Information systems technician jobs in Wilmington, NC

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR 5C4BaY0gFt

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job DescriptionSalary: Commensurate with experience IT Support Specialist AVAILABLE: ASAP REPORTS TO: GLOW Academy Principal Do you: have a passion for ensuring all teachers and students have access to high quality technology in their school environment? believe that potential, not zip code, should determine a students trajectory for their future? believe in the power of being a girl and that all students have the potential to graduate from high school, go to college, and succeed in life? possess the willingness to collaborate with your colleagues and our school families, doing whatever it takes, to make our vision for our students a reality? If so, you are a great candidate to support technology services at GLOW Academy and Spark Academy, and we encourage you to apply for our current IT Support Specialist position. Position Overview The IT Support Specialist will provide hands-on technical assistance to staff and students, ensuring smooth operation of devices, networks, and educational technology systems. This role includes troubleshooting hardware and software issues, managing user accounts and security settings, maintaining accurate technology inventories, and supporting instructional technology by assisting with digital learning tools while helping plan and implement long-term IT improvements. Ideal candidates bring strong technical expertise, excellent customer service, and a collaborative approach suited for dynamic school environments. About GLOW Academy GLOW Academy (Girls Leadership Academy of Wilmington) is North Carolinas only single-gender charter school for girls in grades 6-12. Dedicated to educational equity and excellence, we support a diverse student population with a rigorous curriculum and holistic approach to learning. GLOW Academy is also proud to utilize this position to support Spark Academy, our early childhood development center, which fosters foundational growth for our youngest learners. GLOW Academy is located at 4100 Sunglow Drive in Wilmington. About Spark Academy Spark Academy offers reimagined early care and learning with a safe inspiring indoor and outdoor learning environment, a comprehensive data proven curriculum, collaboration with support agencies with a facility design that includes space for early intervention when needed, and an inclusive approach that includes families in their childrens most important years. Spark Academy is located at 1802 S. 17th Street in Wilmington. Qualifications Associate degree or equivalent experience in Information Technology, Computer Science, or related field. 1-3 years of experience in IT support, preferably in an educational or non-profit environment. Strong troubleshooting skills with Windows, ChromeOS, and mac OS devices. Knowledge of Google Workspace for Education, Microsoft 365, and basic networking concepts (Wi-Fi, DNS, DHCP). Excellent communication, organization, and customer service skills. Ability to work independently and collaboratively in a school setting. Experience with student information systems (SIS) and learning management systems (LMS). Familiarity with MDM (Mobile Device Management) platforms such as Google Admin Console or JAMF. CompTIA A+, Network+, or similar certifications preferred. Key Responsibilities Technical Support Provide first-level technical support to staff and students for hardware, software, network, and account-related issues. Troubleshoot and resolve issues with laptops, desktops, tablets, printers, projectors, and interactive whiteboards. Maintain a help desk ticketing system and ensure timely resolution of requests. Systems & Network Maintenance Assist with setup, configuration, and maintenance of network devices, servers, and classroom technology. Monitor network performance and assist with troubleshooting connectivity issues. Maintain an accurate inventory of IT assets and manage device check-in/out procedures. User & Security Management Support user account creation and permissions management for Google Workspace, Microsoft 365, and other school platforms. Ensure compliance with data privacy and cybersecurity best practices, including password management and endpoint security. Instructional Technology Support Provide training and assistance to teachers and students on educational technology tools and digital learning platforms. Support administration of standardized online testing environments (e.g., NWEA MAP, state assessments). Technology Planning Collaborate with school leadership and the Director of Technology to plan upgrades, deployments, and long-term IT initiatives. Recommend improvements to enhance system reliability and efficiency. Working Conditions School-based environment with frequent interaction with students, teachers, and administrators. May require occasional lifting of equipment (up to 40 lbs). Occasional evening or weekend hours during major technology upgrades or events. Periodic travel between Spark Academy and GLOW Academy campuses as needed. Schedule and Compensation This is a full-time, 11-month position aligned with our academic school year (August-June). Compensation: Commensurate with experience. Benefits State Health Plan of North Carolina Employer paid dental Competitive employer matched 401K program Supplemental Long Term Care coverage $20,000 life insurance policy Employee accrued paid sick, annual, and personal leave Other benefits are available at the employees expense

Job Details Onslow Memorial Hospital - Jacksonville, NC Full Time 1.0 Day Information TechnologyDescription Position provides a high level of administrative support, to include development, testing, optimization, integration and implementation of clinic applications across the health care system. Works to optimize clinical processes and participates in designing, building, testing, training, implementing, evaluating, maintaining and enhancing information systems. Serves as mentor to other ITS staff. Qualifications Education/Certification: Master's degree preferred, Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training, and experience). Licenses Registered Nurse preferred. Experience: If a Bachelor's degree: 2 years of direct experience If an Associate's degree: 4 years of direct experience if a High School diploma of GED: 10 years of direct experience

Community Support Technicians needed for the Holly Ridge area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports services. Technician will provide assistance with daily person needs and habilitative skills. Monday, Tuesday Wednesday, Friday -3:30 p.m. - 8:00 p.m. Every other Saturday 10 a.m. - 6:00 p.m. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

The Systems Support Specialist will provide technical assistance and support to end-users for computer systems, hardware, software, and network issues. This role is responsible for the installation, configuration, and maintenance of technology, as well as resolving technical problems in a timely manner. The ideal candidate will have strong problem-solving and communication skills, with a focus on delivering excellent customer service. Duties and Responsibilities: Provide first-line technical support via phone, email, or ticketing system for all hardware and software issues. Troubleshoot and diagnose problems with desktops, laptops, servers, printers, and other peripherals. Install, configure, and upgrade software, operating systems, and other applications. Manage user accounts, including provisioning, access permissions, and password resets. Assist with network troubleshooting and ensure connectivity is stable and secure. Maintain accurate and detailed documentation of all support requests, resolutions, and system configurations. Train new and existing users on IT systems and best practices. Collaborate with other IT teams and external vendors to resolve more complex issues. Participate in special projects and initiatives, such as system deployments and upgrades. Minimum Requirements: US Citizenship Prior experience in IT support or help desk role Experience with help desk ticketing systems Familiarity with network concepts and troubleshooting and remote desktop tools for providing support Ability to lift 50 pounds, bend, stoop, crawl, stand, pull and reach Required Education High school diploma or equivalent A+ Certification from CompTIA Desired Qualifications and Skills Associate or BA in Computer science, engineering or a related discipline Able to operate various operating systems, such as windows, Unix or mac OS Background in or working knowledge of the Military Operations, Training Development, Doctrine Development, or Combat Development Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed, and perform special projects as assigned. OT Training Solutions, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

Job Description IT Service Desk Technician Full-Time EveryAge- Thomasville, NC We're looking for an IT Service Desk Technician to deliver exceptional first-level IT support both remotely and onsite across multiple facilities in central North Carolina. This role is based in Thomasville, NC, and includes occasional same-day travel to nearby locations. Candidates in the Thomasville area are preferred to ensure travel can typically be completed within one day. Why Join us? Looking for a great work environment with a small corporate IT team serving about 1000+ employees? EveryAge is recognized as an industry leader among not-for-profit senior living communities with 14 locations serving over 2100 older adults in North Carolina and Virginia on a daily basis. If you enjoy working independently, communicating with teams, and have a record of reliability we have a place for you! Primary Duties and Responsibilities Manage user account creation and termination. Provide technical support for software, laptops, smartphones, telephones, printers, and AV conferencing systems. Diagnose and resolve issues remotely and onsite, communicating solutions clearly and professionally. Install and configure hardware and software; offer desk-side assistance as needed. Document all support activities in the help desk system. Perform related tasks as required. Works as part of the IT Support Team, providing professional and courteous assistance to our Teammates, with a genuine desire to understand and solve problems through to completion. Respond to IT Service Desk requests via telephone, email, remote access, and in- person. Tracks all end-user support activities through the IT Department's work order system. Supports and maintains user account information including rights, security and systems groups for software and vendor programs. Monitors and enforces corporate data integrity and security policy. Diagnoses and resolves end-user network or local printer problems, PC hardware problems and software, e-mail, Internet, Wi-Fi and local-area network access problems. Delivers, tags, and configures end-user laptop/desktop/cell phone hardware, software, and peripherals as needed and assigned. Develop and maintain an advanced level of proficiency with software and hardware in use. Work independently to research and resolve complex technical issues. Visit remote offices to provide onsite assistance and inventory tasks as needed. Occasional overnight travel required. Relies on experience and judgment to plan and accomplish goals. Continuing education required to build technical skills Requirements Excellent oral and written communication skills. At least two years' experience working in an IT support role, preferably in a health care environment. Must have basic knowledge of the Windows Server and desktop operating systems, Active Directory, DNS, Microsoft Office Desktop and Office 365 Cloud application, desktop/laptop hardware, mobile devices. Knowledge of TCP/IP networking fundamentals. Prefer knowledge of working with Windows 11, iOS devices, mobile device management, and other software applications in a health care environment. Must be able to lift and carry 25 pounds. Qualifications and Skills A four year degree from an accredited college or university is desired or equivalent technical training. Knowledge of MS Office products, Office 365, Azure AD, Windows AD, TCP/IP networks and network equipment. Knowledge of Microsoft Windows desktop and server OS, ChromeOS, iOS, and Android Maintains a valid North Carolina Driver's License with an excellent driving record. Position Details This position is a non-exempt IT position. This position reports to the Director of IT and works with the System Administrator. There are no direct reports to this position. Benefits Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance EOE/Disability/Vets Work Location: Hybrid remote in Thomasville, NC

Our digital advertising client is looking to hire a Copyeditor in LATAM to service their clients. They will be responsible for the basics of copyediting including: performing thorough grammar and spelling checks, review all copy for clarity and logical flow, using a multi-pass approach to catch different error types. They will also be responsible for content accuracy & style compliance including; ensuring correct spelling of all brand names, companies, products, places, and personal names. Verifying all dates are correct and match their day of the week (e.g., "Friday, September 9"). Applying correct AMA (American Medical Association) style throughout. Additionally will ensure formatting consistency across: o Headlines, subheads, bullet points, and spacing. o Slide notes (in PowerPoint decks), ensuring relevancy and correctness. - Check employee titles where mentioned; confirm via Microsoft Teams or email if unclear. - Review and resolve formatting issues such as widows, orphans, and bullet alignment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years of copy editing or proofreading experience. - Experience working on PowerPoint presentations and editorial QA of corporate or healthcare materials. - Excellent command of written English and editorial best practices. - High attention to detail and a methodical approach to reviewing documents. - Ability to work independently and under tight deadlines. - Availability for flexible, quick-turnaround assignments. - Strong knowledge of AMA style guidelines. - Experience working with or for healthcare or pharmaceutical companies.

Summary: Assists in providing technical and facility support for training events and daily operations. This is a learning-oriented role focused on building skills in IT/AV support, troubleshooting, and facility coordination under mentorship. The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the expectations of our clients; Integrity: Accountability and honesty−always doing the right thing; and Long-Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees. Key Responsibilities: * IT/AV Assistance: Assist with AV setups, equipment operation, and basic troubleshooting initially under guidance then independently once fully trained. Support system monitoring, maintenance tasks, and inventory tracking. * Technical Support: Respond to simple IT/AV issues, escalating complex problems. Document issues and resolutions under direction. Shadow senior technicians to learn advance troubleshooting procedures. * Facility Support: Open/close facility spaces, support/conduct event setup, manage keys/access cards, submit and track maintenance requests, and monitor post-event cleanup. Oversee contracted cleaning and report issues. Provide assistance during events, including occasional after-hours or weekend support. * Security Access: Assist in managing physical access to rooms, including issuing/collecting/tracking keys and access cards; Monitor security card inventory and report anomalies. * General Responsibilities: Demonstrate professionalism and a willingness to learn. Communicate effectively and work well with teams. Observe confidentiality and data security procedures. Maintain organization and assist in identifying minor issues. Work across various buildings and duties as assigned. Assist with collateral duties as training opportunities allow. Qualifications: * Basic understanding of AV/IT systems; motivated to learn and develop technical and operational skills. * Must have and maintain a Secret clearance. * Basic understanding of AV/IT systems; motivated to learn and develop technical and operational skills. * Possesses and applies expertise on multiple complex work assignments. * Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Operates with appreciable latitude in developing methodology and presenting solutions to problems. * Contributes to deliverables and performance metrics where applicable. Education and Experience: * 3 years experience in related field (Computer User Specialist LCAT to be referenced below) Clearance: Secret required. Work Days: Monday-Friday Core hours: 8 hour days 7:30-4:30 Travel: TBD. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Additional information: ProSol is an equal opportunity employer, all interested qualified applicants are encouraged to apply, EEO/D/M/V/F. ProSol welcomes and encourages diversity in the workforce. All your information will be kept confidential according to EEO guidelines.

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Short Description: Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Complete Description: Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Qualifications Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Migrating Data and user profiles. Documenting process and procedures related to technical field support activities.

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy and enjoy supporting end users, we'd like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required Monitoring queues for incidents or requests that require resolution Escalate to L3 team /Vendors in case assistance is required to resolve any issue Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors Prioritizing work based on the impact and urgency of the ticket Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss) For open tickets requiring spares and accessories and work closely with asset management team in coordinating them Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution Fulfilment of Service Requests where necessary Track and report status of IMAC requests Verify completion of IMACs Enable end user / equipment Installs, Moves, and changes (IMAC) Requests Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations) User Data Transfer on need basis Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners Hardware imaging, deployment, and repair management services When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal Steady State Asset Refresh (Does not include project activity of bulk device replacement) Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities Replacement of consumables for network printers and reporting issues to the appropriate vendor VIP Support (white glove service) Inventory management and labelling of devices within Client office environment Handling shipping and receiving requests for movement of end devices within Client office Requirements Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude No minimum qualification as long as you have experience

The main functions of a Clinical IT Specialist include collaborating with clinicians, providers, and IT, in providing daily IT support and analyzing clinical IT requirements specific to the organization. Primary Responsibilities The Clinical IT Specialist has organization-wide responsibility for workflow processes impacted by the Clinical Information System across disciplines and clinical departments. Lead/participate in implementing clinical process change initiatives across the clinical setting in multiple departments. Provide application support, troubleshooting, support training needs, and departmental analytics activities. Provide hardware installation and support EHR maintenance and administration Manage and monitor IT and various clinical equipment Serves as a primary liaison/resource regarding clinical workflows and technology between clinical groups, end users and vendors. As part of the health care team, assumes accountability for ensuring smooth Clinical workflow processes across clinics. Facilitates and leads process change activities across clinical disciplines integrating strong quality improvement principles into the process transformation. Assists end users in defining metrics needed to measure change and works closely to help sustain needed process change. Effectively works as part of a multidisciplinary team to identify solutions to improve efficiency and the delivery of safe patient care. Serves as a resource for multiple applications/systems Participates as a clinical workflow resource for new implementations as well as ongoing optimization of existing products and workflows. Responsible for making timely, effective decisions in relation to assigned products This position will have contact with both external and internal resources and is expected to work in a professional manner. The duties performed by this position may have an organization-wide effect and allow access to confidential information related to both patients and staff. Incumbents of this position will be required to make timely, effective decisions using independent judgement and discretion within the appropriate guidelines defined by leadership. Works both in an office environment as well as the clinical environment. Maintains clinical competency Qualifications Bachelor's degree with three years clinical experience or diploma/associates degree with 2 years clinical experience. EHR experience in ambulatory environment Must be a self-motivated team player that can work under little supervision, with strong organizational and analytical skills. Must be able to work both independently and in a team setting and serve as a mentor to others in the department. Must be capable of prioritizing multiple projects and meeting deadlines. Must demonstrate knowledge and competency in the following areas: satisfactory completion of orientation positive interpersonal and communication skills critical analysis skills ability to resolve complaints/problems customer-focused philosophy of service delivery ability to use technology and appropriate software to support daily activities Maintain clinical competency by meeting ongoing clinical hour requirements in current department as defined by leadership. Demonstrated understanding of quality improvement principles Flexible scheduling and travel to remote clinics are required. After-hours on-call and weekend support required Benefits: 401(k) Health, Dental and Vision insurance Employee assistance program AFLAC Paid time off

TITLE: Student Information Systems Coordinator QUALIFICATIONS: 1. High School Diploma. Associate degree preferred or equivalent combination of education and experience. 2. Minimum of three (3) years' experience in in a business or education setting preferred 3. Knowledge and experience in Microsoft Office required. 4. Two (2) years of strong database experience preferred. REPORTS TO: Director of Technology/Student Information Systems Supervisor JOB GOAL: Support the collection, reporting, auditing and archiving of Student Information Systems data for the school system. Interacts with District staff on all facets of the system and solves system issues. Starting Salary and/or Grade: Grade 67 Click the link for JOB DESCRIPTION

Tier I IT Support Technician - Wilmington, NC Looking to join an incredible team of IT technicians in Eastern North Carolina that make a real impact by providing creative, resourceful solutions to challenging problems every day? Come join a team where you can learn continually, gain knowledge, certifications, and grow your IT skill set in an environment based upon continual improvement and growth. We are looking for resourceful, intentional, competent, highly skilled and customer-focused IT technicians to join our growing team. Every day presents new challenges and puzzles to solve at CW IT Support, with a chance to learn something new, or provide value with your current knowledge to our clients. We have a great team to call out upon if you get stuck, or you can be that team member to help grow and guide others in their knowledge. The more you learn, the more you can earn at CW IT Support, and we promote learning and growth by offering company paid training and certification testing. We offer competitive pay, excellent benefits (Health, Dental, Vision, 401k, Life Insurance, Long-term disability), a company paid cell phone (most employees can cancel their personal plan and forward their number), and you will have a dedicated service vehicle fully outfitted to help you get the job done right the first time. If this sounds like a career that interests you, then give follow the instructions below to apply. We would love to hear from you and have you on our team. If you really want to earn more, we have an aggressive bonus and incentive structure in place. We also have a profit sharing program in place where 10% of company profits monthly are paid out in bonuses to the team. Application Instructions: Apply over indeed - take the two assessments listed for the position as well. They should be sent to you after submitting your application. If we want to proceed with you in the process, we will E-mail you further instructions for the next phase of our hiring process. Salary: Salary for this position varies between $35,000 and $40,000. This will depend upon experience level and skill-set, among other factors. We offer profit sharing and benefits after 90 days as well as commissions on sales immediately. Benefits: We believe in offering stable employment and incredible benefits to our team members. We currently offer 100% paid medical, dental, and vision benefits for the individual, 75% for individual + child, and 67% Family. This comes with a company paid life insurance policy, long term disability benefits, 401k, and much more! We pay bonuses for passing certifications in the IT field, as well as reimburse for testing costs. We also pay for the training materials. Job Duties: Work primarily in a remote support role servicing clients in Eastern NC and surrounding areas. Working efficiently and communicating effectively with clients in a courteous manner is a must. Document remote support activity in ticketing system and continually update client information on file. Sell additional services / hardware when appropriate to help resolve client issues and meet their needs. We offer contract services, such as Anti-virus, backups, and carry inventory in-stock on our vehicles for commonly replaceable and upgradeable parts and network hardware. Support monitored services remotely when as needed (backup failures, anti-virus alerts, etc.) While working remotely you will be required to answer incoming phone calls, dispatch work, update tickets, etc. Responsible for taking the initial ticket from the customer and handling the issue if its something that can be resolved in 15 minutes or less, otherwise dispatching it to a tier 2 support technician for more advanced troubleshooting. Requirements: Excellent Customer Service Skills - Although this is a business based in technology, the relationships with clients come first!!! 1 years minimum in an IT support role, MSP experience is highly preferred! Experienced with end user desktop support including desktop hardware repair, drive replacement and disk imaging practices, operating system installation, malware remediation, and email system troubleshooting. Basic understanding of networking (DNS, DHCP, etc) Basic understanding of active directory would be a plus Self-driven and ability to work both independently, in a team environment, and act confidently in front of clients even when faced with difficult challenges. Work Location: One location

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $13.25 per hour Salary Range: 0 - 0 We are an equal opportunity employer and participate in E-Verify in states where required.

Job Description Quality Control / General Service Technician (Pathway to Diesel Technician) Monday - Friday Employment Type: Full-Time $15.00 - $20.00 Hourly (Depending on Experience) Jacksonville, NC 28540 1+ Years of Diesel Experience Required Who We Are At Greenline Diesel & Auto Repair, we take pride in doing things the right way - honest work, solid craftsmanship, and great service. We're a tight-knit crew that values reliability, teamwork, and a good sense of humor. If you're serious about learning the trade but don't take yourself too seriously, you'll fit right in here. Position Summary We're looking for a Quality Control & General Service Technician who's ready to get their hands dirty, learn the ropes, and take pride in every vehicle that leaves the shop. This is the perfect role for someone who wants to grow into a Diesel Technician position - we'll provide the tools, training, and mentorship to help you get there. You'll handle everything from final vehicle inspections and light service work to keeping our shop running smoothly and looking sharp. Every day is different, and you'll be right in the middle of the action, making sure customers drive away happy and safe. What You'll Be Doing Quality Control (Main Focus) Give every finished vehicle a thorough final inspection before it heads out the door. Double-check that all work meets Greenline's standards and matches the repair order. Knock out quality control checklists accurately and quickly. Take vehicles out for test drives when needed - yes, that's part of the job. Make sure each vehicle looks as good as it runs before delivery. Shop Cleaning & Organization Keep the shop looking sharp - clean bays, tidy tool areas, and organized supplies. Sweep floors, empty trash, and make sure restrooms are clean and stocked. Help restock supplies and maintain a smooth, clutter-free workspace. General Service & Technician Support Jump in on basic services like oil changes, tire rotations, and fluid checks. Move vehicles safely around the shop and lot. Assist technicians with parts runs, basic repairs, and whatever helps keep things rolling. Support the front office when they need an extra hand. Bring a positive attitude, stay safety-focused, and help the team win every day. What We're Looking For Strong attention to detail - you notice the little things others miss. Eager to learn, grow, and become a skilled Diesel Technician. Organized, dependable, and ready to take initiative. Valid driver's license with a clean record (you'll be behind the wheel). A team player who shows up ready to work and improve every day. Why You'll Love It Here You'll work alongside experienced techs who actually want to teach you. Every day is hands-on, fast-paced, and never boring. Real opportunities to grow into advanced diesel work and certification. A positive, respectful shop culture where hard work and good humor go hand-in-hand.

Community Support Technicians needed for the Winnabow area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports services. Technician will provide assistance with daily person needs and habilitative skills. 10 hours a week. Hours mostly during the week with possible weekends from time to time. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************