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What is an information technology administrator and how to become one

Updated January 8, 2025
5 min read
Quoted expert
Ranganathan Chandrasekaran
introduction image

An information technology administrator manages an organization's computer hardware, software, and network systems. They ensure that the technology infrastructure functions properly and remains secure. An IT administrator also manages user accounts, troubleshoots technical issues, and implements new technology solutions. They stay current with the latest trends and collaborate with other departments to provide effective support and make informed decisions. Overall, an IT administrator handles the technology infrastructure of an organization.

What general advice would you give to an information technology administrator?

Ranganathan ChandrasekaranRanganathan Chandrasekaran LinkedIn profile

Professor and Director of Graduate Studies, University of Illinois

As we roll into another month of the COVID-19 pandemic, graduating students are facing one of the worst moments of their lives. They face several uncertainties; due to financial challenges, uncertainty about completing their degrees on time, adjusting to online and hybrid modes of learning, and worst of all, facing the worst job market. As a result, I see the stress and anxiety levels among the graduating students to be significantly higher, at levels I have not experienced in my academic career.

Several businesses have been hit hard by the pandemic, and they have rolled back their offers made to students for internships and jobs. Businesses have also resorted to downsizing and layoffs, and we are likely to see that continue, at least in the near term. However, two sectors that are showing promises of a quick turnaround are technology and healthcare.

It might take many months for the economy to get back on track, but the demand for information systems graduates is likely to grow, as a large number of businesses have turned to increased use of technology in this pandemic period. As more companies go digital, we need more professionals to manage the remote-work, technological infrastructure and meet the other demands of the business. Students pursuing education in information systems, computer science, and healthcare are going to be in greater demand.

On the positive side, the uncertainties induced by the pandemic have also helped students to prepare themselves better for a tougher job market. I found many students rise up and use the lockdown period to have a serious introspection and invest their time and effort in upgrading their knowledge and skills. The internship drought and rescinding of job/internship offers brought their dreams crashing down, but I found several students to quickly get over their disappointments, and engage in improving their skillsets utilizing the pandemic lockdown as an opportunity. I am aware of many students, especially in the information systems disciple, who spent time doing online courses, completing certification programs, and take up DIY projects on data analysis, developing analytical and forecasting models, and visualization of various aspects of the pandemic. The pandemic has resulted in massive amounts of data, released by several organizations worldwide, that have provided a stimulant for students to indulge in DIY-projects. I had several students approach me over summer to do some projects, and we have done some interesting projects using public datasets related to COVID-19.
ScoreInformation Technology AdministratorUS Average
Salary
5.7

Avg. Salary $73,195

Avg. Salary $59,228

Stability level
5.7

Growth rate 5%

Growth rate 0.3%

Diversity
3.8
Race

American Indian and Alaska Native 0.31%

Asian 9.83%

Black or African American 9.05%

Hispanic or Latino 12.74%

Unknown 5.10%

White 62.97%

Gender

female 18.43%

male 81.57%

Age - 42
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 42
Stress level
5.7

Stress level is manageable

7.1 - high

Complexity level
7.2

Complexity level is challenging

7 - challenging

Work life balance
7.1

Work life balance is good

6.4 - fair

What are the pros and cons of being an information technology administrator?

Pros

  • High demand for IT administrators

  • Good salary and benefits

  • Opportunity to work with a variety of businesses and industries

  • Job security in a growing field

  • Exposure to different areas of IT, such as cybersecurity, networking, and cloud computing

Cons

  • High stress and pressure to maintain systems uptime

  • Dealing with difficult users or clients

  • Risk of burnout due to the demands of the job

  • Possible exposure to cyber threats and security breaches

  • High level of competition in the job market, leading to a need for continuous skill development.

Information technology administrator career paths

Key steps to become an information technology administrator

  1. Explore information technology administrator education requirements

    Most common information technology administrator degrees

    Bachelor's

    55.7 %

    Associate

    27.7 %

    Master's

    7.2 %
  2. Start to develop specific information technology administrator skills

    SkillsPercentages
    Customer Service10.37%
    Troubleshoot6.13%
    Linux4.55%
    Database4.38%
    VMware3.67%
  3. Complete relevant information technology administrator training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New information technology administrators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an information technology administrator based on U.S. Bureau of Labor Statistics data and data from real information technology administrator resumes.
  4. Gain additional information technology administrator certifications

    Information technology administrator certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific information technology administrator certification, having one may help you stand out relative to other applicants.

    The most common certifications for information technology administrators include Network 5 Certification and IT Information Library Foundations Certification (ITIL).

    More About Certifications
  5. Research information technology administrator duties and responsibilities

    • Define, document and project manage the implementation and configuration changes to HRIS applications.
    • Manage the migration from ADP to Lawson software; adapt HRIS to fit organizational needs.
    • Manage PC trainers and develop high quality internal instructor-le courses.
    • Manage host peripheral hardware including disk files and space utilization.
  6. Prepare your information technology administrator resume

    When your background is strong enough, you can start writing your information technology administrator resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an information technology administrator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable information technology administrator resume templates

    Build a professional information technology administrator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your information technology administrator resume.
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    Information Technology Administrator Resume
  7. Apply for information technology administrator jobs

    Now it's time to start searching for an information technology administrator job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first information technology administrator job

Zippi

Are you an information technology administrator?

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Average information technology administrator salary

The average information technology administrator salary in the United States is $73,195 per year or $35 per hour. Information technology administrator salaries range between $50,000 and $105,000 per year.

Average information technology administrator salary
$73,195 Yearly
$35.19 hourly

What am I worth?

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How do information technology administrators rate their job?

-/5

5 stars

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1 star

Information technology administrator reviews

profile
A zippia user wrote a review on Feb 2020
Pros

I love the fact that I have self taught myself by trouble shooting issues for fifteen years while working in corrections as the Video court officer with no prior experince or degree

Cons

I dislike the fact that I don't get paid as a Video technician although I'm called to fix issues


profile
A zippia user wrote a review on Nov 2019
Pros

talking to people

Cons

outside weather, I work as a network technician and the main problem I always encounter is the cold weather.


profile
A zippia user wrote a review on Sep 2019
Pros

The opportunity to render services to client, and managing technology by giving key information to customers.

Cons

Not meeting up to expectation of a client.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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