Information Technology Administrator remote jobs - 1,680 jobs
Technical Support Specialist (HVAC)- Hybrid
Cube Hub Inc.
Remote job
Job Title: Service Technician 1
Shift: 7 AM to 7 PM (8 hour a day/ 5 day a week or 10 hour day/4 day a week compressed schedule)
Contract: 5 months Contract with a possibility of extension
Pay rate: $25/hr-$30/hr
:
The schedule will be a 8 hour a day/ 5 day a week or 10 hour day/4 day a week compressed schedule. Those hours could fall anywhere between 7 am to 7 pm .
The position is hybrid. Both remote and in the office.
• Job Description:
Overview:
Siemens is looking for a motivated, support-oriented, and amicable candidate. This role provides remote diagnostics, and troubleshooting assistance over the phone for our field technicians and/or customer dispatched technicians working out of our Austin, TX office. Additionally, provides remote technical support for end-users at locations with installed Energy Management Systems. Typical work hours are between 7AM and 7PM however candidate must be able to work second shift and weekends when required. Additionally, there is an on-call rotation split between all team members. This individual will report to the Customer Service Mnager and will have no direct reports.
Responsibilities:
This position is responsible for technical analysis and troubleshooting of our EMS (energy management system), validation and configuration of new installations, supporting our clients' third party vendors, and ensuring persistent connectivity to remote servers.
Required Knowledge/Skills, Education, and Experience:
• High School Diploma and 3 years of technical customer service.
• Proper phone etiquette;
• Ability to speak and write clearly and accurately;
• Demonstrated proficiency in typing and grammar;
• Knowledge of relevant software computer applications and equipment;
• Knowledge of customer service principles and practices;
• Effective listening skills;
• Multi-tasking capabilities;
• Proficiency with MS Office Suite
Required Competencies:
• Exemplary Attendance and Punctuality
• Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
• Makes customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
• Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.
• Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.
• Actively appreciates and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations.
• Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Preferred Knowledge/Skills, Education, and Experience:
• Experience with Linux or other command line interfaces.
• Bachelors degree or 2 years technical support experience.
• Electrical/HVAC Energy Management Systems experience.
$25 hourly 2d ago
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Head of Infrastructure & Data
Jproqueni
Remote job
About Lightfield
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We're rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We're building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
We are backed by Greylock, Lightspeed, and Coatue, and our team previously built Tome, a generative AI presentation product used by over 25 million people. Before Tome, many of us worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
About the role
The heart of a CRM is its data model. The ability to collect, store, organize, and retrieve the right data for the right application is absolutely crucial to Lightfield's success. What makes it even more challenging is that Lightfield stores orders of magnitude more data than a traditional CRM and the data needs to be appropriately organized for both LLMs and humans. No one has built a product like this at scale.
We're hiring a senior engineering leader to establish and scale the Infra & Data function. You'll collaborate closely with the founders to set architectural direction, evolve our core systems, and build the team responsible for the foundational layer of Lightfield.
What you'll do
Define and execute Lightfield's infrastructure & data strategy for our next phase of scale.
Advance the data, search, retrieval, and agent-execution systems that power our AI-native CRM.
Shape our event architecture and orchestrate reliable, high-throughput asynchronous processing and user-defined workflow execution.
Strengthen observability and operational practices to ensure reliability, performance, and proactive issue detection.
Recruit, grow, and lead a world-class Infra & Data engineering team.
Mentor engineers across Lightfield, contribute to code reviews, and elevate our engineering culture and practices.
Who you are
10+ years of experience building and scaling backend, data, and infrastructure systems.
Deep experience designing high-performance data infrastructure for large-scale ingestion, processing, indexing, and retrieval.
Strong expertise in relational database design, indexing strategies, and query optimization (PostgreSQL or similar).
Experience with full-text search systems (e.g., Typesense) enabling fast, structured querying.
Experience with vector search and semantic retrieval (e.g., Pinecone) to power AI-driven context and recommendations.
Experience with job orchestration and durable workflow technologies (e.g., Temporal, Celery) and event-driven architectures (e.g., Kafka).
Benefits & Perks
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
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$66k-103k yearly est. 5d ago
Full-Stack Engineer (Gov) - Remote, Visa Support, PTO
Twelvelabs
Remote job
A cutting-edge AI company in San Francisco is seeking a Full Stack Engineer to design, build, and scale systems that power their platform. This role combines backend and frontend development with responsibilities in API design and system architecture. Candidates should have experience with modern frameworks and cloud technologies. The position is remote eligible for U.S.-based candidates, but in-person interviews will be required in San Francisco.
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A leading blockchain organization is seeking a Business Development Lead to drive growth in the payments ecosystem. This entrepreneurial role requires expertise in fintech and a passion for building partnerships. Responsibilities include engaging key partners, structuring deals to promote adoption, and evangelizing the organization's solutions within the crypto community. A strong background in closing major deals and a deep understanding of the crypto and payments landscape are essential for success in this high-autonomy position.
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$104k-148k yearly est. 2d ago
Remote vCIO: Strategic IT Leader for Growth
Charles It
Remote job
A leading IT consulting firm in Connecticut is looking for a Virtual Chief Information Officer (vCIO) to guide clients in technology alignment with business objectives. This role requires over 5 years of IT consulting experience, strong business acumen, and proficiency in tools like ConnectWise and Cisco. Join a collaborative culture offering comprehensive benefits, including professional development and competitive compensation.
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$110k-152k yearly est. 2d ago
AI-Driven SDR Tech & Ops Leader (Hybrid SF)
Rippling
Remote job
A technology and operations solutions provider in San Francisco is seeking a Senior Marketing SDR Technology & Operations Manager. In this role, you will optimize the technology used by the Sales Development organization and drive AI innovation. The ideal candidate has over 5 years of experience in Revenue or Marketing Operations, is proficient with tools like Salesforce and Outreach, and excels in data analysis. This is a hybrid position offering a competitive salary, benefits, and equity.
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A leading software company in San Francisco is looking for an experienced software engineer specializing in cloud infrastructure. This role involves driving cloud strategies, building self-service platforms, and ensuring reliability standards across services. The ideal candidate will thrive in a fast-paced environment and have a strong technical background. The position offers competitive salary ranging from $130,000 to $250,000 based on experience.
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A specialized talent firm is seeking a Senior Software Engineer focused on network infrastructure. This remote role requires over 6 years of experience, particularly in C/C++, with strong networking fundamentals. You will design and maintain core infrastructure for a zero-trust access platform, tackle complex problems, and join a collaborative, low-ego environment. A competitive salary ranging from $170,000 to $220,000 is offered, along with equity and comprehensive benefits.
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A technology company is seeking a DevOps Engineer to design and maintain scalable infrastructure solutions, collaborating closely with software engineers. This role requires at least 3 years of experience in distributed systems and cloud-based environments such as AWS or Azure, along with experience in containerization technologies like Docker and Kubernetes. The company values a collaborative approach and offers a salary range of $150,000 - $200,000 per year plus equity and benefits.
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$150k-200k yearly 5d ago
Enterprise AI Agent Engineer: Build Production-Grade Agents
Cohere 4.5
Remote job
A fast-growing AI startup in San Francisco is seeking Applied AI Engineers to design and deploy production-grade AI agents. The role involves close collaboration with enterprise customers to integrate large language models into workflows, ensuring reliability and performance. Ideal candidates have a degree in Computer Science, strong programming skills in Python or JavaScript, and experience with LLMs. Enjoy a supportive work culture with numerous perks, including flexible remote work and extensive vacation time.
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$120k-160k yearly est. 4d ago
Senior IT Engineer - Hybrid IT for a Creative AI Startup
Gamma.App
Remote job
A tech startup in San Francisco is seeking an experienced IT engineer to provide hands-on support and systems engineering. The role requires oversight of company assets, SaaS administration, and mobile device management. The ideal candidate has over 5 years of experience in a fast-growing tech environment and strong skills in identity management and networking. This position offers a collaborative team atmosphere with flexibility for remote work.
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$121k-162k yearly est. 3d ago
Infrastructure Engineer, AI & LLM Platform (Hybrid)
Ivo
Remote job
A forward-thinking tech company in San Francisco is seeking an Infrastructure Engineer to design and manage complex distributed systems. As part of the engineering team, you will own the future of the infrastructure, manage customer deployments, and enhance performance monitoring. The ideal candidate is passionate about LLMs and eager to push boundaries in a hybrid work environment. Competitive compensation ranges from $225K to $485K annually, depending on experience.
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$115k-175k yearly est. 3d ago
Infrastructure Platform Engineer
Fieldguide
Remote job
About Us
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses.
We're based in San Francisco, CA, but built as a remote‑first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more.
We value diversity - in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self‑reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth.
As an early stage start‑up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work‑life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide.
About the Role
As an Infrastructure Platform Engineer at Fieldguide, you will play a pivotal role in our mission to design, build, and deliver a cutting‑edge foundation for our product teams in a dynamic, cloud‑based environment. You'll collaborate closely with our talented product developers to craft and maintain the optimal cloud infrastructure, finding the balance between performance, resilience, and cost‑effectiveness. You'll be at the forefront of emerging technologies, overseeing our production environment by monitoring availability and taking a holistic approach to system health to ensure top‑notch quality, security, and reliability. Your role will also encompass providing primary operational support and engineering expertise for our distributed software applications across the entire Fieldguide environment.
What You'll Do
Design, build, and maintain core platform infrastructure to support scalable, reliable, and secure services across engineering teams.
Develop and manage Infrastructure as Code (IaC) using tools like Terraform to ensure consistent, reliable environments.
Collaborate with software and data engineering teams to provide self‑service infrastructure and platform tooling that accelerates development workflows.
Monitor and improve system reliability, performance, and cost efficiency through metrics, logging, and alerting frameworks (e.g., Datadog, CloudWatch).
Ensure infrastructure security and compliance by implementing best practices for identity management, network segmentation, secrets handling, and vulnerability management.
Contribute to incident response and postmortem processes, driving root cause analysis and long‑term improvements.
Mentor and collaborate with other engineers, fostering a culture of reliability, automation, and continuous improvement.
Support disaster recovery and business continuity planning, ensuring high availability and resilience of critical systems.
Document infrastructure design, architecture decisions, and operational procedures for transparency and team enablement.
Who You Are
You have extensive hands‑on experience in constructing complex cloud solutions using multiple AWS services.
You are skilled in provisioning and configuring cloud services using Terraform and the AWS CLI / API.
You have proficiency in designing effective monitoring/alerting and log aggregation solutions using tools like Datadog and AWS CloudWatch (New Relic, Prometheus/Grafana, etc.).
You have a solid understanding of data systems, including both SQL and NoSQL.
You have experience in developing and maintaining software in security and regulatory compliance environments (SOC 2, PCI‑DSS, HIPAA, etc.).
You are comfortable in participating in on‑call support to ensure 24/7 availability of services.
You have a passion for mentoring and coaching other engineers.
You have excellent communication and organizational skills, capable of managing multiple competing priorities in a rapidly evolving environment.
Bonus Points
You have experience with GraphQL as a database front‑end API.
You have experience with database system architecture (e.g., Postgres) and observability, to help us increase our overall database performance.
You have experience both working with AI, and with providing it as a tool for engineers and our internal applications to utilize.
You have experience working through and designing for security audits (e.g., SOC2, PCI, etc.).
More about Fieldguide
Fieldguide is a values‑based company. Our values are:
Fearless - Inspire & break down seemingly impossible walls.
Fast - Launch fast with excellence, iterate to perfection.
Lovable - Deliver happiness & 11 star experiences.
Owners - Execute & run the business with ownership.
Win‑win - Create mutual value & earn trust for life.
Inclusive - Scale the best ideas with inclusive teams.
Some of our benefits include
Competitive compensation packages with meaningful ownership
Flexible PTO
401k
Wellness benefits, including a bundle of free therapy sessions
Technology & Work from Home reimbursement
Flexible work schedules
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A leading tech recruitment agency is seeking an Enterprise Engineer to design product solutions for enterprise customers. The role involves understanding customer needs, scaling infrastructure, and building secure systems. Candidates should have over 4 years in software or infrastructure engineering with strong backend skills and a desire to drive revenue impact. This position is suitable for individuals with cross-functional capabilities and familiarity with AI-powered developer tools, offering flexibility with SF/NYC/Remote locations.
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$111k-158k yearly est. 5d ago
Remote Python Backend Engineer for AI Systems
Labelbox 4.3
Remote job
A leading tech organization is seeking a Python Developer for remote work, offering hourly compensation of $60-$90. This role involves evaluating AI-generated Python code for efficiency and standards, developing backend solutions, and requiring expertise in modern Python frameworks. Candidates should have a Bachelor's in Computer Science and 3-5+ years of professional experience. Exceptional communication skills are necessary to articulate technical concepts effectively.
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$60-90 hourly 5d ago
Payments Systems Engineer - Global Checkout, Hybrid (SF)
Openai 4.2
Remote job
A pioneering technology firm in San Francisco is seeking a Software Engineer to join their Payments Team. This role involves architecting and scaling core payment infrastructure, collaborating with cross-functional teams, and ensuring reliable financial systems. Candidates should have over 5 years of experience in software engineering with a focus on payments or financial systems. This position offers a hybrid work model and the opportunity to contribute to the sustainability of AGI.
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$107k-144k yearly est. 1d ago
Android Systems Engineer: Kernel & Real-Time Media (Hybrid)
GN Group 3.9
Remote job
A leading tech company is seeking an experienced Android Software Engineer to join their Software Engineering team in Cupertino, CA. The ideal candidate will design and implement enhancements for Android frameworks and optimize software development. Responsibilities include developing high-performance audio/video streaming stacks and collaborating with hardware engineering teams. This hybrid position offers a competitive salary of $100,000 - $135,000 and inclusive benefits.
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$100k-135k yearly 5d ago
Infrastructure and Cloud Engineer
New River Community College 3.7
Remote job
Office of InformationTechnology
Annual Salary Range: $95,784 - $127,713
FLSA Exempt / Union Represented
allows for up to four days of remote work per week.
About the Office
The Office of InformationTechnology (IT) is responsible for enabling State Bar's internal and external stakeholders by the management, implementation, and maintenance of technology that supports the State Bar's mission and goals. The office's primary goals are to build and maintain functional capabilities, support innovation, and ensure that all systems are running smoothly, efficiently, and securely to meet the needs of the organization and its stakeholders.
Job Overview
The Office of InformationTechnology is seeking an Infrastructure and Cloud Engineer to administer, support, and optimize the State Bar's hybrid cloud and on-premises infrastructure. This role supports core enterprise platforms including Microsoft Azure, Microsoft 365, Windows Server, Active Directory and Entra ID, virtualization technologies, SQL Server, enterprise storage, and network and telecommunications systems.
The engineer plays a key role in infrastructure modernization and cloud transformation, improving operational efficiency and service reliability across a multi‑site enterprise environment. The position works across cloud, server, identity, networking, storage, and endpoint management domains and collaborates closely with cybersecurity, application teams, and vendor partners to support secure and resilient enterprise operations.
Ideal Candidate
The ideal candidate has a solid foundation in cloud and infrastructure technologies and has expertise across areas such as Azure, Microsoft 365, Windows Server, identity services, networking, storage, and endpoint management in a hybrid environment. They are curious, willing to learn, and able to apply their skills across a variety of technical tasks.
They work independently, bring a growth mindset, and collaborate well with others. They communicate clearly, stay organized, and approach problem‑solving in a steady and thoughtful way. They are dependable, take ownership of their work, and are motivated to contribute to meaningful projects as part of a collaborative, service‑oriented team at the State Bar.
Distinguishing Characteristics
IT Analyst I - Entry‑level class; performs less than full range of duties; less complex matters; under more direct supervision.
IT Analyst II - Journey‑level class; performs full range of duties; more complex matters; under less direct supervision.
Examples of Essential Duties
Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances hardware and software systems.
Provides professional customer support for system‑related software/hardware issues, interacts with clients to analyze requirements and recommend technology solutions.
Develops cost‑benefit analyses, evaluates risk options, ensures project compliance with procedures, budgets, and resource utilization.
Coordinates project scopes, budgets, resources; interfaces with clients; designs and implements testing and QA processes.
Coordinates IT activities of departments/vendors; resolves obstacles; manages delivery and installation.
Prepares technical documentation, procedural plans, reports; participates in committees, task forces; attends trainings.
Builds positive relationships with employees, vendors, and the public; exercises technical supervision; provides after‑hours support.
Job Specific Examples of Essential Duties
Manage and optimize cloud infrastructure across IaaS, PaaS, and hybrid environments.
Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) and related identity, security, compliance configurations.
Monitor and optimize performance across server, network, storage, cloud, and database systems.
Administer Windows Servers and Azure VMware Solution, including configuration, maintenance, upgrades, patching, restoration.
Design, configure, install, and maintain enterprise network infrastructure.
Troubleshoot and resolve network and system connectivity issues.
Develop and maintain network access, security, and change‑control procedures.
Analyze business needs and prepare technical design specifications for network solutions.
Design, implement, and maintain telecommunications systems.
Administer and maintain SQL Server environments, including tuning, indexing, optimization, backup, recovery.
Implement and test backup, recovery, restoration procedures for storage systems.
Prepare documentation and operational procedures for storage management and recovery.
Lead and coordinate technical infrastructure projects.
Provide customer support and deliver user and technical training.
Coordinate procurement activities and vendor partnerships.
Support identity lifecycle operations in Active Directory and Entra ID.
Administer Microsoft Intune for device provisioning, compliance, application deployment.
Administer ManageEngine AD Manager Plus and M365 Manager Plus for reporting and provisioning workflows.
Provide infrastructure data and system insights to assist cybersecurity teams.
Desired Knowledge
Azure infrastructure operations, optimization practices, Azure VMware Solution.
Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive).
PowerShell or VBScript for automation and system management.
Monitoring, logs, alerts, system health across infrastructure.
Windows Server and Active Directory administration (Group Policy, DNS, identity security).
Network routing, switching, wireless technologies, networking security.
Firewalls, routers, switches, Cisco technologies.
Telephone and audio‑visual technologies.
SQL Server administration, hybrid database environments, high availability.
Storage technologies (SAN, fiber channel).
Backup, recovery, disaster recovery (snapshots, mirroring, failover).
Entra ID directory services, identity lifecycle operations.
Microsoft Intune device and endpoint management concepts.
ManageEngine AD Manager Plus and M365 Manager Plus administration.
Desired Ability
Gather, analyze and evaluate data for logical reasoning and recommendations.
Research, design, implement, and maintain hardware and software solutions.
Communicate technical information to varied audiences.
Interpret and explain policies and procedures.
Plan, organize, prioritize work to meet deadlines.
Utilize specialized terminology; interpret technical information.
Adapt quickly to changes.
Communicate effectively in writing and orally.
Maintain effective working relationships within and outside the department.
Prepare documentation for procedures, processes, tables.
Identify and resolve performance and security issues.
Lead and coordinate technical projects; manage tasks; support long‑term planning.
Use monitoring and analytics tools for system performance.
Install, configure, secure, optimize server platforms.
Administer and troubleshoot Microsoft 365 services and security compliance.
Plan, design, install, document network infrastructure.
Monitor network performance and security.
Administer SQL Server environments including high‑availability.
Maintain and support backup/recovery and storage solutions.
Collaborate with cybersecurity teams during audits and incident response.
Minimum Qualifications
Education: Bachelor's degree in a related field or equivalent academic achievement.
Experience: Two (2) years of full‑time, progressively responsible experience in analyzing and troubleshooting computer applications and operations.
Licenses/Certificates: Possession of approved IT certificates and/or completion of other approved technology training may substitute for some or all of the required education. Certification hours equal one (1) year of education.
About the State Bar
The State Bar of California's mission is to protect the public and includes the primary functions of licensing, regulation, discipline of attorneys; the advancement of ethical and competent practice of law; and support of efforts for greater access to and inclusion in the legal system.
Our Values
Clarity | Investing in Our People | Excellence | Respect | Growth Mindset
Learn more about our values.
DEI Statement
We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Learn more about our commitment to DEI.
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$95.8k-127.7k yearly 1d ago
Technical Support Engineer New Turkey - Remote
Fundraiseup
Remote job
Languages: Fluent in Russian and English
Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am.
We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver.
A Truly Global Product
We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.
The Team
We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.
Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first.
About the Role
As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap.
What You'll Do
Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress.
Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team.
Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions.
Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements.
Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams.
Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company.
Requirements
Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams.
Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role.
Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems.
A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues.
Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail.
A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments.
Curiosity and a hypothesis‑driven mindset
Ability to communicate complex analytical concepts to non‑technical audiences
Detail‑oriented with a strong sense of ownership
Comfort working in fast‑paced, data‑rich environments
Why work with us
A strong, collaborative product team that owns what it builds
Clear product vision and access to real customer feedback from global nonprofit leaders
Flat structure: no politics, just great work with great people
Transparent company culture - we share how we're growing, where revenue comes from, and what's next
Long‑term focus: we offer equity options and value sustained, meaningful contribution
30 days off
100% paid telemedicine plan
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
English learning courses
Relevant professional education
Gym or swimming pool
Co‑working
Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
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$61k-87k yearly est. 4d ago
Remote AI/ML Engineer for Life Sciences & LLM Systems
Prudentia Sciences
Remote job
An innovative biopharma technology firm seeks an ML/AI Engineer to develop AI-driven systems for drug development. This remote-first position requires collaboration across teams to design and deploy scalable LLM applications. Candidates should have strong coding skills in Python, experience with AI/ML models, and a passion for healthcare innovation. Join a mission-driven team to make a tangible impact in the pharmaceutical industry.
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$70k-93k yearly est. 1d ago
Learn more about information technology administrator jobs
Work from home and remote information technology administrator jobs
Nowadays, it seems that many people would prefer to work from home over going into the office every day. With remote work becoming a more viable option, especially for information technology administrators, we decided to look into what the best options are based on salary and industry. In addition, we scoured over millions of job listings to find all the best remote jobs for an information technology administrator so that you can skip the commute and stay home with Fido.
We also looked into what type of skills might be useful for you to have in order to get that job offer. We found that information technology administrator remote jobs require these skills:
Customer service
Troubleshoot
Linux
Database
Vmware
We didn't just stop at finding the best skills. We also found the best remote employers that you're going to want to apply to. The best remote employers for an information technology administrator include:
Mayo Clinic
Schnitzer Steel
Optiv
Since you're already searching for a remote job, you might as well find jobs that pay well because you should never have to settle. We found the industries that will pay you the most as an information technology administrator:
Finance
Technology
Health care
Top companies hiring information technology administrators for remote work
Most common employers for information technology administrator