Information systems technician jobs in Sioux Falls, SD - 92 jobs

Qualifications: Four-year electronics, mechanical, or manufacturing engineering degree, related major or established relative work experience preferred Experience with customer relationships a plus Strong troubleshooting and debugging skills to resolve complex technical challenges. Ability to interpret customer technical drawings Excellent customer service skills to build strong relationships and ensure customer satisfaction. Experience in Lean concepts Familiar with standard desktop applications and a basic understanding of ERP systems Good technical writing and verbal communication skills. Fluent in English, both written and verbal. Physical Requirements: Lift and carry up to 45 pounds. Distinguish and identify colors Ability to work with odors Ability to work with minimum supervision. Ability to interact with a variety of personnel in a positive and professional manner. Wear all proper protective equipment as required in work area in accordance with Safety Policy and OSHA standards. Essential Duties and Responsibilities Guide customers through the process of implementing and deploying new products Review customer change orders to implement in a timely and controlled manner Investigate and resolve customer requests and issues in support of the daily manufacturing efforts by attending customer calls or visits. Participate in design for manufacturability review (DFM) of new and existing products in support of continuous process improvements and customer service. Support document control and assembly writer teams with BOM review and guidance based on customer need. Work closely with production and process engineering teams to implement customer change requests, manage proto builds, and assist with other customer requests Assist with component review and analysis Assist with training technical staff and production personnel on customer requirements and changes Additional Duties and Responsibilities Participate in 5S, Kaizen, safety and health program, special projects, serve on various committees and work with other teams as necessary to complete assignments. Perform all other duties as assigned. Contacts: Frequent external and internal contact with vendors, customers and associates. Working Conditions: General office and production environment. Travel: Minimal travel required. Less than 10% Accountability: The Customer Project Engineer is accountable for possessing and applying the necessary technical and system knowledge to manage customer expectations and stay informed on new developments. The Customer Project Engineer must maintain a professional attitude. Manages time effectively to focus efforts on top priorities of the job and is accountable for practicing and promoting safe working habits in compliance with company policies/procedures. Supervision: No direct supervisory responsibilities. Support and provide high quality service to internal and external customers.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty-five years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and a leader in sustainable products in the world. CULTURE IS KING AT POET We're all on the same team. We always communicate. And we park our egos at the door. These aren't just slogans on our walls. It's the way we do things at POET. We provide an environment for team members to maintain a healthy work-life balance. It's the best way to optimize health, wellness, and productivity in a sustainable way. We work hard. We play hard. We have frequent team events, volunteer efforts, and we know how to celebrate wins! JOB SUMMARY & RESPONSIBILITIES In POET Information Technology (IT), we proactively deliver a high level of service to empower our business units to create more value for POET. We work closely as a team, in a fun, fast-paced, changing environment to plan, execute and support IT initiatives. We recognize our end users as partners and work together to provide innovative and current solutions. An IT Help Desk team member at POET provides first level technical support and guidance to users by responding to inquiries, troubleshooting and resolving problems for all software and hardware issues; printer support (Canon, HP and Dell); escalating and dispatching appropriate IT personnel as needed; communicate technical issues with team members to research and implement solutions; document inquiries and resolutions in the Help Desk trouble ticketing system; communicate all changes to appropriate IT management; keeps skills in relevant technologies up to date and takes steps to constantly improve those skills. This is an on-site role located in Sioux Falls, SD. Responsibilities include: Adhere to all security practices and procedures to safeguard company resources. Provide a high level of service while supporting end users. Support includes laptops, desktops, cell phones, IP phones, and voicemail systems. Successfully troubleshoot issues both independently and in collaboration with all available resources. Work with technical support team members from external organizations to troubleshoot and repair hardware, software, and telecommunications systems. Manage internal requests for system issues or enhancements by prioritizing issues, communicating status to affected parties, and updating the Help Desk trouble ticketing system. The Help Desk trouble ticketing system is utilized to track user issues and provide IT with metrics to track user satisfaction. Provide routine and emergency support to team members in-person, over the telephone, and/or through remote support systems. Travel to remote sites as necessary to support operations. Assist other IT personnel in the completion of projects as assigned by the appropriate supervisor, manager, or the IT Director. Communicate frequently with end users as well as other support teams. Foster a culture of safe behavior and environmental compliance at all times. Maintain a team environment at all times and champion POET in the community. Since we're all about teamwork and getting the job done, your skills may be put to a lot of other uses! QUALIFICATIONS & SKILLS Associates degree in a technical field or equivalent experience. 1 - 3 years of experience supporting the following competencies: Working knowledge of Windows based computer systems, computer hardware and software applications; local area networks. Specific knowledge and experience with Windows Operating system based PCs and laptops; Familiarity with TCP/IP protocols, phone and network servers as well as other related hardware. Troubleshoot PC, Printer and non-application support software problems until resolution is achieved. Ability to troubleshoot hardware and software problems Install and upgrade hardware and desktop software. Knowledge of the basics of Microsoft Office Suite and the ability of learning new programs. A SUCCESSFUL CANDIDATE WILL HAVE High level of personal integrity Interpersonal skills - ability to effectively interact with individuals at all levels within/outside the organization Demonstrated problem-solving and critical thinking skills Ability to embrace and promote change Ability to work in a team environment WORK ENVIRONMENT This position operates in an office environment, working at a personal computer where you may sit or stand. Most of our Sioux Falls office workspace consists of an open-concept design intended to promote open communication and collaboration. GROWTH & DEVELOPMENT OPPORTUNITIES At POET, we encourage internal development and growth by allowing team members to carve their own path to success. Leaders support team members with the necessary resources to develop their skills, achieve goals, and create the most value. We believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member's position and compensation are carefully determined by considering their unique qualifications and skillset. BENEFITS For eligible team members Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses Competitive pay, including shift premium pay for qualifying positions 401K with company match Paid time off and paid holidays - 40 hours available on day ONE! Paid Parental Leave Tuition reimbursement Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations OTHER PERKS For eligible team members A multifaceted wellness program encompassing the whole person - mentally, physically, and spiritually Onsite fitness centers or fitness reimbursements Safety and cold weather gear reimbursements Discounted home and auto insurance POET is an Equal Opportunity Employer committed to maintaining a workplace free from discrimination and harassment. Employment decisions are based on qualifications, abilities, merit, and other legitimate business factors, without regard to any legally protected characteristic. This policy applies to all aspects of employment, including recruitment, hiring, compensation, benefits, working conditions, promotion, and termination.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries. About Us: At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients. Job Summary: We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary. Key Responsibilities: Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution. Incident Management: Log, track, and manage incidents and service requests submitted by the users. Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications. User Assistance: Assist users with account setup, password resets, and access to applications and systems. System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades. Documentation: Create and maintain documentation for IT procedures, solutions, and user guides. Escalation: Escalate complex issues to higher-level support or specialized teams when necessary. Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services. Qualifications: Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus. Experience: 1-2 years of experience in IT help desk support. Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts. Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction. Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively. Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Team Player: Ability to work effectively both independently and as part of a team. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Professional development opportunities Supportive and collaborative work environment

Job Description Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries. About Us: At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients. Job Summary: We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary. Key Responsibilities: Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution. Incident Management: Log, track, and manage incidents and service requests submitted by the users. Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications. User Assistance: Assist users with account setup, password resets, and access to applications and systems. System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades. Documentation: Create and maintain documentation for IT procedures, solutions, and user guides. Escalation: Escalate complex issues to higher-level support or specialized teams when necessary. Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services. Qualifications: Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus. Experience: 1-2 years of experience in IT help desk support. Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts. Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction. Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively. Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Team Player: Ability to work effectively both independently and as part of a team. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Professional development opportunities Supportive and collaborative work environment #hc207528

Summary/Objective The main goals of the IT Support Specialist position are to provide efficient and effective support creating a durable and sustainable environment based on industry best standards while maintaining a leading edge in technology. The right person will need the ability to multitask in a fast-paced environment, reacting promptly to issues with expedient problem-resolution and learn new technology quickly. Core knowledge of PC hardware, VOIP, LAN/WAN networking, monitoring alerts/alarms, application support, deciphering risk, and contingency planning for backup and disaster recovery. Essential Functions Helpdesk Ticketing Troubleshooting Customer Service Effective Communication Documentation and FAQs PC Setup/Installs Laptops, Desktops, Production Workstations Windows Operation System Virus Prevention/Detection (Anti-Virus, Anti-Malware, Ransomware) Patching Rollouts, Standardization Backups, Imaging Repairing/Rebuilding Desktop Software MS 365 (Word, Excel, Visio, Outlook, OneNote, Teams, OneDrive, SharePoint, Exchange, Edge) Google Chrome Applications Communication Systems (Talkdesk, VOIP) Zoho CRM Loan Management Underwriting Systems Tableau IT Tools IP Scanning Command Line Troubleshooting (Windows and Linux) PowerShell Backup Software Azure Onboarding/Offboarding Adding, Removing User Accounts Password Resets Providing Proper Equipment, Software, Applications Inventory Tracking, Assignment Decommissioning Upgrading, Repurposing Licensing, Audit Compliance Proposals, Procuring, Vendor Relationships, RMAs Windows Servers Domain Controllers, Active Directory, Group Policies, Login Scripts, DNS, RDP, Command Line AWS Route 53, S3, Glacier, IAMS, VPC, EC2, RDS Networking Diagramming Topology Cabling, Patch Panels Switches, Routers, Firewalls, Policies, DHCP, Reservations Routing, Routing Protocols VOIP and QoS VPN VLANs Wireless APs Backup Configs Performance Monitoring, Bandwidth, Packet Captures Security, Accessibility Peripherals Multi-function, Network and Local Printers Tablets Cell Phones Office Phones Facilities Cameras Door Security Access Supervisory Responsibility This position does not have any supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Job duties can include sitting, standing, walking, moving objects as much as 60 lbs. and climbing ladders. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. Requirements Required Education and Experience A minimum of an Associate's Degree in an IT computer related field with 1+ years of experience. Knowledge of business computer hardware Experience with operating systems including Windows OS, Linux, Mac OS X, IOS, Android Application support experience Working knowledge of IT diagnostic utilities Ability to set goals and meet objectives Adherence to quality problem resolution, done right the first time Good written and oral communication skills Strong interpersonal skills, with a focus on rapport-building, listening, and questioning skills Strong documentation skills of processes and procedures Additional Eligibility Qualifications Ability to conduct research into a wide range of IT issues Ability to absorb and retain information and new technology quickly Ability to present ideas in user-friendly language Highly self-motivated and directed Keen attention to detail Ability to listen and adhere to directions Analytical and problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Customer service orientation Experience working in a team-oriented, collaborative environment Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Are you a hands-on IT professional who enjoys solving problems and keeping systems running smoothly? Join Central Payments and play a critical role in supporting our technology infrastructure while partnering with teams across the organization to drive efficiency, security, and innovation. What You'll Do Manage and oversee day-to-day operations of the internal Help Desk, including ticket flow and issue resolution Administer enterprise systems such as Office 365, email, web security tools, and Azure cloud environments Partner with managed IT providers to handle escalations, system outages, SLA performance, and ongoing support needs Install, configure, and maintain computers, mobile devices, networking equipment, and office technology Deploy and manage third-party software applications, hardware, and user access in alignment with company security standards Track and maintain IT assets, hardware inventories, and software licensing Ensure compliance with corporate security policies related to system access, hardware, and data protection Develop and maintain technical documentation, system procedures, and training materials Support data-related troubleshooting, documentation, and storage management Collaborate with internal stakeholders to improve and optimize information systems and infrastructure Why You Should Join Us Make a direct impact by owning and improving core IT operations Work cross-functionally with teams and leadership in a growing fintech environment Gain exposure to modern cloud-based systems and enterprise technologies Be trusted as a key technical resource and partner across the organization What You Bring Strong experience supporting Windows environments and Microsoft 365 applications Working knowledge of mobile platforms including iOS, Android, and Chrome OS Experience managing help desk or ticketing platforms Excellent analytical and problem-solving skills Strong communication skills with the ability to collaborate across teams and vendors Ability to manage multiple priorities, deadlines, and technical issues efficiently A proactive mindset with an interest in improving systems and processes Qualifications Bachelor's degree in Computer Science or a related field, or equivalent experience 3+ years of experience in information systems, IT infrastructure, or systems administration What We Offer Opportunities for professional growth and development A supportive team culture where your voice is heard An in-person role, offering hands-on collaboration with our onsite teams and systems

Job Title: IT Support Technician II Department: Information Technology Job Type:Full Time, On Site Travel: Local Travel Between Sites The IT Support Technician II (ITST) is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems while providing excellent customer service to end-users under minimal supervision. This role is crucial in ensuring the company's technology infrastructure runs smoothly, supporting overall business operations and productivity. Essential Job Functions Performs overall information systems planning, implementation, and administration in a variety of IT functional areas Install, maintain, and repair computer-related equipment, including laptops, desktops, phones, tablets, printers, and network devices Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks Manage and maintain technology inventory Analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes Implement and monitor security measures Set up, manage, and audit user accounts and permissions Perform regular system updates and maintenance Assist in technology disposal and data security Collaborate with the IT team on projects and improvements Other duties as assigned Required Qualifications Associate's degree in Information Technology, Computer Science, or related field (equivalent experience) 3+ years of relevant experience in IT technical support Proficiency in computer hardware, software, and networking systems Excellent problem-solving and analytical skills Excellent communication and customer service abilities Knowledge of IT security best practices Preferred Qualifications Bachelors Degree in Information Technology, Computer Science, or related field Experience in agricultural or egg industry-specific software Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) Familiarity with mobile device management and VoIP systems Work Environment This position is primarily office-based but involves occasional work in non-office environments such as production areas. The role may require physical adaptability, including crawling in confined spaces or working at heights. There is potential exposure to noise, necessitating the use of protective equipment like hairnets and safety glasses. While the job involves extended periods of sitting and computer use, it also includes occasional lifting of equipment and supplies. The position may demand flexibility with work hours, potentially involving irregular schedules or on-call duties for emergency support. Additionally, occasional travel to other locations may be required. About Us: Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards. As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence. Benefits: Regular performance reviews Health insurance Dental insurance Vision insurance HSA with company match Paid time Off Paid Holidays 401K with company match Tuition Reimbursement Employee Assistance Program Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Disclosure This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.

Looking for a hands-on, meaningful internship where you can grow your tech skills? As an IT Support Intern at Interstates, you'll play a key role in delivering seamless tech support to our team-helping keep our systems running smoothly so we can provide exceptional service to our external clients. You'll gain real-world experience troubleshooting hardware, software, data, and communications issues, all while building valuable skills for your future career. This internship is perfect for students pursuing a degree in a technology-related field who are eager to learn, collaborate, and make a real difference. Key Responsibilities General Computer & Technology Support * Answer software and hardware support calls for office-based and remote users. * Install, update, and configure software on networked and individual PCs (Windows/Mac), as well as mobile devices. * Set up, install, and troubleshoot new hardware, including desktops, laptops, printers, and peripherals. * Deploy and maintain new computers, imaging devices as needed using company standard processes. * Research, investigate, and order approved computer products under supervision. * Contact vendors for support and warranty service, as necessary. * Design and update spreadsheets and simple databases for internal use. * Provide basic onboarding, training, and user instruction on common company systems. * Participate in testing and basic analysis of computer systems, programs, and user-reported issues. * Maintain accurate documentation of procedures, assets, or inventory. Data Privacy & Security Support (including HIPAA): * Support compliance with privacy practices, including those related to HIPAA or other relevant data regulations. * Participate in HIPAA or company-led data security training as required by role. * Maintain and update documentation related to PHI (Protected Health Information) and other sensitive data requirements. * Assist with security and compliance audits as requested. Teamwork & Communication * Communicate effectively and professionally with team members, end-users, and vendors. * Demonstrate reliability, adaptability, and a willingness to learn new technologies and processes. * Exhibit a positive attitude reflective of Interstates' values and commitment to service. Education and/or Experience: * Must be currently enrolled in an associate or bachelor's degree program in Computer Science, Information Technology, Management Information Systems, or a closely related field. * Basic technical experience-such as coursework, academic projects, or part-time employment/internships in IT support-is preferred but not required. * Strong interest in technology and troubleshooting; eagerness to learn in a hands-on environment. Preferred Skills: * Excellent communication and teamwork skills * Excellent analytical, written and oral communication skills * Ability to work individually and as part of a team * Self- motivated Compensation: The pay range for this position is $19/hr - $21/hr. Our compensation ranges are determined by the experience and education required, and level of responsibility. The range posted for this role represents a range that Interstates, in good faith, believes it is willing to pay at the time of this posting. The pay is determined by job related skills, training, education, and experience. Application End Date: February 28, 2026 Interstates Describes Its Culture as: Family-Like: * Caring co-workers treat each other like family * Be treated like an individual, not just a number * Flexible schedules allow you to focus on your personal life as well as work-life * Lunch gatherings and social activities promotes fun and camaraderie * Support charities and your community through events sponsored and hosted by Interstates

The position of Information Technology internship position is to assist the IT team with providing staff of Sencore support with the IT environment. Primary responsibilities will include supporting the IT teams with daily operations like hardware/software setup, basic troubleshooting (printers, PCs, networks), system maintenance (updates, backups), user support, and assisting with projects (network cable pulls, network cable termination, Network switch installs, door access hardware installs, and surveillance video installs.) The knowledge gained during the internship will provide the intern with the skill set needed to seamlessly move into a professional career in the IT industry. Education/Experience: Currently enrolled in a degree program in Networking, computer science, or similar computer science related field of study. Solid personal performance traits, such as communications, dependability, extra effort, problem solving/trouble shooting, etc. Personal and/or Server Computer hardware assembly, disassembly, installation, and troubleshooting a plus. Networking knowledge Skills: Ability to lift/carry equipment weighing up to 50 pounds. Physical mobility is necessary to procure parts and equipment. Must have good to excellent vision, hearing and dexterity. Internship will run from February through May 2026. Note: Federal law obligates us to provide reasonable accommodation to the known disabilities of employees, unless to do so would pose an undue hardship

Job Description As an IT Intern, you will support the Help Desk Team by assisting with various tasks related to hardware assembly, delivery, and support, as well as aiding in workstation setup and providing assistance during new hire orientations and training sessions. In addition, our FIRST Values apply to all teammates without exception. FIRST Values Family - We support, trust, and respect each other, our customers, and our shareholders. Independence & Innovation - We embrace change as it is vital to our success. Relationships - We build relationships that are based on strong character, mutual loyalty, trust, and respect. Stewardship - We take care of ourselves so we can take care of others. Teamwork - We help each other grow and succeed. Who we are: The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations. The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us - it is the cornerstone of our success. Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values. Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships. Although banking has evolved over the years, our mission and values have not and will not change. What will you do: Accountabilities Build Computers Assemble computers according to the build procedure and guidance provided by the Help Desk Team. Deliver computers as directed, ensuring a smooth transition and assisting with setup as necessary. Follow company procedures for disposing of outdated equipment. Store all hardware in safe and secure locations according to company procedures. Printer Troubleshooting Provide first-response troubleshooting steps for printer issues under the direction of the Help Desk Team. Confirm or identify the cause of printer issues and implement basic troubleshooting steps as instructed. Deliver toner cartridges and other printer supplies as needed. Relocating Workstations Assist in moving teammates to new workstations under the guidance of the Help Desk Team. Set up teammate workstations in a clean and organized manner. Provide basic troubleshooting to resolve any setup issues that may arise. Training and New Hire Orientation Attend new hire orientation presentations and assist new teammates in setting up computers and/or phones. Assist the Help Desk Team with training sessions, educating teammates on recent changes and ensuring their understanding and adherence to updated procedures. Professional Development Actively engage in professional development opportunities to enhance your skills and contribute to your overall growth. Collaborate with your supervisor to set clear learning objectives for the internship, aligning them with your career goals. Regularly review and discuss progress to ensure your experience is tailored to your development needs. Qualifications: Current enrollment in an associate's or bachelor's degree program in computer science or a related field is preferred. Skills and Abilities: Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to work independently with supervision. Goal-oriented and self-motivated. Ability to maintain positive rapport with a wide range of individuals. Ability to accept direction and adapt to changing priorities to meet the needs of the organization. What's in it for you? With a paid internship at The First National Bank in Sioux Falls, you'll gain valuable insights from one of the community's oldest financial institutions. The internship program at First National Bank is designed to offer students hands-on experience across various areas in the banking industry. Interns work on real projects, serve our customers, and help solve problems. Our goal is to provide interns with experiences that contribute to their professional growth. Enhance your resume, build meaningful connections in the industry, and enjoy a rewarding learning experience with the longest-operating community bank in the area.

Overall Job Function: Support and maintain data, reports and dashboards in an understandable and accurate manner using Tableau; capture data electronically using Microsoft Power Apps. Ability to turn data into information, information into insight. Ideal candidate will have extensive knowledge of AI and capabilities associated with AI. Essential Job Functions: Highly analytical and tech savvy. Ability to identify, understand, and solve problems independently. Self-starter who is willing to look for work to be done. Build and maintain data warehouses, dashboards, and reports in Tableau. Build and maintain tools to capture and organize data via Microsoft Power Apps or other tools. Analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Assist the Chief Data Analyst with report and dashboard development. Knowledge of and experience with reporting packages and databases. Some examples are but not limited to IBM DB/2, Microsoft SQL server, Fortra's SEQUEL, Microsoft Access, and Microsoft Excel. Ability and willingness to interact with other non-technical users. Adept at presenting findings in a professional and understandable way. Identify, analyze, and interpret trends or patterns in data sets; interpret data, analyze results and provide ongoing reports. Processing confidential data and information according to guidelines. Knowledge and understanding of the capabilities of AI and how it can help drive business. Secondary Responsibilities: Answer phone calls in a courteous and professional manner. Support end users on basic functions of company software. Assist the IT department in management, inventory, and ordering of IT assets and supplies. Consistently positive and can-do attitude. Strong interpersonal skills Knowledgeable on company software and software support Ability to handle stressful situations professionally. Competencies: High level of customer service focus Supports a consistent professional image of the company. Observes safety policy and procedure as an absolute Attitude of positivity and reacts calmly under pressure. Good listening and communication skills. Work ethic of the highest integrity. Commitment to dependability and willingness to work to meet goals and deadlines. Effectively solve problems. Qualifications: College degree in Computer Science, Information Management or Statistics, or Work experience as a data analyst or related field. Experience with Tableau and Microsoft PowerApps is preferred but will train the right candidate. Work Requirements: This position is based in a fast-paced office setting. Equipment utilized will be a computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday 8 to 5. Occasional hours between 7 am and 8 pm. Position will travel between all FCS locations and will occasionally work outside exposed to elements, work from heights, work around loud noise, be exposed to grain dust and agricultural equipment. While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently and maneuver on and off mobile equipment. The physicality of this job is low. *FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Summary/Objective The main goals of the IT Support Specialist position are to provide efficient and effective support creating a durable and sustainable environment based on industry best standards while maintaining a leading edge in technology. The right person will need the ability to multitask in a fast-paced environment, reacting promptly to issues with expedient problem-resolution and learn new technology quickly. Core knowledge of PC hardware, VOIP, LAN/WAN networking, monitoring alerts/alarms, application support, deciphering risk, and contingency planning for backup and disaster recovery. Essential Functions Helpdesk Ticketing Troubleshooting Customer Service Effective Communication Documentation and FAQs PC Setup/Installs Laptops, Desktops, Production Workstations Windows Operation System Virus Prevention/Detection (Anti-Virus, Anti-Malware, Ransomware) Patching Rollouts, Standardization Backups, Imaging Repairing/Rebuilding Desktop Software MS 365 (Word, Excel, Visio, Outlook, OneNote, Teams, OneDrive, SharePoint, Exchange, Edge) Google Chrome Applications Communication Systems (Talkdesk, VOIP) Zoho CRM Loan Management Underwriting Systems Tableau IT Tools IP Scanning Command Line Troubleshooting (Windows and Linux) PowerShell Backup Software Azure Onboarding/Offboarding Adding, Removing User Accounts Password Resets Providing Proper Equipment, Software, Applications Inventory Tracking, Assignment Decommissioning Upgrading, Repurposing Licensing, Audit Compliance Proposals, Procuring, Vendor Relationships, RMAs Windows Servers Domain Controllers, Active Directory, Group Policies, Login Scripts, DNS, RDP, Command Line AWS Route 53, S3, Glacier, IAMS, VPC, EC2, RDS Networking Diagramming Topology Cabling, Patch Panels Switches, Routers, Firewalls, Policies, DHCP, Reservations Routing, Routing Protocols VOIP and QoS VPN VLANs Wireless APs Backup Configs Performance Monitoring, Bandwidth, Packet Captures Security, Accessibility Peripherals Multi-function, Network and Local Printers Tablets Cell Phones Office Phones Facilities Cameras Door Security Access Supervisory Responsibility This position does not have any supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Job duties can include sitting, standing, walking, moving objects as much as 60 lbs. and climbing ladders. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. Requirements: Required Education and Experience A minimum of an Associate's Degree in an IT computer related field with 1+ years of experience. Knowledge of business computer hardware Experience with operating systems including Windows OS, Linux, Mac OS X, IOS, Android Application support experience Working knowledge of IT diagnostic utilities Ability to set goals and meet objectives Adherence to quality problem resolution, done right the first time Good written and oral communication skills Strong interpersonal skills, with a focus on rapport-building, listening, and questioning skills Strong documentation skills of processes and procedures Additional Eligibility Qualifications Ability to conduct research into a wide range of IT issues Ability to absorb and retain information and new technology quickly Ability to present ideas in user-friendly language Highly self-motivated and directed Keen attention to detail Ability to listen and adhere to directions Analytical and problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Customer service orientation Experience working in a team-oriented, collaborative environment Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

As an IT Intern, you will support the Help Desk Team by assisting with various tasks related to hardware assembly, delivery, and support, as well as aiding in workstation setup and providing assistance during new hire orientations and training sessions. In addition, our FIRST Values apply to all teammates without exception. FIRST Values Family We support, trust, and respect each other, our customers, and our shareholders. Independence & Innovation We embrace change as it is vital to our success. Relationships We build relationships that are based on strong character, mutual loyalty, trust, and respect. Stewardship We take care of ourselves so we can take care of others. Teamwork We help each other grow and succeed. Who we are: The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations. The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us it is the cornerstone of our success. Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values. Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships. Although banking has evolved over the years, our mission and values have not and will not change. What will you do: Accountabilities Build Computers Assemble computers according to the build procedure and guidance provided by the Help Desk Team. Deliver computers as directed, ensuring a smooth transition and assisting with setup as necessary. Follow company procedures for disposing of outdated equipment. Store all hardware in safe and secure locations according to company procedures. Printer Troubleshooting Provide first-response troubleshooting steps for printer issues under the direction of the Help Desk Team. Confirm or identify the cause of printer issues and implement basic troubleshooting steps as instructed. Deliver toner cartridges and other printer supplies as needed. Relocating Workstations Assist in moving teammates to new workstations under the guidance of the Help Desk Team. Set up teammate workstations in a clean and organized manner. Provide basic troubleshooting to resolve any setup issues that may arise. Training and New Hire Orientation Attend new hire orientation presentations and assist new teammates in setting up computers and/or phones. Assist the Help Desk Team with training sessions, educating teammates on recent changes and ensuring their understanding and adherence to updated procedures. Professional Development Actively engage in professional development opportunities to enhance your skills and contribute to your overall growth. Collaborate with your supervisor to set clear learning objectives for the internship, aligning them with your career goals. Regularly review and discuss progress to ensure your experience is tailored to your development needs. Qualifications: Current enrollment in an associate s or bachelor s degree program in computer science or a related field is preferred. Skills and Abilities: Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to work independently with supervision. Goal-oriented and self-motivated. Ability to maintain positive rapport with a wide range of individuals. Ability to accept direction and adapt to changing priorities to meet the needs of the organization. What s in it for you? With a paid internship at The First National Bank in Sioux Falls, you'll gain valuable insights from one of the community's oldest financial institutions. The internship program at First National Bank is designed to offer students hands-on experience across various areas in the banking industry. Interns work on real projects, serve our customers, and help solve problems. Our goal is to provide interns with experiences that contribute to their professional growth. Enhance your resume, build meaningful connections in the industry, and enjoy a rewarding learning experience with the longest-operating community bank in the area.

Looking for a hands-on, meaningful internship where you can grow your tech skills? As an IT Support Intern at Interstates, you'll play a key role in delivering seamless tech support to our team-helping keep our systems running smoothly so we can provide exceptional service to our external clients. You'll gain real-world experience troubleshooting hardware, software, data, and communications issues, all while building valuable skills for your future career. This internship is perfect for students pursuing a degree in a technology-related field who are eager to learn, collaborate, and make a real difference. Key Responsibilities General Computer & Technology Support * Answer software and hardware support calls for office-based and remote users. * Install, update, and configure software on networked and individual PCs (Windows/Mac), as well as mobile devices. * Set up, install, and troubleshoot new hardware, including desktops, laptops, printers, and peripherals. * Deploy and maintain new computers, imaging devices as needed using company standard processes. * Research, investigate, and order approved computer products under supervision. * Contact vendors for support and warranty service, as necessary. * Design and update spreadsheets and simple databases for internal use. * Provide basic onboarding, training, and user instruction on common company systems. * Participate in testing and basic analysis of computer systems, programs, and user-reported issues. * Maintain accurate documentation of procedures, assets, or inventory. Data Privacy & Security Support (including HIPAA): * Support compliance with privacy practices, including those related to HIPAA or other relevant data regulations. * Participate in HIPAA or company-led data security training as required by role. * Maintain and update documentation related to PHI (Protected Health Information) and other sensitive data requirements. * Assist with security and compliance audits as requested. Teamwork & Communication * Communicate effectively and professionally with team members, end-users, and vendors. * Demonstrate reliability, adaptability, and a willingness to learn new technologies and processes. * Exhibit a positive attitude reflective of Interstates' values and commitment to service. Education and/or Experience: * Must be currently enrolled in an associate or bachelor's degree program in Computer Science, Information Technology, Management Information Systems, or a closely related field. * Basic technical experience-such as coursework, academic projects, or part-time employment/internships in IT support-is preferred but not required. * Strong interest in technology and troubleshooting; eagerness to learn in a hands-on environment. Preferred Skills: * Excellent communication and teamwork skills * Excellent analytical, written and oral communication skills * Ability to work individually and as part of a team * Self- motivated Compensation: The pay range for this position is $19/hr - $21/hr. Our compensation ranges are determined by the experience and education required, and level of responsibility. The range posted for this role represents a range that Interstates, in good faith, believes it is willing to pay at the time of this posting. The pay is determined by job related skills, training, education, and experience. Application End Date: February 28, 2026 Interstates Describes Its Culture as: Family-Like: * Caring co-workers treat each other like family * Be treated like an individual, not just a number * Flexible schedules allow you to focus on your personal life as well as work-life * Lunch gatherings and social activities promotes fun and camaraderie * Support charities and your community through events sponsored and hosted by Interstates

Job Function: The IT Technician Intern assists in developing new software, maintaining existing systems or providing technical support to employees and customers. Essential Job Functions: The IT Technician Intern will provide support for a variety of technology solutions. Provide exceptional customer service while responding to phone, email, and online requests for technical support. Clearly identify, document, and find solutions for technical PC issues, product problems, and software infrastructure Troubleshoot and resolve PC incidents. Support computer software integration by diagnosing and troubleshooting common problems. Support current project and daily tasks related to support offerings, software and hardware upgrades, and new user set up. Track and monitor all support cases to ensure timely resolution and follow-up. Provide hardware and software technical support through remote communication. Ability to convey technical information to non-technical users in a clear and understandable manner. Perform additional duties as required. Competencies: Familiarity with PC hardware and Microsoft software Ability to show initiative to identify and solve interesting technical problems and share the results with the wider organization. Excellent analysis and debugging skill. Experience in IT or a technology-related environment, which can include internship, part time, or academic/work-study experience. Works independently with the ability to multi-task while having excellent attention to detail. A creative thinker with excellent interpersonal, communication, analytic, and problem-solving skills Must have an eager drive to learn, adapt, be accountable, and grow into the role. Qualifications: Working towards a college degree in Computer Science or Information Management. Work Requirements: This position is based in a fast-paced office setting. Equipment utilized will be computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday 8 to 5. While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is low. *FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.