How to hire an information technology account manager

How to hire an information technology account manager, step by step

Here's a step-by-step information technology account manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an information technology account manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new information technology account manager
• Step 8: Go through the hiring process checklist

What does an information technology account manager do?

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1. Identify your hiring needs

   Before you start hiring an information technology account manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them an information technology account manager to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire an information technology account manager that fits the bill.

   This list shows salaries for various types of information technology account managers.

   Type of Information Technology Account Manager	Description	Hourly rate
   Information Technology Account Manager	Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.	$30-61
   Account Development Manager	An account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients. They must also reach out to clients through calls and correspondence, offer products and services, and address any issues and concerns, resolving them promptly and efficiently... Show more	$20-57
   Account Services Manager	An account services manager is in charge of overseeing account procedures and building positive relationships with clients. They typically reach out to clients by performing calls and correspondence to offer products and services, discuss product specifications, perform follow-up calls, and resolve issues promptly and professionally... Show more	$22-53

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Account Management
   • CRM
   • Business Development
   • Client Relationships
   • C-Level
   • Client Facing
   • Data Entry
   • Lead Generation
   • Financial Statements
   • Business Relationships
   • Service Delivery
   • Infrastructure
   • Payroll
   • Windows

   Check all skills

   Responsibilities:

   • Provide line of business control approvals via multiple ITIL base change management processes, accurately review, process & manage changes.
   • Manage partnership/affiliate and vendor relationships throughout the SDLC.
   • Manage and coordinate all discussions and issues relate to requirements management for financial infrastructure.
   • Lead and integrate a DevOps group responsible for strategy, infrastructure architecture, automate release/deploy pipeline, and operational responsibility.
   • Coordinate candidate interviews with client managers and VMS groups.
   • Perform needed database repairs for SQL database and tables to restore function.

   More information technology account manager duties

3. Make a budget

   Including a salary range in your information technology account manager job description is one of the best ways to attract top talent. An information technology account manager can vary based on:

   • Location. For example, information technology account managers' average salary in oklahoma is 38% less than in oregon.
   • Seniority. Entry-level information technology account managers 50% less than senior-level information technology account managers.
   • Certifications. An information technology account manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an information technology account manager's salary.

   Average information technology account manager salary

   $91,338yearly

   $43.91 hourly rate

   ---

   Entry-level information technology account manager salary

   $64,000 yearly salary

   Updated December 18, 2025

   Average information technology account manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Oregon	$119,446	$57
   2	New York	$110,293	$53
   3	Michigan	$105,343	$51
   4	Virginia	$104,414	$50
   5	District of Columbia	$103,881	$50
   6	California	$102,125	$49
   7	Washington	$101,253	$49
   8	Arizona	$98,847	$48
   9	Rhode Island	$97,035	$47
   10	Indiana	$93,758	$45
   11	New Jersey	$92,747	$45
   12	Massachusetts	$90,589	$44
   13	Illinois	$89,857	$43
   14	Texas	$89,724	$43
   15	Minnesota	$85,545	$41
   16	North Carolina	$84,420	$41
   17	Maryland	$83,656	$40
   18	Florida	$82,633	$40
   19	Kansas	$82,570	$40
   20	Georgia	$82,095	$39

   Average information technology account manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	UBS	$121,068	$58.21	1
   2	Infinite Computer Solutions	$118,724	$57.08
   3	Cisco	$112,122	$53.90	31
   4	Marlabs	$111,883	$53.79
   5	Amadeus North America, Inc.	$110,729	$53.24	2
   6	Xantrion	$100,565	$48.35
   7	IPT Associates	$98,688	$47.45	1
   8	Networking For Future	$97,469	$46.86	5
   9	Hudson River Community Credit Union	$94,045	$45.21
   10	Taborda Solutions	$87,039	$41.85
   11	Lloyd Staffing	$87,000	$41.83	2
   12	Murray	$84,513	$40.63	4
   13	NorthgateArinso Inc	$82,312	$39.57
   14	Greensky	$81,471	$39.17	3
   15	Tektree Systems	$81,145	$39.01
   16	Access International, Inc.	$79,782	$38.36	7
   17	Ernst Concrete	$78,997	$37.98
   18	Pacific Office Automation	$78,950	$37.96	9
   19	Ammeraal Beltech	$77,654	$37.33
   20	Randstad North America, Inc.	$76,765	$36.91	32

4. Writing an information technology account manager job description

   An information technology account manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of an information technology account manager job description:

   Information technology account manager job description example

   The External Development IT Account Manager position is a new and exciting opportunity to UK HealthCare Information Technology. This position will lead the external development office in the standardization of project management methodology and practices, including but not limited to PMI, LEAN, and Agile to ensure repeatable processes and procedures which meet enterprise business needs for external affairs.
   Additional responsibilities of this position include:
   
   * Managing relationships between internal/external client organizations
   * Identifying and developing metric measurements related to demand management, resource capacity and allocation, compliance, time tracking, budget, and other project indices
   * Developing principles and processes to promote/enhance collaboration and communication
   * Collaborating with the ePMO in project demand management, project prioritization, resource allocation, project tracking, and overall project management needs across the enterprise.
   
   IEBC (Internal Employee Being Considered)
   
   The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. For areas that fall under the federal CMS mandate, start of employment cannot occur until two weeks after receiving the full COVID-19 vaccination series or upon obtaining an approved exemption. Only vaccines approved by the World Health Organization can be accepted.
   
   Skills / Knowledge / Abilities
   
   Demonstrated strategic leadership, analysis, critical thinking, project management, and ITIL methodology skills.
   
   Does this position have supervisory responsibilities? Yes Preferred Education/Experience
   
   Bachelor's degree and 10+ years of experience in project management preferred.
   
   Deadline to Apply 10/16/2022 University Community of Inclusion
   
   The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
   
   As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
   
   Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

   Copy this example

   

5. Post your job

   There are a few common ways to find information technology account managers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your information technology account manager job on Zippia to find and recruit information technology account manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit information technology account managers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new information technology account manager

   Once you have selected a candidate for the information technology account manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new information technology account manager. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an information technology account manager?