Information Technology Support Technician
Information systems technician job in Washington, DC
Akkodis is seeking a Asset Management Technician for a onsite position for our client based in Washington DC
Salary Range: $60K-$62K per annum + benefits. The salary may be negotiable based on experience, education, geographic location, and other factors
Key Responsibilities:
Image, configure, and deploy laptops and desktops to end users.
Install and update required software, patches, and security configurations.
Support end users with device setup, data restoration, and technical assistance.
Maintain accurate asset inventory using tools like ServiceNow.
Conduct physical inventory checks and support asset disposal processes.
Ensure all deployed devices meet configuration and compliance standards.
Qualifications:
1-3 years of IT or asset management experience preferred.
Strong customer service and communication skills.
Proficient in Microsoft Office Suite and ticketing systems (e.g., ServiceNow).
Detail-oriented, organized, and able to multitask effectively.
Ability to lift up to 30 lbs of equipment.
Must be able to obtain and maintain agency suitability clearance.
Benefits include but are not limited to:
Medical/Vision/Dental/ Life Insurance
Paid time off
Holidays time off
401(k)
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Information Technology Support Technician
Information systems technician job in Ashburn, VA
Who We Are
Our purpose at CloudHQ is to provide flexible, efficient, and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located on two Northern Virginia campuses, as well as London, Frankfurt, Paris, Milan, and São Paulo, and we anticipate exponential growth over the next several years both in the US and abroad.
What The Role Entails
The IT Helpdesk Technician is a pivotal part of ensuring that technology runs smoothly for our CloudHQ team members, third-party vendors and support personnel. You will perform desk-side, phone, remote, and site support for our data center team. Using your strong problem-solving skills, you will identify complex problems and review related information to develop, implement and evaluate solutions.
What You Will Get to Do
Install and configure Microsoft Office 365, Windows 10\11 operating system, cloud-based applications and other third-party software
Set up new user accounts
Provide basic system and software training for users
Respond to IT support requests, prioritizing needs, diagnosing issues, providing a resolution, and/or escalating requests
Maintaining equipment inventory
Monitoring system updates and performing routine maintenance
Continuous self-learning of new technology is expected
Special projects as needed
What You Bring to The Role
A minimum of a High School Diploma
A minimum of three (3) years of technical support experience
Experience and/or education in computer networking, PC/Mac environments, server support, phone system administration
Experience with Microsoft Office 365, Microsoft Entra ID, Remote Desktop support systems
Strong communication skills with excellent customer service orientation
Ability to prioritize, multi-task, and be self-motivated
Availability for on-call support and the occasional weekend or after-hours support
Our Ideal Candidate Will Also Possess
Cisco hardware, Exchange, and cloud environments
PowerShell scripting knowledge
Microsoft Power Automate knowledge
A Bachelor's degree in Information Technology
What We Offer
CloudHQ's people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation and commitment to our people; and an expanding team of individuals who believe in that vision and bring their best to support their customers and team.
Our employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization.
Equal Employment Opportunity
CloudHQ is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.
Security Infrastructure Support - SIEM & Data Pipeline Technical Lead / SME
Information systems technician job in Bethesda, MD
Our client is seeking a Security Infrastructure Support - SIEM & Data Pipeline Technical Lead / SME to join their team! This position is located in Bethesda, Maryland.
Lead the architecture, design, and deployment of SIEM and log management solutions across enterprise environments
Develop, implement, and maintain secure and efficient data pipelines to aggregate, normalize, and enrich log data from multiple sources
Oversee integration between on-premise and cloud environments to ensure complete visibility of security events
Manage data flow, transformation, and correlation logic to support incident detection and response
Develop scripts and automation processes: Python, JavaScript, or similar to streamline log ingestion, normalization, and monitoring
Implement and manage CI/CD processes and DevOps practices to support repeatable, reliable pipeline deployments
Serve as a subject matter expert for cybersecurity data architecture, assisting in the development of data dictionaries, dashboards, and reports
Collaborate with cross-functional teams, vendors, and federal stakeholders to align with CDM and NIST cybersecurity compliance frameworks
Provide mentorship and technical guidance to junior engineers and analysts
Communicate complex security and data concepts effectively to both technical and executive audiences
Desired Skills/Experience:
Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field
10+ years of experience designing, installing, maintaining, and supporting enterprise IT systems
5+ years at the Senior Engineer level or higher in infrastructure or cybersecurity roles
3+ years of hands-on experience with cybersecurity tools or SIEM implementation and administration
Strong experience in hybrid, on-prem + cloud, environments and cloud security operations: AWS, Azure, O365
Expertise with SIEM solutions, log collection tools, and data transformation/normalization techniques
Deep understanding of log formats: CEF, LEEF, JSON, XML, data enrichment, and event correlation
Proficiency with CI/CD tools, DevOps pipelines, and automation scripting: Python, JavaScript
Strong query-writing abilities using SPL or SQL
Demonstrated ability to explain complex data and security concepts to technical and non-technical audiences
Familiarity with data governance, MITRE ATT&CK, and federal cybersecurity frameworks: FISMA, NIST 800-53, NIST 800-92, OMB M-21-31, CDM
Strong analytical, troubleshooting, and problem-solving skills
Experience collaborating with third-party vendors and cross-functional federal or enterprise teams
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $90.00 and $130.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Health IT Consultant
Information systems technician job in Silver Spring, MD
This individual will work across various clinical projects across the FDA Office of Computational Sciences supporting the responsibilities below:
Participating as a subject matter expert for any clinical safety studies, respectively, which are submitted to the FDA in support of drug applications.
Reviewing clinical data for regulatory compliance to ensure human subject safety and data integrity and communicating findings with a multi-disciplinary review team.
Completing special projects that involve specific research areas and objectives to include the design, characterization, performance, and bioequivalence of complex drug products; development of advanced manufacturing approaches for drug substances and drug products; development of science-based drug quality standards; and the development of analytical and in-vitro methods to support product quality surveillance and investigate product quality failures.
Serving as a CDER resource by participating in work groups or subcommittees.
Publishing scientific articles within the scientist's area of expertise and maintaining contact with the "state of science” to identify and integrate the most advanced research theories and/or practices into the Center's drug regulatory programs.
Essential Skills and Experience:
Minimum of 5 years experience as a reviewer scientist working on drug applications of various types
Additional Desired Skills and Experience:
Strong project management skills
Experience with clinical informatics and the IT systems that support them
Experience with clinical analytical tools such as MAED (or other Adverse Events Analysis Software), JMP/JMP Clinical, Pinnacle21 Data Validation Engine
Experience with data standards such as CDISC Data Standards (SDTM/ADaM) and MedDRA
Experience leading clinical trials and shaping clinical trial design
Experience at FDA or in the pharma industry extending beyond primary clinical review
Experience with conducting safety reviews and clinical data analytics
Experience with creating safety analysis to evaluate drug safety and efficacy
Experience working with medical reviewers
Experience with drafting information requests (IRs) from FDA and/or responding to them on behalf of industry
Expertise in identifying the type of analysis that may be limited by the data provided
Expertise in identifying areas of weakness in clinical submissions based on study design and provided data
Legal Support Specialist
Information systems technician job in Vienna, VA
Legal Support Specialist
Contract
Position Description: A Legal Support assists legal teams with administrative tasks such as document management, research, and data entry
Responsibilities:
Support legal teams with document preparation, organization, and data entry.
Conduct basic research and maintain case files and tracking systems.
Coordinate communications and scheduling with attorneys, clients, and internal teams.
Ensure compliance with confidentiality, regulatory, and organizational standards.
Manage deadlines and assist with general administrative tasks as needed.
Required Skills/Education:
Familiarity with legal documentation, confidentiality procedures, and administrative processes
Strong organizational and time management skills
Effective communication and coordination abilities
Knowledge of compliance and regulatory standards
Attention to detail, accuracy
Organized
Time management
Able to work independently with minimal supervision
Good communication skills
Remain focused & ability to multi-task
About Seneca Resources:
Seneca Resources is a client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Georgia, North Carolina and New York that service clients throughout the United States.
We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
Helpdesk Specialist Entry (Onsite)
Information systems technician job in Washington, DC
The Client is looking for an entry level Help Desk Specialist to install and configure hardware and software components of network systems. This role involves providing technical support to users, troubleshooting network issues, and perform diagnostic tests to ensure optimal system performance.
Responsibilities:
Responds to and diagnoses problems through discussion with users.
Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps.
Ability to understand and maintain inventory management.
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, emails, and personnel requests for technical support.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Provides second-tier support to end users for either PC, server, or mainframe applications or hardware.
Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
Simulates or recreates user problems to resolve operating difficulties.
Recommends systems modifications to reduce user problems.
Knowledge of Office 365.
Ability to maintain users accounts in Active Directory.
Skills:
SkillsRequired / DesiredAmountof ExperienceBachelor's degree in IT or related field or equivalent experience Required5YearsDiagnosing and resolving end user computer/computer peripherals problems Required1YearsProviding second-tier support to end users, server, or mainframe apps/hardware Required1YearsDocumenting, tracking, and monitoring end user, server, or mainframe apps/hardware problems Required1YearsAssisting in the setup, re-installation or replacement of IT equipment between floors.Required1YearsResolving issues and or troubleshooting issues to supervisor.Required1YearsAbility to communicate issues and work in team environment.Required1YearsKnowledge of IT hardware configuration and installation (pc's monitors setup) Required1YearsMust be able to lift 20 lb RequiredMust be willing to work onsite Required
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IT Technician 16127
Information systems technician job in Vienna, VA
We're seeking a detail-oriented and customer-focused IT Support Technician to join our technology operations team in Vienna, VA. In this role, you'll provide Tier 1 and Tier 2 technical support, perform hardware and software diagnostics, and ensure smooth day-to-day IT operations across devices and systems.
The ideal candidate will have hands-on experience with PCs, laptops, and thin clients, as well as a strong understanding of asset management, ServiceNow (or similar ticketing systems), and user support best practices. You'll be part of a collaborative team dedicated to delivering exceptional service while maintaining accuracy and efficiency in every interaction.
Key Responsibilities:
* Provide Tier 1 and Tier 2 troubleshooting for hardware, software, and connectivity issues.
* Support PC, laptop, and thin client configuration, deployment, and maintenance.
* Accurately document issues, resolutions, and processes in ServiceNow or equivalent ticketing tools.
* Maintain and track IT assets through inventory management, scanning, updating, and reporting to ensure equipment availability and accuracy.
* Assist with employee workstation moves, including equipment setup, cable management, and teardown.
* Collaborate effectively within a team environment and work independently when required.
* Follow established procedures and contribute to improving support documentation and operational workflows.
Required Skills/Education:
* 1-3 years of experience providing IT support or Help Desk services.
* Strong diagnostic and troubleshooting skills for both hardware and software.
* Proficiency with ServiceNow or similar IT service management (ITSM) tools.
* Experience with asset management, inventory tracking, and hardware deployment.
* Excellent organizational, communication, and time-management skills.
* Ability to work independently and in team-oriented environments.
* Associate degree in Information Technology or related field preferred; equivalent work experience accepted.
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
Tier 2 IT Technician- Secret Clearance Required
Information systems technician job in Fairfax, VA
Opportunity
We are seeking an experienced Tier 2 IT Technician to support our HQ and customer site locations. This position will perform user problem analyses, troubleshoot and fix network outages, perform fiberoptic and CAT 6 installation, and ensure they provide professional solutions to customer requests and/or issues. Strong PC and network cabling experiences are required to support both HQ and customer locations in compliance with CMMC 2.0 and NIST 800-171 standards.
Key Responsibilities
Key Responsibilities:
Experience with IT hardware devices including Servers, Switches, Routers, ISPs, UPS, laptops, monitors, VOIP phones, Printers, and Copiers
Experience with IT software applications including Windows Server, SharePoint, Windows Office 365 Enterprise, and Website management
Familiar with cable installation, termination, and certification testing of Category 5e, 6, and 6a unshielded twisted pair cable, multimode fiber, and coaxial cables
Excellent customer service and communication skills
Must be willing to travel (NY, PA) on occasion per customer requests
Ability to resolve issues of moderate complexity
Technical aptitude to work with end users
Knowledge and active experience with NIST 800-171
Demonstrated knowledge and experience with CMMI/CMMC processes and compliance standards
Participates in special projects as required.
Qualifications
Required Qualifications:
Bachelor's Degree and 2 years of experience or High School and 4 years of experience
DOD Secret clearance or higher
Strong PC and network cabling experience
Ability to lead small teams or projects through cross functional coordination/collaboration with other departments
Previous experience conducting technical interviews
Assists key stakeholders in overall project execution
Provides solutions through creative problem solving
Organized mindset and can quickly shift from one priority to the next
Efficient and effective with email communications
Willingness to evolve with technology
About IMG
Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for over 35 years.
IMG Benefits:
Health, dental, vision, and life insurance
Short term and long term disability insurance
401(k) with generous company match
Health Savings Accounts (HSA)
Personal leave plus paid federal holidays
Professional development and training assistance
IMG is an equal opportunity employer including disability and protected veterans or other characteristics protected by law.
Auto-ApplyFuture IT Roles
Information systems technician job in Columbia, MD
This posting is not for a specific current role, but to proactively identify and connect with exceptional IT talent for upcoming needs across our programs. By applying, you'll be considered for future positions matching your skills and career interests.
Potential Roles Include:
Systems Administration (Windows, Linux, Cloud, Virtualization)
Network Engineering & Administration (LAN/WAN, Firewalls, Routers, Switches)
Cybersecurity & Information Assurance (SOC Analyst, ISSO, Incident Response)
Cloud Engineering (AWS, Azure, GCP)
Help Desk / Technical Support (Tier 1-3)
DevOps & Automation (CI/CD, Scripting, Infrastructure as Code)
Database Administration (SQL, Oracle, NoSQL)
IT Project Management (Agile, PMP, ITIL)
Basic Qualifications:
* U.S. Citizenship (required for most positions)
* High School Diploma or equivalent (Associate's or Bachelor's preferred for some roles)
* Relevant IT experience or certifications (CompTIA, Cisco, Microsoft, AWS, etc.)
* Ability to obtain and maintain a security clearance (if not already cleared)
* Strong problem-solving, communication, and teamwork skills
Preferred Qualifications:
* Active Security Clearance (Secret, TS/SCI, or higher)
* Industry certifications: Security+, Network+, CCNA, CISSP, AWS Certified Solutions Architect, Microsoft Azure Administrator, etc.
* Experience in government or defense-related IT projects
General Information Technology
Information systems technician job in Chantilly, VA
We are seeking an Information Technology (IT) Lead/Manager, to support our classified customer in Washington, DC. Peraton has been supporting our classified customer for 20 years and has a history of supporting building some of the most important & technically advanced applications.
The Lead/Manager in this lateral position and is focused on program/project management and personnel management in additional to their current customer duties.
Our unique program delivers advanced, technical infrastructure support for our customer and its relative nodes over the world. The team provides Software and System Engineering, Software and System Development and Operations (DevOps) services, Data Science, Big Data and Entity Resolution Engineering services advanced data discovery, analytics, exploitation, and visualization capabilities through application development and tools integration.
The IT Lead Manager in this role is focused on program/project management and personnel management.
The IT Lead/Manager will be responsible for but not limited to:
Assist the Program Manager with contract execution and be available to fill in when he/she is not available.
Participate and attend corporate functions, such as staffing, financial reporting/forecasting, security, subcontracts, etc. to gain exposure.
Manages the staffing through the appropriate hiring, firing, and disciplinary actions in collaboration with HR.
Manages and approves employee time-cards.
Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent.
Conduct one on one's with team members. Ensure company goals and objectives are being met by each employee and provide constructive feedback.
Excellent communication and interpersonal skills
Responsible for providing team members with guidance, instruction, and coaching. This may involve retraining staff members as needed or creating development plans for each individual team member to improve their skillset.
Qualifications
Required Qualifications
A current Top-Secret clearance with SCI eligibility and the ability to obtain a polygraph.
10 years of experience, may have supervisory or lead experience.
At least two (2) years of experience in a Senior or Lead role.
Staffing, planning, and people management.
Possess experience in a management capacity.
Must have experience with EDAS customer.
Desired Qualifications
Current or previous experience working in customer environment.
Experience or knowledge of the customer mission and programs.
Have great communications skills.
Are comfortable with coaching employees.
Working Place: Chantilly, Virginia, United States Company : Vets Hired
IT TECHNICIAN
Information systems technician job in Gaithersburg, MD
Hiring Immediately, IT Support Technician. Excellent compensation and benefits.
We are currently looking for an IT Support Technician to help us maintain our company wide hardware and software. Who are we? We are Fitzgerald Auto Mall, one of the largest auto groups in the US with over 20 dealership locations spread across 3 states and 27 websites. This position will be working from our main location in Gaithersburg and must be willing to commute.
BENEFITS
Generous compensation based on experience.
EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!
Positive and family friendly atmosphere.
Employer Paid Short Term/ Long Term Disability.
Employer Paid Life Insurance.
Benefits available - Health, Dental, 401k.
Employee purchase discount program.
RESPONSIBILITIES
Computer workstation deployment, troubleshooting and repair.
Printer deployment, troubleshooting and repair.
Network equipment deployment and troubleshooting.
Network cabling installation and termination.
Remote location support.
Software application installation and support.
Phone system installation and support.
REQUIREMENTS
3 to 5 years relevant work experience required. Candidates must demonstrate strong working knowledge of phone and computer systems. Applicants need to to physically capable of working on their feet, running cable as needed, and lifting as much as 50 lbs when installing equipment. A+ Certification required, Net+ certification would be a plus. Schedule flexibility is needed, including occasional evenings and weekends for special projects. Consistent, dependable and accurate in completing responsibilities and assignments.
Equal Opportunity Employer. Apply now to submit your resume. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver's license.
Salary Description $60,000-$70,000
It Technician
Information systems technician job in Alexandria, VA
This position will be Install, configure & troubleshoot computer hardware, software, systems, networks, printers, and scanners
A technician must be organized to follow procedures for ordering parts, scheduling onsite visits, and writing detailed reports
This Position is open for Washington DC and surrounding areas.
PMP with Experience in IT
Information systems technician job in Glen Burnie, MD
ITnova is seeking a PMP with experience in IT, with at least 6 years of experience in managing IT related projects. Must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
Education Requirements:
Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline.
General Experience:
At least 6 years of experience in project management.
Specialized Experience:
At least 6 years of experience in managing IT related projects and must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
Duties:
Perform day-to-day management of the project, identifies issues and risks and recommends possible issue and risk mitigation strategies associated with the project under assigned Task Orders.
Acts as a facilitator between a State and/or agency and IT contractor.
Responsible for ensuring that work performed under TOs is within scope, consistent with requirements, and delivered on time and on budget.
Identifies critical paths, tasks, dates, testing, and acceptance criteria. Provides solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels).
Monitors issues and provides resolutions for up-to-date status reports.
Auto-ApplyFLEX IT Technician, Omaha
Information systems technician job in Bethesda, MD
. Onsite - 4-5 days in office.
IT Technician, CEC
The IT Technician, Customer Engagement Centers (CEC), is responsible for providing comprehensive technical and functional support to CEC offices. This role encompasses assisting operations leadership with strategic technology planning and execution, in addition to performing installations, maintenance, and repairs of all center-based computer systems, equipment, telephony, and peripheral devices.
CANDIDATE PROFILE
Education and Experience Required:
Bachelor's degree or an equivalent combination of professional experience, education, technical training, or certifications 2+ years of experience in Information Technology, with a technical specialization in PC support and a thorough understanding of network infrastructure
Comprehensive knowledge of both Windows and Mac desktop operating systems
Proficiency in utilizing MS Office applications (including Access), SharePoint, Smart Deploy, and PDQ Preferred: A+, N+ and/or Microsoft certifications
CORE WORK ACTIVITIES
Execute installations, maintenance, and repairs for all center-based computer systems, equipment, and peripheral devices
Serve as the primary hardware contact for technical processes and project-specific requirements
Handle PC support escalations from Tier 1 (Atos) to Tier 2 resources (local IT, Corporate IT, and Network Services)
Provide support for basic telephony configuration and in-center maintenance
Offer technical support for Sales (both in-center and Home Agent), Customer Care, Loyalty, and the Customer Engagement Center support team desktop portfolios
Facilitate Home Agent deployments Maintain tracking and inventory of all hardware assets
Coordinate escalation of issues across Tier 3 and Tier 4 Corporate IT resources to ensure resolution
Collaborate with onsite leadership to address operational technology requirements
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyAccess Control and IT Technician
Information systems technician job in Fairfax, VA
Department: Auxiliary Services and Operations Classification: Computer Ops Tech 1 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: $65,000-70,000 - Salary commensurate with education and experience
Criminal Background Check: Yes
About the Department:
The purpose of Auxiliary and Business Services (ABS) is to improve the quality of campus life for students, faculty, staff, and the community. Auxiliary and Business Services supports the University's overall strategic plan by providing quality goods, innovative services, and strategic business partnerships that improve value, increase student success, and enhance the University's financial condition.
About the Position:
The primary purpose of the Access Control and IT Technician is to provide maintenance to the University's CCTV equipment and access control hardware to ensure the proper operation of all components of the systems are functional (including door contacts, request to exit devices, readers, the actual lock, power supplies, encoders, network connections, and cameras). This also includes maintenance of network connectivity and software settings for all connected hardware, ensuring proper documentation of work completed and inventory used.
Responsibilities:
Repairs and installs access control, alarm, and CCTV systems
* Provides and coordinates repairs and maintenance of technical equipment;
* Troubleshoots and provides end-user technical support for access control, alarm, and CCTV systems;
* Performs timely installations of University card access, alarm, and CCTV system installations to include running, pulling, terminating, and splicing cable as well as mounting system control panels and related components both mechanical and electronic; and
* Trains peers and colleagues as directed by supervisor.
Serves as commissioning agent of large contract installs and provides oversight for contractors
* Ensures continuity and accuracy of contracted access control installs; and
* Maintains appropriate records and details of work done and time spent in the appropriate work order system;
Handles customer service issues and manages requests and inquiries for technical services
* Conducts all work in a timely manner in accordance with established GMU Access Control standards and policies with a focus on accuracy, customer service, and maintaining security;
* Reviews and maintains a working knowledge of all department policies, as well as laws and University policies pertaining to all relevant access control, alarm, and CCTV usage and installation best practices and policies;
* Follows Standard Operating Procedures and other department, University, and state policies;
* Complies with state, University, and department leave policies; and
* Demonstrates punctuality and reports on time for all work-related functions to include training, meetings, and other duties.
Plans, schedules, and prioritizes tasks and assignments
* Plans, schedules, assigns, and prioritizes projects and assignments in consultation with the Physical Security IT Manager or designee;
* Effectively communicates status of assignments to appropriate personnel, working cooperatively to schedule projects and assignments in accordance with established procedures and special operational priorities;
* Instructs staff in work procedures;
* Evaluates products and services and provides recommendations on available technology to best serve the customer or department; and
* Coordinates projects as assigned related to acquisition and integration of software programs and technical equipment.
Patches and services network connected systems; ensures continuity of service. Performs other related duties as assigned
* Maintains working relationship with University information technology personnel; and
* Provides end-user technical support to troubleshoot and rectify issues when requested.
Required Qualifications:
* High school diploma or equivalent;
* Demonstrated experience working with network connectivity issues and/or experience with installation and repair of alarm, card access, or CCTV systems;
* Knowledge of access control systems and software;
* Skill in providing effective customer service, including analysis of issues through independent judgement and decision making; ability to develop strategies to improve customer service and benefits process efficiency;
* Skill in effective and respectful verbal, written, and interpersonal communication; ability to concisely report solutions; ability to demonstrate tact and diplomacy when communicating with individuals at all levels of the organization;
* Ability to learn complex software systems;
* Ability to diagnose network connectivity issues;
* Ability to work effectively with others both in the department and to external colleagues; ability to work as a single unit and work through technical issues using best industry practices and current knowledge; and
* Ability to demonstrate significant attention to detail and perform work with a high degree of accuracy.
Preferred Qualifications:
* Bachelor's degree in related field;
* RS2, Exacq, and Assa Abloy installer certification, or ability to obtain such certifications; and
* Experience working in higher education.
Instructions to Applicants:
For full consideration, applicants must apply for Access Control and IT Technician at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.
Posting Open Date: 08/22/2025
For Full Consideration, Apply by: 09/12/2025
Open Until Filled: Yes
Systems Administrator - Jr, Mid, Sr
Information systems technician job in Fort Meade, MD
We have a variety of Systems Administrator openings. Below are just some of the skills sets that can match with our openings. Not sure if you're a fit? Submit your resume and we will contact you via email to let you know!
Do you have any of the below skills? Apply today!
Linux/Unix Administration
Windows Administration
Tier 1, Tier 2, and Tier 3 Support
Scripting
VmWare
Active Directory
Jira
Dataflow Management
Docker
Kubernetes
AND MORE!
Technical Support - Sr (MAC OS Expert )
Information systems technician job in McLean, VA
Akkodis is seeking a Technical Support - Sr for a Contract job with a client in Mclean VA . Ideally looking for applicants with a solid background in the financial services industry
Technical Support - Sr(MAC OS EXPERT )
Duration: 8 Months + Possible Conversion
Rate Range: $31-32 /hr on w2 ; The rate may be negotiable based on experience, education, geographic location, and other factors.
Must Have
Exp with Mac PC(Very good experience is required ), Networking, Software, Android, Apple & Google Environment
They use ServiceNow as Ticketing System
Great Communication, Problem solving & Soft skills are really important for this role.
Job Description: Responsibilities:
Provide support for a fast growing group of team members in multiple divisions
Heavy focus on laptop support with an even mix of Windows PC's, Macs, and Mobile Devices.
Top notch customer focused support
Excellent written and verbal communication skills
Engaged in cross-train efforts amongst peers where applicable
Contribute to site level operational readiness, process improvements
Effectively manages up as needed
Self-aware of gaps in skills, works to improve
Frequent collaboration with site lead, acting as back-up when delegated to
Cross platform collaboration with immediate peers
Basic Qualifications:
High School Diploma, GED, or equivalent certification.
At least 1 year of experience in remote administration and end user support.
At least 1 year of experience with Windows 10 or earlier operating systems.
At least 1 year of experience with ticketing and traffic reporting tools(Zendesk, HPSM, ServiceNow).
At least 6 months of experience with Google suite applications.
At least 1 year of experience with mac OS (High Sierra).
Preferred Qualifications:
Bachelor's Degree in Business, Information Systems, Computer Science or Military experience.
1+ years of experience with Active Directory services integration.
1+ years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions.
Apple certification(s).
1+ years of experience with virtualization technologies, to include VMWare tools (Fusion, ESX).
1+ years of mac OS Server administration experience.
1+ years of experience with Active Directory.
1+ years of mac OS Server administration experience.
1+ years of experience with platform management and integration, to include JAMF Casper Suite or SCCM
1+ years of experience with productivity tools running on Mac's, to include MS Office, Lync or Skype
1+ years of experience with Mac experience supporting 100+ end users
1+ years of experience with image deployment, software and system testing and encryption and security tools (McAfee) on Windows and mac OS
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ********** /*********************************.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Security Infrastructure Support AWS Infrastructure and Cloud Security Support SME
Information systems technician job in Bethesda, MD
Our client is seeking a Security Infrastructure Support AWS Infrastructure and Cloud Security Support SME to join their team! This position is located in Bethesday, Maryland.
Architect, deploy, and manage AWS services: EC2, S3, VPC, IAM, CloudTrail, GuardDuty, Security Hub, etc. in hybrid cloud/on-premises environments
Integrate AWS GovCloud or FedRAMP environments with on-premises security tools: Splunk, Cribl, Archer, etc. for monitoring and compliance
Develop, maintain, and optimize CI/CD pipelines and Infrastructure-as-Code (IaC) workflows using Terraform, CloudFormation, or Ansible
Implement DevSecOps practices, integrating security scanning and automation into build and release processes
Manage cloud security operations, including continuous monitoring, log ingestion, alerting, and compliance reporting
Provide cost optimization guidance for AWS services, including budgeting, billing analysis, reserved instance management, and rightsizing strategies
Create and maintain architecture diagrams, technical SOPs, compliance documentation, and reporting for federal stakeholders
Lead and coordinate across multiple teams: Infrastructure, Security, DevOps, Application teams to ensure secure and efficient operations
Serve as a subject matter expert to advise federal program managers, CORs, and technical teams on cloud security best practices and risk mitigation
Desired Skills/Experience:
8+ years of experience in IT infrastructure and security operations
5+ years of hands-on experience architecting, deploying, and managing AWS cloud services
Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
AWS Certified Solutions Architect Professional preferred or equivalent CSP experience
At least one security-related certification: CISSP, CISM, AWS Security Specialty
Proven expertise in hybrid cloud/on-premises architectures and integration with security tools
Experience with CI/CD pipelines, Infrastructure-as-Code (IaC) tools: Terraform, CloudFormation, Ansible
Strong knowledge of DevSecOps practices and integrating security into automated pipelines
Hands-on experience with cloud security operations, monitoring, log ingestion, and compliance reporting
Strong understanding of federal compliance frameworks: FISMA, NIST 800-53, OMB M-21-31
Excellent leadership, communication, and stakeholder reporting skills
Ability to coordinate and lead cross-functional teams in complex, technical initiatives
Demonstrated ability to create professional technical designs, architecture diagrams, SOPs, and compliance documentation
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $100.00 and $140.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
IT and A/V Technician
Information systems technician job in Alexandria, VA
: Position serves as initial technical support for classroomtechnology. a. Responsibilities: Candidate shall be responsible for establishing and troubleshooting IP, ISDN, and satellite video teleconferences and provides end-user support, as well as performing regularly scheduled maintenance on Video Tele-communication (VTC) equipment. Candidate shall be able to work with academic and business clients, as well as event and other university staff to determine VTC requirements and ensure that teleconferences are conducted without interruption and all equipment is working properly. Candidate shall be responsible for ability to use, maintain, troubleshoot/repair or escalate issues that are unable to be immediately resolved with the following list including but not limited to Crestron Room Controls, A/V mixers and processors, microphones, projectors, monitors, and other A/V equipment. Candidate shall also serve as onsite technical help desk for IT equipment including but not limited to classroom PCs, laptops, UPS devices, connection cables, VoIP phones, printers and network jacks; and shall have the ability to maintain, troubleshoot, repair or escalate issues concerning these devices and peripherals that are unable to be immediately resolved.
PMP with Experience in IT
Information systems technician job in Glen Burnie, MD
Job Description
ITnova is seeking a PMP with experience in IT, with at least 6 years of experience in managing IT related projects. Must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
Education Requirements:
Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline.
General Experience:
At least 6 years of experience in project management.
Specialized Experience:
At least 6 years of experience in managing IT related projects and must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
Duties:
Perform day-to-day management of the project, identifies issues and risks and recommends possible issue and risk mitigation strategies associated with the project under assigned Task Orders.
Acts as a facilitator between a State and/or agency and IT contractor.
Responsible for ensuring that work performed under TOs is within scope, consistent with requirements, and delivered on time and on budget.
Identifies critical paths, tasks, dates, testing, and acceptance criteria. Provides solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels).
Monitors issues and provides resolutions for up-to-date status reports.