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What is an information technology account manager and how to become one
When most people think of tech workers, they think of nerdy guys hunched in a room working with computers all day, usually with very few people skills. However, working with clients and interacting with people is a very important role within an IT company. Often, that is the job of the Informational Technology account manager.
The Informational Technology account manager manages client accounts for the tech company that they work for by coordinating communication, advising clients, and managing client data. This is a very important job because the Informational Technology account manager makes sure that the company's product actually gets to the people who need it and meets their requirements.
The IT account manager needs to understand the technology they are working with, which is why many hold bachelor's or master's degrees. They also need to know a lot about working with people since they have such an important role as the link between a software product and the clients that use it.
What general advice would you give to an information technology account manager?
Kaustav Misra Ph.D.
Associate Dean, Central Connecticut State University
Avg. Salary $91,338
Avg. Salary $59,228
Growth rate 5%
Growth rate 0.3%
American Indian and Alaska Native 0.24%
Asian 4.07%
Black or African American 3.24%
Hispanic or Latino 9.82%
Unknown 4.41%
White 78.23%
Genderfemale 35.60%
male 64.40%
Age - 46American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 46Stress level is manageable
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
Information technology account manager career paths
Key steps to become an information technology account manager
Explore information technology account manager education requirements
Start to develop specific information technology account manager skills
Skills Percentages Account Management 17.35% CRM 9.02% Business Development 7.02% Client Relationships 5.33% C-Level 4.86% Complete relevant information technology account manager training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New information technology account managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an information technology account manager based on U.S. Bureau of Labor Statistics data and data from real information technology account manager resumes.Research information technology account manager duties and responsibilities
- Provide line of business control approvals via multiple ITIL base change management processes, accurately review, process & manage changes.
- Manage partnership/affiliate and vendor relationships throughout the SDLC.
- Manage and coordinate all discussions and issues relate to requirements management for financial infrastructure.
- Lead and integrate a DevOps group responsible for strategy, infrastructure architecture, automate release/deploy pipeline, and operational responsibility.
Prepare your information technology account manager resume
When your background is strong enough, you can start writing your information technology account manager resume.
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Build a professional information technology account manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your information technology account manager resume.
Apply for information technology account manager jobs
Now it's time to start searching for an information technology account manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first information technology account manager job
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Average information technology account manager salary
The average information technology account manager salary in the United States is $91,338 per year or $44 per hour. Information technology account manager salaries range between $64,000 and $128,000 per year.
What am I worth?
How do information technology account managers rate their job?
Information technology account manager reviews
Building relationships with clients and earning their trust.
Hectic and crazy busy.
Meeting with consumers, educating, coaching, discussing products
None, I really enjoy it
Updated January 8, 2025
