Information technology administrator job description

Perdue Foods is part of Perdue Farms, a family-owned company heading into it's second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, while changing the way animals are raised for food.

This position will provide day-to-day plant systems support to plant and distribution center inventory control, warehouse management, product labeling, and other manufacturing systems components as they relate to processing plant operations, control and supply chain management systems. Supports call documentation, problem resolution, and specialized user support will be provided. Proper call trails will be maintained for future reference and follow-up services. Software/hardware testing and change control will be completed to minimize/eliminate adverse impact of system changes to overall supply chain infrastructure. Assists the Applications, Infrastructure, and Telecommunications Support Teams in change and version management and problem resolution. Enforces Corporate Manufacturing Systems policy, procedures and best practices.
Principal and Essential Duties & Responsibilities


Provides support for all information and manufacturing system operations activities (mulit-shift), including computer and network operations, troubleshooting, data control/security, documentation, software version control, change control, security, backup/recovery and system performance. Demonstrates skills necessary to support all supply chain applications, process control, scaling/labeling, desk top computing and network. Understands the hardware, software and applications from a users' standpoint to ensure proper problem resolution. Monitors system performance, perform system checks, and enforce procedures established for system use. Enforces Corporate MFG system administrator, LAN administrator, change management, asset management, technical standards, policy, procedures and best practices. Audits and reports facility non-compliance and remediation plans. Responsible for activities associated with the problem identification, prioritization, and relation of reported computer system problems. Monitors and responds to technical hardware and software problems.



Education and Experience Requirements


Associates degree in Computer Science, Information Technology, Electronic Technology or Business Management plus 2 years related work experience. Requires experience or education in microprocessor based equipment, Microsoft product knowledge on Server and Desktop Operating Systems, Voice/Data, Network Administration, Database Administration and Unix or Linus operating systems.


Experience Preferred


Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

• Education : Bachelors (Computer engineering, Computer Science, Electrical Engineering, Information systems, Information Technology, Cybersecurity, or a closely related discipline)
• Required Experience : 15+ years
• Required Technical Experience:
• Specific knowledge of Active Directory Federation Services (ADFS) and the Windows platform.
• Security Clearance Level : TS/SCI with active polygraph
• Location : On Customer Site - Tysons

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#EnterpriseITPoly

#OpportunityOwned

#GDITCareers

#WeAreGDIT

#JET

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA VA McLean

Additional Work Locations:

COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Role Value Proposition:


As a member of the ID ADMIN team, the analyst is the first line of security defense to assure access for over 50K+ internal and external users. They will provide add/move/change access to over 150+ applications and services offered, over multiple OS environments and global domains. You will be responsible for maintaining access procedures and SLA, as well as troubleshooting skills, to support user accounts over VPN, mainframe, Outlook, Active Directory and multiple other services and applications through use of multiple intake systems and sources.


Key Responsibilities:


Troubleshoot and perform root cause analysis of AD, access, email, RSA, functional and user account incidents. Complete add/remove access for 150+ APPS and services over global OS environments and domains. Create, update and maintain team procedures, documents and support records, as required. Good communication skills: ability to build effective partnerships with peer groups, vendor staff, etc. Strong analytical, problem solving and documentation skills. Participation as a team is instrumental and some after hours and weekend support required



Essential Business Experience and Technical Skills:


Required:

3+ years of experience in an IT Operations, ID Administration, Mainframe, or server support role or equivalent experience. Minimum 2 year IT or technical degree or related experience in lieu of formal education required. Basic to intermediate level understanding of Active Directory ID and/or AZURE and group administration. Experience with ID provisioning tools and request systems (e.g. Service Now, Access Central, RSA, etc.) Mainframe background/knowledge preferred and a PLUS Willingness to continually learn, develop, and expand IT Infrastructure operations knowledge as a team player is a requirement.


Preferred:

Experience with ID provisioning tools and request systems (e.g. Service Now, Access Central, RSA, etc.) Understanding of IT Security principals or certifications Mainframe background/knowledge is a PLUS Understanding of IT Security principals or certifications Basic Scripting and programming skills a PLUS.



Number of Openings


1


At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.


#LI-WRAPJOB


MetLife:


MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the “World's Most Admired Companies.”

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.