Information systems technician jobs in West Virginia - 387 jobs
IT Field Support Technician_Charleston
Gr8Ttek, LLC
Information systems technician job in Saint Albans, WV
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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$35k-60k yearly est. 3d ago
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IT Field Support Technician_Charleston
Gr8Ttek
Information systems technician job in Charleston, WV
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
$35k-60k yearly est. Auto-Apply 2d ago
Computer Field Tech Position- Fairmont WV
BC Tech Pro 4.2
Information systems technician job in Fairmont, WV
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 7d ago
IT Support Specialist
The Structures Company, LLC 4.1
Information systems technician job in Bridgeport, WV
JOB TITLE: IT Support Specialist PAY RATE: $35-39/hour
We are a national aerospace and defense staffing agency seeking highly qualified candidates for a position with a top-tier client.
Job Details:
Job Type: Contract (7-8 months with potential for extension)
Industry: Aerospace / Defense / Aviation
Benefits: Medical, dental, and vision (Cigna)
Perks: Bonus potential + Priority access via Tier 1 supplier
Openings Nationwide: Thousands of opportunities across the U.S.
Qualifying Questions:
Are you a U.S. person as defined under ITAR regulations?
Do you meet the educational and experience requirements for this role?
Can you commute to the job location or relocate if necessary?
Summary:
Demonstrate initiative and strong time management skills while managing ticket queues and supporting onsite staff
Administer and maintain Windows Server 2016+ environments
Provide end-user support for desktop operating systems and applications
Manage email administration tasks, including user accounts, permissions, password resets, and troubleshooting login/profile issues
Troubleshoot and triage alerts from system and network monitoring tools
Perform basic virtualization administration, including VM reboots, resource allocation, and architectural support
Support and maintain Active Directory, Group Policy, DNS, and DHCP
Troubleshoot Windows and mobile OS hardware and software issues
Support Remote Desktop Services and VPNs (SSL/IPSec)
Troubleshoot Microsoft 365 products (Exchange, SharePoint, OneDrive, Teams) using GUI and PowerShell
Assist with patching and vulnerability management
Support Microsoft Autopilot deployments
Provide intermediate support for backup and recovery solutions
Troubleshoot common remote access tools (e.g., RDP)
Maintain a basic understanding of core networking components
Create and maintain IT documentation and standards as technologies evolve
Support and troubleshoot audio/visual (A/V) systems and equipment
Requirements:
Bachelor's degree or equivalent combination of education and experience (e.g., 4+ years of relevant experience)
Minimum 1 year of IT experience (Helpdesk, Service Desk, or MSP environment)
Ability to lift up to 35 pounds
Ability to sit or stand for extended periods while working in an office environment
U.S. Person (export compliance requirement)
Preferred Qualifications:
CompTIA Security+ certification
MS-900 and/or AZ-900 certifications
Experience in a fast-paced environment, such as an MSP
Strong hands-on experience with Active Directory, Group Policy, DNS, and DHCP
Proficiency supporting Windows, mobile OS platforms, RDS, VPNs, and Microsoft 365
Familiarity with patching, vulnerability management, and backup solutions
Experience with Microsoft Autopilot
Strong A/V troubleshooting and support skills
About Us:
The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles.
As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries.
Eligibility Requirements:
Must be a U.S. Citizen, lawful permanent resident, or protected individual under 8 U.S.C. 1324b(a)(3) to comply with ITAR regulations.
Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense
Take your career to new heights-apply today!
$35-39 hourly 28d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information systems technician job in Parkersburg, WV
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$37k-53k yearly est. 60d+ ago
Information Systems Support Technician
Ergon, Inc.-Refining & Marketing
Information systems technician job in Newell, WV
Job Description
Ergon - West Virginia, Inc. in Newell, WV currently has an opening for an InformationSystems Support Technician.
We are a great company with great pay and great benefits. Ergon is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family owned and we pride ourselves on maintaining a small company feel.
The InformationSystems Support Technician provides end user support for hardware, software and technology systems.
InformationSystems Support Technician Responsibilities:
Keep safe work habits as the highest priority at all times
Develop good working relationships with all co-workers, customers, and associates.
Respond to user support requests via phone, email and through a ticketing system.
Support PC deployment, imaging, system updates, and asset tracking.
Maintain technical documentation in help desk and asset management systems.
Provide informal user technical training and support.
Assist with A/V equipment, office setups and departmental admin tasks.
Collaborate on escalated IT issues and projects.
Support IT security and data protection protocols.
Respond to call out duties as assigned.
Demonstrate purposeful growth to develop new skills and identify and execute continuous improvement projects.
InformationSystems Support Technician Requirements:
Requires a high school diploma or equivalent required; Associate degree or higher in a relevant field is preferred.
Relevant technical certifications (e.g., Comp TIA A+, Microsoft Fundamentals, ITIL Foundation, CCNA).
Experience in help desk, technical support, or administrative support.
Knowledge of Microsoft Windows OS and desktop application maintenance.
Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint, Visio, Teams)
Experience with help desk ticketing and job tracking systems.
Familiarity with SAP or enterprise software systems.
Experience with data visualization tools such as Tableau or Power BI.
Strong communication, organization, and time management skills.
Ability to work independently and within a team.
Customer service mindset.
Professionalism and discretion in handling confidential information.
Basic administrative skills.
Must meet physical requirements of the position.
Applicants must submit a resume to ********************* and include wage requirements.
Must be able to pass a pre-employment drug screen and background check. A clean MVR is required.
Ergon offers a competitive benefits package: 401(k) with company match, Health, Life, Dental, Vision, Paid Holidays, Vacation, Sick Leave, Tuition Assistance and Profit Sharing.
Ergon - West Virginia, Inc. is an EEO/AAP employer
Employment offer contingent upon pre-employment drug test, background check, and MVR.
Job Posted by ApplicantPro
$37k-64k yearly est. Easy Apply 10d ago
Information Technology Support Specialist
Us Tech Solutions 4.4
Information systems technician job in Bridgeport, WV
+ We design, build, and fly advanced aircraft and enabling technologies. We are searching for a talented and self-motivated IT Support Specialist to help us advance the future of flight. + As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation and security of our IT infrastructure.
+ You will maintain and improve the technical systems of our company to ensure all employees have the technology they need to complete their work, and the organization's important files and information remain safe and intact.
+ You will provide technical support to our staff, manage and maintain our systems, and contribute to the development of our IT processes and strategies.
**Job Description:**
+ Demonstrates initiative and possesses strong time management skills.
+ Efficiently manages ticket queues while providing support to onsite staff.
+ Proficient in administrating and maintaining Windows Server 2016 and above.
+ Possesses a high level of knowledge in supporting and managing desktop operating systems and applications.
+ Manages email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issues.
+ Capable of troubleshooting and triaging monitoring system alerts for system and networking environments.
+ Basic virtualization administration skills, including rebooting virtual machines, resource allocation, and basic architecture knowledge.
+ Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP.
+ Skilled in troubleshooting Windows and Mobile OS-related hardware and software issues.
+ Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec).
+ Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell.
+ Familiar with patch and vulnerability management.
+ Experience with Microsoft Autopilot.
+ Intermediate knowledge of Backup Solutions.
+ Proficient in troubleshooting common remote solutions such as RDP.
+ Basic understanding of core network components.
+ Maintains standards and documentation as products and technologies evolve.
+ Proficient in audio/visual (A/V) skills, including troubleshooting and supporting A/V equipment and systems.
**Minimum Requirements:**
+ Education/experience typically acquired through advanced education (e.g. Bachelor) or an equivalent combination of education and experience (e.g. 4 years' related work experience).
+ Minimum 1 year in IT (helpdesk/service desk/MSP)
**Preferred Requirements:**
+ Security+ (CompTIA Security+)
+ MS-900 / Client-900
+ Previous experience in a fast-paced environment, such as an MSP, is a plus
+ Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP.
+ Skilled in troubleshooting Windows and Mobile OS-related hardware and software issues.
+ Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec).
+ Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell.
+ Familiar with patch and vulnerability management.
+ Experience with Microsoft AutoPilot.
+ Intermediate knowledge of Backup Solutions.
+ Proficient in troubleshooting common remote solutions such as RDP.
+ Basic understanding of core network components.
+ Maintains standards and documentation as products and technologies evolve.
+ Proficient in audio/visual (A/V) skills, including troubleshooting and supporting A/V equipment and systems.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
$28k-43k yearly est. 27d ago
IT Technician
Blue Ridge Risk Partners 4.2
Information systems technician job in Beckley, WV
Title: IT Technician
Type: Full-Time, Non-Exempt
The IT Technician is a key member of the IT department, responsible for providing technical support and resolving help desk tickets for staff across the organization. This role ensures the smooth operation of computer systems, hardware, software, and network infrastructure. The IT Technician performs the essential functions listed below, while meeting the quality and service standards developed by the agency.
Essential Functions:
• Responds promptly to help desk tickets and provides technical support to end users via phone, email, and in person.
• Diagnoses and resolves hardware, software, and network issues for desktops, laptops, printers, phone system, and mobile devices.
• Installs, configures, and maintains computer systems and applications according to company standards.
• Assists with onboarding and offboarding employees, including account setup and equipment provisioning.
• Documents support activities, solutions, and user instructions in the help desk system.
• Escalates complex issues to senior IT staff or external vendors as needed.
• Maintains inventory of IT equipment and assists with asset management.
• Supports IT projects, system upgrades, and routine maintenance tasks.
• Ensures compliance with IT policies, procedures, and security standards.
• Communicates effectively with staff, providing clear guidance and technical information.
• Proactively identifies opportunities to improve IT processes and user experience.
• Provides onsite support as need to office staff at various locations
Knowledge, Skills & Abilities:
• Strong oral and written communication skills; able train and explain technical concepts to non-technical users.
• Ability to function well in a fast-paced and sometimes stressful environment.
• Excellent interpersonal and customer service skills.
• Strong organizational skills, attention to detail, and time management abilities.
• Proficient with Microsoft Office Suite and Windows operating systems.
• Familiarity with basic networking concepts and troubleshooting.
• Ability to learn new technologies and adapt to changing environments.
Requirements
Education and Experience:
• Prior experience in IT support or help desk role required.
• Associate's degree in information technology, Computer Science, or related field preferred.
• Experience with NinjaOne or other RMM and ticketing tools preferred.
• Experience with Office 365, Cisco Meraki, SQL Database preferred
• Basic knowledge of local and wide area networks (LANs and WANs) preferred.
• Industry certifications (CompTIA A+, Network+, or similar) a plus.
Travel and Schedule:
• Must be willing and able to travel to various locations within the agency footprint to support onsite needs (~15% of schedule)
• Must be able to work evenings and weekends to support updates and technical issues on occasion (~5% of schedule)
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Blue Ridge Risk Partners is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as individual with a disability, or other applicable legally protected characteristics.
Salary Description $55,000 - $65,000
$55k-65k yearly 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Charles Town, WV
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$26k-37k yearly est. 8d ago
IT Site Support Tech
Ibex Global 4.5
Information systems technician job in Beckley, WV
Utilize strong pc troubleshooting, break fix, and problem solving skills in maximizing the uptime of the pc's, phones, agent software on the desktop, and site infrastructure for the assigned call center. Interface with corporate network, PBX, windows administration, database, and application teams in addressing specific problems encountered at your assigned call center.
Responsibilities
Support for the day-to-day IT operation at the call center.
Organizes and addresses assigned tasks and tickets in appropriate priority order.
Supports corporate I.T. as “the hands” at the site to address issues with voice and data infrastructure.
Supports site level implementations of new pc hardware, application rollouts, and client specific activities as it relates to the desktop.
Receives and responds to workflow requests in the form of trouble tickets through the TRAKIT ticketing system.
Qualifications
Education: A.A.S in computer science or other related degree or an equivalent combination of education and experience.
Experience: One to three years' experience with installation, relocation, troubleshooting, repairs and preventative maintenance of desktop devices and software applications.
Knowledge/Skills/Abilities:
All employees are expected to meet/exceed standard core competencies for all jobs. Additional knowledge, skills, and abilities that are required to perform the job are as follows:
Must possess excellent English written and oral communication skills; ability to interface with clients at all levels.
Experience working in a large, fast paced, call center environment utilizing VOIP technology.
Working knowledge of Active Directory, GPO's, and software deployment.
Highly proactive; addresses site level issues with appropriate sense of urgency.
Above average knowledge of Windows 7 and the system registry
Must be a strong team player with a positive attitude and tenacity to complete the mission
Quickly learn and communicate new technologies
Proven ability to troubleshoot, install, and support the following: PC hardware, commercial and custom software suites, network connectivity for data, voice, Ethernet, and WIFI, image creation and deployment, IP phones, laptops, tablets, smartphones, and printers.
Specialized Training and Certifications: • A+ certification required; MCP desired.
$23k-30k yearly est. Auto-Apply 17d ago
IT Site Support Tech
Ibex Holdings Limited
Information systems technician job in Beckley, WV
Utilize strong pc troubleshooting, break fix, and problem solving skills in maximizing the uptime of the pc's, phones, agent software on the desktop, and site infrastructure for the assigned call center. Interface with corporate network, PBX, windows administration, database, and application teams in addressing specific problems encountered at your assigned call center.
Responsibilities
* Support for the day-to-day IT operation at the call center.
* Organizes and addresses assigned tasks and tickets in appropriate priority order.
* Supports corporate I.T. as "the hands" at the site to address issues with voice and data infrastructure.
* Supports site level implementations of new pc hardware, application rollouts, and client specific activities as it relates to the desktop.
* Receives and responds to workflow requests in the form of trouble tickets through the TRAKIT ticketing system.
Qualifications
Education: A.A.S in computer science or other related degree or an equivalent combination of education and experience.
Experience: One to three years' experience with installation, relocation, troubleshooting, repairs and preventative maintenance of desktop devices and software applications.
Knowledge/Skills/Abilities:
All employees are expected to meet/exceed standard core competencies for all jobs. Additional knowledge, skills, and abilities that are required to perform the job are as follows:
* Must possess excellent English written and oral communication skills; ability to interface with clients at all levels.
* Experience working in a large, fast paced, call center environment utilizing VOIP technology.
* Working knowledge of Active Directory, GPO's, and software deployment.
* Highly proactive; addresses site level issues with appropriate sense of urgency.
* Above average knowledge of Windows 7 and the system registry
* Must be a strong team player with a positive attitude and tenacity to complete the mission
* Quickly learn and communicate new technologies
* Proven ability to troubleshoot, install, and support the following: PC hardware, commercial and custom software suites, network connectivity for data, voice, Ethernet, and WIFI, image creation and deployment, IP phones, laptops, tablets, smartphones, and printers.
Specialized Training and Certifications: • A+ certification required; MCP desired.
$30k-51k yearly est. Auto-Apply 17d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Information systems technician job in Charleston, WV
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$33k-58k yearly est. 41d ago
Senior Infrastructure Technician 3
E.L. Robinson Engineering 3.2
Information systems technician job in Beckley, WV
Performs non-routine assignments of substantial variety and complexity. Receives objectives and technical advice from supervisor or engineer. May be assisted by lower-level technicians. Compiles and computes a variety of engineering data to perform design tasks. May perform preliminary field work and develop client relations to determine project needs. Develops or prepares schematics, designs, specifications, or makes recommendations regarding these items. May perform permitting duties, develop project specifications, and perform project quantification and preliminary estimates. Advanced knowledge of AutoCAD, Microstation, and associated design software program. Develop and maintain workflows for junior technicians.
Requirements
Years of Experience: 5 years
Minimum Qualifications: Associates Degree or CADD Certification or 7+ years of related experience
$54k-87k yearly est. 60d+ ago
Intern, IT Security Operations
Encova
Information systems technician job in West Virginia
Encova Insurance will have a need for an Intern, IT Security Operations. This is a full-time summer internship for summer 2026 and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need. You will have the option to work remotely but must reside within a two-hour driving distance to our office in Columbus, Ohio or Charleston, West Virginia for occasional in person work. Must be currently enrolled and have completed at least 60 credit hours with an accredited college or university.
Pay=$22.00 per hour
Encova Insurance has again been recognized as a RISE Elite Top 50 internship program, making this our sixth year in a row! Rising Insurance Star Executives (RISE) is the voice of young professionals who are looking for ways to share their innovative ideas and spread a new message about who the insurance industry is. As an intern at Encova Insurance you will be part of a dynamic, results-driven team and learn to manage real world situations alongside Encova associates. Our successful internship program attracts students from across our region and our diverse opportunities ensure that our interns are provided with a wide range of learning possibilities!
Are you a Referral?
If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.
Unique residence requirements are listed in each job posting, please review closely for details.
Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:
Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.
JOB OBJECTIVE:
The Security Operations Intern will assist higher level specialists in cybersecurity measures.
ESSENTIAL FUNCTIONS:
Provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities.
Perform security incident triage, to include determining scope, urgency, and potential impact; identifying the specific vulnerability; and making recommendations that enable expeditious remediation.
Work on various Information Security projects and initiatives.
Perform user account clean-up.
Perform Security platform clean-up, including intrusion detection tuning, asset list validation, etc..
Build reports, dashboards, alerts, and automation in SIEM tools.
OTHER FUNCTIONS:
Perform other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Must have completed at least 60 credit hours with an accredited college or university.
This is a full-time summer internship and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need.
Must be actively enrolled and pursuing a degree in Computer Science, Management InformationSystems, Programming or related field.
Demonstrates analytical, problem solving and conceptual skills to identify and deliver high performing solutions.
Demonstrates verbal and written communication skills, with an ability to express technical concepts in understandable business terms.
Exposure to computer networking concepts including route/switch/firewall.
Exposure in researching information security solutions and best practices.
Technical proficiency in both Windows and Linux operating systems.
Being open to new ideas and sharing opinions.
This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.
Ready to join our team?
At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential.
What you can expect from us
An internship at Encova is a great way to jump-start your career. Our award-winning, structured summer intern program offers:
Competitive compensation
An introduction to the insurance industry through authentic work experiences
Networking opportunities with industry professionals
Flexible start and end dates
Community involvement and volunteer opportunities
Through our collaborative team structure, we find professional and personal growth. We never stop learning and always seek to improve ourselves. Our commitment to growth makes us a winning organization and an ideal place for interns.
Encova Insurance is an EOE/E-Verify employer.
#LI-Remote#LI-LP1
$22 hourly Auto-Apply 2d ago
Field Tech Support
Echostar 3.9
Information systems technician job in Nitro, WV
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $17.00/Hour
$17 hourly 7d ago
Tech Support Specialist
Mhnetwork
Information systems technician job in Huntington, WV
Marshall Health Network is seeking a highly motivated and detail-oriented Tech Support Specialist to provide technical support and assistance to end users. The ideal candidate will troubleshoot hardware and software issues, coordinate department moves, and ensure smooth technology operations.
Key Responsibilities:
Troubleshoot user logon issues, including password resets and account access problems
Diagnose and resolve issues with scanners, printers, and related peripherals
Assist with the coordination and execution of department moves, ensuring technology is properly set up and functional
Set up new computers, including hardware installation, software configuration, and network connectivity
Prepare and maintain training rooms, ensuring computers, projectors, and other tech equipment are operational
Work tickets in the ticketing system, documenting issues, resolutions, and follow-up actions
Provide excellent customer service and technical support to end users
Collaborate with IT teams and other departments to ensure a seamless technical environment
Maintain and update technical documentation related to IT support processes
$33k-57k yearly est. 1d ago
Helpdesk Specialist
Forhyre
Information systems technician job in Ansted, WV
Job Description
We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm's front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company.
Responsibilities
Provide first level contact and convey resolutions to customer issues
Properly escalate unresolved queries to the next level of support
Track, route and redirect problems to correct resources
Update customer data and produce activity reports
Walk customers through the problem-solving process
Follow up with customers, provide feedback and see problems through to resolution
Utilise excellent customer service skills and exceed customers' expectations
Ensure proper recording, documentation and closure
Recommended procedure modifications or improvements
Preserve and grow your knowledge of help desk procedures, products and services
Requirements
Proven working experience in providing help desk support
Proficiency in English
Working knowledge of help desk software, databases and remote control
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
BS degree in Information Technology, Computer Science or equivalent
$29k-41k yearly est. 23d ago
SUPPORT TECHNICIAN-SPARKPLUG TM
Niterra North America Inc.
Information systems technician job in Charleston, WV
Job Description
About Us:
Founded in 1936, Niterra North America, Inc. (Formally NGK Sparkplugs, Inc.), is the world leader in technology, innovation, and world-class quality in designing spark plugs and oxygen sensors. Today, that tradition continues as we transform our organization's business portfolio, expanding our core ceramic technologies, exploring capabilities beyond traditional areas, and challenging ourselves to develop solutions and services that use technologies to resolve social issues while contributing to a sustainable society.
Academic Skills/Knowledge/Experience:
High School Diploma or GED required; Vocational/technical certificate preferred;
MS Office experience preferred.
Effective communication
Advanced computer skills
High mechanical aptitude
Soldering
Ability to drill and tap
Multi-task
Precision hand/eye coordination
Drawing interpretation
Data collection/interpretation
Cope with stressful situations
Effective time management
Physical Requirements:
Ability to see and hear (correctable)
Ability to communicate verbally
Safety toe shoes required
Ability to lift 50lbs unassisted
Ability to lift 75lbs with assistance
Withstand long periods of sitting/standing and repetitive motion
Essential Duties:
Adhere to all company policies and procedures which include IATF, ISO, TISAX, ISMS, and Safety related policies.
Function as member First Responder per the WVSM Manual.
Develop/maintain a jig and/or fixture database.
Develop/control preventive maintenance for fixtures or jigs using MP2.
Effective management of cost and productivity.
Assist with new part number designs including pins for EF jigs, connector jig designs, etc.
Assemble production jigs including EF jigs, accessory boards, metal band boards, etc.
Utilization of various machine shop equipment to fabricate/complete assigned Kaizens.
Assist in the implementation of approved Kaizen projects.
Maintain the process drawing manual for all part numbers.
Possibility of operating man lift per procedures and guidelines.
Perform correlations on EF machines as needed by TM.
Perform all work in accordance with quality, environmental, regulatory procedures and guidelines.
Interface effectively with all necessary departments.
Maintain a good standard of 5S in any working area, toolbox, storage cabinets, etc.
Other Duties:
Collect statistical data as required.
Travel and/or support overtime as required.
Perform other duties as assigned by management.
Overtime and shift changes may be necessary as required.
Why Work for Niterra:
Comprehensive Health Benefits: Medical has up to 92% paid coverage with a large contribution to HSA, Dental, Vision, and Life insurance
Financial Security: Short-term and Long-term disability coverage from start date
Retirement Savings: 401(k) plan with a generous company match of up to 6% with NO vesting period that starts 30 days after your start date
Time Off: Generous leave plans that include paid time off, sick time, and both regular and floating holidays
Work-Life Balance: Paid maternity and paternity leave
Monday - Friday: 6:00 am - 2:00 pm
$32k-56k yearly est. 2d ago
Information Systems Support Technician
Ergon 4.5
Information systems technician job in Newell, WV
Ergon - West Virginia, Inc. in Newell, WV currently has an opening for an InformationSystems Support Technician. We are a great company with great pay and great benefits. Ergon is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family owned and we pride ourselves on maintaining a small company feel.
The InformationSystems Support Technician provides end user support for hardware, software and technology systems.
InformationSystems Support Technician Responsibilities:
* Keep safe work habits as the highest priority at all times
* Develop good working relationships with all co-workers, customers, and associates.
* Respond to user support requests via phone, email and through a ticketing system.
* Support PC deployment, imaging, system updates, and asset tracking.
* Maintain technical documentation in help desk and asset management systems.
* Provide informal user technical training and support.
* Assist with A/V equipment, office setups and departmental admin tasks.
* Collaborate on escalated IT issues and projects.
* Support IT security and data protection protocols.
* Respond to call out duties as assigned.
* Demonstrate purposeful growth to develop new skills and identify and execute continuous improvement projects.
InformationSystems Support Technician Requirements:
* Requires a high school diploma or equivalent required; Associate degree or higher in a relevant field is preferred.
* Relevant technical certifications (e.g., Comp TIA A+, Microsoft Fundamentals, ITIL Foundation, CCNA).
* Experience in help desk, technical support, or administrative support.
* Knowledge of Microsoft Windows OS and desktop application maintenance.
* Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint, Visio, Teams)
* Experience with help desk ticketing and job tracking systems.
* Familiarity with SAP or enterprise software systems.
* Experience with data visualization tools such as Tableau or Power BI.
* Strong communication, organization, and time management skills.
* Ability to work independently and within a team.
* Customer service mindset.
* Professionalism and discretion in handling confidential information.
* Basic administrative skills.
* Must meet physical requirements of the position.
Applicants must submit a resume to ********************* and include wage requirements.
Must be able to pass a pre-employment drug screen and background check. A clean MVR is required.
Ergon offers a competitive benefits package: 401(k) with company match, Health, Life, Dental, Vision, Paid Holidays, Vacation, Sick Leave, Tuition Assistance and Profit Sharing.
Ergon - West Virginia, Inc. is an EEO/AAP employer
Employment offer contingent upon pre-employment drug test, background check, and MVR.
$30k-41k yearly est. Easy Apply 60d+ ago
Site Services Technician
Morgan Engineering Systems Inc. 3.4
Information systems technician job in Huntington, WV
Crane Technician
For more than 150 years, Morgan has been committed to offering world class solutions for the metals industry. At Morgan, we position our customers for success by collaborating with them to enhance safety, improve efficiency, and deliver value through the world's most advanced material handling systems-while building a better future for our employees and community.
Due to growth, we are looking for a full-time Crane Technician to join our team.
You will assemble, install, and maintain Morgan's industrial overhead cranes at customer sites across the U.S while ensuring that innovation comes standard with every order.
Join our team to help us fulfill our vision:
To challenge the possibilities of today by thinking differently.
Responsibilities:
Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites across the U.S.
Perform preventative maintenance on overhead cranes
Inspect mechanical and electrical systems on overhead cranes
Troubleshoot and repair mechanical and electrical systems, including AC and DC electrical systems
Must be able to work safely and efficiently at heights of up to 100 feet
Education/Experience:
High school diploma or equivalent
At least 1 year experience in a related industry
Welding experience is a plus
Ability to read blueprints and use metrological instruments such as micrometers
Basic organization, communication, and problem-solving skills
Must have own tools
Skills in one or more of the following areas preferred:
Millwright work
Iron work
Pipefitting
Electrical meters
Basic machining
Basic welding
Basic rigging
Benefits:
Competitive wages
Comprehensive benefits package, including:
Health insurance
Dental insurance
Vision insurance
Life insurance
401(K)
401(K) matching
Paid time off
About Morgan:
For more than 150 years, Morgan Engineering has created a legacy as a world leader in material handling systems. Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our clients' businesses forward. To learn more about our company or apply for this position, visit **************************
Disclaimer:
Morgan Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$33k-44k yearly est. Auto-Apply 8d ago
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