Dynamic PC Support Techician
Information systems technician job in Springfield, OR
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Vcio at StepUP IT Services, LLC
Information systems technician job in Eugene, OR
Job Description
If you have an entrepreneurial spirit, coupled with a willingness to work hard to reach your goals, you may be a great fit as our next vCIO. By working with our small and medium business clients, you will be helping our customer-focused IT team provide world class service. Our services, reputation, and sustained company growth are all great reasons to join us. vCIOs maintain and develop company standards and best practices and work proactively toward aligning customers based on industry standards. vCIOs are also contributing members of the Technology Alignment Process (TAP) Team, assisting clients with their IT strategic roadmapping.
This position reports directly to the Sales Manager and indirectly to the Operations Director.
Duties & Responsibilities
Understand StepUP Technology Alignment objectives, as well as the role and function of other technical team members.
Act as the main point of contact both to the client within our organization and within our organization to the client.
Attend all TAP (Technical Alignment Process) team meetings to collaborate and work on improving the customer TAP experience.
Conduct and/or attend regular client tactical meetings with the TAMs (Technology Alignment Manager) as needed to keep clients updated on status.
Attend bi-weekly TAP Team strategy meetings as a functioning member of the TAP team.
Perform at least one unique client touch per client per month.
Develop and maintain working knowledge of assigned customers' environments and IT challenges.
Keep client account information up-to-date including agreements, key contacts, and sales documents.
Identify customer technical risk and collaborate with internal teams appropriately.
Become a valued member of the Standards and Alignment Committee to continue to develop and refine our standards.
Maintain training and proficiency in StepUP's my ITprocess/TruMethods processes and procedures
Maintain a weekly vCIO playbook documenting your activities for the week.
Develop business acumen with key contacts at client sites.
Advise and train clients on how to use the Support Desk team outside of the proactive TAP process.
Maintain high positive client and user satisfaction and relationships and client feedback ratings.
Keep up to date with relevant IT developments and telecommunication systems, hardware, and software applications within the industry.
Implement, participate, and promote Quality Assurance (QA) objectives, processes, and procedures of the Company.
Aid in the training, mentoring and development of other vCIO staff, as assigned.
Manage and/or generate any escalated service issues and ensure their resolution.
Perform other appropriate duties and responsibilities as assigned by the Sales Manager or TAP team Leader.
Adopt continuous learning and improvement processes in all aspects of the position.
Skills & Requirements
Strong written and verbal communication
Strong interpersonal skills
Excellent organizational, project management, coordination, and prioritization skills
Strong problem-solving and self-guided learning skills
Show initiative when undertaking tasks and good self-task management
Committed to undertaking duties efficiently, with a strong attention to detail
Able to work well both within the TAP team environment and independently
High degree of confidentiality
High degree of punctuality
Ability to take, interpret, and follow instructions
Customer service orientated
Ability to work with staff at all levels within the company and work in accordance with company policies and procedures
A reliable personal vehicle, valid driver's license, car insurance and a satisfactory driving record
Success in previous account manager for business to business relationships
Key Performance Indicators (KPI)
Client profitability based on gross and net margins across clients' monthly agreements
Number of completed Technology Alignment my ITprocess reviews completed
Number of completed client Strategic Business Reviews (SBR) according to the scheduled frequency
Number of unique client touches per week
Number of vCIO TAP hours performed
% of weekly TODO assignments successfully completed on time as assigned by TAP team
% and quality of assigned quarterly “ROCKS” (ROCKS are defined as shared quarterly team goals)
Retention % for assigned clients
Additional non-recurring revenue % above the Monthly Recurring Revenue (MRR)
Client and staff satisfaction ratings, measured by client ratings and any direct client complaints
Satisfactory achievement of ongoing targets, goals, and objectives as set by the Sales Manager or TAP team leader
Pay & Benefits
Annual salary upon hire: $60,000-70,000 DOE
Paid time off
Recurring performance and salary reviews
Healthcare Reimbursement
401k match
Telemedicine plan
Mileage and expense reimbursement
Company sponsored Employee Engagement program
This is a full-time, salaried position, based at our headquarters in Eugene, OR. Relocation assistance may be available for highly qualified candidates.
Now Hiring IT and Telecom Field Technicians
Information systems technician job in Eugene, OR
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
On-Call IT Field Technician & TV Configuration -Eugene, OR
Information systems technician job in Eugene, OR
On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyComputer Field Technician
Information systems technician job in Springfield, OR
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Help Desk Technician
Information systems technician job in Springfield, OR
Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry.
Summary
The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance on client networks, and troubleshooting support requests and systems analysis, including consulting with users, to determine hardware, software, or system functional specifications. Hardware may include workstations, printers, servers, firewalls, switches, and phones. Support requests may entail tier I/II issues related to active directory management, line of business applications, routing/switching, server and network hardware, or their associated services and roles.
Essential functions of the job
* Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems
* Support of disaster recovery solutions
* Provide basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
* Provide basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
* Monitor remote monitoring and management system alerts and notifications; respond accordingly through service tickets.
* Perform system documentation maintenance and review in ConnectWise
* Respond to queries professionally, timely and accurately. Communicate with customers as required including keeping them informed of incident progress or notifying them of impending changes or agreed outages.
* Improve customer service, perception, and satisfaction
* Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently
* Escalate service requests that require engineer-level support
* Enter time and expenses in ConnectWise according to company procedures
* Complete assigned training materials and blueprints on the ConnectWise University
* Work through project tickets and phases in ConnectWise as assigned by a Project Manager
* Enter all work as service or project tickets into ConnectWise
* Maintain positive, cooperative, and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with through your job.
* Other duties as assigned.
Competencies:
To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position.
* Customer Focus: The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction.
* Communication Skills-Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately.
* Problem-Solving Skills: The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues.
* Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks.
* Adaptability-The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required.
Skills and abilities
* Ability and desire to provide exceptional customer service
* Ability to act with a sense of urgency while paying attention to detail
* Ability to multi-task effectively and thrive in a fast-paced environment
* Ability to communicate in a positive, effective, and efficient manner
* Ability to work independently and as part of a team
* Ability to prepare, organize, and present information to groups of people
* Ability to match solutions to prospective client needs
* Ability to work after-hours and on-call shifts
* Technical skillset in hardware setup and troubleshooting
* Technical skillset in Windows operating systems: Windows (XP,7,8,10) Windows Server (SBS,2008 R2,2012, etc.)
* Proficient with typing, use of Microsoft Office Applications, and the Internet
Qualifications:
* Minimum of one (1) year of experience in an IT bench, support, or consulting role
* Minimum of one (1) year of experience with Microsoft Exchange & Microsoft Active Directory
* Minimum of one (1) year of experience with LAN and WAN configuration, setup, and troubleshooting
* Minimum of one (1) year of experience providing excellent exceptional service directly to end users
* A BA/BS in related field is preferred
* One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, are preferred
* Must have reliable transportation
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Language Skills:
Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees.
Math Skills:
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs.
Reasoning Ability:
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions.
Computer Skills
Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required.
Physical requirements essential to perform the duties of the job
* Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and the computer to aid
* Frequently operates a motor vehicle while traveling to client site
* Frequently exposed to outside elements when traveling to client site
* Frequently sits and/or stands for long periods
* Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting
* Frequently work in a well-lit, tempered room
* Frequently views the computer to perform duties
* Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc.
* Occasionally lifts objects such as office supplies, computers, monitors, and servers that can weigh up to 50 pounds
While performing the duties of this job, the employee is regularly required to sit for long periods. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms. Type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form.
Competitive Benefits Package Include:
* Medical Insurance
* Dental/Vision Insurance
* Life Insurance
* Flexible Spending Account Options
* Supplemental insurance
* 401K with company match
* Profit Sharing upon goal attainment
* Paid Time Off
* Paid Holidays
* Ongoing training opportunities
Must have reliable transportation and pass pre-employment screening.
Equal Opportunity Employer
Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IT Help Desk Technician
Information systems technician job in Springfield, OR
This successful Robert Half client is seeking a Help Desk professional to join their team in the Eugene, OR area. You will be responsible for providing end-user support for hardware, software, and access issues, Active Directory and Office 365 user administration and support end-users.
Qualifications:
+ 1+ year of experience in a help desk or technical support role
+ Active Directory
+ Microsoft Office 365
+ Windows server
+ Troubleshooting
+ Excellent customer service and communication skills
Onsite: You must live in the Eugene area to be considered for this position.
Starting pay: $25/hr
Excellent benefits, friendly and welcoming team!
Requirements
- Minimum of 1 year of experience in an IT support or help desk role.
- Proficiency in Active Directory user administration.
- Strong knowledge of Microsoft Office 365 applications.
- Familiarity with Windows 10 operating systems.
- Ability to troubleshoot hardware, software, and system access issues effectively.
- Excellent communication and customer service skills.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Enterprise Technician I/II - IT Support - Information Technology - 2025
Information systems technician job in Eugene, OR
Job Description
Alpha IT, LLC is seeking an Enterprise Technician to join our team. As an Enterprise Technician, you will provide exceptional technical support and customer service to businesses throughout the state of Oregon. Our goal at Alpha IT is to provide world-class managed services at an affordable price while retaining the highest level of customer satisfaction. As a member of our team, you will play a crucial role in helping us achieve that goal by supporting a variety of businesses and their technology needs.
Responsibilities
Provide remote and onsite technical support to customers, including troubleshooting and resolving a variety of issues.
Install, configure, and maintain hardware, software, and other IT assets.
Document and maintain accurate records of all support requests and activities.
Ensure customer satisfaction by providing timely and effective communication and follow-up with customers.
Collaborate with team members to identify and resolve complex technical issues.
Participate in ongoing training and professional development opportunities to maintain current knowledge of industry trends and best practices.
Maintain a positive and professional attitude at all times, even in challenging situations.
Requirements
Associate's or Bachelor's degree in Information Technology or related field.
At least 2 years of experience providing technical support in a customer-facing role.
Knowledge of IT hardware, software, and networking principles and practices.
Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical individuals.
Ability to work independently and as part of a team.
Strong attention to detail and organizational skills.
Ability to prioritize and manage multiple tasks and projects simultaneously.
Benefits
Benefits
Starting Salary of $40,000 - 60,000 per year D.O.E. Skillset and salary advancement are possible.
Some benefits occur after a probationary period and depend on the position
Paid vacation
Sick Leave
Insurance (medical, dental, vision, Rx)
401k
FSA Account
Company provided
iPhone
Laptop
Technical Support Specialist
Information systems technician job in Albany, OR
**Job Title: Customer Service Representative** **Job Type:** Full-Time **Hours:** 40 hours/week | Monday - Friday, 5:00 AM - 4:00 PM Pacific Time **Pay Rate:** $17/hr **Overtime:** Occasional opportunities for overtime available **About the Role** We are seeking a **Customer Service Representative** to join our team as the frontline connection between our company and our customers. This role plays a vital part in providing outstanding service by handling inquiries, resolving issues, processing orders, and ensuring overall customer satisfaction.
The ideal candidate is a natural problem-solver with excellent communication skills and a passion for delivering exceptional customer experiences. You should be comfortable working independently and collaboratively in a fast-paced environment. Empathy, patience, and a positive attitude are key to success in this position.
**Key Responsibilities**
+ Respond to customer inquiries via phone, email, chat, or other channels in a timely and professional manner
+ Process orders, returns, exchanges, and warranty claims accurately using internal systems
+ Resolve customer complaints by identifying root causes and offering effective solutions or escalating when necessary
+ Provide accurate information about products, services, and company policies
+ Maintain and update customer records in CRM or ERP systems
+ Track and follow up on open issues to ensure timely resolution and customer satisfaction
+ Collaborate with internal teams including Sales, Shipping, IT, Purchasing, and Product to meet customer needs
+ Consistently meet performance goals including response time, accuracy, service levels, and customer satisfaction
**Qualifications**
+ High school diploma or equivalent required
+ 1-3 years of experience in customer service or a similar client-facing role preferred
+ Strong communication and interpersonal skills
+ Basic computer proficiency and comfort with using internal systems
+ Ability to multitask and remain calm under pressure
+ Must be self-motivated, detail-oriented, and a team player
**Schedule & Work Environment**
+ **Hours of Operation:** Monday to Friday, 5:00 AM - 4:00 PM Pacific Time
+ **Work Week:** 40 hours, with occasional opportunities for overtime
**Join our team** and be a part of a company that values exceptional service and customer satisfaction. If you're passionate about helping others and enjoy solving problems, we'd love to hear from you!
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Peer Support Specialist - Part Time
Information systems technician job in Eugene, OR
The Peer Support Specialist provides a variety of recovery-oriented services to individuals enrolled in early intervention and adult programs who have self-identified as desiring peer supports. The Peer Support Specialist works, to promote greater independence, community integration and recovery. Services provided by peers include a wide variety of supports, services and advocacy that contribute to a client's ability to engage in
ongoing treatment and work towards less dependence on traditional mental health treatment. These activities
acknowledge the importance of involving significant others and other natural supports in the persons treatment
that could positively impact their recovery.
Status: Part Time 20 Hours a WeekLocation: EugeneWork hours: The position is part-time with varying hours. Monday - Friday (Weekends if needed) Starting Wage: $21.15 an hour Wage Scale: $21.15 to $26.74
Knowledge:
[Education] Hold a Peer Support Specialist Certification from a State Approved training program.
[Experience] 1-2 years of experience is required.
Skill:
[Communication factor] Regular communication inside and outside the organization to exchange ideas and gather information.
Requirements:
Flexible hours, may require some weekends and evenings..
Oregon Drivers License and Acceptable Driving Record
Must have the ability to get to work sites in a timely manner.
Willingness to work outside one's own comfort level.
Effective role modeling including appropriate dress, communication and work behaviors for the job being supported.
Ability to establish relationships with the employee to become familiar with learning styles.
Benefits:
Paid Training Provided, including Oregon Intervention System (OIS), CPR and First Aid, Medication Administration, and more!Life Insurance PlanPaid Holidays - holidays worked paid at premium Paid Sick and Personal Time OffGym or other wellness reimbursement Employee referral reward program 401K after eligibility requirements are met
Full Position Description given upon interview
Shangri-La is committed to the full inclusion of all qualified individuals. Applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Shangri-La will ensure that individuals with disabilities are not discriminated against and are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, please contact Michael Meduri, Talent Engagement Coordinator, at ************, x316 or *******************************.
As part of this commitment, Shangri-La does not tolerate racism, homophobia, sexism, or transphobia. Shangri-La does not discriminate based on someone's identity, marital status, national origin, age, disability, or any other protected class.
All Orientations. All Abilities. All Cultures. All Sexes.
All People of All Color. All Religions.
Easy ApplyCertified Peer Support Specialist
Information systems technician job in Eugene, OR
Full-time Description
Willamette Family is looking for passionate people that have a passion for giving back.
Our Peer Support Specialists (PSS) are self-identified people in recovery from a substance use disorder or mental health disorder or a family member of a former recipient of addiction treatment.
Under general supervision, PSS will work directly with individuals in Willamette Family outpatient programs by assisting in the promotion of abstinence, self-sufficiency, and self-determination. The PSS works in helping teach concepts of health promotion involving physical, mental, and social well-being and removing all other identified barriers to recovery.
About the agency:
Willamette Family is a longstanding substance use treatment and behavioral healthcare provider that strives to support our community.
Willamette Family was recently accredited by the Council on Accreditation (COA), noting that we meet or exceed the national standards for excellence in behavioral healthcare
Location: Willamette Family, Downtown Treatment Center
Position Type: Full-time
Compensation: $21/ hr
Shift Hours & Days: Monday-Thursday 12:15pm-8:45pm, and Friday 12pm-8:30pm
Employee Benefits include:
Health, Dental, Vision, life, and Supplemental insurance options
Healthcare Flexible Spending (FSA)
403b Retirement Savings with company match
Robust time off package including paid sick leave, vacation time, and holidays for all full-time and regular part-time employees
Training and education benefits for employees who are employed for 24 months or longer as well as continued education training support
and more!
Requirements
Employment Requirements:
Criminal Background check conducted by the Department of Human Services Background Check Unit
Pre-Employment Drug Screening (Including THC)
Effective 03/28/2025- Willamette Family has a required 12 month waiting period before former clients can apply for employment. This policy is in place to ensure professional boundaries and avoid potential conflicts of interest. Your response will not impact your eligibility beyond this requirement, and all information will remain confidential.
Minimum Requirements:
Successful completion of OHA-approved training.
Must be on the Oregon Health Authority Traditional Health Worker Registry or registered with MHACBO as CRM.
A self-identified individual formerly receiving addictions or mental health services and/or a self-identified individual in recovery from an addiction
Be acquainted with local community resources.
Good verbal, written, and computer skills.
Able to work some evening and/or weekend hours.
Must be able to maintain confidentiality in accordance with Willamette Family policy, HIPAA, and 42 CFR Part 2.
PREFERRED QUALIFICATIONS
Valid Oregon driver's license
Ability to drive for Willamette Family per Willamette Family policy, which includes none of the below infractions within the last 3 years: Operating a motor vehicle during a time of suspension or revocation; Operating a motor vehicle without a license; Driving under the influence of alcohol or drugs; Careless driving; More than two moving violations in the past three years; More than two accidents in the past three years; More than one accident in any one year; Speeding over 80 miles per hour or 21 miles per hour over the posted speed limit.
EQUAL OPPORTUNITY EMPLOYER
Willamette Family Inc. prohibits discrimination on the basis of any characteristics protected by applicable local, state, and federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation.
Salary Description $21
Operations Support 2 (Halsey, OR)
Information systems technician job in Halsey, OR
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
Summary
Under general direction, the Operations Support performs a variety of job responsibilities which may include delivery of fertilizer and chemical products to customers from the retail office, customer service, vehicle maintenance, equipment and facility maintenance work, and fertilizer blending.
Key Responsibilities
* Performs varied responsibilities such as: equipment and plant maintenance including welding, pump and engine overhauls, painting, and general housekeeping responsibilities; loading and delivering fertilizer and chemicals to customers; operating equipment to blend fertilizer; monitoring product application by calculating amounts, calibrating equipment, controlling application rates, and cleaning and storing equipment after application process; receiving and unloading product and performing warehouse inventory and storage functions. Responsible for keeping a clean, orderly vehicle and organizing the warehouse and yard materials.
* Ensure the proper loading and operations of vehicles in compliance with DOT, OSHA and Hazmat regulations. Comply with all company and customer safety requirements.
* Miscellaneous duties such as assisting with special projects, attending training sessions, providing back-up when needed, and other work-related duties as assigned by supervisor/manager.
* Promote and live the Simplot brand to our customers, employees and community as the best-in-class Agricultural distributor. Responsible for accurate, timely, and safe product deliveries and where applicable, product application.
* Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Typical Education
High school diploma or general education degree (GED)
Relevant Experience
* 1+ years related experience and/or training
* Knowledge of basic farm equipment and operation preferred
* Ability to do a variety of tasks in succession, i.e., blending products together, loading a truck, and driving the truck to a farm.
* Ability to accurately and safely operate heavy equipment such as a sprayer/applicator and semi-truck and trailer.
* Ability to use a computer, including Microsoft Office Suite and Outlook - or mobile app.
* Ability to learn and manipulate company software.
* Ability to effectively communicate both orally and in writing with management, other team members, and customers. `
Other Information
* Class A Commercial Driver's License (CDL) required
* HazMat Endorsement preferred or willing to obtain in first 12 months of employment
* Tanker Endorsement preferred or willing to obtain in first 12 months of employment
Combination of education, training and/or experience will be considered for this position.
* This position is not eligible for relocation.
Job Requisition ID: 22233
Travel Required: None
Location(s): SGS Retail - Halsey
Country: United States
The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.
Member Support Specialist II - Dual Special Needs Plan (Monday-Friday)
Information systems technician job in Springfield, OR
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
The Member Support Specialist will work as an integral part of the case management team to serve as a resource to members. The Specialist will work telephonically and in person to support members with complex psycho-social issues which create barriers to adherence with medical regimens and achievement of optimal health outcomes. (Examples may include activities such as assisting with arranging transportation, linking patients with community resources, etc.). Will assist with program development, and build effective member and provider relationships.
Essential Responsibilities:
In coordination with the member's case manager, develop and implement goals and/or plans tailored to assist members in navigating the complexities of the healthcare system.
Educate members on understanding and working within the parameters of their benefit structure.
Utilize motivational interviewing and patient-engagement techniques to support members in achieving optimal health outcomes by effectively utilizing their benefits.
Identify community resources and make referrals to members as appropriate.
Serve as liaison between members and providers/agencies.
Identify members for coordination and case management services through a variety of methods, including claims data and reports.
Screen requests to identify appropriate referrals to case management from multiple internal and external sources.
Work collaboratively with the case management team to help facilitate case management process. Participate in case management/care coordination meetings.
Ensure compliance with applicable state and federal regulations and guidelines in day-to-day activities, including maintaining HIPAA standards and confidentiality of protected health information. Ensure accurate and timely documentation.
Assist members with referrals, scheduling appointments and ensuring transportation to medical appointments is available.
Assist members with non-clinical needs for transitions and different phases of care.
Manage mailing lists and outgoing mailings.
Supporting Responsibilities:
Assist with the development of departmental procedures, reports and projects.
Assist care management to meet quality measures as outlined by government regulations.
Enter and collate data: prepare reports as assigned.
Participate in team, department, company, and community-related committees as requested.
Make presentations to small groups. Actively participates in quality improvement initiatives.
Meet department and company performance and attendance expectations.
Perform other duties as assigned.
Work Experience: A minimum of three years of experience in community services or healthcare agencies focused on coordination services required. Experience in health insurance and delivering group presentations preferred.
Education, Certificates, Licenses: High school diploma or equivalent required.
Knowledge: Medical terminology. Proficient in Microsoft Office, including Word, Excel, PowerPoint, Medical management software (e.g CaseTrakker Dynamo). Excellent verbal and written communication skills and is able to work independently as well as to work effectively on a team. Good working knowledge of how to access community resources and healthcare system.
Competencies:
Building Customer Loyalty
Building Strategic Work Relationships
Contributing to Team Success
Planning and Organizing
Continuous Improvement
Adaptability
Building Trust
Work Standards
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 20% of the time.
Skills:
Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
Auto-ApplyDynamic PC Support
Information systems technician job in Springfield, OR
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
Now Hiring IT and Telecom Field Technicians
Information systems technician job in Corvallis, OR
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
On-Call IT Field Technician & TV Configuration -Eugene, OR
Information systems technician job in Eugene, OR
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
TV
Configuration,
Printer
&
Scanner
Support
Technical Support Specialist
Information systems technician job in Jefferson, OR
**Job Title: Customer Service Representative** **Job Type:** Full-Time **Hours:** 40 hours/week | Monday - Friday, 5:00 AM - 4:00 PM Pacific Time **Pay Rate:** $17/hr **Overtime:** Occasional opportunities for overtime available **About the Role** We are seeking a **Customer Service Representative** to join our team as the frontline connection between our company and our customers. This role plays a vital part in providing outstanding service by handling inquiries, resolving issues, processing orders, and ensuring overall customer satisfaction.
The ideal candidate is a natural problem-solver with excellent communication skills and a passion for delivering exceptional customer experiences. You should be comfortable working independently and collaboratively in a fast-paced environment. Empathy, patience, and a positive attitude are key to success in this position.
**Key Responsibilities**
+ Respond to customer inquiries via phone, email, chat, or other channels in a timely and professional manner
+ Process orders, returns, exchanges, and warranty claims accurately using internal systems
+ Resolve customer complaints by identifying root causes and offering effective solutions or escalating when necessary
+ Provide accurate information about products, services, and company policies
+ Maintain and update customer records in CRM or ERP systems
+ Track and follow up on open issues to ensure timely resolution and customer satisfaction
+ Collaborate with internal teams including Sales, Shipping, IT, Purchasing, and Product to meet customer needs
+ Consistently meet performance goals including response time, accuracy, service levels, and customer satisfaction
**Qualifications**
+ High school diploma or equivalent required
+ 1-3 years of experience in customer service or a similar client-facing role preferred
+ Strong communication and interpersonal skills
+ Basic computer proficiency and comfort with using internal systems
+ Ability to multitask and remain calm under pressure
+ Must be self-motivated, detail-oriented, and a team player
**Schedule & Work Environment**
+ **Hours of Operation:** Monday to Friday, 5:00 AM - 4:00 PM Pacific Time
+ **Work Week:** 40 hours, with occasional opportunities for overtime
**Join our team** and be a part of a company that values exceptional service and customer satisfaction. If you're passionate about helping others and enjoy solving problems, we'd love to hear from you!
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Certified Peer Support Specialist
Information systems technician job in Eugene, OR
Full-time Description
Willamette Family is looking for passionate people that have a passion for giving back.
Our Peer Support Specialists (PSS) are self-identified people in recovery from a substance use disorder or mental health disorder or a family member of a former recipient of addiction treatment.
Under general supervision, PSS will work directly with individuals in Willamette Family men's and women's residential programs by assisting in the promotion of abstinence, self-sufficiency, and self-determination. The PSS works in helping teach concepts of health promotion involving physical, mental, and social well-being and removing all other identified barriers to recovery.
About the agency:
Willamette Family is a longstanding substance use treatment and behavioral healthcare provider that strives to support our community.
Willamette Family was recently accredited by the Council on Accreditation (COA), noting that we meet or exceed the national standards for excellence in behavioral healthcare
Compensation: $21/ hr
Shift Hours & Days: Sunday- Thursday, 10:00am-6:00pm; ability to flex hours as needed is preferred
Employee Benefits include:
Health, Dental, Vision, life, and Supplemental insurance options
Healthcare Flexible Spending (FSA)
403b Retirement Savings with company match
Robust time off package including paid sick leave, vacation time, and holidays for all full-time and regular part-time employees
Training and education benefits for employees who are employed for 24 months or longer as well as continued education training support
and more!
Requirements
Employment Requirements:
Criminal Background check conducted by the Department of Human Services Background Check Unit
Pre-Employment Drug Screening (Including THC)
Effective 03/28/2025- Willamette Family has a required 12 month waiting period before former clients can apply for employment. This policy is in place to ensure professional boundaries and avoid potential conflicts of interest. Your response will not impact your eligibility beyond this requirement, and all information will remain confidential.
Minimum Requirements:
Successful completion of OHA-approved training.
Must be on the Oregon Health Authority Traditional Health Worker Registry or registered with MHACBO as CRM.
A self-identified individual formerly receiving addictions or mental health services and/or a self-identified individual in recovery from an addiction
Be acquainted with local community resources.
Good verbal, written, and computer skills.
Able to work some evening and/or weekend hours.
Must be able to maintain confidentiality in accordance with Willamette Family policy, HIPAA, and 42 CFR Part 2.
PREFERRED QUALIFICATIONS
Valid Oregon driver's license
Ability to drive for Willamette Family per Willamette Family policy, which includes none of the below infractions within the last 3 years: Operating a motor vehicle during a time of suspension or revocation; Operating a motor vehicle without a license; Driving under the influence of alcohol or drugs; Careless driving; More than two moving violations in the past three years; More than two accidents in the past three years; More than one accident in any one year; Speeding over 80 miles per hour or 21 miles per hour over the posted speed limit.
EQUAL OPPORTUNITY EMPLOYER
Willamette Family Inc. prohibits discrimination on the basis of any characteristics protected by applicable local, state, and federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation.
Salary Description $21
Operations Support 2 (Halsey, OR)
Information systems technician job in Halsey, OR
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
**Summary**
Under general direction, the Operations Support performs a variety of job responsibilities which may include delivery of fertilizer and chemical products to customers from the retail office, customer service, vehicle maintenance, equipment and facility maintenance work, and fertilizer blending.
**Key Responsibilities**
+ Performs varied responsibilities such as: equipment and plant maintenance including welding, pump and engine overhauls, painting, and general housekeeping responsibilities; loading and delivering fertilizer and chemicals to customers; operating equipment to blend fertilizer; monitoring product application by calculating amounts, calibrating equipment, controlling application rates, and cleaning and storing equipment after application process; receiving and unloading product and performing warehouse inventory and storage functions. Responsible for keeping a clean, orderly vehicle and organizing the warehouse and yard materials.
+ Ensure the proper loading and operations of vehicles in compliance with DOT, OSHA and Hazmat regulations. Comply with all company and customer safety requirements.
+ Miscellaneous duties such as assisting with special projects, attending training sessions, providing back-up when needed, and other work-related duties as assigned by supervisor/manager.
+ Promote and live the Simplot brand to our customers, employees and community as the best-in-class Agricultural distributor. Responsible for accurate, timely, and safe product deliveries and where applicable, product application.
+ **Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.**
**Typical Education**
High school diploma or general education degree (GED)
**Relevant Experience**
+ 1+ years related experience and/or training
+ Knowledge of basic farm equipment and operation preferred
+ Ability to do a variety of tasks in succession, i.e., blending products together, loading a truck, and driving the truck to a farm.
+ Ability to accurately and safely operate heavy equipment such as a sprayer/applicator and semi-truck and trailer.
+ Ability to use a computer, including Microsoft Office Suite and Outlook - or mobile app.
+ Ability to learn and manipulate company software.
+ Ability to effectively communicate both orally and in writing with management, other team members, and customers. `
**Other Information**
+ Class A Commercial Driver's License (CDL) required
+ HazMat Endorsement preferred or willing to obtain in first 12 months of employment
+ Tanker Endorsement preferred or willing to obtain in first 12 months of employment
Combination of education, training and/or experience will be considered for this position.
*This position is not eligible for relocation.
**Job Requisition ID** : 22233
**Travel Required** : None
**Location(s)** : SGS Retail - Halsey
**Country:** United States
****The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. ****
Dynamic PC Support
Information systems technician job in Springfield, OR
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.