Information Systems Technician jobs in Victorville, CA

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. **_Please note that this opportunity is contingent on program funding. Start dates are determined after funding confirmation_** Northrop Grumman Aeronautics Systems is seeking a **PC Technician Level 1 or Level 2** to support program efforts within our Aircraft Solutions organization. This position will be located in **Palmdale, CA** , with potential for relocation to future CONUS locations upon completion of job training and site activations. Roles and responsibilities include: + Provides technical support for computers and associated networks. + Installs, troubleshoots, services, and repairs of personal computers, related PC software, telephones, cables, and connectors. Connects personal computers and terminals to existing data networks. Performs basic PC setups. + Instructs and assists users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Maintains trouble logs. + Completes paperwork and other tasks needed to satisfy Security requirements. Successfully follows all Security regulations, guidelines, and processes regarding the installation, maintenance, and retirement of PCs and PC-related hardware and software. Works with Security to remediate classified or unclassified data spillage incidents. + Coordinates with users, service desk, server administrators, network engineers, and customer and IT management. + Reviews the trouble ticket queue to identify issues that need to be addressed. Works through the ticket queue without intervening management direction (self-motivated). Resolves tickets within established SLAs. Raises issues that require management attention or involvement. + Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies. + Works with system administrators and other staff to resolve support issues, escalating where appropriate. + Participates in new installations, testing and special projects as needed. + May spend portions of the day away from the desk when supporting users and moving equipment. + Exhibits good communication skills, an energetic approach, and patience with customers. + Use your technical understanding of Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM) Operations, including Service Desk, Desktop, Network, Telecommunications, Data Center, Application Support, Service Level Management, and other areas of IT Operations. + Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. + Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. + Route calls to product line specialists. Maintains and updates records and tracking databases. + Alerts management to recurring problems and patterns of problems. _This position can be filled at either the Level 1 or Level 2 role based on the qualifications below._ **Basic Qualifications:** Basic Qualifications for Level 1 Associate Technician: + Must have a High school diploma or equivalent and at least some related military / professional experience Basic Qualifications for a Level 2 Technician: + Must have a High school diploma or equivalent and at least 2 years of related military / professional experience Additional Basic Qualifications at either level: + Must have an active DoD Secret clearance with the ability to obtain and maintain a Top Secret clearance as condition of continued employment + Must have the ability to obtain and retain Special Program access clearance within 365 days from submission + Must have a DOD 8570 IAT Level II (ex: Security + CE) certification. + Must have the ability to lift equipment up to 50 lbs. + Must have experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods. **Preferred Qualification:** + Bachelor of Science or other technical based degree. + Current DoD Top Secret clearance. + CompTIA A+, Network+, Security+ Certifications. + Microsoft Certifications (MCP, MCSE or MCSA). + Proficiency in remote administration and troubleshooting of desktop PCs, Visio, PowerShell. + Experience with zero and/or thin client devices. + Experience in Active Directory configuring user and computer accounts. + Cross-platform experience (i.e., two or more: Windows, Linux, Solaris, OSX, UNIX, etc.). + Experience supporting VMware VDI (Virtual Desktop Infrastructure). + Knowledge of Windows operating systems, Active Directory administration, and LAN/WAN networking. + Ability to work in a fast-paced environment where multiple projects are being developed and deployed simultaneously. Salary Range: $42,000.00 - $70,000.00Salary Range 2: $50,000.00 - $83,300.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Robertshaw is a private equity-owned global design, engineering, and manufacturing company selling product solutions to the appliance, automotive, and HVAC industries. We are an industry leader in advanced flow control components and systems for water, gas, and other fluids to help build extraordinary products that improve safety, comfort, health, and happiness.When you join Robertshaw, you're joining a company with over 125 years of experience and a global team with focus on innovation. Role Description We are seeking a knowledgeable and customer-focused HVAC Technical Support Specialist to join our team. In this role, you will provide expert guidance and assistance to customers and field technicians regarding HVAC systems, including troubleshooting, diagnosing, and resolving technical issues. Your goal will be to ensure high levels of customer satisfaction by delivering timely and accurate support. Key Responsibilities Technical Assistance: Provide comprehensive support for Robertshaw products, including troubleshooting and diagnosing issues via phone, email. Customer Interaction: Engage with customers and field technicians to understand their issues, offer solutions, and ensure the resolution of problems. Product Knowledge: Stay up to date with the latest products, and industry trends to provide accurate and relevant support. Training and Support: Assist in the training and onboarding of new technicians or support staff on Robertshaw products. Collaboration: Work closely with other departments to address and resolve customer and technical issues. Quality Assurance: Ensure that all support provided meets company standards and customer expectations for quality and professionalism. Qualifications Minimum of 3 years of experience in HVAC technical support or a similar role, with hands-on experience in diagnosing and repairing HVAC systems. Relevant HVAC certifications (e.g., EPA Certification) preferred. Strong technical knowledge of HVAC systems, components, and troubleshooting techniques. Excellent communication skills with the ability to convey technical information to non-technical audiences. Proficiency in using support software and tools. Strong problem-solving skills and attention to detail. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Education High school diploma or equivalent required; technical diploma or degree in HVAC technology, mechanical engineering, or a related field preferred.

Job Details Corporate - Water of Life Administration Offices - Fontana, CA Full-Time/Part-Time $20.20 - $27.77 HourlyDescription *This position is full-time, 40 hours per week, typically Monday through Friday. Some weekend or evening hours may be required seasonally depending on need. The WOLCC-WOLCS Technology Support Technician is responsible for all aspects of information technology systems within WOLCC and the school (Preschool - 8th Grade), inclusive of managing Google Chromebooks and Apple devices school-wide. Receives, logs, documents, appropriately routes and tracks Help Desk tickets, inquiries and service calls. Ensures hardware and software are working efficiently and effectively for all WOLCC & WOLCS staff. IT Coordination and Support: Receive, log, document, appropriately route and track Help Desk tickets, inquiries and service calls using the Vorex system and ITGlue. Implement IT policies at the direction of the Director of Technology for staff and students. Assess staff/student needs and recommend hardware/software upgrades, as appropriate, to the Director of Technology. Recommend purchases for required hardware/software for WOLCS. Provide technical support to staff and students as required, troubleshooting hardware, software, and network issues. Monitor system performance and troubleshoot issues to ensure high availability and continuity. Work with other members of the WOLCC Technology department to ensure the uninterrupted flow of IT services to WOLCS and WOLCC. Software/Hardware Management: Perform installation of PC/MAC software and hardware as required. Manage various information systems including, but not limited to Renweb, Google Apps., Accelerated Reading, Wikispaces, Alexia, Typesy, Anti-virus protection licensing, Microsoft Licensing, and any other software loaded on computers. Maintain a detailed inventory of all school technology resources in ITGlue. Troubleshoot and repair hardware/software issues via Help Desk tickets. Manage the WOLCS NAS, oversee the hardware inventory in VSAX/ITGlue. Train staff on both hardware and software, ensuring everyone can effectively use the church and school's technology resources. Provide accurate information on IT products or services. Record events and problems and their resolution in Vorex. Follow up and update customer status and information in a timely manner through Vorex. Communicate effectively and promptly with all staff, WOLCS and WOLCC. Perform various IT tasks as prescribed by, and at the direction of the Director of Information Technology. Full Time WOLCC Employee Benefits: Employer Paid Options- Health Insurance (Medical, Dental, Vision) Employer Paid- $10K Life/AD&D Insurance Policy Employer Paid- Short Term Disability Insurance Voluntary Insurance Offered (Life, Disability, AFLAC, Long-Term Care) 2 Weeks Paid Accrued Vacation per Year 40 hours Sick Paid Leave per Year 10.5 Paid Holidays per Year 2 Weeks Accrued Paid Mission Time Every 2 Years Up to 10 Days Paid for Jury Duty Paid Bereavement Leave available 403(b) Retirement Savings WOL Matching WOLCS Tuition Discount Qualifications 3+ years' current experience working technical support in a business level environment. A Comp TIA A+ certificate or equivalent training/experience preferred. A Comp Network+ preferred Experience using and supporting common microcomputer hardware, peripherals and a variety of software applications and operating systems for both Windows, Macintosh and Chrome Ability to install and train staff on software products; diagnose and resolve obscure user problems; work effectively for long periods of time with minimal supervision; provide strong staff support/customer service Excellent written and oral communication skills; organizational skills; analytical and problem-solving skills; strong attention to detail with an eye towards accuracy Functional and operational knowledge and experience using Google Apps Suite, iOS, Mac OS, and Windows Operating System Friendly, flexible, able to multitask, enjoys working with all kinds of people Aspire to be a Christian role model in accordance with 1 Timothy, chapter 3 Maintain a consistent relationship with God, demonstrate a strong and growing walk with Christ and live a Biblical lifestyle that honors Christ Be personally committed to the ideals, values and mission of WOL Ability to appropriately handle confidential information; refraining from gossip Ability to resolve issues according to Matthew 18 Be/become a Member at Water of Life and regularly attend its weekend services Satisfactory background check

DT Professional Services is seeking an entry-level IT Technician to support our NSWC team in Corona, CA! You will be responsible for providing technical support and assistance to our employees and clients, ensuring the smooth operation of computer systems, networks, and software. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a commitment to delivering high-quality service. There is an estimated 35%+ travel per year aboard U.S. Navy ships. Responsibilities: Provide technical support for hardware, software, and network issues Install, configure, and maintain computer systems and peripherals Troubleshoot and resolve technical problems in a timely and efficient manner Perform regular maintenance and updates on IT equipment and software Assist in the setup and deployment of new hardware and software Manage user accounts, permissions, and access controls Monitor system performance and ensure optimal operation Document and track support requests and resolutions using a ticketing system Provide training and guidance to end-users on IT best practices and tools Collaborate with other IT team members to develop and implement IT policies and procedures Stay current with emerging technologies and industry trends to provide innovative solutions Strong interpersonal and communication skills Basic Qualifications: 2+ years of experience in IT support or a similar technical role Active DoD-issued Secret Clearance CompTIA Security+ certification (required before hire) Ability to travel 35%+ annually (trips may last 1-4 weeks) Ability to lift up to 35 lbs and perform physical tasks such as climbing ladders, kneeling, or maneuvering in confined spaces Proficiency in Windows Server 2019, Windows 11, and Linux operating systems Strong understanding of networking protocols and troubleshooting techniques Experience with Microsoft Office 365, Active Directory, and common business applications Excellent problem-solving and analytical skills Strong communication and interpersonal skills; ability to explain technical procedures clearly Ability to work independently and collaboratively within a team environment Preferred Qualifications: 2+ years of database, network administration, or system administration experience Experience with virtualization technologies such as VMware or Hyper-V Knowledge of cybersecurity best practices and tools Familiarity with cloud services such as AWS or Azure Ability to script and automate tasks using PowerShell or similar tools Additional certifications such as CompTIA A+, Network+, etc. Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field The compensation range for this position: $33.24/hour More about DT Professional Services: We're looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success! DT Professional Services is an SBA 8(a) and HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services. Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees.

Bring your technical expertise to the front lines of public service with Riverside Superior Court! We're seeking a Desktop Technician to provide support to court staff and judicial officers. This position will be located in the Self-Help Center located in Riverside, CA but will provide support countywide. If you enjoy solving technical puzzles, delivering top-tier customer service and working in a dynamic, service-driven environment, this role is for you! The ideal candidate will possess one of the following options: Option 1: Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a closely related field AND Experience: Two years of experience that includes providing computer or network systems support or experience providing first and second tier technical support in a help desk technician or equivalent role. Option 2: Education: Associate's degree, preferably in Computer Science, Information Technology, Information Systems, Computer Engineering, or a closely related field AND Experience: Three years of experience that includes providing computer or network systems support or experience providing first and second tier technical support in a help desk technician or equivalent role. Option 3: Education: High school diploma or equivalent AND Experience: Four years of progressively responsible experience that includes providing computer or network systems support or experience providing first and second tier technical support in a help desk technician or equivalent role. For a complete list of the qualifications and essential duties, please refer to the job description. Riverside is the fourth largest county in California and the 10th largest in the United States. There are fourteen court facilities spanning 7,300 square miles that serves Riverside's 2.4 million residents. The courts and its employees hold a unique role in the public sector. The mission of the Riverside Superior Court is, "…in a fair, accessible, effective, and efficient manner, resolve disputes arising under the law and interpret and apply the law consistently, impartially, and independently to protect the rights and liberties guaranteed by the Constitutions of California and of the United States." At Riverside Superior Court, we reward hard work and dedication! We offer: * Annual merit increases for satisfactory job performance * A robust benefit plan including medical, dental, vision, disability and life insurance * A pension plan provided by the California Public Employer's Retirement System also known as CalPERS. You will contribute between 7% and 8% of your biweekly pay, depending on your membership status * Optional deferred compensation programs * Generous leave accruals * Fourteen (14) paid holidays * Bereavement leave * Tuition discounts * Qualified employer for Public Service Loan Forgiveness (PSLF) or Temporary Expanded PSLF (TEPSLF) Certification All applicants are required to submit a completed online application and supplemental questionnaire. To learn more about how to create an application, click HERE. Résumés will not be accepted in lieu of the required application and supplemental questionnaire. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all current and previous related work experience. When listing Court experience, please include dates and classification of each position held, if more than one. Selection Procedures: This recruitment will remain open until the needs of the Court have been met and may close at any time. However, the deadline to apply for first round consideration is Wednesday, July 02, at 11:59 PM PST. All applications will be reviewed to identify candidates who meet the minimum qualifications; those candidates deemed most qualified may be invited to an online or written assessment, if applicable. Candidates who take and successfully pass the assessment may be invited to an oral panel interview. Candidates who are successful in the interview may be placed on an eligible list. Placement on an eligible list is not a guarantee of employment. Additional steps for the selection process may include a comprehensive background check. Status Notifications You will be notified by email and/or text message during the process of this recruitment through governmentjobs.com. Please check your email spam/junk folders and accept emails ending with governmentjobs.com and riverside.courts.ca.gov. If your information changes, please update your profile at *********************** Reasonable Accommodations Riverside Superior Court provides reasonable accommodations upon request for applicants with disabilities. Please contact the Human Resources Department at ************ or *********************************** if you feel you will need an accommodation for any aspect of the selection process. The Human Resources Department requests that it be advised of special needs at least five days prior to the examination so that a reasonable accommodation may be made.

Locations: NSWC Corona, CA & NSWC Corona Detachment Fallbrook, CA; (Naval Surface Warfare Center - 1999 4th St, Norco, Ca 92860) Clearance: Secret Certifications: CompTIA Security + CE (* must adhere to 8570.01M CWF Requirements - IAT Level II) Requirements: a high school degree, or a GED, and three (3) years of relevant experience in system administration and experience installing patches, performing system updates, managing server and storage processing strategies and providing a wide range of system administration functions, OR a bachelor's degree in a relevant field, OR a master's degree in a relevant field. Roles and Responsibilities: Experience with Incident management, Problem management, Knowledge management. Ability to follow established protocols and procedures and apply industry best practices. Communicate clearly, both orally and in writing, in English. Have comprehensive knowledge of, and experience with, government regulations, policies, procedures, and limitations. Coordinate with the appropriate management levels, as required by applicable policies or procedures. Have working knowledge of latest versions of office automation software and recognize potential enhancements or limitations of new software utilized within their area of expertise/tasking. Experience providing scheduled and ad-hoc technical presentations to various audiences. Experience in conducting training for IT applications.

Amentum is seeking **IT Support Technicians** to support our DHS customer at their regional CONUS and OCONUS facilities. We are pipelining candidates for future roles in **Williston, VT;** **Eloy, AZ;** **Santa Ana, CA;** and **San Bernardino, CA.** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you will make a great addition to our team. In addition to your technical experience, you also have exceptional customer service skills and are willing to go the extra mile. **Responsibilities:** + Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units + Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots + Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing + Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets + Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure + Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products + Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events Here at Amentum, we are purpose-driven with a fierce commitment to deliver on our promises. We create trailblazing solutions, have unwavering integrity, and embrace inclusion and collaboration. Our team is excited to help customers solve today's and tomorrow's problems, giving confidence and reassurance that together we'll accomplish mission success. **Compensation & Benefits:** HIRING SALARY RANGE: $55,000 - $73,000 (Salary to be determined by the education, experience, knowledge, skills, abilities of the applicant internal equity, and alignment with market data.) This position includes a competitive benefit package. For more detailed information on our Benefits and what it is like to work for Amentum, please visit our careers site: ********************** **Minimum Requirements:** + Associates Degree, and at least 1 year of IT-related support experience, preferably in a help-desk or customer support role + Or High school diploma/GED, and at least 3 years of IT-related support experience, preferably in a help-desk or customer support role + Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues + Good technical writing, presentation, and documentation skills + Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs. + Must have a valid driver's license, access to personal transportation, and be able to pass a Motor Vehicle Records check. + Local and/or overnight travel to Government locations is required (local short notice travel to customer sites is common; extended overnight and air travel is typically less than 15% per year). + Must be comfortable wearing a mask and disclosing and/or providing evidence of vaccination status to others + Must be comfortable working in a Law Enforcement environment, which may consist of locations similar to detention facilities, prisons, or jails + Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location. **Preferred Qualifications:** + Prior experience of IT support in an Enterprise environment (10,000+ end-users) + Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks + Ability to apply comprehensive knowledge across key tasks and high impact assignments + Experience evaluating system performance results and recommending improvements or optimizations + Experience performing IT hardware repairs and installing replacement parts + Experience planning and leading technology assignments and projects + Prior hands-on experience with the setup, configuration and administration of servers and backups + Experience functioning as a technical expert across multiple project assignments + ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

User Support IT Support Technician SSD - KPHC/ EPIC/EMR Application & Job Number: 1313010 Posting Date: Dec 3, 2024, 1:16:04 AM Description Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Provides first level and basic second level support to resolve problems with products and applications by meeting customer service standards (e.g., displaying a positive attitude, actively listening, taking ownership, leveraging knowledge, communicating clearly). Supports troubleshooting efforts in conjunction with customer to identify routine and moderately complex problems. Supports efforts to analyze and prioritize incoming requests and alerts. Follows procedures for incident escalation and notification to leadership. Escalates routine problems, as necessary, to appropriate resource (e.g., support team or vendor). Resolves non-complex problems and attempts to resolve complex problems. Follows and supports the development of standard operating procedures. Supports tracking and documentation of details of problems, status of service requests, and resolutions. Supports efforts to meet key performance indicators (e.g., performance, availability, capacity). Supports the documentation of workarounds for problem records and changes to proactive processes. Reviews information (e.g., procedures, installation, configuration) related to new technology. Provides the knowledge repository for routine and moderately complex technical support. Supports the execution of disaster recovery and business continuity processes and events. Qualifications Minimum Qualifications: Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field OR Minimum two (2) years IT experience in a support or operations environment. Additional Requirements: Primary Location: California-Riverside-Riverside Medical Center/Medical Offices 1 Regular Scheduled Hours: 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Start Time: 08:30 AM End Time: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Individual Contributor Job Category: Operations and Support Public Department Name: Parsons West Annex - Proj Mgmt-Service Area Support - 0806 Travel: Yes, 50 % of the Time Employee Group: NUE-SCAL-01|NUE|Non Union Employee Posting Salary Low : 29.76 Posting Salary High: 38.5 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled Share that is next to Submit.

E-Logic is seeking experienced and highly qualified professionals to fulfill a multi-role contract in support of the SGVCOG's day-to-day IT operations and long-term infrastructure needs. This engagement focuses on delivering secure, efficient, and policy-compliant IT services for a public sector environment. This individual is responsible for the meticulous management of all IT hardware and software assets throughout their lifecycle, from acquisition to disposal, and provides crucial support during the procurement process. Responsibilities: Maintain accurate records of all hardware and software assets, including warranty and licensing information. Provide quarterly inventory reports. Ensure the disposal of surplus or obsolete equipment complies with legal e-waste disposal standards and best practices for data security. Assist with the research, evaluation, and acquisition of IT hardware and software in alignment with agency requirements and budget. Provide guidance on technology standards, vendor selection, and compatibility with existing systems. Assist in preparing procurement documentation, such as specifications, quotes, and cost-benefit analyses, upon request. Submit an updated master inventory of all IT assets quarterly, highlighting changes, usage anomalies, or items requiring replacement. Deliver a quarterly lifecycle report identifying hardware and software nearing end-of-life, along with recommendations and estimated replacement costs. Document any surplus or obsolete equipment in a disposal log, including serial numbers, disposal method, and data destruction verification. Skills Required: Strong organizational skills and attention to detail for accurate record-keeping. Knowledge of IT asset management best practices. Familiarity with procurement processes and vendor management. Understanding of hardware and software specifications. Knowledge of e-waste disposal regulations and data security best practices. Work Arrangement: Flexible (part-time or full-time depending on asset volume and procurement activity).

Work Schedule: Up to 20 hours per week; shifts based on operational need of the organization; evening and weekend hours may be required. The position will work on campus. Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 26,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI employees exhibit our values of integrity, honor, dedication, loyalty, and respect in every interaction with each other, our students, the campus community, and guests of Cal Poly Pomona. Under the oversight of the ASI Director of Organizational Effectiveness, the ASI IT department consists of two contracted Cal Poly Pomona IT staff and several ASI IT assistant technicians. Our mission is to transform dreams into reality through technology. As a support service, our customer is our staff. We believe in providing reliable, integrated, and forward-thinking IT services to enable success for the 500+ ASI staff. POSITION DEFINITION Under general supervision of the IT Project Manager, the IT Assistant Technician provides quality customer and technical assistance in support of the organization's IT functions. An ideal candidate should be familiar with IT equipment and applications for moderate level of independent judgment and decision-making. This position will also assist in the research, development, enhancement, and maintenance of technologies in the organization. ESSENTIAL DUTIES Provides technical support in-person, by phone, or through remote desktop tools to end-users Assists with providing troubleshooting of computer hardware and software-related issues Assists with the configuration, testing, deployment, and routine maintenance of technical equipment including, but not limited to: desktops, laptops, tablets, mobile devices, hand scanners, barcode scanners, printers, scanners, and various peripherals Assists with routine auditing of computer hardware inventory and supplies Collaborates with ASI departments to gather functional requirements for IT projects and assists with the planning, coordination, and communication between various stakeholders Assists with the research, development, and feasibility study of new technologies Assists with evaluating current technological resources and analysis of technical needs throughout organization Assists with the creation of technical and procedural documentation Assists ASI IT department with various projects and assignments as needed Performs other IT projects as assigned QUALIFICATIONS A minimum of 8 units of computer science coursework required; Computer Science or Engineering major preferred Knowledge of technical terminology, configuration, and troubleshooting of standard hardware/software currently in use (e.g., Windows PC, mac OS devices, Android OS devices, iOS devices, Microsoft Office Suite, Adobe Acrobat, Adobe Creative Cloud, etc.) Familiarity with VBScript, Active Directory, VPNs, PowerShell, HTML desired Must possess exceptional interpersonal and customer service-oriented skills Must be able to communicate effectively, verbally and in written form Ability to prioritize tasks, display initiative, and remain flexible in a changing environment Ability to make independent decisions and make appropriate recommendations Ability to articulate instructions to end-users with various levels of computer literacy Ability to gather and analyze facts, define problems, devise solutions, and take appropriate action Ability to maintain professional work conduct Must possess ability to work well within a team and/or independently, when necessary, without close supervision Demonstrated ability to work with a diverse student population and campus community Ability to satisfactorily complete a background check (including a criminal records check) POSITION SENSITIVITY Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to sensitive data. A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. BACKGROUND CHECK A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. EMPLOYMENT ELIGIBILITY Employment with ASI is open to any Cal Poly Pomona student who is eligible to work and has the legal right to work in the United States. In addition, student employees must be currently enrolled in a minimum of 6.0 units (undergraduate) and 4.0 units (graduate), international student employees must be enrolled in a minimum of 12.0 units (undergraduate) and 6.0 units (graduate) at the end of the add-drop period. Student employees are required to have a minimum overall and Cal Poly Pomona GPA of 2.0 and be in good academic standing with the University. Individuals enrolled only in Extended University are not eligible for hire. Exceptions to the unit load requirement are allowed during the summer term and for students who have applied for graduation for the current term. WORK ENVIRONMENT While performing the duties of this job, the employee is frequently required to sit, talk, and hear; manual dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, calculator, copier and fax. Must be able to walk, stand, bend, and lift up to 45 pounds. MANDATED REPORTING REQUIREMENT In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect. SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108: Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. *************************************** COVID-19 VACCINATION CSU, along with Associated Students Inc., strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose. See policy at ******************************************************

Who we are: Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an IT Application Support Team Lead who will oversee a portfolio of SaaS applications. If you love technology, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a IT Application Support Team Lead, your key area of responsibility will be to lead a team of talented IT Applications Specialists responsible for managing a large portfolio of enterprise infrastructure applications. This role requires strong people leadership skills along with the ability to provide technical leadership to the team around the design, configuration, implementation and maintenance of Geotab's infrastructure applications. Additionally, the Team Lead is accountable for maintaining a stimulating work environment with a strong focus on building a world class application support team and service offering. How you'll make an impact Lead in a Business Relationship Manager (BRM) type role by developing a strong understanding of the various key stakeholders across the organization, especially as it relates to the managed list of enterprise applications. Work closely with business owners in order to understand business needs and manage expectations of users being supported. Develop and implement strategies to identify technology direction to support the business strategy while maintaining security posture. Working with the team, provide advice and recommendations to management regarding technology direction and roadmap capabilities, features and functions aligned with the business while maintaining security posture. Manage team task assignments, work arrangements and other department expectations. Engage in high priority incidents and manage escalations with internal users, departments and third party vendors. Lead problem management to resolve recurring issues in a timely manner. Mature application and service line capabilities by automating application functionality and optimizing processes. Ensure team maintains relevant and current application documentation. Adherence to IT playbook for fully operationalized applications / services. Support team members including communicating team goals and identifying areas for skill development. Develop and facilitate technical training in collaboration with Geotab training teams and Learning Center. Provide project leadership and guidance to the team as SME. Oversee the activities and performance of direct reports: Provide direction in alignment with business plans and business strategy. Engage in the development of the team by coaching, providing feedback, identifying areas of growth and training opportunities. Collaborate and support employees during the performance management process, meeting KPAs and career development planning. Reporting monthly performance metrics for the team. What you'll bring to the role Post-Secondary Diploma/Degree specialization in Computer Science, Engineering or a related field. Professional certification in Information Technology (e.g. Google ACE, Google Professional Collaboration Engineer, Linux +, AWS) highly valued. 3 - 5 years experience managing or developing application teams. 3 - 5 years experience with Cloud Platforms (platform components and assembling applications). 3 - 5 years of experience in technical, functional & system support of IT applications. Thorough knowledge of Chrome, Windows and Linux OS installation, configuration, troubleshooting, and maintenance. Strong project management skills; able to identify needs, develop effective solutions and manage projects through to completion. Proven track record of coaching a team to success against evolving performance targets. Proven success with coaching and development of employees. Excellent verbal and written communication skills. Strong interpersonal relationship building skills. A strong team-player with the ability to engage with all levels of the organization. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. Why job seekers choose Geotab Flex working arrangements Home office reimbursement program Baby bonus & parental leave top up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program *The above are offered to full-time permanent employees only How we work At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at ******************. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.

LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked's end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfillment. Founded in 2015 and co-headquartered in Dublin and Atlanta, LetsGetChecked empowers people to take control of their health and live longer, happier lives. Laboratory Information System (LIS) Administrator - Monrovia, CA We are looking for a Laboratory Information System (LIS) Administrator at our clinical laboratory based in Monrovia, CA. You will report to the VP of Strategic Operations and assist with the project management, ongoing development, and maintenance of the LIS platform. Duties and Responsibilities: Gathers user/stakeholder needs, develops requirements, develops process specifications, develops process and system architectures to meet those specifications and requirements, writes scripts, instrument methods, conducts validations, and manages ongoing support of the system. Interface with stakeholders in reviews and routine meetings. Apply proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development, and deployment of the LIS and other laboratory software systems. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Essential Functions: Perform integrations with automation and instrument platforms within the lab. Work with third party platforms for transmission of electronic records/data. Map specifications and requirements into system or process architectures Conduct LIS validations when bringing on new instrumentation and maintain documentation for continued verifications. Implement new assay workflows and configuration within the LIS. Communicate process changes, enhancements, and modifications - verbally or through written documentation - to management, peers, staff, and other employees so that issues and solutions are understood. Scripting and development of custom handling for complex workflow and result interpretation Work closely with laboratory management to identify and implement process improvements. Other Skills and Abilities: General knowledge of analytical and laboratory processes with 4+ years' experience in a regulated laboratory environment 1+ years of experience as a LIS Administrator or in a directly comparable role, demonstrating proficiency in LIS management and support. Proven experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling. Familiarity with Oracle relational database architecture is preferred PQ/SQL programing language fluency is a strong plus What we are looking for... B.S. / M.S. in a Computer Science of Life Science discipline, and or equivalent work experience. Benefits: Alongside base salary of $60,000 - $90,000, we offer a range of benefits including: Health insurance and an Employee Assistance Programme 401k Annual Compensation Reviews LetsGetChecked has a Flexible PTO policy. Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams A referral bonus programme to reward you for helping us hire the best talent Internal Opportunities and Careers Clinics to help you progress your career within the company. Maternity, Paternity, Parental and Wedding leave. Why LetsGetChecked At LetsGetChecked, we are revolutionizing healthcare by making it more accessible, convenient, and personalized. Our mission is to empower individuals with the knowledge and tools they need to manage their health proactively, so they can live longer, happier lives. By joining our team, you will be part of a dynamic and innovative company that is dedicated to improving lives through cutting-edge technology and compassionate care. We value our employees and invest in their growth, offering opportunities for professional development and career advancement. Together, we can make a meaningful impact on the future of healthcare and help people take control of their health journey. Join us in our commitment to transforming healthcare for the better. Our Commitment to Diversity, Equity, and Inclusion At LetsGetChecked, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive. To learn more about LetsGetChecked and our mission to help people live longer, healthier lives please visit ***************************************

Job Details March Air Reserve Base, CADescription Desktop Support Technician Level II Full-time Veterans First Initiative, LLC (VFI) is a U.S. Government Contractor and IT Services Integrator that delivers Network, Unified Communications, Information Technology, and Cybersecurity Engineering and Infrastructure Solutions on a global scale. VFI is certified by the Department of Veterans Affairs as a Service-Disabled Veteran-Owned Small Business (SDVOSB). VFI seeks an experienced, professional Desktop Support Technician Level II for a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services. Note: All candidates must possess an active DoD Secret clearance Location: March ARB/ March, CA Schedule: Monday - Friday, weekends as needed Travel: Minimal, less than 10% Duties and Responsibilities: Provides support to end-users for PC, server, mainframe applications, and hardware. Performs configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and highest level of technical skill in field of expertise. Potential for Telework: Based on customer needs VFI offers competitive compensation, comprehensive benefits packages including medical, dental, vision, employer paid life, short-term, and long-term disability insurance, retirement plans with employer contributions, paid time off, holidays, opportunity for advancement, and a respectful and collaborative work environment. Application Instructions: Please apply on our website at: ********************** VFI is an equal opportunity employer and makes employment decisions without regard to race, religion, national origin, color, gender/gender identity, sexual orientation, disability or protected veteran status. Qualifications Requirements and Qualifications: At least 3+ years of experience as a Desktop Support Technician. Possess or obtain IAT Level II certification. Capabilities needed to deliver in-person and remote IT aid. Fantastic installation, diagnostic, upgrade, and restoration abilities. Excellent vertical and lateral thinking. Superb time management skills. Clear written and verbal communication. Forbearing, flexible, and supportive

Are you passionate about technology and delivering outstanding support experiences? Stanbridge University is looking for a skilled and service-driven End-User Desktop Support Technician to be a key player in our fast-paced and collaborative IT team. In this role, you'll be the frontline hero supporting our faculty, staff, and students-ensuring classrooms run smoothly, solving tech issues with confidence, and deploying modern hardware and software solutions. From setting up AV systems to managing device imaging and distributing essential materials, you'll have a direct impact on the daily success of our campus community. If you're a proactive problem-solver with a love for helping people and a knack for technology, we'd love to meet you. Essential Functions Desktop Support: Install, maintain, clean, and troubleshoot monitors, keyboards, mice, CPUs, printers, and other peripherals. Technical Troubleshooting: Provide support for both hardware and software issues, including troubleshooting IP addressing, viruses, system performance, and failing applications. Hardware/Software Upgrades: Assist in upgrading software and hardware, including RAM installation and other system enhancements. Image Deployment: Deploy new classroom images using Windows Deployment Services (WDS), Microsoft 365, Google Admin, Chrome OS, Zoom, and BOX knowledge. Network Setup: Install and maintain network/phone cables for classrooms and offices and troubleshoot any connectivity issues. Support Requests: Respond to incoming calls, emails, and support tickets from faculty, staff, and students seeking assistance with technical problems. Qualifications Technical Expertise: Solid experience supporting Windows 10/11 in a business environment, as well as proficiency with Microsoft Office (Outlook, Word, PowerPoint, Excel). Systems Administration: Familiarity with administering Microsoft Active Directory for user and computer accounts. Incident Management: Proven ability to manage IT incidents, from initial request through to resolution. Hardware & Software Troubleshooting: Previous experience supporting standard desktop and laptop hardware, peripherals, and software issues. Hardware Knowledge: Experience with common hardware vendors, including Dell, Lenovo, Chromebooks and others. Image Deployment: Experience with Microsoft WDS for deploying Windows images to multiple devices is a plus. Certifications: CompTIA A+ and Network+ certifications (or equivalent experience) are highly preferred. Communication Skills: Strong written and verbal communication skills, with an emphasis on excellent customer service. Team Player: Ability to work collaboratively within a team environment while providing exceptional support to end-users $18-$22/hr. Salary is based on education and experience. Conditions of Employment: The work environment and physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be physically present in the office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Employment verification will be conducted to verify the minimum years of practical work experience required by our accreditors. All employment offers are contingent upon completion of a background check. Work Environment: Standard office/classroom/lab or clinical setting. Typically, duties are performed in an office/classroom/Lab/clinical setting environment while sitting at a desk or computer workstation. Work environment may include skills lab or bedside environments as required by program. An incumbent is subject to contact with others, frequent interruptions, noise from talking or office equipment and demanding timelines. Physical Demands: The incumbent regularly sits for extended periods. Physical ability to perform the duties as assigned to the program or department. Proficient in operating electronic keyboards and other office machines. Effective verbal communication skills in answering telephones and providing information with clarity and distinctness. Ability to read fine print and operate computers with precision. Ability to understand voices over the telephone and in person. Able to lift, carry, and/or move objects weighing between 10-25 pounds as needed. Benefits: Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Exciting university events Seasonal motivational health and wellness challenges Work/Life Balance initiatives Onsite wellness program / Staff Chiropractor Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity)

Job Details Glen Ivy Hot Springs Spa - Corona, CA Seasonal $19.00 Hourly Information TechnologyDescription About Glen Ivy: We pride ourselves on being everyone's resort. A destination like no other. Whatever you come for: a day with friends or family, a wellness escape, top therapeutic treatments, healthy food or our beautiful pools and lush landscape, the team at Glen Ivy guarantees to make your day special, seamless and above all unforgettable. Benefits/Perks at Glen Ivy: Resort privileges- employees get in for free! Friends and Family Resort rate 50% off services 30% off retail Birthday gift card 12 weeks of summer giveaways Paid sick time 1.5 pay on select holidays Medical/Dental/Vision/Life insurance (FT/PT only) 401k benefits Hours of operation: Monday-Sunday 9am-5pm (October- April) Monday-Thursday 9am-5pm and Friday-Sunday 9am-9pm (May- September) Please note that employees will be scheduled prior to and after opening/closing operating hours License(s): Valid California drivers license required. Valid California drivers liability insurance is required. Education/Training: Desired: CompTIA A+ Certification or the equivalent Experience: Experience with Help Desk | Service Desk IT Request Management Systems (i.e., ServiceDesk, ServiceNow, etc.). Familiar with IT Service Management Concepts, i.e., Incident, Problem, and Change Management. Respond to requests for technical assistance via various Communication Sources. Basic knowledge of Client & Network Infrastructure Devices. Familiar with typical IT Services used to support Company Business Services Job-Related Skills: Excellent communication, interpersonal, organizational, and project management skills. Must be physically capable of moderate to heavy manual labor and be capable of lifting up to fifty pounds. Essential Duties & Responsibilities: Working Weekends and Weekend Nights is a requirement. Provide excellent customer service skills in responding to user questions; assist in problem resolution and track problems to completion to ensure satisfactory resolution. Work alone or as a Team to Troubleshoot and resolve IT-related Issues. Multi-task and prioritize problems based on business needs. Escalate problems as required to ensure satisfactory resolution. Log all help desk calls for tracking purposes. Configure, deploy, or upgrade computer hardware and software, including PCs in standard and think client configurations, printers, and other peripherals. Perform basic system administrative functions as assigned, in accordance with corporate security policies. Stay familiar with modern technology to effectively evaluate user problems. Adhere to corporate information security guidelines and promote information security and the protection of automated corporate assets. Be able to learn and execute Standard Processes. Be able to take the initiative in response to typical IT Service Management Responsibilities Stay familiar with new technology to effectively evaluate user problems and/or implement business needs. Adhere to corporate information security guidelines and promote information security and the protection of automated corporate assets. Point of contact with telephone vendors for any telecommunications related issues. In the absence of the IT Manager, respond via telephone to after-hour/weekend support calls deemed critical to the business operations. Ability to manage IT projects. Ability to train and assist IT Helpdesk staff. Additional Responsibilities: Projects may require a flexible work schedule. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in workload, rush jobs or technological advances.)

This posting is to create a pool of qualified applicants for the current and/or upcoming academic year. While the department may not be actively recruiting at this time, applicants who meet all minimum qualifications and have submitted complete application materials will be contacted if a substitute position becomes available. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class. SUMMARY DESCRIPTION Performs a variety of advanced technical support duties in the operation, management, and maintenance of computer network hardware and software systems in support of administrative and instructional users in assigned department(s). distinguishing characteristics The Technology Support Specialist II classification is distinguished from the Technology Support Specialist I classification in that this classification provides advanced end user support and assists in network and telecommunications systems administration and software in coordination with the Senior Technology Support Specialist classification. SUPERVISION RECEIVED AND EXERCISED Receives limited direction from appropriate supervisor; refers only unusual decisions to supervisor. May provide technical and functional direction to assigned student workers. REPRESENTATIVE DUTIES The following duties are typical for this classification. * Installs, configures, troubleshoots, and maintains software, hardware, network systems, computer labs, and data lines; troubleshoots, repairs, and maintains LAN systems, including computers, servers, routers, switches, and other peripherals and their related software and accessories. * Installs, manages, and maintains network servers and server software on multiple platforms; updates and configures switches. * Works with vendors on projects and issues related to telecommunications and computer systems. * Documents networks, equipment inventories, software inventories, and repairs. * Maintains and manages data and record storage on servers; assists in controlling access to data by designing and enforcing data security measures. * Installs, administers, and troubleshoots telecommunications networks, equipment and IP telephones; such as maintaining call tree schedules and telecommunication user accounts; may install wire/cabling in ceilings and walls. * Consults with faculty and staff to develop solutions for office and lab technology; consults with vendors, District, and college personnel to develop and implement security standards. * Provides recommendations to the departmental manager concerning enhancements to the hardware and software inventory. * Provides training to end users on the proper use of technology equipment and information security. * Performs software updates and upgrades. * May assist the departmental manager with the technology budget for computer equipment software acquisitions and support; requests quotes and orders from vendors for equipment and software. * Assists administrators and staff with a variety of technical issues. * Collaborates with District and college personnel in the design and development of system configurations and software. * Participates in the development, documentation, and implementation of technology service management practices; works to develop standards and procedures for the implementation and support of hardware and software. * Refers more complicated issues to the higher-level staff; works collaboratively and, in a training capacity, assists Senior Technology Support Specialists to complete projects and tasks. * May provide guidance, training, and instruction to lower-level technology staff. * Stays current on relevant technology changes. * Performs other duties related to the primary duties. The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. CORE COMPETENCIES: Mathematical Facility * Performs operations involving counting, adding, subtracting, multiplication and division * Follow multi-step computational procedures and apply formulas * Apply basic algebraic or geometric reasoning and problem solving * Recognize approaches and algorithms for finding real world computational solutions * Computes and interprets descriptive statistics Critical Thinking * Analytically and logically evaluates information to resolve problems * Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it * May detect ambiguous, incomplete, or conflicting information or instructions Attention to Detail * Focusing on the details of work content * Shows care and thoroughness in adhering to process and procedures that assure quality * Applies knowledge and skill in recognizing and evaluating details of work * Applies skilled final touches on products Analyzing and Interpreting Data * Apply sorting, coding and categorizing rules * Analyze data * Read reports * Draw meaning and conclusions from quantitative and/or qualitative data Professional Integrity and Ethics * Follows a clear-cut set of rules * Understands practical necessity of rules and ethical guidelines * Shows consistency in behavior and judgement over a long term and varied situations Legal and Regulatory Navigation * Understanding, interpreting, and ensuring compliance with laws and regulations * Locates, understands, or provides factual regulator information * Works within the bounds and limits of what is permissible Using Technology * Working with electronic hardware and software applications * Using basic features and functions of software and hardware * Experiments and finds novel uses for standard features and functions * Adds, improves, modifies, or develops features and functionality Adaptability * Responding positively to change and modifying behavior as the situation requires * Accept and adjust to changes and the unfamiliar Innovation * Imagining and devising new and better ways of doing things * Fix what is broken; find solutions and fixes with resources at hand * Finds new approaches to performing familiar tasks * Create and invent new ideas; envision the unexpected, unexplored, untried Listening * Comprehend and verbal instructions and orally presented information * Recalls or retrieves key points in a conversation * Listen actively by rephrasing others' input cogently and accurately Professional and Technical Expertise * Applying technical subject matter to the job * Knows the rudimentary concepts of performing the essential technical operations * Possess recognized expertise outside of the organization Self-Management * Follows through on instructions and assignments * Self-directed and self- monitored in commitments and accomplishments * Redefines or reprioritizes activities within scope of responsibility Valuing Diversity * Shows acceptance of individual differences * Welcomes input and inclusion of others who may be different from oneself * Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination Lead, Advanced or Senior Level PositionsEducation/Training: An Associate's degree with major course work in computer science or a related field. Experience: Three (3) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training. Equivalency Provision: In the absence of an Associate's degree with major course work in computer science or a related field, the equivalent to completion of high school and five (5) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training is qualifying. The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily indoors with travel to various locations to provide user support and attend meetings. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to travel to various sites throughout the day; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 35 pounds; to occasionally lift, carry, push, and/or pull heavier amounts of weight with or without assistance; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. The person selected for hire will be required to complete the following pre-employment requirements: * Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate. * Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement) * Tuberculosis (TB) risk assessment * Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details). Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies.

Please Note: Recruitment will remain open until we receive the first 100 qualified applications or until July 23, 2025 - whichever comes first. We highly recommend submitting your application early to ensure consideration. Join Our Team as an Information Technology Specialist II! Are you a tech-savvy problem solver with a passion for providing top-notch IT support? The City of Chino is seeking a skilled Information Technology Specialist II to join our team! In this role, you'll be based at the Chino Police Department, where you'll provide hands-on user support, troubleshoot hardware and software issues, set up systems for new hires, and help ensure smooth and secure IT operations. If you're a proactive professional with strong technical expertise and a commitment to excellent customer service, we want to hear from you! Note: This position requires satisfactory results from a thorough background investigation, including a polygraph, a physical examination, which includes a drug screen, and an administrative review. Duties/Responsibilities This journey level position provides City staff with support for the City's telephone system, personal computers, printers, laptops, and servers. Essential Functions: * Provide user support, system setup for new hires, and software evaluations/upgrades. * Ensure maximum uptime by responding promptly to issues. * Perform end-user training as needed. * Install, repair, and maintain hardware and peripherals. * Assist in selecting suitable software for user needs. * Troubleshoot and escalate software, hardware, and network issues. * Manage service tickets efficiently. * Provide on-site technical maintenance and support. * Communicate technical issues clearly and collaborate effectively. Qualifications Any combination of education and experience that provides the required knowledge, skills and abilities to perform the essential duties of the position. A typical example includes: Education: * High school diploma or equivalent. * Bachelor's degree in computer science, management information systems or a related field (desired). Experience: * Two (2) or more years of experience working with both personal computer hardware, including network systems, as well as a variety of software applications. Knowledge/Skills: * Resolve a wide range of issues in creative ways. * Demonstrate good judgment in selecting methods and techniques for obtaining solutions. * Determine methods and procedures for completing assignments. * Strong understanding of Windows operating systems and experience with all MS Office products. * Provide high quality, timely customer service via telephone and email. Training/Safety Requirements: * Job specific training will be provided according to class specification during work hours. Special Requirements * Possess a California Driver's License and a satisfactory driving record. * Receive satisfactory results from a thorough background investigation, including a polygraph, a physical examination, which includes a drug screen, and an administrative review. Physical Demands and Working Conditions: * Work in a standard office setting and use office equipment, including computers. * Vision to read printed materials and a computer screen. * Hearing and speech to communicate in person and by phone. * Finger dexterity for data entry and using office equipment. * Occasionally bend stoop, kneel, and reach; lift, push, and pull objects up to 20 pounds. * Reaching: Reaching above the shoulders to place and/or retrieve objects. * Sitting: Ability to sit with little movement for long periods of time (usually a minimum of two or more hours per day). IMPORTANT INFORMATION The City of Chino is committed to offering reasonable accommodations to job applicants with disabilities. If you need an accommodation due to a disability, please contact the Human Resources/Risk Management Department at **************. Requests should be made three (3) business days in advance. Prospective employees who are selected for employment must successfully complete a medical examination and background check, including professional reference checks, which is paid for by the City. The background check will include being Live Scan fingerprinted through the Department of Justice. The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice. Full-Time Non-Management Benefits include: PERS Retirement City Provided Life Insurance of $100,000 Health Insurance Benefit Bank $2,488.74 with a maximum cash-out of $2,488.74 per month 12 Days Paid Vacation 12 Full-Day Holidays 3-1/2 Floating Holidays (35 hours total) Sick Leave Long Term Disability Bilingual Pay Tuition Advance Program Deferred compensation plan available for voluntary employee contributions Flexible Benefits Spending Plan available for medical and dependent care expenses 01 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application? * Yes * No 02 This position requires two (2) or more years of experience working with both personal computer hardware, including network systems, as well as a variety of software applications. Do you have this experience? * Yes * No 03 If you answered "Yes" to question #2, please briefly describe your experience. If you answered "No", simply type "None". 04 How many years of experience do you have with Active Directory? Please also describe your experience using tools to manage FSMO roles. If no experience, type N/A. 05 Please list your experience with networking routing protocols, VLANs, ethernet, WiFi, security (including firewalls). If no experience, type N/A. 06 Describe your experience with network cameras as well as enterprise video recording systems & Access control (Milestone, Lenel, Genetec, Avigilon). If no experience, type N/A Required Question Employer City of Chino Address 13220 Central Avenue Chino, California, 91710 Phone ********** Website **************************

Job Description DT Professional Services is seeking an entry-level IT Technician to support our NSWC team in Corona, CA! You will be responsible for providing technical support and assistance to our employees and clients, ensuring the smooth operation of computer systems, networks, and software. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a commitment to delivering high-quality service. There is an estimated 35%+ travel per year aboard U.S. Navy ships. Responsibilities: Provide technical support for hardware, software, and network issues Install, configure, and maintain computer systems and peripherals Troubleshoot and resolve technical problems in a timely and efficient manner Perform regular maintenance and updates on IT equipment and software Assist in the setup and deployment of new hardware and software Manage user accounts, permissions, and access controls Monitor system performance and ensure optimal operation Document and track support requests and resolutions using a ticketing system Provide training and guidance to end-users on IT best practices and tools Collaborate with other IT team members to develop and implement IT policies and procedures Stay current with emerging technologies and industry trends to provide innovative solutions Strong interpersonal and communication skills Basic Qualifications: 2+ years of experience in IT support or a similar technical role Active DoD-issued Secret Clearance CompTIA Security+ certification (required before hire) Ability to travel 35%+ annually (trips may last 1–4 weeks) Ability to lift up to 35 lbs and perform physical tasks such as climbing ladders, kneeling, or maneuvering in confined spaces Proficiency in Windows Server 2019, Windows 11, and Linux operating systems Strong understanding of networking protocols and troubleshooting techniques Experience with Microsoft Office 365, Active Directory, and common business applications Excellent problem-solving and analytical skills Strong communication and interpersonal skills; ability to explain technical procedures clearly Ability to work independently and collaboratively within a team environment Preferred Qualifications: 2+ years of database, network administration, or system administration experience Experience with virtualization technologies such as VMware or Hyper-V Knowledge of cybersecurity best practices and tools Familiarity with cloud services such as AWS or Azure Ability to script and automate tasks using PowerShell or similar tools Additional certifications such as CompTIA A+, Network+, etc. Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field The compensation range for this position: $33.24/hour More about DT Professional Services: We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success! DT Professional Services is an SBA 8(a) and HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services. Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees. Powered by JazzHR 2IAuCLIgH0

E-Logic is seeking experienced and highly qualified professionals to fulfill a multirole contract in support of the SGVCOG's day-to-day IT operations and long-term infrastructure needs. This engagement focuses on delivering secure, efficient, and policy-compliant IT services for a public sector environment. This role provides immediate and critical 24/7 support for urgent IT issues and emergencies, ensuring rapid response and resolution to minimize disruptions. Responsibilities: Provide 24/7 emergency support via a dedicated hotline. Be capable of delivering after-hours remote support. Dispatch onsite support within two (2) hours of notification when needed. Clearly detail emergency support rates and any minimum billing periods in the contract. Provide a written procedure outlining the 24/7 emergency support hotline process, including escalation and response timelines. Submit a full report after any emergency incident summarizing the issue, response actions, resolution timeline, and preventative measures. Skills Required: Advanced troubleshooting skills across all IT domains (network, systems, software). Ability to perform under pressure and make quick, effective decisions during critical incidents. Rapid problem-solving and diagnostic abilities. Strong communication skills for conveying technical information during emergencies. Availability for on-call duties. Work Arrangement: On-call as needed, with specific response time requirements. Hybrid as required by the nature of the emergency.