic Networking, and other applications.
Strong problem-solving skills on Windows applications, remote connectivity issues, and Single Sign-On.
Ability to work independently and as part of a team.
Practical problem solving and solid troubleshooting skills are a must.
Ability to handle multiple tasks in a fast-paced environment.
Works well with others in a team-oriented environment.
Excellent communication and white glove customer service skills.
Detail oriented in documentation and record keeping, ensuring information is accurate and up to date.
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus.
SALARY & BENEFITS:
$27-32/hour
Medical, Dental and Vision (Eligible first day of employment)
Flexible Spending Account
Life & Disability Insurance
401(k) with Company Match
Vacation and Sick Days
Paid Holidays
Education Assistance
Employee Referral Program
Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.
$27-32 hourly Auto-Apply 6d ago
IT Specialist goleta
Esrhealthcare
Information systems technician job in Goleta, CA
Job Description
IT Specialist goleta
IT Specialist will work closely with operations and management to implement and manage all IT aspects of the organization. Responsibilities include managing network infrastructure; overseeing computer and other hardware inventory; software management; CMMC and other compliance; and supporting test infrastructure. Qualifications desired but not required for this position are a bachelors degree, 5+ years of experience with IT infrastructure, the ability to work in a highly motivated team, excellent organizational skills, and excellent time management skills.
$79k-116k yearly est. 20d ago
IT Specialist
Aeluma, Inc.
Information systems technician job in Goleta, CA
The IT Specialist will work closely with operations and management to implement and manage all IT aspects of the organization. Responsibilities include managing network infrastructure; overseeing computer and other hardware inventory; software management; CMMC and other compliance; and supporting test infrastructure.
Qualifications desired but not required for this position are a bachelor's degree, 5+ years of experience with IT infrastructure, the ability to work in a highly motivated team, excellent organizational skills, and excellent time management skills.
$79k-116k yearly est. 60d+ ago
IT Helpdesk Support Specialist
Stockdale Capital Partners
Information systems technician job in Thousand Oaks, CA
About Us:
Stockdale Capital Partners is a real estate investment firm focused on opportunities across the Western US. We are seeking an enthusiastic IT Helpdesk Support Specialist to join our growing team.
Responsibilities:
Provide IT helpdesk support to users at The Oaks Mall management office and remote office locations.
Diagnose, troubleshoot, and maintain Windows 10/11 computers.
Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
Manage and resolve issues related to mall security cameras.
Assist users with remote support for technical issues.
Monitor and respond to tickets within the company's IT ticketing system.
Maintain IDF rooms and IT equipment in clean condition.
Provide technical guidance to end-users on IT tools, systems, and processes.
Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
Help write and maintain IT knowledgebase documentation.
Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
Assist with cyber security remediation efforts, including patching vulnerabilities and enforcing information security best practices.
Travel to our HQ office in Los Angeles and to other office locations including out of state when requested.
Preferred Experience and Skills:
Proven experience in providing technical support in an IT environment.
Proficiency with Office 365 applications.
Strong knowledge of Windows 10/11 operating systems.
Capable of troubleshooting and replacing computer hardware.
Experience with video conferencing tools (Zoom and MS Teams).
Familiarity with VOIP systems.
Patching and mounting network equipment on racks.
Familiarity with Microsoft Entra
Some knowledge of Windows Server operating system.
Some knowledge of Audio/Visual systems.
Experience with ConnectWise Automate Ticketing system or similar platforms is not required but preferred.
Key Attributes:
Strong problem-solving skills and attention to detail.
Ability to manage multiple tasks and priorities effectively.
Excellent communication and interpersonal skills.
A proactive and customer-focused approach to IT support.
Ability to lift equipment and boxes as needed.
Must have own reliable transportation.
Why Join Us?
Competitive salary based on experience.
Opportunity to work in a collaborative environment.
Gain experience with diverse IT systems and tools.
Be part of a team dedicated to delivering high-quality IT services.
How to Apply:
If you are passionate about IT and eager to contribute to a thriving team, we want to hear from you! Please send your resume and a brief cover letter highlighting your relevant experience to: ****************************
$41k-58k yearly est. Easy Apply 60d+ ago
Junior System Administrator
Pos360
Information systems technician job in Thousand Oaks, CA
POS360s mission is to accelerate the transition from traditional electronic cash registers to powerful new point-of-sale (POS) products. Our highly specialized systems address the specific pain points identified through over a decade of working with neighborhood stores, markets, and restaurants. With an unrivaled dedication to delivering superior tools that are easy to useand a technical team providing industry-leading supportour systems open the door to the next level of success for our clients.
Position Overview
We're looking for a detail-oriented and proactive Jr. System Administrator with a primary focus on system administrative support to external clients and internal staff.
What You Will Do
IT Infrastructure Management/Support:
Administer and maintain our company's servers, network systems, and cloud infrastructure.
Administer and facilitate employee logins and hardware.
Manage the procurement, installation, and maintenance of hardware and software assets.
Monitor system performance, troubleshoot issues, and ensure high availability and reliability.
Implement and manage security measures to protect against cyber threats and data breaches.
Provide first-line support for hardware and software issues, diagnosing problems and implementing effective solutions.
Collaborate with end-users to offer guidance and training on IT best practices.
Automation & Scripting:
Utilizing tools like Auto hotkey, windows command prompt and power shell to create scripts and automate certain tasks.
Documentation and Training:
Maintain detailed documentation of system configurations, procedures, and troubleshooting guides.
Train team members on best practices for system administration and software development environments.
Technical Support (Level 3):
Investigate and resolve escalated technical issues that require in-depth knowledge and expertise.
Analyze complex system malfunctions and identify root causes to implement effective solutions.
Work closely with Level 1 and Level 2 support teams to share knowledge and contribute to ongoing training programs.
Collaborate with product development and engineering teams to provide insights for continuous improvement.
Qualifications
Bachelors degree in information technology, Computer Science, or a related field.
Proven experience as an System Administration or similar role.
Strong knowledge of IT systems, networks, and security.
Excellent leadership and team management skills.
Strong project management skills with experience in overseeing IT projects.
Knowledge of ITIL or other IT service management frameworks.
Excellent problem-solving and communication skills.
Ability to manage multiple tasks and projects simultaneously.
Minimum of two years of experience in IT.
Working knowledge of scripting languages.
Benefits:
401(k) 6% Match
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Employee assistance program
Happy hours
Health savings account
Life insurance
Paid time off
POS360 is a Drug-Free Workplace.
We take our commitment to maintaining a drug-free workplace seriously, and therefore, all candidates will be required to undergo a drug test as a condition for employment.
POS360 is an Equal Opportunity Employer.
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
$62k-76k yearly est. 10d ago
IT Desktop Administrator Paid Internship
Remote Control Productions, Inc.
Information systems technician job in Santa Monica, CA
Desktop Administrator Intern (Paid) We are seeking a motivated college student for a paid Desktop Administrator Internship. This role provides hands-on experience in IT support, desktop support, and basic system administration with a flexible schedule that fits around classes.
Key Responsibilities - Desktop and laptop setup and support - Hardware, software, and login troubleshooting - Windows and mac OS support - Printer and peripheral support - IT equipment inventory and documentation Qualifications - Currently enrolled college student - Interest in IT support, help desk, or system administration - Basic knowledge of Windows and/or mac OS - Familiarity with Microsoft 365 or Google Workspace - Strong communication skills and willingness to learn Preferred (Not Required) - Coursework in IT, Computer Science, CIS, or Networking - Exposure to Active Directory, Microsoft Office, or troubleshooting Details Hours: 20-25 hours/week (flexible) Duration: 1-2 months Location: Santa Monica, CA (On-site)
$35k-52k yearly est. 1d ago
Intern, IT / PC Support
Alcatel-Lucent Enterprise USA 4.7
Information systems technician job in Calabasas, CA
Alcatel-Lucent Enterprise is one of the world's leading networking, communications, and cloud solutions providers. With flexible business models in the cloud, on premises and in hybrid environments, our technology connects everything and everyone. With headquarters in Paris, France, we have ALE offices in more than 50 countries. We also have over 3,400 business partners and distribution networks worldwide. This gives us global reach with a local focus.
The End-user Support Technician is the level three support to our ALE employees in the Americas (USA & Canada). The role is based in Calabasas/Newburry Park CA. due to location of IT systems and inventory. He works in person in the Americas headquarters in Calabasas as of now and in a few months in Newburry Park. We are seeking for an intern to learn and work with him.
Responsibilities
Level three technical support and problem resolution for all PC/Windows 10/11 support issues. Customer success is dependent upon asking the right questions, identifying, researching, and resolving PC and network problems.
Configures, installs, and supports desktop computers, laptop computers, handheld mobile devices, monitors, portable data storage devices, and other general peripherals.
Providing initial pc set up and support for new hires to the company.
Performing a variety of technical operations duties and maintenance tasks.
PC and IT asset management and tracking.
Assistance with IT systems in Calabasas such as servers, network, backup systems, etc.
Pay range - $16-18/hour
Why ALE?
As a multicultural and international company, we encourage new ideas and we provide continuous learning opportunities. By living our 3 values: Speed & Agility, Customer Centricity and Reliability, we want you to participate in exciting projects in a work environment that combines our entrepreneurial spirit and international dimension.
As we are building the future, we want to create a better world. We have programmes such as GoGreen, ALE Impact and TogetHer that take our corporate social responsibilities to the next level, and we work on these missions with pride and love. Read more on: *****************************************************
$16-18 hourly 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Oxnard, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-51k yearly est. 15d ago
Technical Support Specialist
CIO Solutions
Information systems technician job in Santa Barbara, CA
Job Description
About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA.
About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you.
About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance.
Compensation Package Includes:
Competitive Salary
PTO/sick time
Health insurance
Dental and vision reimbursement program
FSA
401k retirement account
Disability and life insurance
Essential Duties and Responsibilities:
Communicate effectively with customers and co-workers
Resolve computer and network problems
Perform hardware maintenance and upgrades
Test new equipment configuration
Perform network device management
Implement policy management
Optimize system performance
Make equipment recommendations as required
Develop and implement improved policies and procedures
Document problem outcomes
Knowledge, Skills and/or Abilities Required:
Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support
Minimum of 3 years experience in software and technical systems customer service and support
Minimum of 2 years experience in Windows server maintenance, configuration and support
Proficiency in all Microsoft operating systems
College degree in technology field and/or professional certification
Remote IT systems and peripherals troubleshooting, configuration and management preferred
Knowledge and experience with one or more of the following:
Remote management and monitoring tools
Ticketing systems
Backup devices
Power supplies
APs, firewalls, routers, switches, network printers
Must work well with little supervision individually and in a team environment
Possess excellent verbal and written communication skills
Be available for on-call and after-hours support responsibilities
Customer-oriented and friendly attitude
Must have a California Drivers License and clean driving record
Please submit a cover letter and resume for consideration
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$47k-82k yearly est. 4d ago
IT Systems Support Specialist
Shield Healthcare 4.4
Information systems technician job in Santa Clarita, CA
Job Description
Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.
Shield HealthCare is looking for an IT Systems Support Specialist to play a dual role in performing limited AS400 administrator functions and serving on the Shield IT Help Desk team solving customer problems and providing solutions to their needs. Requires 4+ years' experience with AS400 tasks and processes and 4+ years of hands-on Help Desk experience in a Windows environment interacting directly or via phone with internal business customers. This role has primary responsibility for performing and documenting daily AS400-related activities, escalating to Tier 3 Support when necessary. Across the full tech stack, troubleshoot and solve simple to complex issues, provision equipment and access, coordinate with IT Security, manage incident tickets and service requests, provide corporate outage and status communications, and help ensure seamless IT operations. This role is crucial to maintaining our high standards of customer service and technical excellence.
This is an on-site position in Valencia, CA.
JOB RESPONSIBILITIES:
AS400-Specific:
Perform routine AS400 processes such as daily, weekly, and monthly backups including tape rotation.
Ensure tapes are loaded and rotated internally and externally per company policy.
Upon request, acquire and prepare tapes for data recovery.
Support onsite and vendor resources when applying patches and upgrades or troubleshooting / addressing Mimix-related upgrades or issues.
Perform, monitor, and support Magellan 30-1 and MediCal 40-1 transmissions.
Provide on-demand reports
Set up file permissions and monitoring by L-Par.
Set up account permissions and perform table maintenance for access types
Monitor scheduling and submitting of jobs
Other AS400-support tasks as required by management
All Other Supported Platforms / Solutions:
Provide Tier 1 and Tier 2 level support for all end users including hardware, software, and access.
Assist users with system lockouts, onboarding and offboarding processes, including deploying and collecting hardware as needed.
Diagnose & document complex technical problems escalated from Level 1 support.
Assist with the installation, configuration, and maintenance of computer systems and peripherals.
Manage user accounts, permissions, and access rights across various systems.
Build and maintain knowledge of all user-facing systems to ensure a high level of support.
Maintain and perform system updates, patches, and software installations.
Document and track support requests and resolutions using the Fresh Service ticketing system.
Collaborate with other IT team members to identify and implement solutions to recurring issues.
Responsible for maintaining currency of Help Desk ticketing system and ensuring timely closure of all incidents and service requests, including performing root cause analysis.
Build proficiency in Fresh Service reporting and host rotating weekly Help Desk metrics reviews. Be inquisitive and actively participate during these reviews in problem identification and resolution brainstorming - we want your opinion!
Monitor and test all conference room components and functionalities at all sites on a frequent basis.
Maintain mobility device currency for OS and security updates via MDM services, including upgrades.
QUALIFICATIONS:
Requires 4+ years' hands-on experience with AS400 tasks and processes as defined in Accountabilities. This time can be concurrent with years of support for Windows-based solutions.
4 years' experience performing support for Help Desk Windows PC related issues including, but not limited to system installation, configuration, communication, maintenance upgrade and replacement.
Strong knowledge of PCs running Windows 11, MS Office O365, Microsoft Exchange, Basic Networking, and other applications.
Strong problem-solving skills on Windows applications, remote connectivity issues, and Single Sign-On.
Ability to work independently and as part of a team.
Practical problem solving and solid troubleshooting skills are a must.
Ability to handle multiple tasks in a fast-paced environment.
Works well with others in a team-oriented environment.
Excellent communication and white glove customer service skills.
Detail oriented in documentation and record keeping, ensuring information is accurate and up to date.
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus.
SALARY & BENEFITS:
$27-32/hour
Medical, Dental and Vision (Eligible first day of employment)
Flexible Spending Account
Life & Disability Insurance
401(k) with Company Match
Vacation and Sick Days
Paid Holidays
Education Assistance
Employee Referral Program
Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.
$27-32 hourly 6d ago
IT Specialist goleta
Esrhealthcare
Information systems technician job in Goleta, CA
IT Specialist will work closely with operations and management to implement and manage all IT aspects of the organization. Responsibilities include managing network infrastructure; overseeing computer and other hardware inventory; software management; CMMC and other compliance; and supporting test infrastructure. Qualifications desired but not required for this position are a bachelors degree, 5+ years of experience with IT infrastructure, the ability to work in a highly motivated team, excellent organizational skills, and excellent time management skills.
$79k-116k yearly est. 19d ago
IT Helpdesk Support Specialist
Stockdale Capital Partners
Information systems technician job in Thousand Oaks, CA
About Us:
Stockdale Capital Partners is a real estate investment firm focused on opportunities across the Western US. We are seeking an enthusiastic IT Helpdesk Support Specialist to join our growing team.
Responsibilities:
Provide IT helpdesk support to users at The Oaks Mall management office and remote office locations.
Diagnose, troubleshoot, and maintain Windows 10/11 computers.
Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
Manage and resolve issues related to mall security cameras.
Assist users with remote support for technical issues.
Monitor and respond to tickets within the companys IT ticketing system.
Maintain IDF rooms and IT equipment in clean condition.
Provide technical guidance to end-users on IT tools, systems, and processes.
Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
Help write and maintain IT knowledgebase documentation.
Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
Assist with cyber security remediation efforts, including patching vulnerabilities and enforcing information security best practices.
Travel to our HQ office in Los Angeles and to other office locations including out of state when requested.
Preferred Experience and Skills:
Proven experience in providing technical support in an IT environment.
Proficiency with Office 365 applications.
Strong knowledge of Windows 10/11 operating systems.
Capable of troubleshooting and replacing computer hardware.
Experience with video conferencing tools (Zoom and MS Teams).
Familiarity with VOIP systems.
Patching and mounting network equipment on racks.
Familiarity with Microsoft Entra
Some knowledge of Windows Server operating system.
Some knowledge of Audio/Visual systems.
Experience with ConnectWise Automate Ticketing system or similar platforms is not required but preferred.
Key Attributes:
Strong problem-solving skills and attention to detail.
Ability to manage multiple tasks and priorities effectively.
Excellent communication and interpersonal skills.
A proactive and customer-focused approach to IT support.
Ability to lift equipment and boxes as needed.
Must have own reliable transportation.
Why Join Us?
Competitive salary based on experience.
Opportunity to work in a collaborative environment.
Gain experience with diverse IT systems and tools.
Be part of a team dedicated to delivering high-quality IT services.
How to Apply:
If you are passionate about IT and eager to contribute to a thriving team, we want to hear from you! Please send your resume and a brief cover letter highlighting your relevant experience to: ****************************
$41k-58k yearly est. Easy Apply 28d ago
Junior System Administrator
Pos360
Information systems technician job in Westlake Village, CA
POS360's mission is to accelerate the transition from traditional electronic cash registers to powerful new point-of-sale (POS) products. Our highly specialized systems address the specific pain points identified through over a decade of working with neighborhood stores, markets, and restaurants. With an unrivaled dedication to delivering superior tools that are easy to use-and a technical team providing industry-leading support-our systems open the door to the next level of success for our clients.
Position Overview
We're looking for a detail-oriented and proactive Jr. System Administrator with a primary focus on system administrative support to external clients and internal staff.
What You Will Do
IT Infrastructure Management/Support:
Administer and maintain our company's servers, network systems, and cloud infrastructure.
Administer and facilitate employee logins and hardware.
Manage the procurement, installation, and maintenance of hardware and software assets.
Monitor system performance, troubleshoot issues, and ensure high availability and reliability.
Implement and manage security measures to protect against cyber threats and data breaches.
Provide first-line support for hardware and software issues, diagnosing problems and implementing effective solutions.
Collaborate with end-users to offer guidance and training on IT best practices.
Automation & Scripting:
Utilizing tools like Auto hotkey, windows command prompt and power shell to create scripts and automate certain tasks.
Documentation and Training:
Maintain detailed documentation of system configurations, procedures, and troubleshooting guides.
Train team members on best practices for system administration and software development environments.
Technical Support (Level 3):
Investigate and resolve escalated technical issues that require in-depth knowledge and expertise.
Analyze complex system malfunctions and identify root causes to implement effective solutions.
Work closely with Level 1 and Level 2 support teams to share knowledge and contribute to ongoing training programs.
Collaborate with product development and engineering teams to provide insights for continuous improvement.
Qualifications
Bachelor's degree in information technology, Computer Science, or a related field.
Proven experience as an System Administration or similar role.
Strong knowledge of IT systems, networks, and security.
Excellent leadership and team management skills.
Strong project management skills with experience in overseeing IT projects.
Knowledge of ITIL or other IT service management frameworks.
Excellent problem-solving and communication skills.
Ability to manage multiple tasks and projects simultaneously.
Minimum of two years of experience in IT.
Working knowledge of scripting languages.
Benefits:
401(k) 6% Match
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Employee assistance program
Happy hours
Health savings account
Life insurance
Paid time off
POS360 is a Drug-Free Workplace.
We take our commitment to maintaining a drug-free workplace seriously, and therefore, all candidates will be required to undergo a drug test as a condition for employment.
POS360 is an Equal Opportunity Employer.
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
$62k-76k yearly est. 10d ago
Learn more about information systems technician jobs
How much does an information systems technician earn in San Buenaventura, CA?
The average information systems technician in San Buenaventura, CA earns between $35,000 and $101,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in San Buenaventura, CA