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Become An Information Technology Account Manager

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Working As An Information Technology Account Manager

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $96,754

    Average Salary

What Does An Information Technology Account Manager Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become An Information Technology Account Manager

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Information Technology Account Manager Jobs

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Help others decide if this is a good career for them

Average Length of Employment
Account Director 3.0 years
Solutions Manager 3.0 years
Account Manager 2.8 years
Top Careers Before Information Technology Account Manager
Manager 5.6%
Consultant 4.1%
Recruiter 3.7%
Top Careers After Information Technology Account Manager
Recruiter 7.4%
Consultant 5.4%
Controller 2.9%

Do you work as an Information Technology Account Manager?

Information Technology Account Manager Demographics

Gender

Male

61.7%

Female

35.7%

Unknown

2.6%
Ethnicity

White

62.2%

Hispanic or Latino

13.7%

Black or African American

11.3%

Asian

9.3%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

39.4%

Russian

12.1%

Portuguese

9.1%

Swedish

3.0%

Hungarian

3.0%

Chinese

3.0%

Turkish

3.0%

German

3.0%

Hebrew

3.0%

Azerbaijani

3.0%

French

3.0%

Uzbek

3.0%

Carrier

3.0%

Polish

3.0%

Arabic

3.0%

Korean

3.0%
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Information Technology Account Manager Education

Schools

Villanova University

7.9%

University of Phoenix

7.9%

Webster University

6.6%

DePaul University

6.6%

University of Texas at Dallas

5.3%

Capella University

5.3%

George Washington University

5.3%

University of Toledo

5.3%

University of Kansas

5.3%

Pace University - New York

5.3%

Central Washington University

3.9%

Washington State University

3.9%

Ashford University

3.9%

Illinois State University

3.9%

Southern Methodist University

3.9%

University of Central Florida

3.9%

New York University

3.9%

Regis University

3.9%

Rochester Institute of Technology

3.9%

Oakland University

3.9%
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Majors

Business

33.9%

Computer Science

7.9%

Computer Information Systems

7.6%

Accounting

6.5%

Marketing

5.1%

Management Information Systems

4.9%

Management

3.8%

Project Management

3.8%

Communication

3.0%

Electrical Engineering

2.7%

Psychology

2.7%

Human Resources Management

2.7%

Information Technology

2.7%

Finance

2.4%

Education

2.2%

Economics

2.2%

English

1.9%

Elementary Education

1.4%

Criminal Justice

1.4%

Political Science

1.4%
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Degrees

Bachelors

45.3%

Masters

23.8%

Other

19.7%

Associate

6.3%

Certificate

3.9%

Doctorate

0.6%

Diploma

0.4%
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Part Time
Internship
Temporary

Real Information Technology Account Manager Salaries

Job Title Company Location Start Date Salary
IT Account Manager Amadeus North America, Inc. Waltham, MA Jan 12, 2015 $100,000
IT Services Account Manager Lion Re:Sources, Inc. New York, NY Oct 01, 2010 $100,000
IT Account Manager Adesa, Inc. Carmel, IN Feb 23, 2015 $92,909
IT Account Manager CSC Covansys Corporation San Francisco, CA Aug 30, 2010 $89,000 -
$125,000
IT Account Manager Mastech, Inc., A Mastech Holdings, Inc. Company Dallas, TX Jan 24, 2013 $88,379 -
$103,379
IT Account Manager Infinite Computer Solutions, Inc. Princeton, NJ Sep 06, 2014 $84,490
IT Account Manager Beta Soft Systems Inc. Princeton, NJ Sep 06, 2014 $84,490
IT Sales & Account Manager Estuate, Inc. Sunnyvale, CA Jul 01, 2010 $69,181 -
$85,000
Information Technology National Account Manager Catapult Staffing LLC Lake Mary, FL Sep 24, 2014 $65,062
IT Account Managment UBS Services LLC Weehawken, NJ Apr 20, 2015 $64,000 -
$75,000
IT Accountant Lenox Hill Neighborhood House New York, NY Oct 12, 2010 $57,000 -
$68,266
IT Recruiter/Technical Account Manager TEK Tree LLC Livonia, MI Sep 07, 2014 $39,998

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Top Skills for An Information Technology Account Manager

  1. Computer
  2. Financial Statements
  3. New Clients
You can check out examples of real life uses of top skills on resumes here:
  • Market computer, IT and professional development training solutions for continuing professional education and career advancement.
  • Conduct fiscal activities including general ledger accounting, monthly account reconciliation, and preparation of monthly financial statements.
  • Prospect and hunt for new clients through referrals, cold calling, mailers, and in person visits.
  • Managed and coordinated all discussions and issues related to requirements management for financial infrastructure.
  • Recruited by IT leadership to provide project management over large-scale, top-priority and complex technology initiatives.

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Top 10 Best States for Information Technology Account Managers

  1. New York
  2. Rhode Island
  3. Virginia
  4. Colorado
  5. New Jersey
  6. North Carolina
  7. Massachusetts
  8. Texas
  9. Connecticut
  10. Georgia
  • (2,010 jobs)
  • (105 jobs)
  • (1,123 jobs)
  • (786 jobs)
  • (893 jobs)
  • (917 jobs)
  • (1,093 jobs)
  • (2,521 jobs)
  • (371 jobs)
  • (1,039 jobs)

Top Information Technology Account Manager Employers

Jobs From Top Information Technology Account Manager Employers

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