Information technology administrator resume examples from 2025
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How to write an information technology administrator resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the information technology administrator role.
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in information technology administrator-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the information technology administrator position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on an information technology administrator resume:
- Customer Service
- Troubleshoot
- Linux
- Database
- VMware
- Windows Server
- Switches
- Technical Support
- PC
- OS
- DNS
- SAN
- Disaster Recovery
- SQL Server
- Computer System
- System Administration
- SCCM
- DHCP
- Tcp Ip
- SharePoint
- Desk Support
- VPN
- Azure
- VoIP
- Lan Wan
- Mac
- Firewall
- User Accounts
- User Support
- TCP/IP
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your work experience should be structured:
- With your most recent roles first, followed by earlier roles in reverse chronological order.
- Job title, along with company name and location on the left.
- Put the corresponding dates of employment on the left side.
- Keep only relevant jobs on your work experience.
How to write information technology administrator experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are examples from great information technology administrator resumes:
Work history example #1
Service Desk Analyst
General Dynamics
- Analyzed user hardware and software needs and tasking appropriate groups with the jobs to fulfill the request.
- Created SOP for various tier one level user problems for both desktop and thin client environment.
- Maintained oversight of machine and user accounts in Active Directory.
- Recruited to a specialized company team to assist in the migration from Windows XP to Windows 7.
- Interfaced with Navy/Marine Corps Internet Activity Contract Technical Representative for command, serving as department point of contact.
Work history example #2
Information Systems Technician
Comcast
- Managed and Monitored the quality of SLA, AHT, and FCR of 100+ virtual agents.
- Educated and provided customers with mail server settings in email clients like Outlook Express, Microsoft Outlook, Mac Mail.
- Maintained network connectivity/authentication, email accounts, and supported all back office technology.
- Provided Technical Support to Xfinity Internet customers Network troubleshooting Password recovery
- Gained and practiced experienced in all versions of both Windows and Mac Operating System.
Work history example #3
Information Technology Administrator
BioTelemetry
- Provided backups for 40 Windows 2000 and Windows NT 4 servers.
- Performed Infrastructure and Application Platform hardening partnering with Security and Vendor teams.
- Demonstrated experience with user support on help desk, and on a variety of hardware and software applications for desktop workstations.
- Optimized signal processing parameters using Genetic algorithm Python package under Linux environment.
- Migrated PCs to Windows 7.
Work history example #4
Information Technology Administrator
Texas Instruments
- Worked with Windows administrators on SharePoint authentication.
- Installed and configured operating systems such as Sun Solaris and Linux Redhat 7.2.
- Administered UNIX Email Server Infrastructure within a global corporate environment with over 40,000 mailboxes.
- Installed, configured, and maintained Cisco network switching and routing equipment, VPN broadband, and dial-up access.
- Tracked assets, quality, and project process by using Remedy, SharePoint, internal websites, and Excel.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
- The highest degree you have achieved.
- TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
- TField of study
- TAny honors, relevant coursework, achievements, or pertinent activities
Here are some examples of good education entries for resumes:
Bachelor's Degree in computer science
DeVry University, Oakbrook Terrace, IL
2009 - 2012
Highlight your information technology administrator certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your information technology administrator resume:
- Network 5 Certification
- IT Information Library Foundations Certification (ITIL)
- Certified Information Technology Professional (CITP)
- Certified Network Computer Technician (CNCT)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Entry Networking Technician (CCENT)
- Certified Information Systems Security Professional (CISSP)
- Cisco Certified Network Associate Security (CCNA)
- Pro: Windows Server 2008, Enterprise Administrator (MCITP)
- Microsoft Certified Technology Specialist (MCTS)