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Actalent
Information systems technician job in Dearborn, MI
Responsible for supporting day-to-day operations of the Systems Integration Lab (SInteL), ensuring equipment readiness, consumables management, and providing technical assistance to lab users. This role is critical for maintaining operational efficiency and supporting integration testing activities. Responsibilities • Maintain lab equipment operational readiness through proactive maintenance and troubleshooting • Keep the lab clean, organized, and compliant with safety standards • Establish and manage consumables inventory; ensure continuous availability • Conduct initial lab needs assessment and develop improvement plans • Provide daily on-site technical support (light soldering, wire fabrication, space setup) • Optimize test bench and equipment scheduling to maximize utilization • Support department test vehicle usage and access via Fleet Management System (FMS) • Document all activities including maintenance logs, inventory records, and user support logs
Skills
Hardware, Soldering
Top Skills Details
Hardware,Soldering
Additional Skills & Qualifications
Qualifications • Associate or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field • 3-5 years in lab operations, hardware maintenance, or technical support • Familiarity with automotive systems and integration testing preferred Skills • Strong troubleshooting and problem-solving skills • Ability to perform light soldering and wire fabrication • Excellent organizational and documentation skills • Knowledge of safety and compliance standards in lab environments • Effective communication and collaboration with cross-functional teams Tools & Technologies • Fleet Management System (FMS) • Microsoft Suite (Excel, SharePoint for inventory tracking) • Basic electrical tools for soldering and wiring
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Dearborn, MI.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dearborn,MI.
Application Deadline
This position is anticipated to close on Jan 22, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
$25-30 hourly 2d ago
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Call Center - 21.00/hour - Onsite
Teksystems 4.4
Information systems technician job in Plymouth, MI
*Onsite Medical Customer Service Career Opportunity* *Pay Rate:* $21.00/hour *Positions Available:* 20 Customer Service Representatives (CSR) *About the Role* Join a *well-respected organization* in the healthcare industry and make an impact by providing exceptional customer service in a call center environment. This is a *long-term, permanent opportunity* with room for growth and excellent benefits.
*Job Description*
* Handle inbound calls and occasional follow-up calls.
* Respond to inquiries regarding prior authorizations, general questions, and confidential information.
* Provide excellent customer service with strong attention to detail and accurate data entry.
* Manage 50-100 calls per day, depending on complexity.
* Use multiple systems to track information and update customer communications.
* Performance measured on *Quality and Accuracy*.
*Requirements*
* *Experience:* Minimum 1 year of call center experience within the last 2-3 years (healthcare experience not required).
* *Typing Speed:* At least 30 WPM.
* *Skills:* Strong computer knowledge and ability to navigate multiple systems.
*Location* Plymouth, MI 48170
*Key Details*
* *Cut-off Date for Offers:* January 16, 2026
* *Start Date:* February 9, 2026
* *Contract Duration:* 6 months Contract-to-Hire
* *Compliance:*
* Drug Test: 5-panel
* Background Check: 7-year history (includes DOJ sex offender, OIG & FACIS healthcare searches)
*Benefits*
* *First 6 months:* Benefits through TEKsystems (Health, Dental, Vision, 401k, and more).
* *After conversion:* Full benefits package from the organization.
*Schedule*
* Must be available *7 days a week from 5 AM - 10 PM*.
* *40 hours/week* with a set schedule assigned within those hours.
* *Shift bids* available (preferences considered but not guaranteed).
*Training*
* *Duration:* 4 weeks
* *Hours:* Monday-Friday, 8:00 AM - 4:30 PM
*Job Type & Location*This is a Contract to Hire position based out of Plymouth, MI.
*Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Plymouth,MI.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-21 hourly 2d ago
Lead Analyst Financial Information Systems
NSF International 4.3
Information systems technician job in Ann Arbor, MI
As a Lead Analyst Financial Systems, you will play a critical role in implementing and optimizing financial software solutions that streamline processes and enhance efficiency for our Finance team. This position focuses on medium to large-scale projects, typically ranging from 4-12 months, and requires strong expertise in finance systems and project management.
#LI-EA1
$98k-129k yearly est. 5d ago
Desk side Support
Artech Information System 4.8
Information systems technician job in Detroit, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desk side Support Representative Distributed Client Services
Location: DETROIT,MI-48243
Duration: 1 Year (with possible extension)
Client: IBM- AT&T
Job Description:
· End user trouble shooting skills
· Experience with working with tickets
· Proficient with windows 7
· Audio video support
· Good customer facing skills
· This job is 35-40 hours a week.
· Must have a valid driving license
Qualifications
share response
Additional Information
If you are interested, Please contact
Shubham
************
***************************
$51k-82k yearly est. Easy Apply 60d+ ago
Computer Field Tech Position- Flint MI
BC Tech Pro 4.2
Information systems technician job in Flint, MI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
IT Support Specialist
Forte Belanger 4.0
Information systems technician job in Sterling Heights, MI
A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends.
Our Mission
Delight our guest. Every meal. Every day.
Our Core Values
Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.
Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.
Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.
Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.
Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.
The Experience You'll Create:
The IT Support Specialist provides first-level technical support at corporate, warehouse and customer sites, serving as the main point of contact for employees. They deliver excellent service, resolving issues quickly - ideally on first contact.
This early-career level role is ideal for those seeking a long-term IT career. It offers exposure to infrastructure, cloud, applications, and related technologies, with growth opportunities into roles like Infrastructure Administrator, Product/System Administrator, or Software/Data Developer.
* Provide first-contact technical support for IT issues via ticketing system, phone, chat, or in-person assistance.
* Troubleshoot and resolve problems with devices, Microsoft 365 apps, network connectivity, and core business platforms.
* Log, categorize, and prioritize support tickets accurately, resolving issues independently or escalating as needed.
* Deliver a professional and friendly support experience, clearly communicating status and resolution steps to users.
* Strive for first-time resolution, validate solutions with users, and proactively share recurring issues with the team.
* Demonstrate a sense of urgency in addressing user issues and set clear expectations for resolution timelines.
* Follow security and compliance standards in all support activities, while continuously learning new technologies and processes for future IT career growth.
* Performs other related duties as assigned.
Ingredients for Thriving:
* Strong customer service mindset with excellent verbal and written communication skills.
* Basic understanding of computer systems, networking concepts, and troubleshooting.
* Familiarity with Microsoft 365 or similar productivity platforms.
* Ability to diagnose problems, think logically, and follow troubleshooting steps.
* Willingness to learn, take feedback, and grow technical skills.
* Ability to remain calm, professional, and solution-oriented under pressure.
* Associate or Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience)
* Internship, help desk, or technical support experience
* Familiarity with ticketing systems (e.g., Jira, ServiceNow).
Savor the Benefits:
We offer a range of benefits for eligibles team members, including:
* Health Coverage - Medical, Dental and Vision
* Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
* 401(k) with Company Match
* Paid Time Off
* Paid Parental Leave
* Wellness Programs
* Additional Perks
To see a summary of current benefits, please visit ****************************************************************
#LI-KR1
$47k-72k yearly est. 12d ago
Help Desk Support
Collabera 4.5
Information systems technician job in Ann Arbor, MI
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Duration: 4 Months
• Provide exemplary client support and technical issue resolution via phone and email.
• Provide exemplary client support and technical issue resolution via email as needed
• Maintain strong knowledge on supported products
• Meet performance objectives in call quality, customer satisfaction surveys, and call handling
• Provide timely follow up on outstanding client issues
• Effectively communicate and interact with staff assigned to assist in resolving client issues
• Facilitate general web-based sessions to aid new customers in implementing CS software
• Assist with Customer Service queues and Service Reception as needed
• Strong call handling soft skills
• Strong software and hardware troubleshooting skills
• Ability to self manage and work as a contributing member of a team
• Ability to stay motivated in a fast paced, high pressure environment
• Strong research and problem solving skills
• Ability to quickly learn and master technical or complex information
Additional Job Requirements
• 1 Year of customer service experience required
• Associates or bachelor's degree a plus
• Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must.
Additional Information
To schedule an interview, please contact;
Rakhi Sharma
************
$66k-90k yearly est. 60d+ ago
Help Desk Field Technician
Levy 4.2
Information systems technician job in Dearborn, MI
The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position.
Benefits
Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability
Tuition Reimbursement for qualified skilled trade programs
Student Loan Repayment Program
Employee Referral Program
ResponsibilitiesThe CSD Field Technician:
Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas).
Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems.
Interface with internal customers every day - keeping a customer-first mindset.
Manage help desk ticketing queues.
Utilize AI tools such as Copilot daily, contributing to an AI-focused operation.
SkillsThe ideal candidate will have:
2+ years of experience in IT support or field service roles
Strong knowledge of Windows, mac OS, iOS, and networking fundamentals
Familiarity with I0T devices, POS systems, and enterprise applications.
Excellent communication and customer service skills.
Experience with Microsoft Intune, Azure AD, and endpoint management preferred.
Proficiency in PowerShell and automation scripting preferred.
Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred.
Physical Requirements:
Ability to lift up to 75 lbs and work on ladders.
Tolerate noise and temperature variations
Comfortable working in varied environments including construction sites.
Sit, stand and walk for extended periods of time.
Valid driver's License with good driving record
Willingness to travel frequently across the Midwest.
To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply!
Who is Edw. C. Levy Group of Companies?
We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers.
The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.
$30k-43k yearly est. Auto-Apply 14d ago
IT Support Specialist
Apex Placement & Consulting
Information systems technician job in Shelby, MI
Job DescriptionAre you the go-to problem solver when technology hits a snag? Do you love helping people, digging into technical challenges, and keeping systems running smoothly? If so, this IT Support Specialist role is perfect for you!APEX Placement and Consulting has partnered with a growing manufacturing company in Shelby Township looking to add an IT Support Specialist to their dynamic team. This role plays a key part in keeping hardware, software, and ERP systems operating efficiently while supporting users across the facility. Keep reading for more details!
What's in it for you:
Competitive pay (based on experience)
Direct Hire position - you'll be hired directly with our client
Full benefits package once hired:
Medical, Dental, Vision
401(k) plan
Paid time off
Opportunity to support a fast-paced manufacturing environment and work on a variety of IT systems
Growth potential as the company continues to expand
What your day will look like:
Provide daily IT support to staff, troubleshooting hardware and software issues
Work closely with managers and departments to meet technology needs
Train end-users on hardware, software, and system functionality
Resolve helpdesk tickets and logged errors quickly and effectively
Monitor system performance across hardware, software, and networks
Update software, perform hardware upgrades, and maintain IT equipment
Maintain databases and ensure system security
Document procedures, perform diagnostic testing, and track performance metrics
Stay current with IT trends and emerging technologies
Develop Power Apps to automate repetitive tasks (SQL and Power BI experience a plus)
Maintain and administer the PLEX ERP system
Perform additional duties as assigned
What we are looking for:
Bachelor's degree in Computer Science, Information Technology, or related field
3-5 years of IT support experience
Strong communication and interpersonal skills
Excellent troubleshooting abilities and a customer-service mindset
Solid understanding of hardware, software, and networking
Experience with IT helpdesk/ticketing systems
Knowledge of database maintenance and system security
Ability to train users and prioritize tasks in a fast-paced environment
Power Apps, SQL, or Power BI experience is a major advantage
PLEX ERP experience preferred
Manufacturing or automotive industry experience is highly valued
IT certifications (CompTIA A+, Microsoft) are a plus
Ability to pass pre-employment screenings
At Apex, we actively encourage applications from underrepresented groups.
Your unique background and perspective matter to us. Even if you don't meet every single qualification, we encourage you to apply if you believe you can excel in this role. We're excited to see what you can bring to the team!
$38k-66k yearly est. 17d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Clinton, MI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$30k-41k yearly est. 12d ago
Technical Support Specialist
Hyperion Managed Services
Information systems technician job in Troy, MI
Are you a seasoned IT professional looking for a career change? Are you looking for an innovative organization that fosters teamwork and supports your professional and personal development?
We are currently looking for a professional and experienced full-time Technical Support Specialist to join our team. This position helps identify opportunities and deploy technical solutions that enable improvements to our clients' business operations.
Perks
• Competitive salary based on qualifications
• Bonuses
• Commissions
• Mileage reimbursement
• Paid time off
• Certification education reimbursement
• Room for advancement in the company
• 401k with company match
• Health Insurance with company contribution
• Life insurance
• Long term disability
Responsibilities
• Respond to help desk tickets
• Participate in planning and implementing projects
• Assist with new customer onboarding process
• Utilize help desk ticketing and workflows
• Complete all assigned projects, reports, and documentation
The ideal candidate will possess the following:
• Industry certifications related to networking and security from Microsoft and Cisco
• Expertise in security best practices
• Three years' experience working for a managed IT services company
• An in depth understanding of common operating systems and business applications
• Bachelor's degree in Information Technology or related field preferred
• Experience with ConnectWise solutions preferred
About Our Company
Hyperion Managed Services is a Managed IT Services Provider for small to mid-sized organizations located in Michigan. We provide Managed IT Services, Support and Consulting where we act as the IT department for our clients and assist larger organizations with IT projects. To learn more about our company visit our website at: *******************
$37k-66k yearly est. Auto-Apply 60d+ ago
IT Support Specialist
Alliance Catholic Credit Union 3.5
Information systems technician job in Farmington Hills, MI
Alliance Catholic Credit Union is seeking an IT Support Specialist who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will be reporting directly to the IT Support Manager at our Farmington Hills location. The ideal candidate will:
Serve as the first point of contact for IT support requests via phone, email, or ticketing system.
Diagnose and resolve hardware, software, and network connectivity.
Install and configure workstations, peripherals, and authorized applications.
Maintain accurate records of issues and resolutions within the help desk system.
Deliver user training and provide guidance on essential IT tools and cybersecurity best practices.
Maintain, configure, and monitor Symitar core banking systems.
Manage user accounts, permissions, and security settings within Symitar.
Troubleshoot Symitar-related issues and escalate complex problems to vendor support.
Ensure compliance with data security and disaster recovery protocols.
Record and update documentation for system configurations, maintenance tasks, and changes.
A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results---accurately and efficiently. We seek a candidate with 1-3 years in IT support or help desk environment, prior experience with Symitar, and a strong knowledge of Microsoft Office applications. Previous Credit Union/financial institution experience, programming knowledge, and an Associate's degree in IT or related field are preferred. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vision, 401k, life, AD&D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.
$47k-60k yearly est. 60d+ ago
IT Help Desk Technician
Kettering University 4.3
Information systems technician job in Flint, MI
Provides IT help desk support for all Kettering team members in areas such as hardware and software. Ensures problems are resolved quickly without significant interruption to day to day operations. Diagnoses and resolves PC hardware and software problems including printing, peripherals, hardware, and software performance. Monitors and reports status of any open or on-going help desk tickets or projects. Investigates and reports trends in help desk calls and tickets. Assists in creating and maintaining user profiles/passwords on the network and e-mail systems. Assists with user access problems such as user password resets and user account unlocks. Assists with managing and monitoring hardware, PC workstation, and peripheral inventory. Maintains, supports, deploys, and tracks hardware and software assets. Performs periodic preventative maintenance on desktop computers and equipment. Assists Desktop Support Technicians with configuration and deployment of PC hardware and peripherals. Assists with installation and maintenance of software programs on desktop and laptop computers. Assists IT administrators with tasks as required.
Preferred Qualifications
-At least an A+ Certification -The ability to type at 50+ wpm -Experience in customer service
$54k-73k yearly est. 60d+ ago
AV\/IT Senior Technician
Renvisioning Technology
Information systems technician job in Canton, MI
AV\/IT Senior Technician
REnVisioning Technology, LLC \- A full\-service commercial IT \/ AV company
AV\/IT Design and Integration
Video Collaboration
Networking
Service and Support
Education
Minimum of High school or trade school graduate
Needed Certifications: CTS or CTS\-I, OSHA
Preferred Certifications: Crestron, Extron, Biamp, Clearone, and Cisco Certifications.
Looking for a quick learner that is self\-motivated!
Requirements
Ability to work independently with no supervision
Strong understanding of construction and job sites
Deep technical knowledge of AV and IT
A valid driver license, with a clean driving record
Reliable transportation with valid insurance
Attention to detail
Excellent communications skills
Proficiency with Windows and MacOS
Ability to lift 50lbs or more
Work from ladders or lifts
Occasional after hours and weekend scheduled projects
Duties and Responsibilities
Safely and Securely mounting equipment such as displays, projectors, cameras, racking equipment, etc..
Maintain a safe working environment
Pull low voltage cabling through conduit and other locations
Terminate connectors of various connections
Build, wire, and troubleshoot equipment racks
Work with programmers and QC teams to insure project completion
Mentor Technicians and Jr. Technicians
Keep warehouse area and work stations cleaned and organized
Perform other duties as assigned
Growth Opportunities
After a waiting period, ability to work on becoming industry certified
REnVisioning Technology, LLC is quickly expanding, we are looking for individuals who would like to grow in the AV\/IT industry
Benefits
Paid Vacation
Paid Holidays
Medical\/Dental
Bonus program
Gym Membership
At REnVisioning Technology, we don't just accept difference - we celebrate it. Bring your difference as a strength, bring your drive as fuel!
$41k-81k yearly est. 60d+ ago
Robotics Tech Support Specialist
Futurerecruit.Net
Information systems technician job in Rochester Hills, MI
What you will be doing:
We are searching for a Robotics Technical Support Specialist to play an integral role by providing frontline technical support to FAC customers, internally and externally, within our fast-paced technical customer service hotline group.
This position will focus on maintaining FAC's “Service First” mindset by providing helpful, courteous, and detailed technical support and guidance to customers regarding debug and repair of their FANUC robots, controllers, and related systems/equipment, as well as on-site project coordination.
Primary responsibilities will include:
Discuss, diagnosis, and resolve issues related to repairing robots (including operational and process issues) as reported by customers and/or Service Engineers.
Answer technical support requests (via phone call, email, or webchat), identify the problem and follow up with a thoroughly researched solution before properly logging via the technical support log,
Create spare part quotations, quick reference guides, and technical support logs (including common solutions to challenges) to provide to customers in response to technical support inquiries.
Utilize online documentation and hardcopy manuals to locate appropriate troubleshooting steps and/or technical information to be sent to internal and external customers, or utilized during onsite project coordination.
Maintain and achieve corporate group measures for phone call answer rate and technical support log closure rate.
Coordinate with Project Managers to develop project support schedule and define onsite scope of work to be performed.
Communicate with customer personnel on project requirements, delivery schedules, and project status as needed.
Support the technical support group by identifying and implementing business process improvements when able.
Experience you will need:
Degree or certification in mechanical, electrical, software, robotics, automation, or related engineering/technical field; or equivalent relevant experience.
Minimum five years of experience with FANUC robots, controls and/or applications, preferably in integration, service, or installation type of position (including knowledge of robotic applications and processing)
Experience with equipment and robot maintenance, including mechanical, electrical, and pneumatic troubleshooting, teardown, and repair with the ability to read and interpret electrical, mechanical, and pneumatic prints and related technical documentation.
Experience with robotic programming, computer programming (Roboguide), or related PLC programming.
Excellent communication skills (written/oral) with the ability to interface with others over the phone and at all levels of the organization, internally and externally.
Familiarity with MS Word and Excel.
Flexibility with supporting “on-call” after hours support and 2nd or 3rd shift based on customer demand and/or group manpower shortages.
Robotic paint system experience is highly preferred.
Benefits
Medical, Dental & Vision Insurance
401(k) Retirement Program
Life Insurance
Short-Term & Long-Term Disability Plans
Tuition Reimbursement
Wellness Program
Flexible Spending Accounts
Employee Assistance Program
Flexible Benefit Dollars
Generous Holiday & Vacation Program
$37k-66k yearly est. 60d+ ago
UWM - It's Giving Opportunity
United Wholesale Mortgage Corp.(DBA UWM 4.6
Information systems technician job in Pontiac, MI
UWM is looking for self-starters for our Mortgage Operations teams! You'll help make sure loan documents are handled quickly, correctly and on time. WHAT YOU SHOULD KNOW * 8-hour shift, Monday-Friday * Requires 100% full-time, on-site attendance in Pontiac, MI
* No mortgage experience necessary
* Paid training and professional development
* Flexible start times
* Medical, dental, vision and life insurance
* On-site restaurants like Dunkin' and Starbucks
* State-of-the-art gym membership available 24/7 to all team members
* Eligible for free sports and concert tickets
WHAT YOU WILL BE DOING
Around here, we put our people first - investing in their growth and advancement so they can thrive in the industry. When you have motivated, committed people on your team, there's nowhere to go but far.
WHAT WE NEED FROM YOU
* High school diploma or equivalent
* How to use office tools like Microsoft Office, Excel and/or Google Docs
* Great attention to detail
* Exceptional communication and customer service skills
THE PLACE & THE PERKS
A Campus Like No Other! Check it Out!
United Wholesale Mortgage (UWM) • Main Campus • 585 S Blvd E, Pontiac, MI 48341
★★★★☆ · Mortgage lender
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
$46k-62k yearly est. Auto-Apply 60d+ ago
IT Support Technician
Ohm Advisors 4.1
Information systems technician job in Ann Arbor, MI
Come work for OHM Advisors, the Community Advancement firm.
With the singular mission ofâ¯Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering.
We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future.
What You Will Contribute to OHM Advisors
The IT Support Technician is responsible for ensuring continuity of computer system services for computer users by providing the technical expertise and assistance necessary to install computer software, modify/repair hardware, and resolve technical problems. They will also employ and manage additional systems to assist with the deployment of software and hardware to computer users. Other members of the Information Technology team may request their assistance with projects and tasks where appropriate. Additional responsibilities and tasks may be assigned based on technical ability and schedule availability.
Your Responsibilities
End-User Support
Field incoming service desk requests from users via ticketing system, email, telephone, and in-person in a timely, courteous manner.
Troubleshoot, install, and upgrade end-user software and hardware.
Provide one-on-one or small group end-user training on relevant topics and systems on an as-needed basis.
Work with outside vendors for product-specific support.
Maintain and troubleshoot file sharing systems for use with external users and organizations.
Assist with employee onboarding and offboarding within the scope of assigned duties.
Hardware & Software Management
Image, configure, and set up desktop and laptop computers and associated peripherals at employee workstations.
Coordinate shipping and reclamation of computer hardware to and from remote offices.
Maintain proper documentation and storage of deployed and available hardware assets.
Knowledge Management & Miscellaneous
Design and maintain user-focused informational articles and videos covering relevant technology topics.
Generate and maintain team-focused articles and documentation on recurrent issues and known solutions.
Provide guidance and training to other Information Technology team members when requested or required.
Assist with company-wide software rollouts and technology upgrades.
Provide on-site support at remote offices and outside of regular working hours as required.
Requirements
1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program.
Knowledge of computer hardware, software, and mobile devices.
Experience with Microsoft Windows 10 / 11 & Microsoft Office 365.
Excellent interpersonal communications skills.
Preferred Qualifications
Possesses talents and strengths in communication, conflict resolution, user education, problem solving, and self-education that allows them to excel in developing and maintaining strong relationships with staff and team members.
Working knowledge of modern enterprise computer hardware and software.
Ability to lift and carry devices and equipment of varying sizes and weights.
One to two years of experience in a relevant industry role or two years of active enrollment in a relevant degree or certification program is preferred but not required.
An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is preferred but not required.
Relevant industry certifications are beneficial but not required.
Benefit Summary
At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs.
Benefits:
BCBSM Medical, Dental and Vision
Company Profit Sharing
Flexible Spending & Health Savings Accounts
401(k) retirement savings plan with employer matching contribution
Paid professional association membership.
Tuition & Certification Expense reimbursement
Volunteer Service Leave
100% Employer-Paid Life Insurance
Short & Long-Term Disability Options
Career Advancement & Enrichment Programs:
Voluntary Wellness Program
OHM Grad School
OHM University
You can read more about each of these programs on our website.
OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
#LI-CC1
$36k-47k yearly est. 11d ago
IT Support Specialist (Entry Level/On-Site)
Job Listingspea Group
Information systems technician job in Brighton, MI
The IT Support Specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. This position would split time between Brighton and Lansing offices.
Responsibilities
Identifies and procures the hardware and software needed to satisfy user requirements.
Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises.
Loads appropriate software packages such as operating systems, networking components and office applications.
Assists in the customization and adaptation of existing programs to meet users' requirements.
Provides telephone, in-person and online support to end-users.
Coordinates activities with network services and informationsystems groups.
Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
Refers major hardware problems to service personnel for correction.
Connects users to networks and provides initial training in facilities and applications.
Sets up and provides support for mobile devices.
Assists in research and procurement of computer accessories and supplies.
Manages IT inventory of supplies in the print room and server room.
Performs other duties as assigned.
Qualifications
Formal Education, Licenses and Certifications
High School diploma required.
Associate's degree in technical field preferred.
Knowledge and Experience
Two (2) years of related experience.
Competencies and Personal Attributes
Ability to organize, multitask, and prioritize.
Ability to communicate effectively verbally and in writing.
Ability to interact with employees and vendors in a professional manner.
Technical capacity
Time management
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Availability
This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m.
Travel
Local travel to all PEA Group offices is expected.
$37k-65k yearly est. Auto-Apply 6d ago
Help Desk Support Technician (Edustaff)
Utica Community School District 4.2
Information systems technician job in Sterling Heights, MI
Create a positive customer support experience with professional attitude.
Provide technology support to end-users in a centralized desk environment and on-site at school facilities.
Provide telephone support, electronic requests, assist users.
Open, track and close trouble tickets.
Track/document issues and resolutions.
Troubleshoot, configure, install and maintain a variety of software applications.
Configure computer systems, diagnose hardware/software faults and solve technical problems.
Support and troubleshoot: basic connectivity and peripheral equipment; basic phone issues and typical office and audio-visual equipment (elmo, projectors, and sound system).
Replace electronic components as needed.
Provide support/training for district systems and applications.
Create system, application and process documentation.
Contribute to the development, maintenance, and enforcement of standards, processes, and procedures.
Work within established standards and guidelines with minimal supervision.
Demonstrate proactive and accountable attitude and promote end-user satisfaction.
Provide occasional on call service during nights, weekends or special events as required.
Acquire and maintain current knowledge of relevant products (software and hardware) and support policies.
Perform diagnostic tests to resolve problems.
Other duties as assigned by supervisor.
Lift equipment up to 50 lbs.
Qualifications:
Strong interpersonal, oral, written & listening skills.
Able to read, write, and speak English fluently and courteously; interact positively/appropriately with students, employees and the public; handle special duties/situations as necessary.
Valid driver's license and reliable transportation.
Ability to: Manage multiple tasks, understand dependencies between tasks, and organize workload effectively.
Prioritize work to meet expectations and deadlines.
Provide informal training to end users and a professional level of support in difficult situations.
Quick learner.
Experience with Multimedia peripherals, projection systems/document cameras preferred.
Demonstrated critical thinking/problem solving ability.
Willingness to continue technical skill development.
High personal work ethic and dedication to excellence in performance of duties.
Able to work well in a team environment.
Two years previous experience in customer support, computer operations, or related area.
Associates Degree in computer-related field desired.
Bachelor's Degree preferred.
Experience with PC and iOS Operating systems and applications.
Desktop support, maintenance, and troubleshooting, Cloud Technologies.
Certification: CompTIA A+; CompTIA Network+ preferred.
Applicants must apply online at ******************************************** Please scan and upload your cover letter, resume, transcripts, credentials and letters of recommendation to your online application.
NONDISCRIMINATION It is the policy of the Utica Community Schools that no person on the basis of race, color, religion, nation origin or ancestry, age, sex, marital status or handicap shall be discriminated against, excluded from participation in, denied the benefits of or otherwise be subjected to discrimination by this educational agency.
$64k-88k yearly est. 60d+ ago
IT Support and Onboarding Specialist
GRT Financial
Information systems technician job in Southfield, MI
IT Support and Onboarding Specialist : Job Type: Hybrid (70% in office and 30% remote)
G.R.T. Financial is a dynamic and growing company that assists clients with their debt settlement programs. We are seeking an IT Support Specialist who is largely responsible for providing IT support services and will report to our Chief Technology Officer. We are looking to fill a need to have a highly competent and highly motivated individual in this role.
Primary responsibilities include, but are not limited to:
· Onboarding new employees by setting up their computers and getting them shipped out
· Creating new user accounts in various software's
· Offboarding employees and setting up for return of their equipment
· Disabling user accounts
· Respond to, track, and document support requests through the ticketing system
· Troubleshoot hardware, software, and network related issues
· Resolves problems as required and prevents recurrence
· Ability to document processes and procedures
· Communicate with technical and non-technical personnel
· PC repair / hardware upgrades
· AD user / computer management
· Manage user accounts, permissions, and access controls for various systems
· Software installation / support, Office 365 applications
Technical Environment:
· Windows Server / Windows 11 desktop environment
· Windows Domain, Active Directory, File Server
· Cloud-based call center software
· Industry-specific customer relationship software
· MS Office 365 Hosted Exchange
Requirements:
· PC hardware & software troubleshooting, 1-3 years
· Windows Server / AD, 1 year
· Office 365 Admin experience, 2-4 years
· TCP/IP Networking experience, 1 year
· A comprehensive background check will be performed
· Experience with admin management of CRM's
Helpful to have:
· Call center experience
· Knowledge of firewall technologies
· Knowledge of computer setups
· Secure data experience (financial/banking/medical)
Work Environment and Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sexual orientation, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
$37k-66k yearly est. 38d ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Shelby, MI?
The average information systems technician in Shelby, MI earns between $31,000 and $92,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Shelby, MI
$54,000
What are the biggest employers of Information Systems Technicians in Shelby, MI?
The biggest employers of Information Systems Technicians in Shelby, MI are: