IT Support Specialist
Information systems technician job in Troy, MI
Graham Healthcare Group is seeking an IT Support Specialist who will setup new equipment for deployment, including Samsung phones and tablets and Windows-based laptops. This person will also wipe returned equipment in preparation for retirement or redeployment. They will ensure our inventory database is updated. Familiarity of remote management tools is a plus.
IT Support Specialist Responsibilities:
Setup and image devices for deployment
Process equipment returns
Prepare outdated equipment for disposal
Run diagnostics and evaluate equipment for deployment/redeployment
Work with vendors regarding equipment repairs
Keep inventory up-to-date
Setup and ship replacement equipment for remote workers
Liaison between multiple IT teams
IT Support Specialist Requirements:
Strong attention to detail
Excellent organizational skills
Excellent communication skills
Must be a team player
Must take initiative to learn, understand process/workflow
IT Support Specialist Experience:
Experience with Windows 10 and mobile devices
High school diploma or general education degree (GED)
This is an entry-level position
Join the Graham Healthcare Group and enjoy the following benefits:
Competitive Pay: With opportunity for advancement
Health and Welfare Benefits: Various medical,dental, and vision insurance options for you and your family to choose from.
Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
Generous PTO Packages: 15 days PTO that grows with your tenure, 6 paid holidays, 1 personal day.
Retirement: Save for your future with our company offered 401k plan and pension.
Company-Paid Education Programs: Grow your career by taking advantage of discounts on tuition for selected courses offered by Purdue and Kaplan.
DailyPay: Access your pay when you need it!
Benefits may vary based on your employment status.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR251841
IT Field Technician
Information systems technician job in Novi, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Novi, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
Geographic Information Systems Technician
Information systems technician job in Waterford, MI
GIS Technician
Schedule: M-F standard business hours
Pay Rate: $32 - 40 / hr
Duration: 6-month contract to hire
Must Haves:
3+ years of experience as a Surveyor
Tech savvy when it comes to surveying equipment (Trimble, Leica scanners)
Willingness to work in various weather conditions
Strong ability to perform basic mathematical and trigonometric calculations and understand error propagation in field surveys.
Plusses:
Bachelors or Associates degree of any kind
LSIT Certification (Land Surveyor in Training)
Experience with construction layout and / or utility passageways
Exp with Civil3d, Open Roads, or some sort of civil engineering-based CAD
Day to Day:
As a GIS Technician, you'll apply your surveying background to collect and manage mapping data using Trimble equipment and software. Your day includes setting up surveys, checking measurements, and helping with construction or utility projects. You'll do basic math to keep data accurate, make quick decisions in the field, and guide crew members. Good communication is key for working with clients, property owners, and your team.
Computer IT Support Technician (MSP Experience Preferred)
Information systems technician job in Brighton, MI
Creative Programs & Systems (CPS)
Brighton, MI
(On-site)
Full-Time | Mid-Advanced Level
Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance.
Responsibilities:
Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments
Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services
Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration
Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs)
Deploy, monitor, and maintain backup and disaster recovery solutions
Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware)
Implement security best practices, including patching, MFA, endpoint protection, and password management
Monitor RMM tools for alerts, system performance, and automated maintenance tasks
Document procedures, client configurations, and issue resolutions accurately in ticketing systems
Provide occasional on-site support for client installations, upgrades, and troubleshooting
Requirements:
3+ years of IT support experience, preferably in an MSP environment
Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration
Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred
Ability to manage multiple client environments and prioritize support tickets efficiently
Excellent problem-solving and communication skills
Valid driver's license and reliable transportation for client visits
Preferred Certifications:
CompTIA A+, Network+, or Security+
Microsoft Certified: Modern Desktop Administrator or Azure Administrator
Any other relevant vendor certifications (Cisco, VMware, etc.)
Why Join CPS:
CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence.
To Apply:
Submit your resume and a brief cover letter detailing your IT support experience to **************.
Information Technology Specialist
Information systems technician job in Troy, MI
About Us
E7 Solutions is a technology partner helping teams work smarter across the tools they love. As an Atlassian Platinum Solution Partner and a Superhuman partner, we deliver seamless integrations, process improvements, and scalable collaboration environments. Our growing network of partnerships ensures clients stay connected, efficient, and ready for what's next.
Our core values underscore our work, and our unique culture is at the heart of our motivation. E7 embraces a remote-friendly culture built on trust, balance, and collaboration. We bring together distributed talent with a strong local presence in Troy, Michigan - proving that innovation and connection can thrive anywhere. We strongly believe in the philosophy that "to conquer every mountain, we must go as a team." This commitment to teamwork has earned us recognition, including being awarded Crain's Coolest Places to Work in recent years.
E7 is a privately-owned firm headquartered in Troy, Michigan and serves clients both domestically and globally.
About the Role
The Information Technology Specialist will be responsible for the administration, configuration, and support of the company's core business applications, including Microsoft 365 Business Premium, Slack, Zoom, HubSpot, and other SaaS platforms. This role will also take ownership of the company's network and cybersecurity operations, ensuring the reliability and security of the office network, employee devices, and remote access infrastructure. The Specialist will also ensure the stability, security, and performance of business-critical applications and systems.
Key responsibilities include:
Administer and manage Microsoft 365 Business Premium, including Exchange, SharePoint, Teams, and security/compliance features.
Configure and support Slack, Zoom, HubSpot, and other SaaS applications.
Evaluate and implement new tools and features to improve productivity and collaboration.
Maintain and troubleshoot office network hardware (routers, switches, firewalls, Wi-Fi).
Manage VPN access and network configurations for secure remote connectivity.
Lead the development, implementation, and enforcement of cybersecurity policies.
Monitor systems for vulnerabilities, manage endpoint protection, and respond to incidents.
Conduct regular audits and ensure compliance with data protection regulations.
Develop and maintain user guides, knowledge base articles, and quick reference materials.
About You
Bachelor's degree in information technology, Computer Science, or a related field is preferred.
Certifications such as MS-102 (Microsoft 365 Administrator) or the equivalent are required.
Proven experience administering Microsoft 365 and other SaaS platforms.
Strong understanding of cybersecurity principles, tools, and best practices.
Prior experience managing small office networks and remote access infrastructure.
Experience supporting Windows/mac OS devices and common productivity tools.
Familiarity with ITIL or other IT service management frameworks is preferred.
Experience with automation and scripting for SaaS administration is preferred.
Additional certifications in cybersecurity (e.g., CompTIA Security+, CISSP, Microsoft SC-900) are a plus.
Head of IT - Support/Governance/Controls
Information systems technician job in Farmington Hills, MI
TITLE: Head of IT Support (Governance, Security, and Planning)
DEPT: Information Technology
The Head of IT Support provides oversight of IT Governance, Security, and Strategic Planning. This role ensures that IT operates in alignment with corporate goals, regulatory requirements, and industry best practices. The Head of IT Support is responsible for building a strong governance framework, protecting the enterprise through effective cybersecurity, and enabling the long-term success of IT through planning and portfolio management.
Key Responsibilities
Lead IT Governance, Security, and IT Planning & Management functions.
Develop and enforce IT policies, standards, and compliance frameworks.
Oversee the enterprise cybersecurity program, including risk assessments, threat management, and incident response.
Partner with senior leadership to define IT strategy, budgets, and long-term investment plans.
Drive IT portfolio management, prioritizing initiatives based on business value and risk.
Monitor IT performance through reporting and metrics, ensuring accountability across the IT organization.
Coordinate with the Head of IT Delivery to ensure that governance and security requirements are built into IT services.
Lead disaster recovery, business continuity, and risk management planning.
Manage relationships with auditors, regulators, and external partners for security and compliance.
Qualifications
Strong knowledge of IT governance frameworks (COBIT, ITIL), compliance regulations, and cybersecurity best practices.
Demonstrated ability to align IT strategy with business priorities.
Financial acumen in IT budgeting, cost control, and portfolio management.
Excellent leadership, analytical, and communication skills.
Education: Bachelor's degree in Information Systems, Cybersecurity, Business Administration, or related field.
Experience: 10+ years of IT leadership experience with emphasis on governance, security, and planning.
Help Desk Analyst
Information systems technician job in Auburn Hills, MI
We're looking for a Service Desk Analyst to support our user community by documenting, triaging, and resolving IT service requests that come in through phone, email, and online channels. In this role, you'll be a key point of contact for end users and will coordinate assignment and follow-through with appropriate IT teams to ensure timely, effective resolution and a great customer experience.
What you'll do
Serve as the first point of contact for IT support requests received via phone, email, and online ticketing
Document incidents and service requests clearly and completely in the ticketing system
Troubleshoot and resolve common issues; escalate appropriately when needed
Coordinate assignment of requests to the correct IT staff or resolver groups
Track ticket progress and ensure timely updates, communication, and closure
Follow defined IT Service Management (ITSM)/ITIL processes for incident, request, and escalation handling
Contribute to improved support by identifying patterns, recommending solutions, and supporting knowledge documentation
What we're looking for
Experience in a Service Desk, Help Desk, or IT Support environment with 4 years of experience
Experience using ServiceNow
Strong customer service mindset with excellent written and verbal communication
Ability to prioritize, manage multiple tickets, and work effectively under deadlines
Comfort working with ticketing workflows and documenting steps/results
Strong troubleshooting skills and ability to partner across IT teams
Hardware Technician
Information systems technician job in Dearborn, MI
Project Description:
We are looking for a skilled and detail-oriented Hardware Technician to join our engineering support team. This role is primarily responsible for the installation, configuration, and maintenance of hardware test benches used in product development and validation processes.
Responsibilities:
- Install, wire, and set up hardware test benches according to engineering requirements and safety standards
- Perform regular maintenance, troubleshooting, and repairs on test bench components
- Assist engineering teams with hardware integration, diagnostics, and test setups
- Maintain inventory of tools, components, and test equipment
- Document procedures, configurations, and maintenance logs accurately
- Support calibration and functional verification of test systems
- Ensure compliance with lab safety protocols and cleanliness standards
Mandatory Skills Description:
- Associate's degree or certification in Electronics, Electrical Engineering Technology, or a related field
- 2+ years of experience in hardware setup or lab support environment
- Hands-on experience with wiring, soldering, and using diagnostic tools (e.g., multimeters, oscilloscopes)
- Familiarity with automotive or electronics test environments is a plus
- Strong attention to detail and problem-solving skills
- Ability to work independently and in cross-functional teams
Nice-to-Have Skills Description:
- Experience working in automotive R&D or validation labs
- Knowledge of CAN tools, electronic control units (ECUs), and test automation systems
Languages:
English: C1 Advanced
Desktop Specialist
Information systems technician job in Sterling Heights, MI
Job Description:-
Must possess a professional demeanor and strong customer service/consulting/training skills
Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area
Basic understanding of networks, Intel servers and telecoms
Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets
Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)
Strong Microsoft operating system troubleshooting skills
Strong mac OS operating system (Big Sur & above) troubleshooting skills
Strong problem solving and critical thinking skills
Strong written and verbal communication skills
Must be self-motivated and the ability to work independently with minimal supervision
Must have excellent time management skills
Must be detail and process oriented
Ability to walk long distances across large facilities
Must be able to pass a background security check
Valid driver's license and reliable transportation
What will make a candidate stand out
Experience with ticketing systems (Service Now, Smart IT, IT connect etc.)
Experience working with executives
Certifications: Hardware such as A+ or equivalent, Microsoft - MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP
Experience performing remote control of PCs and video conferencing knowledge
SCCM experience
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
IT Infrastructure & Support Specialist
Information systems technician job in Harper Woods, MI
Job description: As an IT Infrastructure & Support Specialist, you will combine technical troubleshooting skills with hands-on infrastructure management. Your role involves resolving IT tickets, managing hardware/software assets, and performing physical tasks such as cable installations. You will ensure seamless connectivity and system functionality while supporting both end-users and backend infrastructure. This position is ideal for someone who enjoys working with both digital systems and physical infrastructure.
**Role**
Provide on-site end-user support at the Harper facility, focusing on printers/plotters, AutoCAD LT installs and performance troubleshooting, Office 365 support, Tier 1 remote assistance via TeamViewer and Freshservice, and on-site inventory management. No cabling/wiring work required.
**Key responsibilities**
- Serve as the on-site IT point of contact for Harper users; handle walk-ups and scheduled support.
- Install, configure, and troubleshoot AutoCAD LT; address performance issues (workstations, drivers, plots).
- Set up and maintain printers/plotters (including CAD printers); resolve jams, drivers, queues, and connectivity.
- Provide Tier 1 ticket support remotely via TeamViewer/Freshservice; triage, resolve, and escalate per SOP.
- Support Office 365 (Outlook, Teams, OneDrive/SharePoint) and common desktop apps; handle account/access issues.
- Perform workstation setup/imaging, peripheral support (docks, monitors, scanners), and basic hardware troubleshooting.
- Manage on-site IT inventory: track check-in/out of laptops and peripherals, maintain spares stock, process RMAs/repairs, and keep asset records current.
- Maintain accurate ticket updates, asset records, and quick guides for recurring issues.
- Coordinate with central IT for escalations (networking, server-side, advanced CAD issues); no wiring work.
**Requirements**
- 2-4+ years in IT support/help desk/desktop support.
- Strong Windows workstation support; printer/plotter setup and troubleshooting experience.
- Hands-on AutoCAD LT install/support; familiarity with CAD performance tuning basics.
- Office 365 support experience; user/account/application troubleshooting.
- Comfortable with remote support tools (TeamViewer) and ticketing (Freshservice).
- Clear, patient communication; ability to work independently on-site.
- Able to lift/move typical IT gear (monitors/printers) 50LB
- **Certifications**
- Required: CompTIA A+ (or equivalent experience).
- Preferred: CompTIA Network+, ITIL Foundation, Microsoft MD-102 (or MS-900), Autodesk Certified User - AutoCAD.
**Nice to have**
- Basic scripting (PowerShell) for repeatable tasks.
- Experience with CAD peripherals/environments; driver/package deployment familiarity.
- ITIL/CompTIA A+/Network+ helpful but not required.
**Success measures**
- Ticket SLA adherence and first-contact resolution.
- User satisfaction/CSAT at Harper.
- Uptime/readiness of printers/plotters and CAD workstations.
- Accuracy of on-site inventory and asset records.
- Quality/coverage of documentation and ticket notes.
**Work conditions**
- On-site at Harper; occasional short trips to nearby buildings.
- Standard business hours; after-hours only for priority escalations if needed (specify cadence if applicable).
Reports to: IT Manager
IT Infrastructure & Support Specialist (CompTIA A+ & Freshservice)
Information systems technician job in Harper Woods, MI
We are seeking an IT Infrastructure & Support Specialist who can deliver high-quality end-user support while managing on-site hardware, software, and IT inventory.
Key Responsibilities
Serve as the on-site IT point of contact for Harper users; manage walk-up support and scheduled requests.
Install, configure, and troubleshoot AutoCAD LT, including workstation performance, drivers, and plotting issues.
Set up and maintain printers/plotters (including CAD printers): jams, drivers, queues, connectivity.
Provide Tier 1 remote and on-site support via TeamViewer and Freshservice.
Support Office 365 (Outlook, Teams, OneDrive, SharePoint) and standard desktop applications.
Perform workstation setup/imaging, device deployments, docks/monitors/scanners, and basic hardware troubleshooting.
Manage on-site IT inventory: laptop/peripheral check-in/out, tracking spares, RMAs, asset updates.
Maintain accurate ticket updates and documentation.
Collaborate with central IT for escalations (networking, server, advanced CAD issues).
No cabling/wiring work required.
Required Skills & Experience
Freshservice - Software
High level ticketing experience
Microsoft 360 and Windows experience
Comp TIA A+ certification
Ticketing and Troubleshooting
Ability to lift/move up to 50 lbs. (IT equipment).
Hardware Specialist
Information systems technician job in Auburn Hills, MI
Hardware Architecture
Basic Qualifications
Master of Science in Electrical, Electronic, Compute, Aerospace Engineering, or equivalent program
· Minimum of 8 years of experience in an architectural hardware/system role
·Good knowledge of state-of-the-art hardware systems, software tools and algorithms for interfaces required for actuators, firmware development, in-vehicle bus architectures, in-vehicle CPU/GPU/NPU computing platforms, image and audio signal processors, connectivity
· Advanced knowledge on ARM based architectures
· Knowledge of ADAS, Infotainment Systems and Zonal Architectures, Software defined vehicles
Preferred Qualifications
· Experienced in industrial or automotive (preferred) area (TIER1, TIER2…)
· Solid understanding with embedded electronics design constraints
· Familiar with system/component design, advanced EE architecture topologies and safety
· Knowledge of applicable safety standards including ISO 26262, and other regulations, industry benchmarks and customer requirements
COURT IT TECHNICIAN II (IT)
Information systems technician job in Flint, MI
Starting Pay: $33.7048 Hourly ($70,106) Step A: $34.8404 Hourly ($72,468) Step B: $36.5529 Hourly ($76,030) Step C: $39.3077 Hourly ($81,760) Step D: $41.7870 Hourly ($86,917) MINIMUM QUALIFICATIONS:
At least one of the following:
Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field;
* OR-
Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use.
MINIMUM CERTIFICATION
Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment
* OR-
Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment.
* Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply.
PHYSICAL REQUIREMENTS:
* Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.
JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required.
ESSENTIAL JOB DUTIES AND FUNCTIONS:
* Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required;
* Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations;
* Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings;
* Archives digital court recordings to be in compliance with applicable statutes and court rules;
* Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment.
* Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan.
* Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center.
* Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations.
* Performs troubleshooting and formatting as needed for court-related document preparation.
* Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data.
* Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court.
* Facilitates distance learning connectivity for judicial and court staff.
* Repairs, upgrades, and installs computer hardware within authorized guidelines.
* Provides support and maintenance associated with court case management systems and end user requirements.
* Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service.
* Assists the administrative staff for all of the courts in developing and improving automations for systems management.
* Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment.
* Promptly resolves all issues and requests.
Please see the attached job description for more details.","
IT Superhero
Information systems technician job in Troy, MI
Helpdesk Engineer a.k.a IT Superhero
Let's start with the truth: this is a wonderful place to work, but it is not an easy place to work. We're an IT and cybersecurity managed service provider. That means we're trusted with our clients' most critical systems, the technology that keeps their businesses running, and the security that keeps their data safe. And you, as the person answering the call when something breaks, freezes, or mysteriously disappears, are the face of the company more than anyone else.
If you don't just “tolerate” people but genuinely love them - if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan - then read on.
Reasons NOT to Apply
You just want a paycheck and a quiet corner to get by in.
You don't care about building relationships with your colleagues in person and you want to work fully remote.
You think “helpdesk” means taking tickets and moving them along without ownership.
You get frustrated when someone explains the same problem three different ways
You want every day to be predictable and stress-free and get mad because our clients don't schedule their emergencies.
You aren't curious and troubleshooting feels like drudgery instead of detective work
You're allergic to change and argue for doing things the way they've always been done
You complain instead of coming up with ideas and problem solving
You view company values as stupid corporate stuff
Reasons TO Apply
You light up when you fix something that's been driving someone crazy - and you can explain what you did without making them feel dumb.
You see technology as a craft worth mastering and you love learning new systems, tools, and tricks.
You take pride in being the person clients trust first when things go sideways.
You like variety - one day you're troubleshooting a Teams call that keeps dropping, the next you're remediating a phishing attempt, and the next you're rolling out patches across dozens of endpoints.
You want to be part of a culture where we push each other to be better - not just technically, but in how we communicate, care for clients, and grow as people.
You want to work somewhere that doesn't tolerate low performers even if it means high expectations for yourself
What You'll Be Working With
Microsoft 365 / Office 365 (Exchange Online, SharePoint, Teams administration)
Windows desktop and server operating systems
Active Directory / Azure AD user and group management
Endpoint security solutions (AV, EDR, patching, policies)
Network fundamentals (firewalls, VPNs, switches, wireless access points)
Ticketing and documentation systems (ConnectWise, Autotask, or similar)
Remote monitoring and management tools (RMM)
Basic troubleshooting for VoIP systems and mobile device support
What makes this a great place to work
Free medical, dental, vision coverage for you the employee (excludes dependents)
Free gym membership
Gym located in office to use at lunch time
Standing desks
Lunch stipend
Use of company cars to visit clients rather than personal car
401k plan with 4% company match
Summer hours
Hybrid work schedule
UWM - It's Giving Opportunity
Information systems technician job in Pontiac, MI
UWM is looking for self-starters for our Mortgage Operations teams! You'll help make sure loan documents are handled quickly, correctly and on time. WHAT YOU SHOULD KNOW * 8-hour shift, Monday-Friday * Requires 100% full-time, on-site attendance in Pontiac, MI
* No mortgage experience necessary
* Paid training and professional development
* Flexible start times
* Medical, dental, vision and life insurance
* On-site restaurants like Dunkin' and Starbucks
* State-of-the-art gym membership available 24/7 to all team members
* Eligible for free sports and concert tickets
WHAT YOU WILL BE DOING
Around here, we put our people first - investing in their growth and advancement so they can thrive in the industry. When you have motivated, committed people on your team, there's nowhere to go but far.
WHAT WE NEED FROM YOU
* High school diploma or equivalent
* How to use office tools like Microsoft Office, Excel and/or Google Docs
* Great attention to detail
* Exceptional communication and customer service skills
THE PLACE & THE PERKS
A Campus Like No Other! Check it Out!
United Wholesale Mortgage (UWM) • Main Campus • 585 S Blvd E, Pontiac, MI 48341
★★★★☆ · Mortgage lender
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information systems technician job in Detroit, MI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
I.T. Technician
Information systems technician job in Detroit, MI
Job Description
DUTIES AND RESPONSIBILITIES:
Key Responsibilities
● Provide help desk services (SysAid); triage by severity; escalate with clear notes; meet SLAs.
● Configure, deploy, and maintain Windows 10/11, mac OS, Linux, and ChromeOS devices; install and support printers, scanners, and projectors; perform imaging/PXE, patching, and antivirus.
● Create/modify/disable users and groups in Google Workspace, Microsoft 365, Active Directory/Azure AD; assist with MFA, and least-privilege practices.
● Use Endpoint tools for remote deploy, patches, and policy; monitor device health and performance.
● Support Google Workspace; assist with Google AppSheet solutions.
● Troubleshoot TCP/IP, DHCP/DNS, Wi-Fi, VLANs, VPN; capture/interpret logs; work with firewalls/pf Sense as directed.
● Help investigate phishing alerts; use gateways to quarantine or block; follow playbooks and document actions.
● Tag and track devices in the asset system/CMDB; maintain accurate assignments; assist with license allocation and reclaim.
● Set up/test A/V (PCs, displays, cameras, mics); support time-sensitive meetings and school/clinic events.
● Support site rollouts, upgrades, and automations (scripts/Task Scheduler).
Qualifications
● Bachelor's degree in Information Technology, Computer Science preferred. or Equivalent experience w/ skill-based credential.
● 2+ years of hands-on IT support in multi-site environments.
● Strong with Google Workspace and Microsoft 365 administration, plus Active Directory/Azure AD and Intune/UEM remote management.
● Endpoint skills across Windows 10/11, mac OS, Linux, ChromeOS; imaging/PXE, patching, printers, and A/V.
●Networking fundamentals(TCP/IP,DHCP/DNS,Wi-Fi,VLANs,VPN)and basic tools (Wireshark).
IT Field Technician
Information systems technician job in Rochester, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Rochester, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Rochester, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
COURT IT TECHNICIAN II (IT)
Information systems technician job in Flint, MI
Starting Pay: $33.7048 Hourly ($70,106) Step A: $34.8404 Hourly ($72,468) Step B: $36.5529 Hourly ($76,030) Step C: $39.3077 Hourly ($81,760) Step D: $41.7870 Hourly ($86,917)
MINIMUM QUALIFICATIONS:
At least one of the following:
Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field;
-OR-
Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use.
MINIMUM CERTIFICATION
Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment
-OR-
Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment.
*Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply.
PHYSICAL REQUIREMENTS:
Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.
JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required.
ESSENTIAL JOB DUTIES AND FUNCTIONS:
Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required;
Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations;
Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings;
Archives digital court recordings to be in compliance with applicable statutes and court rules;
Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment.
Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan.
Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center.
Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations.
Performs troubleshooting and formatting as needed for court-related document preparation.
Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data.
Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court.
Facilitates distance learning connectivity for judicial and court staff.
Repairs, upgrades, and installs computer hardware within authorized guidelines.
Provides support and maintenance associated with court case management systems and end user requirements.
Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service.
Assists the administrative staff for all of the courts in developing and improving automations for systems management.
Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment.
Promptly resolves all issues and requests.
Please see the attached job description for more details.
Job Posted by ApplicantPro
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information systems technician job in Southfield, MI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military