Post job

Information systems technician jobs in Walnut Creek, CA - 1,046 jobs

All
Information Systems Technician
Information Engineer
Technical Specialist
Information Systems Internship
Data Center Technician
Information Technology Associate
Technical Support Specialist
Support Lead
Technical Support Trainer
Information Technology/Support Technician
Desktop Support Specialist
Systems Support Engineer
Technical Support Executive
Data Technician
Software Technician
  • Tech Patent Prosecution Specialist

    Vanguard-Ip

    Information systems technician job in Palo Alto, CA

    A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation. #J-18808-Ljbffr
    $76k-129k yearly est. 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Information Technology Support Technician

    The Mice Groups, Inc. 4.1company rating

    Information systems technician job in San Mateo, CA

    As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite. Key Responsibilities: Respond to help desk requests via phone and ticketing systems Troubleshoot Apple and Windows hardware/software issues Perform routine maintenance and updates on workstations and servers Maintain accurate documentation and customer databases Assist users with purchasing decisions and provide excellent customer service Create help sheets and knowledge base articles Technical Skills Required: Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016) Experience with ticketing systems like Jira/Confluence and ConnectWise Strong understanding of workstation/server hardware components Soft Skills: Excellent communication and interpersonal skills Detail-oriented, self-motivated, and able to multitask in a fast-paced environment • • Strong problem-solving abilities and customer service orientation Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan. We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.
    $48k-85k yearly est. 1d ago
  • Desktop Support Specialist

    I.T. Solutions, Inc. 3.9company rating

    Information systems technician job in Richmond, CA

    Long Term Contract Onsite at Richmond, CA. Can be Remote on Friday's (Occasional travel to Brisbane Site Needed) Our client is seeking a Temporary Desktop Support Specialist (CONTRACT). The primary responsibility will be to provide technical assistance and support for queries and issues related to computer systems, software, and hardware. Equipment support includes tablets, computers, mobile devices, printers and other end-user hardware and software, as well as audio/visual equipment. The Specialist executes client device installation, repair, and upgrades to ensure optimal performance. The Specialist will provide in person or remote support in a timely and accurate fashion while adhering to all corporate processes and procedures. Level will be determined by skills, experience, and education. ESSENTIAL FUNCTIONS: Respond to Service Desk tickets and serve as the first point of contact for technical issues over the phone, via email or in-person. Capture/Gather information, perform initial troubleshooting to resolve issues utilizing documented processes and procedures. Adhere to processes to perform triage and escalation of incidents and service requests in a timely manner. Utilize ticketing system to document resolutions and prioritize requests while adhering to deadlines and Service Level Agreements Consistently and successfully perform onsite and remote troubleshooting through diagnostic techniques and pertinent questions. Determine and execute the best solution for the issue based on available information and details provided by users. Properly configure and deploy hardware and software. Standardize and automate processes using scripting technology. Oversees system image management to align with company security guidelines or SOP (standard operating procedure). Responsible for the maintenance and creation of software packages & security patches Plans and implements system automation as required for better efficiency. Identity Access Management (Account creation and deactivation) Participate in IT Projects and team efforts. EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS: 2+ years of experience as a Service Desk Specialist. Above average understanding of computer systems, mobile devices, and other technology products. Ability to diagnose and resolve basic technical issues, as well as, researching new ones. Working knowledge of MS Active Directory, Office 365 administration, Microsoft Office Suite, Windows, and PC hardware. Experience working with BOX, Okta, Zoom, SharePoint, and MDM solutions. Excellent organizational, communication, time management, problem-solving, and customer-service skills. Ability to understand and execute technical manuals, documentation, and guides. Must have strong customer service skills, including ability to listen, interpret and explain IT related issues, and concept in non-technical terms. Must possess excellent verbal and written communication skills. Team-orientated and available for evening/weekend work when necessary. Computer-related qualifications and certifications will be viewed favorably. CompTIA A+ (Plus) certification preferred. Must be able to lift up to 50 lbs. OTHER QUALIFICATIONS: Great emphasis on customer service. Ability to multitask in a fast-paced environment. Experience with supporting audio video events preferred. Familiarity with various compliance / regulatory laws (i.e., SOX, HIPAA, PCI, etc.). Experience working in a laboratory environment preferred. Will need to be able to work onsite at the Point Richmond facility and work onsite at our Brisbane facility potentially 1 day per week. The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $41k-55k yearly est. 3d ago
  • Tech Bar Analyst - Onsite IT Support Specialist

    Tech Mahindra 4.3company rating

    Information systems technician job in San Francisco, CA

    A leading IT services provider is seeking a Tech Bar Analyst in San Francisco. The role involves assessing and resolving employee requests related to hardware and software issues. Candidates should possess a bachelor's degree and have over 5 years of relevant experience. Strong communication skills and the ability to support multiple OS environments, particularly MacOS, are essential. Comprehensive benefits including medical and paid time off are offered alongside a competitive salary between $50,000 and $55,000 annually. #J-18808-Ljbffr
    $50k-55k yearly 3d ago
  • Principal Enterprise IT Engineer - Zero-Trust & Automation

    1X Technologies

    Information systems technician job in Palo Alto, CA

    A robotics and AI company in Palo Alto is seeking a Principal Enterprise IT Engineer responsible for leading IT strategy and architecture across the organization. The ideal candidate will have expert knowledge of Google Workspace and Okta, strong scripting skills, and experience scaling IT systems in high-growth environments. This role offers a competitive salary of $180,000 - $235,000 along with comprehensive health benefits and 401(k) matching. #J-18808-Ljbffr
    $180k-235k yearly 2d ago
  • Market Executive: Innovation Tech Banking MD

    Jpmorgan Chase & Co 4.8company rating

    Information systems technician job in San Francisco, CA

    A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition. #J-18808-Ljbffr
    $72k-127k yearly est. 3d ago
  • Technical Product Support Specialist

    Digilock

    Information systems technician job in Petaluma, CA

    We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time, on-site in Petaluma, CA** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
    $47k-95k yearly est. 2d ago
  • IT Engineer - Onsite SF, Autonomous & Impactful

    Hard Yaka

    Information systems technician job in San Francisco, CA

    A fast-growing tech company based in San Francisco seeks an experienced IT Engineer for contract work. You will manage IT operations, leading employee onboarding and troubleshooting. Candidates should have 3-5 years of experience in IT roles, with skills in Google Workspace and troubleshooting. The position requires reliable execution and communication skills. You will work in the office three days a week, participating in an innovative tech culture that values diversity and collaboration. #J-18808-Ljbffr
    $113k-161k yearly est. 4d ago
  • Information Technology Associate

    MacHaon Diagnostics

    Information systems technician job in Berkeley, CA

    Machaon Diagnostics is a clinical reference laboratory and contract research organization (CRO) that focuses on diagnosing, treating, and monitoring hemostatic and thrombotic conditions, complement-mediated disorders, and rare genetic diseases. Our mission is to save more lives with lab tests. Originating from a collaboration of four laboratory scientists, the team now includes clinicians, scientists, consultants, and technologists with over 400+ years of collective expertise. We provide esoteric and routine testing services to a broad clientele, including community hospitals, university medical centers, clinics, commercial laboratories, and research facilities, as well as biotechnology, pharmaceutical, and medical device companies. Our primary goal is to deliver high-quality testing with industry-leading speed. Role Description This is a full-time, on-site role located in Berkeley, CA. The IT Associate will Install, maintain and configure hardware and software systems according to company policies. Troubleshoot and repair network, hardware and software components. Perform routine maintenance and inspection of network and server systems. Administer and maintain Google Workspace and other company related software programs as assigned. Manage and maintain server hardware, storage solutions, and network equipment (routers, switches, firewalls). Manage user lifecycle processes, including provisioning, de-provisioning, and access control. Support and secure endpoints across mac OS and Windows environments. Support processes and systems for asset inventory and management for hardware, software, and subscription services Support the onboarding process of new employees to include system setup, adding accounts to the AD infrastructure, and shipping computers and peripherals to employees Support IT projects to completion with direction from the Director of Laboratory Information Systems Supports issuing new computer hardware and the disposition of end-of-life equipment Supports IT requirements through direct employee and guest support for remote and on-site staff Perform other related duties as required and identified in goals set by the Director of Laboratory Information Systems or CEO. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Minimum 3 years of experience in system administration, network administration or related field, ideally within a healthcare or similarly regulated environment. Demonstrated competence with Microsoft 365 / Entra ID (Azure AD), Active Directory, and MDM solutions Familiarity with Google Workspace Strong troubleshooting and problem-solving skills. A+/Network+/Security+ Certification is preferred · Demonstrate a high degree of integrity, enthusiasm, and initiative daily. Constant adherence to HIPAA compliance and patient confidentiality requirements Please send a cover letter and resume to the Human Resources Director ******************************
    $65k-101k yearly est. 4d ago
  • Industrial Print Technical Specialist

    Konica Minolta Business Solutions 3.8company rating

    Information systems technician job in San Jose, CA

    Konica Minolta currently has an exciting opportunity for an IP Technical Specialist! Provide onsite technical support to customers on the operation, maintenance and repairs of ink jet printing systems. This includes documenting work performed, tracking parts usage, testing, calibrating, troubleshooting, loading software updates and performing preventative maintenance at scheduled intervals. We are looking for candidates in the following regions: Northern California; Denver, CO; and Chicago, IL. Responsibilities Responsible for onsite installation, maintenance and repairs of Ink Jet Print equipment Communicate clearly and professionally with customers to handle requests efficiently; convey technical information in an easily understood manner; exceed customer expectations regularly Identify urgent situations that require additional actions to satisfy the customer's needs including escalations of technical issues; avoid customer downtime by recommending alternatives and workarounds Understand levels of customer entitlement and able to identify fee-based professional services activities for quote and execution Provide operator training and ongoing support High degree of self-motivation to succeed and dedicated to self- improvement Detailed knowledge in reading wiring diagrams, repair manuals related to digital press equipment Actively participate in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience Perform other projects and tasks assigned by Konica Minolta management Qualifications High school or equivalent Extensive technical service support knowledge (3 year minimum) Knowledge Skills and Abilities Strong working knowledge of industry, Production Print hardware, services and solutions offerings Proficiency in time management and organizational discipline Networking and software knowledge is necessary Ability to analyze, interpret and communicate technical data Ability to prioritize and organize work independently, without direct supervision Multi-tasking ability is a must Willingness to travel up to 50% Ability to work different shifts if necessary Strong responsibility, self-motivated, able to work under high pressure Excellent interpersonal, communication, presentation and listening skills Industry certifications in color, project and/or networking Prior offset press experience is a plus About Us About Konica Minolta Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
    $73k-115k yearly est. 1d ago
  • Data Technical PM

    Biblioso

    Information systems technician job in Mountain View, CA

    Job Title: Technical Program Manager Contract Type: 12- month contract (with possible extension) not open for C2C or any third-party arrangements. Summary The company is seeking a highly motivated and technically skilled Technical Program Manager (TPM) to lead and oversee data annotation programs that power our cutting-edge AI research initiatives. This role sits at the intersection of program management, data operations, and AI/ML, and will play a pivotal part in ensuring that our data annotation efforts are scalable, high-quality, and aligned with the needs of our research and product teams. You will collaborate closely with researchers, data scientists, ML engineers, and vendor operations to drive the end-to-end lifecycle of large-scale data labeling and curation efforts - from strategy and planning to execution, delivery, and quality evaluation. Responsibilities Program Ownership: Drive large-scale data annotation programs end-to-end, from scoping requirements to delivery and post-mortem analysis. Cross-Functional Collaboration: Partner with AI Research leadership, AI researchers, data scientists, ML engineers, and product managers to define data needs, success metrics, and annotation guidelines. Vendor & Workforce Management: Manage external annotation vendors and internal labeling teams, including contract negotiation, SLAs, quality standards, and throughput planning. Quality & Process: Design and implement robust quality control pipelines, annotation tools, and feedback loops to ensure data quality at scale. Tooling & Automation: Collaborate with engineering to improve annotation infrastructure, workflows, and data pipelines for efficiency and scalability. Data Strategy & Governance: Contribute to data governance best practices, including privacy, security, ethics, and compliance in annotation workflows. Reporting & Metrics: Define and track key program metrics (cost, quality, speed, volume), and regularly communicate progress to stakeholders and leadership. Internal Adoption: Coordinate internal adoption of agentic AI products by building onboarding processes, workflows, and change management strategies. Data Quality Leadership: Establish and standardize processes for measuring, monitoring, and improving data quality across datasets and annotation teams. Customer Engagement: Collaborate with external customers and research partners on evaluation workshops, pilots, and feedback sessions to drive continuous improvement. Competencies and Requirements Bachelor's or Master's degree in a technical field (e.g. Computer Science, Data Science, Machine Learning, Information Systems) or equivalent practical experience. 5+ years of experience in technical program management, project management, or operations in data-centric or AI/ML environments. Strong understanding of ML development workflows, data pipelines, and annotation lifecycle. Experience managing large-scale data labeling or data collection efforts, including working with third-party vendors. Familiarity with big data platforms (e.g. Apache Spark, Databricks, Hadoop) and data warehousing concepts. Excellent organizational, problem-solving, and communication skills with the ability to influence cross-functional stakeholders. Proven track record of driving cross-functional teams to deliver complex technical projects on time and with high quality. Excellent communication, negotiation and analytical skills, with the ability to document standard operating procedures and processes Advanced working SQL Knowledge, Ability to build and maintain analytics to track, forecast, and visualize consumption through ad-hoc SQL, reports, and dashboards Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Self-motivated and able to work independently, as well as in a team environment. Preferred good working knowledge of GPU technology and its applications in generative AI and machine learning. Familiarity with big data technologies such as Apache Spark, Delta Lake, and MLflow is a plus. Benefits At Biblioso, we are committed to the well-being of our employees and offer a competitive benefits package to support their needs, including: 401(k) retirement plan Disability coverage Employee Assistance Program (EAP) Life insurance Health insurance Paid sick time We believe that investing in our team's well-being is essential for the success of our company. Team Environment In this role, the nature of the work is dynamic and requires a collaborative attitude. While you have specific duties, it's important to understand that the entire team is responsible for the final delivery, and this may occasionally involve taking on additional tasks outside your primary responsibilities. The ability to adapt and contribute wherever needed is key to succeeding in this environment. Contact Abier Nupen | ****************** This role is not open for C2C or any third-party arrangements.
    $44k-80k yearly est. 23h ago
  • IT Engineer

    Supermicro 4.7company rating

    Information systems technician job in San Jose, CA

    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Why This Role Matters: Drive IT Infrastructure Excellence:You will play a key role indesigning, implementing, and optimizing Supermicro's IT systems to enhance performance, reliability, and security. Work with Cutting-Edge Technologies:You will have hands-on experience with Hyper-converged Infrastructure (HCI), Microsoft, and VMware environmentsto support critical business operations. Enhance Security & System Stability:Your expertise innetworking, storage, virtualization, and IT securitywill ensure a robust and scalable IT infrastructure. What You'll Do: IT System Design & Implementation: Design, plan, and implementcomplex IT infrastructure solutionsto support business operations. Configure and manage Hyper-V, Nutanix, and ESXi environmentsincluding: Storage Spaces Direct (S2D) Azure Stack HCI, SCCM VMM Hyper-V with Replicas, Windows Clustering Active Directory, DNS/DHCP PowerShell scripting and automation Virtual Desktop Infrastructure (VDI) Infrastructure Optimization & Security: Manage and maintain Microsoft Exchange (2013-2019). ImplementMS LAPS, privileged access management, EPM, DLP, encryption, and MDM security solutions. Overseenetwork protocols and IT security best practicesto protect data and infrastructure. AdministerM365 Intune and security-related productsfor enterprise environments. Storage & Systems Management: SupportSAN storage solutionsand ensure optimal performance. Work with Linux-based systemsto support hybrid IT environments (a plus). UtilizeITIL best practicesfor incident, change, and problem management (preferred). Technical Leadership & Troubleshooting: Providetechnical leadershipto IT teams and support enterprise-wide IT initiatives. Prioritize and resolve system issues in afast-paced, dynamic environment. Assist inhardware setup, including lifting and carrying IT equipment (up to 40 lbs). What You'll Bring: Education & Experience: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field(preferred). 2 -4years of experiencein aserver/system support role. Technical Expertise: Advanced knowledge of Server OS, privilege/access control, and virtualization (Hyper-V, VMware, HCI storage). Strong understanding ofnetwork protocols, security, and encryption technologies. Familiarity with Microsoft Exchange (2013-2019)and M365 Intune. Experience with SAN storage solutionsand Linux-based environments(a plus). MCSE certification (preferred). Soft Skills & Problem-Solving: Stronganalytical and troubleshooting skillsto resolve system issues efficiently. Ability toprioritize tasksand adapt tofast-changing IT environments. Excellentcommunication and teamwork skillsto collaborate across departments. Salary Range $83,000 - $98,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
    $83k-98k yearly 4d ago
  • Customer Escalation Support Lead -- SONDC5715677

    Compunnel Inc. 4.4company rating

    Information systems technician job in San Francisco, CA

    We are seeking a highly hands-on frontline leader to join our organization. Reporting to the Associate Manager of Support, this Platform Support Escalation Lead role is responsible for resolving merchant support tickets, owning critical escalations, and coaching agents in real time. The ideal candidate thrives in high-stakes, high-complexity environments, communicates clearly under pressure, and drives improvements in systems, processes, and knowledge to scale support across thousands of restaurants. KEY RESPONSIBILITIES Work the support queue daily, owning and resolving a broad range of merchant tickets end-to-end. Serve as escalation owner for urgent, complex, and high-impact cases, coordinating across Support, Ops, Product, Engineering, and external partners. Lead by example on ticket quality, speed, and customer communication, especially during downtime or operational disruption. Coach and unblock support agents in real time, building their investigation habits, customer handling skills, and confidence. Contribute to playbooks, internal knowledge, training materials, and process improvements based on live case experience. Strengthen support operations as new channels and coverage expand (e.g., phone/video, extended hours). Participate in daily team meetings and provide input on operational improvements. Drive resolution of novel issues by asking the right questions, engaging stakeholders, and building context quickly. QUALIFICATIONS Strong direct customer-facing support experience in a high-volume environment. Experience supporting customers in high-stakes, high-complexity environments (e.g., operational downtime, financial impact, multi-system dependencies). Prior experience as a team lead, escalation lead, floor lead, supervisor, or manager (formal title not required). Proven ability to coach and raise performance standards through example, not just delegation. Strong ownership mindset; able to push cases through ambiguity and coordinate across teams. Clear and calm communication under pressure; skilled at de-escalating tense situations and setting realistic expectations. Ability to troubleshoot in detail while recognizing patterns and translating them into improvements. NICE TO HAVE Experience supporting POS systems, payments, hardware-enabled products, logistics, or multi-system workflows. Familiarity with support tools and workflows (e.g., Intercom, routing/triage, QA, knowledge management). Comfort with basic technical troubleshooting; networking experience is a plus. Experience improving training content, troubleshooting playbooks, or onboarding materials. WORKING CONDITIONS Fast-paced support environment with direct customer interaction. Requires flexibility to handle urgent escalations and extended coverage hours. Collaboration across multiple teams including Support, Ops, Product, and Engineering.
    $96k-118k yearly est. 2d ago
  • Manufacturing Systems Support Engineer

    Cinder 3.6company rating

    Information systems technician job in Foster City, CA

    Title: Manufacturing Systems Support Engineer Pay Rate: $55/hr+ DOE Hours: Hybrid 3 days per week on site Type: Contract 6+ Months with possibility of extension About Our Client Our client is a pioneering automotive services organization committed to redefining how people move. With a focus on innovation, quality, and user experience, they collaborate across industries to develop transformative solutions that respond to evolving urban needs. About the Role As a Manufacturing SystemsSupport Contract Engineer,your primary roles are to work closelywith the companies production teamsand Base Ops Service Operations at various facilities, either remotely or in person,to troubleshoot any Manufacturing Systems and SAP S4 system related issues, identity the root causes of these issues, and resolve the issues directly in the systems or work with personnel, production team members, Manufacturing Engineering Quality, Process, and MES Team engineers to resolve the issues. What you will be doing: Perform day-to-day Manufacturing Execution System (MES) operationsupport at Zoox Facilities Resolve any MES-related issuesraised by production technicians Troubleshoot and resolve any MES data collection issues Work with production technicians to resolve any MES operation issues Monitor MES/S4Integration errors and assist in the resolution of the errors Monitor BaseOpsSAP Support channelrequests and resolveany SAP EAM and Configuration Management related issues Provide onsite, in-person supportin company facilities in the San Francisco Bay Areas, specifically Fremont and Hayward. About You Required Qualifications: Bachelor's degreein a relevant areas in Computer Science,Information Technologies, or Engineering Minimum of 4-6 years of relevant experience in MES usage in a manufacturing environment (requirements analysis, design definition, software development, and solutions implementation); 3+ years of Hands-on Experience with SAP ME/Mii/PCo and Kepware applications Prior experience working on SAP EAM systems. Ability to understand complexmanufacturing processes and systems; Customer-focused, positive, supportive, self-motivated, considerate personality required - must work well in a team environment Preferred Qualifications: Master degreein Engineering Experience in an automotive manufacturing production environment Strong understanding of the plantfloor manufacturing systemarchitectures and industrial communication protocol Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visas. About Cinder Cinder is a people-first staffing and recruiting company committed to creating workplaces where employees feel valued, supported, and engaged. Our mission is to leverage our power as a recruiting and consulting company to build workplaces where people thrive. Backed by our ISO 9001 certification, we deliver high-quality staffing solutions, and our clients have rated us over 100% for multiple quarters. Join us and be part of a team that makes a real impact!
    $55 hourly 4d ago
  • IT Systems Engineer Intern

    Pinterest 4.6company rating

    Information systems technician job in San Francisco, CA

    Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible. We're looking for inquisitive, collaborative interns to join Pinterest's IT team and help build the next wave of internal collaboration and productivity capabilities. You'll partner with stakeholders and crossfunctional teams to learn how largescale internal systems are architected, automated, and integrated-shipping real configurations, services, and integrations that streamline how Pinployees work. Expect meaningful projects, supportive teammates, and plenty of opportunities to explore ideas that make a measurable impact on Pinterest and our Pinners. What you'll do: Engage in a specific project within the Pinterest IT team, involving technical solutions for real-world use cases for collaboration & productivity technology. Collaborate across major SaaS platforms such as Jira, Confluence, Slack, and other widely used software stacks, leveraging platforms employed by numerous tech companies and industries to drive revenue growth. Gain experience in configuration management, architecture, integration, and systems analysis. Openly communicate new ideas and opinions as you grow professionally and personally, seizing learning and development opportunities. Contribute to real projects alongside your team, making a tangible impact on Pinterest's success. What we're looking for: Prior experience or exposure to SaaS tools, engineering tools, and process mapping. Passion for collaborating with others on a team to progress projects Ability to present your work in front of technical and non-technical audiences. This position requires current enrollment in a school or education program in which the individual is working towards a Bachelor's in Computer Science, IS/MIS, or other engineering areas or a related technical field Obtain Bachelor's in Computer Science, IS/MIS, or other engineering areas or a related technical field by June 2027 We offer 2 internship start dates: May 18, 2026 - August 7, 2026 June 15, 2026 - September 4, 2026 Relocation Statement: This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only The minimum and maximum salary for this position is $7,500 - $9,000 monthly. This position is remote and not eligible for relocation assistance. #LI-REMOTE Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please completethis formfor support.
    $37k-45k yearly est. 3d ago
  • Data Center Technician

    Teksystems 4.4company rating

    Information systems technician job in Sunnyvale, CA

    This is a long-term ongoing Datacenter Tech opportunity within a new lab. You will work in the IT build out and support of the pre-production NVIDIA lab (racks, bench testing areas, etc.) *Skills* Data center, Rack and stack, Linux, Cabling, Hardware troubleshooting, Racking, Troubleshooting, Data center maintenance, Liquid cooling Shifts: a. 1 month of onboarding and on the job training M-F 8AM-4PM, then shifts move to: i. 1 each A and B schedule, 7AM - 6PM ii. 2 each A and B schedule, 9AM - 8PM (A = Sun - Wed; B = Wed to Sun) Level 2: - Troubleshoot a variety of servers and isolate the problem that the server is encountering. (remote & hands on) - Order replacement parts and install them in servers and ship back the defective part to their respective vendors. - Update firmware on servers to ensure the latest version is installed. - Configure IP addresses and default login credentials on servers. - Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers. And supporting their DC/Lab teams. - Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device. - Assist network admins who reach out requesting specific assistance with servers or switch. - Assist out with Level 1 responsibilities as necessary. *Job Type & Location*This is a Contract position based out of Sunnyvale, CA. *Pay and Benefits*The pay range for this position is $35.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Sunnyvale,CA. *Application Deadline*This position is anticipated to close on Jan 22, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $35-35 hourly 1d ago
  • IT Staff Systems Engineer

    Omada Health 4.3company rating

    Information systems technician job in South San Francisco, CA

    will work PT time zone. Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. The Omada IT department builds and operates resilient, scalable services that empower all of Omada. Job Overview: The IT Staff Systems Engineer is a senior technical expert responsible for architecting, securing, and operating Omada's core IT infrastructure across identity, endpoint management, networking, and enterprise SaaS platforms. This role combines deep technical expertise with cross-functional leadership to ensure that our systems are reliable, scalable, compliant, and aligned with the needs of a fast-growing, highly regulated healthcare organization. This role serves as a subject matter authority on infrastructure architecture, identity and access patterns, system lifecycle management, and enterprise automation. The Staff Systems Engineer drives complex initiatives with minimal direction, anticipates long-term operational and architectural needs, and implements solutions that materially improve the stability, efficiency, and security of Omada's environment. This role operates at the intersection of Infrastructure, Security, Compliance, Finance, Care Delivery, P&C, and Engineering. Success requires exceptional ownership, the ability to break down ambiguity, strong communication across technical and non-technical teams, and a relentless focus on building scalable systems, eliminating operational friction, and enhancing the company's security and compliance posture. Infrastructure & Operations: Architect, implement, and own the lifecycle of Omada's core IT infrastructure-covering identity, networking, endpoint management, and key SaaS platforms such as Okta, Meraki, Palo Alto, JAMF Pro, Google Workspace, Office 365, and Tines. Ensure all systems are designed for scalability, security, reliability, and ease of operation. Continuously evaluate infrastructure workflows to identify inefficiencies and drive improvements through automation and AI-powered solutions that enhance operational resilience and reduce manual effort. Lead incident and problem management, including high-severity response, root cause analysis, trend identification, and long-term remediation. Develop and maintain runbooks, reference architectures, and operational standards that improve consistency and reliability across the environment. Serve as a senior escalation point within the infrastructure support rotation, resolving complex issues and eliminating root causes through systemic fixes and improved patterns, tooling, and documentation. Establish long-term infrastructure strategies and roadmaps that guide architectural decisions, technology investments, lifecycle plans, and sequencing of major initiatives. Lead mission-critical infrastructure projects from initial design through successful delivery, ensuring solutions meet reliability, performance, compliance, and security requirements. Own system lifecycle and cost governance, including end-of-life planning, decommissioning, capacity forecasting, SaaS and tool rationalization, and continuous optimization of licensing, consumption, and infrastructure spend. Own operational governance across infrastructure systems, including technical change management (with SOX-aligned controls), configuration standards, architecture diagrams, security baselines, and maintaining audit-ready evidence for internal and external audit partners. Partner closely with Security to define, implement, and maintain secure configuration and hardening standards across identity, endpoints, and core systems, ensuring infrastructure consistently aligns with compliance and enterprise security requirements. Develop reusable automation and infrastructure patterns-including infrastructure-as-code modules, Tines automations, and standardized workflows-that scale operational efficiency and reduce recurring toil across IT and partner teams. Cross-functional Partnership and Services: Partner with teams across Security, Compliance, Engineering, Care Delivery, Finance, People & Culture, and other business units to align infrastructure capabilities with organizational needs and long-term technology strategy. Collaborate with InfoSec and Compliance to ensure infrastructure systems meet HITRUST, SOC 2, HIPAA, and SOX requirements, proactively identifying risks and implementing remediation strategies. Contribute to the vendor onboarding, evaluation, and renewal process for infrastructure-owned applications, partnering with Legal, Finance, and Procurement to ensure alignment on contracts, controls, and cost efficiency. Engage with business stakeholders to understand operational needs and deliver secure, reliable, and scalable technology services that support their workflows and strategic initiatives. Partner with business units on process mapping, value-stream analysis, and workflow redesign, identifying opportunities to streamline operations, clarify ownership, and reduce friction across internal systems. Represent Infrastructure in technical governance forums, contributing architectural recommendations, dependency assessments, and operational insights that shape cross-functional planning and technology decisions. Support internal and external audits by providing evidence, strengthening controls, and ensuring infrastructure systems and processes remain audit-ready throughout the year. Partner with the IT Automation team and other cross-functional groups to design and deliver automation initiatives, providing subject matter expertise and ensuring solutions meet operational, compliance, and security standards. Collaborate with Finance, Security, and IT leadership to define and optimize technical change management processes, ensuring all infrastructure changes meet internal policies and SOX expectations. Serve as a technical advisor to partner teams, helping them adopt secure patterns, identity standards, and infrastructure best practices as they build or modify their downstream tools and workflows. What Great Looks Like: Demonstrates deep subject matter expertise across identity, networking, endpoint management, automation, and core SaaS platforms, consistently delivering reliable, scalable, and secure infrastructure solutions. Leads complex initiatives with minimal direction, anticipating edge cases, risks, and downstream impacts while driving initiatives to successful, on-time delivery. Builds strong cross-functional relationships across IT, Security, Compliance, Finance, Engineering, Care Delivery, P&C, and other partners-operating as a trusted advisor who brings clarity, technical leadership, and operational excellence to shared initiatives. Thinks several steps ahead, identifying long-term infrastructure needs, capacity challenges, compliance gaps, architectural risks, and opportunities for simplification or automation before they become urgent. Establishes high operational standards, ensuring runbooks, documentation, observability metrics, and configuration baselines are accurate, current, and drive predictable, scalable operations. Drives measurable improvements in reliability, performance, and cost efficiency through systematic problem-solving, automation, infrastructure-as-code, and the elimination of recurring operational pain points. Proactively improves security posture by implementing secure patterns, hardening configurations, reducing attack surface, and partnering closely with Security to maintain audit-ready infrastructure. Influences technology strategy by contributing architectural recommendations, shaping roadmaps, designing scalable patterns, and advocating for solutions grounded in business value and operational longevity. Elevates the entire IT ecosystem by building reusable automation frameworks, standardized workflows, and infrastructure patterns that accelerate work for peers, partner teams, and future engineers. Operates with exceptional ownership, clarity, and accountability-ensuring commitments are met, risks are surfaced early, and stakeholders remain aligned throughout complex technical initiatives. Candidate Requirements: 10+ years of experience in Infrastructure, Systems Engineering, or IAM, with strong ownership of enterprise-grade identity, networking, and endpoint management systems. Bachelor's degree in Information Systems or related field Deep expertise with Okta (SSO/SAML/OIDC, SCIM, MFA), JAMF Pro or similar MDM platforms, modern networking (Palo Alto, Meraki), and Google Workspace and/or O365 administration. Strong scripting/automation skills (Python, Bash, PowerShell) and hands-on experience with Infrastructure-as-Code (Terraform) and Git-based workflows. Proven ability to design, secure, and maintain scalable infrastructure in compliance-heavy environments (SOC2, HIPAA, HITRUST, or SOX). Experience owning technical change management, release processes, lifecycle management, SaaS/tool rationalization, and cost optimization. Skilled in incident and problem management, conducting RCA, reducing recurring issues, and defining operational standards. Familiarity with monitoring and observability tooling, including defining SLIs/SLOs and building actionable alerting. Strong cross-functional communicator with a track record of partnering closely with Security, Compliance, Finance, P&C, Care Delivery, and Engineering teams. Ability to lead complex initiatives with minimal direction, operate autonomously, and influence architectural and strategic decisions. High accountability, strong documentation habits, and a mindset focused on automation, simplification, and continuous improvement. Benefits: Competitive salary with generous annual cash bonus Equity Grants Remote first work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada's approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $161,000 - $201,300*, Colorado Base Compensation Ranges: $154,000 - $192,500*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Pleaseclick here for more information on our Candidate Privacy Notice.
    $161k-201.3k yearly 2d ago
  • Device Support Specialist - San Jose / Bay Area

    Novocure Inc. 4.6company rating

    Information systems technician job in San Jose, CA

    The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs. Candidates for this role must reside in the greater San Jose Area The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include: Educate patients on TTFields therapy and initiating treatment Provide ongoing enhanced training sessions for patients and caregivers Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits Demonstrate empathy and understanding when interacting with patients and their caregivers Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays) Manage responsibilities and workload independently within your designated regional territory Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes Manage administrative tasks in a timely and efficient manner, including but not limited to: Documentation in customer relationship management (CRM) system Expense reporting Equipment inventory management Ongoing trainings, assessments, and other regulatory tasks Regular travel by vehicle and air to support patient care and service needs Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle Adapt to frequently changing business needs and schedules to ensure seamless patient support QUALIFICATIONS/KNOWLEDGE: Minimum Requirement: Associate's degree with 2 to 3 years' relevant professional experience OR Bachelor's degree with 1 to 2 years' relevant professional experience Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred Experience working in a for-profit environment preferred Strong emotional intelligence and situational awareness Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit) Must possess a valid driver's license Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management Commercial air travel required, with potential travel outside of the assigned territory Primary residence must be within assigned territory Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment Assigned territory subject to change based upon business need Attendance at company meetings, both within and outside of the assigned territory, is required OTHER: Ability to lift up to 50 pounds Ability to drive long distances Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy #LI-RJ1
    $36k-47k yearly est. 3d ago
  • Principal Enterprise IT Engineer

    1X Technologies

    Information systems technician job in Palo Alto, CA

    Principal Enterprise IT Engineer, IT & Security About 1X: We're an AI and robotics company based in Palo Alto, California, on a mission to build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously. We believe that to truly understand the world and grow in intelligence, humanoid robots must live and learn alongside us. That's why we're focused on developing friendly home robots designed to integrate seamlessly into everyday life. We're looking for curious, driven, and passionate people who want to help shape the future of robotics and AI. If this mission excites you, we'd be thrilled to hear from you and explore how you might contribute to our journey. Role Overview The Principal Enterprise IT Engineer will lead the strategy, architecture, and implementation of enterprise IT systems across the company. This role will define standards for identity, endpoint management, collaboration, and security while scaling IT infrastructure to support rapid organizational growth. You'll play a key leadership role, mentoring senior engineers and influencing cross-functional and executive stakeholders to align IT operations with strategic business needs. Responsibilities Define and drive enterprise IT strategy, architecture, and roadmaps across identity, collaboration, and device platforms Lead administration and scaling of Google Workspace, Okta, Intune, and MDM platforms with a focus on Zero Trust principles Develop and implement automation frameworks and scripting (Bash, Python, PowerShell) to streamline IT operations Align IT systems with compliance standards (e.g., SOC2, ISO 27001) and proactively mitigate enterprise risks Ensure seamless integration of IT systems with engineering, manufacturing, and robotics environments Act as senior escalation point for IT operations, mentoring IT engineers and building a high-performance function Influence executive and cross-functional stakeholders to ensure IT strategy supports business growth Requirements Expert-level knowledge of Google Workspace, Okta, Microsoft Intune, and MDM platforms across multiple OS (mac OS, Windows, iOS, Android) Strong scripting and automation skills (Bash, Python, PowerShell); experience implementing Zero Trust security Proven experience scaling IT systems globally in high-growth, cloud-first or hybrid environments Ability to lead IT architecture initiatives and partner with executive and security leadership Experience mentoring senior IT engineers and leading high-performance teams Preferred: Familiarity with Terraform, Ansible, and IT support for robotics or engineering-heavy environments Preferred: Certifications such as CISSP, Okta Certified Architect, Google Workspace Admin, or Microsoft Enterprise Mobility Benefits & Compensation Salary: $180,000 - $235,000 Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Equal Opportunity Employer 1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr
    $180k-235k yearly 2d ago
  • IT Engineer (Contract)

    Hard Yaka

    Information systems technician job in San Francisco, CA

    About AngelList We exist to accelerate innovation. We do this by giving more people the opportunity to participate in the venture economy by building the financial infrastructure that makes it possible for more people to invest in world-changing startups. We also build tools for startup founders that help them run their operations, so they can focus on building their company. AngelList is the nexus of venture capital and the startup community. We support over $171B+ assets on our platform, and we've driven capital to over 13,000 startups. 57% of top-tier U.S. VC deals involve investors on AngelList. While our scale is large, our ambitions are even larger - we're innovating on the infrastructure for venture and individual investors and the startups they invest in. Come build with us! About the Role We're looking for an IT Engineer to join our team on a contract basis, reporting directly to our IT Lead. You'll own the execution of critical IT workstreams across AngelList and our subsidiary companies, taking full responsibility for delivery while operating within established systems and priorities. This role is ideal for someone who thrives on autonomy, can run independently after ramping, and takes pride in reliable execution over strategic planning. Responsibilities Own day-to-day IT operations, including employee onboarding, offboarding, and access management across Google Workspace, Rippling, 1Password, and Slack. Troubleshoot and resolve IT issues independently, serving as a reliable resource for employees. Execute on MDM and endpoint management, maintaining security policies and device compliance. Manage SaaS platforms, including license tracking, access reviews, and vendor coordination. Maintain and improve IT documentation, playbooks, and runbooks. Own cross-functional projects as assigned, coordinating with engineering, security, and ops teams. Manage office IT infrastructure and AV equipment as needed. What We're Looking For 3-5+ years of experience in IT operations, systems administration, or similar roles. Hands‑on experience with Google Workspace, Slack, and common SaaS tools. Solid understanding of identity and access management. Strong troubleshooting instincts and a bias toward solving problems without escalation. Reliable and organized - someone who follows through without needing reminders. Clear communicator who can work across teams and explain technical issues simply. Experience in automation and scripting to reduce manual work and improve efficiency. Experience with Rippling, Slack Grid or n8n.io is a plus. If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another. Office Location and Expectations AngelList has offices in two hub cities: This role is based in our San Francisco office. You will be expected to come in three times a week, usually Tuesdays, Wednesdays, and Thursdays, with some flexibility for occasional Mondays or Fridays. The role also includes light after‑hours support to set up IT for occasional evening events. If you need to be offline at 5 PM every day, this won't be the right fit. Compensation: $80+ an hour, 40-45 hours a week. Working at AngelList: At AngelList, we are united in our purpose to accelerate innovation and build the future of private markets. Our beliefs and values shape how we work, collaborate, and create impact. If the below resonate, we'd love to have you with us. *Beliefs: ************************** *Values & Leadership Expectations: ************************* AngelList is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr
    $113k-161k yearly est. 4d ago

Learn more about information systems technician jobs

How much does an information systems technician earn in Walnut Creek, CA?

The average information systems technician in Walnut Creek, CA earns between $35,000 and $105,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.

Average information systems technician salary in Walnut Creek, CA

$61,000

What are the biggest employers of Information Systems Technicians in Walnut Creek, CA?

The biggest employers of Information Systems Technicians in Walnut Creek, CA are:
  1. EMCOR Group
  2. Fuse3
  3. Contra Costa Electric
  4. KDC Real Estate Development & Investments
Job type you want
Full Time
Part Time
Internship
Temporary